Jobs in Westchester, CA

764 positions found — Page 12

Office & E-Commerce Assistant (Part-time)
✦ New
Salary not disclosed
West Hollywood, CA 1 day ago

About Us

the lady & the sailor is a woman-owned clothing brand designed and made in Los Angeles. In addition to our fashion collection, the lady & the sailor also specializes in developing full-package Private Label Logowear collections for luxury hotels and resorts around the world. Some of our past and current Logowear clients include The Four Seasons, Auberge Resorts Collection, and the Montage.


About the Role

We are looking for a highly organized and proactive Office & E-Commerce Assistant to support the day-to-day operations of our growing apparel brand. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys balancing operational responsibilities with creative and marketing support.

This position owns several core operational functions including order fulfillment, customer experience, inventory organization, and office management, while also supporting projects across e-commerce, marketing, wholesale, and brand initiatives.

Success in this role requires strong organization, attention to detail, clear communication, and the ability to manage multiple responsibilities independently. This role is in-person 2-3 days a week in our West Hollywood, CA office with the potential to transition into full time.


Key Responsibilities

  • Package and ship all online orders in a timely and organized manner
  • Assist with customer service communications and maintain a professional demeanor in all interactions across email, phone, text, and web chat
  • Maintain accurate order and inventory records within Shopify as well as an organized inventory and stock area
  • Assist with launching new products in Shopify, including product descriptions, SEO details, alt tags, metadata, and collection placement
  • Maintain a clean, organized, and well-stocked office environment, including managing office supplies and incoming mail
  • Conduct outreach to prospective wholesale partners and maintain communication with existing accounts to support ongoing relationships and growth
  • Assist with the setup, monitoring, and creative support of Meta and Google advertising campaigns
  • Support social media scheduling and posting across Instagram, TikTok, and Pinterest
  • Support brand initiatives such as photoshoots, brand activations, creating linesheets and other operational or marketing projects as needed
  • Maintain organized filing systems (digital and physical)


What We're Looking for

  • Fast learners who are highly organized with strong attention to detail
  • Strong written communication skills and a thoughtful approach to customer service and brand communications
  • Comfortable managing multiple responsibilities and prioritizing tasks independently
  • Proactive, reliable, and solutions-oriented
  • Interest in fashion, e-commerce, and brand building
  • Ability to work collaboratively in a small, fast-moving team environment


Preferred Experience

  • Bachelor's degree
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Proficient using Google Drive, Dropbox, and other relevant tools
  • Familiarity with Meta Ads Manager or Google Ads
  • Excellent written and verbal communication skills
  • Excellent time management, organization skills, and attention to detail
  • Proficiency in Shopify is a plus
  • Proficiency in Social Media & content editing and scheduling platforms (Instagram, Buffer, Tiktok, Pinterest, Capcut, etc) is a plus



Interested?

Let’s connect! For questions reach out to us




temporary
Server
✦ New
Salary not disclosed
Beverly Hills, CA 1 day ago
South Beverly Grill is currently seeking exceptional candidates to join our service team. We are searching for friendly, energetic, highly motivated individuals who will thrive in a fast-paced, team-oriented restaurant environment.

Server positions are available.

  • Competitive compensation, $150-$400 a shift! Compensation is comprised of an hourly rate of $17.81 plus tips/gratuities. Thus, hourly rate plus historic tracking of tips/gratuities typically range from $150-$400 per shift.
  • Medical/dental benefits are available after an introductory period.
  • Part-time and full-time positions available. Weekend availability is required.
  • Great opportunity for professional growth and restaurant operations experience.

To learn more, visit us at , or read this profile in Bon Appetit magazine: look forward to meeting you soon!

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Hillstone Restaurant Group confirms each employee’s identity and authorization to work by participating in E-Verify.
Not Specified
Director of Revenue Management
✦ New
Salary not disclosed
Santa Monica, CA 1 day ago

We are seeking a Director of Revenue Management to join the Hyatt Centric Delfina, Santa Monica team.

As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues.

The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand.


Key Responsibilities

Pricing, Inventory, and Channel Management

  • Establish pricing levels across all segments and room types; own daily pricing and inventory processes.
  • Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels.
  • Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels.
  • Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends.
  • Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices.
  • Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms.

