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Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
About the Role:
AntGen is the #1 Total Wireless Master Agent in the US. As we continue to expand and open more Total Wireless stores, AntGen LLC is seeking 6 new Field Service Representative (FSR) to support, grow, and expand Total Wireless branded retail locations within an assigned territory. This role serves as the primary field ambassador for the Total Wireless brand, responsible for driving sales execution, operational excellence, brand compliance, and market expansion.
The FSR partners with existing and prospective Total Wireless dealers to drive activations, improve plan mix, ensure brand and operational compliance, and support new dealer onboarding and store openings.
Open Territories:
• North Texas / OK Territory – Dallas, West Texas, Oklahoma, Arkansas
• West Texas / NM Territory – West Texas, New Mexico
• Mountain West Territory – Arizona, Utah, Nevada, Colorado
• Southeast Territory – Alabama, Georgia, South Carolina, North Carolina
• Midwest Territory – Illinois, Indiana, Kentucky, Missouri, Iowa
• Florida Territory – Miami, Ft. Lauderdale, South Florida
How to apply: Responsibilities:
Total Wireless Sales Execution & Growth
- Drive Total Wireless activations, port-ins, upgrades, and add-on services across assigned retail locations
- Execute and reinforce Total Wireless promotions, pricing initiatives, and device launches
- Coach store teams on positioning Total Wireless value-driven unlimited plans, competitive differentiation, and customer needs-based selling
- Improve performance against key Total Wireless KPIs, including activations, port-ins, plan mix, accessory attachment, and revenue per transaction
Dealer Partnership & Field Coverage Expectations
- Serve as the primary field representative for Total Wireless to assigned dealers
- Build strong partnerships with store owners and managers to align on sales performance, operational expectations, and brand standards
- Conduct a minimum of two (2) branded in-store visits per Total Wireless location each month, spaced approximately 10 days apart, to ensure consistent follow-up and execution
- Utilize structured visit agendas to address sales performance, training, merchandising, and compliance
Business Development & Market Expansion
- Identify, prospect, and recommend new potential Total Wireless dealers within the assigned territory
- Evaluate prospective dealer locations for market opportunity, competitive landscape, and brand fit
- Support dealer recruitment efforts through site visits, market analysis, and leadership recommendations
- Build relationships with prospective partners to drive long-term commitment to the Total Wireless brand
New Store Openings & Dealer Onboarding
- Participate in new Total Wireless store openings, remodels, and rebrands to ensure:
1. Compliance with Total Wireless branding, merchandising, and operational standards
2. Store readiness, system setup, signage, and promotional execution
- Support onboarding of new dealers and store teams by reinforcing:
1. Sales expectations and performance standards
2. Operational processes and compliance requirements
3. Commitment to Total Wireless brand priorities
- Conduct post-opening follow-up visits to ensure sustained execution and compliance
Training & Product Knowledge
- Deliver ongoing in-store and virtual training on:
1. Total Wireless plans, devices, and promotional offers
2. Sales behaviors, customer qualification, and objection handling
3. Competitive positioning within the prepaid wireless market
- Support onboarding and development of new store managers and sales associates
Merchandising, Branding & Customer Experience
- Ensure all locations meet Total Wireless branding and merchandising standards, including planograms, signage, and pricing accuracy
- Audit store presentation to ensure a consistent Total Wireless customer experience
- Execute brand refreshes, seasonal promotions, and marketing updates
Operations, Compliance & Process Excellence
- Reinforce Total Wireless operational policies related to activation accuracy, inventory handling, system usage, and procedural compliance
- Identify execution or compliance gaps and partner with dealers to implement corrective actions
- Support rollout of new Total Wireless tools, systems, and operational initiatives
Route Planning, CRM & Reporting
- Plan, manage, and optimize store visit routes using Liono360 CRM
- Log all store visits, photos, notes, action items, and follow-ups in Liono360 accurately and on time
- Track visit cadence, execution quality, and territory coverage through CRM reporting
- Provide regular field insights and performance updates to AntGen LLC leadership
Qualifications:
- 2+ years of experience in wireless retail, prepaid field sales, dealer support, or market development
- Demonstrated ability to manage a multi-store territory with structured visit cadence
- Experience using CRM and route management tools; Liono360 experience strongly preferred
- Proven ability to influence results through coaching, training, and relationship management
- Bilingual – fluent in English and Spanish (required)
- Strong organizational, communication, and time-management skills
- Valid driver’s license and reliable transportation
Preferred:
- Prior field experience with Total Wireless, Verizon prepaid, Metro by T-Mobile, or Cricket Wireless
- Experience supporting new dealer recruitment or store openings
Travel & Physical Requirements:
- Frequent travel within assigned Total Wireless territory
- Ability to stand, walk retail floors, and conduct in-store training
- Occasional overnight travel based on market needs
What AntGen LLC Offers:
- Competitive base salary plus performance-based incentives tied to Total Wireless performance and market growth
- Monthly car allowance
- Travel support as applicable
- Opportunity to directly impact the growth of a nationally recognized prepaid wireless brand
- Career growth within AntGen LLC’s expanding field services organization
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position: Account Recovery Specialist
Location: Milford, OH (Onsite)
Duration: FTE/ Direct Hire
Job Description:
The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards.
- Perform SOP driven review of cases received in workflow
- Validate customer details including name, registered email ID, and account usage patterns
- Verify the reason for account lockout such as:
– Enabling Two Factor Authentication (2FA)
– Cookie or login verification issues
–Ownership change or account recovery processes
- After validating all mandatory checks, initiate a templatized communication via the workflow to proceed with customer account activation or escalate to a compliance analyst
- Follow SOPs, compliance guidelines, and client policies
- Meet process KPIs including AHT, Quality and Compliance adherence.
- 0-2 years of experience (BPO/BPS preferred).
- Strong communication skills (verbal and written).
- Ability to handle high-sensitivity customer data with confidentiality.
- Proficiency in navigating different systems and tools.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Eager to learn.
Salary Range :: $35,000 - $38,000 a year
We’re Hiring!
West of Fairfax is seeking a motivated Part -Time Account Manager to join our Talent Department. This role is perfect for someone passionate about content creation, with strong social media strategy skills and the drive to excel in a fast-paced, high-impact environment.
Location: Palm Beach, Florida (must be based locally)
Travel: Willingness to travel for client shoots and events
Hours: Approximately 20 hours per week
Oversee Content Creation
- Collaborate with the team to create engaging content that aligns with the client’s vision and platform goals
- Produce UGC as needed
- Support shoots, including ideation, production, and execution
- Must have strong content creation skills and experience
- Comfortable with editing
- Professional photography skills are a bonus
Platform Management & Strategy
- Manage social media accounts, daily posting, and community engagement
- Create social media handbooks detailing brand voice, logins, and key links
- Cultivate organic relationships with influencers and brands
- Stay up-to-date on social media trends and implement them in strategy
- Plan and manage content calendars and campaign initiatives
Analytics & Reporting
- Submit monthly analytics and insights per platform
- Suggest strategy pivots based on data
Client Relations
- Participate in weekly calls and strategy sessions with the client and team
- Communicate professionally and proactively
- Assist on shoots and events as needed
- Maintain strict confidentiality at all times
- Work well under pressure and present strategy confidently
Team Expectations
- Manage relationships and timelines with contractors
- Be a collaborative team player with a positive attitude
- Problem-solve and maintain confidentiality at all times
- 2+ years of social media management experience
- Strong communication skills and keen attention to detail
- Ability to thrive in a fast-paced, flexible environment
- Self-starter with the capacity to manage multiple priorities efficiently
- Passion for leveraging social media to make an impact
If you’re ready to bring your skills to a fast-paced, high-impact project and help shape a prominent client’s digital presence, we want to hear from you!
Apply: Send your resume, portfolio (if applicable), and Instagram handle to
Job Title: Database Administrator
Type: Direct Hire
Location: Miami, FL (4 days onsite per week)
Summary
Our client is seeking an Associate Database Administrator to play a critical role in ensuring the optimal performance, availability, and support of enterprise database platforms, primarily MySQL. As a key member of the team, the ideal candidate will be responsible for managing, monitoring, and testing all databases across the enterprise, providing expert Tier III support for SQL databases supporting client-server and web-based applications. This role leverages technical expertise to drive database efficiency, scalability, and reliability while collaborating closely with development teams.
Responsibilities
- Analyze and troubleshoot custom application interactions with all databases, creating and executing queries to remediate integration issues.
- Create databases, configure file locations, transaction logs, indexes, and other database components. Support database migrations in collaboration with developers, ensuring performance and security.
- Assist in system and database modernization initiatives.
- Perform manual and scheduled maintenance procedures for backups, optimization, and indexing. Monitor logs, disk usage, and performance metrics to ensure functionality and accessibility.
- Troubleshoot database-related issues, including networking, connectivity, and performance challenges. Develop methodologies for ongoing performance assessment and identify areas for improvement.
- Support application development teams by performing server administration tasks, including assigning logins and granting access rights.
- Collaborate with developers to troubleshoot application-related issues.
- Utilize built-in SQL and third-party tools to collect and analyze statistical data. Implement optimizations and compare results to baseline performance.
- Document work performed and communicate updates to stakeholders via email and the service management platform.
- Perform other duties as assigned by management.
Requirements
- Advanced understanding of MySQL, MS SQL, or other relational database engines.
- Understanding of non-relational database engines such as MongoDB, REDIS, or Cassandra.
- Proficient in SQL management tools (e.g., MySQL Workbench).
- Understanding of server resources and management.
- Basic understanding of supporting software development throughout the SDLC.
- Familiarity with scripting and automation.
- Ability and willingness to quickly adjust priorities as business needs shift.
- Strong conceptual, analytical, technical, problem-solving, and reasoning skills.
Immediate need for a talented Laboratory Technician II .This is a 12+ Months contract opportunity with long-term potential and is located in Swiftwater, PA USA(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-06522
Pay Range: $ 26-$36 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- The candidate will be a member of the Viral Technology Flu support lab team and will be responsible for assisting with the execution of experiments within the process development laboratory.
- The candidate for this position will need to become trained on applicable production operations on the unit operations in the lab as well as general laboratory procedures.
- Following training, the candidate will be expected to independently execute assigned experiments with minimal direction from laboratory supervision.
