Audrey Golden Associates Ltd Senior Jobs in Usa

Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!

The Senior Director of Product will lead PriceSmart’s product organization across omnichannel eCommerce, membership, payments, B2B, and other Digital Experience initiatives. This role is pivotal in driving innovation and execution aligned with the Product Operating Model, fostering empowered product teams that deliver exceptional member and business experiences. In addition to leadership responsibilities, this role will personally own and lead one or more high-risk, high-impact initiatives as the product owner, ensuring strategic alignment and successful delivery.

What You'll Do

Product Leadership & Strategy

• Define and communicate a clear product vision and strategy across all digital experience domains.
• Champion the principles of a modern Product Operating Model, focusing on outcomes over outputs – enhancing member experience and impact rather than just delivering features.
• Align product initiatives with business objectives and member needs, ensuring measurable impact.
• Work collaboratively with IT to implement initiatives by providing prioritization and capacity planning assistance

Direct Ownership of High-Risk Initiatives

• Personally act as product owner for one or more high-risk, high-impact initiatives, driving discovery, prioritization, and delivery.
• Lead cross-functional teams to mitigate risks, validate solutions, and ensure successful outcomes for all projects.

Team Management & Development

• Lead and mentor a diverse team including:
• Product Owners (all levels including Director)
• Lead UI/UX and design team
• Foster a culture of collaboration, innovation, and continuous learning.
• Develop career paths and succession planning for product and design talent.

Execution & Delivery

• Own Program Increment planning with Product Owners for quarterly planning and prioritization of initiatives.
• Drive creation of product roadmaps for eCommerce, membership, payments, and B2B solutions.
• Partner with engineering to validate solutions through discovery and experimentation (A/B Testing).
• Implement data-driven decision-making and establish KPIs for product success.

Stakeholder Engagement

• Act as the primary liaison between product teams and business stakeholders.
• Communicate progress, insights, and strategic priorities effectively across the organization.

Who You Are

Experience:

• 10+ years in product management with at least 5 years in leadership roles.
• Proven track record in eCommerce, payments, membership, or B2B environments.
• Experience personally leading high-risk or mission-critical product initiatives.

Skills:

• Strong understanding of modern product operating models and agile methodologies.
• Excellent leadership, communication, and stakeholder management skills.
• Expertise in product discovery and delivery practices.

Education:

• Bachelor’s degree in Business, Technology, or related field (MBA preferred).

Benefits & Perks

We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:

• Competitive pay
• Medical, Dental and Vision plans
• Employee Assistance Program
• Education Assistance Program
• 401K Company Match
• Life Insurance
• LTD
• FSA/HSA Contributions
• Pet Insurance
• Calm Meditation App
• PriceSmart Membership Card
• BenefitsHub for Employee Discounts
• Fun events
• Employee recognition
• Supportive, nurturing environment with many opportunities for learning and growth
• ...and more!

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 5 years of tenure (some with over 30!), volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door everyday, wherever that door may be, in any of our 13 countries.

Position Summary

The Senior Patient Access Manager (SPAM) is responsible for leading and overseeing patient insurance eligibility and benefit verification, out-of-pocket estimates, and prior authorization processes. This role requires strong leadership, strategic thinking, and a hands-on approach to operational excellence. The SPAM partners cross-functionally to optimize workflows, drive continuous improvement and protect revenue integrity while supporting a positive patient and employee experience.

What you’ll be doing:

• Lead, coach and develop a team of patient access professionals, fostering a culture of accountability, engagement, and continuous improvement.
• Establish, implement, and maintain best practices, standard operating procedures, and performance standards to optimize patient access operations.
• Design and execute strategies to ensure compliance with payor authorization and medical necessity requirements while improving collections and safeguarding revenue.
• Manage, track and evaluate the effectiveness of patient access initiatives and performance improvement projects.
• Collaborate cross-functionally with clinical, billing , revenue cycle, and operational teams to improve workflows, processes, and outcomes.
• Identify, analyze and resolve issues that impact accurate and timely reimbursement.
• Oversee inbound and outbound patient access call center operations to ensure high-quality, timely and professional service.
• Develop, analyze and present reports and dashboards for departmental and executive leadership.
• Build and scale patient access processes to support organizational growth and evolving business needs.
• Ensure compliance with all regulatory requirements, payer rules and company policies.

What you’ll need:

Knowledge, Skills & Experience

• Must: 7+ years of progressive experience in Patient Access and Revenue Cycle Management, with a demonstrated track record of improving operational performance.
• Must: 3 years of Supervisory or Management experience leading teams.
• Must: Patient access experience within a clinical laboratory environment required.
• Experience working in startup or high-growth organizations with the ability to design and scale sustainable process.
• Proficiency with laboratory billing systems (e.g., Telcor, Quadax, XiFin) or similar platforms.
• Strong leadership capabilities with experience driving change, developing talent and building high-performing teams.
• Working knowledge of accounting principles, billing practices, medical terminology, CPT, and ICD-10 coding.
• Exceptional written, verbal, and interpersonal communication skills with the ability to engage effectively with patients, staff and leadership.
• Advanced proficiency in Excel and data analysis, with the ability to translate data into actionable insights.

