Jobs in Winter Park Remote

Position Summary:

Department: Orlando Health Abulatory - On House Call

Status: Full Time

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women?s health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida?s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

?Orlando Health Is Your Best Place to Work? is not just something we say, it?s our promise to you.

Job Summary:

The advanced practice provider provides inpatient/ outpatient management, consultations, and co-management of patients in the acute care and practice setting.

Responsibilities:

Essential Functions

• Assesses the physical and psychosocial status of patients by means of interview, health history, physical examination, diagnostic studies and recognizes deviations from the normal. Then develops a diagnosis and works collaboratively with the interdisciplinary team to formulate and implements the treatment plan.
• Surgically close wounds, incision and drainage, debridement, dressing (the surgeon must remain in the immediate area).
• Scrub with collaborating surgeon in operating room.
• Performs complex diagnostic and therapeutic procedures, as credentialed,
• Diagnosing medical and surgical problems and prescribing necessary treatment and services for quality patient care.
• Implements appropriate management based on laboratory results, physical assessment, routine diagnostic and follow-up studies, therapeutic measures, admission, and discharge care in accordance with evidence-based medicine.
• Identifies, analyzes, and resolves patient care issues to foster significant improvement in patient care and outcomes.
• Dictates and documents in an accurate and timely manner.
• Performs patient education and maintains provision of preventive health services.
• Conducts or participates in multidisciplinary rounds.
• Participates in the department on call rotation and/ or weekend/holiday rounding as required.
• Prescribe medication.
• Participates in quality initiatives to ensure consistent attainment of key quality indicators.
• Supports IRB approved clinical research/trials through a variety of activities including but not limited to: ordering diagnostic tests, prescreening patients, recording laboratory and diagnostic results, administering therapeutic interventions per trial protocols and documenting outcomes per hospital and trial protocols.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Acts as a role model and resource person for staff.
• Assists in teaching students, residents and interns in complex techniques and procedures.
• Participates in review and revision of policies and procedures.
• Establishes relationships with professional and other health-related groups within the community.
• Demonstrates effective verbal and written communication with diverse populations, including physicians, employees, patients, and families.

Qualifications:

Education/Training

Nurse Practitioner

• MN or MSN or DNP or PhD or DNS degree in nursing.

Physician Assistant

• Graduate of accredited physician assistant program.

Licensure/Certification

Nurse Practitioner

• APRN license in the state of Florida.
• After July 1, 2006, licensure applicants are required to have national advanced certification from an approved nursing specialty board.
• Maintains current BLS certification.

Physician Assistant

• Maintain current physician assistant licensure in State of Florida.
• Maintain current BLS/healthcare certification.

Experience

• None

Southeast X-Ray is a multi-state provider specializing in disability evaluations for Veterans. We are currently seeking a part time Nurse Practitioner or Physician Assistant in the Orlando, FL area as a 1099 Independent Contractor.

Why work with us:

· Non-treatment facility?focus solely on disability evaluations

· Supportive team environment

· Flexible scheduling within operational hours?we will consider candidates able to work as few as 12 hours per week (hours selected at candidate?s discretion)

· Opportunity to serve and support Veterans without the responsibility of determining disability ratings

Overview of the Position:

Job Title: Nurse Practitioner or Physician Assistant

Location: Orlando, FL

Hours & Schedule: Flexible

Employment Arrangement: Flexible (Part-Time Available)

Travel Required: Optional

On Call Required: No on-call requirements

Patient Load: 6?8 patients per day (approximately 30 minutes with each patient)

Job Summary:

As a Nurse Practitioner or Physician Assistant with Southeast X-Ray, you will conduct disability evaluations for Veterans in a non-treatment capacity. You will not determine disability ratings but will focus on performing detailed assessments and preparing evaluation reports.

No prior experience performing disability evaluations is required. We will provide and pay for thorough onboarding and training.

