Jobs in Wayne Michigan

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998.

We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.

We partner with Fortune 500 companies to address complex business challenges.

Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.

Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.

Beyond our work, we actively support local communities and non-profits, reflecting our core values.

Join us to be part of a dynamic and impactful global company! Please visit us at to know more .

About the Role The Global Data, Insight & Analytics (GDIA) organization at Client is seeking a Data Scientist to develop advanced analytics products that drive vehicle content strategy decisions.

This role sits within the Marketing Analytics team and focuses on applying machine learning, artificial intelligence, statistical modeling, and mathematical optimization to high-impact business problems.

The Data Scientist will design, develop, and deploy analytical solutions that support strategic decision-making across North American vehicle programs.

This role requires strong quantitative expertise, advanced Python skills, and experience working in cloud-based data environments, particularly Google Cloud Platform (GCP).

Required Qualifications Master’s degree or higher in Data Science, Statistics, Economics, Engineering, Mathematics, Operations Research, or a related quantitative field.

2+ years of experience in advanced analytics, including machine learning, mathematical optimization, statistical modeling, econometrics, or AI.

1+ year of experience working with large datasets in cloud-based environments (e.g., GCP).

Strong proficiency in Python for analytical workflows.

Ability to communicate complex analytical concepts to business and product stakeholders.

Preferred Qualifications PhD in a quantitative discipline.

Experience deploying machine learning or advanced analytics models into production systems.

Familiarity with AI-assisted analytics approaches (e.g., scenario exploration, search space optimization).

Experience in Agile or product-driven environments.

Hands-on experience with Google Cloud Platform.

Strong interpersonal and communication skills with the ability to simplify complex topics for leadership audiences.

V2Soft is an Equal Opportunity Employer ( EOE).

We welcome applicants from all backgrounds, including individuals with disabilities and veterans.

to view all of our open opportunities and to learn more about our benefits.

At Percepta, we bring first-class service across each market we support.

As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.

This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online chat.

During a Typical Day, You'll Provide an exceptional member experience in every interaction.

Provide insightful advice and direct support to members in need.

Diagnosis of issues and provide resolution with teaching and guidance.

Partner with legacy app owners for troubleshooting and resolution.

Research and resolve billing or payment issues.

Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program.

Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none.

What You Bring to the Role High school diploma required; Associate or bachelor's degree is a plus 3
- 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing Fluent in French and English (both written and verbal) A passion for exceptional customer service, the automotive industry, and cutting-edge technology Excellent communication skills
- both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour $2.00 per hour premium for the bilingual skill (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience.

Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program.

In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted.

About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions Respect- a team that is accountable, dependable, and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.

Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.

Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

#LI-Remote

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

Staff Management | SMX is immediately hiring a Production Scheduler/ Planner for our premier manufacturing client in Westland, MI! This first shift position is an excellent opportunity to develop new skills and advance your career.

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Perks & Benefits: Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Time Off, Referral Bonus (Restrictions Apply).

Shifts: 1st Shift.

Employment Types: Full Time.

Pay Rate: $25.00
- $28.00 / hour Duties: Calculate daily coverage with EDI releases vs inventory.

Create a daily production schedule based on coverage.

Share daily report of inventory levels, with analysis and comments.

Download of transit material report export of material in transit and status.

Daily report of production performance and attainment.

Requisitions and purchase order creations.

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Position Requirements: Good ERP system knowledge (SAP experience) Excel proficiency Supply chain experience Strong organizational skills and the ability to work in a fast-paced and ever changing environment.

Bachelor degree in Supply Chain , Business or related area preferred.

Requirements: Background Check, Drug Test, Must be at least 18 years old., required education: HS Diploma or GED.

Recruiting Center: SMX @ Vitro, 1515 S.

Newburgh Road, Westland, MI 48186.

Work Location: SMX @ Vitro, 1515 S.

Newburgh Road, Westland, MI 48186.

Job Types: Material Handler, Warehouse.

Industry: Warehouse/Distribution.

The hourly rate for this position is anticipated between $25.00
- $28.00 per hour.

This range is a good-faith estimate, based on the shift you work and other considerations permitted by law.

An employee's pay history will not be a contributing factor where prohibited by local law.

In addition to monetary compensation, we offer medical, dental, vision, life, and more.

More details about benefits can be found at home .

SMX, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.

We consider qualified applicants with arrest and conviction records in accordance with applicable law.

Accommodations are available on request for candidates taking part in the selection process.