Education, Certifications, and Licensures

• High school diploma or equivalent required
• Bachelor’s degree or additional coursework, certifications, or training (e.g., coding, billing Six Sigma) preferred.

Other

• This position is remote position.
• Periodic travel may be required to company headquarters in Scottsdale, AZ the Atlanta, GA, regional office as approved by the VP, Revenue Cycle Management.

Grow Your Career With Us

CND Life Sciences is a patient and employee-centric, future-focused organization. We know there is a patient hoping for answers behind every Syn-One test we perform, and this knowledge drives us day in and day out to be our best. We are dedicated, driven, and passionate with a strong sense of community and team spirit.

CND offers plenty of advancement opportunities and excellent benefits to include medical, dental and vision, STD, LTD, Life, AD&D, and 401K with an employer match and encourages a positive work life balance.

Our Mission

Since our founding, CND Life Sciences has been on a mission to advance the care of patients who face the potential diagnosis of a neurodegenerative disease. With long careers in research and clinical care, our founders set out to unlock deeper stories within the skin by detecting key pathological markers in the peripheral nervous system that had been previously out of reach.

Our Core Values

CND maintains core values that guide our work and mission every day.

Great science. It’s the foundation of everything we do.

Patients first. There is a patient hoping for answers behind every test we perform – we never forget that.

Clinician-minded. We are founded by physicians and dedicated to helping clinicians care for patients – we embrace this responsibility.

Quality core. We adhere to high laboratory standards and quality practices – it’s the only way to operate.

Always thinking. We are relentless in determining how we can innovate and do better – it’s just in our DNA.

Respect. We hold our employees, customers, partners, and suppliers in high regard – we succeed when we are aligned.

CND Life Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

• • Must have one of the following: ◦ Successful completion of ASHP-accredited post graduate year 1 (PGY-1) and year 2 (PGY-2) residency training programs or equivalent professional experience (i.e., three additional years of pharmacy experience per residency year; completion of a pharmacy fellowship program with a focus in an applicable field may be considered equivalent to a PGY2 residency) ◦ Six years of clinical practice experience ◦ Three years of experience as a HM Clinical Specialist
• Meets HM standards of an ASHP-Qualified Residency Preceptor

• PHRM - Pharmacist - State Licensure - Texas Department of Licensing and Regulation_PSV Texas Pharmacist license or eligible for Texas Pharmacist license and
• PPC- Pharmacist Preceptor Cert - State Licensure - Texas Department of Licensing and Regulation_PSV and
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association

• PALS - Pediatric Advanced Life Support or Instructor (AHA) or
• IV Certification - Intravenous certification (Various) or
• Board of Pharmacy Specialty certification

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers; capable of assuming responsibility for coordinating the activities of a major pharmacy service area
• Demonstrates professional and technical competence in the selection, evaluation, utilization, and distribution of drugs and drug information and applies these to all patient groups, neonate to geriatric
• Operates at a proficient level with regards to one’s application of the principles of rational drug therapy including but not limited to: application of current evidence-based guidelines, novel and innovative clinical practices
• Knowledge of operational pharmacy practice and demonstrated record of experience providing fundamental clinical pharmacy services and demonstrated experience with direct patient care activities and interactions with nursing and medical staff members
• Research competence in an area related to the practice of pharmacy
• Competence in research in an area related to the practice of pharmacy and maintains active credentialing with HM Academic Institute as applicable to primary work assignment (refer to manager for details)

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.
• Serves as a mentor for Clinical Specialists and pharmacy residents on research projects. Precepts ASHP-accredited residency program residents, and students from affiliated colleges of pharmacy.
• Develops educational materials and provides educational programs for the pharmacy staff and other hospital personnel.

• Processes all orders/requests accurately and efficiently, verifying appropriateness of all drugs in reference to the patient’s diagnosis, allergies, height and weight. Exercises good judgment in patient care decisions per performance standard and documents patient care activities and patient outcomes as impacted by pharmaceutical care and clinical interventions.
• Provides patient-specific and non-patient specific drug information support regularly.
• Serves as a pharmacy lead on policy and procedure reviews and responds timely to audit reports within areas of responsibility.
• Serves as a member on one or more Medical Staff committees and actively contributes to accomplishing the goals of the committee or subcommittee.

• Participates in developing medication therapy/disease state management protocols and/or dosing guidelines within specialty area.
• Provides pharmaceutical care in designated practice area(s) to patients from an advanced to expert level. Activities include, but are not limited to, proactive drug therapy reviews and monitoring, patient counseling, transitions of care including medication acquisition process support, and management of pharmacist based dosing protocols.
• Leads internal HM quality management and research program(s). Develops, implements, evaluates, and drafts reports of quality assurance program outcomes and conducts pharmacy research in concert with the departmental goals and objectives.
• Serves as an on-call resource in assigned roles as determined by manager (e.g. ID Stewardship, Investigational drugs, or general clinical).

• Contributes to the evaluation of medications for the HM Formulary, and provision of pharmacoeconomically sound medication in area(s) of responsibility and avoiding medication-related complications. Participates in HM committees and initiatives involving medication use for the optimization of pharmacoeconomic benefits.
• Self-motivated to independently manage time effectively and prioritize tasks for self and for specialty area of focus.

