Clientele Meaning Jobs in Usa

Position Summary: As the Luxury Clientele Specialist of MOSS Designer Consignment, you possess strong selling skills and set high standards for yourself. Working closely with your Store Manager, you are responsible for helping drive profitable business - focusing on creating genuine connections with clients to build loyalty. You are accountable for creating and maintaining a positive and highly productive work environment. You are an exceptional stylist with a natural talent and ability to build wardrobes for clients. You thrive on achieving your personal sales goals, and make it your mission to be successful in your role.

Duties and Responsibilities:

• Deliver and uphold a superior standard for overall MOSS customer experience, demonstrating professionalism at all times.
• Meet and/or exceed monthly store and personal sales goals, proactive sales benchmarks, and any additional targets set forth by the Store Manager.
• Build and cultivate strong relationships with MOSS clientele by genuinely greeting and engaging every client, offering guidance in navigating the store layout and locating specific items, providing personalized styling assistance, and anticipating client needs, ensuring a seamless shopping experience.
• Develop and nurture a client book by consistently fostering strong client relationships through authentic engagement.
• Continuously communicate with clients through various channels, such as phone calls, emails, social media, text, or in-person, to keep them informed about new arrivals, newly marked down merchandise, and store events/sales/initiatives.
• Maintain regular communication with top clients via email or text, with handwritten thank-you notes sent to top clients monthly.
• Attend monthly staff meetings to discuss sales performance, inventory status, and client requests.
• Collaborate with other staff members on creative ideas, client outreach initiatives, and social media efforts.
• Perform various social media tasks such as adding new arrivals to the Instagram stories daily
• Provide feedback and insights to management regarding client preferences, product demand, and market trends to inform purchasing and merchandising decisions.
• Stay up-to-date on current runway and designer trends and continuously pursue self-education regarding brands, designers, price points, and fashion history to enhance the selling experience.
• Contribute to the overall success of the store by maintaining a positive attitude, fostering a culture of excellence in customer service, and representing the brand professionally at all times.
• Perform opening and closing duties for assigned shifts, including but not limited to sweeping, mopping, cleaning mirrors and windows, deep straightening racks, and taking out the trash.
• Assist in inventory management tasks, including steaming and tagging new merchandise, conducting merchandise counts, and merchandising product displays to ensure a visually appealing and well-maintained store environment.
• Adhere to all company policies and procedures related to cash handling, returns, exchanges, and store security measures.
• Adhere to all store policies outlined in the MOSS Employee Handbook.
• Maintain a neat and organized work area, including personal workspace and storage areas, to facilitate efficient workflow and ensure compliance with safety regulations.
• Other duties as assigned or required by the business.

Qualifications

• Minimum of 2 years of experience in luxury retail sales and clienteling, preferably in high-end environments such as Neiman Marcus, Nordstrom, or upscale boutiques
• Proven ability to build, maintain, and grow a loyal client base through exceptional service and proactive outreach
• Strong understanding of luxury and contemporary designer brands, current fashion trends, and resale market value
• Demonstrated success in meeting or exceeding personal sales goals in a fast-paced retail environment
• Exceptional interpersonal and communication skills with the ability to engage and build trust with a sophisticated clientele
• Professional, polished, and fashion-forward presentation aligned with the MOSS brand
• Highly organized and detail-oriented with strong follow-through and time management skills
• Positive, team-oriented mindset with the ability to maintain professionalism under pressure
• Honest, dependable, and accountable with a strong work ethic
• Flexible schedule with availability to work weekends and adapt to business needs
• Existing luxury client list is a plus

Physical Requirements

• Ability to stand and walk for extended periods of time on the sales floor
• Ability to lift and move merchandise up to 40 pounds
• Ability to bend, stoop, kneel, and reach overhead to access merchandise and stock
• Ability to climb a step stool or small ladder to retrieve and display inventory
• Ability to push and pull rolling racks and move inventory between sales floor and back-of-house
• Ability to carry garment bags, handbags, and boxed merchandise
• Ability to use a computer, POS system, iPad, and handheld devices for extended periods
• Manual dexterity to tag merchandise, steam garments, and package online orders
• Ability to visually inspect merchandise for authenticity, condition, and quality standards
• Ability to work in a fast-paced environment with frequent movement throughout the shift

