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The Membership Concierge III at Life Time Work delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time Work to prospective members, assist with the buying experience and directly contribute to the achievement of Life Time Work acquisition and retention goals. This position serves as a leader on the Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. This team member executes and attends events in Life Time Work, with the intention of building community connection and promoting healthy way of life programming. This team member is responsible for day-to-day operations of the space, including member onboarding, service desk management, limited technology support and supplies management.

Job Duties/Responsibilities

• Builds and develops relationships with new and existing members by providing premiere customer service and showing care for all members, team members and space presentation
• Serves members at member service desks, setting an energetic, helpful and friendly tone
• Performs daily walkthroughs to ensure that all areas are \"like new\", clean and organized
• Hosts member events on a regular basis focused on living a healthy way of life in work, and to cultivate community and connection between members
• Demonstrates personal sales success by achieving and exceeding daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach
• Tracks business financials for the Life Time Work location including P&L
• Facilitates cross-training with Club Member Concierge team.
• Builds awareness and support for retention through effective communication and reporting of all social and business activities
• Collects and responds to feedback and concerns gathered from team members and members
• Delivers new member onboarding

Position Requirements

• High School Diploma or GED
• 3 to 5 years of sales and customer service experience
• Demonstrated proficiency with Microsoft Office Suite
• Excellent communication, and time management skills

Preferred Requirements

• Experience with Microsoft Dynamics CRM

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Come join the leader in the industry! We are seeking passionate, hard-working individuals to represent our brand. We offer a vibrant, highly professional work environment, which is perfect for a fun-seeking, team player! Starting pay $21! Quarterly reviews for hourly pay increases up to $25 per hour. $800 monthly bonuses based on store performance. Commission on all product, package, upgrade, and membership sales. Fun goal-related contests in addition to bonuses. 401K opportunities. Medical, dental, and vision benefit opportunities. Employee discounts on amazing products. Complimentary all access diamond membership to all salon services.

What we offer:

• Quarterly reviews for hourly base pay increases up to $25 per hour
• $800 monthly bonuses based on store performance
• Commission on all product, package, upgrade, and membership sales
• A welcoming, team-oriented atmosphere
• Training on how to set goals and achieve them
• Fun goal-related contests to make your workdays more fun and competitive
• Complimentary diamond salon membership
• Employee discount on our amazing skin care products

Responsibilities:

• Meeting sales goals measured daily/weekly/monthly
• Hire and train salon consultants to help achieve salon goals
• Maintain a positive, fun, and professional salon environment for your employees and clients
• Consults with customers in a professional, upbeat manner
• Educate customers on safe tanning practices and retail items
• Maintain a clean and organized salon
• Opening/closing business
• Daily administrative paperwork, and goal tracking
• Walk customers to their rooms and teach them how to use the tanning equipment when they have questions or are first-time users.
• Attending off sight sales and job trainings

Qualifications:

• High school diploma, or equivalent.
• Must be at least 18 years of age
• Must be able to stand, bend, walk for long periods of time, for 7 hours per day
• Must be able to lift 25 pounds without assistance
• Reliable transportation, flexible availability including nights and weekends

West Coast Tanning, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always \"guest ready\" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.

Your responsibilities include:

• You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
• Floorsets are your \"thing\": You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
• You're a merchandising innovator: You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
• You've got a \"teamwork\" mentality: You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
• You're a people person: You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
• Integrity is your middle name: You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.

You'd be great for this role if:

• You love AE and Aerie products!
• You love organization and have attention to detail; priority-setting and time management are your strong suits.
• You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
• You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.

Our associates love AEO because:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

Come join the leader in the industry! We are seeking passionate, hard-working individuals to represent our brand. We offer a vibrant, highly professional work environment, which is perfect for a fun seeking, team player! Starting pay $16.50!

What we offer:

• Guaranteed commission on all product, package, upgrade, and membership sales
• $75+ monthly store bonus opportunity
• A welcoming, team-oriented atmosphere
• Training on how to set goals and achieve them
• Fun goal related contests to make your workdays more fun and competitive
• Complimentary Diamond Salon Membership
• Employee discount on our amazing skin care products

Responsibilities:

• Meeting sales goals measured daily/weekly/monthly
• Consults with customers in a professional, upbeat manner
• Educate customers on safe tanning practices and retail items
• Maintain a clean and organized salon
• Opening/closing business
• Daily administrative paperwork, and goal tracking
• Walk customers to their rooms and teach them how to use the tanning equipment when they have questions or are first time users.
• Attending off sight sales and job trainings

Qualifications:

• High school diploma, or equivalent.
• Must be at least 18 years of age
• Must be able to stand, bend, walk for long periods of time, for 7 hours per day
• Must be able to lift 25 pounds without assistance
• Reliable transportation, flexible availability including nights and weekends

West Coast Tanning, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.

You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.

You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.

You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!

You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.

Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

You love AE and Aerie products!

You've led teams in a retail management role previously - #practicemakesperfect!

You can multi-task and have attention to detail; priority-setting and time management are your strong suits.

Business acumen? You've got it!

You have flexible availability - you're available to work when the guest shops!

They work with REAL people - there's nothing like your #AEOFamily.

They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.

They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)

They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

We are looking for outgoing, energetic positive leaders to accurately represent our brand, develop sales teams with a focus on increasing profits, and increase both customer and employee satisfaction. The ideal applicant will be highly motivated to set and achieve sales goals, thrive on a commission driven environment, and have a desire to build a career with our organization. Individuals in this position will complete a comprehensive training program to prepare for a position on our management team.

What We Offer:

• Base pay plus commission and bonus opportunities allow our managers to make on average $15-19 per hour! Top performers make even more!
• A welcoming, team oriented atmosphere.
• Customer service training
• Entry level sales training.
• Entry level leadership training.
• Training on how to set goals and achieve them.
• Fun goal related contests to make your work days more fun and competitive.
• Flexible school schedules.
• Growth and career opportunities.
• Complimentary Diamond Salon Membership.
• Employee discount on our amazing skin care products.

Responsibilities:

• Maintains store staff by recruiting, selecting, and orienting employees.
• Meets sales goals and other performance criteria by training, motivating, mentoring and providing feedback to sales staff; including coaching, counseling, disciplining employees.
• Completes company operational requirements by scheduling and assigning employees; following up on work results.
• Achieves financial objectives through effective monitoring of controllable expenses such as labor, cost of sales, and expenses.
• Maintains the stability and reputation of the store by complying with all legal requirements.
• Manages and assigns tasks appropriately to ensure the stores are clean, adequately stocked, organized, well-kept and customer ready.
• Establishes rapport with customers building loyalty and long-term relationships.
• Creates a positive, motivating, team based environment.
• Investigate and resolve customer concerns in a timely and professional manner.
• Analyze daily sales and expense information and perform all other financial analysis to maximize sales and net profits.
• Safeguards and accounts for all money received and is responsible for banking requirements.

Qualifications:

• High school diploma, or equivalent.
• Excellent verbal and written communication skills.
• Proven experience in retail/customer service environment.
• Ability to effectively influence others.
• Must be able to stand, bend, walk for long periods of time, for 7+ hours per day.
• Must be able to lift 25 pounds without assistance.
• Reliable transportation, flexible availability including nights and weekends.

Brookman, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Compensation: $15.00 - $19.00 per hour

Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.