Banking And Financial Services Jobs in Floyds Knobs Indiana Remote
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Flexible payment options
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Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
Low cost job training - healthcare, tech, business, and more
Make more money in just a few months
Financial aid for those who qualify
Flexible payment options
Find top-rated training programs near you with Dreambound
The #1 platform to find career training
Fully online and evening classes available
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Title: Community Health Worker
Company: Oak Street Health
Role Description:
The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.
CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.
Core Responsibilities:
- Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
- Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
- Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
- Form relationships with and build an inventory of local community organizations that may benefit our patients
- Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
- Assist patients with completion of applications for accessing eligible benefits and resources
- Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
- Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
- Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
- Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
- Complete referrals to organizations and agencies as needed
- Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
- Support care team decision making through participation in interdisciplinary team meetings
- Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
- Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
- Other duties as assigned
What we’re looking for
Required:
- Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
- Strong oral and written communication skills
- Ability to manage multiple priorities while maintaining a positive attitude
- Dedication to serving the community and building meaningful relationships
- Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
- Access to reliable transportation and ability to travel throughout the community to various locations
- US work authorization
Strongly Preferred:
- Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
- Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
- Knowledge of community resources and resource navigation
Preferred:
- Community Health Worker certification or Associates or Bachelors in a related field is a plus
- Experience utilizing electronic medical record systems
- A problem-solving orientation and a flexible and positive attitude
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $31.72This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 04/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
- Location: Boston, MA
- Hybrid: 3 days on site
- Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
- ETL/ELT
- ODI
- PL/SQL coding
- 7 years’ experience
- Knowledge on how to be an admin side of things (not day to day but is able to do that)
- Scripting – Python & Unix Scripting
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.
Key Responsibilities:
- Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
- Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
- Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
- Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
- Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
- Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
- Optimize ETL workflows to improve reliability, performance, and scalability.
- Use scripting and automation tools to support data processing and operational workflows.
- Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
- Maintain comprehensive documentation of data processes, configurations, and best practices.
- Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
- Participate in implementation of changes, enhancements, and newly developed programs.
- Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
- Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
- Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.
Desired Qualifications:
- Degree in Computer Science, Engineering or related technical area
- 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
- Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
- Excellent collaborative and communication skills, particularly in high-stress situations
- Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
- High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
- Experience with Bitbucket/GIT source control management
- Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
- Ability to interpret and troubleshoot applications using logs.
- Pro-active approach and good communication skills.
- Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
- Private Banking domain experience.
- Working experience in a financial service industry
- Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
- Experience with Apache Airflow for workflow orchestration.
- Knowledge of dbt (Data Build Tool) for modern data transformations.
- Exposure to cloud data platforms or hybrid data architectures.
Key Competencies:
- Strong analytical and problem-solving skills
- Ability to work with large-scale enterprise data environments
- Excellent collaboration and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to continuous learning and technology innovation
Estimated Min Rate: $55.00
Estimated Max Rate: $72.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:
- Bonus/incentives for all regular employees
- 401(k) with 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- PTO and paid sabbaticals
- Tuition reimbursement
General Summary Works alternately in two member service environments, branch and Call Center, to deliver highly accurate, consistent, friendly, and professional service. Responsible for processing financial transactions, responding to inquiries, fulfilling requests, and troubleshooting concerns. Determines member needs and recommends products and services by having conversations to deepen member relationships. Effectively and accurately utilize Credit Union's systems and resources.
Position Duties & Functions
- Performs general and vault teller functions such as receiving and cashing checks and cash for deposits, examining checks for endorsements, accepting and processing loan payments, cashing checks, and paying out money.
- Keeps records of money and negotiable instruments involved in financial transactions, entering transactions into computer.
- Balances currency, coin, and checks.
- Processes non-monetary mail transactions including deposit verifications, address changes, check orders, statement questions, requests for copies, etc.
- Processes membership applications and collects initial deposits.
- As needed, removes deposits, counts and balances, and replenishes cash in automated teller machines and express drop boxes.
- Identifies member needs by reviewing account data and promotes new and additional products and services to enhance members' financial satisfaction. Completes a member profile questionnaire during member interactions.
- Identifies sales prospects and follows up on leads to adhere to both individual and branch sales targets as assigned.
- Participates in Business Development events and actively solicits new memberships and promotes additional products and services to existing members.
- Provides information on all Credit Union services, counsels members and prospective members in person or by phone on membership requirements and provides information on all savings and consumer loan products.
- Recognizes and identifies member's deposit and loan needs demonstrating through understanding of all consumer loan products.
- Performs daily branch duties and responsibilities as assigned by manager.
- Assists with monthly audits and reviews branch reports as assigned.
