Jobs in Waverly New York
180 positions found — Page 5
The Psychiatric Technician in Behavioral Health provides direct patient care and the support functions under supervision of Registered Professional Nurse or Licensed Mental Health Worker. β―This position works as a member of the multidisciplinary Behavioral Health team. β―Participation in group and therapeutic activities is required. The Psychiatric Technician supports the philosophy of Robert Packer Hospital, The Nursing Division and The Behavioral Health Unit. This position represents the hospital in a professional, courteous manner to patients/families and healthcare team while being sensitive to how others perceive both verbal and nonβverbal communication.
Education, License & Cert:β―
High School diploma/GED required. Certification in CPI and RQI within six months of hire.
Experience:β―
Psychiatric Technician or Care Partner experience is preferred.β―
Essential Functions:β―
- Under the direction of an RN, provide patient observation as designated constant, q 5 minutes, q 10minutes, q15 minutes, q30 minutes. β―Assumes assignment for ICA rotation as appropriate.
- Participates in the delivery of patient care for patients 14 years and up under the direction of the RN including, but not limited to toileting, feeding, washing hair, range of motion exercises, mobilizing patients, transfers, and ambulation.
- Performs and records temperature, pulse, respirations, blood pressures and weights for patients 14 years and over.
- Facilitate or assist with group and therapeutic activities as assigned.
- Inventory and assure disposition of patientβs belongings when admitted, discharged, or transferred.
- Obtains urine, stool and sputum specimens for adolescent, adult, and geriatric populations.
- Transports patients, serves and retrieves trays, distributes water pitchers, orders and distributes nourishment.
- Assist with Admission, Discharge and Transfer within the Electronic Medical System.
- Assist in Monitoring Patients during scheduled visitation.
- Assists in the application of restraints according to policy.
Other Duties:β―
1) The staff member must be able to assist with the orientation process of new division personnel. The staff member is expected to attend and participate in unit council meetings. The staff member will demonstrate knowledge of and act according to established safety protocols. Consistently utilizes universal precaution techniques for all patient interactions.
2) Other duties as assigned.
Updated 6-17-24
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Position Details:
- Schedule: Full-time (40 hours)
- Shifts: 8-5 Day
- Days: Monday through Friday
- Pay- $17.34-$23.96
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Groupβs Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be selfβmotivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fastβpaced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrieβs Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patientβs confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, preβcertifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. βs policies and guidelines.
7. Responsible for daily cashβout and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fastβpaced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.
The primary responsibility is to set up and assist physicians in performing a variety of special studies, including interventional procedures, which often requires sterile technique, the introduction of a medical devices into designated areas of the body and digital processing of imaging.
Education, License & Cert:
High School Diploma or equivalent. Licenses: ARRT(R) certification required, Advanced certification ARRT(VI) or ARRT(CV) preferred.
Experience:
Minimum of one year radiological technologist experience. Prior experience in an IR or Cardiology lab is preferred.
Essential Functions:
1. Assists physicians with procedures, performs patient care duties according to standard care plan, physician preference, policy and procedure.
2. Prepares sterile table and environment for angiographic procedures.
3. Positions patient to image anatomic structures.
4. Manages the sterile area and can appropriately operate all medical devices with the assistance of the physician.
5. Knows the functions and controls of the imaging equipment within Interventional Radiology and the Hybrid OR.
6. Knowledge of the HIS/RIS computer systems as it relates to Interventional Radiology.
7. Provide call coverage during off hours.
Other Duties:
1. Maintains clean work area.
2. Performs post processing of imaging
3. Completes all required consents and paperwork documentation.
4. All other duties as assigned.
The Epic Clinical Systems Analyst III is responsible for the implementation, development, programming and overall support of the clinical systems. The Epic Clinical Systems Analysts III will work closely with the vendor and endβusers to develop and enhance the software to increase overall needs of the organization. They are also responsible for thoroughly testing all system upgrades, system changes prior to goβlive and work with the endβusers to test and determine the impact on workflow, reporting, etc. of the upgrade/change. The Epic Clinical Analyst III will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system. They will act as a liaison between the endβuser community and the IT department. They will hold a leadership role among Epic builders by training new staff and giving guidance to other Epic builders. This person is capable of managing to a project plan. They are responsible for elevating identified critical issues or refer problems of unusual complexity to other teams or a manager of clinical applications. They are responsible for monitoring Magic queue and assigning delegates for work completion. They will lead cross functional meetings (invitations, agendas, facilitate meeting discussions, ensure followβups, and provide minutes. Etc.)