• Contributes regularly to intra-departmental, interdepartmental publications. Supports the Department’s ACPE delivery mission by providing ACPE programs and when needed, mentoring residents’ preparation of ACPE programs.
• Participates in research projects to advance the pharmacy department’s goals and the pharmacy profession. Submits research and scholarly work for publication, platform presentations, and/or poster presentations. Gives presentations at local, state and national meetings, including in-services presentations to pharmacy, medical, nursing, and nutrition staff in area(s) of responsibility. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Sr. Pharmacy Clinical Specialist.

• Uniform: No
• Scrubs: Yes
• Business professional: Yes
• Other (department approved): No

• On Call* Yes

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section

• • Must have one of the following:
  ◦ Successful completion of ASHP-accredited post graduate year 1 (PGY-1) and year 2 (PGY-2) residency training programs or equivalent professional experience (i.e., three additional years of pharmacy experience per residency year; completion of a pharmacy fellowship program with a focus in an applicable field may be considered equivalent to a PGY2 residency)
  ◦ Six years of clinical practice experience
  ◦ Three years of experience as a HM Clinical Specialist
  
• Meets HM standards of an ASHP-Qualified Residency Preceptor

• PHRM - Pharmacist - State Licensure - Texas Department of Licensing and Regulation_PSV Texas Pharmacist license or eligible for Texas Pharmacist license and
  
• PPC- Pharmacist Preceptor Cert - State Licensure - Texas Department of Licensing and Regulation_PSV and
  
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and
  
• ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association

• PALS - Pediatric Advanced Life Support or Instructor (AHA) or
  
• IV Certification - Intravenous certification (Various) or
  
• Board of Pharmacy Specialty certification

Company Profile:

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.

Houston Methodist is an Equal Opportunity Employer.

• Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors.
• Communicates updates to the project team as required.
• Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors.
• Coordinates with supervisor to ensure continual supply of work and availability of materials.
• Drafts and submits redlines upon completion of project.
• Ensures locates are performed on time and prior to team and equipment arriving at the worksite.
• Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes.
• Reads construction plans and municipality permits, and determines approach for completing work.
• Maintains all project documentation and records costs of project materials and material transfers.
• Ensures DOT inspections are performed on equipment.
• Works with project managers to ensure projects remain on schedule and within budget.
• Performs general construction labor in various weather conditions while utilizing safety fundamentals.
  • Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities.
  • Advanced operation of all test equipment associated with outside plant facilities and construction duties.
  • Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities.
  • Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable.
  • Locates cable and fiber in response to customer requests and/or construction needs.
  • Performs cable fault acceptance tests on newly constructed facilities.
• Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced.
• Services, cleans, maintains, and repairs equipment.
• Completes all related paperwork in a timely manner.
• Provides assistance to field services technicians, as needed.

• 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge.
• 1+ years of experience leading construction projects as a crew foreperson or project manager.
• Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
• Must have and maintain a valid driver's license and remain eligible for DOT requirements.

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered.
• Understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

• Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors.
• Communicates updates to the project team as required.
• Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors.
• Coordinates with supervisor to ensure continual supply of work and availability of materials.
• Drafts and submits redlines upon completion of project.
• Ensures locates are performed on time and prior to team and equipment arriving at the worksite.
• Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes.
• Reads construction plans and municipality permits, and determines approach for completing work.
• Maintains all project documentation and records costs of project materials and material transfers.
• Ensures DOT inspections are performed on equipment.
• Works with project managers to ensure projects remain on schedule and within budget.
• Performs general construction labor in various weather conditions while utilizing safety fundamentals.
  • Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities.
  • Advanced operation of all test equipment associated with outside plant facilities and construction duties.
  • Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities.
  • Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable.
  • Locates cable and fiber in response to customer requests and/or construction needs.
  • Performs cable fault acceptance tests on newly constructed facilities.
• Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced.
• Services, cleans, maintains, and repairs equipment.
• Completes all related paperwork in a timely manner.
• Provides assistance to field services technicians, as needed.

• 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge.
• 1+ years of experience leading construction projects as a crew foreperson or project manager.
• Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
• Must have and maintain a valid driver's license and remain eligible for DOT requirements.

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered.
• Understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

Job Description

What you will do – Essential Responsibilities

• Given long term strategic goals, can lay out a path across many versions.
• Participates in and supports initiatives outside of main area of responsibility.
• High degree of influence of data product direction and has ownership over large components.
• Thinks both strategically and tactically, keeping in mind both technical goals and company goals.
• Provides technical leadership for projects including 3–4 senior level individuals.
• The data engineer will be considered a blend of data and analytics “guru.” This role will promote the available data and analytics capabilities and expertise to business unit leaders and educate them in leveraging these capabilities in achieving their business goals.
• Work with data governance team members and information stewards and participate in vetting and promoting content created in the business and by data scientists to the curated data catalog for governed reuse.
• May be required to present at conferences to demonstrate company’s technical prowess.

Purpose of the role

Senior Principal Engineers partner with Engineers and Solution Architects to develop solutions and implement standards that ensure an unrivaled data experience. You are an expert in your craft and seen as a platform and implementation owner. You are an active contributor in the industry and have a passion for continuous learning.

