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Support a precision manufacturing facility producing high-performance conveyor and motion systems by ensuring all production and facility equipment operates safely, reliably, and efficiently. This role exists to sustain uptime, troubleshoot mechanical systems, and lead hands-on maintenance solutions that keep operations moving without interruption.
Diagnose & Repair Equipment Failures: Troubleshoot, evaluate, and repair production, fabrication, and test equipment — with emphasis on mechanical systems such as gearboxes, bearings, hydraulics, and pneumatics.
Perform Preventive Maintenance: Execute and improve the preventative maintenance program to reduce downtime and extend equipment lifespan.
Fabricate & Innovate: Read or create sketches, source materials, and fabricate repair parts or improvements as needed. Demonstrate creative, “hands-on” problem-solving to keep production on schedule.
Support Safety & Reliability: Follow lockout/tagout and plant safety procedures rigorously; identify hazards before they become incidents.
Collaborate Across Teams: Partner with Production, Fabrication, and Quality departments to prioritize repairs and support production goals.
Document & Communicate: Maintain clear, accurate logs, schematics, and reports; communicate effectively with supervisors and peers to ensure smooth shift transitions.
Mechanically inclined, hands-on leader who thrives in a team setting
Skilled fabricator and natural troubleshooter
Curious, resourceful, and confident working independently with minimal supervision
Calm under pressure, especially during unplanned outages
Strong communicator with pride in precision, craftsmanship, and reliability
This role is ideal for mechanically-minded veterans or technicians who love fixing, fabricating, and improving real equipment — not sitting behind a screen. You’ll be trusted to think, build, and lead with your hands. If you want a first-shift role with steady hours, a team-oriented culture, and the freedom to solve problems your way, this is where you can make an impact.
Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
Minimum 5 years of mechanical and basic electrical maintenance experience (or equivalent military background)
Experience with industrial equipment repair including gearboxes, chains, bearings, sprockets, hydraulics, and pneumatics
Ability to read and interpret mechanical and electrical schematics, relay logic, and basic automation diagrams
Basic fabrication and electrical troubleshooting ability (wiring, motors, relays, controls)
Able to work occasional overtime and on-call hours as needed
Must be able to safely use all required tools and diagnostic equipment
Comprehensive Medical, Dental, and Vision coverage with low or zero-cost options for employee-only plans
401(k) with company match
Paid Time Off and paid holidays
Employer-paid life insurance and disability coverage
Company-provided tools, training, and certification opportunities
Employee wellness and gym membership program
“Buddy System” onboarding — every new hire paired with an experienced team mentor
Shift: 1st Shift (7:00 AM – 3:00 PM, paid breaks and lunch)
On-call rotation possible for after-hours coverage; overtime available.
Analyze business and technical requirements, design integration flows, and ensure operational excellence of integration platforms.
Mentor junior engineers and promote best practices in integration architecture and support operations.
MAJOR RESPONSIBILITIES Administer and operate SAP BTP environments, including connectivity, user roles, and API provisioning.
Design, develop, and deploy complex integration flows using SAP CPI, SAP Integration Suite, and Advanced Event Mesh.
Manage day-to-day operations, including monitoring, incident resolution, and performance tuning of integration platforms.
Configure and maintain Solace/Event Mesh messaging infrastructure—topics, queues, subscriptions—and ensure operational stability.
Lead migration projects from legacy platforms (e.g., SAP PI/PO) to SAP Integration Suite.
Implement and support API-first integration designs, ensuring secure and scalable interfaces using REST/SOAP.
Utilize SAP Solution Manager, CPI Monitoring Dashboards, and SAP BTP Admin tools for proactive system monitoring.
Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
Guide junior developers and lead technical knowledge transfer sessions.
Optimize existing integrations for performance, maintainability, and error handling.
Participate in Agile events and drive continuous improvement in integration operations.
Interface with tools like ElasticSearch, Splunk for logging, diagnostics, and operational insights.
Adhere to and enforce all company standards related to integration development, including security, performance, and resiliency standards.
On call production support as needed.
MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in computer science, IT, or related discipline.
Work Experience 8+ years of experience in SAP integration development and operations.
2+ years of hands-on experience in SAP BTP, SAP Integration Suite, and SAP CPI.
Experience with ABAP (IDOCs, BAPI, RFC), REST/SOAP services, XML, JSON, and transformation logic.
Hands-on experience with Advanced Event Mesh, APIs, and Cloud Console.
Experience with SAP Fiori and S/4HANA integration scenarios.
Experience applying project management methodologies.
Knowledge / Skills / Abilities Strong background in platform administration, operational support, and incident management.
Proficiency in Java, Groovy, or Python.
Knowledge of authentication protocols (OAuth, SAML, SSL) and relational databases (SAP HANA, Oracle).
SAP certifications in Integration Suite, BTP, or Cloud Platform Integration (preferred).
Experience with DevOps tools (Git, Jenkins, Docker, Kubernetes, CI/CD).
Exposure to cloud platforms (AWS, Azure, GCP).
Knowledge of event-driven architectures and microservices.
Familiarity with Agile practices and tools (JIRA, Confluence).
Experience with SAP Open Connectors, Graph API, and CAPM.
Broad knowledge of integration protocols and tools.
Strong communication and documentation skills.
Analytical mindset with a focus on operational excellence.
Proven ability to mentor and lead junior engineers.
Collaborative and proactive in cross-functional environments.
Detail-oriented and highly organized.
Passionate about innovation and continuous learning.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Principal Program Manager: Data Center Infrastructure & Rack Integration
Based onsite in Austin, TX
Jabil is seeking a highly experienced and customer-facing Principal Program Manager to lead global Data Center Infrastructure & Rack Integration projects. This role is responsible for the end-to-end development, delivery, and lifecycle management of highly customized rack solutions and MDCs for hyperscale and enterprise customers. The ideal candidate will bring deep expertise in managing multi-million-dollar programs, coordinating global teams, and delivering scalable infrastructure solutions. The Principal Program Manager is a senior position in Program Management responsible for running large complex programs, including contingency planning and issue resolution.What can you expect to do?
- Customer-Facing Program Leadership : Serve as the primary liaison for global cloud customers, leading cross-functional teams and external vendors to deliver tailored infrastructure solutions. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer satisfaction a priority.
- Modular Data Center Expertise : Manage the design, planning, assembly, configuration, testing, and global delivery of Modular Data Center solutions and other Data Center Infrastructure Programs.
- End-to-End Rack Integration : Manage the design, planning, assembly, configuration, testing, and global delivery of integrated rack solutions.
- Enterprise Cloud Solutions : Develop and deploy highly customized enterprise cloud infrastructure for large-scale customers, ensuring alignment with technical and business requirements.
- Global Coordination : Collaborate with engineering, supply chain, procurement, logistics, and multiple global integrator facilities to ensure seamless execution and customer satisfaction.
- Cross-Functional Team Management : Lead diverse teams across Production Operations, Procurement, Logistics, and Customer Care to fulfill infrastructure needs with timely execution and post-sales support.
- Technical Oversight : Coordinate and execute the design, build, and test of various rack configurations, ensuring quality, scalability, and performance standards are met.
- Operational Excellence : Drive continuous improvement in program execution, risk management, and operational efficiency across global integration centers. Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies.
What is the experience needed to be successful in this role?
- Bachelor’s degree in Engineering, Business, or related field required; Master’s preferred.
