Centercal Properties Website Jobs in Usa

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On Site Property Manager

Salary not disclosed

Rush City, Minnesota 4 days ago

Job Description

Job Description

Invest Property Management is looking for someone amazing to live and work at Rush City Country Apartments!
Invest Property Management is based out of Saint Paul with properties throughout the metro, Menomonie, Rush City, and Wausau. We are a small team dedicated to property investment and customer experience.
If you have experience in Property Management, amazing! If you don't, we will train if you have what it takes and are up for a challenge.
tldr: You will be showing units, turning units, painting and performing light maintenance . You will be working within our software system to follow the processes and procedures we set out. Communication is key!
Summary:
On-site management 70 Apartments.
Expectations:
Self-directed and self-motivated. Prioritizes and sets deadlines. Assists others in prioritizing, setting deadlines, problem solving, etc. Requires a high level of initiative and a big picture focus.
Essential Duties and Responsibilities include the following.
Other duties and projects may be assigned.
Property Operations

* Personally inspect the property daily including the common areas such as parking lots, laundry, and grounds.
* Ensure that the property has sharp curb appeal and that all model and vacant units are market ready within the guidelines established by the head office.
* Process maintenance service requests for residents. Ability to perform light maintenance and turns is required.
* Prepare detailed and accurate property reports and submit all required reports, invoices, deposits, market surveys, etc., to corporate office by the expected deadline.

Leasing/Sales/Marketing Show and lease the properties.

* Answer phone calls; greet prospective residents, show apartments.
* Prepare market surveys of competitive properties in the area.
* Implement marketing and sales techniques that will achieve high occupancy and a favorable resident profile.
* Ensure all property signage and leasing materials are utilized effectively (may include brochures, balloons, banners, guest cards, newsletters, etc.).

Resident Relations Actively participate in maintaining good resident relations in the community. Ensure courteous and timely response to all resident requests and questions.

* Resolve complaints from residents.
* Take work orders from residents, assign to appropriate personnel or vendor and enter into management software.
* Serve as a direct contact for residents and vendors, and maintain good relationships with others in the industry.

Other Requirements:Some evenings, weekends, and holidays may be required.Equipment Issued:Expected to carry a company provided mobile phone.Company provided laptop and office.Competencies
To perform this job successfully, an individual should demonstrate the following competencies:
Technical Skills

* Analytical - Synthesizes complex or diverse information, can organize and process diverse financial and accounting information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures.
* Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.

Communications Oral Communication - Speaks clearly and persuasively in positive or negative situations, gives full attention to what others are saying without interrupting, take time to understand what is being said, and effectively expresses ideas and opinions.

* Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet different audiences, presents numerical data effectively, able to read and interpret written information.
* Customer Service Orientation - When dealing with internal or external customers - Manages difficult or emotional situations, responds promptly to customer needs or requests, solicits customer feedback to improve service, follow through on requests for service and assistance, and meets commitments.
* Teamwork & Collaboration - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone's efforts to succeed, includes when appropriate and works effectively with all other departments to accomplish company goals.

Organizational Support Respect & Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, embraces differences and utilizes those differences to the company's benefit, builds a diverse workforce. Ethics & Integrity - Treats people with respect, keeps commitments, inspires the trust of others, works with honesty, integrity and ethically, upholds organizational values, maintains confidentiality.

* Professionalism - Approaches others in a tactful manner, reacts well under pressure, Treats others with respect and consideration regardless of their status or position, keeps emotions under control, focuses on resolving conflict not blaming, maintains confidentiality, accepts responsibility for own actions, follows through on commitments. Represents a professional image of IRET in conduct and adherence to dress code requirements.
* Project Management - Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, manages project team activities and effectively manages multiple projects simultaneously.
* Organizational Support - Completes tasks correctly and on time, supports organization's goals and values, demonstrates accuracy and thoroughness, looks for ways to improve and promote quality outcomes.Personal Responsibility Responsibility

- Know and adhere to all federal, state, and/or local laws as well as company policies and procedures contained in the manuals, handbooks and training provided by IRET or as otherwise communicated (verbally or in writing) to employees. Resourcefulness - Understands how to get results, where to find answers to problems, consults a variety of resources in order to accomplish results, able to multi-task.

* Motivation & Enthusiasm - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, positively contribute to overall work environment.
* Adaptability - Adapts to changes in the work environment. Manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.
* Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, asks for and offers help when needed.
* Dependability - Responds to management direction, takes responsibility for own actions, commits to long hours of work when necessary to reach goals, completes tasks on time or notifies appropriate person with an alternate plan.
* Judgment - Exercises discretion and independent judgment, correctly interprets and follows company policies, informs appropriate people of decisions, makes timely decisions, takes independent action and calculated risks, looks for and takes advantage of opportunities.
* Self-Directedness - Ability to work independently, to discern what needs to be accomplished and take initiative to make it happen, able to self-direct activities in order to produce highest results.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Driving Requirements - require a Valid Driver's License. Physical Demands - While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with arms and hands. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

* Work Environment - While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.Knowledge/Skills/Abilities
* Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
* Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Computer Skills- To perform the job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. Understanding and ability to use Microsoft Office and web-based software in a professional manner is required.Employment offers are contingent upon successful completion of a background check.