Senior Principal Engineers practice hands-on development, have oversight of the technical tasks of others, and are the owners of the standards and best practices. Our Senior Principal Engineers act as a technical mentor to others and is an expert in supporting multiple areas of the business.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 8+ years of work experience required in data management disciplines including [data integration, modeling, optimization and data quality], and/or other areas directly relevant to data engineering responsibilities and tasks; multiple certifications preferred or
• Master’s Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required and 6+ years of work experience required in data management disciplines including [data integration, modeling, optimization and data quality], and/or other areas directly relevant to data engineering responsibilities and tasks; multiple certifications preferred.

Preferred Qualifications

• Expert experience working with large, heterogeneous datasets in building and optimizing data pipelines, pipeline architectures and integrated datasets using traditional data integration technologies. These should include [ETL/ELT, data replication/CDC, message-oriented data movement]
• Strong/expert experience with multiple advanced analytics tools languages such as [R, Python, Java, C++, Scala, others].
• Strong/expert experience with popular database programming languages including [SQL, PL/SQL, others] on both relational and non-relational databases.
• Strong experience with cloud data platforms such as Databricks, Snowflake
• Expert experience with data discovery, analytics, and data quality controls
• Expert experience in data modeling and ontologies
• Strong experience with microservices to Serve Data
• Strong experience in cloud platforms such as Azure, AWS, GCP

Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.

• Associates based in Richmond work onsite 5 days per week.
• Associates based in Plano work onsite 2 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. As an Operations team, our Senior Principal Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation. You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation. You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through strong partnerships and influencing other engineers, architects and management with new ideas that push the teams forward, you will contribute to the overall CarMax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that’s right for them!

What you will do – Essential Responsibilities

• Work with fellow associates to develop and build self-service capabilities, and automation, to enable our internal customers to move quickly and deliver on the needs of the business.
• Collaborate with colleagues in design, product management, and systems architecture to develop experimental solutions and bring great ideas to life
• Influence direction within the organization that contributes to the CarMax Strategic Plan, offering innovative ideas that contribute to building win-win solutions through continuous feedback and partnerships with your peer and the leadership team.
• Consult with internal customer and continually evolve the platform and its operations using solid engineering and agile practices.
• Stay on top Industry trends and lead the team in new ideas, processes and best practices to continuously improve what we do and ensure our customer experience is the best it can be

Purpose of the role

Senior Principal Engineers partner with Engineers and Solution Architects to develop solutions and implement standards that ensure an unrivaled customer experience. You are an expert in your craft and seen as a platform and implementation owner. You are an active contributor throughout CarMax Technology and have a passion for continuous learning.

Senior Principal Engineers practice hands-on engineering, have oversight of the technical tasks of others, and are the owners of the standards and best practices. Our Senior Principal Engineers act as a technical mentor to others and is an expert in supporting multiple areas of the business.

Qualifications and Requirements

• Bachelor’s Degree in Computer Science or related Technology field or equivalent experience and 8+ years of work experience or
• Master’s degree in Computer Science or related Technology field or equivalent experience and 6+ years of work experience

Cloud Specific Qualifications and Requirements

• 6+ years of working in and building Infrastructure within a cloud platform - Azure (preferred), AWS, Google (with relatable experience)
• 4+ years scripting or coding experience with one or more languages
• Deep technical experience in infrastructure, build and deployment, including private and public cloud, networking, connectivity, storage, virtualization and access control
• Experience leading engineering efforts or process improvements across multiple teams
• Implementation of Azure networking for enterprise organizations, building of hybrid environments to span existing customer networks and Azure
• Demonstrable experience with a range of Azure cloud capabilities including but not limited to storage, key vaults, virtual networking, web apps, Azure Active Directory, virtual machines, access management and automated deployments
• Demonstrable experience with software development preferably with one or more languages, such as PowerShell, Python, C#
• Demonstrable experience building and deploying resilient cloud architectures
• Demonstrable experience creating and managing CI/CD pipelines using tools such as Team City or Azure DevOps
• Demonstrable experience support Windows or Linux OS
• Mentoring internal and external team(s) in platform management and reusable patterns, and helping to solve complex problems that affect the organization
• Strong attention to detail, problem investigation and diagnostic skills
• Passion for eliminating repetitive manual processes using automation

Work Location and Arrangement:

West Creek: This role will be based out of the CarMax Home Office at West Creek (Richmond, VA) and associates will work onsite 5 days per week

OR

Plano: This role will be based out of the CarMax Dallas Tech Hub (Plano, TX) and associates will work onsite 2 days per week

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

*At Securian Financial the internal position title is Infrastructure Sr Analyst.*

Position Overview

As a ServiceNow Sr. Analyst, you will be responsible for maintaining, enhancing, and automating the existing infrastructure and supporting processes for the ServiceNow Platform. Your focus will be on executing and maintaining environments that support both internal and external application solutions, ensuring technologies are available and performing to meet business needs. You will define and implement technology solutions within the ServiceNow platform that align with Securian's business objectives and overall IT strategies. You will design, develop, and deploy applications within the ServiceNow platform. Collaboration with diverse business and technology teams will be essential. You will research trends impacting the ServiceNow technology platform. Finally, you will provide direction, guidance, and thought leadership to ITSM process owners to enhance their competency in leveraging CMDB, incident, problem, asset, change, knowledge, and service catalog management processes, streamlining operations.

