Arrive Hotel Austin Remote Jobs in Usa

ENGINEER | ARRIVE AUSTIN

POSITION PROFILE

We're looking for a seasoned Engineer that's savvy with preventative maintenance and ongoing repairs to ensure our hotel is safe and comfortable for guests and our team!

ABOUT ARRIVE AUSTIN

Located in the heart of East Austin, ARRIVE Austin is the perfect neighborhood hotel for guests looking for a blend of modern luxury, local authenticity, and friendly hospitality. With meticulously designed rooms and three distinct dining outlets, ARRIVE Austin welcomes travelers and locals alike. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at ARRIVE Austin!

THE TASK AT HAND:  

• Conducting ongoing room inspections to identify repair needs  
• Installing or repairing sheet rock and other wall coverings 
• Painting and painting touch-ups as needed throughout the property 
• Installing and repairing basic electrical fixtures, from replacing light switches to swapping lightbulbs 
• Repairing fixtures and furniture 
• Installing, replacing, and programing televisions 
• Performing minor plumbing functions 
• Replacing and repairing heating and cooling pumps as well as preventative maintenance on HVAC units 
• Tracing and repairing all types of water lines  
• Troubleshooting and repairing kitchen equipment 
• Maintaining repair and preventive maintenance records while following service recovery guidelines 
• Adhering to work to local, state and Federal codes while performing all building maintenance needs.  
• Supporting the operations team and completing some House Person functions in the event of staffing shortages or busy periods.  
• Practicing safe work habits by wearing protective safety equipment and complying with MSDS and OSHA standards  
• Helping to ensure overall guest satisfaction 
• Working a flexible schedule based on hotel occupancy or emergency repair needs 

WHAT WE'RE LOOKING FOR: 

• A positive, upbeat attitude and a passion for building maintenance 
• A collaborative team member that’s happy to pitch in, support coworkers, and try things differently if the situation calls for a quick pivot.  
• A good communicator 
• Top-notch organization skills and the ability to prioritize projects 
• The ability to safely work throughout a shift. Tasks may include walking, standing, bending, and lifting supplies up to 50lbs.  
• Comfort in a fast-paced environment 
• 5+ years of experience in general repair and building maintenance 
• Professional skilled trade licensing in plumbing & electrical preferred, but not required 
• A flexible work schedule as weekend and holiday shifts may be required from time to time 
• Requires mobility and prolonged standing, walking, bending and lifting up to 50 lbs 
• Extensive knowledge of AC systems & refrigeration 

WHAT'S IN IT FOR YOU:  

•  A competitive compensation package including medical, dental, vision, and life insurance. 
• 401(k) retirement plan (future you will love this one!) 
• Paid time off, holiday pay, and sick pay when you’re under the weather. 
• Career advancement in an organization committed to helping star employees thrive. 
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. 
• Professional development that sets you up for success across multiple hospitality career paths. 
• A collaborative work environment where your creative ideas can come to fruition. 
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) 
• Hands-on training with a nimble team. 

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. 

For more information, visit or follow @palisociety 

For more information, visit or follow @lepetitpali 

For more information, visit or follow @arrivehotels 

We are an E-Verify Employer/Somos un empleador de E-Verify. 

• 5+ years’ experience working in general repair and maintenance
• Professional skilled trade licensing in plumbing & electrical preferred, but not required
• Must be able to work a flexible schedule and shifts – weekends & holidays as needed by the department

MORE ABOUT US: 

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service. 

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us! 

Grow with us...

Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.).

About Us:

1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.

1 HOTELS IS...

• Natural. Nature guides everything we do.
• Modern. Of the time, with an eye on the past and a foot in the future.
• Conscious. Mindful of how our hotels are created and how our guests are treated.
• Discovery. Explorations of surrounding locales.
• Imperfect. Still evolving — we don’t have all the answers.
• Committed. Bettering ourselves and bettering the industry.

1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.

Position Overview...

We’re currently in search of a seasoned and highly ambitious, opening Hotel Manager for 1 Hotel Austin to provide support and expertise to the team.

Our vision of an ideal Hotel Manager extends beyond being a seasoned professional; we are seeking a visionary thought leader, an innovator, a trendsetter, and a hospitality virtuoso. This individual radiates vitality, enthusiasm, and possesses impeccable communication skills. They serve as mentors, guides, and cherished pillars of support, elevating each member of our 1 Hotel Austin's team. In this role, you will take the helm of overseeing every facet of our hotel's daily operations, from pre-opening to post-opening phases, with a commitment to optimizing revenue and exceeding our guests' expectations.

In the position of Hotel Manager, you will play an indispensable role in bolstering the objectives of our Team while embodying the very essence of our brand. It's crucial to underscore our unwavering belief in fostering positive, nurturing work environments. Your mission will be to perpetually evolve and enhance our work culture, enriching the lives of every employee and ensuring they strike a harmonious balance between their professional and personal lives.

You’ll also play a key role in supporting the Guidance Team’s achievement of its objectives, and you’ll always represent the best face of the brand.

One more thing: we believe in positive, healthy work environments, no matter what. It’ll be your job to foster one that’s constantly evolving—improving every employee’s work life, and giving them a life outside work.

