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Vehicle Programs Analyst
🏢 Percepta
Salary not disclosed
At Percepta, we bring first-class service across each market we support.
As a Vehicle Programs Analyst in Dearborn, MI you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Vehicle Programs Analyst performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks related to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service.
During a Typical Day, You’ll • Provide administrative assistance to Vehicle Programs personnel • Administer support for the "M" (Manufacturer) Plate Program • Support our Care Call Center • Provide traditional administrative support such as recording department meeting minutes, filing, copying, phone messages and miscellaneous duties • Handle auction, dealer, sales lettersets, check requests, reimbursement of fees to customers, mass registration renewals, and payment of vehicle taxes • Process billing invoices from vendors and dealerships for delivered vehicles • Process tickets, tolls, citations, etc • Process vehicle title, plates, and registrations • Process and monitor vehicle orders • Process vehicle returns, title corrections, and auction disposal • Audit and reconciliation of official documents such as lease and usage agreements, and other official documents • Customer account maintenance • Suggest and establish process improvements aimed at better customer service, efficiencies, and cost savings in unison with management and team members • Perform as a back-up for other Vehicle Program personnel when necessary • Perform duties that require signing as a company agent and/or department notary What You Bring to the Role Education • High school diploma required; bachelor’s degree preferred Experience • 3 years administrative office experience required • Experience using mainframe and web system applications Skills • Critical thinking, problem solving, and analytical skills • Strong planning and organizing skills • Strong communication skills that demonstrate knowledgeable, proactive and clear communication • Excellent customer service skills to include a positive mindset that actions self-control • Excellent time management skills • Team-oriented mindset for delivering both team and individual results (including the willingness to change task responsibilities and participate in cross training as is necessary for the team) • Proficient in MS Office (i.e.
Outlook, Word, and Excel) What You Can Expect •Pay rate of $20 per hour •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) •Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite #LI-Hybrid
As a Vehicle Programs Analyst in Dearborn, MI you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Vehicle Programs Analyst performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks related to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service.
During a Typical Day, You’ll • Provide administrative assistance to Vehicle Programs personnel • Administer support for the "M" (Manufacturer) Plate Program • Support our Care Call Center • Provide traditional administrative support such as recording department meeting minutes, filing, copying, phone messages and miscellaneous duties • Handle auction, dealer, sales lettersets, check requests, reimbursement of fees to customers, mass registration renewals, and payment of vehicle taxes • Process billing invoices from vendors and dealerships for delivered vehicles • Process tickets, tolls, citations, etc • Process vehicle title, plates, and registrations • Process and monitor vehicle orders • Process vehicle returns, title corrections, and auction disposal • Audit and reconciliation of official documents such as lease and usage agreements, and other official documents • Customer account maintenance • Suggest and establish process improvements aimed at better customer service, efficiencies, and cost savings in unison with management and team members • Perform as a back-up for other Vehicle Program personnel when necessary • Perform duties that require signing as a company agent and/or department notary What You Bring to the Role Education • High school diploma required; bachelor’s degree preferred Experience • 3 years administrative office experience required • Experience using mainframe and web system applications Skills • Critical thinking, problem solving, and analytical skills • Strong planning and organizing skills • Strong communication skills that demonstrate knowledgeable, proactive and clear communication • Excellent customer service skills to include a positive mindset that actions self-control • Excellent time management skills • Team-oriented mindset for delivering both team and individual results (including the willingness to change task responsibilities and participate in cross training as is necessary for the team) • Proficient in MS Office (i.e.
Outlook, Word, and Excel) What You Can Expect •Pay rate of $20 per hour •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) •Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite #LI-Hybrid
Not Specified
Licensed Vocational Nurse - Ambulatory Surgery Center (Hiring Immediately)
Salary not disclosed
Description
Summary:
Under supervision, the incumbent of this position provides professional nursing care to clinic patients. Works collaboratively with the providers within the team setting to facilitate quality care for the patient.
Responsibilities:
- Performs general nursing care to patients. Administers treatments in accordance with nursing standards.
- Assists with the preparation of equipment and aids provider during treatment, examination, and testing of patients.
- Observes, records, and reports patients' condition and reaction to drugs or treatments to providers.
- Oversees appointment bookings and ensures preferences are given to patients in emergency situations. Maintains timely flow of patients.
- Greets patients and obtains well-documented history and vitals. Prepares patients for physical exam. Instructs patients in collection of samples and tests.
- May perform the following tasks in accordance with established procedures and as prescribed by applicable licensure/certification:
- Obtain/record vital signs; perform initial assessment on patient; coordinate patient transfer to hospital and/or discharge; give telephone orders; accept telephone test results; perform telephone triage; call in provider approved prescription refills; specimen collection including stool and urine midstream; catheterize patient; indwelling catheter urine collection; obtain throat culture; pregnancy testing; administer urine dip; obtain wound culture; perform snellen vision screening; eye injury management; administer optic/otic meds; assist with lumbar punctures; sputum collection; occult blood testing; assist with vaginal exam; teach crutch/cane walking; teach use of walker; apply Velcro splint; assist with plaster splint; apply moist heat and/or cold packs; administer enema; remove fecal impaction; administer oxygen; teach respiratory hygiene; administer chest physiotherapy; perform oral suction and/or infant suction bulb; wound care; apply sterile dressing; assist with circumcision; perform umbilical care; apply colloidal dressing; open sterile tray; apply topical medications; administer rectal and/or vaginal medications; give oral medications; and, give sublingual medications to adults and/or pediatric patients.
- May perform the following tasks only if appropriate training has been obtained:
- Blood collection by lancet; pulse oximetry; incentive Spirometry; suture and/or staple removal; ear irrigation; administer breathing treatment; give allergy/insulin/immunization medications to adult and/or pediatric patients; give intramuscular and/or subcutaneous injections to adult and/or pediatric patients; give injections Z track to adult patients.
- May perform the following tasks after providing verification of completion of special training:
- Blood collection venipuncture; audiometry exam; titmus vision screening; EKG; administer electrical stimulation; assist/process biopsies; draw blood from portocath; assist endoscopy, start saline lock or IV fluids and monitor IV fluids.
- May administer IV push medications and/or add medications to IV only after completion of special training and only under direct supervision of licensed practitioner.
- May make arrangements for patient testing and admissions.
- May be required to have a working knowledge of ICD9, CPT and HCPCS coding and managed care.
- Responds to incoming telephone calls and (per provider instructions) calls in refills and prescriptions to pharmacy.
- Per provider and/or established protocol, instructs patients and/or family with regard to medication and treatment and documents the same.
- Formulates and updates patient care plans. Orders, prepares, and inspects patient charts. Posts tests and examination results. Reviews patient's tests and examination results with provider; documents instructions and notifies patient.
- Maintains patient files, records and other information in a professional manner following policies and procedures regarding documentation.
- Ensures preparation of exam rooms including re-stocking of treatment areas.
- Attends required meetings and participates in committees as requested.
- Participates in professional development activities and maintains professional licensure and affiliations.
- Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control.
- Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group's cultural diversity objectives.
- Supports and adheres to CPG Service Guarantee.
- Performs other related work as required.
Requirements:
- Graduate from an accredited school of practical nursing or vocational nursing
- LVN License in state of employment or compact
- BLS
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Not Specified
Temporary Customer Experience Operations Supervisor
✦ New 🏢 Percepta
Salary not disclosed
TemporaryCustomer Experience Operations Supervisor At Percepta, we bring first-class service across each market we support.
As a TemporaryCustomer Experience Operations Supervisor in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr.
Operations Manager based upon research performed.
Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.
