Jobs in Winthrop, MA

eternalHealth – The Next Generation of Medicare Advantage

Are you an RN with the following experiences with the geriatric population, looking to move into the health plan world: transitions of care or case management or disease management or utilization management. eternalHealth will train.

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Care Manager Nursewith eternalHealth you will be a core member at eternalHealth – whose responsibilities will include care management. This position will work towards meeting clinical, financial and operational performance goals and standards.

We provide a unique opportunity to be a part of a health plan in its beginning stages, and you will have insight into all the operations and expertise that is required to run a successful and sustainable plan as well as build the foundation for the sustainable growth that will be crucial to eternalHealth’s success. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• Actively perform and comprehensively document member and provider outreach and engagement activities to support complex care management, care coordination, disease management, and transitions of care.
• Perform comprehensive assessments of physical, emotional, psychosocial, and environmental needs of members and their caregivers.
• Create dynamic and fluid member-centered care plans to support health goals and improve health outcomes, continually evaluating for effectiveness.
• Ensure members receive services that align with their benefit coverage and coordinate additional resources as required for holistic care.
• Follow and contribute to eternalHealth’s strategic goals related to population health management, quality improvement, and financial stewardship.
• Must understand and maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
• Comply with all guidelines established by the Centers for Medicare and Medicaid (CMS) and Massachusetts Department of Insurance (DOI) and guidelines set forth by other regulatory agencies, where applicable, and defined in eternalHealth policies.
• Other duties as assigned.

Requirements:

• Active RN License
• Bachelor’s degree in nursing or equivalent work experience.
• 3+ years of work experience in care management.
• 1+ years of Health Plan experience is preferred.
• Excellent written and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.
• Experience coordinating with cross-functional teams and/or external partners/stakeholders.
• Exceptional interpersonal skills with the ability to work in a fast-paced environment as an independent contributor with little supervision or as an active team member depending on the situation and needs.
• Strong technical skills, including with Microsoft Suite (Outlook, Excel, PowerPoint Word, etc.) and other collaborative tools.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email with the email subject “Reasonable Accommodations – Applicant Name Here”.

Job Summary

The Kitchen Manager is responsible for overseeing the Production and Service Teams working out of the Production Kitchen, including the Dough Supervisor as well as Production Supervisors/Leads. Their role is crucial in terms of motivating and training the staff to execute service, prep and dough tasks. They are responsible for sourcing and ordering an appropriate amount of goods and materials, ensuring the team is prepared to roll out new products, executing service and following up on quality control issues, as well as being a liaison between the Head of Culinary Production/Commissary Production Manager and the Team Members and to help communicate changes effectively. 

Duties and responsibilities

Inventory, Ordering & Receiving

• Keeping all dry, refrigerated and packaging goods organized and maintain an appropriate quantity on hand.
• Planning ahead to place orders for upcoming new products as well as continued regular products. Place orders with multiple vendors. React to out-of-stock and delayed order issues.
• Conduct daily inventory of prepared items such as glazes, fillings and toppings as well as “freezer inventory” to confirm dough on hand.
• Receive, check in and organize deliveries along with delegating team to assist.
• Oversee organization of weekly “transport” deliveries to shops.

Teaching & Coaching

• Instruct team on efficiently and effectively executing products. Follow up with each team member to coach on best practices.
• Train new employees on policies and procedures and engage them as a part of the team.
• Mediate staff disagreements, follow up with disciplinary action if necessary.
• Uphold all sanitary standards and instruct all team members on best practices and standards. 

Admin

• Schedule production team members and drivers 3 weeks in advance using designated scheduling app.
• Maintain “When I Work” with updated pay rates, availabilities, time off requests, new employees.
• Lead weekly meetings with production and service teams
• Keep recipes accurate, up to date and organized.
• Create prep lists for service team for upcoming days.
• Create cleaning lists for staff.

Service

• Expedite donut service, ensuring correct product is packaged for each shop and/or customer.
• Act as the first point of contact for any physical plant issues, including sanitation or pest concerns, equipment maintenance, building issues, etc. Report all issues in a timely manner to the Commissary Operations manager.  
• Monitor sanitation log.
• Ensure timely delivery of products to shops by ensuring drivers stay on schedule.

Working conditions

• Non-standard work week, including early mornings, weekends and federal holidays.
• Standing on feet for 8-10 hours at a time.
• Lifting up to 50lbs.

Requirements

• Must be able to communicate fluently in both Spanish and English 
• Must be Servsafe Manager certified or be willing to gain certification within 30 days of date of hire.

Compensation

We offer a market competitive salary, paid time off, paid sick time, health insurance, employee discount and a great place to work.