Forecasting, Budgeting, and Performance Management

  • Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks.
  • Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix.
  • Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget.
  • Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis.
  • Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders.

Group, Contract, and Sales Strategy Support

  • Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability.
  • Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments.
  • Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools.

Reporting, Meetings, and Stakeholder Communication

  • Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making.
  • Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums.
  • Prepare monthly and or quarterly presentations for ownership and senior stakeholders.
  • Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams.
  • Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery.
  • Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings.

Team Leadership and Professional Standards

  • Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement.
  • Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through.
  • Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset.
  • Perform other duties as requested by management in support of business needs.

Digital and Distribution Support

  • Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable.


Skills and Knowledge

  • Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions.
  • Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint.
  • Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools.
  • Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls.
  • Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations.
  • Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance.

Systems Experience – candidates without prior Hyatt experience will not be considered.

  • Hyatt Reserve & RMT required.
  • Hyatt Envision required.
  • Opera PMS required.
  • IDeaS RMS required.

Qualification Standards

  • Bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred.
  • Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred.
  • Qualified candidates must have previous working experience using Hyatt systems. (candidates without this experience will not be considered)
  • Proven track record of delivering strong commercial results and innovative, market-leading strategies.
  • Ability to work quickly and effectively in a high-pressure environment; excellent time management skills.
  • Clear verbal and written communication skills, strong attention to detail, and consistent follow up.

Physical Requirements

  • Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones.
  • Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

General Requirements

  • Maintain regular attendance in compliance with property standards and scheduling needs.
  • Maintain high standards of professional appearance and grooming, including wearing a name tag when required.
  • Effectively listen to, understand, and clarify concerns raised by guests and colleagues.
  • Multi-task and prioritize competing deadlines and departmental functions.
  • Support safe and efficient hotel operations by complying with policies and procedures.

EOE

Not Specified
Digital Project Manager
✦ New
Salary not disclosed
Culver City, CA 1 day ago

Overview

We create and deepen fandom for audiences to build connections that last a lifetime. Across our film and television portfolio, we meet audiences where they are — driving awareness, engagement, and long-term affinity across platforms.


We are seeking a Senior Project Manager to oversee the day-to-day execution of a vendor transition across our digital platforms, ensuring continuity across publishing, performance, and monetization.


This is a time-bound, high-impact role requiring operational rigor, attention to detail, and the ability to operate independently. The right candidate is a proactive self-starter who works comfortably in the weeds — reviewing SOPs, facilitating knowledge transfer, managing execution teams, and ensuring workflows are documented, tested, and stabilized.


Key Responsibilities

Operational Transition Management

  • Lead day-to-day execution of the transition plan from April through stabilization
  • Manage work into clear, accountable workstreams with defined owners and timelines
  • Resolve blockers quickly to maintain momentum


Workflow & Documentation Oversight

  • Audit and refine SOPs across publishing, monetization, reporting, and rights management
  • Ensure complete documentation and structured knowledge transfer between vendors and internal teams
  • Identify gaps and implement practical process improvements


Knowledge Transfer & Cutover Management

  • Facilitate knowledge transfer sessions and oversee shadowing and parallel runs
  • Coordinate testing and validation prior to full cutover
  • Document key decisions and platform-specific nuances


Team & Execution Leadership

  • Manage internal execution teams through the transition
  • Maintain uninterrupted publishing cadence, asset delivery, metadata workflows, and reporting outputs
  • Provide hands-on oversight during critical migration periods


Quality Control & Stabilization

  • Oversee QA during data, reporting, and platform access transitions
  • Monitor early-stage operations and address inconsistencies
  • Ensure workflows are fully stabilized before closeout


Qualifications

  • 6+ years of experience in project management, digital operations, vendor management, or business transformation
  • Proven experience leading vendor migrations or operational transitions
  • Strong understanding of digital content workflows across YouTube, Meta, TikTok, or similar platforms
  • Highly organized with the ability to manage parallel workstreams under deadline
  • Comfortable operating at both strategic and tactical levels
  • Strong facilitator and cross-functional partner
  • Clear, concise communicator
Not Specified
Photographer
✦ New
Salary not disclosed
Santa Monica, CA 1 day ago

About HYBE America


HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world’s most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Trust, and Autonomy.


