24 Seven Talent Remote Remote Jobs Full Time Jobs in Usa

Job description:

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

ob Summary

Join our dynamic team as a Sales Associate, available for both full-time and part-time roles! In this lively position, you’ll be the friendly face that welcomes customers, provides expert product knowledge, and creates an engaging shopping experience. Your enthusiasm and proactive approach will drive sales, foster customer loyalty, and contribute to a vibrant store environment. Whether assisting with product demonstrations, managing transactions, or merchandising displays, you’ll play a vital role in helping our customers find exactly what they need while ensuring smooth store operations.

Responsibilities

• Greet customers warmly and offer personalized assistance to enhance their shopping experience
• Operate the POS (Point of Sale) system efficiently for sales transactions, returns, and exchanges
• Conduct product demos to showcase features and benefits, encouraging customer engagement and upselling opportunities
• Maintain attractive merchandise displays through merchandising and stocking efforts
• Manage cash handling accurately while adhering to cash handling procedures and phone etiquette standards
• Assist with inventory management by stocking shelves and conducting stock counts to ensure product availability
• Provide exceptional customer service by addressing inquiries promptly and professionally, including bilingual support if applicable

Skills

• Proven experience with POS systems and cash register operations in a retail or grocery store environment
• Supervising experience is a plus, demonstrating leadership in team settings
• Strong communication skills with the ability to engage customers effectively in multiple languages if bilingual
• Skilled in upselling techniques to maximize sales opportunities without being pushy
• Knowledge of merchandising principles and stock management practices
• Excellent customer service skills with a friendly, approachable demeanor
• Basic math skills for handling transactions accurately and performing retail math calculations
• Familiarity with phone etiquette standards for professional communication
• Ability to perform cashiering duties efficiently while maintaining attention to detail in cash handling tasks

Embark on a rewarding journey where your energy fuels our success! We’re dedicated to creating an inclusive environment that values your contributions and supports your growth. If you’re passionate about retail sales, eager to develop your skills, and thrive in a fast-paced setting, we want to hear from you!

Job Types: Full-time, Part-time

Work Location: In person

Client Overview: Our client is a luxury fashion brand and they are seeking a Part-Time Ecommerce Growth Strategist to join their team.

Role Overview: The Part-Time Ecommerce Growth Strategist will own growth strategy across the entire ecommerce funnel. This role is responsible for analyzing performance data, identifying revenue opportunities, and delivering clear, actionable recommendations to improve traffic, conversion rates, average order value, and overall sales performance.

**This position requires a highly analytical and strategic thinker who can translate Shopify and GA4 data into structured weekly insights tied directly to revenue impact.

Part-Time Ecommerce Growth Strategist Responsibilities:

• Analyze full funnel performance
• Identify drop-off points and recommend UX improvements
• Optimize product detail page structure, messaging, merchandising, and layout
• Improve checkout experience and reduce cart abandonment
• Recommend AOV optimization strategies
• Identify keyword opportunities for collections and product pages
• Improve collection page structure for search visibility
• Analyze organic traffic performance and ranking gaps
• Recommend technical SEO improvements
• Develop strategies to increase qualified organic traffic
• Recommend featured collections and products based on performance data
• Use analytics and click behavior to guide merchandising decisions
• Identify underperforming collections and repositioning opportunities
• Provide data-backed merchandising direction
• Performance summary with key KPIs
• Revenue insights by collection and product
• AOV and repeat purchase behavior insights
• Organic search performance updates
• Estimated revenue impact of recommendations
• Develop and maintain Shopify and GA4 dashboards with clear KPIs
• Validate Shopify vs GA4 reporting accuracy and resolve discrepancies
• Translate analytics into actionable recommendations aligned with revenue and profitability goals

Part-Time Ecommerce Growth Strategist Qualifications:

• Proven experience scaling Shopify ecommerce brands
• Strong background in conversion rate optimization (CRO) and ecommerce UX
• Deep understanding of GA4 and Shopify analytics
• Experience building dashboards and validating tracking accuracy
• Strong SEO expertise for ecommerce
• Understanding of fashion buying behavior and merchandising strategy
• Strategic thinker who ties recommendations directly to revenue impact
• Ability to work independently and deliver structured weekly insights

Location: Katy, TX

Reports To: Area Retail Manager

Status: Full-Time

Purpose of the Role

As the Store Manager, you are the heartbeat of our retail experience—blending operational excellence with heartfelt hospitality and leadership. You’ll lead by example to create a welcoming, elevated environment where customers feel seen, supported, and inspired.

Two main brand pillars revolve around creating art as well as supporting and uplifting women. Given those efforts - this role is ideal for a fashion leader who is equally passionate about people (both internal and external), product, and hospitality; someone who leads by example, develops others, and ensures that each store reflects the joyful, inclusive, and elevated retail environment that defines the brand.