Education, License & Cert:
β’ BS, BA in health care related field or business.
β’ Epic certification in area of concentration
Experience:
β’ 5 years as an Epic Builder with progressively receiving more responsibility and management skills
β’ Bachelorβs degree in Healthcare or Business field or Associate Degree and 10 yearsβ relevant health care experience
β’ Must have worked through two Epic major releases or 2 Epic goβlives (or combination thereof)
Essential Functions:
The following section contains representative examples of work that will be and the environment can be fluid. Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed.
1. Aptitude for details: demonstrates excellent verbal and written skills; able to mediate conflicts; selfβstarter; able to meet deadlines; and maintain meticulous documentation.
2. Analytical skills to translate clinical workflow into the functional build process.
3. Strong customer service and user support skills.
4. Ability to express complex technical concepts effectively, both verbally and in writing.
5. Ability to express opportunities for improvement and innovative ways to improve the use of the clinical systems supported
6. Ability to advocated on behalf of The Guthrie Clinic to the vendors and drive to solutions and feel comfortable escalating timely both internal as well as external with the vendor
7. Ability to understand the national and state HIT direction and this positions role to help organization achieve its goals
8. Ability to lead groups of clinicians including medical staff, nurses, and pharmacists is preferred
9. Ability to identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
10. Ability to develop and execute project presentations.
Other Duties:
1. Other duties as assigned.
Position Overview
The Guthrie Clinic is a nonβprofit, multispecialty health system that integrates clinical care, hospital services, research, and education. As one of the nationβs longestβestablished group practices, Guthrie has grown into an organization of more than 10,000 caregivers, including nearly 1,000 physicians and advanced practice providers spanning the full spectrum of medical specialties. Serving a region of approximately 11,000 square miles across northeastern Pennsylvania and upstate New York, Guthrieβs six hospital campuses are complemented by an extensive network of outpatient facilities across 14 counties.
The Vice President, Cybersecurity and Chief Information Security Officer (CISO) is a key executive leadership role reporting to the Senior Vice President & Chief Digital Officer. As a strategic member of the Information Services Leadership Team, the CISO shapes and leads the enterprise cybersecurity vision for The Guthrie Clinic, ensuring the confidentiality, integrity, and availability of critical information systems across the health system.
The CISO partners closely with senior executives, clinical and operational leaders, and organizational stakeholders to drive a comprehensive cybersecurity program. This role provides oversight for systemβwide cybersecurity strategy, cyber risk management, AIβrelated cyber governance, medical device security, thirdβparty risk management (TPRM), and regulatory compliance, including HIPAA Security Rule and NY DOH Cybersecurity Regulations.
Key responsibilities include leading enterprise information security policy, cybersecurity operations, incident response, vulnerability management, and systemβwide security awareness. The CISO also provides cybersecurity reporting to the Audit Committee and delivers annual briefings to the Guthrie Clinic Board of Directors.
This leader manages and mentors a highβperforming, multidisciplinary cybersecurity team and actively participates in healthcare cybersecurity communities to advance best practices, threatβintelligence sharing, and sectorβwide resilience.
Experience Requirements
- 10+ years of combined experience in cybersecurity, risk management, and information technology, with at least four years in a senior leadership role.
- Demonstrated experience and measurable outcomes in: - Healthcare cybersecurity leadership.
- Cyber threat and risk frameworks and executiveβlevel risk reporting.
- NIST CSF and or HITRUST CSF implementation and maturity progression.
- Incident response, threat detection, digital forensics, SOC operations, and vulnerability management.
- Thirdβparty risk management (TPRM) and vendor cybersecurity due diligence.
- HIPAA and NY DOH cybersecurity regulatory compliance.
- AI governance and AI threat related risk mitigation.
- Medical device and IoT security programs.
- Ability to concisely communicate complex cybersecurity and risk concepts to executive, clinical, and nonβtechnical audiences.
- Proven success building and maturing enterprise security programs in dynamic healthcare environments.
- Strong analytical and problemβsolving skills; proven calm, composed leadership under pressure.
- Experience negotiating contracts, managing budgets, and leading crossβfunctional and interdisciplinary teams.
