Jobs in Wakefield Middlesex County, MA

Join an engaging, collaborative workplace that offers stability and real opportunities to grow your career. Imagine having it all:

• An exceptional, diverse team
• A supportive company culture
• A proven, profitable business model
• The autonomy to make an impact

They are seeking a senior Commercial Casualty Underwriter to join their growing specialty division. This is an opportunity to be part of a team that values strong broker relationships, technical underwriting expertise, and strategic growth in the middle and upper-middle market.

Location: Boston, MA (Hybrid schedule)

About the Role:

In this role, you'll manage the full underwriting cycle and build strong broker relationships, drive new business, and grow a profitable book.

The Ideal Candidate Has:

• Bachelor's degree (preferably in Risk Management, Business, or related field)
• 5–10 years of commercial casualty underwriting experience (General Liability and Commercial Auto strongly preferred)
• Background in construction, manufacturing, or transportation underwriting a plus
• Strong proficiency in Excel, Word, PowerPoint, and underwriting systems
• Relationship-driven, results-oriented, and comfortable in a production environment

You'll Receive:

• Competitive salary with comprehensive benefits package
• Health, dental, vision, life insurance, and long-term disability coverage
• 401(k) plan with company contribution
• Generous PTO, flexible hours, and strong work/life balance
• Professional growth and career development opportunities
• A collaborative, diverse, and high-performing team environment

APPLY NOW!

Our Metrowest retail client is looking for a Presentation Designer to start on Monday 03/09 for an immediate full time two week contract; in this role you'll be working on gathering documentation for a client training--

They are looking for a presentation designer that is good with organizing information for the presentation, and maybe to assist with the look and order of things for the guide as well. Ideally this will be in Keynote, but Powerpoint will work as well.

Primary Responsibilities:

• Create and update content-heavy presentations
• Interpret complex information and translate them into easily digestible graphs, charts, and infographics
• Review and apply brand standards to presentations
• Be an expert plotting charts and graphs
• Design and interpret in PPT or Keynote fluently
• Make requested changes to existing creative work submitted into the Design Studio
• Understand and interpret markups on pdfs
• Quick turn-arounds, meet tight SLAs
• Use existing branded templates to execute creative requests
• Ensure all designs meet brand standards
• Collaborate closely with art directors, designers and writers to help execute marketing materials
• Provide image retouching when needed
• Make various formats of supplied artwork (PDFs, JPEGs, PNGs, etc.)
• Follow production schedules to ensure tasks are being completed on time
• Archiving and maintenance of old files
• Keep up-to-date on latest technology trends

We're looking for a ServiceNow Developer on a 12‐month contract to support ongoing development and improvements across our clients ServiceNow platform. This role is based in Boston and follows a hybrid schedule, with a few days each week spent on‐site.

What you'll be working on

• Enhancing and maintaining core ServiceNow modules, including ITSM (Incident, Problem, Change, Request), CMDB, Discovery, Service Catalog, Knowledge Management, and ITOM.
• Building and refining workflows using Flow Designer, Business Rules, