Jobs in Wyandotte, MI

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Job Description:

Position Overview:

• We are seeking a highly skilled and experienced Software Defined Vehicle (SDV)
• System Architect to join our team.
• The ideal candidate will play a pivotal role in designing and
• implementing the architecture for our next-generation software-defined vehicles.
• This role requires a deep understanding of automotive systems, software development, and system integration.

Key Responsibilities:

• Requirements Analysis: Analyze customer and stakeholder requirements and derive system constraints for finding optimized solutions for software-defined vehicle systems.
• Design: Develop and define overall system HLD for software-defined vehicle systems, ensuring key constraints like safety, security, privacy, regulatory compliance along with scalability, reliability, and performance in mind.
• Apply a data-driven approach in evaluating design alternatives considering futuristic mindset and document the decisions.
• Interface Development: Develop system interfaces for signal oriented or service-oriented Architectures using standard interface definition language (IDL) and create comprehensive API documentation.
• System Modeling: Model system components using SysML/UML tools.
• DFMEA: Own and craft DFMEAs through the standard development process.
• Support product/feature validation and failure root cause analysis.
• System Integration: Collaborate with cross-functional teams to integrate software with hardware components.
• Verification and validation: Ensure quality and reliability of software and hardware through rigorous testing and validation processes.
• Technical Leadership: Provide technical guidance and mentorship to engineers, ensuring best practices in software development and system design.
• Automation and Quality Measures: Champion automation of software and system quality measures at all stages – requirements, design, development, and integration – leveraging tools and techniques like TDD, Gherkin (BDD), TestRail, and Google Test.

Qualifications:

• Education: Bachelor’s or Master’s degree in computer science, Electrical or Electronics
• Engineering, Mechatronics, Robotics, or a related field.

Experience:

• Minimum of 8 years of experience in software architecture, system design, and integration within the automotive industry.
• 5 years of experience in Systems Engineering, preferably in the Automotive domain.
• 5 years of proven working experience in Software Engineering – embedded.
• 3 years of programming experience in C / C++ / Python.
• 3 years of work experience in Agile project involvement.
• Familiarity with ASPICE, ISO 26262, and SAE standards.
• Familiarity with connected vehicle distributed systems, embedded automotive development boards (Qualcomm, Renesas, NXP, etc.).
• Knowledge of SysML and modeling language/tools.
• Automotive domain experience in component-level system design and integration using automotive network technologies (LIN, CAN, Ethernet)
• Knowledge of AUTOSAR software stack, Android software stack, domain controller architecture, and software-defined architecture.
• Knowledge of communication protocols like MQTT, gRPC, SOME/IP.
• Experience with unit, integration, regression, user testing, and load testing.
• Exceptional analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Great collaboration and communication skills.

Preferred Qualifications:

• Experience in hands-on development and troubleshooting of embedded systems.
• Experience in functional safety and cybersecurity.
• Understanding of SOLID design principles and clean code practices.
• Experience with CI/CD tools and developing automation frameworks.
• Knowledge of service-oriented architecture concepts, and microservices architecture principles.

Why Join Us:

• Opportunity to work on cutting-edge technology in the automotive industry.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.
• Career growth and development opportunities.

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

A leading automotive company is seeking an Employment Paralegal to support its Labor and Employment Legal team at its corporate headquarters in Dearborn, MI. This is an excellent opportunity for someone with strong employment litigation, discovery, and legal research experience to work directly with attorneys and cross-functional business partners in a fast-paced, in-house environment.

This is a hybrid role (40 hours per week) based in Dearborn, MI. Candidates must be local to the area.