Company Description
Investment isn't just about the property. We believe an investment in property is also an investment in people. You will see that in how we treat you, the residents, and ourselves.

Do we know how to manage investment properties? Of course we do! We have years of experience that started with three brothers that grew a small portfolio of troubled duplexes into hundreds of units of apartment buildings and commercial offices.

What we learned along the way is that it isn't just about cap rates and expense ratios; it is about people. Residents spend up to 50% of their income on where they live and Owners count on that income for the investment to have success.

At Invest Property Management we take both sides seriously. It is only by making sure everyone has the same goals, the same rules, and the same desired outcome that a true investment will function.

Company Description

Investment isn't just about the property. We believe an investment in property is also an investment in people. You will see that in how we treat you, the residents, and ourselves.\r
\r
Do we know how to manage investment properties? Of course we do! We have years of experience that started with three brothers that grew a small portfolio of troubled duplexes into hundreds of units of apartment buildings and commercial offices.\r
\r
What we learned along the way is that it isn't just about cap rates and expense ratios; it is about people. Residents spend up to 50% of their income on where they live and Owners count on that income for the investment to have success.\r
\r
At Invest Property Management we take both sides seriously. It is only by making sure everyone has the same goals, the same rules, and the same desired outcome that a true investment will function.

Not Specified

Assistant Property Manager - Link Apartments® Broad Ave (Memphis)

🏢 Grubb Properties

Salary not disclosed

Memphis, Tennessee 3 days ago

Join Our Team as a Multifamily Assistant Property Manager
Location: Link Apartments® Broad Ave - Memphis, TN
Company: Grubb Properties

Are you a customer-focused and detail-driven professional looking to take the next step in your property management career? Grubb Properties is seeking a Multifamily Assistant Property Manager to support the daily operations of our dynamic residential community and help us deliver an exceptional living experience to our residents.

About Us:
Grubb Properties is a vertically integrated, full-service real estate investment firm with a focus on creating strong communities and providing best-in-class property management services. We take pride in fostering inclusive environments where employees and residents feel welcome, supported, and valued.

What You'll Do:
As a Multifamily Assistant Property Manager, you’ll be a vital part of the on-site leadership team, responsible for ensuring smooth operations and resident satisfaction. Your responsibilities will include:

- Resident Relations: Build strong connections with residents by addressing questions, concerns, and service requests professionally and promptly.
- Leasing Support: Assist with showing units, screening applicants, preparing leases, and ensuring accurate move-in/move-out processes.
- Property Inspections: Conduct regular inspections of units and common areas to ensure high standards and readiness.
- Maintenance Coordination: Collaborate with the service team to complete maintenance requests and schedule necessary repairs.
- Financial Duties: Process rent payments, prepare bank deposits, and assist in managing delinquent accounts.
- Administrative Tasks: Support the office with filing, documentation, and general communication by phone and email.
- Marketing and Outreach: Help implement property marketing initiatives, including digital and local campaigns.
- Compliance & Policy Adherence: Ensure compliance with all applicable regulations and company standards.
- Team Collaboration: Work closely with the Property Manager to meet occupancy, revenue, and resident satisfaction goals.

What We're Looking For:

- High school diploma or equivalent required; college degree preferred
- 3+ years of multifamily property management experience (Leasing Consultant and APM background ideal)
- Experience in Class A or Lease-Up properties preferred
- Proficiency with Yardi, Blue Moon, YieldStar, or other property management platforms
- Excellent interpersonal and customer service skills
- Strong organizational, time management, and record-keeping abilities
- Knowledge of leasing, fair housing laws, and basic accounting
- Positive attitude, professional demeanor, and a proactive mindset

Physical Requirements:

- Ability to work both in an office and on-site at residential properties
- Frequently walk properties and climb stairs
- Valid driver’s license and reliable transportation required
- Ability to operate a golf cart
- Moderate supervision expected with the ability to manage responsibilities independently

Why Grubb Properties?
At Grubb Properties, we recognize that our people are our greatest asset. When you join us, you’ll benefit from:

- A supportive, mission-driven culture that values community, integrity, and continuous improvement
- Clear opportunities for career growth and development
- A collaborative, inclusive work environment where your voice is heard
- A stable, innovative company with over 60 years of success in real estate

At Grubb Properties we value diversity and are an equal opportunity employer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Top of Form
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MANAGEMENT HAS THE RIGHT TO REVISE THIS JOB DESCRIPTION AT ANY TIME. THE JOB DESCRIPTION IS NOT A CONTRACT FOR EMPLOYMENT, AND EITHER YOU OR THE EMPLOYER MAY TERMINATE EMPLOYMENT AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE

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Property Manager

🏢 HomeServices Property Management

Salary not disclosed

Fairfax, VA 3 days ago

The property manager builds and maintains a well-balanced portfolio of properties.

