Jobs in Welty Colorado

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.

What you'll do:

• Inspect and review quality of claim files and provide feedback to employees as appropriate.

• Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

• Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

• Build conditions for success removes obstacles, leads and champions change.

• Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

• Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

• Handle escalations and make appropriate decisions based on the policy.

• Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

• Hire, develop, and coach claims employees for results delivery.

• Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

• 2 years of direct team lead, supervisory or management experience.

• Experience using and interpreting data to make decisions.

• Demonstrated leadership, initiative, customer service and/or claims handling skills.

• Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

• Current experience as a Claims Manager or Supervisor.
• 2+ years handling complex non-Injury auto coverage and liability decisioning.
• 2+ years physical damage and/or auto injury claims experience.
• 2+ years of experience handling total loss claims.
• Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.

What you'll do:

• Inspect and review quality of claim files and provide feedback to employees as appropriate.

• Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

• Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

• Build conditions for success removes obstacles, leads and champions change.

• Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

• Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

• Handle escalations and make appropriate decisions based on the policy.

• Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

• Hire, develop, and coach claims employees for results delivery.

• Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

• 2 years of direct team lead, supervisory or management experience.

• Experience using and interpreting data to make decisions.

• Demonstrated leadership, initiative, customer service and/or claims handling skills.

• Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

• Current experience as a Claims Manager or Supervisor.
• 2+ years handling complex non-Injury auto coverage and liability decisioning.
• 2+ years physical damage and/or auto injury claims experience.
• 2+ years of experience handling total loss claims.
• Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.

What you'll do:

• Inspect and review quality of claim files and provide feedback to employees as appropriate.

• Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

• Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

• Build conditions for success removes obstacles, leads and champions change.

• Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

• Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

• Handle escalations and make appropriate decisions based on the policy.

• Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

• Hire, develop, and coach claims employees for results delivery.

• Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

• 2 years of direct team lead, supervisory or management experience.

• Experience using and interpreting data to make decisions.

• Demonstrated leadership, initiative, customer service and/or claims handling skills.

• Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

• Current experience as a Claims Manager or Supervisor.
• 2+ years handling complex non-Injury auto coverage and liability decisioning.
• 2+ years physical damage and/or auto injury claims experience.
• 2+ years of experience handling total loss claims.
• Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Rite-Hite Sales Professionals work within protected territories to represent our various lines of products and services. Our customer base includes organizations operating warehouses, with an emphasis on Fortune 500 manufacturers and distribution centers. This is an outside sales position focused on growing our service business, including planned maintenance programs, repair services, parts, and accessory products. You will be responsible for growing existing accounts, prospecting and securing new customers, and introducing new products within the assigned territory.

This role supports a Southern Colorado territory. Regular travel throughout the territory is required.

While classified as an outside sales role, this position operates in a full-cycle sales capacity, encompassing prospecting, quoting, account management, and ongoing ownership of customer relationships.

Rite-Hite sells the best, and we hire the best. Successful candidates will combine a 4-year degree with a minimum of 3 years of successful outside sales experience in an industrial or commercial setting. In addition, Sales Representatives must possess strong communication, interpersonal, and presentation skills; be skilled at building productive business relationships; and demonstrate good mechanical aptitude. Sales Representatives must have knowledge of their territory and customer base, be able to develop solid territory business plans, and effectively cover their territories on a daily basis.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Every challenge prepares the way for renewal. At Springs Rescue Mission, we’ve strengthened our foundation, clarified our direction, and embraced the future with hope. If you’re looking for a place where your professional calling can flourish with stability and purpose, we invite you to be part of what God is doing here.

Springs Rescue Mission (SRM) considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The Vice President of Program Operations is a senior operational leader and trusted partner to the CEO, responsible for ensuring SRM’s programs operate as a cohesive, disciplined system that meets people at their point of need and moves them forward toward stability and independence beyond SRM’s services. This role carries the operational weight of a complex, 24/7, donor-funded mission—bringing clarity, flow, and accountability across shelters, recovery pathways, housing navigation, workforce development, safety, hospitality, and daily campus operations. The ideal person in this role brings structure without rigidity, accountability toward outcomes, and a deeply human approach to leadership, integrating teams so SRM delivers humane, fundable, and sustainable impact that is scalable.