Hours: Full-time (40 per week)

Location: Dearborn, MI (on-site)

Duration: Approximately 6 months

Pay: $60-$65/hour

What You’ll Do

• Support employment litigation matters, including discovery management, drafting responses to interrogatories, and coordinating document productions
• Assist attorneys with administrative charges filed with the EEOC and state and local human rights agencies
• Partner closely with Employment Legal attorneys, Human Resources, and business stakeholders to gather facts and documents for legal assessments
• Conduct legal research on federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
• Draft and proofread legal documents, including settlement agreements, separation agreements, and internal memoranda
• Manage legal holds and ensure proper preservation of evidence related to employment litigation

What We’re Looking For

• Bachelor’s degree or Associate’s degree in Paralegal Studies required
• Paralegal Certificate from an ABA-approved program strongly preferred
• 3–5 years of experience supporting employment law matters as a Paralegal (law firm or in-house)
• Hands-on experience managing discovery and eDiscovery processes
• Strong legal research and writing skills (Westlaw, LexisNexis, or similar)
• Ability to handle sensitive and confidential information with discretion

Position Summary

The position is a part–time (24Hrs/week) dental hygiene faculty member at the rank of Adjunct Clinical Instructor in the Division of Dental Public Health & Outreach. The individual will provide clinical supervision to students performing preventive procedures in the Titans for Teeth Mobile Programs (TFTMP) – Macomb & Infant Oral Health programs.

Key Responsibilities

Duties may include, but are not limited to, the following:

• Teaching (70%)
• Teaching in the TFTMP – Macomb & Infant Oral Health programs, supervising dental students providing preventative services.
• Support TFTMP Operations (30%):
• Conduct initial intake/assessment at scheduled location stops.
• Work with Program Coordinator to obtain necessary information for registration and billing as required.
• Schedule appointments for patients for appropriate health services in the mobile program.
• Maintain records of all services provided in the mobile program and compile site completion reports for schools/sites & parents.
• Maintain inventory and supplies for the mobile program.
• Portable equipment setup and breakdown and coordinate with Mobile Programs Coordinator in scheduling maintenance of equipment.
• Support other TFTMP's pas reassigned by the Director.
• Perform additional related duties as assigned by the Director and or Mobile Programs Coordinator.

Qualifications

• Bachelor's degree in dental hygiene.
• Unencumbered, active dental hygiene license in Michigan, or eligible for Michigan Licensure.
• Possession of current CPR (Basic Life Support).
• Community health promotion experience.
• Excellent management, interpersonal and communication skills, including exceptional customer service skills and the ability to work effectively in a team environment.
• Ability to collaborate with members of diverse cultural, socioeconomic and disadvantaged groups

Job Title: Ignition SCADA Developer / Support Engineer

Department: OT / Industrial Automation

Detroit, MI

Full Time

Onsite

Role Overview

Ignition SCADA Developer / Support Engineer in Industrial Automation team. support of real-time industrial dashboards, and operator interfaces using Ignition by Inductive Automation.

HMI/SCADA development, database integration, Documentation, and familiarity with PLC systems and OT networking. This role requires both hands-on technical development and post-deployment support.

Job Descriptions

1. Dashboard & HMI Development

• Design and build high-performance, scalable real-time dashboards using Ignition's Perspective modules.
• Create responsive web-based HMIs for Desktop.
• Utilize templates, tag bindings, scripting, and UDTs for modular and reusable design.
• Develop alarm dashboards, KPI visualizations, production monitoring screens, and operator control interfaces.

2. SCADA Configuration & Deployment

• Set up and configure Ignition Gateways (single and redundant systems), projects, and modules.
• Manage deployment pipelines for Ignition projects in development, staging, and production environments.
• Collaborate with IT/OT to configure OPC-UA, MQTT, and tag providers across distributed systems.
• Implement project versioning, backups, and rollback strategies using Git or Ignition's project tools.

3. Database & Data Modeling

• Design, query, and optimize SQL databases (PostgreSQL, MSSQL, MySQL) for process data and reports.
• Build dynamic datasets from historical tag data, transactional systems, and ERP/MES interfaces.

4. Scripting & Logic

• Write Python (Jython) scripts for dynamic behavior and data processing.
• Develop Gateway Event and Tag Change Scripts.
• Use Ignition Expression Language and Python for custom logic, bindings, and calculations.

5. Document & Report Generation

• Design and generate project Documentation for HMI and SCADA
• Schedule and deliver reports via email, file export, or shared drives.
• Create compliance reports (batch, downtime, traceability, OEE) integrated with MES or third-party systems.

