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MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY
JOB DESCRIPTION
The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!
As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:
- Provide inbound customer support using a call flow guide in the customer's preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:
- The ability to read, write and speak fluently both Spanish and English
- 1+ year of customer service experience
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing
- Computer Requirements:
- Bring your own device - This position does not loan equipment
- Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
- Operating System: Windows 11+
- RAM: 8GB or higher
- Processor: Intel i5/AMD Ryzen 5 or higher
- Internet Requirements:
- DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
- Speeds: 10 mbps download and 3 mbps upload or higher
- While working, you will be required to hardwire with an ethernet cable
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States and have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay early, when you want it
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
JOB AVAILABILITY:
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.
Remote working/work at home options are available for this role.
$15/hour
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Ages 16+
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At Cedar Point, work is FUN! As a host and cashier, youβll greet and welcome guests to our world class Resort locations. Youβll alsoβ¦
- Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed.
- Maintain an outgoing, friendly disposition while interacting with our guests.
- Provide guest service according to Cedar Point standards
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$15/hour
Β
Associates 16 years of age and up earns $15/hour. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
Β
At Cedar Point, work is FUN! As a host and cashier, youβll greet and welcome guests to our world class food locations. Youβll alsoβ¦
- Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed.
- Maintain an outgoing, friendly disposition while interacting with our guests.
- Provide guest service according to Cedar Point standards
Β
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$15/hour
Β
Associates 16 years of age and up earns $15/hour. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
Β
At Cedar Point, work is FUN! As a host and cashier, youβll greet and welcome guests to our world class food locations. Youβll alsoβ¦
- Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed.
- Maintain an outgoing, friendly disposition while interacting with our guests.
- Provide guest service according to Cedar Point standards
Β
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$15/hour
Β
Ages 16+
Β
At Cedar Point, work is FUN! As a host and cashier, youβll greet and welcome guests to our world class Resort locations. Youβll alsoβ¦
- Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed.
- Maintain an outgoing, friendly disposition while interacting with our guests.
- Provide guest service according to Cedar Point standards
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$15/hour
Β
Associates 16 years of age and up earns $15/hour. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
Β
At Cedar Point, work is FUN! As a host and cashier, youβll greet and welcome guests to our world class food locations. Youβll alsoβ¦
- Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed.
- Maintain an outgoing, friendly disposition while interacting with our guests.
- Provide guest service according to Cedar Point standards
Β
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$15/hour
Β
Associates 16 years of age and up earns $15/hour. Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
Β
At Cedar Point, work is FUN! As a host and cashier, youβll greet and welcome guests to our world class food locations. Youβll alsoβ¦
- Assist with various functions of the restaurant, seat guests, take food to the table, bus tables, and assist with dish washing as needed.
- Maintain an outgoing, friendly disposition while interacting with our guests.
- Provide guest service according to Cedar Point standards
Β
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds.
- Gain skills, knowledge and experience that will benefit your future.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
Date Posted:
2026-02-27Country:
United States of AmericaLocation:
US-TX-MCKINNEY-513WZ ~ 2501 W University Dr ~ WING Z BLDGPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling β to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Senior Data Manager identifies all data deliverables made part of a contract and subsequently builds a data track in a Product Data Management (PDM) system. The DM identifies, with help from the Program Office, the appropriate preparers, receive the data within PDM, reviews the data for compliance, solicits and secures appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract.
In addition, DMs are responsible for reviewing sub-tier contractor requirements, building data tracks for supplier submissions, receiving data from various suppliers, and routing for approval and/or incorporation into prime contractor deliverables to the customer as well as securing non-deliverable program work products to be configuration controlled in the PDM system and other related tasking.
This position is in McKinney Texas
What You Will Do
- Reading contracts for understanding of the deliverables
- Working in a PDM system to capture, manage, and track data deliverables and/or receivables
- Coordinating with cross-functional teams to obtain requested data
- Proofreading data for compliance to the requirement(s)
- Managing the data deliverable schedule and providing the data to the customer on-time
- Learning and understanding contractually required markings applied to data
- Running forecast reports and providing them to the appropriate stakeholders
- Providing metrics related to on-time deliveries and outstanding dispositions upon request
- Reviewing and approving sub-tier supplier statements of work for data requirements
- Supporting program meetings and providing training to program personnel and customers and/or suppliers
- Handling and protection of Company Intellectual Property (IP) as well as U.S. government IP and classified information
Qualifications you must have
- Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years prior relevant experience OR a related Associate's degree and 4 years of relevant experience OR in absence of a degree, 6 years of relevant experience
- Minimum of 2 years' experience related to data management and/or equivalent professional experience
- Minimum of 2 years' experience in a customer support/service role
Qualifications We Value
- Knowledge of U.S. government defense contracts
- Knowledge of U.S. government specifications and instructions such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Data Item Descriptions (DIDs), Department of Defense (DoD) Instruction 5230.24 Distribution Statements on Technical Documents, National Industrial Security Program Operating Manual (NISPOM) (DoD 5220.22-M)
- Collaborate in a team environment
- Self-motivated and detail oriented
- Proven excellent oral and written communication and presentation skills
- Excellent proofreading skills
What We Offer
- Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
- Relocation Eligibility
Learn More & Apply Now!