Job Duties and Responsibilities (Essential Job Functions)

Cultivates partnerships with local real estate sales offices by marketing property management services to agents and managers.
Onboards new accounts, including providing recommendations to owners in terms of marketability, improvements, and pricing.
Markets rental properties through the Multiple Listing Service and advises owners of progress of showings, feedback and applicants.
Processes applicants for tenancy after obtaining screening with owner consultation.
Conduct, coordinate and review property surveys/inspections for lease compliance, maintenance oversight and recommendation for lease renewal.
Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices are sent. Recommends initiation of legal actions in a timely manner as needed.
Coordinates and negotiates lease renewals, including recommended rent increases
Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
Maintains property files in AppFolio and keeps operations team and Customer Experience team updated on status of properties.
Communicates with owners regarding vacancies, leasing activity, applications, new tenants, lease renewals and property legal matters such as HOA, condo or formal complaints in.
Stays informed on maintenance, inspections, and other items that involve the property.

Performance Expectations

Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all

Qualifications

Education:

College degree preferred or equivalent combination of training and experience

Experience:

Experience in real estate, preferably in residential property management and/or management related field

Knowledge and Skills:

Excellent verbal and written communications skills
Ability to work independently
Ability to maintain a flexible schedule to include both in-office and field hours
Knowledge of accounting/bookkeeping fundamentals helpful
Knowledge of property maintenance and improvements
Knowledge of property rental values
Ability to work effectively with team members and contractors
Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle
Daily travel in personal vehicle

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

Must be licensed to practice real estate in the jurisdictions where properties are located.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Not Specified

T

Vice President, Commercial Property Management

🏢 Tarantino Properties, Inc.

Salary not disclosed

Houston, TX 2 days ago

Tarantino Properties is looking to add a Vice President, Commercial Property Management to join our growing company in Houston, Texas.

Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States.

At Tarantino Properties, we have the people, the tools, the experience, and the expertise to accommodate a wide variety of real estate investment and management requirements. We specialize in commercial office leasing, apartment management, senior living management, retail space, flex, industrial and warehouse properties. We work with our clients to develop the business plans and make the key decisions that will help them ultimately reach their goals, because we only succeed when our clients do.

Tarantino Properties, Inc. has been recognized by the Institute of Real Estate Management (IREM®) as an ACCREDITED MANAGEMENT ORGANIZATION® (AMO®). As one of the elite group of nearly 540 firms that meet the stringent qualifications for accreditation, Tarantino Properties, Inc. has been nationally recognized by IREM as an outstanding real estate management organization for its commitment to integrity and professionalism in the real estate industry.

We pride ourselves on the long-term relationships we have developed with our clients as well as the stability of our staff. Over the years we, our people have gained detailed knowledge of the properties they oversee. This knowledge enables us to increase our effectiveness and deliver a high level of personalized service and responsiveness-yielding outstanding results for our owners and their properties.

Responsibilities

• Identifying new opportunities, building relationships, and driving portfolio growth

• Strategic planning, operational oversight, and financial management.

• Developing and implementing comprehensive strategies to enhance property value, including tenant satisfaction initiatives, cost-effective maintenance programs, and capital improvement projects.

• Overseeing daily operations of commercial properties to ensure efficient management and maintenance.

• Maximizing occupancy rates and rental income through property management strategies, policies, and procedures.

• Managing vendors and developing key performance indicators to ensure all properties are maintained in top condition.

• Employing contractors to repair and maintain the building, plumbing, electrical, HVAC, and operating equipment.

• Leasing vacant commercial space, preparing leases and abstracts, billing monthly rents, and inputting data into LoopNet.

• Performing a variety of maintenance and construction duties involving HVAC systems, plumbing, electrical, and structural building maintenance.

• Preparing financial reports, operations and capital budgets, quarterly re-forecasts, and reconciliations.

• Implementing a preventive and operational maintenance program geared to the specific needs of properties within the assigned portfolio.

• Preparing annual operating and capital budgets and year-end reconciliations, ensuring operational compliance with industry and corporate standards.

• Overseeing and maintaining all new lease and lease renewal practices.

• Collecting all accounts receivables.