• Develop and communicate a hotel operations strategy that is aligned with the company and brand and lead in its execution.
• Establish goals to optimize performance and hold the operational leadership team accountable for desired outcomes.
• Provide inspirational leadership to enliven the Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.
• Monitor guest feedback and performance data to optimize guest engagement and retention and take appropriate corrective action.
• Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market.
• Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Identify the developmental needs of others and provide opportunities for growth and development to maximize talent.
• Develop the hotel operational budget and monitor financial performance to ensure goals are met or exceeded and opportunities are identified and addressed.
• Ensure proper controls are in place and policies are established and followed by all team members.
• Establish and maintain open, collaborative relationships and ensure direct reports do the same.
• Ensure regular, ongoing communication occurs (e.g. daily rallies, divisional/departmental meetings, attendance at regular and ad hoc hotel meetings).
• Recruit and select talented leaders and team members who will enhance the Hotels culture and demonstrate functional expertise; ensuring staffing levels are appropriate to meet business demands.
• Provide guidance and direction to subordinates through coaching, counseling, mentoring, and reviewing performance.
• Utilize interpersonal and communication skills to lead, influence and inspire others; advocate sound business decisions; demonstrate honesty and integrity; lead by example.
• Build and maintain an organizational culture that maximizes employee engagement and attracts top talent.

About you...

• Passionate about leading a hotel operations team with a minimum of 10 years of progressive related work experience in an upper upscale and/or luxury hotel environment.
• Prior experience as a Director of Rooms or Director of Food & Beverage required
• A post-secondary diploma or degree would be a plus.
• An expert in hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you’re ready to bring your whole self to a team where thoughtful work leaves a lasting mark—you belong here.

Austin Proper features both inspired interiors by acclaimed designer Kelly Wearstler and is guided by the culinary creativity of Austin tastemaker MML Hospitality. Essentials include 238 rooms and suites, 99 branded residences, four unique settings for dining and drink, a focus on wellness with a dedicated spa and fitness center, and a variety of atmospheric event spaces. And it wouldn’t be Proper without a 5th floor pool deck offering small-batch tequilas and sunset views.

Position Overview

The Overnight Hotel Manager is the most senior leader on property during overnight hours, serving as the hotel’s primary decision maker and point of accountability. This role carries full operational oversight of the hotel while also ensuring the accurate completion of all nightly audit and financial reconciliation processes.

This leader safeguards the guest experience, addresses and resolves escalated concerns, supports overnight colleagues, and ensures seamless communication into the morning leadership team. The role requires sound judgment, strong operational awareness, and the confidence to act independently in a fast paced environment. Precision, composure, and a service driven mindset are essential, as this position sets the tone for the hotel during its most autonomous hours.

Key Responsibilities

Hotel Wide Operational Leadership

• Serve as Manager on Duty overnight with full authority across all departments including Front Office, Housekeeping, Engineering, Security, and Valet
• Oversee operational flow, staffing alignment, and service delivery to ensure standards are upheld property wide
• Act as the primary escalation point for complex guest situations, operational disruptions, or colleague concerns
• Make real time decisions that protect guest satisfaction, financial performance, and brand integrity

Guest Experience & Service Excellence

• Lead all overnight guest interactions and service recovery efforts
• Ensure high profile arrivals, special accommodations, and high touch service standards are executed seamlessly
• Monitor guest feedback and operational trends, escalating patterns to senior leadership as needed
• Represent the hotel with professionalism and composure in all interactions

Financial Oversight & Risk Management

• Oversee completion of nightly audit and financial reconciliation processes
• Ensure accuracy of daily revenue reporting, adjustments, and departmental postings
• Review operational reports and identify irregularities or risk exposure
• Maintain compliance with cash handling, key control, and internal audit standards

Safety, Security & Asset Protection

• Serve as the senior authority during overnight emergencies
• Direct emergency response efforts in coordination with Security and Engineering
• Ensure adherence to safety protocols and regulatory requirements
• Proactively monitor building activity to mitigate risk and protect guests, colleagues, and physical assets

Leadership & Team Oversight

• Provide guidance, coaching, and accountability for overnight colleagues across departments
• Reinforce service culture, professionalism, and operational discipline
• Address performance or conduct concerns in alignment with company policy
• Ensure clear and thorough communication to morning leadership through detailed pass on reporting

Qualifications

• Minimum 4 to 6 years of progressive hotel operations experience
• At least 2 years in a senior supervisory or managerial capacity
• Strong understanding of full service or luxury hotel operations
• Proficiency in property management systems and financial reporting processes
• Demonstrated ability to lead independently and manage high pressure situations

Core Competencies

• Executive presence and decision making confidence
• Strong operational and financial acumen
• Calm, solution-oriented leadership style
• Exceptional communication and documentation skills
• Ability to manage multiple departments simultaneously

Physical Demands

• Ability to sit or stand for extended periods of time
• Ability to occasionally lift or move up to 25 pounds
• Frequent use of hands, fingers, and wrists for typing, handling check-in materials, and operating the phone or computer systems

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.