- Perform technical process operations for developmental lots.
- Execute process unit operations including: tangential flow filtration, centrifugation (continuous and batch), virus inoculation and propagation, and sterile filtration.
- In order to support process development operations, candidate will also be required to support various lab functions such as: Solution and buffer preparation.
- Equipment cleaning, assembly, and sterilization.
- Sampling, sample login, transfer, and logging of results.
- General lab duties such as general housekeeping and cleaning and inventory management.
- Identify production issues and relays them to the laboratory management.
- Ensure all required paperwork is complete, accurate and done in a timely manner to ensure a quality product.
- Participation in cross-functional teams, where necessary, to assure correct performance of process operations and working with management to resolve process operations issues.
- Follow all procedures put into effect to ensure your safety as well as the safety of others.
- Participate in safety meetings, report all safety issues, concerns, incidents and near misses to the team leadership.
- Follow good documentation practices to record all activities performed and data generated in production of developmental experiments.
- The primary shift will be standard business hours, however, experiment schedule will also require overtime and off shift work.
Key Requirements and Technology Experience:
- Key skills: - Hands-on experience with tangential flow filtration, batch/continuous centrifugation, virus inoculation and propagation, and sterile filtration.
- Skilled in solution and buffer preparation, equipment cleaning/sterilization, sample handling, and general lab maintenance
- Experience with assay testing Flexibility and ability to take initiative.
- Demonstrated interpersonal skill, including flexibility and ability to work in a team environment.
- Experience with biopharmaceuticals, vaccines process development, or laboratory scale execution of tangential flow filtration, centrifugation (batch and continuous), cell culture.
- Demonstrated written and verbal communication skills.
- Demonstrated organization skills, ability to multitask, and work in a dynamic environment.
- MS Office 2010 or higher.
- Education: Two years of university in a scientific discipline plus experience in Vaccine, Biologic, or Pharmaceutical manufacturing or development or Bachelor?s Degree/Undergraduate Degree in scientific discipline plus experience in Vaccine, Biologic, or Pharmaceutical manufacturing or development.
- Preferred BS/BA Chemistry or Life Science..
- Hours 7am-3:30pm Open candidates who are willing to relocate at own expense Requirement to have the most recent influenza vaccination.
- Free Parking Possibility of 1 year extension, depending on performance NIOSH/ CSSE (Safety) respirators are required to be worn within the lab Lung function test will be required Role will entail 80% lab work, documentation
- PhD candidates would be considered overqualified
- MS Office Suite 1-3 year of experience relevant experience
- Hands-on experience with tangential flow filtration, batch/continuous centrifugation, virus inoculation and propagation, and sterile filtration.
- Skilled in solution and buffer preparation, equipment cleaning/sterilization, sample handling, and general lab maintenance.
- Experience with assay testing Flexibility and ability to take initiative Nive to have skills: HPLC - High Performance Liquid Chromatography
Our client is a leading Pharmaceuticals industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
An Archivist Associate is responsible for: developing and applying acquired job skills needed to support the receipt, login, distribution, disposal, and general oversight of materials submitted for archival purposes; managing study-related records, biological specimens, and study samples; and supporting the archival process by storing, distributing, and maintaining materials within the archive management system.
Essential Duties and Responsibilities
-Perform and document all procedures, materials, and results in compliance with applicable regulatory standards (protocols, methods, SOPs, etc.).
- Identify and communicate any issues with data to management.
- Follow archive security procedures and maintain the integrity of archived materials.
- Perform tasks including but not limited to, organizing, filing, retrieving facility and study related records, biological specimens, and samples.
-Assist internal and external customers with requests for current and finalized study materials under the control of the Archives department.
-Utilize the archival management system for indexing and maintaining materials in the archives or records management area.
- Review departmental and study specific data to ensure adherence to SOPs,
methods/protocols, industry standards, and regulatory requirements, as applicable, in timely manner.
- Follow regulatory requirements for retention of archived materials, in accordance with SOPs and protocols.
-Perform all other related duties as assigned
Minimum Qualifications
Education and Experience: HS/GED/Associate’s degree with 1-2 years of relevant experience.
Certification/Licensure: None.
Other:
- Ability to communicate verbally and in writing at all levels inside and outside the organization.
-Basic familiarity with Microsoft Office Suite.
- Computer skills, commensurate with Essential Duties and Responsibilities, including the ability to learn a validated system.
- Demonstrated effective communication and organizational skills.
IT Operations Specialist
Reports to: Director of Technology
Role Overview
The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the company’s internal IT operations capability.
This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.
Key Responsibilities
- Provide L1/L2 support for Windows 10/11 environments
- Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
- Resolve login, MFA, and access-related issues
- Perform onboarding and offboarding (AD, M365 licensing, device configuration)
- Configure and deploy laptops, tablets, and mobile devices
- Troubleshoot basic networking issues (IP, DHCP, DNS)
- Coordinate with the MSP for escalations when required
- Maintain accurate ticket documentation and follow structured processes
- Identify recurring issues and suggest improvements
- Take ownership of assigned tickets through resolution or proper escalation
Qualifications
- 3–5 years of hands-on IT support experience (corporate or multi-site preferred)
- Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
- Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
- Experience with Microsoft 365 in hybrid environments
- Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
- Experience with ticketing systems
- Device provisioning experience
- Relevant certifications are a plus, demonstrated hands-on experience is highly valued.