• Fielding, tracking, and following up on building maintenance issues.

• Performing quarterly property inspections and making detailed quarterly reports.

• Setting up new lease files and administering move-in and move-out procedures, inspections, and reports.

• Tracking Certificates of Insurance for tenants and vendors.

• Establishing, adjusting, and maintaining lease activity on Project Summary Reports and Rent Roll Reports.

• Preparing and submitting annual operating expenses reports.

• Abstracting leases, amendments, and certificate of insurance forms.

• Supervising on-site management employees to ensure optimum performance.

Requirements

• Bachelor's degree in business administration, real estate, or a related field

• Texas Real Estate Sales Agent License Required

• 4+ years of experience in commercial property management

• Certifications such as Certified Property Manager (CPM) designation and Real Estate Management (IREM) certification are a plus.

• Proficient in Yardi

• Strong leadership, communication, and negotiation skills

• Financial management, strategic planning, and problem-solving skills

• A solid understanding of property management principles, real estate laws, and market trends is essential

Why People Love Working Here:

People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family.

Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members.

Our Perks & Benefits:

Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

COMPETITIVE PAY
MEDICAL AND RX
PAID TIME OFF
RETIREMENT AND 401K
SHORT-TERM DISABILITY
LONG-TERM DISABILITY
VOLUNTARY LIFE
VISION
DENTAL
AFLAC
EMPLOYEE APARTMENT DISCOUNT

Not Specified

G

Commercial Property Manager

🏢 Glazer Properties

Salary not disclosed

Rochester, NY 2 days ago

About Glazer Properties

Glazer Properties is a national real estate firm operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate industry for over 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in Manchester United Football Club, one of the most recognizable sports organizations in the world.

As a leader in commercial real estate ownership, acquisition, management, and leasing, we offer unique opportunities to work at the highest level of the industry. We believe in hiring people — not job titles — and strive to maintain a culture that supports both professional development and personal enjoyment.

If you’re eager to join a collaborative, nimble team with national reach, Glazer Properties is the place for you.

About the Role

We’re seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operational management of a portfolio of commercial real estate assets. This role works closely with tenants, senior management, and internal teams to ensure properties are operating efficiently and to the highest standards.

What You’ll Do

Oversee Operations: Manage the day-to-day function of a portfolio of commercial real estate properties, including compliance of tenants and vendors
Select Vendors: As needed, source and select vendors – negotiating agreements related to their services
Monitor Execution: Oversee vendor performance and ensure compliance with service agreements
Improve Efficiency: Identify and analyze opportunities to improve the effectiveness of our operational products or arrangements
Develop Budgets: Participate in the development of annual operating budgets for a given portfolio of properties
Collaborate Internally: Maintain frequent in-person interaction with senior management and multiple internal departments
Prepare Reports: Complete department-specific reports as required
Visit Sites: Travel periodically to the markets where properties are located for thorough property inspections and to oversee onsite projects as needed
Support Leadership: Assist with special projects as requested by ownership or senior management

What We Look For

Bachelor’s degree required
Prior experience in commercial property management or a related real estate role preferred
Strategic, big-picture thinker who remains highly detail-oriented in execution
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Self-motivated and able to work independently
Ability to manage multiple tasks and deadlines simultaneously
Willingness to take on additional responsibilities as needed

Compensation: $65,000-$80,000

Excellent Medical and Dental Coverage Options
Health Savings account
401(k) retirement plan
Paid vacation and sick days
Paid holidays

Not Specified

H

Assistant Property Manager

🏢 Holladay Properties

Salary not disclosed

Glen Ellyn, IL 2 days ago

Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Assistant Property Manager supports this mission by working closely with the Property Manager and Portfolio Manager in the day-to-day office duties and management of the residential real estate properties in their portfolio in accordance with the Company’s mission, vision and objectives.

Essential Duties and Responsibilities include but are not limited to the following:

Tenant Relations:

Interact and correspond with tenants to address problems or complaints, as it relates to housekeeping, maintenance, leasing or accounting
Log maintenance work orders; track and follow up with tenant to ensure issue was resolved
Assist Property Manager with weekly tenant visits as required by client and maintain tenant visit log
Prepare monthly newsletters and other publications (Fire Plan, Tenant Manual) for distribution.
Prepare tenant memos, notices and lease correspondence
Assist in preparation of tenant social events

Facility Management:

Walk buildings and inspect for maintenance, janitorial & landscape issues
Walk and inspect vacant suites bi-weekly; complete check list and call in necessary repairs
Complete monthly building inspections for assigned buildings and place service requests and follow up on completion
Maintain building signage, order/remove and bill back
Maintain building access system, handle tenant request for access cards and keys
Assist Property Manager with construction and interact with contractors for the completion of tenant improvement projects. Prepare specs and obtain bids for building improvements Document incidents and make sure report is routed to all parties

