Contents Supervisor (Philadelphia, PA)

Job Title: Pack-Out Supervisor

Company: CPR Restoration

Location: 8421 Hegerman St, Philadelphia, PA 19136

• Temporary ability to commute to Perth Amboy, NJ while we build our pack-out facility in Northeast Philadelphia

Pay: $24.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Health savings account
• Life insurance
• Paid time off

About CPR Restoration

CPR Restoration specializes in comprehensive restoration—from water/fire mitigation to contents pack‑out, cleaning, and rebuilding. We pride ourselves on exceptional customer service, teamwork, and safety.

Position Summary

The Pack‑Out Supervisor leads our field pack‑out crews on residential projects affected by fire, water, mold, or other damage. You’ll oversee all aspects of content operations—from onsite removal to cleaning, storage, and eventual return—while ensuring efficiency, organization, and customer satisfaction.

Key Responsibilities

• Lead & supervise pack‑out crews in the field; assign daily tasks and manage schedules
• Train & mentor technicians on proper packing, inventory, labeling, transport, and cleaning methods
• Inspect and inventory contents using our internal systems; ensure accuracy and compliance with documentation standards
• Coordinate logistics for transport, storage, and retrieval; manage warehouse organization
• Maintain quality control, ensuring items are properly wrapped, packed, labeled, and documented
• Communicate with Project Managers, Customers, and restoration teams to coordinate timing and expectations
• Enforce safety protocols, PPE usage, and site housekeeping standards
• Support cleaning team operations with packing/deodorization as needed
• Report daily metrics: hours, inventory counts, damages, delays, and crew performance

Required Qualifications

• 2+ years of experience in pack‑out, contents handling, or restoration services; supervisory experience preferred
• Strong leadership and crew-management skills
• Excellent organizational skills with meticulous attention to detail
• Valid driver’s license and clean driving record
• Ability to lift and move heavy objects (up to 50+ lbs)
• Strong communication skills and a customer-first mindset
• Willingness to work in varied environments, homes, offices, smoke/water-damaged sites
• Ability to work flexible hours, including early mornings and occasional weekends

Preferred Qualifications

• Restoration certification (IICRC WRT/AMRT)
• Experience in water, fire, or mold remediation
• Prior warehouse or logistics oversight

Why Join Us?

You'll be part of a supportive, fast-paced team where your leadership drives real impact—helping families and businesses through challenging times. CPR offers strong internal growth, recognition, and a culture of integrity and excellence.