Professional Skills
- Strong communication skills (technical to non-technical)
- Structured and methodical troubleshooting approach
- Process-driven and organized
- High accountability and ownership mindset
- Comfortable working in a hybrid internal + MSP support model
- Demonstrates responsiveness and reliability in hybrid work environments
Work Model
Primarily on-site role supporting multiple offices and jobsites.
On-site presence aligned with operational needs
- 1–2 remote days per week depending on workload and projects
- Full-time, Monday–Friday
- 7:00 AM on-site start time
- Occasional after-hours availability when scheduled in advance
About Us
Functional Lawyer (FXL) and Origins Incubator (OIC) help doctor-entrepreneurs build legally protected, scalable businesses. We are a fast-moving, mission-driven team based in Superior, Colorado.
We are seeking a highly organized, proactive Executive Assistant to support founder Scott Rattigan across legal, education, speaking, and content platforms. This is a high-trust, in-person role for someone who thrives in dynamic environments and loves making a founder 2–3x more effective.
Mission of the Role
Free up the executive’s time and mental bandwidth so he can focus on strategy, clients, content, and partnerships.
You will own his calendar, inbox, logistics, and follow-through across both brands. You will be the operational backbone behind conferences, events, podcasts, partnerships, and content coordination, ensuring nothing falls through the cracks and Scott is always prepared, focused, and on time.
This is not a “random admin tasks” role.
This is a high-ownership, impact role.
Key Responsibilities
Executive & Administrative Support
- Own Scott’s calendar: scheduling, rescheduling, and protecting priorities
- Manage and triage inbox; draft responses and flag only what truly needs input
- Coordinate travel, speaking engagements, and meetings
- Prepare daily/weekly briefs
- Assist with client troubleshooting (logins, payments, email issues)
- Support Stripe payment issues, receipts, and failed payments
- Act as a trusted point of contact for partners, affiliates, speakers, and event organizers
- Handle ad hoc EA tasks with discretion and judgment
Conferences, Events & Partnerships (FXL + OIC)
- Serve as primary coordinator for conferences, retreats, meetups, and webinars
- Manage logistics, schedules, communications, and follow-ups
- Work closely with the team on event and retreat planning
- Coordinate cross-promotion with affiliate companies (newsletters, webinars, speaking)
- Nurture and maintain partnership relationships
Podcast, Media & Content Support
- Manage podcast invitations, outreach, scheduling, and confirmations
- Coordinate recording logistics and guest communication
- Track appearances and ensure follow-up assets (links, graphics, clips) are delivered
- Coordinate with marketing team to ensure social content is properly supplied
- Maintain content calendars aligned with launches and events
Speaker & Expert Coordination (OIC)
- Coordinate expert speakers for Origins Incubator programming
- Manage outreach, scheduling, prep materials, and follow-up
- Keep speakers aligned with timelines, expectations, and deliverables
Ideal Candidate
- 2–5 years experience in Executive Assistant, administrative, or operations role
- Experience supporting a founder or professional services firm is a plus
- Exceptionally organized; loves systems, checklists, and closing loops
- Proactive self-starter who anticipates needs and solves problems independently
- Strong written and verbal communication skills
- Tech-comfortable (Google Workspace, scheduling tools, social platforms; CRM/project tools a plus)
- Professional, discreet, and comfortable working around legal, education, and healthcare topics
- Thrives in fast-moving environments with multiple stakeholders
This Role Is NOT For You If
- You need constant hand-holding
- You prefer repetitive, low-ownership work
- You get flustered by shifting priorities
- You are casual about follow-through or confidentiality
Why This Role Matters
Functional Lawyer and Origins Incubator help clinician-entrepreneurs build protected, scalable businesses. Scott’s ability to create, teach, and lead is the constraint. Your work directly increases his capacity, and the number of clinicians and patients impacted.
If you want a front-row seat to high-level strategy, events, entrepreneurship, and media — and you love making things run — this is your seat.
Location & Schedule
- Location: Superior, Colorado (in-person at our office in downtown Superior)
- Schedule: Full-time, in person
- Occasional flexibility required around events and travel
- Reliable commute to Superior, CO required (or plans to relocate before start date)
What Success Looks Like in the First 90 Days
You are winning if:
Time & Focus Protection
- Scott’s calendar is accurate, prioritized, and reviewed weekly
- No missed meetings or double bookings
- At least 20% of his week is proactively blocked for deep work
Inbox & Communication Control
- Inbox triaged daily with clear organization
- You draft or handle most routine communication
- Partners and speakers experience you as the reliable point of contact
Events, Conferences & Partnerships
- All events have clear timelines and checklists owned by you
- No missed deadlines for logistics or follow-ups
- Post-event follow-up completed within 3 business days
Content & Media
- Podcast invites and recordings scheduled without chasing
- Content calendars aligned with launches, speaking, and events
- Clips and assets delivered to the content team on time
Systems & Ownership
- Recurring processes documented in simple checklists
- Clear priority tracking so nothing gets dropped
How to Apply
Fill out our internal application here:
About Williams-Sonoma DC - Lakeland, FL
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
Williams-Sonoma, Inc Supply Chain Overview
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.