Administrative Responsibilities:

Responsible for administrative tasks including, but not limited to filing, mailing, ordering office supplies, preparing monthly expense reports for Property Manager and Maintenance Staff, etc.
Prepare and track all vendor contracts. Maintain current vendor list. Obtain current COI, business licenses and W-9 on all Vendors
Maintain and keep up to date tenant contact lists and current (COI’s) certificate of insurance
Update Clients web site monthly with current tenant contact information
Maintain and keep up to date web base program for building information and preventative maintenance work order system
Maintain on site lease files

Financial Reporting:

Prepare monthly budget variance reports for assigned buildings for the Property Manager’s review
Assist Property Manager with placing calls to tenants regarding collection of past due rents on the 10th, 20th and end of month. Produce MRI Aging Report. Correspond with Tenant and update MRI reports
Assist in budget planning, i.e., print reports and obtain bids
Assist Property Manager with invoices, i.e., tenant bill backs, researching invoices, GL coding, etc.
On a monthly basis, prepare meter reading and tenant bill backs for accounting
Upload bill backs in the accounting web base program
Review rent rolls for accuracy and compare with MRI rent roll

Performs other related duties and assignments as required.

Qualifications:

College Degree preferred or progressive work experience addition to the qualifications below
Real estate license or ability to obtain license
Front desk or office management experience
Two (2) + years’ experience in commercial real estate environment
Proficient in Microsoft Office Products, Word, Excel and Outlook
Publisher and Digital Camera knowledge helpful
MRI Real Estate Software experience or ability to learn new programs quickly
Desire to pursue CPM designation
Excellent grammar, clear written and oral communications skills are essential
Good phone communication skills
Ability to prioritize, organize and have productive time management skills
Valid Driver’s license, proof of insurance, and clean MVR report

Holladay Mission and Values: All associates are expected to live Holladay’s Mission and Values in their everyday interactions with each other, external clients, and stakeholders as defined below:

Mission: Enriching lives through investment and service
ENRICH Values:
Entrepreneurial – We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change.
Nurture – We encourage and support the growth and development of each other, our clients, and our communities.
Respect - We recognize and acknowledge the inherent value of others.
Integrity – We do the right thing. We exhibit a consistently high moral compass.
Community – We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place.
Health - We support the physical, financial, and professional health and well-being of each other and those we serve.

Compensation:

The Assistant Property Manager compensation will be based on experience and qualifications. This range is subject to local, state and regional dynamics and may be adjusted up or down depending on market conditions.

Supervisory Responsibility:

This position does not have any supervisory responsibility

Promotional Opportunity:

Associates with more than twelve (12) months of service may request consideration to transfer to other jobs as vacancies become available and will be considered along with other applicants. To be considered, Associates must have a satisfactory performance record and have no disciplinary actions during the last twelve (12) months. Management retains the discretion to make exceptions to the policy.

This description is not all inclusive and duties will vary depending on specific property being managed.

Physical Demands:

Employee is required to walk the premises which can require climbing stairs to inspect stairwells, and be in elevated or high spaces, such as roofs and decking to inspect equipment if necessary
Employee may occasionally be required to lift or move items over 10 pounds
On call 24/7 in emergency situations at properties

Not Specified

M

Residential Property Manager (New Development)

🏢 Moss & Company Property Management

Salary not disclosed

Los Angeles, CA 2 days ago

Summary

We are seeking a dynamic, energetic, and passionate Residential Property Manager with a winning attitude and a team player mentality to join our ever growing team at Moss & Company. This role is essential to the property management operations and ensuring a high level of service for our residents and owners. The On-Site Property Manager, of the 100+ unit conventional residential apartment complex, will play a key role in leading a team and maintaining the highest quality of our property management processes.

Property Location:

Los Angeles, CA 90027

Compensation Package:

May include FULLY COMPED housing (Studio)

Responsibilities:

Property Management - Lead the team in daily operations and administrative tasks
Resident Relations - Respond to resident inquiries, manage escalated issues with professionalism and priority
Move In/Out Coordination - Unit turns, Move-ins, Move-Outs, and Lease Renewals
Financial Management - Collections, Delinquency Management, Legal Notices, Accounting Month End
Maintenance Coordination - Facilitating timely maintenance requests and follow up on service completion to ensure resident satisfaction
Leasing - With successful experience in Lease up properties (a must)
Vendor Relations - Facilitate effective vendor communication, scheduling, and timely payment
Communication - Manage office communications, including phone calls, emails, and tenant correspondence with urgency and integrity
Fair Housing & Company Compliance - Ensure compliance with Fair Housing regulations and company policies

Requirements:

Must have 2 yr of property manager experience within the lease up experience in residential multi-family housing property management industry.
Excellent leadership and organizational skills
A passionate and proactive team player who takes initiative
Excellent customer service
Excellent data entry skills with attention to detail
Ability to multitask effectively in a fast-paced environment
Familiarity with property management software (Yardi preferred)
Strong understanding of Fair Housing regulations and compliance requirements

Benefits:

Accrued Time Off
Paid Holidays (Observed)
401K Matching
Medical
Dental
Vision
Others

If you are passionate about property management and customer service, we invite you to apply for the On-Site Property Manager position at Moss & Company. Join us in making a difference in the lives of our residents in the southern California region!