- 12-15+ years of experience in program management in rack integration, modular data centers, or cloud infrastructure.
- Proven success in customer-facing roles managing large-scale, global programs.
- Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies.
- Deep understanding of MDC architecture, rack-level integration, and hyperscale cloud infrastructure.
- Strong leadership, communication, and stakeholder management skills.
- PMP or equivalent certification is a plus.
Benefits Package with Jabil
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Principal Program Manager: Data Center Infrastructure & Rack Integration
Based onsite in Austin, TX
Jabil is seeking a highly experienced and customer-facing Principal Program Manager to lead global Data Center Infrastructure & Rack Integration projects. This role is responsible for the end-to-end development, delivery, and lifecycle management of highly customized rack solutions and MDCs for hyperscale and enterprise customers. The ideal candidate will bring deep expertise in managing multi-million-dollar programs, coordinating global teams, and delivering scalable infrastructure solutions. The Principal Program Manager is a senior position in Program Management responsible for running large complex programs, including contingency planning and issue resolution.What can you expect to do?
- Customer-Facing Program Leadership : Serve as the primary liaison for global cloud customers, leading cross-functional teams and external vendors to deliver tailored infrastructure solutions. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer satisfaction a priority.
- Modular Data Center Expertise : Manage the design, planning, assembly, configuration, testing, and global delivery of Modular Data Center solutions and other Data Center Infrastructure Programs.
- End-to-End Rack Integration : Manage the design, planning, assembly, configuration, testing, and global delivery of integrated rack solutions.
- Enterprise Cloud Solutions : Develop and deploy highly customized enterprise cloud infrastructure for large-scale customers, ensuring alignment with technical and business requirements.
- Global Coordination : Collaborate with engineering, supply chain, procurement, logistics, and multiple global integrator facilities to ensure seamless execution and customer satisfaction.
- Cross-Functional Team Management : Lead diverse teams across Production Operations, Procurement, Logistics, and Customer Care to fulfill infrastructure needs with timely execution and post-sales support.
- Technical Oversight : Coordinate and execute the design, build, and test of various rack configurations, ensuring quality, scalability, and performance standards are met.
- Operational Excellence : Drive continuous improvement in program execution, risk management, and operational efficiency across global integration centers. Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies.
What is the experience needed to be successful in this role?
- Bachelor’s degree in Engineering, Business, or related field required; Master’s preferred.
- 12-15+ years of experience in program management in rack integration, modular data centers, or cloud infrastructure.
- Proven success in customer-facing roles managing large-scale, global programs.
- Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies.
- Deep understanding of MDC architecture, rack-level integration, and hyperscale cloud infrastructure.
- Strong leadership, communication, and stakeholder management skills.
- PMP or equivalent certification is a plus.
Benefits Package with Jabil
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
** Please note: applicants must hold U.S. Citizenship/Green Card to be considered for this role **
Role: IT Manager, Infrastructure Services
Compensation Range: $150,000-200,000 + Benefits
Location: Nashville, TN
Work Schedule: On-site 5 days per week
Industry: Retail
About the Role
Our client is a rapidly evolving, multi‑site organization in the retail/industrial sector and is seeking a Manager of Infrastructure Services to lead the overall strategy, operations, and continuous improvement of the company’s IT infrastructure.
This leader will oversee all core infrastructure functions, including networking, servers, storage, cloud services, end‑user computing, voice systems, and security, while partnering closely with a third‑party MSP for day‑to‑day delivery. The role requires a hands‑on, seasoned infrastructure professional who can operate as both a technical expert and a strong operational leader.
This is a high‑impact position with significant visibility across the organization and the opportunity to guide the company through major modernization and cloud‑migration initiatives.
Key Responsibilities
Infrastructure Leadership & Strategy
- Assess the organization’s infrastructure landscape and develop recommendations to strengthen stability, scalability, and performance.
- Provide regular updates to leadership on system health, risks, and improvement opportunities.
- Define and manage service levels, operational standards, and performance expectations across infrastructure services.
Team & Vendor Management
- Lead and mentor the Infrastructure team, overseeing workloads, performance, development, and resourcing.
- Manage and hold the third‑party MSP accountable for high‑quality delivery across support, network operations, and systems administration.
- Oversee vendor and contract management, including licensing, renewals, and selection of new partners.
Systems & Network Administration
- Direct the design, implementation, and maintenance of company‑wide infrastructure, including network, servers, storage, backups, cloud platforms, and voice systems.
- Ensure strong availability, disaster recovery readiness, and security controls across all infrastructure components.
- Partner with application and business teams to ensure infrastructure meets evolving technical and operational needs.
Operational Excellence
- Establish and monitor infrastructure KPIs, including uptime, performance, and service delivery metrics.
- Drive continuous improvement by applying industry best practices across configuration, monitoring, patching, and lifecycle management.
- Resolve operational and technical issues, addressing root causes across people, processes, and technology.
Cross‑Functional Collaboration
- Partner with leaders across IT and the business to support project delivery, integrations, and system enhancements.
- Provide technical consulting and guidance on major organizational initiatives.
- Assist in developing and managing the infrastructure budget and capital planning.
Qualifications
Required
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 10+ years of experience in IT infrastructure spanning networking, servers, storage, cloud, and end‑user computing.
- At least 3 years of experience managing technical teams in an enterprise environment.
- Strong understanding of LAN/WAN architectures, server technologies, virtualization, storage systems, wireless, and endpoint technologies.
- Experience managing MSPs, vendors, contracts, and licensing.
- Advanced proficiency with Microsoft tools including MS Office, Outlook/Exchange, and general project‑management applications.
- Excellent communication and interpersonal skills — able to work effectively with both technical and non‑technical stakeholders.
- Ability to convey complex technical concepts in a clear, concise manner and provide effective training where needed.
Preferred
- Experience supporting a distributed, multi‑site environment.
- Knowledge of cloud platforms (Azure preferred) and hybrid infrastructure models.
- Familiarity with ITIL practices and service‑management workflows.
Working Environment
- Standard office environment with occasional travel to distributed sites.
- Fast‑moving, transformation‑focused organization with opportunities for major impact and leadership visibility.
Job Title: IT Manager, Infrastructure Services
Location: Nashville, TN
Job ID #: 510786663
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220
CarMax, the way your career should be!
About this job
As a BI Platform Engineer, you will be responsible for the administration, optimization, and support of enterprise business intelligence platforms including Power BI and Tableau. You will work closely with multiple analyst and Technology Infrastructure teams to ensure high availability, performance, and scalability of BI environments. Your expertise in Data & Analytics platform engineering, automation, cloud technologies, and user enablement will help drive data democratization and empower business users with reliable, secure, and performant analytics tools.
In addition, you will leverage Artificial Intelligence (AI) capabilities to enhance platform operations, automate routine tasks, and improve user experience. Your ability to integrate intelligent automation and predictive analytics into BI workflows will help drive innovation and efficiency across the organization.
What you will do – Essential Responsibilities
- Administer, monitor, and optimize Power BI and Tableau platforms across cloud and on-prem environments.
- Implement and manage user access, security roles, and governance policies to ensure data protection and compliance.
- Manage PowerBI Fabric capacities, gateway, workspaces and licensing
- Collaborate with cross-functional teams to support dashboard development, data source integration, and performance tuning.
- Automate platform maintenance tasks including upgrades, patching, backups, access provisioning and license management.