- Please consider the following role type definition as you apply for this role.
- Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Overview: Six Flags Entertainment Corporation is the world's largest regional theme park company with over 42 parks across North America.
For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions.
With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages.Performing audits and inspections as directed by the Safety Department managementProviding quality basic life support care to include Basic Life Support (BLS) skills and Advanced Life Support (ALS) skills on patients in the pre-hospital setting as indicated by the MA Office of Emergency Medical Services regional and local treatment protocols, as observed or indicated on the BLS Patient Care ReportInteracting with other EMS, Fire, and Police services as required to promote patient care and transportationComplying with departmental requirements regarding documentation, data input, and information handlingResponding and assisting as directed in the Six Flags New England Emergency Response GuideEnforcing all Six Flags New England policiesCurrent Massachusetts EMT β Paramedic Certification~ Willing to work in a high performance team environment~ Willing to work a flexible schedule, including evenings, weekends, and holidays~ Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.~ Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language~18 years old or older
We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs.
The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.
The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history.
Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda.
We are in the best markets in the southeast.
Founded in 1955, our roots run deep through philanthropy and community development.
We strive to be a progressive, world-class retailer and service provider.
Every associate at Anderson Automotive Group is critical to our success What we have to offer: β’ A culture of caring, belonging, and respect for everyone β’ Managers that people want to work with β’ Career growth and advancement β’ Leadership development, innovative training and learning systems β’ Competitive compensation plans β’ 401k retirement plans with company match β’ Comprehensive health benefits packages, including telehealth and behavioral health services β’ Paid employee referral, recognition, and bonus programs β’ Paid time off, bereavement, and vacation benefits β’ Industry leading maternity and paternity leave β’ Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: β’ Individuals with friendly and outgoing personalities β’ Ability to build rapport and follow up with guests throughout the service process β’ Possess strong communication and organizational skills β’ Assist customers in maintaining vehicles according to manufacturer standards β’ Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance β’ Strong focus on providing the highest level of customer service to our guests β’ Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards β’ Individuals with prior sales, customer service, or hospitality experience β’ Valid driverβs license with acceptable motor vehicle record is required β’ Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
Williams Lea by RRD is a global business support services company with a strong legacyβover 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the worldβespecially within legal, financial, and professional services industries.
Weβre a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether itβs supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, weβre the behind-the-scenes team making everything run smoothly
The Account Director is responsible for ensuring client teams deliver exceptional, βwhite gloveβ service and operational excellence. This role provides hands-on leadership, drives continuous improvement, and fosters a culture of accountability and high performance. The Account Director proactively manages client relationships, oversees operations including Front of House services and adapts to evolving client needs and organizational changes.
JOB DUTIES
- People leadership
- Directly supervise management, providing mentorship and supporting structured succession planning.
- Foster a collaborative team environment, emphasizing readiness, accountability, and continuous improvement.
- Support onboarding and development of new hires, ensuring rapid integration and contribution to service improvements.
- Execute modifications to organizational design and teams to optimize operational activity and improve client experience.
- Operations leadership
- Ensure client teams consistently meet or exceed service level agreements (SLAs) and deliver a premium, βwhite gloveβ client experience.
- Provide operational oversight, ensuring all business processes align with best practices and organizational standards.
- Champion best practices in service delivery, leveraging technology and systems for operational efficiency.
- Implement strategies to improve and standardize all aspects of operations.
- Ensure operational controls and management information and reporting requirements are fulfilled.
- Oversee Front of House services as part of the overall client experience.
- Drive operational excellence initiatives, including process improvement, knowledge management, and complaint resolution.
- Promote a culture of high performance, learning, and quality.
- Identify and mitigate operational, compliance, and financial risks.
- Investigate and resolve issues escalated by the client, communicating significant matters to the appropriate leadership.
