Jobs in Weston, MA

Cambridge Health Alliance (CHA)'s Division of Quality is responsible for promoting a culture of safety, patient and staff engagement, and performance excellence aligned with national patient safety goals.

The Patient Relations Consultant plays a critical role within CHA, serving a diverse patient population as a liaison between patients, their families, and healthcare teams to ensure concerns are addressed and patient perspectives inform improvement. The consultant serves as a patient advocate, facilitating the resolution of concerns and mediating communication between patients, families, and care teams, while elevating patient feedback to strengthen a culture of safety, reliability, and patient-centered care.

Position Overview

This position is responsible for managing complaints, Human Rights inquiries, and Quality of Care complaints in accordance with CMS and DMH guidelines. In addition to resolution of individual concerns, the consultant identifies patterns and themes in patient feedback and partners with clinical and operational leaders to facilitate service recovery, promote learning, and support improvement efforts.

Working closely with the Director of Patient Experience and partners across Quality and Safety—including Risk Management, Performance Improvement, and the Quality & Safety Data and Analytics teams—the Patient Relations Consultant contributes to CHA’s High Reliability journey by ensuring the patient voice informs organizational learning, service recovery, and improvement efforts, while supporting regulatory readiness and compliance.

Key Responsibilities

• Complaint Management: Timely investigation, resolution, and response to all patient concerns, complaints, and grievances in adherence to CMS guidelines.
• Service Recovery: Collaborate with leadership to identify and implement service recovery opportunities to ensure exceptional patient/family experience outcomes. Rounding in Med Surg Units to provide Service Recovery coaching as needed.
• Patient Advocacy: Act as a patient advocate, ensuring patient and human rights are respected and their voices are heard throughout their care journey.
• Documentation and Reporting: Maintain meticulous records of complaints, investigations, and resolutions, contributing to data-driven decision-making for patient experience improvement.
• Cultural Competency: Contribute to building patient experience programs that align with and support cultural competency, diversity, equity, and inclusion efforts.
• Collaboration: Partner with various departments and frontline staff to understand patient needs and concerns, and to promote a shared vision for service excellence.
• Elevate the Patient Voice: Ensure patient feedback is meaningfully represented in organizational learning by sharing themes, insights, and direct patient perspectives in the Grievance Committee and other governance forums.
• Organizational Learning: Identify themes and trends from patient concerns and partner with clinical and operational leaders to ensure patient feedback informs quality, safety, and patient experience improvement initiatives.
• Early Warning System: Recognize and escalate patient concerns that may signal emerging safety, quality, or system issues, supporting a proactive approach to harm prevention and service improvement.
• Patient Voice Integration: Collaborate with the Director of Patient Experience to ensure patient feedback and lived experiences are incorporated into governance discussions, improvement initiatives, and the Grievance Committee.

Essential Skills

• Problem Solving & Resolution: Demonstrate strong analytical and problem-solving skills to effectively investigate and resolve complex patient concerns.
• Communication: Possess excellent communication skills (written and verbal) to effectively interact with patients, families, staff, and leadership, often in sensitive situations.
• Empathy & Compassion: Exhibit a high degree of empathy, compassion, and cultural sensitivity when interacting with a diverse patient population.
• Collaboration & Teamwork: Work collaboratively with the Patient Relations team, the Director of Patient Experience, and other departments to achieve shared goals.
• Regulatory Compliance: Maintain current knowledge of CMS and DMH guidelines for complaint management.
• Data Utilization: Contribute to the interpretation and analysis of patient experience data to identify opportunities for improvement.
• Continuous Improvement: Actively participate in efforts to identify actions for CHA to achieve national best practice status with respect to patient experience.
• Discretion & Confidentiality: Maintain the highest level of discretion and confidentiality regarding patient information and sensitive issues.
• Systems Thinking: Ability to recognize patterns in patient concerns and connect individual experiences to broader opportunities for quality, safety, and system improvement.

