District Manager (Retail)

About the Role

As a District Manager at Red White & Blue Thrift, you are responsible for leading the operational and financial success of a designated group of stores within your district. You will coach and develop General Managers and store leadership teams, fostering a culture of accountability, continuous improvement, and exceptional customer and employee experiences.

Responsibilities

• Oversee Profit & Loss (P&L) statements for all stores in your district, ensuring accuracy and alignment with business goals.
• Drive sales and profitability by implementing district-level initiatives, analyzing business performance, and supporting financial targets.
• Assist General Managers in managing budgets and identifying cost-saving and revenue-generating opportunities.
• Regularly review monthly P&L reports with General Managers and create actionable improvement plans.
• Leverage key business levers (pricing, cost control, inventory management) to positively impact revenue and expenses.
• Maintain awareness of market trends and local competition to inform decisions.
• Closely monitor payroll expenses to ensure alignment with budgeted labor goals and operational needs.
• Ensure stores meet or exceed production quotas with effective workflows and processes.
• Support backroom productivity and timely product flow to the sales floor.
• Conduct store visits to assess operational performance and adherence to company standards.
• Coach and develop General Managers and store leaders through regular feedback, performance discussions, and growth plans.
• Lead talent reviews and work closely with your Regional Director, General Managers, and HR to ensure appropriate staffing levels, recruitment efforts, and employee development.
• Support hiring processes, from reviewing candidates to extending offers and facilitating onboarding for key leadership roles, including General Managers, Retail Managers, and Production Managers.
• Partner on performance improvement plans (PIPs) and development strategies as needed.
• Ensure compliance with company policies, local, state, and federal laws, including wage and hour regulations and health & safety standards.
• Support safety and loss prevention initiatives across stores.
• Ensure high standards of customer service in all stores.
• Conduct visits to assess customer experience and drive improvements.
• Regular travel to store locations is required, with visits typically including store operations reviews, leadership coaching, and support for company initiatives.
• Daily: Review sales yields, labor metrics, and align with the Regional Director and General Managers on daily priorities.
• Weekly: Conduct business reviews with General Managers. Perform 3-day visits to individual stores for comprehensive business, process, customer experience & leadership development.
• Monthly: Review P&L with Regional Director and General Managers. Support the Regional Director in meetings with key stakeholders. Participate in Talent Planner reviews to track performance and development as needed.

Qualifications

• 3+ years of retail management experience, preferably in thrift or high-volume retail.
• Multi-unit experience
• Strong record of driving sales and profitability.
• Proven ability to coach and develop large teams.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership skills.
• Proficiency in MS Office (Teams, Excel, Outlook).
• Ability to travel as needed. Up to 50%

Required Skills

• Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
• Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
• Endurance: Able to stand for extended periods of time.
• Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
• Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
• Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
• Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.
• Footwear: Required to wear closed-toe shoes for safety purposes.
• Repetitive Tasks: The job involves regular repetitive motions.

We are committed to diversity and inclusivity in our hiring practices and encourage all qualified candidates to apply.