Industry Memberships, Active Engagement & Professional Contributions
To ensure alignment with healthcare cybersecurity best practices, threat intelligence collaboration, and sector-wide resilience, a history of active membership and engagement in healthcare industry cybersecurity organizations is strongly preferred:
- HealthβISAC (Health Information Sharing and Analysis Center)
- HSCC (Health Sector Coordinating Council) Cybersecurity Working Group
- CHIME/AEHIS (Association for Executives in Healthcare Information Security)
Essential Functions
The CISO is a strategic thought leader, consensus builder, and integrator who balances cybersecurity with organizational agility and mission needs. Responsibilities include, but are not limited to:
Leadership, Governance & Strategy
- Develop, maintain, and oversee a comprehensive enterprise information security and IT risk management program, grounded in HITRUST CSF, NIST CSF, and leading industry frameworks.
- Lead all cybersecurity and infrastructure operations teams, including hiring, development, and performance management.
- Establish and chair an Information Security Steering Committee.
- Provide cybersecurity program reporting to The Guthrie Clinic Audit Committee and annual program reporting to the full Guthrie Clinic Board of Directors, and other leadership and Guthrie hospital board meetings as requested.
Policy, Compliance & Regulatory Oversight
- Develop, publish, and maintain security policies, standards, and guidelines.
- Ensure compliance with the HIPAA Security Rule, NY DOH cybersecurity regulations, PCI DSS, and other applicable federal and state healthcare cybersecurity regulations.
- Work with enterprise business units to define acceptable residual risk levels and manage risk remediation plans.
Risk Management & Cyber Risk Quantification
- Lead formal risk assessment processes, including cyber risk quantification to inform executive decisionβmaking.
- Create and maintain a robust program for information classification, ownership, accountability, and protection.
- Monitor external threats and emerging technologies, including AIβrelated risks, and advise on appropriate mitigation strategies.
- Support annual cyber insurance renewal process
ThirdβParty & Medical Device Security
- Lead a comprehensive TPRM program, including evaluation, onboarding, monitoring, and continuous assessment of vendor cybersecurity and cloud service providers.
- Oversee medical device cybersecurity programs, coordinating with clinical engineering and biomedical teams to protect connected clinical technologies.
Operational Security & Incident Response
- Oversee security operations center (SOC) functions and SIEM, SOAR, and DLP technologies.
- Lead incident response and investigation processes, including postβincident analysis and continuous improvement.
- Oversee vulnerability management, penetration testing, and configuration hardening programs.
Architecture, Technology & Innovation
- Partner with enterprise architecture teams to ensure alignment between security principles and system design.
- Provide security guidance for IT projects, cloud adoption, AI initiatives, and new clinical technology implementations.
- Ensure the secure design, implementation, and continuous cyber governance of the organizationβs Epic electronic health record (EHR) environment, spanning access controls, thirdβ party risk, and SEER compliance.
Awareness, Training & Culture
- Develop and deliver cybersecurity training programs for all employees, contractors, and system users.
- Drive a culture of security awareness and shared accountability across the organization.
Metrics, Reporting & Continuous Improvement
- Create a metrics and reporting framework to measure program maturity, operational performance, and risk exposure.
- Manage internal and external cybersecurity resources, contracts, and consulting partnerships.
Additional Responsibilities
- Perform other duties as required in support of The Guthrie Clinicβs mission and objectives.
Education & Certifications
- Bachelorβs degree in information technology, Computer Science, Information Security, or related field required.
- Masterβs degree preferred in Cybersecurity, Information Systems, Business Administration, Healthcare Administration, or a related discipline.
- At least one active professional information security certification that requires CPEs such as CISSP, CISM, CISA, or similar required.
- GIAC Certifications (SANS Institute), FAIR, ITIL, PMI, or technical certifications (Microsoft, Cisco, Epic, etc.) preferred.
Remote working/work at home options are available for this role.
Up to a $5,000.00 Sign on Bonus!
Position Summary: Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License, & Cert High School Grad or Equivalent Experience No experience required
Essential Functions Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications. Other Duties
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, youβll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
This position offers up to $50,000 in signing bonus for external applicants or for per diem to full time conversion candidates!
Position Summary: Operate stationary and portable xβray equipment to make radiographs of designated regions of the body. Supervise and instruct students in the clinical areas.
Education, License & Certification:
- Graduation of an ARRT accredited Radiologic Technology program and must obtain ARRT certification within 6 months of employment.
