Applied Technical Services Llc Jobs in Usa

Job title: IT Technical Transition Manager

Location: Detroit, MI 48202 (Hybrid)

Duration: 12+ Months

Interview mode: Webcam

** Local to Michigan candidate required**

Required skills:

• IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
• IT management (3-5+ years)
• Technical program management (3-5+ years)
• Application or infrastructure operations leadership (3-5+ years)

Job description:

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan’s IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.

About Hawx

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience.

Job Summary

We are seeking to hire a talented Seasonal Service Professional who will inspect and perform pest control treatments for residential and commercial customers using high quality and environmentally responsible products.

DETAILS

• Work travel required
• Opportunity for full-time employment post-season

Responsibilities

• Perform efficient routes individually.
• Read and interpret pesticide labels to correctly mix products based on areas measured and quantities needed.
• Address and alleviate customer concerns and pest related issues by using integrated pest management strategies
• Maintain and care for company equipment, vehicle and gas card and other job-related items.
• Complete all duties required by a pest/mosquito/termite service professional: customer consultation, inspection, eliminate/identify conducive conditions and proper treatments.
• Record work activities and complete all paperwork after finishing services.
• Exemplify safe performance of job duties and adherence to safety policies and procedures.

Qualifications

TRAITS

• Reliable: Establishes and upholds our company culture and values. Believes in the company mission and the Hawx culture of excellence. Shows up on time and gets the job done. Stays on top of tasks and manages time and responsibilities well.
• People Person: Keeps things positive and gets energy from people. Adaptable and flexible while working with different personality styles. Develops strong working relationships with frontline team members. Enjoys working cross-functionally with Sales teams and knows how to relate to and work with them.

SKILLS

• Top Performance: Sets the bar for the team in service quality and route efficiency.
• Effective Communication: Works well with team members of any skill level to level up their performance and has the ability to onboard and train new hires.
• Technical Expertise: Has a solid understanding of the pest control field and the technical aspects of the job being performed by frontline employees.

EXPERIENCE & OTHER REQUIREMENTS

• Must have and maintain any required state licenses/certifications.
• Must be 21 years or older with a valid driver's license.
• Must pass required background check and drug screening.
• Ability to lift a minimum of 50 lbs.

Hawx Services, LLC is an Equal Opportunity Employer committed to fostering an inclusive work environment with the most qualified employees. Both in our hiring process and in the experiences that our team members have as employees, Hawx is committed to diversity, equity, and inclusion. Accordingly, Hawx is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status.