During a Typical Day, You’ll • Employee Onboarding / Employee Experience o Responsible for manager assigned communications and responses within Enboarder (Percepta’s automated communications tool), including, but not limited to reviewing/acting upon questionnaire and survey information received from employees during various points of the first year of employment o Promote company and contact center values and culture o Act as employee advocate insuring a positive and rewarding introduction to the company, take action as needed to improve employee experience throughout lifecycle • Monitor and maintain service levels to ensure: o CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers o Monitor schedule adherence o Look for opportunities to improve service levels o Manage customer handling (call flow) processes • Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve and discuss program changes and enhancements o Handle special Business Partner report request o Keep abreast of anticipated program launches and changes o Inform Manager on all Business Partner interaction • Analyze and manage program trends and progress • Interact with key users for feedback to make process improvement / enhancement recommendations • Communicate all changes, enhancements, including call and workflow updates, etc.
to the appropriate personnel including the Senior Operations Manager, Learning & Development department, and Quality Assurance department on a consistent and timely manner • Develop, coach, support and evaluate the team; responsible for the development of the team: o Hold monthly scorecard meetings o Provide feedback and coaching timely o Discuss and implement career development opportunities o Create and deliver performance reviews o Set up for all new hires (ID's and workspace) o Maintain discussion logs o Manage attendance o Administer disciplinary action as necessary o Recognize and reward excellent team performance.
o Promote Employee engagement and moral building o Complete time sheet approvals and submit corrections timely o All other matters as it relates to daily management of the staff • Interview prospective new employees; provide feedback to Operations Manager and Talent Acquisition, and Human Resources • Work with Senior Operations Manager on monthly business reports and process improvement initiatives as needed • Evaluate and coach back customer service skills in quality assurance process o Ensure employees have the necessary training and job aids to perform their job responsibilities.
Strive to continuously improve Touchpoint and Pulse Survey results and employee satisfaction o Be visible and available on the floor.
Interact with the team as much as possible through team meetings, walking the floor, one-on-one meetings, etc o Adhere to and support all Percepta and Business Partner quality initiatives, systems and policies.
Support all Percepta Call-Center policies and procedures • Attend and participate in team meetings and leadership meetings o Communicate and generate enthusiasm and commitment for a positive work environment that fosters team performance o Complete training courses as directed by Operations and/or Learning & Development o Maintain professional working relationships • Complete additional tasks / projects as needed • Collaborate with multiple IT teams in the development of new system enhancements • Perform user acceptance testing of system enhancements • Respond to inquiries regarding system errors, functionality, and enhancements • Propose new enhancements based on observations, and experience with the applicable processes • Review agent disputes within Empower.
Determine accuracy of source data and make recommendations for correction of inaccurate values • Research, document and provide examples of Empower system defects.
Submit problem tickets to the applicable team for resolution • Coordinate with program management to ensure compliance with critical Empower metrics.
Provide detailed reporting of agent compliance when required metrics are not being met • Monitor approval deadlines and program status.
Communicate upcoming deadlines to program management to ensure critical deadlines are met What You Bring to the Role Education • High School Diploma or equivalent • Secondary education or equivalent experience
- preferred Experience • 3 – 5 years of Customer Call Center experience with 1 year of luxury hospitality, automotive, etc experience required • Experience in managing and coaching others and improving performance • Through understanding of contact center technologies, customer tracking systems, and their respective reporting systems
- preferred Skills • Detail-oriented with strong organizational skills, time management and planning – required • Strong working knowledge of the Internet, computers and software (i.e.
MS Office products, Internet Explorer) – required • Strong time management, organization and planning skills.
Able to prioritize, multitask, adapt and thrive in a fast paced, results-driven environment – required • Analytical and problem-solving skills – required • Excellent inter-personal skills.
Able to interact with all internal departments and levels of management • Self-starter who demonstrates a high level of initiative, resourcefulness and ability to work independently and interdependently among a team • Excellent verbal and written communication skills • Proficient Microsoft Office (Word, PowerPoint and Outlook) • Leadership Skills: o Team & consensus building o Good judgment in conflict resolution • Ability to create a supportive and conducive adult learning environment • Ability to drive employee satisfaction • Must represent Percepta professionally with all clients and external organization and contacts • Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace • Strong customer service, interpersonal and relationship-building skills • Communicate and articulate in a professional and effective manner both orally and written.
Ability to exercise independent judgment and decision making What You Can Expect • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a TemporaryCustomer Experience Operations Supervisor in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr.
Operations Manager based upon research performed.
Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.