Interested? Respond to this advertisement through the LinkedIn platform only, with your most recent resume. We will not contact you outside of LinkedIn.

We are an Equal Opportunity Employer

Not Specified

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Project Manager (Operations) Property Management Firm

Salary not disclosed

Waltham, MA 2 days ago

Project Manager (Operations)

Location: Waltham, MA.

Reports to: Director of Operations

Helge Capital is a growing real estate investment and property management firm overseeing residential assets across the Boston area. Company headquarters is in Waltham, MA. and we ask you to reside within a reasonable commute. We combine investment and operational excellence with technology-driven solutions to deliver superior asset performance and tenant experience.

We are seeking a dynamic, highly organized, technically skilled Project Manager to contribute to and support growth, operational systems, and assure that projects are on time and on budget. You must be prepared for 50+ hours per week, including weekends, BUT, real estate experience is not mandatory.

The ideal candidate will possess strong leadership, exceptional communication skills, strong attention to detail and a deep understanding of project management methodologies. Your expertise will help optimize investment and operational efficiency, reporting, enhance system performance, and support strategic growth initiatives across multiple properties, while also managing timelines, budgets, and stakeholders

You will monitor our task management system to ensure deliverables are on time and efficiently completed while being comfortable working with financial reporting tools, data analytics platforms, and building systems. You MUST also be comfortable with putting in the time required - long hours, a competitive business environment and the importance of hustle and getting things done.

Key Responsibilities

Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
Coordinate between property managers, accounting, maintenance, vendors, and leadership.
Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.
Track KPIs and provide executive-level reporting.
Lead optimization and maintain our property management and dashboards software.
Analyze operational data to identify cost savings and performance improvements.
Train staff in new systems and operational improvements.

Qualifications

Required

7-10 years of project management experience in investment, operational, real estate, government or related fields.
Bachelor’s or master’s degree in exact science - accounting, computer science, finance, economics etc.
Strong technical proficiency.
Experience managing multi-site projects and vendor relationships.
Strong financial literacy (budgets, variance analysis, CapEx tracking) and operational acumen.
Excellent organizational and communication skills.
Located in a short radius to Waltham, MA.
Detail-oriented
Data-driven decision maker

Compensation & Benefits

Highly competitive salary
Health, dental, vision insurance
401(k) with company match
Professional development support

Why Join Us?

Growing company with leadership visibility
Direct impact on firm’s performance
Collaborative, forward-thinking culture
You understand that free time is overrated!

Not Specified

T

Property Manager, Commercial

🏢 The RMR Group LLC

Salary not disclosed

Newton, MA 3 days ago

Property Manager, Commercial

Job ID

2026-3182

Job Locations

US-MA-Newton

Department

Property Management

Overview

Overall, the Property Manager is responsible for all facets of the property(s) in his/her portfolio (approximately 735,283 sq. ft), and s/he has a responsibility to ensure the property is managed according to The RMR Group's established procedures. All staff who report to the Property Manager must follow all established guidelines, procedures, and budgets as well. The Property Manager should also have a general knowledge of all building operating systems.

Responsibilities

Building Operations:

Maintain and develop written standard operating procedures for building operations.
Ensure that mechanical/electrical system maintenance is being performed.
Life Safety issues including proper training of building staff and a written record of all testing and alarm activations.
Follow Risk Management guidelines as defined by The RMR Group's Director of Risk Management.
Ensure that tenant services are provided according to all lease documents.
Oversee all construction/tenant improvements (including proper documentation).
Oversee all contracts/vendors (including proper documentation).
Implement energy management program and monitor utility usage.
Supervise, train and motivate building staff.
Interface with brokerage agent.
Work with the Area Director to establish tenant relations and retention programs that are well planned and measurable.
Build and foster tenant relationships through frequent, in-person interactions.
Assist Area Director with the negotiation of lease renewals, extensions and expansions, and resolve issues with existing tenants.
Develop orderly system for lease, vendor and project files.