Key Responsibilities

Customer Experience & Brand Stewardship

• Champion brand signature hospitality model—where service is warm and never pushy
• Create a store environment that reflects our brand values: creativity, inclusivity, joy, and empowerment
• Personally model best-in-class service behaviors: storytelling, connection, empathy, and gratitude
• Ensure every customer leaves the store feeling inspired, appreciated, and part of the the brands community

Store Operations & Sales Leadership

• Own all day-to-day retail operations, including opening/closing, team scheduling, payroll forecasting, and sales floor coverage
• Lead daily sales execution and merchandising in alignment with company standards and product strategy
• Manage store-level controllable P&L items, including payroll, supplies, and shrink
• Maintain high standards of cleanliness, organization, safety, and compliance
• Oversee back-of-house operations including inventory flow, receiving, packaging, and quality control

Team Leadership & Development

• Hire, train, and develop a high-performing team of retail brand specialists and leaders
• Build a store culture rooted in belonging, development, and accountability
• Conduct daily coaching and 1:1s with team members focused on performance, service, and growth
• Create and implement succession plans to build a talent pipeline for future store leadership roles
• Lead store huddles and service training sessions to keep morale and brand standards high
• Proactively communicate store trends, guest feedback, and team needs to Area Retail Manager and HQ

Visual Merchandising & Marketing Activation

• Execute all brand visual guidelines and seasonal merchandising updates in partnership with visual and creative teams
• Partner with the the brand Connects team to host in-store events and community activations

Brand Representation & Physical Presence

As a Store Manager, you are more than a retail operator—you are a physical extension of the Consuela brand. That means embodying our purpose, our tone, and our aesthetic.

• Represents the brands joyful, artistic, and purpose-led spirit by leading with a confident presence, paired with a polished personal style and genuine enthusiasm/energy— demonstrating the brand lives within an elevated, effortless aesthetic rather than dressing as the product.
• Set the tone for hospitality-forward service that is empathetic, intuitive, and pressure-free
• Uphold visual and cultural standards that reflect a high-end retail environment—including team appearance, store ambiance, and language used in customer interactions
• Champion and protect the brand’s emotional impact—ensuring every customer feels uplifted, seen, and welcomed

Requirements

Education & Experience

• 3+ years of retail management experience, preferably in fashion, accessories, or lifestyle retail
• Proven track record of delivering exceptional customer service and developing high-performing teams
• College degree preferred; high school diploma required
• Proficiency in retail/technology systems (POS, timekeeping, inventory), Google Workspace, and mobile tools
• Must have reliable transportation and ability to work weekends, evenings, and holidays as needed

Knowledge, Skills & Traits

• Passion for art, design, fashion, and storytelling
• Deep understanding of retail operations, merchandising, and sales behaviors
• Clear and compassionate communicator with strong emotional intelligence
• Natural team motivator who leads with warmth, vision, and consistency
• Strong organizational skills to juggle priorities, timelines, and people with grace
• Personally aligned with the brands mission, values, and spirit of positivity

Benefits

• Company-subsidized medical, dental, vision insurance
• SIMPLE IRA with company match
• Generous PTO
• Access to brand products and employee discount
• Opportunities for career growth and leadership development within a growing brand

Salary Description

$60,000 - $75,000

Job description:

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

Job Summary

We are seeking an energetic and motivated Sales Lead / Keyholder to join our dynamic retail team. In this pivotal role, you will serve as a trusted leader and keyholder, responsible for opening and closing the store, managing daily operations, and ensuring an exceptional customer experience. Your passion for retail sales, strong leadership skills, and ability to foster a positive team environment will drive store success. This position offers an exciting opportunity to develop your management skills while contributing to a vibrant shopping atmosphere.

Duties

• Lead by example in delivering outstanding customer service, ensuring each guest feels valued and satisfied
• Assist in daily store operations including opening, closing, and cash handling procedures with accuracy and integrity
• Supervise and motivate team members, providing coaching, training, and development to enhance performance
• Manage inventory control, stock replenishment, merchandising, and pricing strategies to maximize sales potential
• Oversee POS (Point of Sale) transactions, ensuring smooth checkout experiences and accurate cash handling
• Coordinate employee scheduling, shift management, and payroll processing to maintain optimal staffing levels
• Implement effective marketing initiatives and promotional displays to boost sales and brand visibility

Experience

• Proven experience in retail sales or store management with supervisory or assistant manager responsibilities
• Strong leadership skills with demonstrated success in team management and employee development
• Excellent communication skills in multiple languages or bilingual proficiency preferred
• Experience in negotiation, customer service excellence, and conflict resolution techniques
• Familiarity with inventory management systems, POS technology, and retail math principles
• Background in recruiting, interviewing, onboarding new employees, and conducting training sessions
• Knowledge of budgeting, payroll processing, bookkeeping, and general administrative tasks related to retail operations

Join us as a Sales Lead / Keyholder to inspire your team, elevate customer experiences, and grow within a thriving retail environment. Your enthusiasm for retail management combined with your organizational skills will make a lasting impact on our store’s success!

Job Type: Full-time

Work Location: In person

Store Manager - Rolling Meadows, IL

Employment Type: Full-Time

Location: Rolling Meadows, Illinois (local candidates within the state preferred)

The Store Manager is responsible for leading all aspects of store operations, driving sales performance, and delivering an exceptional customer experience. This role requires a hands-on leader who can build and develop a high-performing team while ensuring operational excellence and adherence to company standards.