- Develop and maintain CI/CD pipelines for BI content deployment and version control.
- Integrate AI tools to automate platform monitoring, anomaly detection, and performance optimization.
- Provide technical support and troubleshooting for BI platform issues and user inquiries.
- Drive adoption of BI tools through training, documentation, and enablement initiatives.
- Monitor platform usage and performance metrics to identify opportunities for optimization and cost savings.
- Stay current with BI platform updates, features, and industry best practices.
- Partner with data governance and security teams to ensure compliance with enterprise standards.
- Participate in major incident response and root cause analysis for BI-related outages or performance issues.
- Mentor junior team members and promote best practices in BI platform administration and engineering.
Purpose of the role
The BI Admin/Platform Engineer plays a critical role in ensuring the reliability, scalability, and usability of enterprise BI platforms, enabling data-driven decision-making across the organization. By integrating AI capabilities, this role also contributes to smarter, more efficient platform operations and user experiences.
Qualifications and Requirements
Basic Qualifications
- 5+ years of experience administering Power BI.
- Experience with Azure services including Azure SQL, Azure Data Factory, and Azure Active Directory.
- Strong understanding of BI architecture, data modeling, and dashboard performance optimization.
- Proficiency in scripting languages such as PowerShell, Python, or Bash for automation.
- Experience with CI/CD tools such as Azure DevOps or GitHub Actions.
- Familiarity with enterprise data lake/warehouse environments (EDL/EDW).
- Strong troubleshooting skills and experience with platform monitoring tools.
- Strong documentation, communication, and presentation skills.
- Experience working in Agile/Scrum environments
- Experience in cloud cost-savings plans, reviews, and reserved instances.
- Ability to positively influence team norms, culture, and technical vision
- Excellent communication skills with the ability to adapt to the audience
- Experience in a fast-paced, highly collaborative agile team within a Product-oriented organization.
- Effective problem-solving, analytical thinking, and a cloud-native and DevOps mindset.
Preferred Qualifications
- Experience in PowerBI Fabric and migration from PBIRS to Fabric
- Bachelor’s/Master’s degree in Computer Science, Information Systems, or related field
- Power BI and Tableau certifications
- Snowflake SnowPro, Azure, Databricks certifications
- Experience with cloud services such as Snowflake, Databricks, Azure Data Factory, Event Hub, Functions, Batch, Key Vault, and Log Analytics
- Strong experience with popular database programming languages such as SQL, PL/SQL, Stored Procedures
- Experience with Snowflake, Databricks, and other modern data platforms.
- Knowledge of REST APIs and scripting for platform automation.
- Familiarity with data governance, metadata management, and self-service BI enablement.
Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.
- Associates based in Richmond work onsite 5 days per week.
- Associates based in Plano work onsite 2 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
Position Overview
The IT Network Engineer at Spotless Brands ("Company") serves as the primary technical owner of our enterprise network architecture across all car wash locations, data centers, cloud services and corporate offices. This role is responsible for designing, implementing, securing, and operating a highly available, scalable, and cost-effective network that supports Point-Of-Sale systems, wash equipment, IoT devices, video systems, guest Wi-Fi, and corporate applications.
This is a hands-on, design-authority role. You will define standards, lead network strategy, and be the escalation point for complex network issues in a geographically distributed, business-critical environment where uptime directly impacts revenue. This role will support our cyber security capabilities and partner with vendors to ensure data and mobile career performance and availability.
This role will be the leader for delivering network services and join an exciting, growing company. You will make a difference in our business and we will invest in you to grow your career!
Key Responsibilities
Network Architecture and Deployment
- Design, implement, and support LAN, WAN, VPN, SD‑WAN, and wireless networks across corporate and retail locations
- Configure and maintain routing, switching, VLAN segmentation, and WAN connectivity
- Support onboarding and integration of newly acquired locations
- Implement scalable network designs aligned with Spotless Brands’ growth strategy
- Retail and Field Network Support
- Ensure reliable connectivity for POS systems, payment processing, tunnel controllers, license plate recognition, video and IoT water monitoring devices
- Support retail uptime requirements and minimize business disruption
- Work with Field IT teams and vendors to deploy network infrastructure at new and existing sites
- Cloud and Hybrid Networking
- Support Azure networking including VNets, VPN Gateway, private endpoints, and hybrid connectivity
- Maintain secure connectivity between on‑premise infrastructure and Azure cloud services
- Support SaaS integrations and secure internet access for distributed locations
- Network Security
- Configure and manage firewall platforms
- Implement network segmentation, VPN access, and secure remote connectivity
- Support cybersecurity initiatives aligned with NIST Cybersecurity Framework and PCI requirements
- Assist with vulnerability remediation and incident response
- Operations and Monitoring
- Monitor network performance, availability, and reliability across all sites
- Troubleshoot and resolve network outages, latency issues, and connectivity failures
- Maintain network diagrams, configurations, and documentation
- Participate in on‑call support rotation
- Vendor and Project Support
- Work with ISPs, managed service providers, and hardware vendors
- Support infrastructure upgrades, cloud migration initiatives, and SD‑WAN rollout
- Participate in technology evaluation and architecture planning
Education and Experience
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 5–10 years of enterprise network engineering experience
- Experience supporting distributed, multi‑site environments
- Strong experience with routing, switching, and firewall configuration
- Experience with enterprise wireless networks
- Experience with VPN technologies and secure remote connectivity
- Experience supporting Azure or hybrid cloud environments
Knowledge, Skills, and Abilities
- Experience with Fortinet, Cisco Meraki, Cisco, or Sonicwall networking platforms
- Experience with Azure networking (VNets, VPN Gateway, ExpressRoute)
- Experience supporting retail or distributed operational environments
- Experience with SD‑WAN solutions
- Network automation experience using PowerShell or Python
- Industry certifications such as CCNA, CCNP, AZ‑700, NSE, or equivalent
- Good organization, time management, and prioritization skills
- Excellent reasoning, analytical, problem-solving, and critical thinking skills
- Strong troubleshooting and root cause analysis skills
- Strong attention to detail
Physical Requirements
- Ability to work at a computer for extended periods of time
- Occasional travel to field sites or business locations as required; travel less than 10%
- May require occasional extended hours during system updates or incident resolution
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: and
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The Principal AI Security Engineer is a senior technical leader on the AI Security team, responsible for designing, building, and operating security controls for generative AI and Machine Learning (ML) systems across their full lifecycle: data, training, deployment, and runtime.
This role is deeply hands-on: you will work directly with data science, MLOps, platform, devops and application teams to secure LLMs, RAG systems, AI agents, and AI-enabled products. You will also lead the intake and review process for AI use cases, helping the organization adopt AI safely and at scale in a highly regulated environment.
The ideal candidate combines:
* Strong security engineering and cloud architecture experience
* Deep, current familiarity with modern AI/LLM tooling and practices
* Familiar and can cover basic coding within the AI tooling space (python, others)
* The ability to communicate clearly with senior leadership and influence enterprise-wide strategy
Essential Duties and Responsibilities
Secure AI / ML platforms and workloads
* Lead security architecture and threat modeling for AI/ML systems, including LLMs, RAG pipelines, agents, and AI-powered applications.
* Design and implement security controls as code (services, libraries, infrastructure-as-code, policy-as-code) for AI/ML platforms and workloads.