Tenant Construction Process:

Coordinate all construction work and its impact on the property.
Review and approve all construction documents and specifications.
Attend or designate an attendee to all construction meetings.
Monitor construction project progress including project close-out, finish dates, move-in dates, budget close-out.
Maintain summary file to include, bids, permit, Certificate of Occupancy, correspondence.
Maintain a full set of as-built building drawings and specifications.
Set-up and close-out Job Cost process.

Building Management Office Procedures:

Ensure efficient, courteous and professional day-to-day operation of the management office which includes:
- Authorization processes
- Correspondence and filing systems
- Purchase of goods and services
- General office operating procedures
- Receivables/income/expense
- Service/Maintenance requests
- Specifications and bidding process
- Tenant servicing/relations

Financial:

Responsible for all aspects of the financial stability of the property including maintaining budgets, yields, and the following:
- Budget-to-actual reports
- Accruals
Review of recurring charges/miscellaneous billings/AP approval.
Review of rent roll for accuracy.
Interaction with accounting.
Monthly Asset Report/Monthly Reforecast.
Budget preparation.
Capital Planning and oversight of building improvements.
Job-cost system organization.

Qualifications

Bachelor's degree - Preferred course of study Business Administration, Real Estate or Accounting.
Four to eight years' experience in commercial real estate.
RPA or CPM designations a plus.
Broker's License preferred.
Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications.
Previous supervisory experience.
Strong communication skills, both verbal and written, are essential.
Excellent client service orientation.
Exceptional organizational skills.
Ability to work in a fast-paced, collaborative and results driven environment.
Strong proficiency with Property Management/Accounting Software (preferably Yardi and Argus Enterprise), Excel and other Windows applications.
Will be required to perform off site duties through the use of a personal vehicle.
Must have a valid driver's license.
If, at any time, security clearance is required for your job (e.g. you are assigned to work at a property leased by the Federal government), being awarded such clearance will be a condition of your employment.

Total Rewards

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

Health Insurance
Dental Insurance
Vision Insurance
Life & Disability Insurance
Health Savings Account (HSA) & Flexible Spending Plans (FSA)
401(k) Plan with Employer Match
Holidays, Vacation & Sick Time
Parental Leave
Tuition Assistance
Matching Gift Program
Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The estimated base compensation range for this position is $95,000 to $115,000 per year. RMR considers several components including an individual's skills, qualifications, experience, internal equity, and market data.

Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

Integrity at Our Core.
Perform Passionately and Effectively.
Inspired Thinking.
Like We Own It.
Power of We.
Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

Not Specified

K

Floating Assistant Property Manager

🏢 KRE Group

Salary not disclosed

Toms River, NJ 2 days ago

About The KRE Group

Founded in 1979 and headquartered in Jersey City, NJ, KRE Group is a full-service real estate investment and management company with properties in New York, New Jersey, and Pennsylvania. The KRE multi-family portfolio exceeds 9,000 existing apartments, with an additional 7,000 in various stages of approval and construction. The company also owns and manages more than 6,000,000 square feet of office, warehouse, and retail space. For more information, visit the company’s website at Overview

Kushner Real Estate Group (KRE) is seeking a Floating Assistant Property Manager to support two garden-style communities located in Jackson Township and Toms River, NJ. This shared resource role rotates between the two sites based on operational needs, providing on-site support in leasing, resident relations, package services, and general property management tasks. The position reports to the Area Property Manager and acts as an extension of the Management team at each location.

The ideal candidate is flexible, organized, and highly customer-focused, with strong leasing and administrative skills. You’ll deliver consistent support and service across the three communities while building strong relationships with residents, on-site teams, and property leadership. This is a unique opportunity for someone looking to work regionally while playing a meaningful role in enhancing the operations and resident experience at each property.

Responsibilities

Assist in daily operations and team coordination across all three communities.
Support Area Property Manager with resident communication, team oversight, and general operations.
Conduct property tours and support leasing functions, including applications and lease execution.
Assist with resident renewals, move-in/move-out coordination, and retention strategies.
Provide professional responses to resident inquiries and concerns.
Manage resident records and support administrative processes.
Assist with package room organization and package delivery services.
Participate in unit inspections and rent-ready walks.
Collaborate with maintenance and leasing teams to ensure smooth operations.
Support on-site events, seasonal initiatives, and other projects as needed.

Skills & Qualifications

Previous property management or leasing experience preferred.
Strong communication and organizational skills.
Detail-oriented with the ability to multitask.
Proficiency in property management software (Yardi is a plus).
Proficiency in Microsoft Office is a plus.
Ability to work independently and adjust to multiple property environments.
Must have reliable transportation and a valid driver’s license.
Ability to lift 40+ pounds

The KRE Group conducts background checks and MVR checks (if applicable) as a condition of employment.