- Customer & account leadership
- Develop and maintain effective client relationships with operational counterparts.
- Address and escalate client concerns promptly, maintaining a sense of urgency and professionalism.
- Support upselling and cross-selling of new services, as well as renewal and periodic price adjustment (PPA) processes as required.
- Maintain appropriate communications channels with clients, the field, and offsite leadership.
- Financial and Contract Management
- Ensure operational controls are in place to manage budget and maintain profitability.
- Lead contract negotiations, renewals, and amendments as required.
- Develop and execute strategic account plans in alignment with client and organizational goals.
- Other
- Partner with functional teams to implement appropriate policies, internal controls, and reporting.
- Highlight operational, compliance, and financial risk areas.
- Participate as a key project team member in new business implementation.
- Follow delegations of authority for operations team.
WORKING CONDITIONS
- Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
- Work is performed in a professional work environment and/or work from home setting.
- Business casual and/or professional attire required.
- Bachelorβs degree or equivalent experience required.
- 8+ years of leadership in a national or global customer service environment.
- Proven track record in resolving contract performance issues and building client relationships.
- Experience managing large teams and multiple service lines, including Front of House operations.
- At least one year of business development experience.
- Minimum five years of financial management, with a strong understanding of P&L impact.
- Excellent client service skills with a service-minded approach; must remain calm and confident in stressful situations.
RRD's current salary for this role is $130,000/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRDβs benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
Shift: Monday through Friday, 9am to 5pm
#GOC
#WLNAT
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
$12.50 / HourΒ
At Carowinds, work is FUN! As an essential part of our Food & Beverage team, you will prepare and serve high quality food items to top off a perfect visit for our guests. Youβll also:Β
- Take, prepare, and distribute food orders.Β Β
- Conduct sales transactions on POS (point of sales) system.Β Β
- Clean and sanitize assigned work location, equipment, and utensils.β―Β Β
- Adhere to safety procedures and follow instructions.Β Β
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Β
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Some of our amazing perks and benefits:Β
- FREE admission to Carowinds and other Six Flags Entertainment parks!Β
- FREE tickets for friends and family!Β
- 10% discounts on food and 20% discounts on merchandise!Β
- Work with people from here, near, and from all over the world!Β
$12.50 / HourΒ
At Carowinds, work is FUN! As an essential part of our Food & Beverage team, you will prepare and serve high quality food items to top off a perfect visit for our guests. Youβll also:Β
- Take, prepare, and distribute food orders.Β Β
- Conduct sales transactions on POS (point of sales) system.Β Β
- Clean and sanitize assigned work location, equipment, and utensils.β―Β Β
- Adhere to safety procedures and follow instructions.Β Β
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Some of our amazing perks and benefits:Β
- FREE admission to Carowinds and other Six Flags Entertainment parks!Β
- FREE tickets for friends and family!Β
- 10% discounts on food and 20% discounts on merchandise!Β
- Work with people from here, near, and from all over the world!Β
$13/hour
Β
Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
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At Cedar Point, work is FUN! Working as a merchandise associate means you will provide an excellent shopping experience to our guests! Youβll alsoβ¦
- Demonstrate and sell merchandise to guests utilizing knowledge of products.Β
- Conduct sales transactions on POS (point of sales) system.
- Display merchandise and suggest products to guests emphasizing key selling points or sales promotions.Β
- Stock shelves, fixtures, gondolas, counters and racks with merchandise. Retrieve boxed merchandise from back storage areas to stock the sales floor.
Β
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point! Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds
- Gain skills, knowledge and experience that will benefit your future
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$13/hour
Β
Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
Β
At Cedar Point, work is FUN! Working as a merchandise associate means you will provide an excellent shopping experience to our guests! Youβll alsoβ¦
- Demonstrate and sell merchandise to guests utilizing knowledge of products.Β
- Conduct sales transactions on POS (point of sales) system.
- Display merchandise and suggest products to guests emphasizing key selling points or sales promotions.Β
- Stock shelves, fixtures, gondolas, counters and racks with merchandise. Retrieve boxed merchandise from back storage areas to stock the sales floor.
Β
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point! Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds
- Gain skills, knowledge and experience that will benefit your future
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$13/hour
Β
Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
Β
At Cedar Point, work is FUN! Working as a merchandise associate means you will provide an excellent shopping experience to our guests! Youβll alsoβ¦
- Demonstrate and sell merchandise to guests utilizing knowledge of products.Β
- Conduct sales transactions on POS (point of sales) system.