Position Overview


HYBE America is looking for a Photographer to serve as the visual archivist and storyteller for our artist roster. As part of our Digital Marketing team, this role lives at the heart of the artist’s creative journey, capturing everything from high-energy global stages to the intimate, behind-the-scenes moments that define an artist’s legacy.


This is a full-time, on-site position based in Los Angeles. This role requires a high degree of mobility, including significant domestic and international travel.


Key Responsibilities


Live Performance Photography

  • Capture concerts, festivals, showcases, rehearsals, and tours
  • Work in low-light, fast-moving environments while remaining unobtrusive
  • Deliver dynamic images that convey energy, crowd interaction, and atmosphere


Artist & Promotional Shoots

  • Photograph artists for press kits, social media, and marketing campaigns
  • Collaborate with artists, managers, labels, stylists, and creative directors to match brand identity
  • Execute studio and on-location shoots


Editorial & Documentary Work

  • Shoot behind-the-scenes content (studio sessions, tour life, rehearsals)
  • Provide images for media outlets, blogs, magazines, and documentaries


Business & Professional Tasks

  • Coordinate schedules with venues, artists, PR teams, and tour managers
  • Meet deadlines for press and campaign releases
  • Build and maintain a portfolio and professional network


Technical & Creative Duties

  • Operate professional camera and lighting equipment
  • Edit and retouch photos using tools like Lightroom and Photoshop
  • Maintain consistent visual style aligned with the artist or brand
  • Manage digital assets, backups, and file delivery


Qualifications


  • Bachelor’s degree in design, art, or related field
  • 5+ years of photography/graphic design experience
  • Adobe Creative Suite: Photoshop, Illustrator, InDesign and Creative Cloud
  • Photographing product (both light box and lifestyle) and skilled in editing images for final use
  • Able to work under tight deadlines in a busy, fast-paced, quick-turnaround environment
  • Flexible, positive attitude, and open to refining designs based on feedback
  • Strong verbal and written communication skills
  • Passion for the music industry
  • Retouching experience
  • Familiar with cross-departmental approval processes


It’s a Bonus if you


  • A genuine passion for the music industry, fandom culture, K-pop or J-pop culture
  • Proficiency in other Languages (e.g., Korean, Japanese, etc.)
  • Proficiency in Adobe Creative Suite (e.g., Photoshop, Adobe Premiere)


Application Materials


Applicants must submit a professional portfolio showcasing recent work relevant to the position. Portfolios should demonstrate creative quality, technical proficiency, and end-to-end project execution. For photography submissions, please include portrait and/or full-body examples.


Technologies/Systems/Software we use


  • Google Suite, Slack
  • Adobe Creative Suite or equivalent industry-standard software.


Salary Range


The salary range for this job is $70,304 to $80,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.


Why Join Us


At HYBE America, you’ll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You’ll work with some of the world’s most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.


Benefits


  • Competitive compensation package for all full-time employees. We maintain salary brackets for all career tracks to ensure equitable salaries across the company.
  • Medical, dental, and vision insurance
  • Company 401(k) match up to 5%
  • Flexible paid time off
  • FSA
  • Life insurance
  • Wellhub membership that gives you access to gyms and fitness studios
  • Excellent parental leave policies


**HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**


Salary Range: $70,304-$80,000

Not Specified
Data Architect - Consumer Platform
✦ New
Salary not disclosed

The pay range for this role is $150,000 - $200,000/yr USD.


WHO WE ARE:


Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.


ABOUT THE ROLE:


Skechers Digital Team is seeking a Digital Data Architect reporting to the Director, Digital Architecture, Consumer Domain. This role is responsible for designing and governing Skechers’ Consumer Data 360 ecosystem, enabling identity resolution, high-quality data foundations, personalization, loyalty intelligence, and machine learning capabilities across digital and retail channels.


The ideal candidate will be a strong technical leader, have hands-on full-stack technical knowledge in enterprise technologies related to Skecher’s consumer domain, and have the ability to work in a fast-paced agile environment. You should have knowledge of consumer programs from an architecture/industry perspective, and you should have strong hands-on experience designing solutions on the Salesforce Core Platform (including configuration, integration, and data model best practices).