- OR a graduate from an ARRT non-accredited program and must provide ARRT certification prior to employment
- OR a graduate from an ARRT accredited program or non-accredited program that is grandfathered and not required to obtain ARRT certification, in these cases ARRT certification IS preferred
- NYS Radiologic Technologist License or NYS Radiologic Technologist Temporary Permit required for positions in New York State
Minimum of six months preferred as a registered technologist in a Radiology Department of a general acuteβcare hospital.
Essential Functions:
Performs Diagnostic radiologic procedures:
- Adjust radiographic equipment to correct settings for each examination.
- Accurate positioning of patients to fully utilize photometer.
- Performs appropriate QA on images generated prior to submission to Radiologist. This includes accurate labeling of left or right side, patient name, medical record number, date and time, as well as technique. Proficient in patient care activities as related to radiology.
- Ability to relate to patient's information pertaining to ordered procedures.
- Follow protocols in dealing with patients with infectious diseases.
- Demonstrate competency in patient preparation including informed consent, and injection of IV contrast. Knowledgeable in the correct use of Radiology Information System (EPIC), scheduling tracking, completion, downtime procedures, and PACS. Works as part of a team to maintain high standards in Radiology.
- Attends in-service programs as scheduled.
- Ability to work cooperatively with other technologists, nurses, and healthcare professionals.
- Works to keep morale high, does not complain to him/herself but works at finding a solution to a particular problem.
- Seeks help and answers to questions when they are not sure.
- Performs examinations in a confident, timely fashion.
- Provides for patient's modesty, comfort, and privacy.
- Demonstrates willingness to accept nonβroutine work assignments, as appropriate
- Cleaning and restocking rooms daily.
- Performs other duties as assigned.
- Ability to deal with stressful situations (e.g. trauma).
- Reports problems occurring with equipment to supervisor or QA technologist.
- Supervises, instructs and evaluates radiology students assigned to his/her area.
- Must be able to transport portable equipment to operating room suite, emergency room, nursing units, and morgue.
- Meets regularly at Radiology departmental meetings, with Radiology school officials to maintain current knowledge of school policies/procedures and student progress.
- Must have ability to react quickly to emergency situations such as patient fainting, patient being unsteady while standing for procedures, if unsafe situation occurs (such as fire), getting the patient to safety and sounding alarm.
- Must be able to work all shifts, including weekends, on a scheduled basis.
- Must be able to lift, push, reach, bend, stoop, and walk in order to care for patients. Must be able to perform a standβpivot transfer with a 105 pound patient.
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, youβll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Position Summary: The Hospital Director of Pharmacy is responsible for leading and managing the hospital's pharmacy department. This role involves ensuring the safe, effective, and efficient delivery of pharmaceutical care to patients while complying with all applicable regulations and standards. The Hospital Director of Pharmacy will work collaboratively with healthcare professionals to optimize patient outcomes and enhance the quality of care provided.
Education, License & Cert:
Doctor of Pharmacy (Pharm.D.) degree from and ACPE accredited institution required.
Current Licensure as a pharmacist in the state of New York for New York based hospitals and/or in the state of Pennsylvania for Pennsylvania based hospitals.
Experience:
Minimum of 5 years of progressive pharmacy experience in hospital pharmacy practice, with at least 3 years in a leadership role. Demonstrated expertise in clinical pharmacy services, regulatory compliance, and quality improvement. Must exercise judgment affecting patientsβ care and direct pharmacy personnel. Must be able to develop and maintain effective working relationships with medical and nursing staffs.
A Hospital Director of Pharmacy should personify strong leadership and interpersonal skills, excellent communication and collaboration abilities, and be able to show proficiency in pharmacy management software and electronic health records (EHR) systems and have the ability to work effectively in a fast-paced, dynamic healthcare environment.
Essential Functions:
- Leadership and Management:- Oversee the daily operations of the pharmacy department, including staff management, budgeting, and inventory control, which includes adequate control and documentation for purchase, inventory and record keeping of controlled substances.
- Develop and implement strategic plans, policies, and procedures to ensure high standards of cost-effective pharmaceutical care.
- Develop strategic departmental goals in alignment with organizational goals and accountability for those goals.
- Mentor, train, and evaluate performance of pharmacy staff, fostering a positive and productive work environment.
- Ensures maintenance of an adequate drug supply.
- Clinical and Pharmaceutical Services:- Ensure the safe and accurate dispensing of medications to patients.
- Collaborate with the medical staff to develop and implement medication therapy management programs.
- Monitor patient medication regimens and provide clinical consultations to healthcare providers.
- Participate in multidisciplinary rounds and committees to enhance patient care.
- Regulatory Compliance:- Maintain compliance with all federal, state and local regulations related to pharmacy practice.
- Ensure adherence to accreditation standards and guidelines (e.g. The Joint Commission, Leapfrog, etc.)
- Conducting regular audits and reviews of pharmacy practices and procedures.
- Establishes systems that ensure confidentiality of patient information.
- Quality Improvement: - Lead quality improvement initiatives to enhance patient safety and medication-use processes.
- Analyze data and outcomes to identify areas for improvement and implement corrective action plans.
- Promote and participate in research and educational activities related to pharmacy practice.
- Other Duties:- Performs staff pharmacist duties as well as own duties as necessary. Fulfills on-call obligations per pre-arranged schedule. Performs other duties as may be assigned.
Other Duties:
Travel for this position is sometimes required.
Participation in community and employee engagement activities is required.
It is understood that this description is not intended to be allβinclusive and that other duties may be assigned as necessary in the performance of this position.
The CFO serves as a strategic partner to the CEO, Board of Directors, and senior leaders, translating complex financial, operational, and market data into clear, transparent, and actionable insights.
Education, Licensure & Certifications
- Bachelorβs degree in Business Administration, Accounting, Finance, or a related field required.
- CPA, CFA, or equivalent professional certification required, unless the candidate holds a relevant masterβs degree as outlined below.
- MBA, Masterβs in Finance, Healthcare Administration, or a related advanced degree strongly preferred; for candidates meeting this criterion, the professional certification is preferred rather than required.
- Ongoing professional development in analytics, digital finance, and emerging technologies expected
Experience
- Minimum of 10 years of progressive senior leadership experience in healthcare finance or a similarly complex, regulated environment
- Demonstrated experience presenting to and partnering with Boards of Directors and Board Committees
- Proven track record leading enterprise financial strategy, capital planning, and performance management
- Experience leveraging advanced analytics, predictive modeling, and/or AI-enabled tools to improve financial and operational outcomes
- Experience leading large, multidisciplinary teams and complex change initiatives
Essential Functions
Strategic & Financial Leadership
1. Provide enterprise-wide leadership for the financial strategy of The Guthrie Clinic, ensuring alignment with organizational strategy, growth priorities, and long-term sustainability.
2. Lead the development and execution of multi-year financial plans, integrating strategic planning, market dynamics, capital allocation, and scenario modeling.
3. Serve as a strategic advisor to the CEO and executive leadership team on financial, operational, and market trends, risks, and opportunities.
Analytics, AI & Data-Driven Decision Support
1. Champion the use of advanced analytics, financial modeling, forecasting, and AI-enabled tools to enhance decision-making, improve performance, and anticipate future risks and opportunities.
2. Oversee the development of enterprise financial dashboards, KPIs, and performance management frameworks that provide real-time and predictive insights.
3. Translate complex financial and analytical insights into clear, compelling narratives for executive leadership, physicians, and the Board.
Board, Executive & Stakeholder Engagement
1. Lead the preparation and presentation of financial results, forecasts, strategic analyses, and key performance trends to the Board of Directors, Finance Committee, Audit Committee, and other governance bodies.
2. Partner with Board members and senior leaders to support informed governance, investment decisions, and strategic trade-offs.
3. Represent The Guthrie Clinic with external stakeholders including lenders, rating agencies, investors, regulators, and industry partners.
Financial Operations, Capital & Risk Management
1. Ensure adequate capital resources to support current operations and future growth, including oversight of treasury, cash management, investments, and debt issuance and compliance.
2. Oversee the preparation, monitoring, and optimization of annual operating and capital budgets, rolling forecasts, and mid-year projections.
3. Establish and maintain a robust system of internal controls, risk management, and financial governance to ensure integrity, compliance, and transparency.
4. Provide executive oversight of risk financing, insurance programs, and enterprise risk mitigation strategies.
Revenue, Payer & Regulatory Oversight
1. Provide executive oversight of revenue cycle operations, third-party payer contracting, and managed care strategies to support financial performance and access to care.
2. Ensure timely, accurate, and compliant regulatory and statutory financial reporting, including cost reports, tax filings, and external audits.
Leadership & Talent Development
1. Lead, mentor, and develop a high-performing finance and related leadership team, fostering a culture of accountability, innovation, continuous improvement, and data-driven decision-making.
2. Direct reports include SVP Finance, SVP Supply Chain, VP Revenue Cycle, VP Managed Care, AVP Treasurer, and Senior Director of Insurance.
Core Competencies
- Demonstrates uncompromising personal and professional integrity in all financial, operational, and strategic decisions
- Strategic financial leadership and enterprise thinking
- Board-level communication and executive presence
- Advanced financial analytics, forecasting, and modeling
- AI and digital finance enablement
- Change leadership and transformation management
- Healthcare reimbursement and regulatory expertise
- Collaboration, influence, and stakeholder engagement
Other Duties
- Performs other duties as assigned in support of organizational goals and evolving business needs.
Position Details:
- Schedule: Full-time (40 hours)
- Shifts: 8:00- 5:00
- Days: Monday through Friday
- Pay: 17.40 - $25.66
- Up to a $5,000 sign on bonus
Position Summary:
Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.
Education, License, Certification:
High School Diploma or equivalent.
Experience:
Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multiβtask.
Essential Functions:
- Interviews patient to obtain medical history.
- Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patientβs medical record.
- Assists provider during exam and treatment.
- Directs patient to examination room and prepares patient for examination and treatment.
- Performs liaison duties between patients, Providers, hospital staff, etc.
- Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
- Responsible for greeting patients and updating various pertinent information into the patientβs medical record.
- Routes patient after exam to proper area for visit completion.
- May be required to do phlebotomy.
- May perform high level disinfection, based on departmental equipment
Other Duties:
- Answers telephones and schedules patient appointments.
- Takes messages of a medical nature (requests for prescription refills, test results, etc).
- Performs other clerical functions as necessary.
- Exhibits good telephone etiquette.
- Quotes patient selfβpay balances at time of scheduling.
- Informs patients of their financial obligations.
- Directs patients to the patient representative for assistance with their account.
- Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
- Assists in maintaining appropriate level of supplies.
- Attends and participates in Department meetings, along with contributing to department/office goals.
- Become familiar with ICDβ9 and CPT coding.
- Cleans, stocks, and prepares exam rooms.
- Coordinate patient appointments for Xβray, CT scans, Physical Therapy, etc. as ordered by the providers.
- Assists with obtaining and processing referral and preβcertification requirements.
- Maintains confidentiality, respect and consideration of patients and others.
- Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
- Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
- Performs and documents quality control on equipment as required.
Updated 8.20.25
Position Details:
- Schedule: Full-time (40 hours)
- Shifts: 8:00- 5:00
- Days: Monday through Friday
- Pay: 17.40 - $25.66
- Up to a $5,000 sign on bonus
Position Summary:
Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.
Education, License, Certification:
High School Diploma or equivalent.
Experience:
Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multiβtask.
Essential Functions:
- Interviews patient to obtain medical history.
- Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patientβs medical record.
- Assists provider during exam and treatment.
- Directs patient to examination room and prepares patient for examination and treatment.
- Performs liaison duties between patients, Providers, hospital staff, etc.
- Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
- Responsible for greeting patients and updating various pertinent information into the patientβs medical record.
- Routes patient after exam to proper area for visit completion.
- May be required to do phlebotomy.
- May perform high level disinfection, based on departmental equipment
Other Duties:
- Answers telephones and schedules patient appointments.
- Takes messages of a medical nature (requests for prescription refills, test results, etc).
- Performs other clerical functions as necessary.
- Exhibits good telephone etiquette.
- Quotes patient selfβpay balances at time of scheduling.
- Informs patients of their financial obligations.
- Directs patients to the patient representative for assistance with their account.
- Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
- Assists in maintaining appropriate level of supplies.
- Attends and participates in Department meetings, along with contributing to department/office goals.
- Become familiar with ICDβ9 and CPT coding.
- Cleans, stocks, and prepares exam rooms.
- Coordinate patient appointments for Xβray, CT scans, Physical Therapy, etc. as ordered by the providers.
- Assists with obtaining and processing referral and preβcertification requirements.
- Maintains confidentiality, respect and consideration of patients and others.
- Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
- Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
- Performs and documents quality control on equipment as required.
