Costco Wholesale Corporation Jobs in Usa

JOB SUMMARY

Gunton Corporation, the largest independent distributor of Pella Windows & Doors in the country, is an innovative leader in our industry. Our Sales Representatives provide solutions for our customers' window and door needs and are key to our success since 1932.

Due to our continued growth, we are actively expanding our Outside Sales Team that calls on local builders, contractors, remodelers, and replacement companies. Come be a part of our exciting growth!

TERRITORY

We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:

• Harrisburg, PA
• Langhorne, PA
• Plymouth Meeting, PA
• Whitehall, PA
• Cherry Hill, NJ
• Wilmington, DE

RESPONSIBILITIES

• Develop and execute a business plan that will establish activity levels and target account acquisitions for the upcoming year to allow you to achieve your sales goals.
• Focus on new account acquisition, targeting local builders, contractors, remodelers, and replacement companies to drive results and meet established goals.
• Regularly visit permit offices or review permit reports to uncover active new projects and accounts in your area.
• Participate in select functions, such as trade shows or chapter meetings, to build your network and relationships with prospective clients.
• Continually update and leverage knowledge of Pella and competitor products.
• Complete take-offs when applicable; Develop window and door solutions to satisfy prospects and customers’ needs.
• Always exhibit the highest standard of personal ethics and adhere to all Gunton Corporation policies.

REPORTING RELATIONSHIP

Reports to Area Sales Manager

MINIMUM QUALIFICATIONS

• A valid driver’s license and acceptable driving record
• Ability to lift and carry sales tools that could weigh up to 50 pounds

PREFERRED QUALIFICATIONS

• College degree
• Experience in B2B sales
• Experience cold calling or prospecting
• Experience in Outside Sales
• Experience in Construction

COMPENSATION

• Base salary plus uncapped commission
• Average first-year earning potential: $85,000 - $110,000
• Top performers earn $200,000 or more annually

WHAT WE OFFER

• No Overnight Travel
• Small Geographical Territories
• Paid Training
• Vehicle Allowance
• Phone and Laptop
• Paid Vacation
• Paid Parental Leave
• Insurance (Health, Vision, Dental, Life)
• Flexible Spending Account
• 401(k) & Profit Sharing

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work does a Project Engineer 3 do at Rinnai?

This position will provide an experienced senior level Project Engineer responsible for leading large capital projects. The primary work will be designing and implementing new processes or changing existing processes.

• This position is located at 500 The Lakes Pkwy, Griffin, GA 30224.
• Schedule: Monday – Friday
• Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, company vehicle, Paid Volunteer Community Service Day, and so much more.

RESPONSIBILITIES

• Be an internal expert for manufacturing processes.
• Design manufacturing methods and processes, cell layout and equipment.
• Interact with Rinnai Japan engineers and equipment vendors to design/source equipment.
• Assure product and process quality by designing testing methods.
• Participate on Product Development teams to launch new products.
• Mentor level 1 and 2 engineers to ensure high levels of execution.
• Ensure ease of manufacturing and quality are achieved in designs.
• Hands on support of manufacturing equipment and process implementation.
• Support key initiatives and core projects as required.
• Embrace and support growing business demands in a changing environment.
• Awareness and compliance of Company Policies and Procedures.
• Embody Rinnai Cultural Beliefs.
• Other duties and responsibilities as required.

REQUIREMENTS:

KNOWLEDGE

• Bachelor of Science in Engineering or equivalent degree (Mechanical, Manufacturing, Industrial or Electrical preferred)
• Minimum 10 years manufacturing engineering history.
• History of productionizing parts from a design concept to full production.
• Experience in leading large manufacturing capital projects.
• Experience in automation and controls.
• Experience with SolidWorks or similar 3D CAD software.
• Knowledge of OSHA requirements
• Knowledge of Lean Manufacturing concepts
• Familiarity with Quality Systems

SKILLS

• Well-developed analytical and problem-solving skills.
• Excellent computer literacy to include but not limited to MS Office products.
• Excellent oral and written communication skills.
• Mechanical aptitude, hydraulics, pneumatics, and controls.
• Planning and organizational skills together with the ability to effectively prioritize and define resource needs.
• Strong project management skills

ABILITIES

• Ability to participate and motivate others in a collaborative engineering environment.
• High level of personal integrity and honesty.
• Team player able to operate with independence as required.
• Results / task-oriented work ethic.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work does a Project Engineer 2 do at Rinnai?

This position will provide a Project Engineer responsible for leading capital projects. The primary work will be designing and implementing new processes or changing existing processes.

• This position is located at 500 The Lakes Pkwy, Griffin, GA 30224.
• Schedule: Monday – Friday
• Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, company vehicle, Paid Volunteer Community Service Day, and so much more.

RESPONSIBILITIES

• Design manufacturing methods and processes, cell layout and equipment
• Interact with Rinnai Japan engineers and equipment vendors to design/source equipment
• Assure product and process quality by designing testing methods
• Participate on Product Development teams to launch new products
• Mentor level 1 engineers to ensure high levels of execution
• Ensure ease of manufacturing and quality are achieved in designs
• Hands on support of manufacturing equipment & process implementation
• Support key initiatives and core projects as required.
• Embrace and support growing business demands in a changing environment
• Awareness and compliance of Company Policies and Procedures
• Embody Rinnai Cultural Beliefs
• Other duties and responsibilities as required

REQUIREMENTS:

KNOWLEDGE

• Bachelor of Science in Engineering or equivalent degree (Mechanical, Manufacturing, Industrial, or Electrical preferred)
• Minimum 5 years manufacturing engineering history
• Experience in leading manufacturing capital projects
• Experience in automation and controls
• Experience with SolidWorks or similar 3D CAD software
• Knowledge of OSHA requirements
• Knowledge of Lean Manufacturing concepts
• Familiarity with Quality Systems

SKILLS

• Well-developed analytical and problem-solving skills
• Excellent computer literacy to include but not limited to MS Office products
• Excellent oral and written communication skills
• Mechanical aptitude, hydraulics, pneumatics, and controls
• Planning and organizational skills together with the ability to effectively prioritize and define resource needs
• Strong project management skills

ABILITIES

• Ability to participate and motivate others in a collaborative engineering environment
• High level of personal integrity and honesty
• Team player able to operate with independence as required.
• Results / task-oriented work ethic

Physical Requirements:

Physical Activities

• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Communicating with others to exchange information.
• Accessing the accuracy, neatness, and thoroughness of the work assigned

Physical Demands

• Sedentary work that primarily involves sitting or standing.

Environmental Conditions

• Noisy environmental conditions expected.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work does a Regulatory Affairs Manager do at Rinnai?

This position, Regulatory Affairs Manager, will provide an experienced regulatory individual to Rinnai America for helping us achieve our corporate mission statement of “Quality is our Destiny” in our current and future product portfolio. This position is responsible for tracking, managing, coordinating the affairs of the Regulatory Governmental Affairs Committee to aligned and influence the regulatory and related government environments within Rinnai America’s footprint, including: gathering and prioritizing regulatory and related government issues, assisting in defining the appropriate response and strategy, and working closely with innovation, legal, sales, marketing and other company departments to ensure revenue and customer satisfaction goals are met. Manager – Regulatory Affairs also ensures that the initiatives support the company’s overall strategy and goals. This role requires a comprehensive mix of talent and experiences to complement the expectations of maintaining and developing high quality products, applications, and solutions for the marketplace.

• This position is hybrid and located at 103 International Dr. Peachtree City, GA.
• Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more.

RESPONSIBILITIES

• Maintaining a deep understanding of new and existing regulations that may impact organization’s products & processes.
• Using that understanding to assist in standardizing all business operations and establish clear, documented protocols.
• Explain regulations, procedures, and policies to all employees and stakeholders as necessary.
• Participate in associational memberships and governmental interactions.
• Review marketing, legal, and technical documentation (including case files and clinical research reports) to assess compliance.
• Recommend courses of remediation to help their company achieve the necessary levels of compliance.
• Monitor, aggregate, and maintain issue, regulatory, and legislative logs and charts for use by the Regulatory Government Affairs (“RGA”) Committee of the Company
• Regularly reporting on compliance status and measures to both internal and external parties
• Coordinate activities of company leadership and RGA Committee
• Acting as a liaison between Company and state, local, federal, and international agencies, associations, and other organizations, as necessary
• Establish and maintain strong relationships with relevant government agencies, industry associations, and policy makers.
• Monitor legislative and regulatory developments that may impact the hot water heater industry.
• Represent the company in industry forums and participate in advocacy efforts to shape favorable policies.
• Develop and implement advocacy strategies to positively influence regulatory and legislative outcomes.
• Collaborate with internal teams to communicate the company’s positions on key policy issues.
• Collaborate with cross-functional teams, including legal, engineering, and innovation/product development, to ensure a unified approach to regulatory compliance.
• Provide guidance to internal teams on regulatory requirements affecting product design and development.

REQUIREMENTS:

KNOWLEDGE

• Bachelor of Science in Mechanical Engineering or similar discipline
• Minimum 4 years of experiences experience in an engineering/regulatory compliance discipline and product development expertise related to Rinnai’s current and future product portfolio.
• Must understand the intent of the regulations to wisely navigate the discrepancies that exist in the application of each set of regulations to combination products, to ensure the decisions work well throughout the lifecycle of the products and to set appropriate precedent for future products and projects.
• Experience with AHRI and similar industry associations.
• Experience with mechanical systems or water heating product design and application a plus
• Experience with SolidWorks or similar 3D software.
• Experience developing products via New Product Development process (Stage Gate)
• Open issues tracking to resolution.

SKILLS

• Excellent attention to detail
• Well-developed and thorough understanding of analytical analysis, problem-solving tools, and quality improvement tools and techniques
• Proven experience in regulatory and product performance matters
• Strong communication skills to educate personnel on compliance best practices.
• Well-developed analytical and problem-solving skills.
• Effective organizational abilities to effectively manage their time and work activities.
• Strong analytical skills to evaluate potential risks and ways organizations can minimize them.
• Able to use MS Office products to communicate quality data.
• Can communicate effectively by using written and oral skills.
• Participation in AHRI committees.
• Participation in associational “Capitol Hill Days.”

ABILITIES

• Ability to exercise appropriate discretion when working with confidential and sensitive matters and information.
• Ability to work professionally and positively with various levels of employees/customers /business partners.
• Commitment to achieving business goals.
• Ability to work in fast paced environment and respond to high sense of urgency situations and produce fast, but accurate results.
• High levels of personal integrity, honesty, and commitment
• Ability to travel up to 40%

OTHER

• Observance of Rinnai’s Ethical Standards
• Adherence to Rinnai’s Charter, Policies, and Codes of Conduct

Physical Requirements:

Physical Activities

Remaining in a stationary position, often standing, or sitting for prolonged periods. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Assessing the accuracy, neatness and thoroughness of the work assigned

Physical Demands

Sedentary work that primarily involves sitting/standing.

Environmental Conditions

No adverse environmental conditions expected.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Branch Manager –

Location: San Leandro, CA | Full-Time | In Person

With over 65 years of success, Continental Western Corporation is a leading U.S. supplier of packaging and cordage products. Our extensive product line includes strapping, rope, twine, stretch film, tape, gloves and safety supplies, janitorial products, and more. With 10 branches nationwide, we are continuing to grow and are seeking a high-performing Branch Manager to lead and expand our San Leandro, CA location.

About the Role

The Branch Sales Manager plays a critical role in the success of our organization. This position is responsible for the overall leadership, sales growth, operations, and profitability of the branch. We are looking for a driven, results-oriented leader who thrives in a sales-focused environment and enjoys building, motivating, and leading a successful team.

This is an excellent opportunity for a hands-on manager who wants ownership of a branch, the ability to influence results directly, and the rewards that come with strong performance.

Key Responsibilities

• Drive sales performance and revenue growth
• Lead, coach, and motivate a team of sales professionals to achieve monthly and annual goals
• Manage branch budgeting, gross margins, and operating expenses
• Oversee inventory control, purchasing, and vendor relationships
• Ensure high standards of customer service and satisfaction
• Manage accounts receivable and collections
• Maintain a safe, efficient, and compliant workplace
• Resolve personnel issues, including hiring, training, development, and performance management
• Oversee the overall financial performance and profitability of the branch

Ideal Candidate Profile

• Sales-driven, goal oriented, and accountable leader
• Assertive, independent, and open to feedback
• Strong integrity, sound judgment, and a positive, professional demeanor
• Excellent communicator with the ability to build lasting relationships
• Organized, strategic thinker with a “think outside the box” mindset

Qualifications

• Minimum of 5 years of proven sales and/or supervisory experience(Preferred)
• Experience in packaging, wholesale distribution, or related industries strongly preferred
• Demonstrated ability to lead, develop, and retain high-performing teams
• Strong written, verbal, presentation, and persuasive communication skills
• Proficient in Microsoft Word, Excel, and Outlook with solid general computer skills
• Excellent organizational, time management, and multitasking abilities
• Ability to establish rapport with a diverse range of customers and business partners

Compensation & Benefits

Compensation is commensurate with experience and includes a competitive base salary plus performance-based incentives.

Benefits include:

• 401(k) with company matching
• Medical insurance
• Dental insurance
• Flexible spending account (FSA)
• Paid time off
• Bonus pay

Schedule: Monday – Friday

Job Type: Full-Time

Work Location: In person (San Leandro, CA)

If you believe you have the experience, drive, and leadership skills to succeed in this role, please submit your resume.

• No phone calls, please.

Join our Operations & Technology team as a Contracted K1 Software Developer, where you’ll build and enhance applications that power our Warehouse Management System (Koerber K1). Development is in HighJump/K1 and Warehouse Advantage and Warehouse Architect are the tools used.

Anticipated contract duration with opportunity to convert to FTE after 90 days.

What You’ll Do

• Develop and implement solutions in HighJump (K1) using Warehouse Advantage, Warehouse Architect, SQL Stored Procedures, and integrations with C# applications
• Collaborate with WMS team members to design system enhancements
• Perform code reviews, create test plans, and support deployments
• Troubleshoot escalated issues using ELK, Grafana, Zabbix, and SSMS
• Create and execute test plans for new development

What You Bring

• HighJump or Koerber 1 development experience (2–4 years)
• SQL (4–6 years; T‑SQL and stored procedures)
• Software development experience (2–4 years)
• Warehouse Management Systems (4–6 years)

Disclaimer

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

We're looking for a DevOps Engineer to join our team and play a key role in supporting internally developed software solutions that power our business. The DevOps Engineer is responsible for building and maintaining a secure, scalable, and stable infrastructure that supports the development, testing, deployment, and operation of internal and externally accessed software solutions. In this role, you’ll collaborate closely with software, network, and support engineers to implement new solutions, enhance existing systems, and ensure operational readiness.

What You’ll Do

• Build and manage infrastructure for internal and external software solutions (AWS, Docker, Jenkins, Vault, etc.)
• Maintain a Shift-Left Security approach to automate build, test, deployment, and monitoring processes
• Collaborate with software, network, and support engineers on new solution deployments and enhancements
• Expand and standardize Infrastructure-as-Code practices
• Ensure stability, security, and operability of actively deployed and in-development services
• Perform root cause analysis and resolve technical issues alongside network, server, and software teams
• Monitor systems for required patches, updates, and upgrades; coordinate timely remediation
• Adhere to—and promote—documentation standards
• Support development teams with issues related to Java, Groovy, Grails, C#, and related technologies
• Create and maintain automation scripts for nightly jobs, data processing, and file transfers
• Maintain strict confidentiality

Core Skills

• Strong verbal and written communication
• Ability to build rapport with cross-functional team members
• Ability to prioritize and manage multiple tasks
• Efficient use of resources to accomplish goals
• Linux: Shell, APT, DPKG, Sysctl
• Monitoring: ELK, Grafana, Zabbix
• Security: Windows, SSH, Vault
• Web Applications: Apache, TLS, Kestrel, Tomcat
• Pipelines & Tooling: Jenkins, Nexus, Git, DotNet, Airflow
• Development: C#, PowerShell, Java

Qualifications

• Bachelors Degree in Information Technology (IT), Computer Science, Software Engineering, Cybersecurity, Networking, and Management Information Systems (MIS), or related field
• 2–4 years supporting enterprise environments with multiple programming languages and platforms
• 0–2 years providing guidance on DevOps tools, best practices, and technology approaches

Disclaimer

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

Are you passionate about building secure, scalable backend systems that power real customer experiences? Our Digital Platforms & Enterprise Systems team is looking for a Backend Software Engineer to help design and support the next generation of our commerce technology. The Software Engineer should be comfortable creating REST-style endpoints, communicating among services using JSON, and building secure, scalable applications.

What You’ll Do

• Build backend applications using Java, Kotlin, and Go using data access technologies
• Design & implement RESTful APIs for scalable, reliable services
• Write clear, performant SQL for a variety of data needs
• Collaborate within a multidisciplinary engineering team
• Stay current with the latest backend technologies
• Support testing of new and enhanced site features
• Deliver secure software on time and within scope

What You Bring

• 4–6 years of experience as a Software Engineer
• Bachelor’s degree
• Strong programming skills (Java/Kotlin/Go preferred)
• Ability to write clear, performant SQL for everyday CRUD operations and complex data retrieval
• Excellent analytical, organization, and communication skills
• Deep experience with API design & SQL

Disclaimer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

We are seeking a Technical Solutions Engineer to play a key role in improving the efficiency, capability, and reliability of our warehouse technologies. In this role, you will design and develop technical solutions, write high‑quality code, and collaborate closely with DevOps, Networking, and Server teams to enhance delivery, stability, and security across the organization.