You will work cross-functionally with Digital Engineering, Data Engineering, Data Science, Loyalty, and Marketing teams to architect scalable, secure, and high-performance data platforms that support advanced personalization and recommender systems.


WHAT YOU’LL DO:


  • Responsible for the full technical life cycle of consumer platform capabilities which includes:
  • Capability roadmap and technical architecture in alignment to consumer experience
  • Technical planning, design, and execution
  • Operations, analytics/reporting, and adoption
  • Define and evolve Skechers’ Consumer Data 360 architecture, including identity resolution (deterministic and probabilistic matching) and unified customer profiles.
  • Architect scalable data models and pipelines across CDP, CRM, e-commerce, marketing automation, data lake, and warehouse platforms.
  • Establish enterprise data quality frameworks including validation, deduplication, anomaly detection, and observability.
  • Optimize SQL workloads and large-scale distributed queries through performance tuning, partitioning, indexing, and workload management strategies.
  • Design and oversee ML pipelines supporting personalization, churn modeling, and recommender systems.
  • Partner with Data Science teams to productionize models using distributed platforms such as Databricks (Spark, Delta Lake, MLflow preferred).
  • Ensure secure data governance, access control (RBAC/ABAC), and compliance with GDPR, CCPA, and related privacy regulations.
  • Provide architectural oversight ensuring performance, scalability, resilience, and maintainability.
  • Collaborate with stakeholders to translate business objectives (LTV growth, personalization lift, engagement) into scalable data solutions.


REQUIREMENTS:


  • Computer Science, Data Engineering, or related degree or equivalent experience.
  • 12+ years experience architecting enterprise data platforms in cloud environments.
  • 9+ years experience with data engineering with a focus on consumer data.
  • 6+ years experience working with Salesforce platforms, including data models and enterprise integrations.
  • Strong experience with Data 360 and identity resolution architectures.
  • Proven expertise in SQL performance tuning and large-scale data modeling.
  • Hands-on experience implementing ML pipelines and recommender systems in production environments.
  • Experience with cloud technologies (AWS, GCP, or Azure).
  • Experience with integration patterns (API, ETL, event streaming).
  • Experience providing technical leadership and guidance across multiple projects and development teams.
  • Experience translating business requirements into detailed technical specifications and working with development teams through implementation, including issue resolution and stakeholder communication.
  • Strong project management skills including scope assessment, estimation, and clear technical communication with both business users and technical teams.
  • Must hold at least one of the following Salesforce Certifications (Platform App Builder, Platform Developer 1, JavaScript Developer 1).
  • Experience with Databricks or similar distributed data/ML platforms preferred.
Not Specified
Enterprise Resources Planning Manager
✦ New
Salary not disclosed
Torrance, CA 1 day ago

ERP Manager (Microsoft Dynamics 365 Business Central)

Location: Torrance, CA (Hybrid work environment)

Employment Type: Full-time

Salary Range: $90,000 – $110,000 annually (commensurate with experience)

Work Authorization: Must be authorized to work in the U.S. without sponsorship.

Position Overview

We are seeking an experienced ERP Manager to lead ERP implementation initiatives while also supporting presales activities and business development efforts. This role combines project management, functional leadership, client-facing presales support, and strategic system planning. The ERP Manager will work closely with executive leadership, sales teams, offshore engineering teams, and clients to design ERP solutions that align with operational and financial objectives. This role also requires occasional travel to client sites to support implementation activities, user testing, and training.

Key Responsibilities

1. Project Leadership & Delivery

· Lead full-cycle ERP implementation projects from discovery to go-live and post-launch support

· Develop and manage project plans, budgets, and resource allocations

· Manage risks, scope, and client expectations

· Ensure on-time and on-budget project delivery

· Coordinate with offshore engineering teams to optimize task allocation and maintain development quality

2. Presales & Solution Consulting

· Participate in client discovery meetings and requirements workshops

· Provide solution design support during proposal development

· Prepare high-level solution architecture and implementation approaches

· Estimate project scope, timelines, and resource requirements

· Support RFP/RFI responses and client presentations

· Partner with Sales to help close ERP-related opportunities

3. Business & Functional Leadership

· Translate business requirements into functional ERP configurations

· Advise clients on best practices in Finance, Sales, Purchasing, and Inventory processes