6. System Support & Maintenance

• Monitor SCADA performance, logs, tag usage, and database performance.
• Troubleshoot and resolve runtime errors, deployment issues, and integration bugs.
• Support Ignition platform.
• Create user guides, SOPs, and technical documentation for all developed solutions

Technical Skills

• Strong expertise in:
• OPC-UA, MQTT, and Modbus protocols
• PLC Integration (Rockwell, Siemens, or equivalent)
• Ignition Gateway configuration and deployment
• Solid understanding of:
• OT network topologies and SCADA architecture
• HMI/SCADA security best practices
• Data historian and time-series data management

Tools & Platforms

• Ignition by Inductive Automation (Core modules, Perspective, Reporting)
• Database Systems: PostgreSQL, SQL Server, MySQL
• Version Control: Git, Bitbucket, GitHub

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: React Native Mobile Technical Lead

Location: Detroit, MI (Hybrid- 3 days/week)

Job Description:

Key Responsibilities

• Experience: 10–14 Years.
• Lead end-to-end mobile application development using React Native for iOS and Android platforms
• Own mobile app architecture, design decisions, and technical roadmap
• Guide and mentor a team of mobile developers; conduct code reviews and enforce best practices
• Collaborate closely with onsite client stakeholders, architects, and product owners
• Translate business requirements into scalable and high-performance mobile solutions
• Drive performance optimization, app stability, memory management, and crash reduction
• Ensure adherence to security, compliance, and enterprise mobility standards
• Integrate mobile apps with REST APIs, GraphQL, backend services, and third-party SDKs
• Should have hands on experience in on the areas like Websockets , RTC and LaunchDarkly
• Manage CI/CD pipelines, build processes, and app store deployments (App Store & Play Store)
• Support troubleshooting, production issues, and root cause analysis
• Participate in sprint planning, estimations, and technical risk management
• Contribute to POCs, technical feasibility studies, and innovation initiatives

Technical Skills

• Strong hands-on experience with React Native, JavaScript, TypeScript
• Solid understanding of native iOS and Android
• Experience with state management (Redux, Context API, MobX, Redux Toolkit)
• Knowledge of mobile UI/UX guidelines, accessibility (WCAG), and responsive design
• Experience with app security, encryption, and secure storage
• Familiarity with Azure/AWS, Firebase, and analytics tools
• Exposure to SSO, OAuth, SAML, and enterprise authentication mechanisms

Non-Technical Skills

• Strong onsite communication and stakeholder management skills
• Ability to drive discussions, resolve technical conflicts, and influence decisions
• Experience working in Agile/Scrum environments
• Good documentation and presentation skills

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Position Overview

We are seeking a highly experienced CAE Durability Engineer – Technical Specialist to lead the structural durability and fatigue validation of critical vehicle systems. This role is responsible for driving virtual sign-off processes, advanced simulation analysis, and correlation between simulation models and physical testing to ensure the durability and reliability of vehicle structures, particularly for electric vehicle architectures.

The ideal candidate will serve as a subject matter expert (SME) in structural durability, guiding engineering teams through simulation-based design validation while collaborating cross-functionally with design, manufacturing, and testing teams.

Job Duties for Durability CAE Tech Specialist

Core Responsibilities

• Virtual Sign-off & Validation: Lead the structural durability and fatigue sign-off for critical systems like body structures, frames, and electric vehicle (EV) battery trays before physical prototype builds.
• Advanced Simulation Leadership: Oversee complex, full-vehicle explicit and implicit dynamic simulations (e.g., ground strikes, curb strikes, and cyclic loading) to assess structural resilience.
• Model Correlation: Drive the alignment between virtual simulation models and physical test results from proving grounds or lab rigs to ensure predictive accuracy.
• Root Cause Analysis: Use physics-based principles and simulation data to diagnose and resolve durability failures from early development through production.
• Technical Mentorship: Act as a \"subject matter expert\" (SME), coaching junior engineers and developing new CAE methodologies.
• Cross-functional Collaboration: Engage with design, manufacturing, and \"Road Load\" teams to develop design load targets and ensure lessons learned are integrated into future vehicle architectures.