If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or 1-8

TrueBlue, Inc.

and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

Job Title: Field Care Manager Nurse 2 Location: (Remote + Field Visits) in Wayne or Macomb County, MI Duration: 3 Months+ (Possible Extension) Schedule: Monday – Friday, 8:00 AM – 5:00 PM · Must be Certified Register Nurse in State of MI with Below Requirements to be considered · Must reside in Michigan with the ability to drive to Wayne or Macomb Counties.

· This position will be based from a home office and will travel 75% of the time, to an assigned area in Wayne or Macomb county, to conduct in home visits with Medicare/Medicaid members.

Location: · Bruce Township, MI · Canton, MI · Flat Rock, MI · Gross Pointe Woods, MI · Independence Township, MI · Macomb Township, MI · Richmond Township, MI Job Description: The Field Care Manager Nurse 2 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.

The Field Care Manager Nurse 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Field Care Manager Nurse 2 employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues.

Position Responsibilities: • The RN Field Care Manager will be responsible for managing a case load and completing assessments with members in their home or community-based setting, as well as telephonically.

• Provides clinical support and guidance, particularly for members with medical complexity.

Help develop and coordinate care plans ensuring that patients receive appropriate services to manage their health needs effectively • Addressing barriers to health care and advocating for optimal member outcomes.

• Will review, assess, and complete medical complexity attestations and clinical oversights.

• Ensures members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs.

• Develops and modify Individual Care Plan and involve applicable members of the care team in care planning (Informal • caregiver, coach, PCP, etc.).

• Focuses on supporting members and/or caregivers utilizing an interdisciplinary approach in accessing social, housing educational and other services, regardless of funding sources to meet their needs.

• Primary point of contact for the Interdisciplinary Care Team (ICT) and shall be responsible for coordinating with the member, • ICT participants, and outside resources to ensure the member’s needs are met.

Required Qualifications: Registered Nurse, Nurse Practitioner, or Clinical Nurse Specialist with a minimum of 2 years experience in health care and/or case management • Active Michigan Registered Nurse (RN) license with no disciplinary action • Must reside in the state of Michigan • Ability to travel to homes and community settings for face-to-face assessments • Experience working with the adult population, disease management.

• Knowledge of community health and social service agencies and additional community resources • Exceptional communication and interpersonal skills with the ability to quickly build rapport • Ability to work with minimal supervision within the role and Product • Ability to use a variety of electronic information applications & software programs including electronic medical records • Excellent keyboard and web navigation skills • Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel • Ability to work full-time (40 hours minimum) Mon-Fri • This role is a part of Client’s Driver Safety program and therefore requires and individual to have a valid state driver's • license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,00 limits.

• Valid driver's license, car insurance, and access to an automobile • Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work • Must have accessibility to high-speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this • role); and recommended speed for optimal performance from Client At Home systems if 25Mx10M • This role is considered patient facing and is part of Client At Home's Tuberculosis (TB) screening program.

If selected for this role, you will be required to be screened for TB.

• 75% travel is required in this position Preferred Qualifications: • BSN • Experience with in home assessment and care coordination experience • Experience with health promotion, coaching and wellness • Experience with Medicaid Long Term Care • Previous managed care experience • Bilingual- Spanish, Arabic or Chaldean Neo-Aramaic

Penske Logistics is looking for warehouse associates to become part of an excellent team.

This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment.

Why is Penske Logistics for you? We take pride in offering a competitive wage and great benefits including: Position: Auditor- Warehouse Worker Scheduled: Monday- Friday: 5:00am- 1:30pm Wage: $20.09 per hour Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure.

Additional Benefits: • Paid Time Off • Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • 401K • Associate Referral Program • $125 Boot Allowance Our associates also enjoy numerous associate discounts and opportunities to grow with the organization! Job Responsibilities: • Responsible for completing physical inventories, random audits and reconciliations • Track and report non-conforming product • Perform full audits on picked pallet for Focus and New Stores • Resolve inventory problems in a timely manner • Research and reconcile product discrepancies/variances of over/under amounts and damaged products • Work with warehouse personnel to ensure proper rotation and location of all inventory • Conduct searches in order to locate misclassified inventory • Maintain product identification and location program • Communicate and develop process enhancements as needed (performs root cause analysis on inventory discrepancies and recommends process improvements to eliminate them) Additional Expectations: • Additional projects & tasks as assigned by supervisor.

Qualifications: • No prior warehouse experience required but preferred.