* Lead and help setup the basic infrastructure needed to safely rollout AI - MCPs, LLMs, pipelines, Test harness for AI (ie: harmbench), intake automation.
* Partner with data science and MLOps teams to harden:
- Data ingestion and labeling
- Training and fine-tuning pipelines
- Model registries and deployment workflows
- Inference APIs, agents, and integrations
* Define and champion secure reference architectures and patterns for common AI use cases and focus on composable architecture.
AI use case intake & governance
* Design, implement, and continuously improve the intake, triage, and review process for AI/ML and generative AI use cases across the organization.
* Build and automate self-service workflows (e.g., request forms, risk questionnaires, routing, approvals) that balance speed of delivery with security, privacy, and compliance with a focus on risk scoring and scorecards.
* Define risk-based criteria for AI use case approval, including data sensitivity, model and vendor selection, integration patterns, and control requirements; this will involve in re-mapping the complete end to end lifecycle.
* Review proposed AI solutions from concept through deployment, providing clear, actionable guidance to product and engineering teams.
* Maintain visibility into the AI use case portfolio and risk posture, and provide regular reporting to leadership and governance bodies.
Monitoring, detection & assurance
* Establish and maintain monitoring and detection for AI-specific threats, such as:
- Prompt injection and jailbreak attempts
- Data exfiltration and sensitive data exposure
- Misuse or abuse of AI tools and agents
- Anomalous model or pipeline behavior
* Integrate AI/ML systems with existing logging, SIEM, and incident response processes.
* Lead or participate in AI-focused security assessments, red-teaming, and adversarial testing; drive remediation and verification.
Strategy, leadership & enablement
* Help define and evolve the organization's AI security strategy, standards, and roadmap in partnership with Security, Engineering, Data, Legal, Privacy, and Risk.
* Translate global privacy, data sovereignty, and regulatory requirements into practical technical controls for AI workloads across multiple cloud environments.
* Prepare and deliver executive-ready briefings and narratives on AI security risks, controls, and progress.
* Mentor other engineers and serve as THE internal subject matter expert on AI/ML security, generative AI, and LLM-based systems.
Qualifications Expected for Position
- 7+ years of experience in information security, security engineering, or related fields, including significant time building and securing production systems.
- 3+ years of hands-on experience with AI/ML technologies (such as LLMs, RAG, model training/fine-tuning, MLOps, or AI-powered products), including implementation of security controls or guardrails for these systems.
- Strong programming skills in one or more relevant languages (e.g., Python, TypeScript/JavaScript, Go, or similar), with a track record of contributing to production-grade tools, services, or libraries.
- Deep understanding of cloud security architecture and controls on at least one major cloud platform (AWS, Azure, or GCP), including identity, networking, secrets management, data protection, logging, and monitoring.
- Experience designing and implementing controls in a highly regulated environment; healthcare or financial services preferred.
- Demonstrated ability to lead complex technical initiatives across multiple teams, from problem definition through design, implementation, and adoption.
- Proven ability to communicate complex technical and risk topics clearly to both engineering teams and senior leadership.
Preferred Qualifications:
* Practical experience securing LLM- and genAI-based systems, such as:
- RAG architectures backed by internal data
- AI assistants, copilots, or agents integrated with enterprise tools
- Fine-tuned models and model hosting platforms
* Experience with AI IDE tools
- cursor, windsurfer, others
- Knows the security problems and has practical solutions that balances innovation with innovation.
* Familiarity with AI/ML frameworks and ecosystems (e.g., TensorFlow, PyTorch, Scikit-learn) and/or modern LLM development stacks and IDEs (e.g., API-based LLMs, self-hosted models, AI-enhanced coding tools).
* Experience with:
- Security for data pipelines, feature stores, and model registries
- Detection engineering or SIEM tuning for AI-related events
- Red-teaming or adversarial testing of AI systems
* Evidence of ongoing engagement with AI and security (such as side projects, open-source contributions, lab environments, publications, or conference talks).
* Familiarity with emerging AI security and safety standards and forward-looking industry guidance and horizon reports.
* Relevant certifications (e.g., cloud security, security engineering, or governance) are a plus.
* Strong analytical and problem-solving skills, with the ability to operate effectively in a fast-evolving technical and regulatory landscape.
* High level of integrity and ethical conduct.
This role is a fit if you:
* Regularly build, break, or secure AI/ML or LLM-based systems in your day-to-day work or personal projects.
* Are comfortable reading and writing code, experimenting with new AI tools, and wiring them into real systems.
* Enjoy turning ambiguous AI ideas and risks into concrete architectures, controls, and automation.
* Can move fluidly between deep technical discussions and concise, executive-level explanations.
This role is not a fit if you:
* Prefer to focus solely on policy, governance, or vendor assessments without hands-on technical work.
* Do not actively engage with current AI/LLM tooling, research, and emerging practices.
* "Describe a specific LLM or AI/ML system you have secured. What were the main risks and what controls did you implement?"
* "What AI tools, libraries, or environments do you actively use or experiment with today (work or personal), and for what?"
* "What do you see as the most important AI security or safety developments on the horizon over the next few years, and why?"
The base salary range for this position is$180,000 - $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
Location: Remote
Duration: 12 Months
Overview
- The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
- WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
- PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
- Access governance improvements (who has access to what, and why)
- Cross?platform identity initiatives spanning Security Services
- This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
Support identity initiatives that commonly require:
- SAML certificate lifecycle coordination
- SAML = Security Assertion Markup Language (a standard for single sign-on)
- Coordinating certificate rotation across multiple applications, environments, and vendors
- Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
- SAML connection migration planning and execution support
- Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
- IdP = Identity Provider (system that authenticates users)
- Migration readiness and execution tracking
- Requirements capture, integration mapping, status reporting, and risk/dependency management
- Documentation at scale
- Maintaining living runbooks and migration guidance in Confluence
- Keeping Jira work items audit-ready with clear ownership and due dates
Key Responsibilities
- IAM Program & WIAM Migration Support
- Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
- Entra ID = Microsoft's cloud identity service (formerly Azure AD)
- Track milestones and deliverables across workstreams, including:
- Certificate updates and expirations
- RBAC updates
- RBAC = Role-Based Access Control (access is granted by role)
- Compliance-driven tasks and evidence
- Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
- Conduct impact analysis of technology changes on business processes and IAM systems
- Provide system and business process support across multiple IAM program engagements
- Business Analysis & Delivery Coordination
- Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
- Business requirements (what is needed)
- Functional requirements (what the solution must do)
- Technical requirements (how it integrates and operates)
- Document and assess current-state IAM processes, integrations, and access models
- Maintain rigorous Jira notes including:
- Ownership, due dates, constraints, risks, dependencies, and decisions
- Maintain accurate, iterative Confluence documentation for all IAM projects
- Assist with data models and interface specifications where needed for IAM systems
- Log system and process changes using approved change management tools (e.g., FastTrack)
- Ensure IAM changes are properly tested before deployment
- Coordinate UAT and functional testing
- UAT = User Acceptance Testing (business confirms the solution meets needs)
- Meeting & Stakeholder Management
- Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
- Support collaborative system and data design sessions with users and technical teams
- Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
- Summarize meetings with clear action items and track accountability
- Present complex IAM options and tradeoffs in a clear, decision-supporting way
- ???Quality, Documentation & Governance
- Ensure IAM changes and access-control updates are properly authorized by management
- Handle confidential identity-related information professionally and securely
- Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
- Ensure documentation is clear, complete, current, and aligned to corporate standards
- Adhere to corporate policies, procedures, and IAM governance requirements
Requirements
- Core Experience (Required)
- Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
- Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
- Hands-on experience with IAM concepts and platforms, such as:
- Federation and SSO
- SSO = Single Sign-On (one login for multiple apps)
- SAML and certificates
- RBAC
- Directory technologies (e.g., LDAP/AD concepts)
- Strong understanding of SDLC and testing methods
- SDLC = Systems Development Life Cycle (plan build test deploy support)
- Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
- Technical & Analytical Skills (Required)
- Strong Excel skills for tracking plans, owners, timelines, and dependencies
- Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
- ODBC = Open Database Connectivity (standard way to connect to databases)
- Ability to produce process documentation that is structured and easy to follow
- Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
- Behavioral & Professional (Required)
- Strong stakeholder management and the ability to influence with data-driven reasoning
- Highly organized multitasker with attention to detail
- Energetic, engaging, and collaborative working style
- Demonstrates professionalism and ethical conduct in all interactions
- Education / Background
- BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
- 10+ years comparable experience)
- Compliance familiarity (security, audit, access control) strongly preferred
- Prior experience in Identity & Access Management, Security, or similar field
Products & Tools (Required vs. Nice to Have)
- Required (Day 1 Readiness)
- Jira (work tracking, user stories, acceptance criteria)
- Confluence (documentation, runbooks, migration guidance, decision logs)
- Servicenow (ticketing and request flows)
- Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
- SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
- Working knowledge of at least one identity platform:
- PingFederate (legacy federation) and/or
- PingOne Advanced Identity Cloud (AIC) and/or
- Microsoft Entra ID
- Nice to Have (Accelerators)
- Visio / Miro (process flows, integration diagrams)
- Splunk familiarity or other log query experience
- SharePoint (document management / collaboration)
- Microsoft Project / Project Server (formal project plans and dependencies)
- Change management tooling (e.g., FastTrack)
- Scripting familiarity (e.g., Python) for light automation or data validation
- eCommerce domain exposure (rare, but beneficial in some integration scenarios)
Certifications (Preferred vs. Nice to Have)
- Preferred
- Security/IAM adjacent certification (any of the below are helpful)
- CISSP
- Security+ (baseline security knowledge)
- Identity-focused training/certificates (Ping/Microsoft identity learning paths)
- Nice to Have
- CBAP / CCBA (IIBA Business Analysis certifications)
- CBAP = Certified Business Analysis Professional
- CCBA = Certification of Capability in Business Analysis
- Agile certification (CSM, PSM, or equivalent)
- CSM = Certified ScrumMaster
- PSM = Professional Scrum Master
- Cloud fundamentals (Azure fundamentals or similar)
- Testing certifications (ISTQB or equivalent)
- ISTQB = International Software Testing Qualifications Board
Location: Columbia, SC
Partial Onsite: Tuesday, Wednesday, Thursday Onsite and as Needed
Duration: 12 Months (Contract to Hire)
Duties
- Day to Day
- Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).
- Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
- Participate in and/or lead discovery and design workshops with business and technical stakeholders.
- Responsible for analysis, design, programming, and implementation of complex applications tasks and projects.
- Devise feasible, logical procedures to resolve business problems through the use of computer resources.
- Formulate scope and objectives through research to develop or modify complex systems.
- Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
- 20% Produce deliverables related to the assigned project.
- Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems.
- Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area.
- Apply conversions and enhancements to business systems.
- May lead or provide expertise on assigned projects.
- 20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
- Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards.
- Assist in post-implementation support and system enhancements.
- 20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
- 15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques.
- Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
- 15% Provide guidance to lower-level programmers/analysts.
- Act as an internal consultant by providing technical guidance on complex projects.
- Determine and resolve problems with other systems analysts, programmers, and systems users.
- 10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation
Required Technologies:
- Genesys Cloud
- Java Script, Python, or Node.Js
- REST APIs, JSON, and service integrations
- Hands-on experience with cloud platforms (AWS preferred)
Nice To Have:
- Genesys Certifications such as:
- Genesys Cloud CX Developer (CCX GCD)
- Genesys Cloud CX Architect (GCX ARC)
- Lucid Charts or other workflow modeling tools.
Minimum Required Skills and Abilities:
- Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
- Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
- Excellent analysis, decision-making, and problem solving skills.
- Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
- Ability to communicate effectively verbally and in writing.
- Able to work well under pressure and as part of a team.
- Strong knowledge of interpersonal skills/team building.
- Familiar with project management concepts.
- Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
- Pays attention to detail.
- Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
- In-depth understanding of organizational functions, behavior, and inter-relationships.
Minimum Required Software and Other Tools:
- Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
Work Environment:
- Customer-focused, project-oriented programming environment.
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree.
Degree Equivalency: 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Minimum Required Work Experience: 6 years-of application development, systems testing or other job related experience.
Interviews: 1st round Teams, 2nd round in Person
Duration: 11 Months (Contract to hire)
Location: Columbia, SC
Onsite Requirements: Partially onsite 3 days per week (Tue, Wed, Thurs) and as needed.
Standard work hours: 8:00 AM - 5:00 PM
**Credit check will be required**
Job Summary:
Day to Day:
- A typical day will involve a mix of hands-on coding, architectural design, and research.
- The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
- This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
- They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
Team: The team is an innovative, collaborative, and empowering environment. We are building the next generation of AI solutions for the enterprise in a fast-paced, project-oriented setting. This is a multi-platformed environment that values creativity, continuous learning, and a customer-focused mindset. The new engineer will play a crucial role in shaping our AI strategy and building foundational tools and accelerators that will drive innovation across the company.
Job Requirements:
**This is a new role to establish a core competency in agentic AI systems. This engineer will be pivotal in designing and deploying advanced AI agents and will build the foundational frameworks for future AI use cases across the organization.**
Required Experience:
Required Software and Tools (Hands on experience required):
- Python
- JavaScript/TypeScript
- AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
- AI Models (e.g. Claude, OpenAI, etc.)
- AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
- Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
- Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
- API Design
Python & AI/ML Libraries:
- Deep hands-on experience in Python for AI/ML development.
- Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
- Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
- Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree or 4 years relevant experience or Associates degree + 2 years relevant experience
Minimum Required Work Experience: 6years-of application development, systems testing or other job related experience.
Required Technologies: 3-6 years of hands-on experience in Artificial Intelligence, Machine Learning, or related fields.
Nice to have/Preferred skills:
- Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
- Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
- Experience developing autonomous agents using cloud-based AI services.
- Experience with prompt engineering techniques and model fine-tuning.
- Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
- Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
Overview
Whistler Partners is partnering with a nationally recognized technology transactions practice seeking a mid-to-senior level associate (4–8 years) to join its Washington, DC office.
This team operates at the forefront of emerging technologies, advising clients across fintech, financial services, artificial intelligence, cloud services, outsourcing, digital assets, and advertising. The practice sits at the intersection of IP, data strategy, product counseling, and complex commercial contracting in a rapidly evolving regulatory environment.
Why this role?
This is a rare opportunity to build a cutting-edge tech transactions practice focused on AI systems, fintech infrastructure, and data commercialization. The team handles sophisticated, strategic transactions—not just routine commercial agreements—and serves as trusted advisors to innovative companies navigating complex technological and regulatory shifts.