During a Typical Day, You’ll • Employee Onboarding / Employee Experience o Responsible for manager assigned communications and responses within Enboarder (Percepta’s automated communications tool), including, but not limited to reviewing/acting upon questionnaire and survey information received from employees during various points of the first year of employment o Promote company and contact center values and culture o Act as employee advocate insuring a positive and rewarding introduction to the company, take action as needed to improve employee experience throughout lifecycle • Monitor and maintain service levels to ensure: o CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers o Monitor schedule adherence o Look for opportunities to improve service levels o Manage customer handling (call flow) processes • Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve and discuss program changes and enhancements o Handle special Business Partner report request o Keep abreast of anticipated program launches and changes o Inform Manager on all Business Partner interaction • Analyze and manage program trends and progress • Interact with key users for feedback to make process improvement / enhancement recommendations • Communicate all changes, enhancements, including call and workflow updates, etc.
to the appropriate personnel including the Senior Operations Manager, Learning & Development department, and Quality Assurance department on a consistent and timely manner • Develop, coach, support and evaluate the team; responsible for the development of the team: o Hold monthly scorecard meetings o Provide feedback and coaching timely o Discuss and implement career development opportunities o Create and deliver performance reviews o Set up for all new hires (ID's and workspace) o Maintain discussion logs o Manage attendance o Administer disciplinary action as necessary o Recognize and reward excellent team performance.
o Promote Employee engagement and moral building o Complete time sheet approvals and submit corrections timely o All other matters as it relates to daily management of the staff • Interview prospective new employees; provide feedback to Operations Manager and Talent Acquisition, and Human Resources • Work with Senior Operations Manager on monthly business reports and process improvement initiatives as needed • Evaluate and coach back customer service skills in quality assurance process o Ensure employees have the necessary training and job aids to perform their job responsibilities.
Strive to continuously improve Touchpoint and Pulse Survey results and employee satisfaction o Be visible and available on the floor.
Interact with the team as much as possible through team meetings, walking the floor, one-on-one meetings, etc o Adhere to and support all Percepta and Business Partner quality initiatives, systems and policies.
Support all Percepta Call-Center policies and procedures • Attend and participate in team meetings and leadership meetings o Communicate and generate enthusiasm and commitment for a positive work environment that fosters team performance o Complete training courses as directed by Operations and/or Learning & Development o Maintain professional working relationships • Complete additional tasks / projects as needed • Collaborate with multiple IT teams in the development of new system enhancements • Perform user acceptance testing of system enhancements • Respond to inquiries regarding system errors, functionality, and enhancements • Propose new enhancements based on observations, and experience with the applicable processes • Review agent disputes within Empower.
Determine accuracy of source data and make recommendations for correction of inaccurate values • Research, document and provide examples of Empower system defects.
Submit problem tickets to the applicable team for resolution • Coordinate with program management to ensure compliance with critical Empower metrics.
Provide detailed reporting of agent compliance when required metrics are not being met • Monitor approval deadlines and program status.
Communicate upcoming deadlines to program management to ensure critical deadlines are met What You Bring to the Role Education • High School Diploma or equivalent • Secondary education or equivalent experience
- preferred Experience • 3 – 5 years of Customer Call Center experience with 1 year of luxury hospitality, automotive, etc experience required • Experience in managing and coaching others and improving performance • Through understanding of contact center technologies, customer tracking systems, and their respective reporting systems
- preferred Skills • Detail-oriented with strong organizational skills, time management and planning – required • Strong working knowledge of the Internet, computers and software (i.e.
MS Office products, Internet Explorer) – required • Strong time management, organization and planning skills.
Able to prioritize, multitask, adapt and thrive in a fast paced, results-driven environment – required • Analytical and problem-solving skills – required • Excellent inter-personal skills.
Able to interact with all internal departments and levels of management • Self-starter who demonstrates a high level of initiative, resourcefulness and ability to work independently and interdependently among a team • Excellent verbal and written communication skills • Proficient Microsoft Office (Word, PowerPoint and Outlook) • Leadership Skills: o Team & consensus building o Good judgment in conflict resolution • Ability to create a supportive and conducive adult learning environment • Ability to drive employee satisfaction • Must represent Percepta professionally with all clients and external organization and contacts • Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace • Strong customer service, interpersonal and relationship-building skills • Communicate and articulate in a professional and effective manner both orally and written.