Key Technical Skills & Qualifications

• Simulation Software Expertise: Mastery of CAE tools such as Abaqus, Nastran and fatigue solvers like nCode DesignLife or FEMFAT.
• Material Science Knowledge: Deep understanding of fatigue life prediction, plasticity, ductile failure, and metal joining methods (e.g., welding in HSLA steels or cast materials).
• Data Processing: Proficiency in pre-processors ANSA or HyperMesh and Post-processors HyperView or Meta/Post. Familiarity in scripting languages like Python or MATLAB for automation would be a plus.
• Communication & Presentation: Excellent communication skills, both written and verbal, with a proven ability to translate complex data into clear technical and executive presentations for leadership decision-making
• Experience: Requires 10+ years of experience in structural components and CAE correlation for specialist roles.

Special Considerations:

• AI & Machine Learning:
• Proficiency in applying Reduced Order Modeling (ROM) and Neural Networks to accelerate traditional CAE simulations.
• Experience using AI-driven design tools (e.g., Altair PhysicsAI or Ansys SimAI) to predict stress and strain fields without full solver runs.
• Knowledge of Generative Design algorithms to optimize topology for durability and mass reduction.

Akkodis is seeking a Workforce Manager for a Contract job with a client in Dearborn, MI. \"The ideal candidate should have experience with at least WorkForce Software Deployment Lead to support the ATLAS program.\"

Rate Range: $74/hour to $79/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Workforce Manager Job responsibilities include:

• Lead and support end-to-end SDLC activities including requirements gathering, design, build & configuration, testing, training, deployment, and post-go-live support.
• Configure and implement Workforce Software modules including Time & Attendance, Standard Scheduling, and Job Scheduling.
• Manage Absence, Case Tracking, and Reporting module configuration to align with business requirements.
• Collaborate with cross-functional stakeholders to ensure successful implementation, system optimization, and ongoing production support.

Desired Qualifications:

• Bachelor's Degree in Computer Science or a related field.
• 8+ years of combined experience WorkForce Software Deployment Lead to support the ATLAS program
• Lead end-to-end Program & Project Management, overseeing PM governance, budgets, timelines, risk tracking, and delivery milestones while ensuring alignment with business objectives.
• Drive full Software Development Lifecycle (SDLC) execution for Workforce Management Systems, including planning, requirements analysis, technical design, build, testing, deployment, and post-implementation support.
• Manage financial reporting, project planning, documentation, and technical/program analysis, ensuring accurate forecasting, performance tracking, and structured delivery using Jira for workflow management.
• Provide strong cross-functional team leadership, facilitating collaboration across business, technical, and vendor teams to drive problem-solving, solution delivery, and continuous process improvement.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 61 or

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

• Install, program, test, inspect, and service fire alarm systems in accordance with NFPA, local, and state codes
• Troubleshoot system issues including panels, initiating devices, notification appliances, and wiring
• Perform routine inspections, preventative maintenance, and annual testing
• Accurately document service reports, deficiencies, and corrective actions
• Communicate clearly with customers, project managers, and AHJs
• Maintain tools, test equipment, and company vehicle (if provided)
• Follow all safety policies and procedures on job sites

• 2+ years of hands-on experience as a Fire Alarm Technician (or equivalent)
• Strong knowledge of fire alarm systems (Notifier, Silent Knight, Fire-Lite, Simplex, EST, etc.)
• Understanding of NFPA 72 and local fire codes
• Ability to read blueprints, schematics, and wiring diagrams
• Valid driver's license and clean driving record
• Strong troubleshooting and problem-solving skills

• NICET Level I–III (or working toward certification)
• Experience with inspections and service work
• Low-voltage or electrical background
• State fire alarm license (where applicable)

• Competitive pay based on experience
• Overtime opportunities
• Company vehicle and tools (if applicable)
• Training, certification support, and career advancement
• Health benefits, PTO, and paid holidays
• A stable company with a strong reputation in life safety

• Install, program, test, inspect, and service fire alarm systems in accordance with NFPA, local, and state codes
• Troubleshoot system issues including panels, initiating devices, notification appliances, and wiring
• Perform routine inspections, preventative maintenance, and annual testing
• Accurately document service reports, deficiencies, and corrective actions
• Communicate clearly with customers, project managers, and AHJs
• Maintain tools, test equipment, and company vehicle (if provided)
• Follow all safety policies and procedures on job sites

