Banking And Financial Services Jobs in Pendleton Tx Remote

The Role

The Senior Project Manager (Mission Critical) is responsible for all project administration including all contractual requirements, agreements with trade partners, purchase orders, and risk management. This individual also manages general work performance and quality, and overall team progress against the project plan.

Budget Updates:

• Produce thorough forecast of Cost-to-Complete which drills down to identify potential exposures
• Coordinate the use of Oracle with Expedition to readily identify exposures
• Require the project team to track costs of field directives and back charges for forecasting purposes
• Create detailed analysis of line-item exposures, particularly unit price contracts
• Follow the Forecasting Calendar for on-time completion of forecasts
• Teach the Standard Operating Procedures for budget updating to others

Change Order Management:

• Require the project team to fully utilize Expedition to track all Proposed Change Order (PCO) items including in-scope and out-of-scope
• Provide the Owner with up-to-date status reports relating to Changes
• Require the project team to produce a monthly Owner Change Order (OCO) to prevent aging of PCO issues which further allows for timely closure of Changes with Subcontractors
• Work to recover all legitimate GC costs relating to Owner Changes
• Track the status of all Contract Allowances in Expedition and submits Change Order Requests (COR) when an over-run is likely
• Require the project team to track all field directives and back charges in Expedition for timely processing on a monthly basis, i.e. composite clean-up, hoisting time, etc.

Project Close Out:

• Establish an effective Close-out Plan early in the project which includes the early collection, review, and packaging of Contract close-out documents
• Implement the use of the Noncompliance Reporting System
• Require the team to utilize the Work list System to organize and manage the completion of phases of the work
• Utilize the Completion-Compliance-Quality Form (CCQ) process for close-out
• Teach close out process to other SCCI employees

Owner/Sub Requisition Process:

• Require the project team to have the completed pay requisitions approved by the Owner no later than the 1st of each month
• Produce an effective Schedule of Values
• Establish a regimented process for the collection of payments no later than 30 days and subsequent efficient system for the payment to Subcontractors
• Review the Hold Reports before payment is due to allow for timely handling of deficiency issues and payment to Subcontractors/Vendors

Cash Management:

• Consistently manage the cash flow of the Project to maintain a fiscally responsible position for SCCI
• Produce an effective Schedule of Values which supports a strong cash flow position
• Review each Subcontractors initial Schedule of Values to prevent overpayment
• Review Sub/Vendor requisitions to prevent payment of unsigned or unfunded Change Orders
• Produce and update the cash model for the Owner to prevent surprises
• Produce an accurate percent complete projection to support the SCCI financial management process

Meeting Management:

• Establishes a meeting regiment for the Project Team which provides for effective communication and problem solving
• Follow the SOP for focused meetings such as PM/PE, OAC's, subcontractor meetings, coordination meetings, Precon Sessions, etc.
• Manage all meetings by agenda and work to time limits

Contract Logs:

• Require the Project Team to assemble and maintain the Project Logs (Cash Management, Change Management, Noncompliance, Buy-Schedule, Contracts, Procurement, Submittals, RFI's, Safety, Hold Reports, Construction Schedule, Work lists) and periodically review for accuracy
• Conduct focus meetings once per month to review the maintenance of those logs and drills down to identify potential exposures and issues

Subcontractor Relationships:

• Establish a "Firm but Fair" approach to building relationships with Subcontractors
• Promote an environment of organization and professionalism with Subcontractors
• Address issues immediately with a non-performing Subcontractor to protect SCCI from resulting delay and potential impact

Exhibit B Purchasing Process:

• Work with the Project Team, including Superintendents and Estimators, to consistently produce clear, thorough, and accurate Scopes of Work based on drilled down review of documents
• Organize and administer a well-planned purchasing process to prevent the "Just in time" purchase of materials
• Understand the priority of timely buy-out and gather the resources to meet the buy schedule

Schedule Management:

• Provide leadership with the Superintendent to produce a clear, thorough, and accurate baseline Contract Schedule which rarely requires changes to the original logic
• Track events, impacts, and changes in the schedule to allow for the management and prevention of delays
• Lead the Project Team to focus on critical path matters to prevent non-excusable delays
• Manage and distribute organized and efficient Monthly Updating Process in accordance with the SCCI SOP
• Provide the Owner with written monthly updates of the Contract Schedule in accordance with the requirements of the Contract
• Take decisive action with subcontractors that are impacting the schedule
• Produce buy-out and procurement schedule and assist with writing monthly schedule narrative in conjunction with the Scheduling team

