Jobs in Whitney Nevada Remote

The Director of Food Service & Dispensed Beverages is responsible for leading all aspects of Terrible's prepared food, grab-and-go offerings, coffee, fountain, frozen beverage, and specialty drink programs across all convenience store locations. This leader sets the strategic vision, direction, and pricing for both food service and dispensed beverage categories, ensuring strong financial performance, operational excellence, brand consistency, and outstanding guest experience.

Strategic Leadership

• Develop and execute a comprehensive strategy for all food service and dispensed-beverage categories.
• Drive menu and beverage innovation based on consumer trends, competitive insights, and regional preferences.
• Lead long-term planning for equipment, technology, and new and existing store layouts to support program growth.

Category & Program Management

• Oversee all hot and cold food programs, bakery items, grab-and-go offerings, and made-to-order platforms.
• Manage all beverage categories including coffee, espresso, fountain drinks, teas, frozen beverages, specialty drinks, and seasonal offerings.
• Ensure consistent quality, recipe accuracy, and product presentation across all stores.
• Partner with marketing to develop promotions, limited time offers, and product launches.

Operational Excellence

• Create and maintain standard operating procedures (SOPs) for food preparation, beverage brewing, cleaning, safety, and merchandising.
• Provide training, tools, and support to store and district leaders to ensure flawless execution.
• Conduct regular store audits to monitor program execution, equipment condition, and food safety compliance.
• Support operations with troubleshooting, best practices, and continuous improvement initiatives.

Financial & Performance Management

• Develop and manage departmental budgets, including food and beverage cost controls, pricing strategy, and margin targets.
• Monitor category performance through KPIs such as sales, profitability, waste, cost of goods, labor, and customer experience metrics.
• Identify opportunities to reduce waste, improve efficiency, and optimize product mix.
• Lead forecasting for seasonal beverage programs and high-volume food categories.

Food Safety & Compliance

• Ensure full compliance with all health and safety regulations, including HACCP, sanitation protocols, and allergen controls.
• Oversee training programs related to cleanliness, temperature logs, equipment operation, and safe handling procedures.
• Maintain up-to-date documentation for audits and regulatory inspections.

Vendor, Supplier & Equipment Management

• Develop and manage vendor partnerships for ingredients, beverages, equipment, and packaging.
• Negotiate product costs, contracts, rebates, and service agreements.
• Collaborate with supply chain teams to ensure availability and timely delivery of all products.
• Oversee selection, testing, and rollout of food and beverage equipment across the chain.

Team Leadership & Development

• Build and mentor a high-performing team including regional food-service category managers and beverage specialists.
• Provide leadership, coaching, and performance management to drive accountability and excellence.
• Foster a culture of guest-first service, product quality, and operational consistency.

Qualifications

• Bachelor's degree in business, Hospitality, Culinary, Marketing, or related field preferred.
• 3-5 years of multi-unit leadership experience in convenience stores, QSR, grocery, or food/beverage retail.
• Strong knowledge of food safety, beverage brewing processes, and operational best practices.
• Proven success in managing P&L, budgets, COGS, and labor.
• Excellent communication, leadership, and analytical skills.
• Ability to travel regularly to store locations.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!