Jobs in Windcrest Tx Remote

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Complex Claims and Litigation Assistant
Salary not disclosed

We are seeking a highly organized and detail-oriented Assistant to a Complex Litigation Adjuster to support high-exposure and complex claims. This is an excellent opportunity for a legal assistant or paralegal who enjoys analytical work and collaboration but is ready to step away from the demands and pace of traditional litigation practice.

You’ll work closely with a seasoned complex litigation adjuster, assisting with daily activities related to case management, documentation, and coordination—without billable hours, court deadlines, or trial prep stress.


Responsibilities

Assist a complex litigation adjuster with day-to-day claim handling activities


Organize and maintain claim files, correspondence, and legal documentation


Review pleadings, medical records, discovery materials, and expert reports


Coordinate communications with defense counsel, vendors, and internal stakeholders


Track deadlines, litigation milestones, and claim status updates


Prepare summaries, chronologies, and reports as requested


Provide general administrative and operational support related to complex claims, including document management service (dms)


Qualifications

Experience as a legal assistant, paralegal, or litigation support professional preferred


Familiarity with civil litigation, legal documents, and case workflows


Strong organizational, time-management, and attention-to-detail skills


Ability to manage multiple tasks and prioritize effectively


Proficiency with Microsoft Office and document management systems


Professional communication skills, both written and verbal


Why This Opportunity?

Transition out of the litigation grind while still using your legal skill set


Stable, professional work environment with predictable scheduling


Opportunity to learn the claims and insurance side of complex litigation


Collaborative role with meaningful responsibility


Compensation & Benefits

Competitive salary (commensurate with experience)


Benefits package available, including medical, dental, and vision


401(k) retirement plan


Paid time off and holidays


Potential for hybrid work schedule after onboarding

Not Specified
Senior Attorney
Salary not disclosed
San Antonio, TX 2 days ago

Business Litigation Attorney (1st Chair Jury Trial) San Antonio, TX – Hybrid


Join a Boutique Litigation Firm Known for Strategy, Excellence & Client Trust

Our client—a respected boutique firm with offices in San Antonio, Dallas, and Austin—is seeking a Business Litigation Attorney with proven 1st chair jury trial experience. This is a standout opportunity to step into a leadership‑oriented litigation role where your courtroom skills and strategic judgment will be valued from day one.


About the Opportunity

As a key member of the litigation team, you will manage and try complex cases across:

  • Business and commercial litigation
  • Real estate disputes
  • Estate and trust litigation
  • Elder law matters
  • Trademark and intellectual property disputes

Schedule: Onsite for the first 90 days → then hybrid (1 in‑office day per week)

What They’re Looking For

  • 6–15 years of litigation experience
  • 1st chair jury trial experience — required
  • Strong courtroom presence and client‑facing confidence
  • Ability to independently manage complex matters
  • Desire to step into a visible, leadership‑minded role within the firm

Compensation & Benefits

  • Base Salary: $150,000–$185,000+ (DOE) + annual bonus
  • Hybrid flexibility after onboarding
  • Work alongside a respected two‑partner boutique firm
  • High‑impact caseload with direct interaction across multiple practice areas
  • Offices located in San Antonio, Dallas, and Austin


Ready to Explore This Opportunity?

Our client is actively interviewing. Apply now to be considered for this rare 1st‑chair litigation role with a boutique firm that values strategic thinking, autonomy, and long‑term attorney success.

Not Specified
Specialty Physician
Salary not disclosed
San Antonio, Texas 2 days ago
POSITION SUMMARY/RESPONSIBILITIESProvides comprehensive specialty health care to a population that has multiple health care needs in the University Health network of community-based ambulatory care centers.EDUCATION/EXPERIENCECompletion of residency program from the time of graduation from medical school in excess of the traditional time period for the practice specialty must be fully explained in writing.

All incumbents will be expected to be board certified in their specialty or be eligible for board certification.

Must obtain board certification in accordance with Medical-Dental Staff bylaws.LICENSUREMust possess current license to practice medicine in the State of Texas.

Must maintain current AHA BLS or higher in accordance with Medical-Dental Staff bylaws.

Providers practicing in acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the UMA Credentials Committee within 90 days of hire.

Must maintain DEA number.

Must follow rules/regulations as set forth by the Texas Medical Board Medical Practice Act.
Not Specified
Team Member
Salary not disclosed
San Antonio, Texas 2 days ago

Job Title: Cold Stone Crew Member

Location: Culebra Commons, San Antonio, TX 

Job Type: Full-Time / Part-Time

Job Summary

As a Crew Member, you are the face of the "Ultimate Ice Cream Experience." You will be responsible for greeting guests, creating made-to-order ice cream masterpieces on our frozen granite stone, and ensuring every customer leaves with a smile. This is a fast-paced, fun, and energetic role that requires a positive attitude and a passion for customer service.