What You’ll Do

• Collaborate with stakeholders, product owners, and developers to design architecture and automation solutions
• Partner with facilities and developers to select and implement conveyance and warehouse automation technology
• Ensure solutions follow SOLID principles and leverage appropriate design patterns
• Produce design documentation for enterprise and division‑level systems
• Provide high‑level effort estimates for new projects and enhancements
• Participate in Agile sprint planning by estimating features and stories
• Develop high‑quality software independently using SQL, C#, HTML, Bootstrap (or similar), and/or PLC/ladder logic
• Conduct code reviews and collaborate on deployment plans
• Partner with DevOps and development teams to grow CI/CD maturity and tooling
• Identify, address, and reduce technical debt across systems
• Recommend tools and best practices to improve speed, quality, and security
• Maintain confidentiality and support additional duties as assigned

Core Skills

• Strong verbal and written communication
• Exceptional attention to detail
• Powersports industry knowledge (a plus!)
• Familiarity with pneumatic, mechanical, and electronic warehouse conveyance and automation systems
• Familiarity with warehousing/distribution operations
• Expertise in software architecture and design
• SQL (T‑SQL preferred), schema design, and database optimization
• PLC/Automation Controls experience
• Web development experience (Blazor, Bootstrap, MVVM/MVC, C#)
• Systems communication and integration (COMTROL, TCP, UDP)
• DevOps familiarity and CI/CD concepts
• Experience with modern web technologies such as Blazor, WASM, ASP.NET, and REST APIs

Qualifications

• Bachelor’s degree in Computer Science or related field
• 4-6 years warehouse domain knowledge required
• 4–6 years designing and implementing enterprise‑grade systems using C#
• 4–6 years leading design and architecture efforts for complex systems
• 2–4 years mentoring developers, leading technical projects, and driving process improvement in Agile or hybrid environments
• Ability to travel up to 5% of the time

Disclaimer

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

Assistant Stylist - Photo Studio

ON-SITE - Charlotte, NC 28273

The Cato Corporation is seeking a Assistant Stylist to join our Photo Studio team!

JOB SUMMARY: The Assistant Photo Studio Stylist supports ecommerce photography production by preparing apparel and accessories for both on-model and still-life shoots. This is an entry-level, hands-on production role working with samples to ensure all products are photo-ready and meet brand standards. Working closely with stylists, photographers, and the studio team, this role helps maintain an efficient shoot flow in a fast-paced, high-volume environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the lead stylist and studio team to maintain consistent brand presentation across all imagery.
• Maintain orderly sample flow before, during and after shoots including returns, tracking, and organization.
• Prepare and organize still-life product photography samples including accessories, shoes, handbags, and jewelry.
• Work cross-functionally with photographer, lead stylist, hair & makeup and creative leadership to help meet production deadlines in a fast-paced studio environment.
• Assist with general studio readiness including rack organization, sample inventory support, and prep workflow.
• Assist with styling preparation for all apparel on-model shoots, ensuring product is camera ready.

OTHER RESPONSIBILITIES:

Support special projects and cross-functional initiatives as assigned.

QUALIFICATIONS:

EDUCATION:

Associate’s or Bachelor’s degree, coursework, or demonstrated interest in Fashion Merchandising, Styling, Design, Marketing, or a related field preferred.

WORK EXPERIENCE:

1–2 years of styling, retail, visual merchandising, studio, or related fashion experience preferred. Entry-level candidates with strong interest in fashion styling and studio production are encouraged to apply.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Willingness to perform hands-on garment prep and sample management.
• Strong attention to detail with pride in presentation and product readiness.
• Interest in fashion styling, ecommerce photography and visual merchandising.
• Ability to work efficiently in a fast-paced, high-volume production environment.
• Strong organizational and time management skills.
• Positive, collaborative attitude with openness to feedback and learning.
• Ability to follow creative direction while supporting overall studio workflow.
• Comfortable working with a variety of team members including models, stylists, and photographers.
• Flexibility and adaptability to changing priorities and shoot needs.
• Basic understanding of fashion trends and garment handling preferred but not required.
• High level of precision and attention to detail.

The Cato Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, national origin, disability, age, sex (including pregnancy), gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

We’re seeking a detail-driven Payroll Contractor (ADP) to manage accurate, compliant, and timely multi-state payroll across weekly, biweekly, and semi-monthly cycles. In this role, you will serve as a key partner to HR, Finance, and employees by ensuring flawless payroll execution, maintaining data integrity, and supporting audits and process improvements. If you excel in ADP systems, thrive in fast-paced environments, and bring precision to every calculation, you’ll feel right at home here.

What You’ll Do

• Process and audit multi-state payroll (weekly/biweekly/semi-monthly) with 100% accuracy and on-time delivery.
• Administer payroll in ADP platforms (e.g., Workforce Now, Vantage), including employee records, earnings, deductions, and taxes.
• Review and validate timesheets/timekeeping data; resolve discrepancies.
• Complete payroll adjustments including retro pay, bonuses, commissions, garnishments, terminations, and LOA/FMLA pay.
• Ensure compliance with federal, state, and local wage and tax regulations.
• Reconcile payroll reports and general ledger entries; coordinate with Finance on journal entries and month-end close.
• Support payroll tax activities including ADP tax filings, notices, W‑2s, and year-end processes.
• Act as an escalation point for payroll questions and issue resolution.
• Assist with audits, documentation, payroll SOP maintenance, and data integrity initiatives.
• Identify opportunities to streamline processes and enhance ADP system usage.
• Partner closely with HR on onboarding, offboarding, and benefits deductions.
• Maintain strict confidentiality and perform other duties as assigned.

What You Bring

Core Skills

• Excellent customer service and communication skills.
• Exceptional attention to detail with a commitment to accuracy.
• Strong organizational skills with the ability to manage multiple priorities.

Specialized Skills

• Expert knowledge of wage/hour laws, taxes, garnishments, and payroll compliance.
• Strong payroll reporting and reconciliation skills (ADP reports, Excel, GL alignment).
• Advanced Excel skills (lookup functions, pivots, filters; advanced formulas a plus).
• Strong mathematical and auditing capabilities.

Qualifications

Education:

• Bachelor’s degree preferred.

Experience:

• 2–4 years of progressive payroll experience, including complex processing and troubleshooting.
• 2–4 years of hands-on experience with ADP Workforce Now (Workforce Manager Time functions preferred).
• Experience in processing payroll for multi-state populations.