Risk Management:

• Complete the buy-out process in a manner which permits the timely flow of work, prevents budget issues, contract executions, bonds, insurance, etc.
• Write timely notices to Owner and Subcontractors
• Secure CCD authorizations before proceeding with Changes
• Take immediate action when a non-performing Subcontractor is likely to cause impact to the Project
• Work to complete the submittal and coordination process no later than 180 days
• Teaches a risk management regiment to others on the project team

Owner Relationship:

• Work to establish a trusting and professional relationship with the Owner
• Focus on keeping the Owner well informed of important matters to prevent surprises
• Work to secure a strong letter of recommendation from the Owner for SCCI

Quality Management:

• Provide leadership in the utilization of the Quality Management Program on the project, which outlines quality expectations
• Participate with the project team to institute the use of First Delivery and Quality Benchmark Inspections as the work progresses
• Implement the use of the Nonconformance Reporting System to track and manage deficiencies in the work
• Require the use of mock-ups to establish the quality expectations as defined in the Quality Management Program

Team Leadership:

• Strive to create synergy and a teamwork atmosphere on the project
• Lead by example by establishing the work ethic guidelines for the entire team and therefore establishes the boundaries and expectations
• Organize periodic team events and training sessions to advance the SCCI strategy of "Train & Develop Our People
• Act immediately when personal conflicts emerge among the team

Mentoring/Training:

• Oversee career and educational development of team personnel
• Require the adherence of standard operation procedures and actively teach each process

Qualifications

• Bachelor’s degree in applicable discipline and a minimum of 10 years of experience relative to project size and scope
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• A strong sense of urgency and initiative. Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The Project Executive provides overall leadership and direction on the construction project. Typically, the Project Executive is responsible for negotiating the Owner contract, is the main contact for the Project Manager for issues concerning budget, billing and client satisfaction, and ensures the fiscal success of the project.

Responsibilities:

• Provide leadership in business judgment and all financial and profitability aspects of projects under your jurisdiction Participate extensively in and the work acquisition process, working to define and develop project budgets and schedules that will achieve profitability objectives taking into account project-specific challenges
• Set appropriate milestones and assign staff qualified to handle the scope and complexity of the project
• Work closely with clients, owners, architects, and subcontractors to develop relationships that exceeds the client satisfaction to Suffolk’s demanding standards
• Provide oversight in managing all necessary resources throughout the entire project from start-up through closeout and ensure that the Owner’s expectations regarding budget, schedule, and quality, as well as Suffolk’s profitability objectives are met or exceeded

It is expected that the Project Executive is the “common thread” that owns the project from Pre-Construction through Closeout and beyond. This involves:

• Oversight of projects at a high level from beginning to end including budget, costs, unexpected events, general performance, and overall progress against plan
• Ensure that the day-to-day operations of projects are transitioned effectively to Project Managers and Superintendents from Preconstruction when work commences in the field
• Mentor, train, and coach staff to perform to or exceed Suffolk standards
• Represent Suffolk to the Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors

Project Acquisition:

• Participate to understand unique owner needs, to represent Suffolk capabilities and help close potential client
• Review projects for unique challenges that will impact budget/profitability objectives utilizing Litmus Test
• Utilize industry contacts and relationships to generate appropriate project leads and follow through to acquisition as required
• Participate in and contribute to the RFP response process including editing for project specific content, and interview preparation and participation as requested
• Participate in Contract negotiation as requested

Project Start Up/Turnover/Pre-Construction:

• Assign appropriate Project Staff (Includes Project Management and Field Ops Staff)
• Review and approve the pre-mobilization activities
• Ensure Turnover meeting occurs between Preconstruction and Operation teams
• Be the pre-construction lead as requested, working closely with the pre-construction, and estimating teams to develop project specific budgets, schedules, and logistics plans

Project Operations:

• Responsible for ensuring that Projects achieve budget, schedule, quality, and profitability objectives
• Maintain a thorough understanding of the Suffolk/Owner Contract. Ensure project team understanding of same and that project achieves compliance with
• Visit sites regularly to monitor project performance, schedule, and expenditures with project staff, highlight potential challenges and provide leadership in responding creatively to bring projects in on schedule and under budget, where feasible., and to the standard of quality expected

People:

• Monitor and evaluate Project Manager and Superintendent staff assignments
• Responsible for development of entire team
• Assist in sourcing and screening of candidates as requested; mentor, coach, and train them to perform and ensure effective matching of talent to project scope

Financial Performance:

• Cash Management
• Accounts Receivable
• Accurate Financial Forecasting
• P&L including full understanding of project contingencies, liabilities, and savings potential

Schedule Performance:

• Assist the project staff in the development of the Baseline Schedule
• Monitor schedule performance
• Assist the project team in initiation of Lean Planning processes and workflow
• Ensure Project Staff understands and is trained in Suffolk Standard Operating Procedures (SOPs) and monitor compliance

Safety:

• Champion jobsite safety effort, motivating the on-site team in the implementation of Suffolk Safety Program
• Ensure the original project budget includes project appropriate funding

Meeting Management:

• Attend all scheduled meetings necessary to monitor and manage project profitability
• Chair and/or attend weekly project staff meetings

Client Relationships:

• Attend owner and project meetings, maintain continuous client contact to gauge performance perceptions and communicate relevant information to Project Team
• Become the Suffolk representative on the team

Qualifications:

• Bachelor’s degree with a minimum of 10-15 years of construction management experience for a large-scale general contractor or CM at Risk firm
• Self-perform experience a plus
• In-depth knowledge of intricate commercial construction practices required
• Experience leading multiple successful project teams including development of direct reports and maintaining relationships with external entities
• Each set of projects has specific characteristics regarding size, complexity, sector etc, which dictate the precise years of experience and industry knowledge necessary for success, above and beyond general construction knowledge and experience
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Position Description

The client is hiring a Project Manager for our Combat Mission Systems (CMS) business in Temple, TX. The Project Manager will be responsible for supporting the Bradley A4E1 program management team, by managing vehicle and hardware deliveries on time and within budget. This position is full-time onsite at our facility in Temple, TX and reports to the Bradley A4E1 Program Manager. Location/Schedule/Travel: • This role is fulltime onsite in Temple, TX • The role works a 9/80 schedule where you will have every other Friday off • There may be up to 20% travel This Project Manager is accountable for all on-site program activities of the US Army Bradley post production integration efforts, including the following: Supporting the program to achieve cost/profitability, schedule, and technical performance objectives with a high level of customer satisfaction Establishing program direction and indirect management for the matrixed team executing the scope (Engineering, Quality, Operations, Supply Chain, Manufacturing, Contracts, Finance and/or others) Effectively managing and integrating program complexities including multiple production elements Proactively planning for activities on the current contract. Actively and effectively managing risks and opportunities. Making timely and ethical decisions with sound judgment while complying with the contract, policies and procedures. Continuously improving project performance including capturing, evaluating, and applying lessons learned. Effectively presenting project status and proposals to the program team and Senior Management Developing program/project plans specifying goals, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources Leading and inspiring diverse teams in a high tempo environment spanning multiple sites including industry partners and suppliers. The Project Manager will: Lead and utilize a team of indirect reports to work across functional lines to meet the program objectives and deliverables Work with peers to maintain a program schedule that consolidates multiple projects across contracts. Manage the flow of vehicles and hardware into the facility to support the on-time delivery of contract deliverables. Present project status at program and technical reviews with customers with various levels of the Systems organization. Act as primary point of contact between Client and the customer, suppliers, and key customer stakeholders; this includes working across time zones Make decisions to deliver cost-effective solutions to the company and ensure assigned projects meet financial commitments for orders, sales, profit, and cash, while managing to an appropriate level of risk Identify and assess performance gaps to customer expectations or program objectives, develop and initiate improvement plans to close the gaps, and utilize metrics to verify performance to plan Responsible for completion of deliverables and on-time delivery

