Jobs in West Springfield Massachusetts

Why Become a Shopper with Door Dash?Turn your shopping skills into extra income.

Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with Door Dash.

Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with Door Dash puts you in control of your time and earnings.Either as a side hustle or a full-time gig, being a Shopper with Door Dash gives you the opportunity to earn extra cash on your terms.Multiple ways to earn: Deliver more than just restaurant orders.

Become a Shopper and deliver grocery, convenience, retail, alcohol and more—Door Dash offers diverse earning opportunities so you can maximize your time.

Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping.

Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.

Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.
*Quick and easy start: Sign up in minutes and get on the road fast.
* Basic Requirements18+ years old
** (21+ to deliver alcohol)Any car, scooter, or bicycle (in select cities)Driver's license numberSocial security number (only in the US)Consistent access to a smartphone How to Become a ShopperClick "Sign Up Apply Now" and complete the sign up processDownload the Door Dash Dasher appActivate your Red Card in the Dasher app
*** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery.

Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
*Subject to eligibility.
**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers.

The card will automatically be funded prior to check out.

Red Cards are not linked to Dasher bank accounts or related to earnings.

This card is issued by Peoples Trust Company under license from Mastercard International Incorporated.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Additional informationDashing with Door Dash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.

Deliver with Door Dash and earn extra cash while being your own boss.

Dash when it works for you.

Sign up today.

Why Deliver with Door Dash? Door Dash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you.

Whether you're looking for a side hustle or a full-time gig, delivering with Door Dash gives you the opportunity to earn extra cash on your terms.Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, Door Dash offers diverse earning opportunities so you can maximize your time.Total flexibility: Dash when it works for you.

Set your own hours and work as much—or as little—as you want.Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.Instant cash flow: Get paid the same day you dash with Door Dash Crimson
*.

No deposit fees, no waiting.Quick and easy start: Sign up in minutes and get on the road fast.
**Simple Process: Just pick up, drop off, and cash out.

Payday is in your back pocket.Basic Requirements~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number~ Social security number (only in the US)~ Consistent access to a smartphoneHow to Sign UpClick "Sign Up Apply Now" and complete the sign up processDownload the Door Dash Dasher app and go
*Subject to eligibility requirements and successful ID verification.

The Door Dash Crimson Deposit Account is established by Starion Bank, Member FDIC.

The Door Dash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West VirginiaAdditional informationDashing with Door Dash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.

Deliver with Door Dash and earn extra cash while being your own boss.

Dash when it works for you.

Sign up today.

The Opportunity

We’re looking for a detail oriented, self-motivated individual to join our growing team as a Research & Resolution Consultant. As a Research & Resolution Consultant you’ll be responsible for managing a workload of different cases that will require research and problem solving to determine if the client was harmed by the error and what course of action can be taken to make the client whole. We support many organizations across the firm as well as other areas in MassMutual that will require effective communication as some cases will involve upper level management both at the Home Office as well as in the field. This is a fast-paced environment as we deal with time sensitive issues that require immediate attention.

The Team

We are a team with a unique opportunity given we see any and all operation errors that has a direct impact on the end client. On multiple occasions we have identified a process gap through trending of cases and worked with the team who owns the process, to update the workflow to fill the gap. We have people from many backgrounds and encourage out of the box thinking to come to a solution to each case. As a team, we pride ourselves in creating the best service experience possible in order to repair the relationship between client, rep, and MMLIS by getting to the root cause of the error that took place to fix anything that went wrong and make sure the account is in good standing for the future.

The Impact

As a Research & Resolution Consultant, your responsibilities will include, but not be limited to the following:

• Performing research and analysis to support business operations and present finding to managers
• Develop solutions through root-cause analysis of complex issues and escalations related to Broker/Dealer business
• Identify opportunity to enhance and update workflows, procedures, and policies and determine best practices with some direction
• Make level appropriate decisions while weighing business risk and customer service, and document justification of exception processing
• Utilize problem solving toolkit to identify trending and demonstrate the ability to provide countermeasures to enhance the client experience and integrate the ease of doing business philosophy into operations
• Analyze trading activity of registered representatives through research and execution of trades to correct errors made by registered representatives and internal business partners
• Work with legal and compliance, peers, management to carryout processing of legal orders and regulatory requests, and Customer Relations requests on customer complaints

The Minimum Qualifications

• HS Diploma or equivalent
• 3+ year MMLIS experience and / or 5+ years' financial services experience
• Series 7 & 24 required at time of application
• 1+ year experience with Microsoft Office Suite
• Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the office

The Ideal Qualifications

• Bachelor’s Degree
• 7+ years of financial services industry experience
• Highly collaborative team player with extraordinary attention to detail

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Research & Resolution Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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