Certifications (Preferred):

• Fundamental Payroll Certification (FPC)

Disclaimer

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

We are seeking a Digital Designer who will play a key role in visual storytelling, blending imagery, typography, and motion to craft compelling designs that promote our brands and products to targeted audiences. Guided by strategic marketing direction, you will create engaging visual campaigns designed to capture attention and drive the desired response from our audience. This role is highly digital and content-focused: you’ll manage multiple social media channels, produce high-impact visual assets, and collaborate with brand ambassadors across Moose Offroad, Slippery, Z1R, and Arctiva to build exposure and strengthen our online presence. Your work will help define how our brands connect with communities and stand out in the powersports and action-sports industries.

What You’ll Do:

Design & Creative Production

• Create high‑fidelity design comps for web, email, and social media using Adobe Creative Cloud.
• Perform advanced photo editing and retouching to produce photorealistic product composites.
• Stay on top of design trends to ensure our creative stays fresh and competitive.

Social Media + Content Creation

• Design and publish content across Facebook, Instagram, TikTok, YouTube, and X (Twitter).
• Plan, shoot, and edit original photo and video content, including product launches and campaign assets.
• Keep track of race results for timely social posting.
• Travel to races and photoshoots to capture real-time, on-brand content.

Collaboration

• Work closely with external photographers and videographers to coordinate content needs.
• Partner with Brand Ambassadors for collaborative content that drives exposure and engagement.
• Present creative concepts during weekly design review meetings and clearly articulate design rationale.

Video Skills

• Use Adobe Premiere or After Effects to edit short-form video using pre-existing templates.

What You Bring:

Education & Experience

• Associate’s degree in Graphic Design or related field.
• 2–4 years of professional design experience.

Core Skills

• Excellent understanding of design, layout, color theory, and visual hierarchy.
• Strong creativity, critical thinking, and organizational ability.
• Proficiency in graphic design, typography, and digital content creation.
• Customer service mindset with the ability to support internal/external partners.
• Working knowledge of Adobe CC (Photoshop, Illustrator, InDesign), and video tools like After Effects or Premiere.
• Valid driver’s license (required).

Physical Requirements

• Ability to sit for extended periods (7+ hours/day).
• Regular use of screens and digital equipment.
• Occasional office mobility and travel by vehicle or air.
• Reasonable accommodations available.

Disclaimer

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify

Notice to California Employees and Prospective Employees

About Excelligence Learning Corporation

Excelligence Learning Corporation ( ) is a leading developer, manufacturer, distributor, and multi-channel retailer of over 20,000 innovative, high-quality, and grade-appropriate educational products and teaching solutions, sold primarily to early childhood learning centers, elementary schools, PTAs, and consumers. The company has three core divisions: Supplies (Discount School Supply and Really Good Stuff), Equipment (Children’s Factory, Angeles, and Steffy Wood Products), and Services (Educational Products, Inc., ChildCare Education Institute, and Frog Street).

Primary Duties & Responsibilities:

• Develop and execute a comprehensive strategy for fulfillment operations, including the production of proprietary products like Colorations® craft paints, driving efficiency and alignment with company goals.
• Lead cross-functional collaboration with departments such as purchasing, merchandising, and IT to drive operational excellence and innovation.
• Oversee Profit and Loss (P&L) accountability for the fulfillment facility, ensuring financial performance aligns with company objectives.
• Maintain expenses at or below budgeted levels through data-driven decision-making and process optimization.
• Identify and implement process improvements, leveraging analytics to standardize and enhance operational workflows, particularly for light manufacturing processes like paint production.
• Utilize AI-driven tools and technologies to enhance operational efficiency, such as optimizing fulfillment processes and manufacturing workflows.
• Drive improvements in facility automation, enhancing systems like material handling equipment and warehouse management systems to increase productivity.
• Take ownership of safety culture and metrics, ensuring compliance with OSHA regulations and other safety standards.
• Play a key role in strategic planning, aligning operations with company forecasts and initiatives, incorporating data analytics for demand forecasting.
• Maintain regular, transparent communication with senior management and executive leadership through weekly business reviews to align on priorities and progress.
• Ensure service levels, metrics, and KPIs are consistently met, developing action plans to address performance gaps.
• Lead, coach, and develop management and supervisory teams, promoting a positive, inclusive, and high-performance culture.
• Build relationships with community leaders, educational institutions, and logistics peers to understand and influence the local business and employment climate.
• Drive network optimization and continuous improvement programs, emphasizing efficiency and innovation in the production and fulfillment of proprietary brands like Colorations®.

Qualifications:

• 10–15 years of progressive leadership experience, with a strong focus on fulfillment operations in semi-automated facilities.
• Demonstrated ability to engage and connect with diverse teams, from hourly associates to executive leadership, fostering trust and collaboration.
• Exceptional interpersonal and communication skills, with a proven track record of motivating and mentoring teams to achieve performance goals.
• Strong analytical and problem-solving skills, with expertise in using data and analytics to drive operational decisions and improvements.
• Expertise in fulfillment center operations, supply chain management, and labor planning; experience with light manufacturing processes is a plus.
• Proven leadership in cross-functional project management, with a focus on operational excellence and process improvement.
• In-depth knowledge of material handling equipment, related controls/systems, and warehouse management systems (WMS).
• Experience with light manufacturing, sub-assembly, or kitting processes.
• Ability to promote a culture of safety, employee engagement, and continuous improvement across all levels of the organization.

Education:

• Bachelor’s Degree required.

Travel:

• Less than 5% travel annually.
• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Our Benefits:

• Competitive Salary and Benefits Package
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Life Insurance
• Educational Assistance
• Employee Assistance Program
• 401(k) Company Match
• Parental Leave
• Paid Time Off carryover
• 12 Paid Holidays

Equal Employment Opportunity

Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

Stylist - Photo Studio

ON-SITE - Charlotte, NC 28273

The Cato Corporation is seeking a Stylist to join our Photo Studio team!

JOB SUMMARY: The Photo Studio Stylist is responsible for styling fashion apparel and accessories on model as well as still life product shots for ecommerce photography. This role works directly with professional models and a collaborative studio team to bring the brand’s visual identity to life through elevated, trend-right imagery.

RESPONSIBILITIES INCLUDE:

• Style apparel and accessories on live fashion models, ensuring flattering fit and brand-appropriate presentation.
• Collaborate with models to achieve natural, aspirational looks that enhance the product features and align with brand standards.
• Execute accessory and prop styling to complement on-model looks and elevate visual storytelling.
• Execute still-life styling across a wide range of categories including accessories, footwear, handbags, and jewelry.
• Prep and organize product samples, maintaining accuracy in labeling and tracking throughout the styling process.
• Work closely with photographers to ensure each shot reflects the desired styling direction and maintains consistency.
• Stay current on fashion trends, styling techniques, and competitor imagery to ensure fresh, relevant visual output.
• Assist in the creation and upkeep of detailed styling guides and reference materials.
• Partner daily with the Photographer, Digital Tech, Hair & Make-Up Artist, and Director to meet all deadlines.
• Lead or contribute to special styling-related projects as assigned

REQUIREMENTS:

• Strong portfolio showcasing styling expertise for both on-figure and still-life photography.
• Demonstrated ability to style efficiently and effectively in a fast-paced, high-volume studio environment with a variety of models.
• A keen eye for style, visual composition and attention to detail.
• Highly organized with exceptional attention to detail and set management skills.
• Proven ability to problem-solve quickly and adapt to shifting priorities.
• Strong interpersonal skills with the ability to communicate creative direction clearly and professionally.
• Open to feedback and flexible with daily production changes.
• Positive, collaborative attitude and ability to work with a diverse group of models and team members.
• High level of accountability and commitment to visual excellence.
• Experience with digital asset management systems and an understanding of ecommerce content workflows is a plus.

QUALIFICATIONS:

WORK EXPERIENCE:

• 2–4 years of hands-on styling experience in a professional ecommerce studio, or on-location setting.

SKILLS AND EXPERIENCE REQUIRED:

• Strong portfolio showcasing styling expertise for both on-figure and still-life photography.
• Demonstrated ability to style efficiently and effectively in a fast-paced, high-volume studio environment with a variety of models.
• A keen eye for style, visual composition and attention to detail.
• Highly organized with exceptional attention to detail and set management skills.
• Proven ability to problem-solve quickly and adapt to shifting priorities.
• Strong interpersonal skills with the ability to communicate creative direction clearly and professionally.
• Open to feedback and flexible with daily production changes.
• Positive, collaborative attitude and ability to work with a diverse group of models and team members.
• High level of accountability and commitment to visual excellence.

The Cato Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, national origin, disability, age, sex (including pregnancy), gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

The Employee Relations Specialist role is entrusted to handle workplace concerns and action plans providing intervention as necessary. This role will work extensively with People Leaders to identify opportunities to proactively and preventatively address common Employee Relations (ER) issues and will provide guidance and coaching to leaders of all levels to address team member conduct and performance areas. Responsible to stay attuned to organizational and operational changes across the Company to identify potential ER risks to address proactively. At its heart, the focus of this position is about positive team member experiences and retention. It focuses on both individual and collective relationships in the workplace with an increasing emphasis on the connection between People Leaders and their team members to form mutual respect, trust, and appreciation.

This is a full-time onsite position working at our Ladysmith, Park Falls, and Medford manufacturing sites. Must live within commuting distance to Ladysmith, Park Falls, and Medford. Office hours are 8 a.m. - 5 p.m. Monday -Friday.

What Pella has to Offer:

• Competitive salary

• Annual bonus plan

• Medical, dental, and vision

• Health savings and flex spending plans

• Employee Assistance Program

• Company paid life insurance

• Company paid short/long term insurance

• 401k plus company match

• Paid holidays

• Paid vacation days

• Tuition reimbursement

• Professional development

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Act as a consultant for managers on issues related to team member performance, conflict resolution, and problem solving related to the management of team members.
• Follow a fair and objective process appropriate for team member concerns including fact-finding and ensuring adherence to employee relations policies and practices. Conduct investigations per Company process.
• Provide specialist level support, thought partnership, guidance, and coaching to all levels of People Leaders.
• Follow expected documentation techniques and ensure maintenance of accurate, confidential records regarding all reported matters and fact-finding documentation.
• Maintain the highest level of integrity and confidentiality when managing employee relations issues and managing reported matters.
• Stay attuned to organizational and operational changes across the company to identify potential employee relations risks and raise awareness with manager.
• Provide guidance and assistance with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions and performance improvement plans.
• Responds to and represents the Company as needed for unemployment claims.
• Depending on work location, may fulfill other HR responsibilities onsite.
• Review and process religious accommodation requests.
• Provide guidance to local leadership on workplace threats and emergencies (violence, reasonable suspicion testing, conflicts, substance abuse, etc.).

CRITICAL COMPETENCIES or SKILL SETS

Ability to read and interpret documents such as policies, safety rules, operating instructions, and procedure manuals. Ability to write performance or disciplinary documents and correspondence. Ability to navigate ER issues, consult with appropriate parties, and arrive at decisions or resolutions that are legal, fair, and appropriate for the Company’s culture. Excellent analytical abilities are a requirement of this position. Must have ability to solve practical problems without close supervision. Must be able to determine appropriate resolution in dealing with employee concerns and questions and set appropriate boundaries. Must possess good thought processes, problem-solving skills, and investigative theory.

EDUCATION and/or EXPERIENCE

Bachelor's degree (BA/BS) in Human Resources, Business or related field and at least one year of related experience; or at least 3 years related experience and/or training; or equivalent combination of education and experience. Must have demonstrated knowledge of employment law and HR practices. Must be highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable with HRIS systems.

CERTIFICATIONS

PHR or SHRM-CP certification preferred but not needed.

About Us

About Pella Corporation

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?

Overview

We’re looking for a detail-oriented and customer-focused Dealer Development Coordinator to join our team. In this role, you’ll be responsible for setting up and maintaining dealer accounts, enforcing advertising policies, preparing reports, and supporting eCommerce dealers with data files and API access.