Qualifications

Education:

• Bachelor’s degree required; degree in psychology, counseling, nursing, social work, public health, or a related clinical or behavioral health field preferred. Experience may be substituted in lieu of degree.
• Master’s degree preferred.

Experience:

• Minimum of three years' experience in patient relations, patient advocacy, or a similar role within a healthcare setting.
• Experience working with diverse patient populations is strongly preferred.
• Bi-lingual skills are preferred.

Skills:

• Demonstrated ability to manage and resolve complex complaints and sensitive issues.
• Strong understanding of patient rights and advocacy principles.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in relevant software applications for documentation and reporting.
• Ability to understand and apply regulatory guidelines (CMS).
• Strong organizational skills and attention to detail.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Location: 1035 Cambridge Street, Cambridge, MA

Work Days: 8:00am - 4:30pm

Department: Patient Experience and Complaints

Job Type: Full-time

Work Shift: Day

Hours/Week: 40

Union Name: Non-Union

About CHA Labor and Delivery

The Maternity Suite at Cambridge Hospital is a beautiful unit with lovely views of downtown Boston and Harvard Square. It includes a Labor and Delivery (L&D) Unit and a Postpartum Unit and helps more than 1,100 growing families every year. The 7-bed labor unit has 3 triage bays and 2 ORs. We are proud of our multidisciplinary patient care, our culturally sensitive approach to labor and delivery, and some of the lowest C-section rates in Massachusetts.

The Postpartum Unit consists of 12 private rooms with a level 1b continuing care nursery. This unit provides care for mothers and infants right after birth and through the early stages of postpartum to discharge. We foster a culturally sensitive approach to couplet care and early family bonding.

Key Responsibilities

• Provides an ongoing assessment and care of the mother through the antenatal, intrapartum, and postpartum periods according to established guidelines.
• Provides ongoing assessment and care of the mother and newborn according to established guidelines.
• Provides education from antenatal to immediate postpartum period.
• Orchestrates and initiates discharge planning and follow up care for mother and newborn.
• Participates in ongoing labor and delivery unit based quality initiatives.
• Maintains clinical practice in accordance with AWHONN, ACOG, NRP, and AAP established guidelines.
• Successfully completes the labor and delivery unit based competency programs as required.

Qualifications/Requirements

• BSN preferred
• Current MA RN Licensure
• Current AHA BLS, ACLS and NRP required
• AWHONN Intermediate Fetal Monitoring preferred
• Current labor and delivery experience required

Location: CHA Cambridge Hospital

Work Days: Day/Night rotating 12-hour shifts; rotating weekends and holidays; 7am & 7pm start

Department: Labor and Delivery

Job Type: Part-Time

Work Shift: Day / Night

Hours/Week: 24.00

Union Name: MNA Cambridge

Up to $10,000 Sign-On Bonus!

Bonus is based on experience / scheduled hours. Pro-rated for part-time.

The Cambridge Health Alliance is committed to the continuous quality improvement of our systems and services. Patients are our priority and our efforts are directed toward the provision of the highest quality of health care services. All employees will demonstrate respect for patients and co-workers including respect for different cultures, languages, race, religion, citizenship, gender and sexual orientation, without discriminating on the basis of income, insurance and immigration status or disability.

Our Radiology Department is committed to providing patients with the highest quality of care in an efficient and timely manner. The department will be as accessible and sensitive to patient's comfort, safety and dignity as possible within the scope of services.

Position Overview

The CT Technologist performs a wide range of routine and emergent CT scans. Must be capable of working independently, unsupervised in a fast-paced setting. Must possess a wide range of technical knowledge. Must be able to make advanced clinical imaging decisions. Must possess good communication skills and meet service excellence standards.