Key Responsibilities

• Oversee day-to-day store operations to ensure compliance with all company policies, procedures, and brand standards.
• Lead all staffing activities, including recruiting, hiring, onboarding, scheduling, coaching, and performance management.
• Develop, mentor, and motivate store team members to achieve individual and team goals.
• Implement and maintain operational best practices to improve efficiency, reduce shrink, and enhance the overall customer experience.
• Monitor store sales performance, inventory levels, and key operational metrics; identify opportunities and execute action plans to drive revenue and profitability.
• Ensure visual merchandising and store presentation align with company guidelines.
• Partner with cross-functional teams (Operations, HR, Finance, Training, etc.) to align store performance with company objectives.
• Support new store openings and stabilization efforts as assigned, which may include temporary travel or on-site support.

Training & Development Path

• Headquarters Training (Approx. 2 months)
• Immersive training focused on company culture, operational standards, systems, and leadership fundamentals.
• In-Store Management Training (Approx. 1 month)
• Hands-on experience at an established store to apply operational and leadership skills in a live retail environment.
• Upon successful completion of the training program and evaluation, candidates will be assigned as Store Managers for local stores.

Qualifications

• Minimum 1 year of retail or store management experience preferred.
• Proven leadership skills with the ability to inspire, direct, and develop a team.
• Strong execution, organizational, and problem-solving abilities.
• High level of accountability, adaptability, and resilience in a fast-paced environment.
• Demonstrated long-term interest in a career in retail management.

Language

• Fluency in English required.
• Mandarin language skills are a plus.

Eligibility Requirements

• Valid U.S. driver’s license and ability to commute independently to the assigned store and training locations.
• Legal authorization to work in the United States.

Compensation & Incentives

• Base Salary: $78,000 annually
• Quarterly Performance Bonus: Up to 10% based on individual and store results.
• Quarterly Store Net Profit Bonus: Additional incentive tied to store financial performance.
• Relocation Assistance: Monthly assistance available for up to 3 years, as applicable.

Customer Service & Operations Manager

Location: Edison, NJ (On-site)

Employment Type: Full-Time

Salary Range: $110,000 – $125,000 annually (commensurate with experience)

About the Role

The Customer Service & Operations Manager is a hands-on leadership position responsible for overseeing warehouse customer service, daily operations, third-party logistics (3PL) coordination, and overall facility management.

This role ensures seamless day-to-day warehouse operations, outstanding internal and external customer experiences, and a safe, clean, and well-maintained facility. The ideal candidate is bilingual in English and Spanish, has strong experience in 3PL environments, and is comfortable leading diverse teams in a fast-paced warehouse setting.

Key Responsibilities

Warehouse Operations & Customer Service

• Oversee daily warehouse activities including receiving, storage, order picking, packing, routing, and shipping to meet service and fulfillment targets.
• Manage customer service activities related to orders, shipment status, inventory discrepancies, damages, and escalations.
• Serve as the primary liaison between internal stakeholders and the 3PL warehouse partner, ensuring adherence to SLAs, KPIs, and service expectations.
• Monitor performance metrics and drive continuous improvement initiatives to enhance efficiency and accuracy.
• Collaborate cross-functionally with Operations, Transportation, Inventory, Sales, and Customer Care teams.
• Ensure accurate inventory control, including cycle counts, reconciliation, and support for internal and external audits.

Facilities Management & Maintenance

• Conduct and support regular facility walk-throughs to ensure compliance with safety, cleanliness, and operational standards.
• Ensure the warehouse facility remains clean, organized, safe, and fully operational.
• Partner with facility and maintenance vendors as needed to address repairs, upkeep, and operational improvements.

Leadership & Team Development

• Supervise, coach, and mentor warehouse and customer service staff to achieve performance and development goals.
• Manage staffing levels, scheduling, and labor planning to meet fluctuating operational demands.
• Maintain a visible, hands-on presence on the warehouse floor to support the team and operations.
• Utilize bilingual communication skills to support, engage, and develop a diverse workforce.

Qualifications & Education

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Bilingual in English and Spanish (speaking, reading, and writing) strongly preferred.
• 3–5 years of experience managing operations in a 3PL warehouse environment with responsibility for teams of 10+ staff.
• Proven experience in warehouse operations, customer service, facilities, or logistics management.
• Previous people management and/or vendor management experience strongly preferred.
• Working knowledge of WMS/ERP systems, warehouse processes, building systems, and safety standards.
• Proficiency in Microsoft Office and operational reporting tools.
• Experience with continuous improvement methodologies (e.g., Lean, process improvement) is a plus.

Skills & Competencies

• Strong leadership, coaching, and communication skills.
• Customer-focused mindset with strong analytical and problem-solving abilities.
• Effective vendor and 3PL relationship management capabilities.
• Highly organized, adaptable, and detail-oriented.
• Comfortable balancing strategic oversight with hands-on execution.

Physical Requirements

• Ability to stand, walk, bend, and lift up to 30 lbs as part of daily warehouse activity.

Desired Characteristics

• Demonstrates honesty, integrity, and accountability; actions and decisions are consistent and transparent.
• Acts as a true ambassador for the organization and its brands, with a strong sense of responsibility and professionalism.
• Self-motivated and able to creatively solve problems in a fast-paced environment.
• Curious and eager to learn; consistently seeks to understand processes and improve them.
• Accountable for both results and the methods used to achieve them.
• Flexible and adaptable; open to new ideas, challenges, and change.