- Over 4,000 Full-Time Associates across the Supply Chain
- 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
- Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
- Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
- Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
- Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
- 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The Operations Manager – Final Mile Hub is located in Lakeland, FL.
You'll be excited about this opportunity because you will....
- Lead, coach, and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling, shift planning and attendance tracking. Monitor employee productivity and operational efficiency, identifying and addressing performance gaps. Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence
- Build, maintain and manage relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure adherence to company policies and procedures
- Oversee daily final-mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics. Monitor route optimization strategies to improve delivery speed and delivery quality while reducing operating costs. Conduct weekly performance reviews of third-party partners and review contracts to ensure alignment with business objectives
- Drive a customer-centric culture by improving complete, on-time delivery, reducing damages, and improving upon returns and replacement rates. Manage escalations and determine resolution to maintain high service standards and customer satisfaction
- Oversee the maintenance and organization of the warehouse, ensuring compliance with OSHA regulations and company safety policies. Conduct regular safety inspections, risk assessments, and accident investigations, implementing corrective actions as needed
- Maintain inventory control processes, ensuring accurate tracking of shipments and minimizing loss or damage. Ensure dock flow efficiency, optimizing staging areas and coordinating with delivery schedules
- Develop and execute contingency plans for seasonal demand, weather disruptions, and other logistical challenges
Check out some of the required qualifications we are looking for in amazing candidates….
- High School Diploma or Equivalent, and 3 - 5 years of furniture/final mile distribution or manufacturing management/leadership experience
- In lieu of a degree, 6-8 years of progressively responsible furniture/ final mile distribution leadership experience
- This is an onsite and in office role
- Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
- Must be highly organized and process oriented
- Ability to complete multiple tasks consistently and on time
- Warehouse Management System experience
- Solid understanding of Safety and OSHA standards
- Exceptional organizational and time management skills to successfully respond to urgent situations
- Ability to adapt and change processes to keep pace with the evolving business requirements
- Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint
We prefer some of these qualities as well….
- Six Sigma Black Belt or demonstrated Lean Manufacturing experience
- Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing
- Exposure to furniture manufacturing, distribution and/or big box distribution
- Final Mile Transportation carrier contract negotiations or procurement experience
- Expert understanding Safety and OSHA standards
- Bilingual in Spanish
Review these physical requirements, as they play a major part in this role….
- While performing the duties of this job, the associate is required to stand, walk, talk and hear
- Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds
Our company benefits are second to none in the industry….
- Generous discount on all Williams-Sonoma, Inc. brand products
- 401(k) plan and other investment opportunities
- Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
- For more information on our benefits offerings, please visit
- To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)
EOE
Job Description
Job Title: Life Insurance Specialist (Cross-Sell Expert)
Job Summary
We are looking for a high-energy, Licensed Life Insurance Agent to join our team. This is a unique opportunity for an agent who isn't afraid to dive into an existing book of business . You will be responsible for mining our current database of loyal auto insurance clients to identify needs and provide life insurance solutions. If you are a closer who thrives in a target-rich environment and wants the freedom of a commission-only structure, this role is for you.
Key Responsibilities
* Relationship Mining: Proactively outreach to our current auto insurance policyholders to introduce life insurance products.
* Needs Analysis: Conduct thorough financial needs assessments to recommend the right coverage (Term, Whole Life, Universal, etc.).
* Pipeline Management: Manage a high volume of leads and follow up consistently to move clients through the sales funnel.
* Cross-Sell Strategy: Work closely with the personal lines team to identify life insurance triggers (new home, marriage, new child) within the existing client base.
Qualifications
* Licensing: Must hold an active Life & Health Insurance license.
* Experience: Proven track record in insurance sales, specifically with a focus on outbound calling or cross-selling.
* Mindset: A "hunter" mentality with the ability to pivot conversations from property/casualty to life insurance.
* Communication: Strong verbal and written communication skills with the ability to explain complex products simply.
Compensation & Benefits
* Commission Only: Unlimited earning potential with a highly competitive commission structure.
* Warm Leads: Immediate access to an established, "warm" book of business—no cold calling from scratch.
* Flexibility: Independent schedule management.
** Internal Workers – Please log into your Workday account to apply **
Huntington Hospital Employee LoginExpectations:
Provides direct patient care service on a patient-centered care unit as determined by the patient's plan of care and supervised by a Registered Nurse. This position may require flexibility of hours.EDUCATION:
High school diploma or G.E.D. equivalency.
EXPERIENCE/TRAINING:
One year of prior experience in clinical patient care in an acute care setting (Current CNA may be substituted for the one year experience requirement).
- For Emergency Services: EMT preferred
- For Women's Services: Experience in OB equivalent, Couplet Care, preferred
- For Behavioral Services: Prior one year experience in acute behavioral health setting, preferred.
Basic computer skills/experience with computerized documentation systems preferred.
Knowledge/experience with use of medical terminology.
LICENSES/CERTIFICATIONS:
Required:
Current Basic Life Support Provider (BLS) issued by American Heart Association
SKILLS:
Must have working knowledge of departmental equipment needed to safely & successfully perform duties.
Must be able to multi-task as needed and communicate effectively and timely to team lead/RN.