Benefits and Perks

• Competitive salary based on experience
• Commission on proactive sales
• Bonus incentives
• 401k
• Paid Time Off
• Paid company holidays
• 50% employer-paid health insurance
• Generous employee discounts and incentives

If you are passionate about fashion, sales, leadership, and creating memorable shopping experiences in the secondhand retail space, we invite you to apply for the Luxury Store Manager position. All applicants are required to submit a resume and a cover letter to be considered.

MOSS Designer Consignment is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees and applicants are treated fairly and with respect. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other legally protected status. We encourage individuals from all backgrounds to apply and join our team.

Job Type: Full-time

Pay: Salary

Expected hours: 40 per week

*** Sign on Bonus ***

About Means Engineering, Inc.

Means Engineering, Inc., headquartered in Carlsbad, CA, delivers innovative solutions across the medical, industrial, semiconductor, and military sectors.  We combine deep expertise in product development with a relentless commitment to design, function, and quality.

Our team is guided by our core values — Passion, Integrity, Innovation, Quality, and Ethics — ensuring every project meets the highest standards. Join us and be part of a company that values craftsmanship, collaboration, and excellence.

Key Responsibilities:

• Perform advanced-level setup and operation of milling, turning, and grinding machines.
• Troubleshoot and resolve machining issues quickly and effectively.
• Read and interpret blueprints, technical drawings, and job specifications.
• Execute high-precision benchwork and layout activities.
• Edit CNC setup sheets; suggest and implement programming or process improvements.
• Inspect parts to ensure conformance to quality standards and specifications.
• Accurately document work in the ERP system, including job status, time tracking, and nonconformance reports.
• Collaborate with Process Engineering on new product introduction (NPI) and continuous improvement projects.
• Maintain a clean, organized, and safe work environment; follow all company policies and safety

Qualifications:

• Minimum of 7 years of related machining experience.
• Strong English communication skills – able to understand verbal and written instructions, collaborate with team members, and actively participate in meetings and training.
• Math proficiency in algebra, geometry, and trigonometry.
• Exceptional measurement skills with the ability to work within tight tolerances.
• Expertise in reading and interpreting technical drawings, specifications, and quality standards.
• Ability to document quality control requirements clearly and accurately.
• Solid understanding of tooling, equipment safety, and machining best practices.
• A proactive mindset for addressing non-conforming operations and producing accurate, high-quality parts within deadlines.
• Ability to work both independently and collaboratively, with experience mentoring junior team members

• 
  Curriculum Vitae - Your most recently updated C.V.
  
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  Cover Letter (Optional)
  
• 
  Statement of Research - Statement of Research and Extension
  Please submit a 2-page Statement of Research and Extension Interests including how your current and/or past research and extension experience could contribute to, or be applicable to, the needs of the local community. Provide examples of potential goals and outcomes from your research and extension activities.
  
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• 3-5 required (contact information only)

PART-TIME LUXURY RETAIL STYLIST

Job Description

We are seeking a dynamic, team-focused, and sales-driven Stylist to join our luxury pet boutique in the heart of Beverly Hills. You will play a key role in creating a lavish and welcoming shopping experience for our discerning clients and their canine companions. This is an opportunity to be part of a distinctive destination known for exceptional service, beautifully curated apparel and accessories, and a culture of professionalism and warmth. As a Stylist, you will focus on providing personalized client service, achieving sales goals, and ensuring that every detail reflects our commitment to luxury retail excellence. You will assist clients in selecting apparel and accessories, deliver an elevated styling experience for pets, and help maintain the boutique’s visual presentation to the highest standards. The ideal candidate will have experience in luxury retail, a passion for fashion and clienteling, and a natural ability to connect with both clients and their pets. You thrive in a team environment, embody professionalism, and bring enthusiasm to every interaction.