Qualifications/Requirements

• Graduate of an AMA approved Radiologic Technology Program
• Current Massachusetts state license
• Current certification by the American Registry of Radiological Technologists (ARRT)
• Certification in CT imaging modality preferred. Must be certified in CT within one year of employment if not currently certified.
• Current AHA BLS certification.
• Minimum for 2 years CT experience

This position requires rotations between two locations. Holiday rotation is required.

Location: CHA Cambridge Hospital

Work Days: 36-hour float, varied 12-hour shifts

Department: CT Scanat Cambridge Hospital

Job Type: Part-Time

Work Shift: Varied Shifts

Hours/Week: 36.00

Union Name: Non Union

About CHA Labor and Delivery

The Maternity Suite at Cambridge Hospital is a beautiful unit with lovely views of downtown Boston and Harvard Square. It includes a Labor and Delivery (L&D) Unit and a Post Partum Unit and helps more than 1,100 growing families every year.

The 7-bed Labor Unit has 3 triage bays and 2 ORs. We are proud of our multidisciplinary patient care, our culturally sensitive approach to labor and delivery, and some of the lowest C-section rates in Massachusetts. The Post Partum Unit consists of 12 private rooms with a level 1b continuing care nursery. This unit provides care for mothers and infants right after birth and through the early stages of postpartum to discharge. We foster a culturally sensitive approach to couplet care and early family bonding.

Position Overview

The primary responsibilities of the Labor and Delivery Technician are to maintain constant readiness to scrub for surgical procedures in L&D and to ensure all equipment and supplies are available. The L&D Tech is responsible for maintaining precise order in the operating rooms ensuring all supplies and equipment are available and easily accessible at all times.

Key Responsibilities

• Maintains ongoing communication with L&D charge RN and ensures charge RN is aware if L&D Tech is off the unit at any time.
• Scrubs for cesarean sections and any other surgical procedures done in the labor and delivery operating rooms including D&C, hysterectomy, retained products, laceration repairs, tubal ligations.
• Maintains aseptic technique and remains in operating room once room has been opened per AORN standards.
• Set up and break down of operating room in an efficient manner to expedite turnover.
• Checks levels of equipment and supplies to proactively ensure appropriate levels to meet current and prospective patient population (includes fetal monitors and infant warmers).
• Orders and puts away supplies.
• Checks equipment and supplies for outdates on a monthly basis (includes fetal monitors and infant warmers).
• Cleans shelves and cabinets on a monthly basis in both operating rooms and the OR storage area. Includes fetal monitors and infant warmers.
• Develops and maintains surgical preference cards for all providers and ensures all cards are up to date at all times.
• Checks Code Buttons on a daily basis.
• Assist the other members of the team to ensure seamless flow and safe patient care.
• Maintain accuracy of personnel on EPIC L&D Manager.
• Set up and break down delivery tables.
• Stocks scrub cart and ensures adequacy of scrubs.

Qualifications

• Education/Training: High School Diploma or equivalent Graduate of an accredited surgical technologist program
• Certifications: American Heart Association BLS certification & CST certification required
• Work Experience: Minimum 2 years current surgical technologist experience required

Location: CHA Cambridge Hospital

Work Days: 12-hour shifts, 6:00pm - 6:00am, rotating weekends and holidays

Department: Labor and Delivery

Job Type: Full time

Work Shift: Evening / Night

Hours/Week: 36.00

Union Name: Cambridge Laborers - Local 380

We aren’t as big as other Boston-area systems - and we think that’s a good thing.

At CHA, the employees that make up our diverse team are known, valued and appreciated. They also have the freedom to innovate. Our relationships with each other embody our values –community, integrity, respect, compassion, learning and excellence.