Our client, a leader in fast-fashion, who is seeing rapid growth, is looking for a seasoned Art Director to join their team. This person must have specific experience with art/creative direction in a fashion/retail environment, with a strong book showcasing ability to support photoshoot/product photography, etc.

Location: Chicago (Onsite)

Salary: $120-130K

Type: Full-Time

This role must be onsite in Chicago; client is willing to provide relocation support for those out of state.

Overview:

We are seeking a fashion-focused Art Director to shape and define our brand through compelling, trend-aware creative execution. This role is responsible for translating who we are as a brand into a cohesive visual language across digital, e-commerce, marketing, and in-store experiences. The Art Director must have a strong point of view, deep awareness of the fashion landscape, and the ability to create a seamless, elevated visual experience that differentiates us from competitors.

Key Responsibilities

• Define and evolve the brand’s visual identity, ensuring it clearly communicates who we are and what sets us apart in the fashion marketplace

• Stay deeply informed on fashion trends, cultural shifts, and the competitive landscape, using insights to guide creative direction and innovation

• Concept and art direct seasonal campaigns, photoshoots, and brand moments that align with trend relevance and brand positioning

• Lead creative direction across e-commerce, site content, email, social, paid media, and in-store visuals, ensuring a cohesive omnichannel experience

• Develop clear creative frameworks, mood boards, shot lists, and visual guidelines that unify all touchpoints

• Partner closely with Marketing, Merchandising, and Production to align creative with product priorities and business goals

• Direct and oversee photo and video shoots, ensuring styling, composition, and execution reflect brand standards and trend direction

• Review and approve creative assets to maintain a high level of aesthetic, accuracy, and consistency

• Manage timelines and workflows to ensure creative is delivered efficiently in a fast-paced retail environment

• Provide leadership, mentorship, and clear creative feedback to designers and creative partners

Qualifications

• 5+ years of experience as an Art Director, preferably in fashion, retail, or e-commerce

• Strong portfolio demonstrating fashion-forward creative, brand storytelling, and omnichannel execution

• Deep understanding of current and emerging fashion trends and how they translate into commercial creative

• Proven ability to analyze and respond to the competitive landscape with differentiated creative direction

• Experience art directing photo and video shoots (studio and on-location)

• Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator)

• Strong visual instincts paired with strategic thinking

• Excellent communication, collaboration, and organizational skills

Nice to Have

• Experience working across both digital and brick-and-mortar retail

• Knowledge of performance creative, social-first content, and trend-driven storytelling

• Familiarity with motion, video, or experiential retail visuals

Why You’ll Love This Role

• High-impact role with ownership over brand look and feel

• Opportunity to define and evolve a fashion brand’s creative identity

• Collaborative, fast-moving environment with real influence on customer experience

• Space to innovate, push trends forward, and set creative standards

If you are interested in and qualified for those role, please forward your portfolio today!

A growing women-led fashion brand is seeking a Technical Designer to join their team. This is an excellent opportunity for someone with 5+ years of experience who is open to freelance with strong potential to convert full-time.

What You’ll Work On:

• Categories include Swim, Resortwear, Knits, and Activewear

• Partner closely with design and production to support fit, construction, and tech pack execution

• Prepare detailed tech packs and update specs

• Manage fit comments and communicate revisions to overseas vendors

• Support fittings (will not lead initially, with opportunity to grow into that responsibility)

• Ensure product integrity from development through production

What They’re Looking For:

• 5+ years of Technical Design experience

• Strong understanding of garment construction and fit

• Experience in swim, knits, resortwear, or activewear (exposure to multiple categories is a plus, but not required)

• Open to temp-to-hire (not freelance-only candidates)

• Collaborative, detail-oriented, and comfortable in a fast-paced environment

The team is collaborative, supportive, and eager to bring on someone who wants to grow with the brand long-term.

Senior Account Executive

Location: Beverly Hills, CA (90212)

Employment Type: Full-Time

Experience Required: 3+ years direct sales experience

Travel: Local/regional as needed for clients, events, and networking

Company Overview

This organization is invested in helping team members develop their careers. There are multiple avenues for learning and growth, including internal mobility. The culture emphasizes building connections and careers, fostering employee opportunities in a workplace that values diversity, teamwork, and transparency. The company helps create unforgettable experiences for its partners every day.

An industry leader since 1983, this is a large rental company in the United States, with major operating facilities in Napa, CA and Chicago, IL, plus sales teams, event designers, and showrooms in most major cities across the country.

The organization has earned a reputation for excellence by offering outstanding breadth of product, quality, and service, ensuring clients experience exceptional innovation, inspiration, and collaboration. Services span specialty linen, linen accessories, chargers, spandex, chair décor, and set & strike production.

The team takes great pride in its passion for design and trends, pursuit of fresh ideas, and partnerships with those who share central values of innovation, inspiration, and collaboration. From private dinners for two to galas for thousands, the company values each opportunity to bring beauty and joy to every experience it touches.

Position Summary

The Senior Account Executive will help increase sales and address customer needs within the region. This role is responsible for presenting products and services to potential clients, identifying specific customer characteristics, and recommending ways to promote and sell the company’s offerings. To be successful, you should have excellent communication abilities and be highly motivated to meet and exceed sales goals. Ultimately, you will help grow the customer base and further establish the company’s reputation in the market.