DUTIES & RESPONSIBILITIES:

SRM has a clear mission, values, shelter strategy, and outcome goals. What is being strengthened are the systems, rhythms, and handoffs that allow this work to operate consistently and effectively across a large, always-on campus. This role exists to translate vision into execution—ensuring people are served well, teams are supported, and outcomes are real. This position is ideal for a leader who can bring order to complexity, build trust through clarity, and understands how operational excellence serves vulnerable people—not the other way around. The VP of Program Operations will own the operational integrity, flow, and execution of SRM’s program system, so guests experience clear pathways, staff experience clarity and support, and outcomes are consistently produced. This role provides leadership to the majority of SRM’s program staff and holds day-to-day responsibility for effective integration, effective execution, and continuous improvement across the organization’s core mission.

Program Operations & System Leadership

• Provide senior operational leadership across all program areas, ensuring SRM operates as an integrated system of care that invites and supports transformation.
• Serve as the primary operational leader aligning shelter, recovery, housing navigation, workforce development, safety, and hospitality.
• Translate strategic direction from the CEO into executable plans, priorities, and operational rhythms.
• Identify and resolve bottlenecks, friction points, and breakdowns in guest flow.
• Oversee the daily operational realities of a 24/7 campus—including shelter flow, meals, safety, facilities coordination, and hospitality—ensuring these functions support dignity, stability, and forward movement.

Shelter System Oversight

• Oversee execution of SRM’s shelter strategy, ensuring access remains humane and low-barrier while actively inviting movement and progress.
• Ensure consistent decision-making around transitions, resets, and progression across shelter levels.
• Protect against stagnation and long-term “parking” while maintaining dignity, safety, and trust.

Outcome Accountability

• Lead and support program Directors and hold them accountable for measurable outcomes aligned with SRM’s goals (housing, employment, recovery, engagement).
• Ensure outcomes are owned, tracked, discussed, and improved—without reducing people to numbers.
• Use data as a decision-support tool to strengthen care, throughput, and results.

Leadership & Culture

• Coach and develop Directors and managers toward clarity, collaboration, and ownership.
• Model emotionally steady, relational, Christ-centered leadership—especially in high-stress environments.
• Strengthen leadership capacity across the system, reducing dependency on the CEO for day-to-day operational integration

Stewardship & Collaboration

• Partner with Finance, Advancement, HR, Data, Communications, and Volunteer teams to ensure alignment between mission, funding, compliance, and execution.
• Work closely with the CFO on complex annual budgets, staffing models, and seasonal planning.
• Support donor confidence by ensuring SRM’s operations reflect clarity, stewardship, and results.
• Represent SRM operationally with city partners and community collaborators as needed.

Duties and responsibilities may be added, deleted, or changed at any time at the discretion of

management, formally or informally, either verbally or in writing.

EDUCATION/EXPERIENCE:

• Bachelor’s degree from an accredited university preferred.
• Minimum of 8–12 years of senior operational leadership in nonprofit, human services, recovery, housing, behavioral health, or similarly complex environments. A like combination of education and experience may be considered.
• Proven experience leading leaders and managing large departments.
• Demonstrated success creating and managing complex annual budgets.
• Experience in donor-funded or mixed-funding nonprofit environments is strongly preferred.

SKILLS AND QUALIFICATIONS:

Mission & Character

• A mature Christian with deep alignment to SRM’s mission, values, and faith foundation.
• Leads with humility, integrity, courage, and a commitment to serving people well.
• Comfortable holding others accountable with grace and clarity.

Skills & Disposition

• Strong operating instinct with the ability to bring clarity to complexity.
• Naturally systems-oriented, able to see flow, handoffs, and cause-and-effect.
• Emotionally steady, calm under pressure, and trusted in moments of tension.
• Comfortable making timely decisions with imperfect information.
• A strong collaborator who understands how donor funding, administration, compliance, and systems work together to define success.
• Demonstrated strategic thinking and sound judgment in complex environments
• Ability to effectively analyze systems, identify root causes of problems, and implement operational improvements
• Proven experience leading large teams with clear accountability and strong culture
• Strong written and verbal communication skills
• Ability to integrate operations, programs, and partners toward measurable outcomes

In this role, you may be required to drive on behalf of Springs Rescue Mission utilizing SRM company vehicle and/or your personal vehicle. In accordance with that, a valid driver’s license, current proof of insurance and/or clean driving record for a minimum of 3 years is required. To ensure the safety of our employees and compliance with state and federal law, SRM utilizes ongoing Motor Vehicle Record (MVR) monitoring where MVR reports may be run randomly to ensure you have a valid driver’s license and clean driving record if utilized as driver.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; frequently = 34%-66%; continuously = 67%-100%.