· Identify opportunities for automation and operational efficiency

· Align ERP capabilities with financial reporting and management needs

4. Team & Executive review Management

· Supervise internal ERP consultants and coordinate with external vendors

· Work with global/HQ teams on cross-border ERP initiatives

· Collaborate with offshore engineers to ensure efficient delivery and consistent implementation quality

· Mentor junior consultants and build internal ERP capabilities

· Communicate effectively with executive leadership and department heads

5. Governance & Continuous Improvement

· Support user acceptance testing (UAT) and implementation readiness

· Provide client training and guidance to ensure successful system adoption

· Travel to client sites when needed to assist with testing, training, and implementation support

· Establish ERP governance and documentation standards

· Monitor system performance and recommend enhancements

· Drive adoption of Microsoft ecosystem tools (Power Platform, reporting tools, etc.)

Required Qualifications

· 5+ years of ERP implementation experience

· 2+ years of project leadership or PM experience

· Experience participating in presales or solution consulting activities

· Strong experience with Microsoft Dynamics 365 Business Central preferred

· Solid understanding of Finance, Accounting, Sales, Purchasing, and Inventory processes

· Experience preparing project estimates and implementation plans

· Experience collaborating with offshore or distributed engineering teams

· Willingness to travel to client sites for testing support and user training when needed

· Excellent client-facing communication skills

· Business-level Japanese proficiency (日常会話レベル以上)

· Must be authorized to work in the U.S. without sponsorship

· Must be available for hybrid work

Preferred Qualifications

· Experience in IT services or ERP consulting firms

· Experience supporting Japanese subsidiaries in the U.S.

· Familiarity with Microsoft Power Platform

· PMP certification or equivalent

· Experience in manufacturing or distribution environments

Number of Openings

Not Specified
Customer Experience Manager - Contract
✦ New
🏢 CALPAK
Salary not disclosed
Gardena, CA 1 day ago

At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.

We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK’s customer experience vision.


RESPONSIBILITIES:

Customer Experience Leadership & Strategy

  • Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
  • Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
  • Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
  • Advance CALPAK’s DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
  • Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.


Team & Workflow Management

  • Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
  • Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
  • Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.


Data, Reporting & Insights

  • Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
  • Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
  • Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
  • Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.


CX Systems & Cross-Functional Execution

  • Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
  • Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
  • Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
  • Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.


QUALIFICATIONS:

  • 5+ years of experience in customer service environment.
  • Gorgias, Zendesk or similar CRM experience required.
  • Proficiency in Shopify or ecommerce platform experience preferred.
  • Excellent written and verbal communication skills.
  • Experience building, leading, and developing a team.
  • Strong analytical skills and the ability to interpret and act on data insights.
  • A proactive problem solver with strong troubleshooting and escalation judgment.
  • Comfortable with ambiguity and able to take initiative in leading projects.
  • Proven success working cross-functionally with all levels of the organization.
  • Highly collaborative, driven, and passionate about elevating customer experience.
  • Salary range: $80,000–$100,000 annually (annualized for a 6-month contract)
contract
Senior Pattern Maker
✦ New
Salary not disclosed
Gardena, CA 1 day ago

Company Overview:

Jeans Innovation Center is a leading apparel and denim brand that is part of the Fast Retailing global family of companies. We believe people are the key to achieving our overall success. We are a company that is committed to developing and growing our talent to align with business growth and objectives.


Position Overview:

Jeans Innovation Center is seeking a Senior Pattern Maker who is proficient on Gerber systems, to create ready patterns, and has some denim and non-denim experience (import and domestic), will assist with Production (1st - Production) patterns as needed. Must be experienced with fittings and will perform pattern corrections within department timelines.