Key Responsibilities

• Generate sales through aggressive prospecting, client presentations, attending networking events, leveraging industry referrals, and executing social media outreach.
• Perform market research to determine competitive advantage and regularly report competitor and customer activities in the field.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommend changes in products, services, and policies by evaluating sales results and competitive developments.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Consistently meet or exceed assigned sales goals.
• Establish, develop, and maintain a strong client base with a focus on continuous growth.
• Drive brand awareness within the assigned territory.
• Negotiate details of contracts to secure profitable, long-term business.
• Perform administrative duties such as tracking sales records, entering orders, updating CRM information, and filing expense reports.

Requirements

• 3+ years of direct sales experience in a closely related or service-oriented industry.
• Proven top-performer with a strong track record of “hunting” for new business and closing new accounts.
• Creative flair and the ability to consult with clients on event décor and overall event aesthetic.
• Results-oriented and goal-driven, with a desire to be part of a high-energy, dynamic team.
• Entrepreneurial spirit and hunger to build a market and robust book of business.
• Strong communication, presentation, and relationship-building skills.
• Comfort working both independently and collaboratively to achieve targets.

Our client is based in Ontario, CA and seeking a strong wholesale account manager with CURRENT sell in NOT sell out/thru experience in color cosmetics and who currently manages Ulta account.

**IF YOU DON'T CURRENTLY HAVE THIS AND AREN'T OPEN TO ON SITE FULL TIME, PLEASE DON'T APPLY!!

Overview

We are seeking a results-driven Account Manager to lead and grow our Ulta Beauty business. This role is responsible for full account ownership, driving sell-through, and delivering profitable growth through strong financial management, joint business planning, and close collaboration with Ulta’s buying and planning teams. The ideal candidate brings hands-on Ulta experience within the beauty industry and a deep understanding of how to win at retail.

Key Responsibilities

• Serve as the primary owner of the Ulta Beauty account, managing all day-to-day account activities
• Drive topline and profitable growth through joint business planning, assortment strategy, promotions, and merchandising execution
• Analyze POS and retail performance data to identify trends, opportunities, and risks; translate insights into actionable plans
• Own forecasting, demand planning, and P&L management for the Ulta business
• Manage, track, and optimize trade spend, ensuring effective ROI and alignment with retailer funding models
• Partner cross-functionally with internal teams (marketing, supply chain, finance, sales operations) to execute launches, promotions, and resets
• Prepare and deliver sales recaps, forecasts, and strategic presentations to internal stakeholders and retail partners
• Build strong relationships with Ulta merchants and planners; effectively negotiate programs, funding, and promotional support
• Stay current on beauty trends, competitive activity, and Ulta merchandising strategies to inform account plans

Qualifications

• MUST HAVE MIN -4+ years of direct Ulta account management experience (required). This is not managing the stores it's working directly with Ulta corporate buyers/merchants on SELL IN
• National account management experience within beauty (cosmetics)
• Strong analytical and financial acumen, including:
• POS analysis and reporting
• Forecasting and demand planning
• P&L ownership
• Trade spend and promotional optimization
• Deep understanding of Ulta’s promotional calendar, funding structures, and in-store/online merchandising
• Proven track record of driving sell-through and profitable growth
• Excellent relationship-building, communication, and negotiation skills
• Highly organized, detail-oriented, and comfortable operating in a fast-paced retail environment
• Advanced Excel skills; experience with retail analytics tools a plus

Our client a direct-to-consumer (DTC) e-commerce retailer is looking to hire a Fulfillment Specialist. This role evaluates returned products, investigates shipment issues, and uses data from returns and reviews to drive process improvements across fulfillment and logistics.

Employment Type: Full-Time, Hourly (Non-Exempt)

Compensation: Approximately $28–$33/hour (flexible for strong profiles)

Location: San Jose, CA (onsite 4 days per week)

Key Responsibilities

• Inspect returned items and assess condition, defects, and root causes (manufacturing, handling, sizing, customization, or fulfillment errors).
• Document findings in a structured, repeatable way to support data analysis.
• Review customer reviews, return reasons, and support tickets to identify recurring quality and service issues.
• Translate qualitative feedback into clear problem statements and improvement opportunities.
• Analyze the returns flow and post-delivery journey to identify friction points and process gaps.
• Monitor trends in defects, remakes, and exchanges, and flag emerging issues early.
• Investigate inbound and outbound logistics issues, including delays, damages, and mis-shipments.
• Work with warehouse and carrier partners to clarify root causes and propose corrective actions.
• Identify shipment and return patterns (by product, carrier, location, time period) and recommend targeted changes.
• Create concise reports and summaries to share insights with Operations and Customer Experience leadership.
• Support creation and refinement of SOPs for returns handling, inspections, and issue resolution.

Qualifications

• 4+ years of experience in quality assurance, fulfillment, operations, logistics, or customer experience; e-commerce strongly preferred.
• Apparel experience (fit, construction, quality standards) is a major plus and high priority.
• Strong analytical skills; comfortable working with returns data, shipment data, and customer feedback to pinpoint root causes.
• Ability to spot patterns and trends and convert them into clear, actionable recommendations.
• Effective communicator, able to summarize findings and influence cross-functional partners.
• Detail-oriented, organized, and comfortable working in a fast-paced, changing environment.