Skills Required

-Bachelor’s Degree and 6 years of experience -Communicate effectively both orally and in writing -Ability to manage and report project schedules and budgets -Ability to represent the team and deliver status reports to internal and external leadership -Microsoft Office proficient -Ability to prioritize and multitask -Excellent organizational and follow through skills -Detail oriented -Adapt to high volume workload

Skills Preferred

-Master Degree and 7 years of experience -A certification in Project Management from an industry-recognized organization such as the Project Management Institute (PMI), Project Management Professional (PMP), and/or Program Management Professional (PgMP) -Earned Value Management experience

Experience Required

-Experience with project planning, execution, monitoring, and controlling processes

Experience Preferred

Education Required

Bachelor’s Degree and 6 years of experience

Education Preferred

Master Degree and 7 years of experience

Title: Project Manager(Aerospace)

Location: Temple, TX 76504

Pay Range: $52-62/HR

Duration: 1 year

9/80 Schedule

Summary:

• Project Manager is accountable for all on-site program activities of the US Army Bradley post production integration efforts,
• Including the following:
• Supporting the program to achieve cost/profitability, schedule, and technical performance objectives with a high level of customer satisfaction
• Establishing program direction and indirect management for the matrixed team executing the scope (Engineering, Quality, Operations, Supply Chain, Manufacturing, Contracts, Finance and/or others)
• Effectively managing and integrating program complexities including multiple production elements
• Proactively planning for activities on the current contract. Actively and effectively managing risks and opportunities.
• Making timely and ethical decisions with sound judgment while complying with the contract, policies and procedures.
• Continuously improving project performance including capturing, evaluating, and applying lessons learned.
• Effectively presenting project status and proposals to the program team and Senior Management Developing program/project plans specifying goals, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources
• Leading and inspiring diverse teams in a high tempo environment spanning multiple sites including industry partners and suppliers.
• The Project Manager will: Lead and utilize a team of indirect reports to work across functional lines to meet the program objectives and deliverables
• Work with peers to maintain a program schedule that consolidates multiple projects across contracts.
• Manage the flow of vehicles and hardware into the facility to support the on-time delivery of contract deliverables.
• Present project status at program and technical reviews with customers with various levels of the organization.
• Act as primary point of contact between the company and the customer, suppliers, and key customer stakeholders; this includes working across time zones
• Make decisions to deliver cost-effective solutions to the company and ensure assigned projects meet financial commitments for orders, sales, profit, and cash, while managing to an appropriate level of risk Identify and assess performance gaps to customer expectations or program objectives, develop and initiate improvement plans to close the gaps, and utilize metrics to verify performance to plan
• Responsible for completion of deliverables and on-time delivery

Skills Required:

• Bachelor’s Degree and 6 years of experience
• Communicate effectively both orally and in writing
• Ability to manage and report project schedules and budgets
• Ability to represent the team and deliver status reports to internal and external leadership
• Microsoft Office proficient
• Ability to prioritize and multitask
• Excellent organizational and follow through skills
• Detail oriented
• Adapt to high volume workload

Skills Preferred:

• Master Degree and 7 years of experience
• A certification in Project Management from an industry-recognized organization such as the Project Management Institute (PMI), Project Management Professional (PMP), and/or Program Management Professional (PgMP)
• Earned Value Management experience

Experience Required:

• Experience with project planning, execution, monitoring, and controlling processes

Education Required:

• Bachelor’s Degree and 6 years of experience
• Preferred: Master Degree and 7 years of experience

Pathologist Find local character and unique experiences The Community
- Temple, TX Temple is a city in central Texas in the Killeen
- Temple
- Fort Hood metro area with a population of approximately 450,000.

(65 miles north of Austin and 34 miles south of Waco) The primary economic drivers are the extensive medical community.

Temple is home to many regional distribution centers and is headquarters to two large, multi-national companies, Wilsonart International and McLane Company as well as parent McLane Group.

Temple is also home to one of the Texas A&M College of Medicine campuses.

Learn about Temple The Facility
- Central Texas VAMC The Central Texas Veterans Health Care System (CTVHCS) is a Joint Commission accredited, complexity level 1-A facility serving Veterans in 39 counties in Central Texas.

In fiscal year (FY) 2020, CTVHCS treated 108,659 Veteran unique patients and recorded 6,660 inpatient admissions.