Key Responsibilities

  • The "Performance": Greet every customer within 3 seconds of entry. Engage with guests through enthusiastic service, and (optionally, but encouraged) participate in singing for tips to enhance the fun atmosphere.
  • Ice Cream Creation: Master the signature process of blending premium ice cream with various "mix-ins" on a chilled granite stone. Prepare shakes, smoothies, and other frozen desserts according to company recipes.
  • Quality Control: Ensure all products meet Cold Stones high standards for taste and presentation. Assist in making fresh ice cream and waffle cones daily.
  • Point of Sale (POS): Operate the cash register, process payments accurately, handle coupons/discounts, and manage cash flow.
  • Cleanliness & Safety: Maintain a "sparkling clean" store. This includes washing dishes, mopping floors, cleaning the "stone," wiping down counters, and taking out trash. Adhere to all food safety and sanitation protocols.
  • Teamwork: Collaborate with fellow crew members to manage long lines efficiently and support each other during peak hours.

Required Skills & Qualifications

  • Personality: Outgoing, friendly, and high-energy. A "natural smile" is a must.
  • Communication: Strong verbal skills to interact with customers and team members clearly.
  • Physical Demands: Ability to stand for long periods (up to 6 hours), lift up to 25 lbs, and perform repetitive arm movements (scooping and mixing).
  • Availability: Flexible schedule, including evenings, weekends, and holidays.
  • Experience: No prior experience is usually required (training is provided), but previous food service or retail experience is a plus.

Benefits & Perks

  • Competitive pay + tips (singing often leads to higher tips!).
  • Employee discounts (free or discounted ice cream).
  • Flexible scheduling (ideal for students).
  • Opportunities for growth into Shift Leader or Manager roles.

Tips for Applying

  • Show Your Energy: If you apply in person, be as upbeat as possible. They are looking for "people people."
  • Mention the "Vibe": In your interview, mention that you enjoy a fast-paced environment and aren't shy about being performative (like singing or high-fiving).
  • Food Safety: Mentioning that you understand the importance of cleanliness and "food handler" safety can give you an edge.

Required qualifications:

  • Legally authorized to work in the United States
  • Able to stand for duration of shift
  • Available to work: holidays
  • Available to work: late at night
  • Available to work: weekends
  • Available to work: weekdays

Preferred qualifications:

  • 18 years or older
  • Food Service license/certification: Food Handler's License
  • Restaurant back of house skills: safe food handling
  • Restaurant front of house skills: point of sale (POS) operation
Not Specified
Cold Stone Cake Decorator / Prep
Salary not disclosed
San Antonio, Texas 2 days ago

Job Title: Cold Stone Cake Decorator / Prep

Job Type: Full-Time / Part-Time

Experience Level: Entry to Mid-Level (1+ years of experience preferred)

Job Summary

As a Cake Decorator, you are responsible for maintaining a full display of "Signature" ice cream cakes and fulfilling custom guest orders. This role requires a high level of attention to detail, a steady hand for piping, and the ability to work efficiently in a cold environment. While you are primarily "behind the scenes," you may occasionally assist at the front counter during peak hours.

Key Responsibilities

  • Production & Assembly: Build ice cream cakes, cupcakes, and cookie sandwiches from scratch using Cold Stones proprietary recipes and templates.
  • Customization: Execute custom orders including specific color matching, themed designs, and professional-grade lettering/writing using icing or gel.
  • Tool Proficiency: Skillfully operate decorating equipment including airbrush guns, piping bags, floral nails, and rotating turntables.
  • Inventory Management: Monitor display freezer levels to ensure a diverse variety of 12+ Signature cakes (e.g., Midnight Delight, Cake Batter Confetti) are always available.
  • Quality & Sanitation: Maintain a "sparkling clean" cake station. Follow strict food safety and labeling protocols to ensure product freshness.
  • Order Management: Professionally handle phone and in-person cake consultations, documenting specific guest requests accurately to ensure 100% satisfaction.

Required Skills & Qualifications

  • Artistic Flair: Ability to pipe clean borders, create buttercream flowers, and write legibly on frozen surfaces.
  • Physical Stamina: Ability to stand for long shifts and work comfortably in a refrigerated/freezer environment.
  • Reliability: Cake decorators often work solo shifts; punctuality and the ability to manage your own production schedule are critical.
  • Certifications: a valid Food Handlers Certificate.
  • Age Requirement: Often 18+ due to the use of specific kitchen machinery and early morning or late-night shift requirements.Benefits & Perks
  • Competitive pay + tips (Tips are shared among all team members)
  • Employee discounts (free or discounted ice cream).
  • Flexible scheduling (ideal for students).
  • Opportunities for growth into Shift Leader or Manager roles.

