Common Citizen Jobs in Usa

As a General Manager, you will be responsible for leading and driving the daily operations of your respective restaurant. You will oversee the kitchen and Front of House to ensure a positive guest experience. You will lead our team and be responsible for all functions to ensure a smooth operation. This leader is self-motivated, positive, and passionate for fostering a great sense of teamwork in an environment of exceptional customer service.

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment with a focus on exceptional customer service
• Ability to learn and train others on all aspects of the restaurant
• Ability to drive hospitality and inspire others to do so
• Must be able to coach and develop others
• Must always be able to work an 8-hour shift standing up; 50 hours per week
• Ability to lift up to 50 lbs.

• Meet and exceed financial and profitability goals
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Manage the facility while upholding our standards of excellence and hospitality
• Establish and build community relations
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
• Responsible for ensuring consistent high quality of food preparation and service
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Work with main office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste
• Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies
• Must be ServSafe certified
• Will uphold all ServSafe guidelines
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
• Ensure that proper security procedures are in place to protect employees, guests and company assets
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured
• Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
• Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts
• Investigate and resolve complaints concerning food quality and service
• Provide direction to employees regarding operational and procedural issues. Interview hourly employees.
• Direct hiring, supervision, development and, when necessary
• Conduct orientation and new hire training, explain the Common Bond Philosophy, and oversee the training of new employees
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting annual performance reviews
• Manages team members fairly and take a personal interest in knowing all team members
• Project a positive and motivated attitude among team members
• Coach and counsel team members in a timely manner and in accordance with company policy

Reports to: Director of Operations

FLSA Status: Exempt

• 10 hour shift

• Bonus pay

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount

Description

Starting Salary: $21 / hour and up

As a Citizens Teller - YOU make a real difference for our customers and the branch team.

What you'll do

You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.

What you'll get

• Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
• Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
• Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
• Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Required Qualifications

• High School degree or GED 
• Minimum of 6 months experience processing transactions (cash and/or digital payments) 
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings
• Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.

Preferred Skills/Experience

• 1 year of experience processing transactions (cash and/or digital payments) 
• Motivates others, like teammates, business partners, and specialists, through collaboration
• Process-oriented, energetic, detail-oriented and ability to multitask effectively

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Varies with branch needs and may include weekends and evenings
• Pay Transparency: The salary range for this position is $22.25 - $26.75 /per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   
• We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

  Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

  
  

  Equal Employment Opportunity

  Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

  Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

  Background Check

  Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

GENERAL SUMMARY: 

The Director of FiftyOne Commons provides strategic leadership and operational oversight for Family Service Lincoln’s Northeast Lincoln campus. This role drives community partnership development, facility utilization, and stewardship of the STEAM Center as a resource for the neighborhood and greater Lincoln community. The Director oversees the design and delivery of STEAM-focused programming in alignment with Youth Development initiatives, while also ensuring effective campus operations, grounds oversight, and responsive support for on-site housing residents. 

Location: Lincoln, NE

*Some evening and weekend hours required*

PRINCIPAL JOB FUNCTIONS: 

Program Development 

• Lead the design, implementation, and continuous improvement of STEAM and maker-centered programs, curriculum, and activity kits, ensuring alignment across Youth Development initiatives. 
• Develop scalable program models that can be implemented across agency sites. 
• Plan and oversee recurring programs, including summer camps, non-school-day programming, evening and weekend engagement, and special events – working collaboratively with the Youth Development team and other community partners where appropriate. 
• Ensure curriculum is age-appropriate, culturally responsive, and aligned with educational and youth development best practices. 
• Train and support staff and community partners in the effective use of STEAM Center equipment, tools, and curriculum resources. 
• Establish program quality standards and safety protocols for STEAM and maker activities. 
• Oversee inventory, maintenance, and access to STEAM equipment and materials. 
• Monitor and evaluate program outcomes to drive continuous improvement and demonstrate impact. 