- Display merchandise and suggest products to guests emphasizing key selling points or sales promotions.Β
- Stock shelves, fixtures, gondolas, counters and racks with merchandise. Retrieve boxed merchandise from back storage areas to stock the sales floor.
Β
Β
Some of our amazing perks and benefits:
- Paid training and FREE uniforms!
- FREE Admission to Cedar Point and our other properties!
- FREE tickets and discounts to local attractions!
- FREE tickets for family and friends!
- 20% discounts on food and merchandise!
- Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point! Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, youβllβ¦
- Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
- Interact with different people of all ages and backgrounds
- Gain skills, knowledge and experience that will benefit your future
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Cedar Point.
- Availability to include some weekdays, weekends, evenings, and holidays.
$12.50 / HourΒ
At Carowinds, work is FUN! As an essential part of our Food & Beverage team, you will prepare and serve high quality food items to top off a perfect visit for our guests. Youβll also:Β
- Take, prepare, and distribute food orders.Β Β
- Conduct sales transactions on POS (point of sales) system.Β Β
- Clean and sanitize assigned work location, equipment, and utensils.β―Β Β
- Adhere to safety procedures and follow instructions.Β Β
Β Β
Β
Β
Some of our amazing perks and benefits:Β
- FREE admission to Carowinds and other Six Flags Entertainment parks!Β
- FREE tickets for friends and family!Β
- 10% discounts on food and 20% discounts on merchandise!Β
- Work with people from here, near, and from all over the world!Β
The Carowinds security department is responsible for the safety and security for all our park guests, associates, and company assets.Β When you join the security team here at Carowinds, you get to βProtect the Funβ!
Β
The Carowinds security team employs several different positions to include but not limited to: Access Control, Post & perimeter operations, Communications & Dispatch, South Carolina Registered Security Officer, as well as Loss Prevention positions.Β Security positions start at the Access Control level, and you must be willing to accept the most effective role moving forward as determined by management, your level of experience and or progression through our tiered training program.
Β
Β
Some of our amazing perks and benefits:
- FREE admission to Carowinds and other Six Flags parks!
- FREE tickets for friends and family!
- 10% discounts on food and 20% discounts on merchandise!
- Work with people from here, near, and from all over the world!
- Exclusive associate-only events!
- Benefits for part-time, year-round positions include paid time off!
Β
Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenientΒ weekend workΒ this fall for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience.
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Positions are currently available for those who are 18 or older.
Β
Responsibilities:
We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
Qualifications:
- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Carowinds.
- Availability to include some weekdays, weekends, evenings, and holidays.
$12.50 / hour
Β
The Carowinds Park Services team is full of hardworking people who are focused on ensuring each Guests experiences a clean park. This perfect for someone who likes to see the immediate results of their work and is always ready to move on to the next project. We are looking for people who are task oriented and work independently. As part of the team, you will walk the midways while answering Guest questions and pointing them in the direction of their next adventure.
- Empty, dispose of trash and maintain clean trash containers in assigned areas.
- Clean restroom toilets, sinks, counter tops, mirrors, floors, walls, fixtures and restock nescessary supplies.
- Sweeps and cleans grounds and restroom areas throughout designated areas of the Park.
Β
Some of our amazing perks and benefits:
- FREE admission to Carowinds and other parks!
- FREE tickets for friends and family!
- 10% discounts on food and 20% discounts on merchandise!
- Work with people from here, near, and from all over the world!
- Exclusive associate-only events!
- Benefits for part-time, year-round positions include paid time off!
Β
Apply now if you're looking for a rewarding job that's also FUN!Β Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience.
Β
Β
Positions are currently available for those who are 16 or older.
Β
Responsibilities:We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
Β
Qualifications:- You!
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Carowinds.
- Availability to include some weekdays, weekends, evenings, and holidays.
Β
Positions also available for 14/15 year olds, pay may vary based on job duties and responsibilities.Β
Β
At Cedar Point, work is FUN! Working in Park Services, youβll play a key role in keeping our park clean and events exciting for our guests. Youβll alsoβ¦
Maintain the cleanliness of tables, pavilions, and food patios as well as around dumpsters and behind-the-scenes locations.
Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas.
Clean restrooms including toilets, sinks, countertops, and mirrors
Learn and comply with the safe and appropriate use of all chemicals necessary for the job.
Β
Β
Some of our amazing perks and benefits:
~ Paid training and FREE uniforms!
~ FREE Admission to Cedar Point and our other properties!
~ FREE tickets and discounts to local attractions!
~ FREE tickets for family and friends!
~20% discounts on food and merchandise!
~ Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities: Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, youβllβ¦
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.