Cost to Serve SME

Cost To Serve(CTS) Subject Matter Expert

Responsibility

• Provide CTS thought leadership and methodology guidance to the client
• Define best practices for CTS model design (drivers, allocations, profitability views)
• Support scoping and structuring of the POC, and advise on what "good" looks like
• Serve as a credible advisor alongside our technical team throughout delivery
• Position us favorably for the broader rollout conversation