Typical business office work environment.

Occasionally: work outdoors, work outside normal business days/hours, travel, must be able to lift up to 20 pounds, bend, or stretch

Frequently: walking, talking, climbing stairs, manual dexterity

Continuously: sitting, adequate vision and hearing, good mental condition to withstand consistently medium to high levels of stress

EQUIPMENT/TOOLS USED:

• 10-key
• Computer/Internet
• Fax
• Phone
• Copier

Deadline for applications is 4/17/26 - Please apply on our website at under "Careers."

Salary and benefits include: $129,000 - $135,000 (Exempt position)

* Full benefits package to include: medical benefits with SRM paying 85% of the medical premium, voluntary Dental, Vision, Allstate Accident Plan, SRM-paid Short-Term and Long-Term Disability, Life Insurance, and AD&D. Also offered are 8 paid holidays, 21 days of accruable PTO, paid “Soul Care Retreat” days (up to 4 depending upon availability), Pay-on-Demand, and a 403b retirement plan with SRM-match after one (1) year, 100% vested beginning DOH; (Benefits are subject to change based on reevaluation or benefit plan changes annually.)*Benefits begin at 1st of the following month after completing a full 30 days of employment (I.E. start date 4 January

Job Title: Backlog Project Coordinator

Location: Colorado Springs, CO

Industry: Social Services

Pay: $18 – $21 per hour

Benefits: The position is eligible for medical, dental, vision, and 401(k).

Contract-to-hire (6-8 month contract, with potential for hire)

About Our Client

Addison Group is partnering with our client, a respected organization in the human services space, to hire a team of Backlog Project Coordinators. This project will support a large operational initiative focused on completing time-sensitive administrative and documentation tasks related to member services.

This is a contract-to-hire opportunity, and our client plans to convert successful contractors to permanent employees after approximately 6–8 months.

Job Description

The Backlog Project Coordinator will assist with completing high-priority operational tasks tied to member service plans and documentation compliance. This role involves reviewing records, coordinating updates to care plans, processing authorization requests, and ensuring documentation aligns with regulatory requirements.

The position requires strong attention to detail, consistent documentation practices, and the ability to manage multiple administrative processes simultaneously.

Key Responsibilities

• Review documentation and system records to process prior authorization requests and ensure compliance with regulatory guidelines.
• Track and manage updates related to member care plans, including documenting changes and coordinating service plan revisions when needed.
• Monitor implementation of person-centered service plans, ensuring services align with individual needs and identifying when adjustments are required.
• Maintain accurate records and progress updates for authorization requests, revisions, and related tasks.
• Communicate with internal teams and external partners to gather information needed to complete documentation or approvals.
• Conduct follow-ups with members or internal teams as needed to support documentation review and case updates.
• Complete daily reporting on assigned work to ensure project progress and accuracy.

Qualifications

• Bachelor's Degree or 5+ years of professional working experience.
• Customer service experience.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• High level of accuracy and attention to detail when reviewing documentation.
• Comfortable learning new systems and navigating databases or documentation platforms.

Additional Details

• Schedule:
• Monday – Thursday: 7:30 AM – 5:00 PM
• Friday: 7:30 AM – 11:30 AM
• Work Environment: Hybrid
• The majority of work can be completed remotely, but discretion for hybrid remote work remains at the discretion of the supervisor and needs of members
• Onsite for training and meetings required
• Employment Type: Contract-to-Hire (6–8 months with potential for permanent hire)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Staff Management is seeking a Customer Service Specialist who will be responsible for enhancing the experience of our affiliates by delivering exceptional customer service support. This role involves responding to business requests via phone, email, and customer portals in a professional, courteous, and timely manner, while ensuring a positive and consistent customer experience. If you are interested please send resume to Michelle at