Job Duties & Responsibilities:

· Conduct thorough disability evaluations for Veterans, reviewing their medical history and performing physical exams

· Document findings and prepare comprehensive reports based on evaluation outcomes

· Collaborate with onsite support staff for smooth and efficient evaluations

· Order onsite diagnostic services, including X-rays, as necessary

· Maintain accurate and compliant medical records

· Manage scheduled appointments within clinic operational hours

Prerequisites / License & Certification Requirements:

· Active Nurse Practitioner or Physician Assistant license in any state (or able to obtain)

· Completion of US-based NP/PA Program (excluding Puerto Rico)

· Ability to work independently in a non-treatment setting

· Strong attention to detail and professionalism when evaluating Veterans? health

· Preferred, but not required:

o Specialization or experience in one or more of the following: Emergency Medicine, Geriatrics, Internal Medicine, Occupational Medicine, Primary Care, Sports Medicine, or Urgent Care

Job Types: Part-time, Contract

Benefits:

• Flexible schedule

Work Location: In person

Physician Assistant

SUMMARY

The duties of a Physician Assistant include, but are not limited to: providing accurate assessment, diagnosis, treatment, consultation, education and follow-up care to patients ranging in age from infant to geriatric, proper maintenance of records, and any other reasonable and proper duties assigned within approved Scope of Practice and under the direction of the supervisory Physician.

PRIMARY FUNCTIONS

• Examine patients and record history
• Adhere to proper charting protocols
• Discuss with Physician and other health care professionals to prepare comprehensive plan
• Order or execute tests or images as needed
• Submit health care plan and goals of individual patients for periodic review by Physician
• Analyze results of tests, diagnose and report
• Administer or prescribe treatment and medications
• Promote health by advising patient of diet, hygiene and prevention of disease
• Inoculate and vaccinate as required
• Refer to specialist as required for patient's well-being
• Perform minor surgery
• Report deaths and contagious diseases to governmental authorities
• Other responsibilities as assigned

EDUCATION AND EXPERIENCE

• Must have and maintain current State of Florida license in good standing
• Current National Board Certification

KNOWLEDGE, SKILLS AND ABILITIES

• Effective written, verbal and electronic communication skills
• Computer competency
• Ability to collaborate with colleagues to provide quality healthcare
• Show initiative, creativity and problem-solving ability
• Ability to work under pressure

ADDITIONAL QUALIFICATIONS

• Bilingual a plus
• Prior experience using an electronic medical record system

RELATIONSHIP REPORTING

• Reports to the Chief Medical Officer

PHYSICAL REQUIREMENTS

• Ability to communicate effectively talk and listen to patients
• Ability to collaborate with colleagues as necessary to provide quality health care
• Ability to use a computer, printer and scanner
• Ability to sit, stand or view a computer screen for extended periods of time
• Ability to perform repetitive hand and wrist motions for extended periods of time
• Ability to reach with hands or arms
• Ability to use hands and fingers to handle or feel

Become a part of our caring community and help us put health first

Humana?s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating multiple centers across eight states under two brands: CenterWell & Conviva. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a team-based care model where our physicians lead a multi-disciplinary care team supporting patient?s physical, emotional, and social wellness.

The advanced practice provider provides health promotion and maintenance through the diagnosis and treatment of acute illness and chronic conditions. Prescribes medication, examines patients, diagnoses illnesses, and provides treatment. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.

Patient Care:

• Evaluates and treats center patients in accordance with standards of care.
• Follows level of medical care and quality for patients and monitors care using available data and chart reviews.
• Assists in the coordination of patient services, including but not limited to specialty referrals, hospital and SNF coordination, durable medical equipment and home health care.
• Acts as an active participant and lead with the care team through daily huddles.
• Helps Regional Medical Director (RMD), Physician and Center Administrator in setting a tone of cooperation in practice by displaying a professional and approachable demeanor.
• Completes all medical record documentation in a timely manner working with a quality- based coder to optimize coding specificity.
• Follows policy and protocol defined by clinical leadership.
• Meets with RMD about quality of care, review of outcome data, policy, procedure and records issues.
• Participates in potential growth opportunities for new or existing services within the Center.
• Participates in the local primary care ?on-call? program of Conviva Senior Primary Care.
• Assures personal compliance with licensing, certification, and accrediting bodies.