Partnership Development and Rentals 

• Identify, cultivate, and maintain STEAM-focused partnerships to enhance programming. 
• Lead community partner development to strengthen facility offerings and provide meaningful opportunities for Northeast Lincoln youth and families. 
• Oversee facility rental operations, including scheduling, access, security, and maintenance, ensuring safe, equitable community use while generating revenue. 
• Work with the COO to establish rental policies, pricing structures, and contractual agreements that balance financial sustainability with mission alignment. 
• Track and evaluate partnership and rental performance, using data to inform strategy, report outcomes, and identify opportunities for growth. 
• Serve as the primary liaison for community partners, ensuring clear communication, expectations, and collaborative problem-solving. 
• Explore new partnership opportunities with schools, nonprofits, businesses, and higher education institutions to expand program reach and resource support. 

Facility Oversight and Rowhouse Rental Support 

• Develop and execute plans for regular maintenance, repair, and lifecycle management of all STEAM Center equipment, tools, activity spaces, and the general grounds. 
• Partner with the COO to manage IT systems, contractors, vendors, and rowhouse rental operations – ensuring compliance, safety, and operational efficiency. 
• Implement preventative maintenance schedules, safety inspections, and inventory tracking to minimize downtime and extend equipment and property longevity. 
• Serve as an on-site point of contact for the FiftyOne Commons rowhouse rentals, working with the COO to address issues as needed. 
• Ensure facilities meet regulatory, safety, and accessibility standards for both program participants and tenants. 

Administration 

• Support the agency’s PQI process to ensure continuous quality improvement. 
• Carry out administrative duties, including recordkeeping, reporting for grants and agency requirements, and timecard review/approval. 
• Serve as a primary point of contact for agency staff, community partners, and families. 
• Ensure compliance with licensing, accreditation, and regulatory standards where applicable. 
• Lead staff meetings, training, and professional development to build team capacity and program quality. 
• Collaborate with the CEO and CFO on program budgets, financial monitoring, and purchasing. 
• Review and analyze program financial performance, ensuring expenditures align with budgets and organizational policy. 
• Work cooperatively in the identification and preparation of program grants. 

Community Relationships 

• Participates in community meetings, task forces, and/or events to build and maintain community relationships. 
• Promotes Family Service Lincoln in the community. 

Agency Involvement and Professional Growth Development 

• Participates in agency committees and activities. 
• Ensures agency operating principles are fully implemented in program practice. 
• Seeks professional growth and development opportunities. 

Interpersonal Relationships 

• Maintains a positive, respectful demeanor in all contact with clients, visitors, and staff. 
• Utilizes supervision to gain guidance in handling difficult situations and establishing priorities. 
• Works to build positive and productive relationships with other staff. 

Cultural Sensitivity 

• Embraces and displays sensitivity relative to the cultural and socioeconomic characteristics of the agency’s service population. 

Mission and Core Values 

• Completes work assignments and expectations within the agency’s mission of “Helping Families Thrive” and 

embodies the agency’s core values by being family-focused, adaptable, passionate, collaborative, accountable, 

and preventative. 

Performs other duties as assigned. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 

• Knowledge of partnership development, including the creation and management of contracts and MOUs. 
• Knowledge of STEAM-related curriculum development and delivery, including equipment and materials. 
• Knowledge of facility management and rental oversight. 
• Ability to manage and maintain statistical reports. 
• Ability to read, analyze, and interpret policies, procedures, and regulations. 
• Ability to develop and maintain adequate records. 
• Ability to develop and implement area objectives and performance goals. 
• Ability to communicate effectively both verbally and in writing. 
• Ability to schedule, direct, counsel, and evaluate employee work and performance. 

EDUCATION AND EXPERIENCE: 

• Bachelor’s degree in a related field; master’s degree preferred. 
• Five years of relevant experience. 

OTHER CREDENTIALS / CERTIFICATIONS: 

Basic Life Support (CPR) and Basic First Aid certification required (training provided). 

PHYSICAL REQUIREMENTS: 

Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Family Service Lincoln provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.