Ability to exercise independent judgment and decision making What You Can Expect • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
temporary
Pro Sales Customer Care Representative
✦ New 🏢 Percepta
Salary not disclosed
Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support.
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Onsite
As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.
The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.
During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.
Document customer contacts.
Initiate outbound contacts as appropriate.
Provide online support for applications.
Utilize available resources to respond to internal and external customer inquiries.
Help identify process improvements and best practices for the team.
As applicable, answer email inquiries, web forms, etc.
within required time frames in a professional manner with accurate and timely information.
Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.
Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.
Adhere to and support all Percepta and client initiatives and company policies and procedures.
Attend and participate in team meetings.
Act as a mentor to less experienced teammates which include: Training new team members.
Act as a backup for a subject matter expert in the absence of the Sr.
Business Analyst and/or Team Leader.
Demonstrate leadership capabilities.
Complete training courses as directed by Operations and/or Training.
Complete additional tasks and projects as needed.
What You Bring to the Role High school diploma required.
College degree preferred or equivalent work experience required.
1
- 2 years of customer service experience required; does not need to be in a call center position.
Computer skills: experience working with multiple programs, ability to type.
Excellent customer service ability.
Ability to maneuver through various systems to provide the dealer with accurate information.
Displays professionalism and a positive attitude.
Ability to effectively communicate with customers, managers, and co-workers.
Strong written and oral communication.
Time management and organizational skills.
Willingness to take on new assignments.
Reliability.
Ability to multitask.
What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Onsite
Not Specified
Respiratory Therapist Full Time Days
✦ New
Salary not disclosed
*Employment Type:
* Full time
*Shift:
* 12 Hour Day Shift
*Description:
* *Employment Type:
* Full time
*Shift:
* Day Shift
*ENHANCED NEW GRAD RATE Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.
Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including [Loyola University Medical Center]( Memorial Hospital]( and [MacNeal Hospital]( If you are a RESPIRATORY THERAPIST who's interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!
*What you'll do:
* * Performs day-to-day Respiratory Care, including bronchial hygiene procedures, oxygen initiation and follow up, and care of the Emergency Room patients in need of Respiratory Services.
Sets up and performs complex respiratory care procedures such as continuous artificial ventilation and administration or medications.
Records patient data to include ventilatory volumes, pressure/flows, and blood gas analysis.
*We offer our Respiratory Therapists:
* * Benefits from Day One
* DailyPay! Work today, Get paid today
* Competitive Shift Differentials
* Tuition Reimbursement
* On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
* Childcare Employee Discount at Gottlieb's Child Development Center
* Referral Rewards
* Strong Team Culture
* Career Growth Opportunities
*What you'll need for this job:
* *RT 2
* Associate degree in respiratory care; Bachelor's preferred
* CPR/BLS
- American Heart Association
* Current IL state licensure as a Respiratory Therapist
* Certified Respiratory Therapist (CRT) through NBRC
* (CRT credential and IL state licensure as a Respiratory Therapist required within 6 months of hire)
*RT 3
* Associate degree in respiratory care; Bachelor's preferred
* 3 years of previous job-related experience
* CPR/BLS
- American Heart Association
* Current IL state licensure as a Respiratory Therapist
* Registered Respiratory Therapist (RRT) through NBRC
* Completion of Neonatal Resuscitation Program (NRP), and Pediatric Advanced Life Support (PALS) within 90 days of hiring
*Our Promise to You:
* Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues.
We are a part of a community which believes in giving back to those we serve.
* We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
* We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners
*RT II Pay Range: $36.50
- $48.84 per hour
* *RT III Pay Range: $36.50
- $50.71 per hour
* Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
[Trinity Health Benefits Summary](
*Our Commitment
* Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
permanent
Respiratory Therapist Part Time Nights
✦ New 🏢 Loyola University Health System
Salary not disclosed
*Employment Type:
* Part time
*Shift:
* Night Shift
*Description:
* *Employment Type:
* Part time
*Shift:
* Night Shift
*ASK ABOUT OUR ENHANCED NEW GRAD RATE Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.
Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including [Loyola University Medical Center]( Memorial Hospital]( and [MacNeal Hospital]( If you are a RESPIRATORY THERAPIST who's interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!