The Sample Coordinator will be responsible for the day-to-day management of physical product samples. This role is highly hands-on and organizational, supporting various brand and project teams by ensuring that samples are accurately received, organized, tracked, and readily available.

Key Responsibilities

• Receive and check in all incoming product sample shipments.
• Unpack, label, and organize sample boxes and contents in designated storage areas.
• Maintain an orderly, easy-to-navigate sample room / storage environment.
• Reorganize and re-shelve samples on an ongoing basis to support changing project needs.
• Pull, prepare, and return samples for special brand projects, meetings, and presentations.
• Track sample movement to ensure items are accounted for and returned in a timely manner.
• Assist with general inventory support, including periodic counts or audits as needed.
• Collaborate with internal teams to prioritize sample requests and timelines.

Qualifications

• Previous experience in sample coordination, stockroom, inventory, warehouse, or similar hands-on role.
• Strong organizational skills and attention to detail.
• Comfortable with physical work, including lifting boxes and moving samples.
• Ability to manage multiple requests and stay organized in a fast-paced environment.
• Reliable, proactive, and able to work independently onsite 5 days a week.
• Strong communication skills and a collaborative mindset.

Location: San Francisco, CA 94111 (Onsite, 5 days/week)

Employment Type: Freelance / Full-time hours (40 hrs/week)

Duration: Through 04/15/2026

Pay Rate: $23/hour

Ideal Background

This role is a great fit for candidates who have worked in sample rooms, showrooms, stockrooms, visual merchandising support, inventory coordination, or warehouse roles where organization and sample/product handling were core responsibilities.

JOB ID: 506992

Job description:

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

Position Overview

As the full-time Operations Lead, you will ensure the store runs seamlessly behind the scenes, allowing the team to deliver an exceptional customer experience. As a keyholder and operational expert, you’ll uphold the standards that define the brand.

Responsibilities

Store Operations

• Oversee shipping, receiving, inventory, and stockroom organization
• Execute opening/closing procedures and end-of-day cash reconciliation
• Maintain a clean, safe, and organized store environment
• Support brand activations and high-traffic retail periods

Inventory & Merchandising

• Lead inventory counts and replenishment to maintain accuracy and minimize shrink
• Ensure stockroom efficiency and support floor set updates and product launches

Team Support & Compliance

• Guide team members on operational standards
• Align operational priorities with sales goals
• Follow company policies, loss prevention, safety, and security procedures
• Support other store functions as needed and maintain confidentiality

Qualifications

• Experience in inventory management, shipping/receiving, and cash handling
• Strong leadership and communication skills
• Highly organized with attention to detail
• Comfortable lifting up to 50 lbs and standing for extended periods
• Flexible and collaborative in a fast-paced retail environment

Job Type: Full-time

Retail Regional Manager (Florida, DC & Texas) – CONFIDENTIAL

Employment Type: Full-Time Location: Florida or Washington, DC (frequent travel across Florida, DC & Texas) Compensation: $165,000.00 annual base salary

Position Overview

The Retail Regional Manager is responsible for leading store operations across Florida, DC, and Texas to maximize sales, profitability, and customer satisfaction. This role focuses on developing high-performing Store Managers, elevating the client experience, and driving growth through exceptional service and operational excellence. The ideal candidate brings a strong background in luxury or premium retail, multi-unit leadership, and is comfortable traveling extensively across the region.

Key Responsibilities

• Lead regional initiatives including new store openings, remodels, closures, systems rollouts, and organizational changes.
• Monitor retail market trends, customer behaviors, and competitive activity; propose and implement business improvements as needed.
• Ensure consistent execution of brand standards, luxury service rituals, and visual merchandising guidelines across all locations.
• Oversee daily retail operations and execute plans to maximize sales and profitability across the region.
• Achieve regional targets related to net sales, budget, costs, stock management, and staffing.
• Identify underperforming locations and implement focused action plans to improve sales, service, and operational efficiency.
• Own all aspects of store performance including sales, business planning, product presentation, visual merchandising, inventory control, client service, POS operations, in-store marketing, and team motivation.
• Develop store and individual capabilities in retail operations, including POS systems and reporting.
• Set clear, measurable KPIs and objectives for store teams and ensure regular performance review against targets.
• Review and approve store schedules to align staffing with business needs.
• Ensure timely and accurate completion of weekly reporting; for concessions, monitor reconciliation reports to track performance.
• Drive clienteling and CRM as a core focus in each store, increasing opt-in, conversion, and customer retention.
• Ensure all training is documented, scheduled, and followed up; promote a “train the trainer” culture across the region.
• Conduct annual performance reviews for Store Managers and support development plans.
• Interview, hire, onboard, and train new employees in partnership with HR and key stakeholders.
• Ensure compliance with company policies, labor laws, safety standards, and loss prevention procedures across all locations.
• Partner with HR to address employee relations issues, performance management, coaching, corrective action, and retention strategies.
• Oversee adherence to e-learning and training programs.
• Gather competitor intelligence and share insights as requested.
• Plan and execute an effective travel schedule in collaboration with leadership.
• Perform additional duties and special projects as assigned.