Key Responsibilities

• Set up new dealers and maintain accounts following company standards
• Act as liaison between dealers, vendors, sales teams, and internal departments
• Enforce advertising policies and vendor restrictions
• Create and update daily, weekly, and monthly reports
• Maintain digital and physical filing systems
• Handle confidential information with discretion
• Perform additional tasks as assigned

Skills We Value

• Exceptional organizational skills
• Strong verbal and written communication abilities
• Attention to detail and accuracy
• Excellent customer service mindset
• Knowledge of eCommerce platforms and APIs (preferred)

Qualifications

• High school diploma or equivalent
• 2–4 years of experience in customer service and/or administrative roles
• Proficiency with Microsoft products and Windows systems

Disclaimers

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans will only employ those who are legally authorized to work in the United States for this opening.

This company participates in E-Verify.

Notice to California Employees and Prospective Employees

We’re seeking a highly analytical, detail-oriented Demand Planning and Forecasting Analyst to support our supply chain network. In this role, you will lead forecasting and inventory planning initiatives using SO99+ and other advanced planning tools. You will help ensure accurate demand projections, optimize inventory, manage part lifecycles, and guide the business with actionable insights. If you thrive on transforming data into strategy, enjoy solving complex problems, and want to make a measurable impact across an entire supply chain, we’d love to meet you.

What you’ll do:

• Develop and maintain accurate demand forecasts using SO99+
• Manage forecast exceptions and overrides to enhance accuracy and responsiveness
• Create forecasts for new parts by incorporating historical analogs and market intelligence
• Collaborate cross-functionally to align demand forecasts with business objectives
• Oversee part lifecycle management, including phase-in/phase-out strategies
• Conduct obsolescence and excess inventory analysis to minimize waste and cost
• Support warehouse balancing through analysis of regional demand and inventory levels
• Continuously refine forecasting models and planning processes
• Monitor forecast accuracy and key KPIs, providing insights to supply chain, sales, and finance
• Prepare and deliver regular reports for key stakeholders
• Maintain confidentiality and perform other duties as assigned

What we're looking for:

Required Education & Experience

• Bachelor’s degree in Supply Chain, Business, Statistics, or related field
• 2–4 years of demand planning experience (SO99+ experience strongly preferred)

Core Skills

• Attention to Detail: Consistently accurate and thorough
• Organization: Ability to prioritize and manage multiple tasks effectively
• Communication: Clear, concise verbal and written communication skills
• Excellent analytical and problem-solving abilities

Disclaimers

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans will only employ those who are legally authorized to work in the United States for this opening. There are not any current or future visa sponsorships for this opening.

This company participates in E-Verify.

Notice to California Employees and Prospective Employees

IT Software Technician

Pella, Iowa

JOB SUMMARY:

As an IT Software Technician with Pella Corporation, you’ll be responsible for the technical support of end users, first line troubleshooting of issues, and developing and following standard work documents for repeatable issues. Providing a high level of customer service is of the upmost importance in this role.

ESSENTIAL RESPONSIBILITIES:

Percentages represent guidelines only; May vary by position and fluctuate due to changing business needs.

1. 90% Day to day support of existing environment – Tiers 1 and 2 support (monitoring alerts, responding to service tickets, preventative maintenance, etc.) Tier 3 support will be handed off to other teams.
2. 10% Personal Development – Development and coordination of small project tasks or assist other team members in developing project plans for larger projects.
3. Other duties may be assigned.

Responsibilities outside of normal business hours – Rotating support for some weekend work, off hours on call support and backup for 2nd and 3rd shift coverage.

QUALIFICATIONS:

Education and/or Experience: Two-year degree in a computer related field or equivalent experience.

Responsibilities: Support internal IT-based support systems. Can include, but not limited to ITSM, PPM, Orion. Support includes a basic understanding of the applications, ability to apply system upgrades and basic report writing.

Technical / functional skills:

Basic understanding of one or more of the following:

1. Relational databases
2. Report writing tools
3. Windows server operating systems
4. Unix operating systems

Travel expected: 5-10% of time

The Customer Service Supervisor is responsible for supervising the service department employees and processes at assigned branch locations, this includes responsibility for executing standard processes to provide a seamless customer experience through the service coordination function. This role will hold responsibility for exercising independent judgment in the direct supervision of Service Technicians and Customer Service Representatives. Is responsible for influencing customer satisfaction with service by continuously improving branch efforts of service lead-time, first time completion rate, average days to complete service, and service CES metrics. Is the primary expert used in resolving escalated field service concerns and in proactive education and training for both customers and the internal team members. Has heavy contact with customers, contractors, installers, vendors, sales reps, and all other internal departments in the coordination of service activities. Responsible for assisting in the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. This is an onsite position that works at the Parsippany NJ office Monday - Friday.

The targeted pay range for this role is $75,000 - $90,000. The total compensation package for this position also includes applicable incentive compensation, such as an annual bonus. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data. As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan with company match, tuition assistance, 9 paid holidays, 20 paid vacation days, and much more.

Responsibilities/Accountabilities include the following but are not limited to:

• Ability to manage and support multiple teams/functions, including union and non-union team members.
• Responsible for the direct supervision of service department team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, attendance, performance, professional issues and payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group.
• Coach and mentor team while setting clear and timely expectations to ensure performance metrics and behaviors are met.
• Conducts regular one on one conversations as well as mid-year and year end performance evaluations to promote ongoing professional growth and development.
• Exhibits excellent verbal and written communications skills, organizational skills with attention to detail and the ability to provide support and develop team members to handle escalated issues professionally.
• Assists in the development and implementation of processes that ensure consistent and professional product service to all our customers that is both an effective remedy to customer concerns and an efficient use of internal resources.
• Responsible for the identification, development and implementation of programs, policies and procedures which support total customer satisfaction, both internally and externally, where applicable in relation to this position. Identifies opportunities to update and improve customer experience procedures and makes recommendations to leadership.
• Establish and maintain a working knowledge of products, systems, processes, and resources to support a team of assigned customer experience representatives to ensure compliance with company guidelines and quality of service.
• Analyzes data to help determine potential future business needs.
• Provides input and may prepare initial budgetary proposals for assigned cost centers
• Demonstrates the ability to collect data, prepare reports and documents such as summaries and responses to frequently asked questions or concerns. Creates executable plans based on findings.
• Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease.
• Assists in evaluating and implementing new and creative ways to more efficiently provide product service to our customers. This includes initiating and supporting continuous improvement efforts throughout all areas of responsibility.
• Utilizes technologies relevant to creating logistical efficiency and continually searches for new ways to utilize technology in process improvement.
• Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization.
• May serve as key member for company's Safety Program. Participate and facilitate meetings, design policies and procedures, enforce safety policies and procedures, conduct safety audit tours, provide accident analysis and trends, accident statistics and reports.
• Ensures proper credit is received from Pella Corporation and outside vendors for all warranty items.
• Manages a fleet of company service vehicles and their equipment.
• Responsible for managing all service parts, which includes maintaining the appropriate levels of service stock inventory.