Must complete and maintain competency skills required by specific department/unit.
Must be able to perform in a fluctuating/dynamic environment.
Where applicable, performs cardiac surgery prep per infection prevention standards.
Where applicable, ensures monitoring devices are managed per policy and infection prevention standards; including cardiac/telemetry, infant security.
When applicable, under the direction of the RN, contributes to mobility goals, safe patient handling and use of lift/mobility equipment.
Where applicable, follows clinical pathway or additional requirements for specific patient populations, including Trauma, Stroke, Bariatric, Orthopedic and Oncology.
For Emergency Services: When directed by nursing/physician leaders, performs 12-lead ECGs per cardiology standards.
For care of Behavioral Health population: maintains safety of self and environment to ensure patient safety.
Job Title: Clinical Care Partner
Department: Neurosciences Stroke Ctr
Shift Duration: 12
Primary Shift: Days
Time Type: Full time
Location: 100 W California Blvd, Pasadena, CA 91105
Pay Range: The estimated base rate for this position is $24.00 - $33.95.Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
At Huntington Health, we offer a highly competitive pay structure that is more rewarding than organizations that offer straight pay. Our compensation reflects the following premium structure for every shift:
- Base rate paid for the first 8 hours of work in a day
- 1.5x overtime pay for hours 8–12 worked in a workday.
- 2x double-time pay for any hours beyond 12 in a workday
This ensures that employees are fairly compensated for the full length of their shift, with enhanced pay as their workday progresses. The estimated blended hourly rate, accounting for these premiums on a 12-hour shift, ranges from $28.00 to $39.61.
** Internal Workers – Please log into your Workday account to apply **
Huntington Hospital Employee LoginExpectations:
Evaluates, plans and administers treatment for disabilities, injuries and diseases in accordance with a physician's order. Responsible for coordination of care to meet identified Occupational Therapy needs of the patient/family; participates in the management of patient care to include identification of needs of Occupational Therapy intervention, discharge planning, resource identification, linking and scheduling patients with required services, monitoring care delivery, advocating for the patient, and evaluating outcomes, facilitating patient care across the health care continuum, and assists other team members with meeting patient needs. Is preceptor for related staff and students. Requires California State Occupational Therapist License.This is a per diem position which may require flexibility of hours and is eligible for overtime pay.
EDUCATION:
Graduate of an educational program for occupational therapists approved by the California Board of Occupational Therapy and accredited by the American Occupational Therapy Association’s Accreditation Council for Occupational Therapy Education (ACOTE).
EXPERIENCE/TRAINING:
Determined by patient care area. Minimum of one year related practice experience preferred.
LICENSES/CERTIFICATIONS:
Required:
Current unrestricted Occupational Therapist License issued by California Board of Occupational Therapy (CBOT)
Current Occupational Therapist Registered (OTR) issued by National Board for Certification in Occupational Therapy (NBCOT)
Current Physical Agent Modalities (PAM) Certification issued by State of California for working with modalities: specialized hand diagnoses patients, pediatrics, dysphagia
Current Basic Life Support Provider (BLS) issued by American Heart Association
SKILLS:
Successful completion of orientation.
Job Title: Occupational Therapist Per Diem_O/P Rehab
Department: O/P Rehab
Shift Duration: 8
Primary Shift: Days
Time Type: Part time
Location: 100 W California Blvd, Pasadena, CA 91105
Pay Range: The estimated base rate for this position is $49.54 - $70.75.Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
** Internal Workers – Please log into your Workday account to apply **
Huntington Hospital Employee LoginExpectations:
Evaluates, plans and administers treatment for disabilities, injuries and diseases in accordance with a physician's order. Responsible for coordination of care to meet identified Occupational Therapy needs of the patient/family; participates in the management of patient care to include identification of needs of Occupational Therapy intervention, discharge planning, resource identification, linking and scheduling patients with required services, monitoring care delivery, advocating for the patient, and evaluating outcomes, facilitating patient care across the health care continuum, and assists other team members with meeting patient needs. Is preceptor for related staff and students. Requires California State Occupational Therapist License.This is a per diem position which may require flexibility of hours and is eligible for overtime pay.
EDUCATION:
Graduate of an educational program for occupational therapists approved by the California Board of Occupational Therapy and accredited by the American Occupational Therapy Association’s Accreditation Council for Occupational Therapy Education (ACOTE).
EXPERIENCE/TRAINING:
Determined by patient care area. Minimum of one year related practice experience preferred.
LICENSES/CERTIFICATIONS:
Required:
Current unrestricted Occupational Therapist License issued by California Board of Occupational Therapy (CBOT)
Current Occupational Therapist Registered (OTR) issued by National Board for Certification in Occupational Therapy (NBCOT)
Current Physical Agent Modalities (PAM) Certification issued by State of California for working with modalities: specialized hand diagnoses patients, pediatrics, dysphagia
Current Basic Life Support Provider (BLS) issued by American Heart Association
SKILLS:
Successful completion of orientation.