Core Call Center Functions
- Assesses caller needs and provides information to members and potential members on Credit Union membership, products and services, and other pertinent Credit Union information.
- Handles complex member requests and works in multiple workgroups, including Lending, ATM/Debit Card, Online/Mobile Banking, Foreign Currency, Wires and Outbound Service Calls.
- Processes all financial and account maintenance transactions performed by the Call Center such as fee reversals, transfers, check disbursements, loan payments, address and contact updates, check orders, stop payments, overdraft protection options, and automatic payment solutions. Proficient in sending information and form requests via secure electronic methods.
- Proactively engages member interest in Credit Union products and services. Demonstrates a strong working knowledge and creates the opportunity to make referrals or opens additional accounts.
- Educates members on how to reach financial goals, complex procedures, and self-serve options.
- Trouble-shoots and resolves member issues within assigned authority using resources available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely manner serving as the member advocate.
- Identifies trends and system issues impacting members and reports to appropriate lines of business and management.
- Adheres to security and confidentiality protocols, operational procedures, and best practice guidelines.
- Documents member interactions accurately and clearly in our customer relationship management system.
Other Call Center Functions
- Completes required security and regulatory online training modules.
- Stays current with emails, knowledgebase, and Intranet content.
- Trains other agents and assists with answering questions on Zoom.
- Performs other duties as assigned by Call Center manager.
- Other duties as assigned.
Position Requirements
Experience and Education
- 1 - 2 years' branch, call center, or related financial services or customer service experience required.
- High school diploma, GED, or equivalent.
- Equivalent combination of education and experience may substitute for stated qualifications.
Knowledge and Skills
- Ability to write and speak effectively in English using correct spelling and grammar.
- Excellent listening skills with the ability to reflectively respond.
- Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
- Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
- Excellent customer service skills.
Competencies
- Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
- Initiative and self-direction.
- Ability to effectively communicate and collaborate with people at all levels.
- Sound problem-solving and decision-making ability, including the ability to prioritize.
- Ability to understand and align with our core competencies through daily projects and tasks:
Physical Demands
- Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
- May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
- Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary and Benefits:
Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: Range: $18.30 - $25.17 per hour
Equal Employment Opportunity Statement:
Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 8 for assistance.
CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click
Remote working/work at home options are available for this role.
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
Enterprise Data Management (EDM) Development Engineer
Location: Remote - EST hours
About the Role:
We are seeking a skilled Enterprise Data Management (EDM) Engineer to join our Private Market data team. This role focuses on the development, configuration, and maintenance of EDM solutions, specifically leveraging Markit / S&P EDM. The successful candidate will play a key role in building EDM UI components, crafting high-quality SQL transformations, and supporting data ingestion, validation, and publishing workflows across enterprise financial data domains.
What You Can Expect:
- Work with a dynamic team supporting critical financial data management platforms.
- Engage in hands-on development and configuration of EDM components including UI, workflows, and data validation logic.
- Collaborate closely with data analysts and business stakeholders to deliver governed, high-quality data solutions.
- Opportunity to develop and lead a critical Private Markets data solution; to deepen expertise in private market data and enterprise data management best practices.
- Develop, configure, and maintain Markit / S&P EDM components such as UI screens, workflows, data flows, rules, and data validation/enrichment logic.
- Build and enhance EDM UI components to support operational and data management workflows.
- Design, optimize, and maintain SQL queries, views, and stored procedures for data transformation, validation, and reporting purposes.
- Support data ingestion processes and publishing workflows within EDM to downstream consumers.
- Troubleshoot and resolve data issues, UI problems, and workflow failures across multiple environments within EDM.
- Collaborate with data management teams and business stakeholders to gather and implement data requirements within EDM.
- Ensure EDM solutions is in compliance with data governance, data quality standards, and audit requirements.
- Participate actively in code reviews, documentation efforts, and knowledge sharing within the team.
- Hands-on experience with Markit / S&P EDM platform development and configuration.
- Strong proficiency in SQL, including writing complex queries, views, and stored procedures.
- Experience developing and maintaining EDM UI components and configuring data workflows.
- Solid understanding of data ingestion, validation, and publishing workflows in an enterprise data environment.
- Understanding of Private Markets fund structures, investment patterns, and core data
- Ability to troubleshoot and resolve technical issues related to data, UI, and workflows.
- Familiarity with data governance, data quality frameworks, and audit processes.
- Strong collaboration skills to work effectively with data analysts, business users, and technical teams.
- Excellent communication skills and attention to detail.
- Experience in financial services organizations that service private markets and/or private market asset managers
- Knowledge of additional data management tools or platforms.