Use your skills to make an impact

Required Qualifications

• Minimum of two to five years directly applicable experience
• Successful completion of a nurse practitioner program with board certification
• Active, unrestricted nurse practitioner license in state of practice location
• Excellent communication skills, written and verbal; demonstrate a high level of skill with interpersonal relationships and communications with all colleagues; fully engaged in the concept of ?Integrated team-based care?.
• Willingness and ability to learn/adapt to practice in a value-based care setting.
• Superior patient/customer service.
• Basic computer skills, including email and EMR.
• Appropriate certification to write prescriptions under the authority of a collaborating physician/medical director.
• This role is considered patient facing and is a part of our Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Bilingual Spanish and English

Preferred Qualifications

• Active and unrestricted DEA license
• Medicare Provider Number/ Medicaid Provider Number
• Experience managing Medicare Advantage panel of patients with understanding of Best Practice in coordinated care environment in a value based relationship environment.
• Knowledge of Medicare guidelines and coverage.
• Knowledge of HEDIS quality indicators.

Additional Information

• Base salary + bi-annual incentive
• Excellent benefit package ? health insurance effective on your first day of employment
• CME Allowance/Time
• Occurrence Malpractice Insurance

• Relocation and sign-on bonus options
• 401(k) with Employer Match
• Life Insurance/Disability
• Paid Time Off/Holidays
• Minimal call
• and more

#nursepractionercareers

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, ?Humana?) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient?s well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation?s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first ? for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Position Summary:

ORLANDO HEALTH MEDICAL GROUP (OHMG)

Department: OHMG- Digestive Health Institute

Location: 1305 Kuhl Ave. Suite 320 Orlando, FL 32806 Status: Full Time

Title: Advanced Practice Provider, APP, Nurse Practitioner, Physician Assistant, ARNP, NP, PA, PAC

Orlando Health Digestive Health Institute is an international destination for care, offering comprehensive and coordinated services to evaluate, diagnose and treat a wide range of conditions affecting the digestive tract and gastrointestinal organs. The institute has distinguished itself worldwide in offering many diagnostic and treatment options, including artificial intelligence (AI) capabilities that improve diagnosis, treatment and outcomes. The institute brings internationally recognized digestive disease care to a new state-of-the-art facility in downtown Orlando as well as several satellite sites conveniently located within the Orlando Health system.

Orlando Health Digestive Health Institute is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida?s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Click here to learn more about our Digestive Health Institute

?Orlando Health Is Your Best Place to Work? is not just something we say, it?s our promise to you.

Position Summary The Advanced Practice Provider fellow is a fully licensed and credentialed Advanced Practice Provider who assists with all aspects of patient care, including diagnosis, treatment, and consultations under the supervision of an approved preceptor (PA, APRN, or MD)

Qualifications:

Education/Training

• MSN or DNP degree in nursing or Graduate of a physician assistant program required.

Licensure/Certification

• APRN license in state of Florida or maintain physician assistant licensure in Florida
• Maintains current BLS certification with Further life support certifications based on fellowship program

Experience

• None.

Investment Operations Analyst - Investment Management
We are currently seeking candidates for a Portfolio Administrator opportunity with an elite Investment Management firm located in Miami, FL. The Portfolio Administrator will conduct portfolio accounting, support trade operations, perform reconciliations, and promote strong vendor relations. The ideal candidate will have 3+ years of investment operations, portfolio administration, and reconciliations experience in investment management or financial services industry.
This is a direct-hire opportunity offering a salary of $75,000–$85,000 (depending on experience) and operating under either a hybrid or fully remote work model, based out of Boston, MA.
Responsibilities:

• Maintain and validate cash transactions through accurate data entry in the portfolio accounting system.
• Manage trade data flow from trading desks, ensuring settlement details are received, verified, and properly recorded.
• Oversee the seamless integration of trade information into the accounting platform and ensure timely reporting to custodians.
• Support the maintenance of securities master data, including accurate security attributes and market pricing for reliable valuation and performance reporting.
• Perform daily reconciliations of holdings and transactions across internal systems and custodian records, documenting and promptly resolving discrepancies.
• Generate and distribute reconciliation reports for internal teams and external stakeholders using various system tools.
• Produce standard and ad hoc reports to support internal operations and meet external client or regulatory requirements.
• Build and maintain strong relationships with vendors, custodians, and financial institutions, proactively addressing service issues and monitoring industry developments.