We’re proud of the awards our team has won:

• Forbes Best America’s Employers, 2024
• Newsweek America’s Greatest Workplaces for Diversity, 2024
• LGBTQ Healthcare Equality Index Leader by Human Rights Campaign, 2024

And we’re pleased to offer our team robust benefits that include:

• Our award winning Wellness Program
• Employees who work 20+ hours per week are benefit eligible
• $0 co-pay on prescriptions filled at CHA Pharmacies (when enrolled in a CHA medical plan)
• Tuition Reimbursement
• Employee Assistance Program
• Ongoing staff development and career advancement opportunities
• Commitment to fostering a diverse, equitable, inclusive, and anti-racist culture across our organization

$10,000 Sign-On Bonus Available!

CHA Perioperative Services consists of Orthopedics, General Surgery, Ophthalmology, Urology, Plastics, Podiatry, Vascular and Endoscopy and many other services. Cambridge Health Alliance's experienced Surgery team has performed thousands of procedures at some of Boston's finest teaching hospitals. Today, we have recruited highly-regarded surgeons and are able to provide state-of-the-art care in our operating rooms. The department has grown significantly adding skilled surgeons who bring specialized care to our communities.

Our most recent initiatives includes a minimally invasive surgery program, hepatobiliary and pancreatic program, and multidisciplinary breast center. All of our surgeons handle routine cases, as well as more complex procedures. Whenever possible, we use minimally invasive techniques to reduce the discomfort and recovery time of surgery. Many procedures can now be done on an outpatient basis with patients going home the same day. These procedures, including endoscopy, are performed at Cambridge and Everett Hospitals, while outpatient endoscopy is performed at our Somerville Hospital campus.

Position Overview

The main purpose of the Surgical Technician is to provide quality patient care according to Cambridge Health Alliance, the Association of Perioperative Registered Nurses, and the Society of Gastroenterology Nurses and Associates standards of nursing practice and the Surgical Technologist role expectations. The role of the Surgical Technologist is to assist the surgical provider and circulating nurse through preparation and assistance with surgical procedures.

Surgical technologists prepare surgical equipment, provide equipment to surgeons during surgery, maintaining the integrity of the sterile environment within the operating room and complete other tasks as appropriate. Clinical leadership at Cambridge Health Alliance is manifested by personal commitment, accountability, and initiative in clinical practice. Patients are our priority. The surgical technologist assists patients to reach their health care goals.

Qualifications

• Education/Training: High School Diploma or equivalent required. Graduate of an accredited surgical technologist program required. Successful completion of Periop101 during CHA orientation.
• Certifications: American Heart Association BLS certification and Certified Surgical Technician certifications are required.
• Work Experience: Minimum 2 years current surgical technologist experience preferred.

**On-call responsibilities required for nights, weekends, and holidays**

Location: CHA Cambridge Hospital

Work Days: 4 10-hour shifts, 7:00am - 5:30pm

Category: Clinical Support

Department: OR Cambridge

Job Type: Full time

Work Shift: Day / Evening

Hours/Week: 40.00

Union Name: CH Laborers 380

At Cambridge Health Alliance (CHA), our Risk Management Department plays a vital role in fostering a culture of safety and minimizing risk across the organization. Through proactive identification, investigation, and response to adverse events and potential liabilities, we partner closely with Legal, Quality, and Patient Safety teams to ensure regulatory compliance, support continuous improvement, and enhance patient and employee safety.

Our work includes oversight of occurrence reporting, claims management, regulatory readiness, and system-wide safety initiatives—ensuring CHA remains a trusted provider of high-quality, patient-centered care.

Position Summary

The Manager, Clinical Risk Management & Patient Safety is a key leader within CHA’s Quality & Safety infrastructure. Reporting to the Senior Director of Risk Management & Patient Safety, this role oversees the day-to-day operations of the organization-wide Risk Management Program.

Working collaboratively across departments to identify, investigate, and manage adverse events, occurrence reports, malpractice claims, and other indicators of patient harm, this position helps strengthen regulatory readiness, ensure compliance, and drive continuous improvement across the organization.