Minimum Qualifications

• BA degree in Business or related field, or equivalent combination of education and experience.
• 5+ years of luxury or premium retail experience managing multiple stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading teams of 6+ employees, with proven success in coaching, development, and communication.
• 3+ years in a customer service–oriented environment.
• Experience in a multi-unit environment with strong understanding of retail or hospitality operations and financial reporting.
• Experience working with department store concessions and/or multi-channel retail formats preferred.
• Demonstrated success managing store openings, remodels, and/or expansions in a luxury or premium retail setting.
• Ability to work full-time with flexibility for early mornings, evenings, weekends, and holidays, regularly exceeding 40 hours per week.
• Experience in coaching, employee engagement, leadership development, and soft-skills training.
• Ability to lead through change and ambiguity, influencing senior store leaders and cross-functional partners.
• Proficiency with retail reporting tools, KPI dashboards, and CRM/clienteling platforms.

Skills & Competencies

• Strong passion for luxury clients, product, and elevated service.
• Collaborative mindset and ability to work effectively across teams and functions.
• Client-first mentality with a focus on long-term customer relationships.
• Proven sales ability with a strong track record of achieving KPIs and sales targets.
• Strong business acumen and data interpretation skills.
• High integrity with the ability to lead by example.
• Extensive knowledge of retail operations and processes.
• Ability to resolve escalated issues and collaborate effectively when needed.
• Executive presence with excellent verbal and written communication skills across all levels of the organization.
• Flexibility to travel frequently and adapt to changing business priorities across multiple markets.

Physical & Working Conditions

• Sedentary work with occasional lifting up to 10 pounds; frequent sitting with occasional standing and walking.
• Travel required approximately 70% of the time across Florida, DC, and Texas.

Our client is a globally recognized lifestyle brand has been rooted in authentic sports heritage for over 100 years. As the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, it has become a symbol of sport, culture, and self-expression worldwide. In addition to headwear, the brand offers apparel and accessories for men, women, and youth.

Founded in 1920 and family-owned, the company is built on craftsmanship, innovation, and cultural influence. Excellence and authenticity drive everything it does.

The upcoming NYC Flagship Store in SoHo will serve as more than a retail space — it will be a destination where creativity, style, and community connect.

Job Summary

Join our dynamic team as a Sales Associate, available for both full-time and part-time roles! In this lively position, you’ll be the friendly face that welcomes customers, provides expert product knowledge, and creates an engaging shopping experience. Your enthusiasm and proactive approach will drive sales, foster customer loyalty, and contribute to a vibrant store environment. Whether assisting with product demonstrations, managing transactions, or merchandising displays, you’ll play a vital role in helping our customers find exactly what they need while ensuring smooth store operations.

Responsibilities

• Greet customers warmly and offer personalized assistance to enhance their shopping experience
• Operate the POS (Point of Sale) system efficiently for sales transactions, returns, and exchanges
• Conduct product demos to showcase features and benefits, encouraging customer engagement and upselling opportunities
• Maintain attractive merchandise displays through merchandising and stocking efforts
• Manage cash handling accurately while adhering to cash handling procedures and phone etiquette standards
• Assist with inventory management by stocking shelves and conducting stock counts to ensure product availability
• Provide exceptional customer service by addressing inquiries promptly and professionally, including bilingual support if applicable

Skills

• Proven experience with POS systems and cash register operations in a retail or grocery store environment
• Supervising experience is a plus, demonstrating leadership in team settings
• Strong communication skills with the ability to engage customers effectively in multiple languages if bilingual
• Skilled in upselling techniques to maximize sales opportunities without being pushy
• Knowledge of merchandising principles and stock management practices
• Excellent customer service skills with a friendly, approachable demeanor
• Basic math skills for handling transactions accurately and performing retail math calculations
• Familiarity with phone etiquette standards for professional communication
• Ability to perform cashiering duties efficiently while maintaining attention to detail in cash handling tasks

Job Types: Full-time, Part-time

Pay: $19.00 per hour

Expected hours: 20 – 40 per week

Director of Ecommerce

A Los Angeles–based women’s fashion brand is seeking a Director of Ecommerce. This is a full-time, onsite position (5 days per week) and every other Friday, work from home. Located in the northwestern San Fernando Valley region of Los Angeles, California, CA. The ideal candidate has hands-on Shopify experience and a strong background in fashion or apparel ecommerce.

The brand is known for modern minimalism and timeless, attainable luxury, designing elevated wardrobe essentials that inspire confidence and effortless everyday style. As a digitally driven, direct-to-consumer business, ecommerce is central to how the company connects with customers and drives growth.

As the Director of Ecom, you will own the performance, optimization, and day-to-day execution of the Shopify storefront, ensuring a seamless, high-converting shopping experience that supports long-term growth.

The Role

The Director of Ecommerce is responsible for driving on-site performance through best-in-class execution, thoughtful merchandising, and data-driven optimization. Sitting at the intersection of Marketing, Operations, and Customer Experience, this role translates strategy into a polished, efficient, and revenue-generating ecommerce experience.

This is a hands-on, ownership-driven position suited to someone who understands how to scale a fashion ecommerce business through strong fundamentals, attention to detail, and continuous improvement across the full customer journey.