Responsibilities include but not limited to:

• Maintain, support, and develop the ServiceNow platform via scripting and system configurations.

• Establish design and capability guidelines for new and existing ServiceNow features to ensure platform integrity.

• Architect and implement integrations with ServiceNow, third-party solutions, and internally developed applications.

• Research, recommend, design, and implement ServiceNow platform services, including workflows, ITOM, ITBM, ITSM, Performance Analytics, CMDB, and ITAM.

• Train internal associates and administrators in the use and configuration of ServiceNow applications.

• Own your code from design to delivery, including test automation and detailed documentation.

• Analyze, troubleshoot, and resolve ServiceNow system issues or operational support tickets.

• Provide rotational after-hours on-call support for ServiceNow production issues.

Qualifications:

• 2+ years of engineering experience with the ServiceNow technology platform or a comparable Service Management technology platform.

• Proficient in using ServiceNow or equivalent Service Management tools for analysis, design, development, and integration with other applications, including 3rd party software.

• Skilled in configuring ServiceNow Discovery and Orchestration.

• Project management and leadership skills with a proven ability to deliver outcomes on complex service management initiatives and transformations.

• Strong verbal and written communication skills to convey technical information and ideas at all business levels.

• Proven ability to effectively prioritize and execute tasks in a fast-paced environment.

• Demonstrated ability to assess customer needs, creatively approach solutions, and influence appropriate courses of action.

Preferred Qualifications:

• 2+ years of experience deploying, implementing, administering, configuring, and/or developing solutions on the ServiceNow technology platform.

• Bachelor's Degree or equivalent experience, education, and certification.

• Broad technical experience that includes integrations and infrastructure build and support.

• ServiceNow Administrator certification, with additional development certifications/experience (e.g., Advanced System Administration, Certified Application Developer, Application Creation).

• Experience and understanding of web technologies, SaaS solutions, and development (HTML, CSS, JavaScript).

• Experience with application integrations using technologies such as SOAP or REST Web Services, JDBC/ODBC, and flat files.

• Experience with ServiceNow reports, dashboards, and Performance Analytics.

• Knowledge of Information Protection strategies (DR, encryption).

• Understanding of data management and concepts such as data normalization, record retention, and archiving.

• ITIL certification V3/V4.

• Project management and leadership skills (agile preferred) with proven ability to deliver outcomes on complex service management initiatives and transformations.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Job Summary:

The Sr. Director of Quality Compliance directs Governance, Audit, Inspection, Escalation and Risk Management and is a valued member of the PAI Quality Leadership team. The incumbent will direct, consult, develop, implement, maintain, and ensure that the overall cGMP compliance profile is maintained effectively. This role will ensure the development and implementation of compliance processes and systems in a manner consistent with global quality systems requirements, corporate standards, current regulatory and client requirements. The role will engage effectively with health authorities and identify mechanisms to assure that our practices and policies meet current regulatory expectations.

The incumbent will direct the quality notification to management program through escalation of quality events and the governing processes. The role will manage the DEA compliance, external and internal audit programs, and CMO audit requirements. The incumbent will lead continuous improvement programs and support compliance and risk activities.

We are seeking an ideal candidate who can establish a Quality Compliance strategy and direction throughout the organization.

The incumbent will work to ensure continuous improvements regarding the most recent national and international cGMP compliance standards and to accomplish compliance in the most efficient way. The position will, develop and lead inspection readiness programs and provide guidance on all compliance related matters. They will advise on industry issues and regulatory changes that may affect PAI. This role involves developing and implementing strategies to ensure compliance with regulatory standards, conducting audits and inspections, and managing quality-related issues to maintain the company's integrity and reputation.

Key Responsibilities:

• Develop and implement quality compliance programs and policies.

• Conduct internal and external audits to ensure compliance with regulatory standards and company policies.

• Quality Compliance and Internal Audit - Directs the activities for conducting internal audits across the Business Unit and manages all external audits by Notified Bodies, FDA, DEA and other Competent Health Authorities.

• Oversee inspection processes and ensure readiness for regulatory inspections.

• Manage escalation processes to address and resolve quality issues promptly. Notifies executive leadership through corporate quality escalation program.

• Direct and Communicate Notification to Management regarding escalated quality events

• Collaborate with cross-functional teams to implement quality compliance corrective and preventive actions (CAPAs).

• Monitor and review quality assurance and quality control data to identify trends and areas for improvement.

• Prepare and maintain documentation related to compliance, audit, inspection, and escalation activities.

• Provide training and support to employees on quality compliance and audit practices.

• Stay updated on industry regulations and standards to ensure ongoing compliance.

• Report to senior management on quality compliance, audit, inspection, and escalation activities and progress.

• Post Market Surveillance - Directs the activities to comply with regulatory requirements for post-market surveillance of PAI products on the required schedule for adequacy of product instructions for use, risk management, performance and other key factors.

• Compliance and Internal Audit - Directs the activities for conducting internal audits across the Business Unit and manages all external audits by Notified Bodies, FDA, DEA and other Competent Authorities.