Job Title: Occupational Therapist Per Diem_O/P Rehab
Department: O/P Rehab
Shift Duration: 8
Primary Shift: Days
Time Type: Part time
Location: 100 W California Blvd, Pasadena, CA 91105
Pay Range: The estimated base rate for this position is $49.54 - $70.75.Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
** Internal Workers – Please log into your Workday account to apply **
Huntington Hospital Employee LoginExpectations:
Under limited supervision and as assigned by Area Coordinator to produce radiographs/scans for medical diagnosis. Involves positioning patients and adjusting equipment for proper exposure and for film development. Records pertinent information pertaining to the production of the radiograph/scan. Assists in the supervision of Radiology students. Maintains assigned work area in a neat and orderly condition. Use of the computer.This position requires the ability to take on-call for patients requiring emergency procedures.
This position may require flexibility of hours.
EXPERIENCE/TRAINING:
One year experience as a Radiologic Technologist working in the area to be assigned (i.e. CT, MRI, Emergency/Portable/Surgery).
LICENSES/CERTIFICATIONS:
Required:
Current Certified Radiologic Technologist (CRT) issued by California Department of Public Health (CDPH)
Current Certified Radiologic Technologist (CRT) Fluoroscopy Permit issued by California Department of Public Health (CDPH)
Current American Registry of Radiologic Technologists (ARRT) certification issued by The American Registry of Radiologic Technologists
Current Venipuncture Certification issued by California Society of Radiologic Technologists (CSRT)
Current Basic Life Support Provider (BLS) issued by American Heart Association
SKILLS:
Knowledge of computers, anatomy, physiology, radiographic equipment, safety hazards common to Radiology equipment used, body mechanics, isolation procedures and body fluid precautions.
Job Title: CT Technologist
Department: CT Scanner
Shift Duration: 8
Primary Shift: Nights
Time Type: Full time
Location: 100 W California Blvd, Pasadena, CA 91105
Pay Range: The estimated base rate for this position is $44.94 - $68.54.Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
** Internal Workers – Please log into your Workday account to apply **
Huntington Hospital Employee LoginExpectations:
Supervises and coordinates the delivery of pharmaceutical care to patients of the hospital. Pharmaceutical care is the evaluation, distribution, and monitoring of prescribed therapy which provide positive patient outcomes. Maintains current California Pharmacist license. This position may require flexibility of hours.EDUCATION:
Doctor of Pharmacy degree from an accredited school of pharmacy preferred. Diploma or transcripts on highest degree earned required.
EXPERIENCE/TRAINING:
Two years of experience in a progressive hospital pharmacy practice is preferred.
LICENSES/CERTIFICATIONS:
Required:
Current unrestricted Registered Pharmacist license (RPH) issued by California State Board of Pharmacy
Current Basic Life Support Provider (BLS) issued by American Heart Association
SKILLS:
Requires mobility to be able to respond quickly to Code Rapid Response and Code Blue situations and to be able to transport the emergency pharmacy medication box.
Job Title: Pharmacist, Night Schedule
Department: Pharmacy
Shift Duration: 10
Primary Shift: Nights
Time Type: Full time
Location: 100 W California Blvd, Pasadena, CA 91105
Pay Range: The estimated base rate for this position is $76.27 - $116.31.Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
- Stephenson Cancer Center (McAlester, OK Location) Department: McAlester Infusion Center Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a $3000 or $5000 sign-on bonus and possible relocation assistance if you are located outside of 100 miles! General Description: Under the general direction of the Pharmacy Manager, is responsible for the day-to-day operations of the assigned pharmacy unit.
Essential Responsibilities: Responsibilities listed in this section are core to the position.
Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Provides direct supervision of the staff Pharmacists and Pharmacy Technicians Coordinates performance evaluations, counsels employee, participates in the employment process Prepares work schedules and coordinates resolution of day-to-day unexpected scheduling changes Performs duties of a staff Pharmacist Monitors the operation of assigned unit(s) in accordance with the departmental and hospital policies and procedures and takes corrective actions as needed to ensure provision of quality pharmaceutical care on a consistent basis Communicates with physicians, nurses and other health care professionals to ensure quality service and to resolve problems Assists on an as-needed basis with the Controlled Dangerous Substances audit trail review Ensures that Pharmacy based inventory records are completed and accurate at all times Coordinates filing of security reports and reconciles discrepancies Monitors completion of quality control logs for medication refrigeration units, laminar flow hoods and biological safety cabinets Conducts performance counseling and evaluations.
Participates in the employment process General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: Graduate of an accredited pharmacy degree program.
Experience: One (1) to three (3) years of demonstrated leadership experience.
License(s)/Certification(s)/Registration(s) Required: Licensed as a Doctor of Pharmacy (D.Ph.) by the Oklahoma State Board of Pharmacy.
Certificate as a preceptor by the Oklahoma Board of Pharmacy when eligible.
Knowledge, Skills and Abilities: Knowledge of pharmacy procedures and principles.
Knowledge of pharmaceutical drugs and usage.
Proficient in intravenous admixture.
Ability to stay current with changes in the industry and current drug information.
Good computer skills.
Ability to effectively supervise staff.
#cb Current OU Health Employees
- Please click HERE to login.
OU Health is an equal opportunity employer.
We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.
We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Essential Responsibilities: Provide direct patient care and act as a transition of care for patients with chronic health conditions in the ambulatory care setting.
Proficiently provide disease state and comprehensive medication management with evidence-based recommendations as an active member of a multidisciplinary.