Outpatient workload totaled 1,218,648 visits.

CTVHCS collaborates with Fort Hood, the largest military base in the world with the biggest troop commitment to Operation Enduring Freedom, Operation Iraqi Freedom, and Operation New Dawn (OEF/OIF/OND).

CTVHCS provides transitional medical services and conducts PTSD and traumatic brain injury (TBI) research the signature illnesses of these conflicts.

Opened in November 2014, is a 16-bed Joint VA/DoD Central Texas Sleep Clinic in Killeen jointly operated by CTVHCS and Carl R.

Darnall Army Medical Center.

Location: 1901 Veterans Memorial Drive, Temple TX 76054 Essential Duties and Responsibilities Providing clinical and anatomical pathology services in a full-service laboratory including, but not limited to: Anatomic Pathology Aspiration/biopsy Interpretation and performance of frozen sections Evaluations/interpretation of inpatient and outpatient surgical specimens Evaluation of Hematology specimens Utilization of immunohistochemical stains Clinical Pathology Microbiology/Immunology Hematology Blood Banking and Serology Immunohematology Clinical Chemistry Cytopathy Dermatopathology Neuropathology Requirements: Must hold an MD or a DO degree Completion of an ACGME or AOA accredited post-graduate training program in anatomic and clinical pathology (4 years) Current, valid and unrestricted license to practice pathology medicine in any state, territory or commonwealth of the United States or the District of Columbia Board Certified/Board Eligible by the ABPATH or the AOCPATH in clinical and anatomical pathology Full-time pathology services for at least 12 of the prior 18 months or previous or current participation in a hospital-affiliated residency or clinical fellowship ACLS/ BLS Certifications KurzSolutions is committed to improving health outcomes by providing well-managed companies with the top healthcare talent in the market.

Job Position: Financial Analyst(HYBRID)

Location: Encino, CA

Shift: Day 5x8-Hour (8:00 AM - 5:00 PM).

Duration - 13 weeks.

Start Date: 03/30/2026

Pay Rate: $57/hour - $60/hour on W2.

EDUCATION/EXPERIENCE/TRAINING

Required:

* Bachelor's Degree

* 5+ years of experience (will consider 3 solid years)

* Experience in a hospital/medical group setting

* Expertise with Excel

* Experience with managed care analytics (payer mix, contract performance, etc)

* PMPM analysis and specialty cost reporting

Screening Questions:

1. Do you have 3+ year full-time experience in a medical office?

2. Do you have experience with managed care analytics (payer mix, contract performance, etc)?

3. Do you have experience with PMPM analysis and specialty cost reporting?

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)”

Position: Bilingual Customer Service Rep (Local-REMOTE)

Location: Rancho Cordova, CA (Full address: 3130 Kilgore Road, Rancho Cordova, CA 95670)

Duration: 3-4 months+ Contract with high possibility of extension!!!

Pay rate: $20.25/hr on W2

Note:

• Initial Training will be ONSITE, after training, the candidate is allowed to work remotely.
• Work from home will be allowed.
• Work schedule is 9-6pm PST.
• Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian.
• Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY.

JOB DESCRIPTION:

• One year of experience in the field or related area.
• High School diploma, GED, or equivalent certification.
• Computer literacy with the ability to quickly learn new software programs.
• Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
• excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
• Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

JOB RESPONSIBILITIES:

• Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
• Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
• Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
• Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
• Follows policies and procedures applicable to the position.

Recruiter Contact Info

Gurjant Singh

Phone: 925-297-5994

Email:

'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.

Robert Half and Derek Kemp have partnered with a large gowing healthcare firm in the Dallas area. Only go in 4 days a week, have a team to help train/mentor, great pay/benefits, and firm that is in high growth phase and likes to promote internally. The ideal candidate will have at least 1+ year of FP&A experience.

Message me or email me at

Targeting

• MS Excel, Forecasting, Budgeting, Variance Analysis, Modeling
• Large company experience
• 1-3+ years' of experience

SELLING POINTS

• Amazing mentorship and long tenure of team
• Hybrid - only go in 4 days a week
• Able to grow and move up quick here with proven ability
• One of the best environments and work life balance you can find
• Team events, family like culture, extreme flexibility