• 2+ years of hands-on experience as a Fire Alarm Technician (or equivalent)
• Strong knowledge of fire alarm systems (Notifier, Silent Knight, Fire-Lite, Simplex, EST, etc.)
• Understanding of NFPA 72 and local fire codes
• Ability to read blueprints, schematics, and wiring diagrams
• Valid driver's license and clean driving record
• Strong troubleshooting and problem-solving skills

• NICET Level I–III (or working toward certification)
• Experience with inspections and service work
• Low-voltage or electrical background
• State fire alarm license (where applicable)

• Competitive pay based on experience
• Overtime opportunities
• Company vehicle and tools (if applicable)
• Training, certification support, and career advancement
• Health benefits, PTO, and paid holidays
• A stable company with a strong reputation in life safety

Pacific International has been exclusively retained by a leading global manufacturer of precision-engineered automotive components in the search for a Senior Buyer.

This is a chance to join an organization with over $1B+ in annual revenue, a strong position as a market leader in driveline systems, and a global footprint spanning North America, Europe, and Asia. The business plays a critical role in supplying world-class OEMs with components used in flagship vehicles.

With continued growth and a strong position in the global market, the company is looking for a professional who can partner with international teams, contribute to the global sourcing strategy, and turn key data into insights that drive strategic decisions.

What You'll Do:

• Take full ownership of a defined commodity portfolio, including strategy development and execution.
• Lead the preparation and issuance of requests for quote (RFQs), evaluate total cost options, and present sourcing recommendations.
• Negotiate cost, terms, quality, technology, and delivery with suppliers to secure competitive advantage.
• Build and manage strong supplier relationships, including performance reviews, risk management, and corrective actions.
• Partner with cross-functional teams (Engineering, Program Management, Quality, Operations) to support new program launches and ensure supplier readiness.
• Conduct detailed cost analysis, make/buy scenarios, and should-cost modeling to identify savings opportunities.
• Monitor and analyze global market conditions and trends to proactively adjust sourcing strategies.
• Support change management, supplier resourcing, and process improvements across the purchasing function.
• Provide leadership in sourcing reviews, strategy presentations, and supplier negotiations.

What We're Looking For:

• 5–10 years of purchasing and supply chain management experience, ideally within automotive OEM or Tier 1.
• Proven track record of leading supplier negotiations and delivering measurable cost savings.
• Experience in commodity strategy development and portfolio ownership.
• Ability to read and interpret technical prints/specifications and identify cost drivers.
• Strong analytical skills with the ability to conduct cost breakdowns and market analysis.
• Excellent project management, organizational, and multitasking skills.
• Clear, professional communication and presentation skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Bachelor's degree in Business, Supply Chain, Engineering, or a related field.
• Minimal travel required.

About Pacific International Executive Search:

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

Diversity Statement:

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

For further information on this position and a confidential discussion about your career please contact:

The Role

Our Consulting group is looking for a Consultant to join our Automotive Consulting team. The ideal candidate will have a strong background project management, with a passion for driving strategic security objectives. and ensure that the project progresses smoothly.

We're looking for Consultants who can deliver within Cognizant's Five Pillars of Consulting: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a consultant, this means creating high-quality client deliverables and taking ownership (with supervision) of producing client content and meeting client expectations; developing an expertise in your functional area, including obtaining certifications; contributing to Client Satisfaction and/or RFPs; supporting leadership and contributing to content development for service offerings; and participating in PeopleCare initiatives and always exhibiting personal leadership. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Job Summary:

We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.

Key Responsibilities:

• Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
• Lead planning and execution of multiple projects under the program umbrella.
• Coordinate cross-functional teams to ensure timely delivery of program outcomes.
• Monitor program performance, timelines, and budget adherence.
• Identify, track, and mitigate program-level risks and issues.
• Provide regular updates to leadership and stakeholders through status reports and review meetings.
• Establish governance processes and reporting mechanisms.
• Ensure alignment between business goals, project delivery, and change management.
• Foster collaboration between product, engineering, operations, and other departments.
• Mentor and guide project managers within the program as needed.

Qualifications

• Bachelor's degree in computer science, Information technology, or related field experience.
• 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
• Experience working in/around Contact Centers and their operations
• Knowledge of NICE / CXone contact center solutions
• Proficiency in project management tools. JIRA experience is a plus.
• Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
• Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
• Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
• Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
• Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.