Perks & Benefits

• Weekly paychecks
• Direct Deposit or Cash Card pay options
• $16.50 / Hour

Employment Type & Shifts

• Full Time
• Temp to Hire
• 1st Shift

Job Responsibilities

• Demonstrate basic knowledge of the product and processes specific to assigned brand.
• Manage customer experience interactions by providing accurate and efficient resolution to incoming requests via phones, email or our customer online portal.
• Follow standard operating procedures to support and resolve customer requests: order status, tracking, pricing, change requests and such.
• Act as customer liaison when working with cross-functional teams to resolve customer requests.
• Complete initial troubleshooting and escalate to the appropriate team as necessary.
• Utilize and manage appropriate ERP business systems.
• Accurately document service requests in CRM to ensure data integrity for root cause problem solving activities across the business.
• Meet all service level agreements as assigned.
• 2 years of customer service experience.
• HS Diploma or GED required.
• Strong verbal and written communication skills.
• Working knowledge of Computer based applications.
• Ability to multi-task, prioritize, and manage time effectively.

Associate Requirements

• HS Diploma or GED
• Drug Test
• Able to Lift 20 pounds
• Must be at least 18 years old

The hourly rate for this position is anticipated between $16.50 - $16.50 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at home.

Staff Management | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or 1-8 . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

“Beware of scams. S3 never asks for money during its onboarding process.”

Job title: Senior UX Designer (Icon Design & Illustration)

Location: Colorado Springs CO 80920

Contract Length: 12+ months

Pay: 60-65 an hr on W2

Seeking a Senior UX Designer specializing in icon design and illustration to support the evolution of a large-scale enterprise design system. This role will contribute to the creation, refinement, and expansion of an extensive library of icons and illustrations aligned with an evolving brand expression. The designer will collaborate closely with design system teams and developers to ensure visual assets are scalable, cohesive, and successfully implemented across digital platforms.

Key Responsibilities

• Collaborate with designers and developers throughout all phases of the design system asset development lifecycle.
• Conduct style research, ideation, iteration, and definition of icon and illustration styles.
• Develop prototypes and conduct testing of design assets.
• Document design standards, specifications, and implementation guidelines.
• Support technical implementation and collaboration with development teams.
• Contribute to the creation and expansion of icon and illustration libraries, producing dozens or hundreds of assets that function as a cohesive visual system.
• Contribute ideas and support cross-functional stakeholders during human-centered design sessions and collaborative discussions.
• Ensure work aligns with established business requirements and design standards.
• Support member-focused research and synthesize findings to determine creative direction aligned with brand expression and design system standards.
• Create and document visual assets and specifications related to iconography and illustration.
• Participate in design critiques and reviews to provide and receive constructive feedback.
• Apply usability, accessibility, and semiotics best practices to ensure optimal user experiences.

Requirements

• 5+ years of relevant professional experience in illustration, icon design, visual design, or product design supporting complex design systems for web and native applications.
• A portfolio demonstrating strong creativity, craftsmanship, attention to detail, and thoughtful design solutions.
• Demonstrated ability to work across multiple visual styles and techniques, including vector-based and expressive digital illustration.
• Experience developing cohesive, brand-appropriate icon and illustration styles and executing them across large asset libraries.
• Experience creating and managing icon and illustration libraries for mobile and web-based applications.
• Familiarity working with design systems or style guides.
• Experience collaborating closely with developers.
• Experience working in collaborative, interdisciplinary team environments.
• Proficiency with industry-standard design and collaboration tools.
• Proficiency with vector and raster design tools including Figma, Sketch, Adobe Illustrator, and Adobe Photoshop.
• Understanding of human-centered design principles, user interface design practices, platform conventions, and usability as they relate to iconography and illustration.
• Strong interpersonal, organizational, time-management, prioritization, and communication skills.
• Ability to work effectively in a team environment while meeting deliverable timelines.

Technology Tools

• Figma
• Sketch
• Adobe Illustrator
• Adobe Photoshop
• Zeroheight
• Atlassian Suite

Nice to Have

• Professional experience in user interface design, user experience design, branding, or identity design.
• Type design experience including use of font creation software such as FontLab or Glyphs.
• Experience contributing to brand refresh or rebranding initiatives.
• Experience in motion design and animation using tools such as Adobe After Effects.