Our mission is to provide an extraordinary shopping experience to pets and their humans, treating every interaction as a luxury moment worthy of the most discerning clientele. (We do not offer grooming, boarding, or food services, as we are an apparel and accessory dog boutique.)

DUTIES AND RESPONSIBILITIES

1. Brand Representation

• Support and sustain a high-energy workplace culture that is enthusiastic, inclusive and positive, fostering engagement, accountability, and a sense of fun, while maintaining a customer-first mindset focused on delivering exceptional service and strong results.
• Model professionalism, integrity, and respectful communication in every interaction to help uphold our five-star service standard.
• Represent the brand with care and attention to detail, ensuring interactions and visuals align with our elevated identity as a premier lifestyle brand.

2. Sales, Customer Service & Clienteling

• Engage in upselling and cross-selling techniques to meet and exceed individual sales goals.
• Support the team in achieving overall store sales goals through collaboration and exceptional client service.
• Deliver outstanding and personalized customer service to walk-in customers, telephone inquiries, email inquiries, and VIP clientele.
• Greet customers warmly and professionally, ensuring they receive attentive support that reflects the brand’s standards.
• Handle all client inquiries, purchases, and returns with professionalism, accuracy, and care.
• Follow all clienteling policies to ensure fairness and consistency in managing customer relationships.
• Maintain accurate CRM entries and log sales activities daily.
• Build rapport with returning customers and help maintain long-term relationships through friendly, thoughtful service.

3. Product Knowledge and Presentation

• Ability to learn and confidently articulate knowledge of vendors, designers, and suppliers.
• Stay up to date on new arrivals, discontinued items, and backorders, and ensure the team is briefed weekly.
• Be efficient and productive in handling all merchandise including shipment receipt and processing, and replenishment systems while maintaining a clean stockroom/back office/loft.
• Support execution of visual merchandising standards under direction from the COO and Store Manager, as needed.
• Help uphold the weekly merchandising checklist with guidance from leadership.
• Stay aware of scheduled visual updates and launches so you can help support transitions.
• Help ensure that all floor merchandise is: Properly tagged and priced; Clean, steamed, and presentable; Available in core sizes and colors; Neatly folded or hung.
• Assist in cycle counts and spot checks as directed to help prevent inventory issues.
• Support team accountability by modeling and reminding associates to: Restock promptly; Rotate products for freshness; Remove any damaged or unsellable items from the floor.

4. Operations & Compliance

• Maintain consistent communication with the Store Manager & Management Team to ensure operations run smoothly and all needs are escalated or addressed in a timely manner.
• Ensure compliance with all company policies, health and safety regulations, and legal requirements.
• Follow all company procedures, including POS transactions, packaging standards, and loss-prevention practices.
• Assist with stock handling, shipment processing, and restocking tasks as directed.
• Maintain awareness of company policies regarding client data privacy and in-store pet safety.
• Assist Management Team in ensuring all health and sanitation standards are met (especially in areas where pets may interact with products).
• Maintain that the store atmosphere consistently reflects a premium, welcoming experience.
• Maintain daily floor walk routines to proactively address any presentation or maintenance issues.
• With Management Team, ensure the cleanliness, maintenance, and safety of all areas.
• Ensure high-value or limited-edition items are logged and secured immediately upon receipt. Oversee proper tagging, labeling, and secure storage of high-value merchandise.
• Process incoming returns or exchanges accurately and according to policy.
• Communicate with clients about return status and any adjustments or credits issued.
• Verify that supply deliveries match order quantities and quality standards.
• Organize supplies in designated storage areas for easy access and replenishment.
• Assist Management Team in overseeing all e-commerce and phone orders requiring shipping to clients.

