Zipline Guide
Job Description
Company Description
NYzipline, located near Albany, Saratoga, and Schenectady, offers a unique outdoor adventure combining zip line courses, treetop challenges, and thrilling experiences. Rebranded in 2025 to celebrate its 10-year anniversary, NYzipline is recognized as one of the best outdoor attractions in the Northeast. Guests can enjoy a 10-zip line canopy tour, six levels of high ropes courses, the 40’ Leap of Faith bungee jump, and seasonal events like the spooky zombie zip line tours in October. Known for delivering memorable and adrenaline-pumping experiences, NYzipline is a premier destination for adventure enthusiasts.
Role Description
The Zipline Guide will be responsible for ensuring the safety, enjoyment, and memorable experiences of guests navigating zip line courses and treetop challenges. Key tasks include conducting safety briefings, setting up and inspecting equipment, guiding guests through adventure courses, and responding to any inquiries or emergencies. The position requires strong interpersonal skills to foster positive guest experiences while maintaining safety protocols. This is a part-time, seasonal on-site role located in Schenectady, NY.
Qualifications
- Proficiency in customer service, communication, and fostering a welcoming and engaging environment for guests
- Physical fitness and the ability to perform tasks at heights as part of the job responsibilities
- Problem-solving skills and the ability to remain calm in emergency or challenging situations
- Wilderness first aid, CPR, or similar certifications are a strong advantage
- Flexible schedule, including availability on weekends and for special events
- Previous experience in adventure parks, customer service, or related industries is a plus