Additional responsibilities:

• Daily timecard review, allocations and timely approval for hourly team members.
• Inputting of daily metrics.
• Inputting and communicating weekly/monthly metrics. This will require some metrics to be shared with other departments.
• Performing quarterly performance reviews with the team.
• Preparation of PowerPoint slides and presenting them at quarterly team meetings.
• Approving invoices in a timely manner.
• Approving expense reports.
• Ordering technician’s uniforms bi-annually.
• Managing the phone system to skill employees, monitoring CSR calls for quality assurance and shutting down the phones for holidays.
• Daily monitoring of pick tickets and dispatcher console route for efficiency, accuracy and last-minute changes.
• Blocking Salesforce dispatcher console calendars for time off requests and adding load time and holiday blocks.
• Monitoring and enforcing any active recalls on product.
• Scheduling opportunities for ongoing training opportunities for the service team members.
• Resolving customer escalations.
• Overseeing and enforcing quality alerts.
• Documenting notable behaviors of team members.

Skills/Knowledge:

• Must be able to develop a high-level understanding of all Pella products and their applications.
• Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business.
• Demonstrates open communication and the ability to always maintain professionalism.
• Works collaboratively and creates a sense of trust and reliability with internal team and customers.
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available.
• Seeks out internal experts and utilizes their knowledge.
• Supports change and innovation within organization.
• Focused on details and follow through.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Bachelor’s degree from four-year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Previous experience in a supervisory role required.

Language and Communication Skills

Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner.

Computer Skills

Strong understanding of Microsoft Word, Excel, PowerPoint. Comfortable using Salesforce and can easily learn all internal ordering or product information systems and the various phone systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Must be available to work evenings and weekend as necessary.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Manufacturing Operations Business Analyst

Shenandoah, Iowa

As the #1 most preferred national window and door brand by homeowners across the country* Pella leads the industry in innovation and design. Founded in 1925, Pella Corporation is comprised of the Pella Family of Brands and remains a privately owned company with a robust product offering and national distribution.

With 19 manufacturing locations, 11,000 + team members and more than 250 showrooms in the U.S. and Canada, Pella was named a top employer by Forbes and Newsweek in 2023. We have also received numerous accolades for innovation and design, including Fast Company’s Most Innovative Manufacturers for 2022 and 2023.

At Pella, we want you to do the work you’re most proud of. That’s why we offer individualized talent development plans, cross-functional experiences, and opportunities for career advancement through personal and professional development. Together, with talent just like you, we are building the future of windows and doors. Ready to join us?

JOB SUMMARY:

Works with internal business partners and external resources to provide application systems that enable functional processes. Responsible for medium size projects and tasks and demonstrates a solid knowledge of functional processes and system application. Trouble shoots system and data problems and recommends appropriate action.

ESSENTIAL RESPONSIBILITIES:

Percentages represent guidelines only; May vary by position and fluctuate due to changing business needs.

• 45% Day to day support - Support current business systems including issue identification and resolution, functional performance monitoring and tuning and disaster recovery capability to meet business objectives leveraging both user feedback and internal metrics to drive improvement.
• 20% Analysis and design work - Analyze business requirements, develop design, manage configuration and integration, and conduct robust testing to support new system implementations, current system upgrades and business process changes and CI initiatives. Work to be reviewed with Sr. Analyst or manager.
• 10% Reports and Metrics - Extract and format data to support reporting and metric needs.
• 10% Project management – Development and coordination of medium projects or complex components for larger projects
• 10% Documentation and Training - Create and maintain documentation and conduct end user training. Educate users in workflow, business processes, and reporting metrics enabled by system.
• 5% Advanced Support - Support other team members by providing industry expertise on difficult and complex issues.
• Supervisory Responsibilities: None
• Responsibilities outside of normal business hours: Shared support, scheduled maintenance and disaster recovery assignments.
• Other duties may be assigned.

Responsibilities:

• Identification, development and implementation of IT programs and procedures which support internal customer satisfaction at the Manufacturing site.
• Problem Solving and Troubleshooting day to day IT issues.
• Responsible for on-site support of IT security, Networking & Infrastructure.
• Maintain and Support the ERP system.
• Develop and manage Reports & metrics to drive process improvements.
• Collaborate with Corporate IT and other Pella manufacturing plants on best practices.
• Provide IT & Plant Management with detailed project plans for key initiatives, including milestones, effort and planned completion dates.
• Documentation and Training.
• Responsible for business continuity and disaster recovery initiatives.
• Provide 24x7 support of all information and communication systems at the site.
• Provide IT leadership at the Plant site in implementing initiatives.

QUALIFICATIONS:

Education and/or Experience: Bachelor’s degree and 2+ years related functional experience.

Leadership Competencies:

• Manage and improve processes
• Demonstrate Adaptability
• Industry Knowledge
• Build relationships
• Drive Execution
• High Impact Delivery

Technical & Functional Skills: Office 365 (Outlook, Excel, Word, SharePoint etc.), Microsoft Teams, Effective Problem-Solving Skills, Project Management Skills,

Functional understanding of order processing, scheduling, purchasing, manufacturing applications etc.

Certifications or Licenses: None

Travel Expected: 0 – 5% of time