Sales Account Manager

Company Overview & Values

At PlayPower, we are not just a company; we’re a passionate family of brands dedicated to creating moments of joy and inspiration through play. As a global leader in crafting premier recreational equipment, our mission is to ignite imaginations and fuel creativity in people of all ages. By joining our team of over 1600 employees across the world, you are joining a community that believes in the Power of Play! If you're ready to make a lasting impact and bring laughter and fun to the lives of children and adults, explore our exciting opportunities to help us to create a world where play knows no limits.

Company Values:

• Honesty and Integrity
• Respect and Caring for Others
• Openness and Collaboration
• Individual and Team Accountability
• Passion and Purpose

This position is responsible for supporting and generating sales of diverse shade products in a national and/or regional assigned area through relationship building and by demonstrating exemplary organization, product knowledge, and customer service skills. The Distributor Sales Account Manager helps develop and support new and existing 3rd party distributors and national accounts as well as working directly with end users.

PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions):

• Work with existing distributors and national accounts to develop new business and cultivate existing business relationships.

• Consult with distribution sales reps to develop custom designed structures for their projects including drawings, pricing, competitive guidance, and installation expertise.

• Prepare and present quotes and proposals to distributors and national account customers.

• Educate and support distribution sales reps on USA Shade resources such as internal online quote tool, best website practices, product training, and more.

• Collaborate with other departments i.e. project management and engineering to ensure a positive customer service experience and client satisfaction.

• Track, measure and analyze personal and territory performance through the company’s CRM tool.

• Perform various administrative tasks i.e. conceptual drawing requests, design drawing requests, and completing reports and paperwork as needed.

• Work on Distribution Sales team “projects” on an as assigned basis.

• Create a strategic business plan with Director to meet and exceed all revenue goals and targets on a quarterly, annual basis.

KNOWLEDGE, SKILLS & ABILITIES:

• Above average to superior written and verbal communication skills

• Strong computer skills – Word, Excel, Dynamics CRM, PowerPoint

• Strong presentation skills

• Daily account management ability from our DFW office location

• Strong organizational and multi-tasking skills

COMPETENCIES:

• Customer Service Orientation: making efforts to listen to and understand the customer (both internal and external); anticipating customer needs; giving high priority to customer satisfaction

• Planning and Organizing: establishing a course of action for self and/or others to efficiently and effectively accomplish specific goals.

• Resilience: handling disappointment and/or rejection while maintaining effectiveness.

• Integrity: maintaining and promoting social, ethical, and organizational standards and norms while conducting internal and external business activities.

• Follow-Up: establishing procedures to monitor the results of delegated projects, assignments, tasks and any customer related inquiries or concerns.

• Impact: creating a positive first impression; commanding attention and respect; showing an air of confidence.

• Influencing and Negotiating: promotes proposals and ideas persuasively; shapes stakeholder opinions; works through conflicts; negotiates win/win solutions.

• Initiative: making active attempts to influence events to achieve goals: self-starting rather than passively accepting; is pro-active, takes actions to achieve goals other than what is required.

• Market Sensitivity: making efforts to promote the value of the company’s products and services to customers and the community.

• Oral Communication: expressing ideas effectively in individual and group situations (including non-verbal communication); adjusting language and terminology to the characteristics and needs of the audience.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree

• Minimum one year inside or outside sales experience

• Strong knowledge of Microsoft Office

• Previous experience in park and recreation or commercial shade fields, preferred

• Entry level project management experience

Working Conditions:

• Considerable work in an office with exposure to computer monitors and fluorescent lighting

• Considerable exposure to moderate quiet levels

• Minimal overnight travel (5%)

• 40-hour work week in the Dallas office, M-F

Physical Demands:

• Moderate amount of time typing/use of keyboard

• Moderate amount of time talking and making online and phone presentations