Qualifications:

• Minimum of 1-2 years of retail experience, preferably in a luxury, fashion, or boutique setting.
• Must be extremely self-motivated, collaborative, receptive to feedback, detail-oriented, and exceptional at communicating.
• Must be confident, self-aware, and self-assured as a team player
• Passion for selling, clientelling, and maintaining critical customer relationships.
• Ability to measure and analyze key performance indicators (KPIs).
• Keen understanding of store operations.
• Extremely strategic with the ability to multitask and prioritize, brainstorm alternative solutions, and troubleshoot basic issues.
• Strong computer skills, including Microsoft Office, Google Workspace, and Shopify.
• High school diploma/GED or equivalent, Bachelor's degree or equivalent preferred.
• Reliable transportation.
• Ability to lift up to 55 pounds and willingness to climb on a ladder.
• Ability to stand on feet for extended periods of time during shift hours.
• Prompt, responsible, and professional.
• Animal lover.
• Must be able to work both weekdays, weekends, and certain holidays (willing to work flexible hours).

—Shift Hours will range from: Sunday–Saturday 8:00am-8:30pm, with occasional changes due to team meetings, merchandising, cleaning, events, and holiday hours

—Base pay between $19-$22.50/hour

—Job Type: Part-Time (15-30 hours/week)

Society Hounds is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Responsibilities include:

General

• Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
• Partner with manger to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...)
• In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an “always-on” approach to their experience with Versace
• With direction from retail leadership and manager, generate and propose action plans per boutique
• Coordinate development initiatives across retail & digital channels and touch points
• Articulate best practices sharing in these regions
• Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)

Technical Responsibilities

• Coordinate monthly Clienteling App training schedules for retail teams
• Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
• Support retail network with business critical requests and supplying client lists
• Oversee all administrative Clienteling app requests
• Compile data quality reports and distribute amongst the retail network

Experience & Key Competencies:

• Bachelor’s degree required
• 5+ years of work experience in CRM/Clienteling
• Experience within the luxury and/or fashion environment preferred
• Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
• A passionate, energetic team-oriented individual with strong analytical, interpersonal, creative and leadership skills
• Strong oral and written communication and presentation skills

Versace Perks:

• Generous PTO & Holiday Schedule
• Summer Fridays
• Exclusive Employee Sales
• 401k Match
• Paid Parental Leave
• Commuter Benefits

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Grove team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $22.00 - $26.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Short Hills team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $21.00 - $26.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Palm Beach Gardens team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $20.00 - $24.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Cabazon team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $21.00 - $25.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Palo Alto team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $24.00 - $30.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Beverly Hills team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up-to-date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $23.00 - $28.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Las Vegas Outlet team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $21.00 - $24.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Atlanta Lenox Square Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Language skills (Spanish) are a plus
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $115,000-$140,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Plano team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $21.00 - $24.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Columbus Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Ability to speak multiple languages
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $100,000-$125,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Tampa team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $20.00 - $24.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Hackensack team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $20.00 - $25.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Austin team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $20.00 - $24.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Edina team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $20.00 - $25.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.

The David Yurman Tysons Store Manager will be accountable for the following key deliverables:

Responsibilities

Achieve and/or Exceed Sales Plan

• Create and execute strategic initiatives to deliver the planned annual sales goals
• Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
• Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.

Clientele/Service Management

• Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
• Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
• Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
• Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
• Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
• Operations
• Deliver controllable expenses on and/or under expense budgets
• Ensure all company policies and procedures are communicated appropriately and followed by all store associates
• Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
• Maintain proper care standards for the product to ensure quality saleable condition
• Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
• Embrace technology to enhance customer experience and create expectation with associates to utilize
• Ensure all security procedures are communicated appropriately and followed by all store associates

Talent Training and Development

• Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
• Develop and motivate staff through clear communication, goal setting and regular
• coaching opportunities
• Lead succession planning by training and developing store management team
• Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
• Identify training needs and develop growth potential of each staff member

Qualifications

• Searching for an entrepreneurial minded business operator
• Positive leader with strong sales background
• Language skills (Spanish) are a plus
• Well networked into the High Net Worth individual, and the local philanthropy scene
• Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
• Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
• Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to manage high volume and inventory with an emphasis on driving results
• Strong community relations
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

Estimated Salary Range: $110,000-$140,000

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.