Required qualifications:

  • Legally authorized to work in the United States
  • Able to stand for duration of shift
  • Available to work: holidays
  • Available to work: late at night
  • Available to work: weekends
  • Available to work: weekdays

Preferred qualifications:

  • 18 years or older
  • Food Service license/certification: Food Handler's License
  • Restaurant back of house skills: safe food handling
  • Restaurant front of house skills: point of sale (POS) operation
Not Specified
Data Science Sr Analyst (Hybrid)
Salary not disclosed

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

  • Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

  • Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

  • Monitor model performance, data drift, and operational KPIs.

  • Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

  • Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

  • Transform structured, semi-structured, and unstructured data into actionable features and insights.

  • Perform exploratory analysis and visualization to identify operational improvement opportunities.

  • Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

  • Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

  • Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

  • Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

  • Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

  • Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

  • Experience building operationalized data science solutions (not just prototypes).

  • Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

  • Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

  • Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

  • 2+ years of hands-on experience in data science, applied AI, or machine learning.

  • Experience supporting AI solutions in operational or production environments.

  • Familiarity with MLOps practices, model governance frameworks, and automation tooling.

  • Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Quality Assurance Analyst II (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 2 days ago

Quality Assurance Analyst II (Hybrid)

Chicago, IL

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Quality Assurance Analyst II on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Quality Assurance Analyst II, you will be responsible for executing quality assurance activities
throughout the software development lifecycle. This role focuses on designing and
executing test plans, validating functional requirements, identifying defects, and
collaborating with internal teams to support successful deployment of reliable
software. This role ensures software meets defined technical specifications and
business requirements through established QA processes and testing practices.

RESPONSIBILITIES:

Test Planning and Test Case Development

  • Define testing scope by developing comprehensive test
    plans
  • Ensure project timelines for testing are adhered to
  • Create detailed, reusable test cases and scripts
  • Ensure test cases cover all functional, performance
    and security scenarios

Test Execution, Validation, Regression Testing and Defect Management

  • Executes manual and
    automated testing to ensure all functional requirements are successfully
    processed
  • Re-test existing
    features after new code is added to ensure no new defects were introduced
  • Identify, document, and track software bugs. Collaborate with development team to resolve
    issues

Release Readiness and Collaboration

  • Conduct smoke testing to validate release readiness
  • Provide testing results, risk assessments, and
    recommendations to stakeholders to support release decisions
  • Participate in Agile ceremonies, such as sprint
    planning and code reviews
  • Provide feedback on testability and potential risks
    early in the cycle

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required
  2. 3+ years of experience in quality assurance,
    with recent hands-on QA practice
  3. Demonstrated experience testing Life and Disability
    insurance applications or systems
  4. Demonstrated ability
    to multi-task and effectively manage multiple, concurrent projects to succed in
    a results driven environment
  5. Polished interpersonal
    skills, including relationship building skills
  6. Strong verbal and
    written communication skills to effectively communicate with all levels of
    management and staff
  7. Demonstrated
    experience in transactional testing scenarios
  8. Must be very detailed oriented and very
    sensitive to deadlines
  9. Strong problem-solving
    skills
  10. Ability to work
    independently or in a team setting equally effectively
  11. Ability to work
    effectively in a fast-paced environment with competing priorities and delivery
    timelines

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Executive Underwriting - Hybrid - Large Accounts - De Witt, NY
Salary not disclosed
De Witt, NY, Hybrid 2 days ago
Back Executive Underwriting - Hybrid - Large Accounts #3818 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description:

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.



Responsibilities:





  • Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.

  • Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.

  • Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.

  • Analyze underwriting & marketing activities and corresponding results; prepare reports to management.

  • Mentor and provide technical training and guidance to coworkers.

  • Determine, coordinate and direct account management activities with various departments.

  • Negotiate and deliver proposals to producers and buyers.

  • Develop and maintain client relationships and coordinate service team efforts.

  • Identify opportunities for organizational improvement and recommend solutions.

  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.



Requirements:



  • Bachelor's degree or equivalent experience required.

  • 7 years of casualty underwriting with an insurance carrier required

  • Advanced understanding and technical knowledge of underwriting mechanics and fundamentals

  • Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.

  • Advanced knowledge of local and regional market conditions as well as industry trends.

  • Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).

  • Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.

  • Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.

  • Strong ability to effectively communicate verbally and in writing to uncover business needs.

  • Ability to foster creative solutions that resonate with external business partners.