*What you'll do:
* * Performs day-to-day Respiratory Care, including bronchial hygiene procedures, oxygen initiation and follow up, and care of the Emergency Room patients in need of Respiratory Services.
Sets up and performs complex respiratory care procedures such as continuous artificial ventilation and administration or medications.
Records patient data to include ventilatory volumes, pressure/flows, and blood gas analysis.
*We offer our Respiratory Therapists:
* * Benefits from Day One
* DailyPay! Work today, Get paid today
* Competitive Shift Differentials
* Tuition Reimbursement from Day One
* On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
* Childcare Employee Discount at Gottlieb's Child Development Center
* Referral Rewards
* Strong Team Culture
* Career Growth Opportunities
*What you'll need for this job:
* * Associate degree in respiratory care; Bachelor's preferred
* CPR/BLS
- American Heart Association
* Current IL state licensure as a Respiratory Therapist
* Certified Respiratory Therapist (CRT) through NBRC
* (CRT credential and IL state licensure as a Respiratory Therapist required within 6 months of hire)
*Our Promise to You:
* Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues.
We are a part of a community which believes in giving back to those we serve.
* We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
* We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners Pay Range: $36.50
- $48.84per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
[Trinity Health Benefits Summary](
*Our Commitment
* Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
temporary
Respiratory Therapist Part Time Days
✦ New 🏢 Loyola University Health System
Salary not disclosed
*Employment Type:
* Part time
*Shift:
* 12 Hour Day Shift
*Description:
* *Employment Type:
* Part time
*Shift:
* Days
*ASK ABOUT OUR ENHANCED NEW GRAD RATE Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.
Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including [Loyola University Medical Center]( Memorial Hospital]( and [MacNeal Hospital]( If you are a RESPIRATORY THERAPIST who's interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!
*What you'll do:
* * Performs day-to-day Respiratory Care, including bronchial hygiene procedures, oxygen initiation and follow up, and care of the Emergency Room patients in need of Respiratory Services.
Sets up and performs complex respiratory care procedures such as continuous artificial ventilation and administration or medications.
Records patient data to include ventilatory volumes, pressure/flows, and blood gas analysis.
*We offer our Respiratory Therapists:
* * Benefits from Day One
* DailyPay! Work today, Get paid today
* Competitive Shift Differentials
* Tuition Reimbursement
* On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
* Childcare Employee Discount at Gottlieb's Child Development Center
* Referral Rewards
* Strong Team Culture
* Career Growth Opportunities
*What you'll need for this job:
* * Associate degree in respiratory care; Bachelor's preferred
* CPR/BLS
- American Heart Association
* Current IL state licensure as a Respiratory Therapist
* Certified Respiratory Therapist (CRT) through NBRC
* (CRT credential and IL state licensure as a Respiratory Therapist required within 6 months of hire)
*Our Promise to You:
* Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues.
We are a part of a community which believes in giving back to those we serve.
* We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
* We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners Pay Range: $36.50
- $48.84per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
[Trinity Health Benefits Summary](
*Our Commitment
* Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
temporary
Respiratory Therapist Full Time Nights $20,000 Sign On Bonus
✦ New 🏢 Loyola University Health System
Salary not disclosed
*Employment Type:
* Full time
*Shift:
* 12 Hour Night Shift
*Description:
* *Employment Type:
* Full time
*Shift:
* Night Shift $20,000 SIGN ON BONUS
*ENHANCED NEW GRAD RATE Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.
Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including [Loyola University Medical Center]( Memorial Hospital]( and [MacNeal Hospital]( If you are a RESPIRATORY THERAPIST who's interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!
*What you'll do:
* * Performs day-to-day Respiratory Care, including bronchial hygiene procedures, oxygen initiation and follow up, and care of the Emergency Room patients in need of Respiratory Services.
Sets up and performs complex respiratory care procedures such as continuous artificial ventilation and administration or medications.
Records patient data to include ventilatory volumes, pressure/flows, and blood gas analysis.