Position Details:
- Schedule: Full-time (40 hours)
- Shifts- 8:00- 5:00
- Days: Monday through Friday
- Pay: 17.40 - $25.66
- Up to a $5,000 sign on bonus
Position Summary:
Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.
Education, License, Certification:
High School Diploma or equivalent.
Experience:
Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multiβtask.
Essential Functions:
- Interviews patient to obtain medical history.
- Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patientβs medical record.
- Assists provider during exam and treatment.
- Directs patient to examination room and prepares patient for examination and treatment.
- Performs liaison duties between patients, Providers, hospital staff, etc.
- Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
- Responsible for greeting patients and updating various pertinent information into the patientβs medical record.
- Routes patient after exam to proper area for visit completion.
- May be required to do phlebotomy.
- May perform high level disinfection, based on departmental equipment
Other Duties:
- Answers telephones and schedules patient appointments.
- Takes messages of a medical nature (requests for prescription refills, test results, etc).
- Performs other clerical functions as necessary.
- Exhibits good telephone etiquette.
- Quotes patient selfβpay balances at time of scheduling.
- Informs patients of their financial obligations.
- Directs patients to the patient representative for assistance with their account.
- Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
- Assists in maintaining appropriate level of supplies.
- Attends and participates in Department meetings, along with contributing to department/office goals.
- Become familiar with ICDβ9 and CPT coding.
- Cleans, stocks, and prepares exam rooms.
- Coordinate patient appointments for Xβray, CT scans, Physical Therapy, etc. as ordered by the providers.
- Assists with obtaining and processing referral and preβcertification requirements.
- Maintains confidentiality, respect and consideration of patients and others.
- Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
- Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
- Performs and documents quality control on equipment as required.
Updated 8.20.25
Responsible for all respiratory therapy as it relates to the critical care areas including, the Intensive Care Unit and the Emergency Department and Med/Surg Floors. Is the clinical expert/resource for those areas. Supervision of daily operations as well as input for long range planning. Demonstrate knowledge or principles of growth and development and the skills necessary to provide respiratory care for patients of all age groups.
Education, License & Cert:
Must be recognized by the National Board for Respiratory Care as a Registered Respiratory Therapist and should possess a minimum of an A.S. or an A.A.S. degree.
Experience: Must possess at least three years of intensive and general care as a respiratory therapist
Essential Functions:
1. Clinical expert/resource for areas of responsibility. (Coach for staff)
2. Visibility in clinical areas.
3. Must be able to multiβtask and accept responsibility to βtake ownershipβ of his/her areas of responsibility.
4. Recognize areas for performance/process improvement and make changes to affect those areas of opportunity.
5. Cost/Fiscal Management β Work within the WLU for department and continually educate staff in this area.
6. Authorized to access medications and storage areas in the performance of essential job functions and duties
7. Direct line performance appraisals of therapists and therapist competencies for the critical care areas.
8. Shift supervision while maintaining a clinical component.
9. Oversees orientation of new employees to the critical care areas.
10. Works with team leaders in developing and updating departmental policies, procedures, protocols and pathways, along with education, implementation, and adherence.
11. Requires travel to the Sayre Campus.
Other Duties:
1. ACLS provider preferred/BLS provider.
2. Utilization review/chart review.
3. Participates in interdisciplinary groups and councils, as needed.
4. Assists the Manager of Cardiopulmonary/ Respiratory Services in spearheading special departmental projects.
5. Other duties as assigned.
Position Details:
- Schedule: Full-time (40 hours)
- Shifts: 8-5 Day
- Days: Monday through Friday
- Travels to other facilities- mileage reimbursement
- Pay- $17.34-$23.96
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Groupβs Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be selfβmotivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fastβpaced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrieβs Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patientβs confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, preβcertifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. βs policies and guidelines.
7. Responsible for daily cashβout and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fastβpaced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.
To know and understand the principles of sterile technique and their application. To follow defined procedures under the direct supervision of a registered nurse. To maintain a collaborative relationship with other nursing staff members, physicians, and ancillary staff. To maintain an appropriate level of knowledge and clinical expertise through continuing education and inβservice programs.
Education, License & Cert:
Graduate of an accredited Surgical Technician School, or LPN with a current license in the state of practice, or completion of a completed and appropriate training program for surgical technology in the United Sates Army, Navy, Air Force, Marine Corps, Coast Guard, or Public Health Service Commissioned Corps. Certified Surgical Technologist (CST) certification preferred.