• High school diploma or equivalent preferred • Proficient reading skills and ability to follow directions required • Ability to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, flexible, excellent with numbers and time management skills required • Flexible to work overtime preferred • Ability to work in non-climate-controlled conditions required • Regular, predictable, full attendance is an essential function of the job • Ability to work independently, customer service, multi-tasking skills, organizational skills, flexible, and time management skills required • Willingness to work the required schedule, work at the specific location required • Complete a Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

This position is designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.

Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to remember and understand certain instructions, guidelines, or other information.

The associate must be able to see and verbally communicate.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

-While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit.

The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer.

About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.

With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Visit Penske Logistics to learn more.

Job Category: Warehouse Job Family: Warehouse Address: 12950 Eckles Rd Ste 200 Primary Location: US-MI-Livonia Employer: Penske Logistics LLC Req ID: 2601934

Promotion Track and Reputable Firm This Jobot Job is hosted by: Jeff Diepenbrock Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $65,000
- $80,000 per year A bit about us: We specialize in medical malpractice defense and are looking for someone with 2-4 years of experience in litigation such as personal injury, insurance defense or medical malpractice.

The firm offers a very dynamic and diverse workplace and a a generous benefit package, Included with an appropriate salary are full medical benefits (medical, vision dental) and life and short and long-term disability insurance.

We also offer participation in a traditional 401k savings plan and a Roth 401k.

Both with safe harbor contributions.

Why join us? 401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Job Details Job Details: We are seeking a highly motivated and experienced Defense Litigation Paralegal to join our dynamic legal team.

This role is an excellent opportunity for someone who thrives in a fast-paced, challenging environment and has a passion for legal research, case management, and client relations.

The successful candidate will be responsible for providing support to our defense litigation team, handling complex tasks, and contributing to the overall efficiency and success of our firm.

Responsibilities: 1.

Conduct comprehensive legal research and analysis to support defense litigation cases.

2.

Manage multiple cases from start to finish, ensuring all deadlines are met.

3.

Prepare and draft legal documents such as pleadings, briefs, motions, discovery requests and responses, affidavits, and legal memos.

4.

Assist attorneys in preparing for depositions, mediations, arbitrations, hearings, and trials.

5.

Coordinate and manage document production and discovery process.

6.

Maintain and update case management system and client files.

7.

Establish and maintain strong client relationships, acting as a point of contact for clients and ensuring their needs are met.

8.

Liaise with opposing counsel, court personnel, and other stakeholders.

9.

Stay up-to-date with changes in laws and regulations that affect the firm’s defense litigation practice.

Qualifications: 1.

A minimum of 2 years of experience as a paralegal, preferably in litigation.

2.

Bachelor's degree in Law, Paralegal Studies, or a related field is preferred.

3.

Strong knowledge of legal research tools and techniques.

4.

Proficient in case management systems and other legal software.

5.

Excellent written and verbal communication skills, with the ability to handle sensitive client relations.

6.

Strong organizational and multitasking skills, with the ability to manage multiple cases and deadlines.

7.

Detail-oriented, with strong analytical and problem-solving skills.

8.

Ability to work independently and as part of a team.

9.

Paralegal certification is a plus.

This is an exciting opportunity for a seasoned paralegal to take their career to the next level.

If you have a keen eye for detail, are passionate about law, and thrive in a fast-paced, challenging environment, we want to hear from you.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

Come join our team with Staff Management in Westland, MI! Staff Management is looking for motivated, punctual and detail oriented employees like you to start with us for our full-time Production-Quality Associate positions.

We offer benefits, paid holidays, paid lunches, and paid personal time off.

Ask about growth opportunities while on site! .

Perks & Benefits: Casual Dress Code, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Life Insurance, Paid Sick Leave, Referral Bonus (Restrictions Apply).

Bonus: Bonus is per eligibility requirements.

Shifts: 1st Shift.

Employment Types: Full Time, Long Term.

Pay Rate: $16.60 / hour Duties: You will be responsible for maintaining quality by properly and safely handling, inspecting, and sorting raw materials and finished goods.

Must follow templates and specification guidelines.

Visual and hand inspections.

Go above and beyond personal performance expectations by performing your assigned task efficiently and effectively.

Requires the ability to perform detailed-oriented tasks in a manufacturing environment.

Understand basic math and performing computer data entry.

Able to follow work instructions, and able to make independent decisions regarding product disposition.

Able to deal with production changes.

Complete work efficiently and must successfully complete quality training to then move to the quality department.

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Position Requirements: Must be at least 18 years of age.

Able to lift at least 50 lbs.

repeatedly throughout day.