- Experience in creating or owning version control, code review processes, as well as agile development methodologies.
- Be part of a forward-thinking team driving innovation in private markets data management.
- Work on impactful projects that support critical financial data operations.
- Opportunities for professional growth and skill development in a supportive environment.
Estimated Min Rate: $65.00
Estimated Max Rate: $85.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Investment Operations Analyst - Investment Management
We are currently seeking candidates for a Portfolio Administrator opportunity with an elite Investment Management firm located in Miami, FL. The Portfolio Administrator will conduct portfolio accounting, support trade operations, perform reconciliations, and promote strong vendor relations. The ideal candidate will have 3+ years of investment operations, portfolio administration, and reconciliations experience in investment management or financial services industry.
This is a direct-hire opportunity offering a salary of $75,000–$85,000 (depending on experience) and operating under either a hybrid or fully remote work model, based out of Boston, MA.
Responsibilities:
- Maintain and validate cash transactions through accurate data entry in the portfolio accounting system.
- Manage trade data flow from trading desks, ensuring settlement details are received, verified, and properly recorded.
- Oversee the seamless integration of trade information into the accounting platform and ensure timely reporting to custodians.
- Support the maintenance of securities master data, including accurate security attributes and market pricing for reliable valuation and performance reporting.
- Perform daily reconciliations of holdings and transactions across internal systems and custodian records, documenting and promptly resolving discrepancies.
- Generate and distribute reconciliation reports for internal teams and external stakeholders using various system tools.
- Produce standard and ad hoc reports to support internal operations and meet external client or regulatory requirements.
- Build and maintain strong relationships with vendors, custodians, and financial institutions, proactively addressing service issues and monitoring industry developments.
Qualifications:
- Bachelor's degree in Finance, Economics, or Business.
- 3+ years of experience in investment operations, with a strong focus on reconciliations.
- Proficiency with Microsoft Excel for data analysis and reporting.
- Solid understanding of fixed income and equity securities.
- Exceptional analytical thinking, problem-solving abilities, and organizational skills.
- Outstanding written and verbal communication skills, with the ability to efficiently manage a high volume of email correspondence.
- Capable of working independently with minimal supervision, while also thriving in a collaborative remote or hybrid team environment.
For immediate consideration, interested and qualified candidates should send their resume to Lydia at .
Remote working/work at home options are available for this role.
Job Title: Call Center Agent
Location: Phoenix, AZ (Remote – Local Candidates Only)
Duration: 6 Months (Possible Extension / Conversion to Full-Time)
Schedule: Monday–Friday, 7:45 AM – 5:15 PM (Flexible shifts)
Position Overview
The Call Center Agent is responsible for delivering excellent customer service by handling inbound calls related to individual and business tax inquiries. This role requires strong communication skills, multitasking ability, and a customer-focused mindset in a fast-paced call center environment.
Key Responsibilities
- Answer high-volume inbound calls in a professional and courteous manner
- Handle Tier 1 customer issues related to tax compliance and general inquiries
- Review and update taxpayer accounts accurately
- Collect, verify, and document customer information across multiple systems
- Educate customers on tax policies and available online resources
- Assist with payment arrangements and requests
- Maintain detailed records of all customer interactions
- Meet performance and quality metrics
- Participate in team activities and continuous improvement initiatives
Required Skills
- Strong multitasking and organizational abilities
- Basic proficiency in Microsoft Word, Excel, and Google Workspace
- Basic math skills (addition, subtraction, multiplication, division)
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Ability to quickly learn and retain information
- Problem-solving mindset and goal-oriented approach
Preferred Skills
- Bilingual (Spanish-speaking)
- Experience in process improvement initiatives
- Background in banking or financial services
Required Experience
- Minimum 1 year of recent call center experience
- Previous two roles must each have at least 1 consecutive year in a fast-paced call center
- Experience in national call centers (finance, banking, insurance, telecommunications)
- No technical support or dispatch/switchboard experience
Education
- Required: High School Diploma or equivalent
- Preferred: Associate's degree or higher
Additional Requirements
- Must reside within 1 hour of Phoenix or Tucson, AZ
- Available for in-person orientation (Day 1)
- Ability to work a flexible schedule
- Reliable hardwired internet connection
- Ability to transport company equipment (desktop, monitors, etc.)
- Must pass background checks, fingerprinting, and tax compliance verification
Other Details
- Fully remote after initial onboarding
- Intensive 3-week training program (mandatory attendance)
- Opportunity for permanent employment based on performance
- Interviews conducted remotely
Remote working/work at home options are available for this role.