Complete patient monitoring and review patient charts to identify, prevent, or mitigate drug-related problems, improper drug or dose selection, sub therapeutic dosage, over dosage, adverse drug reactions, drug interactions, failure to receive drugs, untreated indications, medication use without an indication, and treatment failures.
Facilitate medication access and specialty medication procurement for patients including assistance with prior authorizations and other mechanisms to ensure patients receive medication therapy in a timely manner.
Participate in patent care services including patient advocacy, public health initiatives, wellness and health promotion.
Assess assigned clinic care area to assure drug utilization and ensure drug access is aligned with patient care needs and regulatory standards.
Actively identify practice related issues which require evaluation and facilitate clinical projects, quality improvement initiatives as needed to advance practice.
Identify, design, and implement improvements in the medication-use system to advance patient safety, maximize therapeutic outcomes, or control costs.
Maintains proficiency in preceptor roles.
Develop student, resident, and staff training experiences/competencies and create relationships for teaching and training opportunities.
Understand the importance of the 340B Pricing Program and work directly with the 340B Team to optimize opportunity in assigned clinical area.
General Responsibilities: Performs other duties as assigned Minimum Requirements: Education: Doctorate (PhD or MD) from an accredited pharmacy degree program.
Experience: PGY-1 Pharmacy Residency (preferred) or 3 years of experience as a clinical pharmacist.
Licensure/Certifications/Registrations Required: Licensure as a Doctor of Pharmacy by the Oklahoma State Board of Pharmacy.
Certificate as a preceptor by the Oklahoma State Board of Pharmacy when eligible.
Board Certified Pharmacotherapy Specialist certification preferred.
If an applicant does not have an OK State Board of Pharmacy License, they will be hired as a Graduate Intern and required to obtain the OK State Board of Pharmacy License within 6 months.
Knowledge, Skills & Abilities: Knowledge of ambulatory care practice and service.
Expertise in advanced pharmacy practice, specialty medication therapy management, and specialty evidence-based medicine in area appropriate for clinical assignments Excellent verbal and written communication skills Proficient with the use of Microsoft Office tools #cb Current OU Health Employees
- Please click HERE to login.
OU Health is an equal opportunity employer.
We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.
We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
- Stephenson Cancer Center Department: Transitional Care Management/P4P Job Description: New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles! As the Care Management Manager, this position will oversee and lead the Care Management department ensuring the delivery of high-quality, patient-centered care coordination services.
This role requires strong leadership skills, clinical expertise, and a commitment to excellence in healthcare management.
Essential Responsibilities Responsibilities listed in this section are core to the position.
Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Provide direction and leadership to the Care Management department, ensuring alignment with departmental goals and objectives.
Provides primary input into the daily operations of the department, including staffing, assignments, and problem solving.
Foster a collaborative and supportive work environment that promotes professional growth and development among staff members and other organization staff.
Collaborate with healthcare providers, interdisciplinary teams, and external agencies to optimize patient outcomes and ensure efficient resource utilization.
Monitor and evaluate patient care processes to identify areas for improvement and implement evidence-based interventions as needed.
Ensure compliance with all relevant healthcare regulations, standards, and accreditation requirements related to care management.
Conduct regular audits and reviews to assess compliance with documentation standards and quality metrics.
Provide education and training to staff members on compliance-related issues and care management best practices.
Lead performance improvement initiatives aimed at enhancing the quality, safety, and efficiency of care management services.
Work with the Director to analyze data and metrics to identify trends, opportunities, and challenges in care coordination.
Build and maintain effective relationships with staff, internal and external stakeholders, including physicians, nurses, social workers, payers, and community organizations.
Collaborate with interdisciplinary teams to develop and implement patient-centered care plans that address the unique needs and preferences of individual patients.
General Responsibilities Performs other duties as assigned.
Minimum Qualifications Education: Bachelor’s degree in nursing or a Masters of Social Work.
Experience: Minimum of 3 years of care coordination experience.
3
- 5 years progressive supervisory or leadership experience.
License(s)/Certification(s)/Registration(s): Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)) or Current Clinical Social Worker license (LCSW) from the Oklahoma State Board of Licensed Social Workers required.
Certification in Case Management (e.g., CCM), preferred.
Current BLS (American Heart Association) certification required.
Knowledge/Skills/Abilities Required Demonstrated ability to lead and motivate a diverse team of healthcare professionals.
Proficiency in utilizing electronic health records (EHR).
Demonstrated knowledge of clinical care management and social work programs in the inpatient or ambulatory setting, and healthcare operations, healthcare finance, health technology systems, and healthcare innovation.
Excellent communication, interpersonal, and leadership skills.
Commitment to fostering a culture of continuous learning, quality improvement, and patient-centered care.
Proven management abilities with proven outcome results and changing the culture of a team.
Ability to build consensus, facilitate change, and demonstrate a track record for execution and delivery.
Demonstrated ability to lead and motivate a diverse team of healthcare professionals.
Proficiency in performance measurement and quality improvement methodologies.
Proficiency in utilizing electronic health records (EHR).
Proficiency in performance measurement and quality improvement methodologies.
#cb Current OU Health Employees
- Please click HERE to login.
OU Health is an equal opportunity employer.
We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.
We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