• Tracks and trends Quality Indicators.

• Interfaces with all PAI manufacturing facilities as well as other Business Unit functions.

• Executes on Quality Goals as approved by the Quality Leadership Team.

• Ensures maintenance all required records for the QMS.

• Ensures the selection, orientation, development, and retention of a sufficient number of qualified staff to carry out the responsibilities of the department.

• Provides leadership for the overall Quality Compliance Escalation & Notification to Management process and associated CAPAs.

• Analyzes internal quality systems and associated data to assure adherence to QSRs, DEA, and other international standards (ICH), PAI quality standards, and Business Unit and Facility quality standards.

• Develops, reviews and maintains Quality Policies.

• Reviews Quality audit reports and prepares appropriate corrective action responses.

• Establishes and leads an inspection readiness program. Provides on-site support for inspection management for key inspections.

Qualifications:

• Bachelor’s degree in: Pharmacy, Chemistry, Biology, Chemical Engineering, or relevant discipline.

• Minimum of 15 years of experience in quality assurance, quality control, or risk management within the pharmaceutical industry at a senior leader level.

• Knowledge of systems and processes which support Quality management. Specifically, operational experience in the core QMS processes such as document management, change control, deviation handling, quality control, good distribution practices, supplier quality management, and escalation to management processes.

• Demonstrated excellent interpersonal, written and verbal communication skills, and demonstrated ability to prepare written reports, correspondence and presentations to senior leadership.

• Experience recognizing the broad, systemic implications of problems and issues and demonstrated experience with negotiating win-win solutions for a broad range of global QMS initiatives.

• Comprehensive understanding of auditing principles and ability to perform as a lead auditor. Experience with regulatory authorities from an auditing perspective with regulatory experience in a pharmaceutical GMP environment required.

• Knowledge of Quality best practices and experience with technology tools to support the

• Extensive knowledge of global quality regulations, industry or international standards and ability to interpret and implement.

• Ability to understand Regulatory, Business Unit and Plant Quality Systems and be able to implement systemic changes to enhance product quality and improve business efficiency at the Business Unit & Plant levels.

• Ability to interface with regulatory bodies to defend quality compliance.

• Proven leadership ability and experience building and maintaining positive relationships globally, both internally and externally.

• Broad expert knowledge of pharmaceutical, API, Aseptic, and OTC manufacturing processes and regulations.

Skills & Competencies:

• Knowledge, experience, and skills with quality assurance functions; and the use of information technology platforms. Track record of strong involvement with industry professional associations is preferred. Capability to network within the pharma industry and partner strategically with health authorities/regulators.

• Industry experience in applying predictive analytics and big data/artificial intelligence to create predictive indicators of quality manufacturing

• Capability to collaborate effectively with across global quality network

• Listening, negotiating and effective communication skills under pressure are highly preferred. Business minded and customer focused.

• Responsible for monitoring sponsored studies for compliance with PAI quality standards, regulatory agencies requirements, and if applicable, global standards/requirements

• Ensures that company products meet defined quality standards through management oversight

• Directs, initiates, plans, and develops processes and projects to define and implement quality assurance practices within manufacturing operations in line with organizational policies, standards, and guidelines. Ensures overall quality control of processes, raw materials, and products in line with regulatory and industry standards.

• Manage Quality and Compliance teams so that Quality Management Systems PAI sites in compliance with all relevant legislation and controls; and relevant guidelines are fully addressed in a way which is relevant to our sector of industry and dosage forms, proportionate, appropriate and sustainable.

• Directs and manages audit processes and reporting requirements designed to support the functional area strategies that align with the principles and values of PAI.

• Quality Assurance

• Quality Risk Management

• Quality Compliance Management

• Quality Control

• Process Improvement

• Data Analysis

• DEA and DSCSA Standards

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

• The physical requirements and working conditions listed for this job are representative of those required on the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities. Typical office environment requiring the use of typical office equipment (e.g., computers, phones, etc.). Computer keyboarding, computer monitor and mouse use including reaching forward, grasping, finger and wrist manipulations, and neck bending and turning: near vision is necessary for computer monitor use. Continuously required to stand, sit, walk, talk and hear, occasionally required to reach with hands and arms, frequently required to stand, sit, walk, talk and hear, occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. Ability to lift to 30lbs.

• PAI is an Equal Opportunity Employer. PAI uses E-Verify.

• EEO Employer / Veteran / Disabled

At Foundry, we serve our clients and partners best by attracting and unleashing the most talented and courageous professionals in industry, all while having fun and building a lasting impact on the broader community. Don’t just take our word for it. The best way to experience our culture is to immerse yourself in it. But be prepared – it’s contagious.

Our Development and Investments Team works together to source and execute investment opportunities with the insight of true local knowledge. We are currently seeking a Deal Principal, Seniors Housing to join our Development and Investments (“D&I”) team. This is an excellent opportunity for a seasoned real estate investment and development professional possessing strong financial skills, business development acumen and leadership to work with the Development & Investment team in sourcing, capitalizing, and executing real estate development opportunities in Senior Living. Our existing Healthcare real estate and operating platform combines in-depth sector knowledge and operating expertise in the Seniors Housing real estate. Additionally, Foundry has 440+ commercial real estate associates and 4,800 + healthcare associates and represents some of the best-known names in Real Estate. Our senior living management company encompasses 68 communities in 15 states. We manage approximately 5,500 senior living units for some of the most sophisticated equity partners in the space. We are expanding the size of our portfolio of managed communities through both acquisitions and development to address the needs of the aging population, a trend expected to continue for several decades.

Location preference: Orlando, FL; Boca Raton, FL; Atlanta, GA; Raleigh, NC; Charlotte, NC; Nashville, TN; Dallas, TX

Travel: Up to 50%

Essential Job Functions:

Collaborate with local Foundry partners to source development opportunities that align with Foundry’s Healthcare investment platform objectives and guidelines. Commanding development and market knowledge expertise is required to generate targeted investment return opportunities. Must be able to lead a development process from site selection through completion.

Source new development opportunities:

• Responsible for identification and gaining control of new senior living development locations in consult with the operations team and local market Deal Principal.
• Collaborate with teams and individuals across our markets to source development opportunities meeting our investment objectives.
• Key relationships include the local Foundry team, the investment sales community, brokers and third parties, among others within our senior living vertical.
• Develop relationships and regularly communicate with local development participants (investors, operators, general contractors, architects, lenders, engineers, appraisers, etc.) to maintain knowledge of opportunities and market conditions.
• Creates and implements project business plan, securing sites, hiring A&E team, project execution, including hiring of management teams, determining project operating budgets, overseeing other team members’ negotiations, communicating with investment committees etc.
• Interact with capital partners on day-to-day communications regarding project process.

Oversee the underwriting and capitalization process, including:

• Work with “Deal Hub” to prepare an analysis and review of offering materials, operating statements, development budgets, equity, and debt term sheets.
• Acquisition and analysis of key property and market information from deal leads, landowners, brokers, property managers.
• Oversee development of advanced financial models and analysis.
• Oversee preparation of investment committee memos, equity/debt packages, presentations and reports for investors and lenders.

Other Responsibilities include:

• Perform market research for capital market conditions, submarkets, and potential development sites. Based on the research, recommend and implement assumptions for models as well as prepare periodic presentations.
• Manage the underwriting, due diligence and closing process including review of third-party reports, property/tenant information, JV and debt documentation, and closing statements.
• Develop relationships with potential capital partners, lenders, brokers, property managers, etc. to source and capitalize investment opportunities.
• Participate in local municipality meetings for zoning and site plan approvals.

Education and Experience Requested:

• Must have an Undergraduate or Graduate degree in Finance or Real Estate with 10+ years of relevant senior living development experience; master’s degree preferred.
• Ability to source development opportunities.
• Demonstrated knowledge of broader senior living healthcare asset class required, including emerging trends, with additional market knowledge of the Southeastern & Mid Atlantic US preferred.
• Excellent business development, interpersonal, and oral/written communication skills with a proven track record.
• Established ability to develop and maintain positive relationships with colleagues, managers, lenders, partners, and third parties.
• Demonstrated ability in conducting data analysis and real estate financial modeling, including complex debt and equity partnership structures.
• Advanced proficiency in analytical writing– proven ability to effectively communicate and present well-reasoned, data-supported thoughts and ideas to a variety of audiences.
• Strong research, writing, analytical and problem-solving skills.
• Effective time manager– demonstrated track record ability to consistently manage multiple projects with accuracy, set priorities, and meet deadlines.
• Extremely high energy, fast-paced and driven to succeed.
• Keen ability to work efficiently autonomously or as a member of a team.

Foundry Commercial is an Equal Opportunity Employer

Foundry Commercial is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Foundry Commercial to grant equal employment opportunities to all qualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.

About the Company

IronRoad is conducting a confidential search for an experienced Senior Commercial Property Manager for our Cincinnati/Dayton Ohio Client.

About the Role

(MUST HAVE COMMERCIAL PROPERTY MANAGEMENT EXPERIENCE TO BE CONSIDERED FOR THE POSITION) The Sr. Commercial Property Manager we are looking for will be responsible for total day to day planning, supervision, and scheduling of property management functions for an assigned portfolio of property investment Portfolio and 3rd Party assignments to achieve owners' investment goals and objectives, and to provide high level of customer service to clients. A strong Sr. Property Manager will be a motivated self-starter who can work independently to meet all deadlines as required. They will be detail oriented and use good judgment skills in overseeing the day-to-day operations. They will have working knowledge of office processes, computer software, and electronic communications tools to include, Microsoft office, Word, Excel & PowerPoint. A successful Sr. Property Manager will have developed written and verbal communication skills, proven interpersonal skills with experience providing administrative support in a high-profile environment with tact and diplomacy all while maintaining standards of professionalism for the organization in the areas of confidentiality, teamwork, timely and effective communications, enforcement of company policies, and standards of customer service. We are looking for someone who brings a great vibe to our client's team.

Responsibilities

• Regular attendance is required during normal working hours. Work beyond 40 hours per week may be required on occasion.