*We offer our Respiratory Therapists:
* * Benefits from Day One
* DailyPay! Work today, Get paid today
* Competitive Shift Differentials
* Tuition Reimbursement
* On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
* Childcare Employee Discount at Gottlieb's Child Development Center
* Referral Rewards
* Strong Team Culture
* Career Growth Opportunities
*What you'll need for this job:
* *RT 2
* Associate degree in respiratory care; Bachelor's preferred
* CPR/BLS
- American Heart Association
* Current IL state licensure as a Respiratory Therapist
* Certified Respiratory Therapist (CRT) through NBRC
* (CRT credential and IL state licensure as a Respiratory Therapist required within 6 months of hire)
*RT 3
* Associate degree in respiratory care; Bachelor's preferred
* 3 years of previous job-related experience
* CPR/BLS
- American Heart Association
* Current IL state licensure as a Respiratory Therapist
* Registered Respiratory Therapist (RRT) through NBRC
* Completion of Neonatal Resuscitation Program (NRP), and Pediatric Advanced Life Support (PALS) within 90 days of hiring
*Our Promise to You:
* Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues.
We are a part of a community which believes in giving back to those we serve.
* We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
* We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners
*RT II Pay Range: $36.50
- $48.84 per hour
* *RT III Pay Range: $36.50
- $50.71 per hour
* Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
[Trinity Health Benefits Summary](
*Our Commitment
* Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.
By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
permanent
RN Forensic Nurse Examiner (Hickory)
Salary not disclosed
Introduction
This position will be a 7p - 7a, night shift
Mission Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for RN Forensic Nurse Examiner position and spend more time at the bedside with the patient.
BenefitsMission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success let us contribute to yours! Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management or transfer centers. Unlock your potential at Mission Hospital!
Job Summary and QualificationsFacilitates compassionate patient care to patients and families throughout the life span, through the application of the forensic aspects of health care, combined with the bio-psychosocial in the scientific investigation and treatment of trauma and/or death of patients and perpetrators of violence, criminal activity and traumatic incidents. The advanced forensic nurse examiner provides direct services to individual patients, families and consultation services to nursing, medical and community and law related agencies, as well as providing expert testimony in numerous areas, death with investigative processes, adequacy of services delivered and specialized diagnosis. Collaborates with and provides direction for staff to establish and maintain clinical standards. Advanced Forensic Nurse Examiner collaborates with FNE Program Coordinator for overall program operation and vision throughout the Mission Health System and Western North Carolina. This group also provides after hours breathe alcohol and monitored drug urine testing services for Occumed Health Services.
- Required Experience: Two years relevant RN/FNE clinical experience. Preferably in ED, ICU or OB unit
- FNE/SANE education program completion which meets Law in North Carolina, North Carolina Board of Nursing and International Association of Forensic Nurses standards required. 40 hour SANE-A and 40 hour SANE-P required
- Required Education: Bachelor of Science in Nursing or enroll in a BSN or advanced degree program and obtain a BSN within 5 years of hire date into RN position. Grandfathering will be accepted between departments and Mission Health entities. Exemptions or extensions may be approved by the facility CNO and reported out to the CNO Council members. Each facility will ensure tracking of exemptions should this information be needed. RNs with 10 years or more of experience are exempt.
- Preferred Education: Master's in Nursing.
- Required License/Certification: Must have and maintain current licensure as registered nurse with the North Carolina Board of Nursing. eNLC (Enhanced Nurse Licensure Compact) license may apply, licensee should confirm with NCBON.
- Preferred License/Certification: National Nursing Certification in area of specialty
- Preferred Experience: Advanced assessment, counseling, leadership and/or education experience
Mission Hospital is located in Asheville, North Carolina. This is Mission Health's flagship hospital, licensed for 815 beds. Healthgrades named Mission Hospital as of one America's 50 Best Hospitals from . Mission Hospital is in the top 1% of hospitals in the nation for providing the highest clinical quality year over year. Leapfrog Hospital Safety Grade recognized Mission Hospital with an A, nationally recognizing Mission Hospital's achievements in protecting patients and providing safer healthcare. Mission Hospital also earned the prestigious Magnet Designation in November 2020. This is the highest international honor that distinguishes organizations that meet rigorous nursing excellence standards. We are the regional referral center for tertiary and quaternary care. We are the region's only Level II trauma center. Mission Hospital also includes Mission Children's Hospital. The region's only children's hospital - providing 30 pediatric sub-specialists. We're the busiest surgical hospital west of Raleigh, North Carolina. We are the second-busiest in the state. Mission Hospital provides the only open heart and interventional cardiology in the region. We are the only Cyberknife provider west of Raleigh.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Join a family that cares about every stage in your career! We are interviewing candidates for our RN Forensic Nurse Examiner opening. Apply today and a member of our Talent Acquisition team will reach out.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
temporary
RN Forensic Nurse Examiner (Asheville)
🏢 Mission Hospital
Salary not disclosed
Introduction
This position will be a 7p - 7a, night shift
Mission Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for RN Forensic Nurse Examiner position and spend more time at the bedside with the patient.