Stand for Shift Duration.

Oral Drug Test and Background Check.

Ability to read and write English and follow specific work details.

Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 50 pounds., required education: No Education Requirement.

Recruiting Center: SMX @ Vitro, 1515 S.

Newburgh Road, Westland, MI 48186.

Work Location: SMX @ Vitro, 1515 S.

Newburgh Road, Westland, MI 48186.

Job Types: General Production, General Warehouse, Manufacturing, Material Handler, Production, Warehouse, Quality.

Industry: Manufacturing.

The hourly rate for this position is anticipated between $16.60
- $16.60 per hour.

This range is a good-faith estimate, based on the shift you work and other considerations permitted by law.

An employee's pay history will not be a contributing factor where prohibited by local law.

In addition to monetary compensation, we offer medical, dental, vision, life, and more.

More details about benefits can be found at home .

SMX, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.

We consider qualified applicants with arrest and conviction records in accordance with applicable law.

Accommodations are available on request for candidates taking part in the selection process.

If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or 1-8

TrueBlue, Inc.

and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.

As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

What You'll Be Doing The Escalation Support Specialist plays a vital role in delivering a smooth and reliable experience for customers using connected vehicle services.

In this position, you'll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions.

You'll be part of a team dedicated to creating innovative, integrated customer experiences through connected technologies.

By leveraging over-the-air (OTA) updates and advanced digital platforms, the team is continuously enhancing vehicle functionality and redefining how customers interact with their vehicles.

During a Typical Day, You'll Provide expert-level technical assistance for escalated customer issues, ensuring timely resolution within defined service-level agreements (SLAs).

Diagnose and resolve complex hardware and software issues related to connected vehicle services, collaborating with engineering, product, and other internal teams as needed.

Use connected vehicle data to identify and address potential issues before they affect customers, contributing to improvements in service quality and reliability.

Analyze support trends and recurring issues to identify root causes and areas for improvement.

Contribute to the development of reports and key performance indicators (KPIs).

Work closely with internal stakeholders and external partners to resolve issues efficiently and maintain clear, consistent communication with all parties.

Maintain responsibility for end-to-end case management, ensuring updates are clearly communicated to customers, internal stakeholders, and partner teams.

Identify opportunities to streamline support processes and reduce manual effort.

Collaborate with the Knowledge Base team to create and maintain internal documentation that enables real-time solutions.

Escalate unresolved or highly complex issues through appropriate channels (e.g., Jira, ServiceNow, Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution.

Monitor and communicate patterns in software-related issues to team leads and relevant stakeholders to support root-cause analysis and long-term resolution planning.

What You Bring to the Role A high school diploma or GED (required); additional education in automotive service, software technology, or a related field is preferred—or equivalent practical experience.

3 years of experience in engineering or technical support, ideally in a customer-facing or escalation-focused role.

Proficiency with help desk platforms, remote support tools, and CRM systems such as Microsoft Dynamics or Salesforce.

Familiarity with incident and problem management tools (e.g., Jira, BMC, ServiceNow).

Experience working in a remote or distributed work environment is a plus.

Strong technical troubleshooting skills with the ability to resolve complex hardware and software issues.

Solid understanding of the software development lifecycle (SDLC) and Agile methodologies; experience with developer tools (e.g., IDEs, compilers, debuggers) is a plus.

High emotional intelligence with the ability to empathize with customer concerns and maintain professionalism in high-pressure situations.

Proven adaptability in fast-paced environments with shifting priorities and evolving technologies.

Exceptional communication and interpersonal skills, with a strong focus on delivering outstanding customer experiences.

Demonstrated ability to work both independently and collaboratively within cross-functional teams.

A proactive mindset and passion for identifying solutions, improving processes, and exceeding customer expectations.

What You Can Expect Starting hourly pay rate of $21.00 per hour (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-Winning Employee Rewards Program (Perci Perks) A Bit More About Your Role This is a full-time position (40 hours per week) with a hybrid work schedule.

You'll work on-site at our office in Michigan Central Station, located in Corktown, Monday through Thursday, with the flexibility to work remotely on Fridays.

Our hours of operation are 8:00 AM to 8:00 PM ET, and your specific working hours may vary within that window.

All necessary equipment and tools will be provided to support your success in the role.

About Percepta Established in 2000 as a joint venture between TTEC and a leading auto manufacturer, Percepta has specialized in creating customer loyalty for its clients across the globe.

Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.

At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better
- We take ownership and leave every process, person, and place better than we found it.

Win together
- We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Hybrid