You’ll work on high-value licensing, outsourcing, and product counseling matters while staying close to regulatory developments in AI, open banking, and digital assets. This seat is ideal for someone who enjoys blending deep contractual work with forward-looking technology strategy.
Key Responsibilities
- Structure, draft, and negotiate strategic technology transactions involving fintech, AI systems, cloud services, and software platforms.
- Draft and negotiate vendor, supplier, and outsourcing agreements.
- Advise clients on intellectual property and regulatory issues relating to data, open banking, AI model development, and content use.
- Draft and negotiate agreements involving software licensing, commercialization, technology development, and IP rights.
- Provide product counseling and guidance on advertising, marketing, and promotional law for innovative tech launches.
- Negotiate AI system licenses and content licenses for AI model training.
- Monitor emerging regulatory frameworks impacting AI, fintech, payments, and advanced technologies.
Top Requirements
- 4–8 years of experience in technology transactions, licensing, fintech, IP, or outsourcing.
- Strong understanding of commercialization of advanced technologies, including payments, AI, cloud computing, and software.
- Experience negotiating complex IP, data access, and licensing arrangements.
- Background advising fintech, financial institutions, or digital asset clients.
- Exceptional drafting, negotiation, and communication skills.
- Ability to manage multiple sophisticated matters in a collaborative, fast-paced environment.
- JD and admission to practice in the relevant jurisdiction.
Preferred Experience
- Experience negotiating AI system and AI training content licenses.
- Familiarity with advertising and marketing law as applied to technology companies.
- Experience advising on IP aspects of M&A and related transactions.
- Exposure to fintech, payments, cloud services, AI, government contracts, outsourcing, or digital asset clients.
Compensation
- $225,000 – $330,000 base salary, depending on experience.
- Comprehensive benefits including medical, dental, life insurance, paid holidays, sick time, long-term disability, and 401(k).
TL;DR
Mid–senior tech transactions role in DC focused on AI systems, fintech, cloud, and advanced data deals. High-end licensing and commercialization work with strong regulatory adjacency. $225K–$330K base.
About Whistler Partners
Matchmakers, Not Headhunters
Whistler Partners is a boutique matchmaking firm focused on counseling the best and the brightest attorneys over the course of their careers. We believe that the right move comes from working closely with talent to curate their long-term career paths. When it comes to career advice, what matters is not the size of the agency but the strength of your individual recruiter.
We readily admit that we are elite and only work with the best – after all, a little elitism is okay when it comes to your career. Employers love us because we are picky about whom we represent, and attorneys love us because we get them their dream jobs.
Position Summary:
The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, a clinical data warehouse team and a data services team.
The Lead HPC Architect, Cybersecurity, High Performance Computational and Data Ecosystem, is responsible for designing, implementing, and managing the cybersecurity infrastructure and technical operations of Scientific Computing’s computational and data science ecosystem. This ecosystem includes a 25,000+ core and 40+ petabyte usable high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. The HPC system is the fastest in the world at any academic biomedical center (Top 500 list).
To meet Sinai’s scientific and clinical goals, the Lead brings a strategic, tactical and customer-focused vision to evolve the ecosystem to be continually more resilient, secure, scalable and productive for basic and translational biomedical research. The Lead combines deep technical expertise in cybersecurity, HPC systems, storage, networking, and software infrastructure with a strong focus on service, collaboration, and strategic planning for researchers and clinicians throughout the organization and beyond. The Lead is an expert troubleshooter, productive partner and leader of projects. The lead will work with stakeholders to make sure the HPC infrastructure is in compliance with governmental funding agency requirements and to promote efficient resource utilizations for researchers
This position reports to the Director for HPC and Data Ecosystem in Scientific Computing and Data.
Key Responsibilities:
HPC Cybersecurity & System Administration:
- Design, implement, and manage all cybersecurity operations within the HPC environment, ensuring alignment with industry standards (NIST, ISO, GDPR, HIPAA, CMMC, NYC Cyber Command, etc.).
- Implement best practices for data security, including but not limited to encryption (at rest, in transit, and in use), audit logging, access control, authentication control, configuration managements, secure enclaves, and confidential computing.
- Perform full-spectrum HPC system administration: installation, monitoring, maintenance, usage reporting, troubleshooting, backup and performance tuning across HPC applications, web service, database, job scheduler, networking, storage, computes, and hardware to optimize workload efficiency.
- Lead resolution of complex cybersecurity and system issues; provide mentorship and technical guidance to team members.
- Ensure that all designs and implementations meet cybersecurity, performance, scalability, and reliability goals. Ensure that the design and operation of the HPC ecosystem is productive for research.
- Lead the integration of HPC resources with laboratory equipment for data ingestion aligned with all regulatory such as genomic sequencers, microscopy, clinical system etc.
- Develop, review and maintain security policies, risk assessments, and compliance documentation accurately and efficiently.
- Collaborate with institutional IT, compliance, and research teams to ensure all regulatory, Sinai Policy and operational alignment.
- Design and implement hybrid and cloud-integrated HPC solutions using on-premise and public cloud resources.
- Partner with other peers regionally, nationally and internationally to discover, propose and deploy a world-class research infrastructure for Mount Sinai.
- Stay current with emerging HPC, cloud, and cybersecurity technologies to keep the organization’s infrastructure up-to-date.
- Work collaboratively, effectively and productively with other team members within the group and across Mount Sinai.
- Provide after-hours support as needed.
- Perform other duties as assigned or requested.
Requirements:
- Bachelor’s degree in computer science, engineering or another scientific field. Master's or PhD preferred.
- 10 years of progressive HPC system administration experience with Enterprise Linux releases including RedHat/CentOS/Rocky Systems, and batch cluster environment.
- Experience with all aspects of high-throughput HPC including schedulers (LSF or Slurm), networking (Infiniband/Gigabit Ethernet), parallel file systems and storage, configuration management systems (xCAT, Puppet and/or Ansible), etc.
- Proficient in cybersecurity processes, posture, regulations, approaches, protocols, firewalls, data protection in a regulated environment (e.g. finance, healthcare).
- In-depth knowledge HIPAA, NIST, FISMA, GDPR and related compliance standards, with prove experience building and maintaining compliant HPC system
- Experience with secure enclaves and confidential computing.
- Proven ability to provide mentorship and technical leadership to team members.
- Proven ability to lead complex projects to completion in collaborative, interdisciplinary settings with minimum guidance.
- Excellent analytical ability and troubleshooting skills.
- Excellent communication, documentation, collaboration and interpersonal skills. Must be a team player and customer focused.
- Scripting and programming experience.
Preferred Experience
- Proficient with cloud services, orchestration tools, openshift/Kubernetes cost optimization and hybrid HPC architectures.
- Experience with Azure, AWS or Google cloud services.
- Experience with LSF job scheduler and GPFS Spectrum Scale.
- Experience in a healthcare environment.
- Experience in a research environment is highly preferred.
- Experience with software that enables privacy-preserving linking of PHI.
- Experience with Globus data transfer.
- Experience with Web service, SAP HANA, Oracle, SQL, MariaDB and other database technologies.
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
BIM / VDC Coordinator
Department: Project Controls
Reports To: Project Controls Manager
Location: Abilene, TX & Bridgeport, AL
Company: The Newtron Group
About Us
The Newtron Group is one of the largest privately owned specialty electrical construction organizations in the United States and a national leader in Industrial Electrical and Instrumentation (E&I) services.
