Director of Patient Financial Services

Job title: Director of Patient Financial Services

Location: Camden, NJ

Job Type: Full Time, Day Shift, 3 days work from home (can choose what days are in office)

Job Description

The Director of Patient Financial Services provides strategic leadership and oversight of healthcare receivables operations, including patient registration, billing, accounts receivable, cash management, and financial reporting. This role is responsible for optimizing revenue cycle performance, ensuring regulatory compliance, and driving accurate claim submission and timely reimbursement across the organization. The Director will lead a combined team of approximately 75 staff across multiple locations and will partner closely with operational and executive leadership to improve financial outcomes. This role leverages deep expertise in hospital billing, reimbursement, and financial eligibility to resolve complex issues, analyze performance trends, and implement process improvements aligned with organizational goals.

Key Responsibilities

• Provide strategic and operational leadership for all healthcare receivables functions, including billing, AR, cash management, and reporting Directly manage and develop management teams overseeing approximately 75 staff across multiple facility operations
• Ensure compliance with federal, state, payer, and industry regulations Analyze and resolve complex claim submission and reimbursement issues across departments
• Utilize Epic to support enterprise billing, AR workflows, and reporting Oversee budgeting, forecasting, auditing, AR and reserve analysis, and financial performance reporting
• Monitor healthcare financial indicators and lead continuous improvement initiatives

Minimum Qualifications:

- Bachelor’s degree required; Master’s degree in healthcare administration, business, finance, or a related field preferred

- Minimum 5 years of progressive management experience in healthcare receivables or revenue cycle operations

- In‑depth knowledge of hospital billing, reimbursement, and AR processes

- Strong financial acumen and executive‑level communication skills

Plus (Strongly preferred):

• In‑depth working knowledge of Epic

Compensation

$170,000 to $190,000 per year annual salary

Exact compensation may vary based on several factors, including skills, experience, and education.