Responsibilities

  • Create development patterns and make changes and edits on the Gerber system. Will make production patterns as needed
  • Translate the design sketch and or sample into a first pattern using Gerber software on PC.
  • Work with design/pre production team on fit specifics
  • Create pattern card with all necessary information including final spec measurements and hand off to sample maker team.
  • Along with delivering pattern card to sample maker, provide advice and or input on the right techniques to construct the garment.
  • Ability to create novelty pattern work
  • Receive completed sample from sample maker team and measure for accuracy.
  • Attend development/production fittings of samples with design and pre production team.
  • Review with team fit technician notes for any pattern adjustments needed to produce final spec measurements and development/production pattern to be handed off.
  • Work with sample room on sewing construction based off patterns.
  • Maintain a library of good basic patterns as a reference
  • Organization patterns, and should adhere to ongoing timelines as needed
  • Frequent in-person collaboration
  • Other duties assigned by supervisor


Education and Experience:

  • Must have a minimum 10 years of denim pattern making experience (import and domestic fabric)
  • Knowledge of Gerber systems
  • Ability to make Techpack
  • Ability to digitize patterns preferred
  • Knowledge of denim, denim shrinkage, twill and woven fabrics.
  • Candidate must have experience with PC systems such as Outlook email, MS Word, and basic MS Excel
  • Associates Degree from college or university preferred
  • Must be willing to test for 1 hour during interview


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is occasionally required to talk or hear; walk, stand or otherwise move self in a reasonable way position to perform the essential duty. The employee must occasionally lift, carry or otherwise move or position up to 10 pounds.


Work Environment:

The noise level in the work environment is usually moderate to loud. The employee comes in contact on occasion with a sharp object. The general working hours are between 8:30 am to 5:30pm and overtime may be required from time to time.


Hourly Rate: $48.00/hr. - $49.50/hr.


*The offered compensation range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.


As an Equal Opportunity Employer, Jeans Innovation Center LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Not Specified
Social and Content Manager
✦ New
Salary not disclosed
Culver City, CA 1 day ago

Social Media & Content Manager


About the Brand

This is a fast-growing coastal California lifestyle brand known for elevated, comfort-driven essentials. The team is looking for a creative, visually driven storyteller who embodies fashion and lifestyle aesthetic.


What You’ll Do

You will help shape how the brand’s world comes to life visually and culturally across all digital and social touchpoints.


Key Responsibilities:

  • Create compelling content for social media, campaigns, and digital storytelling (graphics, video, photography, copy).
  • Collaborate on creative direction for brand shoots and seasonal campaigns.
  • Develop content that captures a modern, coastal, fashion-forward aesthetic and lifestyle.
  • Grow and engage the community through authentic, lifestyle-driven storytelling.
  • Work closely with founders and the creative team to evolve and refine the brand’s visual identity.
  • Stay tuned in to cultural, fashion, music, and lifestyle trends that align with the brand ethos.


Social Media Management:

  • Own and manage all social media platforms: Instagram, Pinterest, TikTok, YouTube, Facebook, Threads, and emerging platforms.
  • Drive follower growth, engagement, and brand affinity across all channels.
  • Manage the social media content calendar and guide weekly content based on engagement trends, community feedback, and e-commerce priorities (inventory and sales goals).
  • Plan and manage grid layout, Stories, Reels, and short-form content to optimize visual impact and engagement.
  • Manage weekly reporting of social analytics and translate performance into actionable insights.
  • Continuously test and adopt new tools and features on social platforms to enhance user experience and create unique content.


Influencer, UGC & Community:

  • Manage influencer outreach and relationships, including gifted and paid partnerships.
  • Curate and leverage user-generated content (UGC) for storytelling and social proof.
  • Manage community relations—engage with followers, respond to comments and DMs, and help deepen customer connection.
  • Oversee social collaborations and giveaways that align with brand positioning.
  • Coordinate with the e-commerce team on email marketing content that supports and complements social campaigns.


Qualifications

  • Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred (or equivalent experience).
  • 3+ years of experience in the digital space, with hands-on management of social media platforms (Instagram, TikTok, Pinterest, Facebook, etc.).
  • Skilled in content creation for Reels, Stories, TikTok, and short-form video; proficient in video editing, photography, graphics, and copywriting.
  • Well-versed in social media metrics, analytics, and monitoring tools.
  • Proven experience concepting and managing strategic social marketing projects from idea through execution.
  • Resourceful self-starter with a strong “can-do” attitude who thrives in a fast-paced, entrepreneurial setting.


If you are excited to blend fashion, content, and culture—and want to help define the visual and social voice of a growing coastal lifestyle brand—this role is designed for you. Share your resume and portfolio for consideration!

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