BenefitsMission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success let us contribute to yours! Whether you choose to focus on bedside care, a leadership or C-suite role, shape business and operational outcomes, or work to deliver clinical excellence behind the scenes in data science, case management or transfer centers. Unlock your potential at Mission Hospital!
Job Summary and QualificationsFacilitates compassionate patient care to patients and families throughout the life span, through the application of the forensic aspects of health care, combined with the bio-psychosocial in the scientific investigation and treatment of trauma and/or death of patients and perpetrators of violence, criminal activity and traumatic incidents. The advanced forensic nurse examiner provides direct services to individual patients, families and consultation services to nursing, medical and community and law related agencies, as well as providing expert testimony in numerous areas, death with investigative processes, adequacy of services delivered and specialized diagnosis. Collaborates with and provides direction for staff to establish and maintain clinical standards. Advanced Forensic Nurse Examiner collaborates with FNE Program Coordinator for overall program operation and vision throughout the Mission Health System and Western North Carolina. This group also provides after hours breathe alcohol and monitored drug urine testing services for Occumed Health Services.
- Required Experience: Two years relevant RN/FNE clinical experience. Preferably in ED, ICU or OB unit
- FNE/SANE education program completion which meets Law in North Carolina, North Carolina Board of Nursing and International Association of Forensic Nurses standards required. 40 hour SANE-A and 40 hour SANE-P required
- Required Education: Bachelor of Science in Nursing or enroll in a BSN or advanced degree program and obtain a BSN within 5 years of hire date into RN position. Grandfathering will be accepted between departments and Mission Health entities. Exemptions or extensions may be approved by the facility CNO and reported out to the CNO Council members. Each facility will ensure tracking of exemptions should this information be needed. RNs with 10 years or more of experience are exempt.
- Preferred Education: Master's in Nursing.
- Required License/Certification: Must have and maintain current licensure as registered nurse with the North Carolina Board of Nursing. eNLC (Enhanced Nurse Licensure Compact) license may apply, licensee should confirm with NCBON.
- Preferred License/Certification: National Nursing Certification in area of specialty
- Preferred Experience: Advanced assessment, counseling, leadership and/or education experience
Mission Hospital is located in Asheville, North Carolina. This is Mission Health's flagship hospital, licensed for 815 beds. Healthgrades named Mission Hospital as of one America's 50 Best Hospitals from . Mission Hospital is in the top 1% of hospitals in the nation for providing the highest clinical quality year over year. Leapfrog Hospital Safety Grade recognized Mission Hospital with an A, nationally recognizing Mission Hospital's achievements in protecting patients and providing safer healthcare. Mission Hospital also earned the prestigious Magnet Designation in November 2020. This is the highest international honor that distinguishes organizations that meet rigorous nursing excellence standards. We are the regional referral center for tertiary and quaternary care. We are the region's only Level II trauma center. Mission Hospital also includes Mission Children's Hospital. The region's only children's hospital - providing 30 pediatric sub-specialists. We're the busiest surgical hospital west of Raleigh, North Carolina. We are the second-busiest in the state. Mission Hospital provides the only open heart and interventional cardiology in the region. We are the only Cyberknife provider west of Raleigh.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Join a family that cares about every stage in your career! We are interviewing candidates for our RN Forensic Nurse Examiner opening. Apply today and a member of our Talent Acquisition team will reach out.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
temporary
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