Qualifications:

• Bachelor's degree in Finance, Economics, or Business.
• 3+ years of experience in investment operations, with a strong focus on reconciliations.
• Proficiency with Microsoft Excel for data analysis and reporting.
• Solid understanding of fixed income and equity securities.
• Exceptional analytical thinking, problem-solving abilities, and organizational skills.
• Outstanding written and verbal communication skills, with the ability to efficiently manage a high volume of email correspondence.
• Capable of working independently with minimal supervision, while also thriving in a collaborative remote or hybrid team environment.

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies, seeks an accomplished Bilingual Customer Service Representative for a fully remote role.

IMPORTANT:

• Start date: Monday, 4/6/2026 (Orientation)
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese
• Work Location: 11050 Olson Dr., Ste. 100, Rancho Cordova, CA 95670
• Must be local to Rancho Cordova or surrounding cities.
• On Site training: 4-5 weeks from 9:00 am - 6:00 pm PST - Once training is completed, staff will be sent home with equipment to work remote.
• This will be work from home (Client requires a private, secluded space to focus on your work, with no background noise or other distractions that may prevent from providing excellent customer service.)
• Client will be offering candidates based off the resume hence no interviews.
• Candidates requesting time off within the first 90 days of employment must seek approval before applying for this role.
• Duration of this project would be 3 Months with possible extension.
• Candidate will be working from home throughout the assignment after completing training.
• Candidate MUST have high-speed wired Internet connection. Wi-Fi / Wireless connections are not allowed.
• Candidate MUST have a reliable home-office environment.

RESPONSIBILITIES:

• Responds to inbound 800-line calls and completes outbound support calls, provides response to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
• Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
• Maintains updated knowledge of the HCO program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
• Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
• Follows policies and procedures applicable to the position.
• Maintains updated knowledge of managed care plans that are available to beneficiaries in their service area.
• Assists beneficiaries in enrolling/disenrolling in managed care plans.8. Assists beneficiaries with medical exemptions and waiver inquiries.
• Provides beneficiaries with status of enrollment/disenrollment, medical exemptions, and waivers.
• Meets Production and Quality Assurance goals as defined for this position.
• Meets all standards established for this position as outlined in the attached performance criteria.
• Provides backup to the forms processing and research functions in Central Operations at minimum quality standards as specified for a Forms Processor and a Research Analyst level.
• Performs other duties as may be assigned by management.

REQUIRED QUALIFICATIONS:

• Education: At least HS diploma OR GED. (Proof of education is must)
• Must have 2-3 years of Customer Service experience within healthcare/insurance/pharma call center industry.
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you are looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Jatin Rattan

Title: Senior Recruiter

E-mail:

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Join Our Team at Taco Bell | Luihn VantEdge! Are you someone who loves making people smile and working in a fun, fast-paced environment? Taco Bell is the place for you! Whether you're saving for something special, looking to grow your career, or just want to be part of an amazing team — we've got you covered.

Why You'll Love Working Here as a Team Member: Free meal every shift — because tacos make everything better Flexible scheduling — we'll work around your classes or other commitments Paid time off — yes, even in the restaurant industry (for full-time employees)! Career growth opportunities — move up into leadership and management roles as you learn and grow What You'll Get From Us as a Team Member: Clear leadership and support Coaching to help you succeed in a fast-moving environment A fun, energetic team that celebrates wins together Real opportunities to build a long-term career

Job Title: Oracle ERP Project Manager (Functional)

Location: Fully remote; Bay Area candidates preferred (sporadic travel to UCSF required)

Reports to: Program Manager

Type: 12 month contract

Job Summary:

We are seeking a seasoned Functional Oracle ERP Project Manager to lead the business-facing activities of an enterprise Oracle ERP implementation. The role is fully remote with occasional travel to UCSF in the Bay Area. The PM will focus on functional requirements, process mapping, testing coordination, training readiness, and stakeholder communication. This role reports to the Program Manager and will coordinate with technical teams, vendors, and business stakeholders.

Key Responsibilities:

• Lead functional project activities across planning, design, build validation, testing, and go-live readiness.
• Gather and validate business requirements; translate requirements into functional specifications and process flows.
• Coordinate and manage UAT planning, test scripts, defect tracking, and resolution with technical teams.
• Manage stakeholder communication and expectations, including executive updates and steering committee deliverables.
• Lead change management activities: user training readiness, cutover planning, and adoption strategies.
• Track scope, schedule, risks, and issues; escalate to Program Manager as needed.
• Ensure business processes align with Oracle best practices and client requirements.