Experience:
Experience preferred, but may be trained onβ theβ job, if recent graduate. Must have general knowledge of surgical procedures, and draw specialized training from working with physician or physicians on the job.
Essential Functions:
1. Demonstrates competence in performance of technical skills relative to clinical area of practice 5. Demonstrates knowledge and practice of patient care concepts. 6. Applies the principles of sterile technique during surgical procedures. 7. Participates in orientation and training program to attain competency in all services. 8. Maintains certification by participating in continuing education activities/provides documentation of required continuing education credits. 9. Promotes teamwork and collaboration among all members of the surgical team. 10. Practices within the scope of current policies and procedures of the nursing Department and nursing unit guidelines. 11. Demonstrates effective time management, flexibility and priority setting regarding work assignment. 12. Attends and participates in unit council meetings, utilizes staff meetings and other appropriate channels to resolve problems.
Other Duties:
1. Demonstrates initiative in completing work that needs to be done, within areas of responsibility. 2. It is understood that this description is not intended to be allβinclusive, and that other duties may be assigned as necessary in the performance of this position 3. Recognizes and reports potential problems to the supervisor or nursing manager on the floor.
Rev: 9-6-2023
Position Summary:
Employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License & Cert:
High School Grad or Equivalent
Experience:
Must be currently enrolled in a licensed nurse education program.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients β transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes the following support activities.
- Completes EKGs.
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates costβeffective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other divisionβspecific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and nonβverbal communications.
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept nonβroutine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, youβll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Position Details:
- Schedule: Full-time (40 hours)
- Shifts: 8-5 Day
- Days: Monday through Friday
- Pay- $17.34-$23.96
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Groupβs Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be selfβmotivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fastβpaced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrieβs Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patientβs confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, preβcertifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. βs policies and guidelines.
7. Responsible for daily cashβout and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fastβpaced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.
Operate stationary and portable xβray equipment to make radiographs of designated regions of the body. Supervise and instruct students in the clinical areas.
Education, License & Cert:
High School Diploma and graduation from an accredited Radiologic Technology program. AAS degree preferred. Certificate required: ARRT.
Experience:
Minimum of six months preferred as a registered technologist in a Radiology Department of a general acuteβcare hospital.
Essential Functions:
Performs Diagnostic radiologic procedures:
1. Adjust radiographic equipment to correct settings for each examination.
2. Accurate positioning of patients to fully utilize photometer.
3. Performs appropriate QA on images generated prior to submission to Radiologist. This includes accurate labeling of left or right side, patient name, medical record number, date and time, as well as technique.
Proficient in patient care activities as related to radiology.
1. Ability to relate to patientβs information pertaining to ordered procedures.
2. Follow protocols in dealing with patients with infectious diseases.
3.Demonstrate competency in patient preparation including informed consent, and injection of IV contrast. Knowledgeable in the correct use of Radiology Information System (EPIC), scheduling tracking, completion, downtime procedures, and PACS.
Works as part of a team to maintain high standards in Radiology.
1. Attends inservice programs as scheduled.
2. Ability to work cooperatively with other technologists, nurses, and healthcare professionals.
3. Works to keep morale high, does not complain to him/herself but works at finding a solution to a particular problem.
4. Seeks help and answers to questions when they are not sure.
5. Performs examinations in a confident, timely fashion.
6. Provides for patientβs modesty, comfort, and privacy.
7. Demonstrates willingness to accept nonβroutine work assignments, as appropriate.
Other Duties:
1. Cleaning and restocking rooms daily.
2. Performs other duties as assigned.
3. Ability to deal with stressful situations (e.g. trauma).
4. Reports problems occurring with equipment to supervisor or QA technologist.
5. Supervises, instructs and evaluates radiology students assigned to his/her area.
6. Must be able to transport portable equipment to operating room suite, emergency room, nursing units, and morgue.
7. Meets regularly at Radiology departmental meetings, with Radiology school officials to maintain current knowledge of school policies/procedures and student progress.
8. Must have ability to react quickly to emergency situations such as patient fainting, patient being unsteady while standing for procedures, if unsafe situation occurs (such as fire), getting the patient to safety and sounding alarm.
9. Must be able to work all shifts, including weekends, on a scheduled basis.
10. Must be able to lift, push, reach, bend, stoop, and walk in order to care for patients. Must be able to perform a standβpivot transfer with a 105 pound patient.
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).