Qualifications

• 5 + years of experience in Commercial Property Management
• Real Estate License
• CPM, RPA preferred
• Must be customer service oriented with excellent interpersonal skills and problem-solving abilities
• Must have proven management administrative skills
• Must be able to organize and plan and to multi-task
• Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent written and verbal communication skills
• Must be able to compose business letters, prepare reports, and assemble presentations from beginning to end
• Must be able to handle a great deal of confidentiality
• Position requires valid driver's license to travel to properties, meet with clients and vendors

Required Skills

• Client Service:
• Serve as primary client communication contact for any building issues or for problems between clients.
• Promptly respond to requests from clients for service or information with the goal of helping them in the shortest possible time.
• Anticipate and solve client concerns involving maintenance and service of the buildings.
• Develop and implement client retention programs, including planning and coordination of client appreciation events as approved by Owner.
• Communicate regularly with clients by newsletter or other correspondence to let them know about upcoming events, construction projects, new neighbors, etc.
• Follow up on progress of service requests from Clients to assure they are satisfied with Services' maintenance and contracted services.
• Proactively on a routine basis visit each client to give a "personal touch", and to aid the development of a trusting business relationship.
• All associates are required to monitor, track, and summarize time spent on projects and assignments to measure account profitability.
• Financial and Reporting Services:
• Prepare annual operating expense budgets for each portfolio property.
• Create non-recurring expense projections annually - making recommendations to Owner for long range capital budgeting.
• Prepare variance reports monthly or quarterly for Owners/Asset Managers, as required.
• Calculate and provide information annually or quarterly (as needed) for CAM billings to Accounting as required by certain building leases or condo management agreements.
• Invoice clients for services, as required by the lease.
• Revise budget as necessary during the year.
• Maintain communications contact with Owner representatives - keep Owners well informed on matters affecting the properties.
• Code and approve operating expense invoices for payment.
• Interface with the Asset Management on new properties and properties being refinanced providing financial or physical property information, as needed.
• Prepare "Year to Year" variances as required by Owner.
• Prepare 3rd party monthly accrual reports and variance reports plus any other reports deemed necessary by the Owner.
• Plan and coordinate Annual Association Meetings with unit owners or park association landowners.
• Quality Control:
• Regular inspection and evaluation of building interior and exterior finishes, cleaning, doors, locks and windows, HVAC systems, building mechanical systems, roofs, pavement, landscaping as well as janitorial, security and trash services.
• Identify emergency, safety, and urgent repairs, solicit bids, and recommend action to Owner.
• Coordination, negotiation, contracting and supervision and quality control of all outside service providers for janitorial, landscape care, snow removal, electrical, plumbing, heating and air conditioning repair and maintenance, parking lot repair and maintenance, carpenters, window washers, roofers, etc.
• Create bid specifications for repair or regular maintenance work.
• Create and administer Inspection and Testing Schedules for Preventative Maintenance of building systems.
• Assist leasing; back up agent to show space to prospects as needed; develop renewal/expansion leads and communicate such.
• Conduct property tours as required with lenders, insurance companies, owners, and investors.
• Supervise minor building renovation or improvement work.
• Communicate with tenant fit-up team to coordinate construction activities in assigned portfolio.
• Maintain 24 hour / 7-day availability for property emergencies.

Physical Demands and Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Pay range and compensation package

Full-Time - $65,000.00 - $90,000.00 + Annual Bonus + Medical/Dental/Vision/401k

Compensation is based on skill & experience and determined with the hiring manager

Equal Opportunity Statement

IronRoad

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

• $2,000 sign-on bonus!
• Uncapped monthly commission (the sky is the limit!)
• Generous 6-month ramp-up period with supplemental income
• Reimbursement for your mileage in between appointments
• Discounted TDS services
• Full benefits package, including:
  • Health, dental, vision, and life insurance beginning on day one of employment
  • 401K program with excellent company match
  • 3 weeks paid vacation, 2 weeks paid sick time, and company holidays

• Identify, contact and build relationships with prospective customers as well as existing customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.
• Leverage the TDS CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios for new and existing customers.
• Maintain accurate and timely customer status and forecasting utilizing the CRM system for all new prospects and the existing strategic customer base.
• Write and submit accurate and timely new customer orders following the established sales process. The SR Account Executive will also manage/place moves, adds, changes and deletion orders (MACD) for their existing customer base.
• Conduct sales calls to determine customer needs, gain information, determine how TDS can help solve business challenges and effectively communicate TDS' value proposition to prospective customers and their existing customer base.
• Meet or exceed sales and revenue growth for new and existing customer base. Make regular contact with existing base, building that relationship and growing the revenue's from those accounts.
• Build and maintain relationships with contacts and lead sources.

• 3+ years sales experience.
• 2+ years cold calling experience.
• Must have and maintain a valid driver's license, insurance, and have access to reliable transportation.

• Proven ability to work in a fast paced, ever-changing, multi-system environment.
• Proven ability to manage a territory using technology, prioritization and time management skills.
• Track record of success in business-to-business sales.
• Access to a cell phone.
• Excellent verbal and written communications skills including the ability to convincingly persuade others as evidenced in personal interviews and via telephone.
• Ability to clearly and effectively set goals and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.
• Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, making decisions and effectively implementing the decision.
• Computer literacy (i.e., Excel, Word, email, Internet).
• Must maintain quota levels.

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time