Key Responsibilities

• Oversee occurrence reporting and adverse event investigations
• Conduct root cause analyses and support preventive risk strategies and corrective action plans
• Monitor and manage malpractice claims in collaboration with CRICO
• Ensure compliance with regulatory and accreditation standards (e.g., DPH, Board of Registration in Medicine, Joint Commission)
• Support staff education, policy development, and quality improvement initiatives
• Analyze data and trends to identify system-wide risk patterns and improvement opportunities

Qualifications

• Education: Bachelor’s degree required; Master’s degree preferred (relevant experience may substitute)
• Licensure/Clinical Background: RN strongly preferred; clinical experience highly desirable
• Experience: 3–5 years of risk management experience
• Strong knowledge of quality improvement processes, tools, and measurement
• Familiarity with Joint Commission standards and state regulatory requirements
• Experience conducting root cause analyses and implementing preventive strategies
• Proficiency in RL Datix, Google Business suite, preferred

Skills & Competencies

• Highly organized with strong analytical and problem-solving skills
• Knowledge of epidemiology and clinical quality metrics
• Strong communication and relationship-building skills
• Ability to work independently and collaboratively
• Comfortable operating in a fast-paced, dynamic, and high-stakes environment

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

Location: 1035 Cambridge Street, Cambridge, MA

Work Days: 3 days per week

Department: Risk Management

Job Type: Part-time

Work Shift: Day

Hours/Week: 24

Union Name: Non Union

Connect Care. Guide Families. Make Every Day Count.

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

Essential Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

Education

• Licensed Nurse with three to five years of hospice experience required.

• BSN with five or more years of hospice experience preferred.

Experience

• Minimum of three years of hospice experience required.

• Prior experience as a discharge planner, case manager, or educator preferred.

Licenses and Certifications

• Current RN license to practice nursing in the state of employment.

• CPR certification.

• Valid driver’s license and automobile insurance.

Skills and Knowledge

• Strong knowledge of hospice care and the unique needs of patients and families.

• Familiarity with community resources and referral networks.

• Excellent patient assessment and documentation skills.

• Ability to supervise staff, coordinate services, and manage programs effectively.

• Strong communication and interpersonal skills with sensitivity to diverse backgrounds.

Personal Qualities

• Compassion and sensitivity to the needs of terminally ill patients and their families.

• Flexibility to manage a variety of tasks and shifting priorities.

• Professional maturity, collaboration, and tact in working with interdisciplinary teams.

• Ability to influence and educate referral sources, patients, and families.

• Demonstrated commitment to patient advocacy and quality care.

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity.  Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range – $90,732 - $113,418

Apply Today – Your work can help transform how care is delivered.

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Medical Solutions is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Newton Lower Falls, MA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks

A facility in Newton Lower Falls, MA is seeking its next amazing RN (Registered Nurse) to work in Telemetry.

Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading, traveler-favorite recruiters can get you where you want to go — personally and professionally. Wherever you may roam, travel healthcare helps you hone your skills and build an amazing resume.

When you work with Medical Solutions, we’ve got your back 100% — starting with your co-captain and sidekick, your trusty recruiter. In addition to providing the industry’s best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including:

• A compensation package that reflects your goals!
• Your very own friendly, hardworking recruiter
• $1,000 unlimited referral bonus
• 401(k) with company contribution
• Paid, private, pet-friendly housing
• Licensure/certification reimbursement
• Traveler discount program
• Free employee assistance program (EAP)
• Day-one medical, dental, and vision insurance
• 24/7 customer care
• Voluntary insurance benefits
• Equal employment opportunity
• And more!

Requirements:

About Medical Solutions:

Since 2001, Medical Solutions has made it our mission to provide "Service That Inspires" to our Travel Nurses, our Hospital Clients, and our internal employees. As a result, we're considered one of the most respected brands in the healthcare staffing industry, with thousands of Hospital Clients nationwide and an extensive network of skilled clinicians.

Travel Nurses can expect the best service in the industry with Recruiters who are invested in their professional and personal success.

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**Subject to eligibility..

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