FT Program Associate of Bethany Women's Center

N Street Village supports women in Washington, DC experiencing homelessness by offering a broad spectrum of services, housing, and advocacy always grounded in dignity, respect, and compassion.

If you're a mission-driven professional seeking meaningful daytime work that directly supports women on their path to stability, we'd love to meet you.

The Program Associate is an essential member of an interdisciplinary team providing direct services to women participating in N Street Village programs, including day services, low-barrier shelter, temporary shelter, and permanent supportive housing.

In this role, you'll help create a welcoming, safe, and supportive environment while assisting with daily program operations at the Bethany Women Center Day Program.

1. Build positive rapport with clients through routine engagement and communication
2. Assist with daily program setup, including meals, toiletries, laundry and shower supplies, and activity materials
3. Support program close-out activities, including cleaning and resetting day program spaces
4. Serve meals and assist with program intakes and initial health and wellness screenings
5. Respond to immediate client needs and help de-escalate crisis situations
6. Complete program documentation, including daily activity logs, monthly reports, and incident reports
7. Support care coordination tasks such as referrals for services and residency forms
8. Immediately report serious incidents, allegations, or sensitive information to the Program Manager
9. Collaborate with volunteers and partner agencies providing services to clients
10. Participate in program team meetings, staff meetings, and supervision
11. Build and maintain strong working relationships with colleagues and stakeholders
12. Participate in program quality improvement efforts
13. Adhere to all agency policies and procedures
14. Perform other duties as assigned

• Bachelor's degree and 1 year of direct social services experience, OR
• High school diploma/equivalent and 2 years of direct social services experience
• Ability to pass a drug screening within 48 hours of offer and complete all required compliance documentation prior to start date

• Experience working with vulnerable populations, including addiction and mental illness
• Familiarity with DC's Homeless Management Information System (HMIS)
• Knowledge of trauma-informed care and issues related to homelessness
• Commitment to inclusive service regardless of race, religion, ability, sexual orientation, or gender identity
• Experience with or interest in learning data visualization tools

• Strong cultural competence and interpersonal communication skills
• Crisis management and conflict resolution abilities
• Ability to work independently and collaboratively
• Excellent written and verbal communication
• Detail-oriented and analytical
• Strong alignment with N Street Village's mission, values, and professional standards
• Ability to lift up to 25 pounds

N Street Village is an equal opportunity employer. We welcome applicants of all backgrounds and identities and are committed to creating an inclusive workplace.