What You’ll Do

Ecommerce Performance & Conversion Optimization

• Own the day-to-day performance of the Shopify site
• Optimize homepage, collection pages, PDPs, cart, and checkout
• Drive improvements in conversion rate, AOV, and overall funnel efficiency
• Identify friction points across the customer journey and implement solutions
• Plan, prioritize, and execute CRO tests and site enhancements
• Partner closely with Marketing to ensure traffic lands on high-converting, on-brand experiences

Merchandising & Product Execution

• Manage collection structure, product sequencing, and on-site merchandising
• Ensure best-sellers, seasonal drops, and key campaigns are clearly and effectively surfaced
• Partner with Operations to align inventory availability with site visibility
• Support margin, sell-through, and inventory goals through thoughtful merchandising decisions
• Maintain clean, accurate, and optimized product pages at all times

Campaign & Launch Execution

• Own on-site execution for promotions, product drops, and brand launches
• QA all site updates, campaigns, and integrations prior to launch
• Ensure landing pages align with paid media, email, and SMS initiatives
• Coordinate closely with Marketing on timing, messaging, and execution

Analytics & Reporting

• Track and report on core ecommerce KPIs, including revenue, conversion rate, AOV, and funnel performance
• Monitor funnel drop-off and checkout completion
• Translate performance data into clear insights and actionable recommendations
• Deliver weekly and monthly performance reporting to leadership

Customer Experience Alignment

• Review CX feedback, returns data, and customer pain points
• Improve on-site clarity around sizing, fit, shipping, and FAQs
• Reduce avoidable CX tickets and returns through better UX, content, and site structure
• Partner with Customer Experience to continuously improve the end-to-end shopping journey

Tech Stack Ownership

• Own and optimize ecommerce tools and apps (reviews, search, bundles, CRO tools, etc.)
• Evaluate and implement tools that improve performance or operational efficiency
• Ensure site speed, stability, and reliability
• Act as the internal owner for Shopify and all related integrations

What We’re Looking For

• 5+ years of ecommerce or DTC experience (fashion or apparel strongly preferred)
• Strong Excel skills (comfortable with large spreadsheets, formulas, filters, and data validation)
• Proven, hands-on experience managing Shopify storefronts
• Track record of improving conversion rate and funnel performance
• Highly analytical with strong business and merchandising judgment
• Comfortable working cross-functionally with Marketing, Operations, and CX
• Detail-oriented, proactive, and ownership-driven
• Able to move quickly in a fast-paced environment without sacrificing quality
• Based in Los Angeles and available to work in-office in the San Fernando Valley, CA

What Success Looks Like (First 6–12 Months)

• Measurable improvements in conversion rate and checkout completion
• Cleaner, more effective product and collection pages
• Strong, reliable execution of campaigns and launches
• Clear visibility into funnel performance and optimization opportunities
• Reduced reliance on discounting through improved UX and merchandising

Growth Path

This role has a clear path to Ecommerce Director as:

• Revenue scales
• Team size grows
• Strategic ownership expands

Why You’ll Love This Role

Ecommerce is a core growth driver for this brand—not an afterthought. You’ll work closely with a collaborative, fast-moving team and have direct ownership over the online shopping experience. This is an opportunity to make a real impact at a growing fashion brand where execution, quality, and brand experience matter.

Perks & Benefits

• Health benefits (medical, dental, vision)
• 401 (k) with employer match
• Paid time off and holidays
• Employee discounts on products
• Monthly catered lunches and snacks at HQ
• Team events and brand activations
• Creative, collaborative, in-office work environment

We are seeking a detail-oriented, customer-obsessed Freelance Customer Service Associate to support a fast-growing women’s apparel brand. You’ll be on the front lines of the customer experience, helping shoppers feel confident in every interaction and every purchase.

Employment Type: Freelance

Location: Calabasas, CA (Onsite)

Schedule: Monday–Friday, 8:00 AM–5:00 PM | 40 hours per week

Start Date: ASAP

Duration: 3-month contract

Pay Rate: $21/hour

What You’ll Do

• Act as a primary point of contact for customers via email, ticketing platforms, and social media DMs, delivering timely and accurate responses.
• Support the full post-purchase journey, including order status questions, returns, exchanges, and size/fit inquiries.
• Process and troubleshoot orders using Shopify and related tools, ensuring smooth resolution of customer issues.
• Monitor shipment status (including lost, delayed, and damaged packages) and coordinate with warehouse and operations teams to resolve fulfillment issues.
• Accurately document customer interactions, issue details, and resolutions in systems such as HappyFox (or similar CRMs).
• Engage with customers on Instagram and other social platforms using an on-brand voice that reflects the label’s style and values.
• Collaborate with marketing, e-commerce, and operations partners to relay customer feedback and ensure a seamless brand experience.
• Identify recurring issues, trends, and opportunities for improvement to help refine policies, FAQs, and processes.

What You Bring

• 1–2 years of customer service experience, preferably in apparel, retail, or e-commerce.
• Hands-on experience with platforms such as Shopify, Instagram, HappyFox, AfterShip, or comparable customer support tools.
• Clear, confident written and verbal communication skills with a genuine customer-first mindset.
• Strong organizational skills and attention to detail; able to handle high-volume inquiries without sacrificing quality.
• A calm, professional demeanor and the ability to problem-solve under pressure.
• Enthusiasm for women’s fashion and a passion for helping customers feel great about their purchases.

This freelance role is a chance to directly influence the customer experience and help shape how a passionate community connects with the brand every day.