Required Qualifications:

• PMP certification.
• 10+ years of project management experience.
• Demonstrated functional Oracle ERP implementation experience (full lifecycle) — Oracle EBS or Oracle Cloud/Fusion.
• Strong stakeholder management and communication skills across clinical, finance, and IT teams.
• Experience coordinating testing, training, and cutover for enterprise ERP systems.
• Ability to work fully remote and travel to UCSF in the Bay Area on an as-needed basis.

Preferred Qualifications:

• Experience in healthcare or academic medical center environments (UCSF experience a plus).
• Bay Area location or proximity.
• Familiarity with change management frameworks and training program execution.

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we're committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we've delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Rental Reservations Agent Jobs in Orlando, FL – Hiring Immediately

Westgate Resorts is hiring Full-Time Rental Reservations Agents in Orlando, FL with a unique hybrid work model—100% in-office for the first 90 days, then fully remote after training and passing quality checks. This role starts at $16/hr or $16.50/hr for bilingual Spanish-speaking agents, with additional 10% evening differential and 15% weekend differential. As a Rental Reservations Agent, you will handle 40–50 inbound calls per day from Westgate guests, assisting with servicing reservations, general resort questions, reservation questions and collecting payments. This role requires strong communication skills, fast typing, problem-solving ability, and comfort navigating multiple systems at once. We are hiring immediately for the upcoming 4/16 class.

This is a structured call‐center environment with 4 weeks of in-office training (Mon–Fri, 9:00am–5:30pm) followed by 2 weeks of nesting training, both with no time off allowed during the first 90 days. After nesting, the permanent schedule becomes 12:30pm–9:00pm on weekdays (two weekdays off) and a 10:00am–6:00pm weekend schedule. Candidates with hospitality call center experience, sales, collections, front desk, or previous work-from-home success excel in this role. As part of Westgate's commitment to excellence, training includes weekly Gate Assessments, requiring at least 80% performance to advance to the following week of training.

At Westgate Resorts, we live by our core values of Integrity, Passion, and a strong Work Ethic, ensuring every interaction strengthens the guest experience and reflects our standard of service.

What You'll Do

• Handle 40–50 inbound calls per day from guests regarding booking reservations, general questions, payments, and reservation updates
• Provide accurate information on availability, locations, policies, promotions to book or service reservations.
• Navigate multiple systems simultaneously including Rental Console, LMS, SAMS, Loyalty Console, Alveria Dialer, Teams, and SharePoint
• Deliver exceptional customer service and resolve guests concerns with professionalism
• Achieve performance benchmarks across QA, Revenue, call handling, system accuracy, and productivity metrics
• Participate in Gate Assessments during training with an 80% passing requirement
• Maintain excellent written notes and system documentation
• Meet all attendance, punctuality, and schedule requirements, including first‐90‐day restrictions

Qualifications

• High School Diploma or equivalent required
• 4–6 months of sales, customer service, call center, or related hospitality experience preferred
• Bilingual Spanish is a major plus (eligible for $0.50/hr bilingual differential after QA approval)
• Strong verbal and written communication skills
• Fast and accurate typing; ability to work across multiple screens and software programs
• Strong problem solver with a customer-first mindset
• Must be able to commit to no time off during the first 90 days
• Ability to sit for extended periods and occasionally lift up to 15 pounds
• Previous work-from-home experience preferred

Training & Schedule Details (Include in Job Posting)

• New Hire Orientation: 4/16
• Start Date: 4/17 in Ocoee, FL
• Training and Nesting: 6 weeks, Monday–Friday, 9:00am–5:30pm (in-office)
• No time off permitted during first 90 days
• Post‐training schedule:
  • Weekdays: 12:30pm–9:00pm (2 days off during the week)
  • Weekends: 10:00am–6:00pm
• Shift Differentials:
  • After 5pm: +10%
  • Weekends: +15%
• Pay $16.00/hr base / Bilingual Pay: $16.50/hr base → higher evening/weekend differential rates

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.