EOE/AA Employer/Vets/Disability

Not Specified

G

Property Management Associate

🏢 GGP

Salary not disclosed

Champaign, IL 2 days ago

Position Summary

The Property Management Associate (PMA) administers the property’s short-term revenue programs, oversees community-based programs, assists with implementing mall marketing programs, and manages retailer and community relations. The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing.

Responsibilities

Revenue Administration

Administer specialty leasing (retail merchandising units and kiosks) deals; prepare deal sheets & packets within Salesforce, facilitate license agreement execution, complete merchant on-boarding process, and maintain merchant files to comply with audit guidelines
Administer strategic partnership deals including obtaining collateral, coordinating installation and removal per contracted term
Serve as primary on-site contact for business development program; resolve complaints and communicate any issues to the GM and appropriate Business Development contact
Ensure merchants adhere to company guidelines and visual standards
Screen, prospect, and route business development (specialty leasing and strategic partnerships) leads to appropriate representative
Participate in specialty leasing site visits with prospective merchants as requested
Identify appropriate merchant placement based upon available space inventory & building code requirements
Coordinate merchant opening and closing logistics with operations and security; coordinate install and removal of RMUs, banners, signage, and advertisements
Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks
Provide proof of performance for national and local advertising deals and activations as requested
Post and maintain collateral, coordinate installation and removal per contracted terms
Educate merchants on rent collection system, verify payments, follow-up and collect Accounts Receivable as needed
Collect and track specialty leasing merchant sales; calculate and bill overage & breakpoints
Administer storage rental program, which includes negotiating new and renewal agreements, tracking occupancy, and other related activity
Oversee merchant Insurance Program which includes, but not limited to, signing up qualifying new and existing merchants, ensuring Certificates of Insurance are current
Oversee Holiday photo set operator/vendor, including but not limited to, being the main point of contact, coordinating set install, monitoring daily operations, tracking sales, and coordinating set removal
Deliver violation letters and/or action notices as approved by GM and Business Development
At the discretion of leadership, may be required to participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may include being on call, or on-site when appropriate. The on-site requirements of the MOD will be determined and approved by leadership.

Marketing, Community, Customer Experience

Implement portfolio-wide and community programming and events
Secure retailer participation for events (sampling, demos, offers, displays, etc.), execute event implementation, collect results and highlights, and submit Community Event Tracker
Maintain property social media account and website, including but not limited to updates and responses
Submit local content for digital screens
Coordinate installation of barricade graphics and/or window displays for vacant spaces
Administer in-mall directories to include store listing updates. Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues

Miscellaneous

Other duties as assigned

Qualifications

High School degree or GED required; Associate’s or Bachelor’s degree preferred
1-3 years shopping center or retail experience
Strong project management, organizational skills, and interpersonal skills with attention to detail
Ability to analyze and interpret financial reports, budgets, contracts, and legal documents
Ability to adapt to a dynamic work environment
Supervisory and coaching skills with ability to delegate tasks
Demonstrate effective conflict resolution and customer service skills for interaction with merchants, customers, and co-workers
Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Salesforce

Not Specified

Quality Property Reinspector- (Field- Multiple TX Locations) (***Multiple Openings***) (AUSTIN)

✦ New

🏢 Usaa

Salary not disclosed

Austin, TX 1 day ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

***Multiple Openings***

As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.

This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.

What you’ll do:

Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

High School Diploma or General Equivalency Diploma.
2 years relevant property field adjusting experience.
Experience writing estimates in Xactimate and XactAnalysis.
Knowledge and experience of property claims contracts.
Knowledge of property construction and structural repair techniques.
Working knowledge of Microsoft Office applications (Outlook, Word, Excel).

What sets you apart:

Previous experience managing TPA estimating, QA, Audits.
Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
4+ recent years of working property claims contract knowledge.
Experience working with both internal and external partners/suppliers.
Willingness to travel at least one week per month.
Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.

Physical Demand Requirements:

Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation range: $77,120-$147,390.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified

Quality Property Reinspector- (Field- Multiple TX Locations) (***Multiple Openings***) - Work across multiple Texas locations (DALLAS)

✦ New

🏢 Usaa

Salary not disclosed

Dallas, TX 1 day ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

***Multiple Openings***

As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.

This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.

What you’ll do:

Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

High School Diploma or General Equivalency Diploma.
2 years relevant property field adjusting experience.
Experience writing estimates in Xactimate and XactAnalysis.
Knowledge and experience of property claims contracts.
Knowledge of property construction and structural repair techniques.
Working knowledge of Microsoft Office applications (Outlook, Word, Excel).

What sets you apart:

Previous experience managing TPA estimating, QA, Audits.
Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
4+ recent years of working property claims contract knowledge.
Experience working with both internal and external partners/suppliers.
Willingness to travel at least one week per month.
Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.

Physical Demand Requirements:

Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.