With over five decades of experience, Newtron delivers large-scale industrial and infrastructure projects that demand precision, coordination, and innovation. Our Project Controls Department integrates advanced Building Information Modeling (BIM) and Virtual Design and Construction (VDC) technologies into every phase of project execution—bridging design, prefabrication, and field construction to ensure quality and efficiency.
We are seeking a BIM / VDC Coordinator to join our Project Controls team and play a key role in advancing digital project delivery across The Newtron Group’s industrial portfolio.
Position Overview
The BIM / VDC Coordinator supports the design, planning, and execution of complex electrical and instrumentation projects by managing model coordination, ensuring data accuracy, and improving digital workflows across disciplines.
This position bridges the office and the field—linking design intent with constructability. The ideal candidate has a strong understanding of industrial construction, is technically proficient with BIM tools, and is passionate about using technology to improve visualization, collaboration, and execution on the jobsite.
Key Responsibilities
Digital Coordination & Execution
- Support the digital delivery of large industrial and E&I projects from concept through closeout.
- Coordinate BIM workflows and model setup using Revit, AutoCAD, and Civil 3D.
- Perform clash detection and multidisciplinary coordination using Navisworks and Revizto.
- Manage model hosting, collaboration, and deliverables using the Autodesk Construction Cloud (ACC) platform.
- Conduct model quality checks, assist with digital turnover, and encode asset data for project closeout.
- Work with laser scans and point clouds to validate field conditions and produce accurate as-built models.
Process & Innovation
- Implement and maintain digital standards and workflows that align with The Newtron Group’s Project Controls systems.
- Identify and develop process improvements that enhance data integrity, model usability, and reporting accuracy.
- Expand the use of point cloud and scan data for layout, prefabrication, and progress tracking.
- Stay informed on emerging BIM/VDC technologies and contribute to continuous improvement initiatives.
Collaboration & Support
- Act as a liaison between engineering, project management, and field operations to ensure accurate coordination and model use.
- Provide technical support and training to project teams on BIM and coordination tools.
- Collaborate with vendors, design partners, and subcontractors to ensure model alignment and consistency.
Qualifications
- Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field.
- 3–5 years of experience in BIM coordination, VDC, or digital delivery within industrial or commercial construction.
- Proficiency in Autodesk Revit, Navisworks, AutoCAD, and Autodesk Construction Cloud (ACC).
- Familiarity with industrial electrical and instrumentation workflows.
- Strong communication, problem-solving, and organizational skills.
- Ability to manage multiple priorities in a collaborative, deadline-driven environment.
Preferred Qualifications
- Experience with laser scanning, point cloud processing, or asset data management.
- Proficiency in Civil 3D or Plant 3D for industrial applications.
- Professional certifications such as Autodesk Certified Professional, LEED, or PE license (a plus).
Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-06192
Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- SAP System Administration
- Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
- Perform system copies, refreshes, client administration, transport management, and daily monitoring.
- Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
- HANA Database Administration
- Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
- Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
- Upgrades, Migrations & S/4HANA Projects
- Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
- Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
- Cloud & Infrastructure Expertise
- Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
- Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
- Performance, Security & Compliance
- Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
- Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
- Support audits and system hardening initiatives.
- Disaster Recovery & High Availability
- Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
- Maintain 24/7 uptime SLAs critical to utility operations.
- Collaboration & Technical Leadership
- Provide expert-level guidance to Basis team members, developers, and functional consultants.
- Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
- Manage vendor coordination and escalation with SAP OSS.
Key Requirements and Technology Experience:
- Must Have Skills: SAP BASIS
- S4HANA
- Database Administrator
- 15–20 years in SAP Basis administration with deep hands-on experience.
- Strong expertise in:
- SAP ECC 6.0 (EHP upgrades)
- SAP S/4HANA (1809/1909/2020/2022/2023)
- HANA 1.0 & HANA 2.0
- SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
- SAP Router, Web Dispatcher, SLD, CTS/ChaRM
- SAP Cloud Connector,SAP Gateway
- Experience in SAP OpenText preferred
- Proficiency in Linux (SUSE/RHEL) and Windows environments.
- Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
- Prior experience in Utility Industry is highly preferred:
- Work Management ,Asset Management,
- Integration with GIS, Oracle systems, SCADA, and AMI platforms
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Ability to lead technical teams and drive mission-critical initiatives.
- Comfortable working in a 24/7 operations environment as needed.
- Bachelor’s degree in computer science, Engineering, or related field (preferred).
- SAP Technical Certifications in:
- SAP Basis
- S/4HANA Administration
- HANA Operations
- ITIL certification is an advantage.
- Implementation
- Enhancement
- Support
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Lead technology delivery for the Finance and Risk function and maintain a strategic roadmap, align product, engineering, and business teams around releases.
Work with cross-functional leaders on strategy and vision through building, shipping, and maintaining our digital products.
This area is beginning a significant multi-year transformation, and the leader will be responsible for driving and executing technology and data transformation within this function.
This role leads teams responsible for technology capabilities in Controller, Finance and Planning Analytics, Sourcing and Procurement, Enterprise Risk Management, Audit, and Antifraud areas.
This is a cross-functional role where the engineering and product teams directly report into them.
This role will work closely with business stakeholders and enterprise technology partners to understand critical data and analytical challenges and opportunities.
Establish Finance and Risk Data platform by applying in-depth knowledge of data domains, cloud data and application technologies, architectural patterns, frameworks, and tooling to meet Finance and Risk business area's data and analytics needs.
Adept at building strong relationships across Finance and Risk business organizations and enterprise technology partners.
The key responsibility of this role is to lead the Finance Transformation initiative.
This modernization will facilitate the replacement of several vendor applications, including PeopleSoft, the expense management system, and various reporting platforms.
The new platform will be crucial for the future capabilities of the Controller's Office, as well as for Financial Planning, Actuarial Services, Enterprise Risk Management, and Audit functions.
What You'll Do Vision: Sets the long-term 5-year technology vision for Finance and Risk technology and data capabilities including vendor implementation and integrations across business.
This includes product and engineering vision, roadmap to sequence and achieve incremental impactful business outcomes over time.
Leadership: Leads the Finance and Risk technology and its implementation to deliver Finance and Risk technology and data/analytics platform to enable applications, data, analytics, and reporting needs across FRF business.
Stakeholder Management: Collaborates with the business to understand business drivers, strategy, and critical business outcomes for the Finance and Risk business.
Establishes business-aligned goals and leads the team to meet the objectives.
Ability to channel challenging teams, interpersonal conflicts, and cross-departmental political initiatives into opportunities.
Technical leadership: Provides hands-on technical leadership to drive the execution of the future state technology and data vision to delivery.
Demonstrates ability to dive deep into Finance and Risk data technology solutions, data systems architecture, and Data Governance tooling.
Talent and Development: Leads the talent strategy and development of the team.
Responsible for hiring, coaching, mentoring the group, and developing cross functional engineering leaders.
Culture: Build a high-performing culture and embraces NM's behaviors in bringing the best out of people.
Leads with enterprise vision.
Drive: Drives high performing teams and can lead with expertise, energy and empathy.
Defines the Product: Identifies and validates problems and/or opportunities for multiple user groups/scenarios across the company.
Prioritization: Sets long term goals for both the product portfolio and team members.