  • Ability to interact with various levels of management and support personnel.

  • Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.

  • Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.

  • Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.

  • Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.



Remote working/work at home options are available for this role.
Not Specified
Customer Success Manager (Hybrid)
🏢 American Medical Association
Salary not disclosed
Chicago, IL, Hybrid 2 days ago

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

Customer Onboarding
  • Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
  • existing programs.
  • Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
  • Provide robust training and onboarding experience that leads to learner activation and engagement.
  • Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
  • Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.
Customer Relationship Management
  • Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
  • Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
  • Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
  • Identify satisfied customers and secure/curate testimonials and/or case studies.
  • Assist with recognition program to reward/amplify top customers/institutions.
Customer Performance
  • Research, monitor, report, and recognize customer performance.
  • Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
  • Produce regular reports on customer success metrics and key performance indicators.
  • Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's degree in healthcare administration, business, communications, or related field required.
  2. Minimum of 5+ years account management and customer relationship management experience required.
  3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
  4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
  5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
  6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
  7. Strong external presence to communicate with external stakeholders and customers.
  8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
  9. Familiarity with learning management systems/online education programs
  10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Online Part-Time Lecturers - College of Nursing
Salary not disclosed

College of Nursing and Health Sciences


Departments of Community Health and Adult Health Nursing


Online Part-Time Lecturers


The Nursing Departments invite dedicated and experienced faculty who are interested in Online Part-time Lecturer (PTL) opportunities at the undergraduate and graduate levels for didactic and practicum assignments. Online Part-time faculty are expected to teach in an asynchronous online format through our learning management system (LMS), engage in course-based continuous quality improvement/assessment per college processes, and be committed to rapid pedagogical and other academic process changes. Up-to-date vaccinations may be necessary as driven by environmental and practice conditions.


Opportunities for Undergraduate and Graduate Level Teaching


Opportunities primarily include didactic teaching in the RN-BSN, Accelerated BSN, MS (Nursing Education & Global Health Tracks), and DNP Tracks. Opportunities for practicum teaching may also be available.


Educational Requirements - Undergraduate-Level Teaching


Individuals will have a minimum of a master's degree in nursing from an accredited institution and clinical practice experience as required for the teaching assignment.


Educational Requirements - Graduate-Level Teaching


Individuals will have the appropriate level graduate degree in nursing or related field, from an accredited institution, and clinical practice experience as required for the teaching assignment. If terminal degree is in related field, then a master's degree in nursing is required.


Minimum Teaching Qualifications and Competencies



  • Minimum of two years full-time or more online asynchronous teaching experience in higher education [or the equivalent part-time teaching experience].
  • Proficiency with Learning Management Systems (LMS) such as Canvas or Blackboard.
  • Proficiency with multimedia tools and educational technologies.
  • Strong organizational, communication, and interpersonal skills.
  • Ability to work independently and manage course and time effectively.
  • Commitment to fostering an inclusive and supportive learning environment.

All individuals will have an active RN license in Massachusetts per the Massachusetts Board of Nursing Registration.


Preferred Teaching Qualifications & Competencies



  • National Certification in Online Learning, for example Quality Matters, Online Learning Consortium or Sloan

OR



  • Certification in online teaching or e-learning delivered through a learning management system (LMS).

Key Responsibilities



  • The instructor will be responsible for delivering online course content, engaging with students through our LMS, and providing timely feedback and support
  • Facilitate best practices in student learning and engagement through effective responsive communication, discussion forums, generating multimedia content, and interactive assignments.
  • Utilize the LMS to manage course administration, including course material updates, organizing and administering course exams and reviews, managing course grades, and tracking student participation.
  • Monitor and assess student progress, provide constructive feedback and support, and promote positive learning experiences.
  • Maintain appropriate communication channels and participate in course meetings with the program leadership and faculty team.
  • Participate in professional development opportunities and stay updated with the latest and best practices in online education.

Additional Information


One of five colleges at the university, The College of Nursing and Health Sciences has an enrollment of over 700 nursing students, including traditional, accelerated, and RN-BS undergraduates as well as graduate students in Master's, DNP, and PhD programs. All programs are fully accredited by the CCNE through 2026.


Instructions


Please submit a letter of interest, current resume, and the contact information for three professional references.


Individuals must be authorized for employment in the U.S. Employment-based visa sponsorship is not available.


This campaign emphasizes ongoing opportunities and invites qualified individuals to express their interest in working as a part-time lecturer at the University of Massachusetts Dartmouth, rather than seeking applications for a specific position. Your information will be reviewed, and if your skillset and qualifications align, you will be contacted and invited to apply to positions as they become available.


Remote working/work at home options are available for this role.
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