Manages budgets for optimal business results Demonstrates a strong sense of ownership, urgency, and drive and instills these behaviors within the team.
Acts as an ambassador and representative for Northwestern Mutual's technology organization in community and technology events.
What You'll Bring to the Role Must have 15+ years of professional experience in Application development & programming across multiple languages, frameworks, Solution architecture, implementing large-scale distributed technology and data solutions (on-prem and cloud), and vendor implementations, customizations, integrations in financial services.
Business Acumen: Has a deep understanding of the Finance and Risk areas not limited to technology.
Must have experience in leading through multiple engineering teams and their respective leads.
Experience in ERP and EPM implementations and key industry platforms in this space (SAP, Oracle, Workday, Anaplan, PeopleSoft etc.) Must have 5+ years of combined experience leading engineering and product teams.
Must have 5+ years of experience managing managers.
Must have a product-focused mindset and start-up spirit to execute and deliver business outcomes—experience with earning trust and growing business relationships.
Must have experience creating data strategy and dealing with challenges during its rollout to achieve business outcomes.
Significant production experience working with DataMesh, DataLake, Data warehousing, and cloud data technologies (Snowflake, Databricks etc.) in the financial services.
Strong understanding and hands-on experience with various architecture concepts, application design, cloud data and application technologies, CI/CD, Containerization, deployment technologies, API development, Microservices architecture, and BI Tools.
Experience with PowerBI or reporting tooling strategy is a plus Experience providing direct constructive feedback and conducting periodic performance reviews for the team.
Ability to learn and teach others and employs an organic approach to upskill broader organization.
Can influence technology or business leaders on impactful issues and decisions.
Takes pride in bringing people together for a higher purpose despite ambiguity and organizational boundaries.
Strong communication skills at all levels (verbal and written).
Ability to successfully communicate to technical and non-technical audiences in varying forms and all levels of detail.
Bachelor's Degree or equivalent experience #LI-Hybrid Compensation Range: Pay Range
- Start: $171,500.00 Pay Range
- End: $318,500.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Product Marketing Director, Location: Milwaukee, WI
- 53205
Manage and optimize OpenShift deployments to support Artificial Intelligence (AI) and data-related solutions on Cloud Pak for Data.
Implement and maintain internal Watson OpenScale to monitor and interpret AI models performance in in support of customers' AI and machine learning objectives.
Leverage internal Cloud Pak along with Studio and components to manage data, perform analytics, and enhance AI capabilities.
Configure and use additional cartridges such as DataStage or Db2 to extend Cloud Pak for Data functionalities.
Develop and manage containerized applications and services with OpenShift on Cloud Paks to improve deployment efficiency, scalability, and application robustness.
Advise customers on applying AI Operations practices to ensure reliable and efficient AI system operations.
Optimize generative AI models and algorithms for better performance, accuracy, and confidence or ROUGE score optimization.
Design, develop, and implement AI solutions tailored to customer needs.
Engage with client executives to understand their requirements and provide suitable AI and data solutions and strategies.
Create and present tailored solutions that address client needs using the mentioned technologies.
Continuously monitor AI model performance and make necessary adjustments while ensuring compliance with security standards, particularly in the financial services sector.
Utilize: Python, Machine Learning, Pandas, NumPy, Scikit-learn, SQL.
Required: Bachelor's degree or equivalent in Computer Science, Data Science, Engineering, Information Systems, Mathematics or related (employer will accept Associates degree plus two (2) years of IT experience in lieu of a Bachelor's degree) and two (2) years of experience as an Analyst, Technical Specialist or related.
Two (2) years of experience must include utilizing Python, Machine Learning, Pandas, NumPy, Scikit-learn, SQL.
$199998
- $225000 per year.
Please send resumes to
Applicants must reference H270 in the subject line.
JobiqoTJN.
Keywords: Client Services Manager, Location: Armonk, NY
- 10504
Date Posted:
2026-03-09Country:
United States of AmericaLocation:
US-TX-RICHARDSON-C27 ~ 1727 Cityline Dr ~ CITYLINE C27Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
TS/SCI without PolygraphSecurity Clearance Status:
Active and existing security clearance required after day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
"We have an exciting opportunity for a Principal Platform Product Owner to support one of our premier programs. In this role, you will collaborate with a cross-disciplinary team of platform engineers and systems administrators, driving innovation in ground systems solutions.".
In this critical role, you will lead the implementation and advancement of DevOps practices, ensuring the seamless integration of cutting-edge tools, cloud technologies, and processes within our program. You will collaborate with a cross-disciplinary team to drive innovation and efficiency in our development, security, and operations functions.
Note This position will be filled onsite at an RTX Facility in Richardson TX.
What You Will Do
- Serve as Product Owner for the team, owning the backlog, prioritizing work, and ensuring alignment with program objectives and delivery commitments
- Work with the Scrum Master to plan and execute Agile meetings, including sprint planning and Program Increment (PI) execution, to deliver high-quality, cloud-enabled capabilities on schedule
- Coordinate delivery and selloff of completed work to customers, ensuring technical acceptance and stakeholder satisfaction
- Develop and maintain a technical roadmap that keeps the platform aligned with modern DevOps practices, cloud-native architecture, and relevant COTS solutions
- Evaluate emerging technologies, cloud services, and industry trends to continuously improve platform capabilities, security posture, and team effectiveness
Qualifications You Must Have
- Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Computer Science, Computer Engineering, Information Technology or Physics and a minimum 8 years of related work experience
- Experience with the installation, configuration, and maintenance of RedHat Linux operating systems
- Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, and/or Chef
- Experience with CI/CD concepts and toolchains (e.g., Jira, Confluence, Jenkins, GitLab, Artifactory, Helm) from a user and integrator perspective
- Ability to obtain DOD TS/SCI security clearance is required after day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Qualifications We Prefer
- Strong working knowledge in infrastructure of servers, networking, storage, and virtualization technologies in enterprise or mission environments
- Effective communication, with the ability to convey complex technical concepts to engineers, customers, and senior leadership
- Advanced experience troubleshooting performance, reliability, and availability issues across Linux-based platforms and infrastructure services
- Working knowledge of scripting languages such as Python and/or Bash used for automation and operational workflows
- Experience designing and delivering solutions within a DevOps framework, including security integration throughout the software lifecycle
- Strong AWS experience, including architecture, deployment, and security of services such as EC2, EKS, S3, CloudWatch, IAM, and VPC, with an emphasis on scalability and cost optimization
- Container and platform engineering experience using Kubernetes and container runtimes such as Docker or Podman
- Working knowledge of integrating CI/CD pipelines and toolchains to support application teams
- Experience integrating and supporting COTS and FOSS products in secure or regulated environments
- DoD 8570 IAT Level II compliance (e.g., Security+ CE or equivalent)
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
Learn More & Apply Now!
- Please consider the following role type definition as you apply for this role
- Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products
This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: : Richardson, TX
- We Are RTX
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Who We Are
At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role
As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.
In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.
Personal Characteristics
We are seeking a senior legal professional who demonstrates the following attributes:
- Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
- Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
- Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
- Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
- Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
- Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.
Responsibilities
- Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
- Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
- Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
- Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
- Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
- Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
- Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
- Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
- Other Legal Matters: Support additional legal projects and responsibilities as needed.
Requirements
Technical Expertise
- Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
- SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
- Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
- Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
- In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.
Preferred Experience
- Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
- Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
- AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.
Core Skills
- Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
- Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
- Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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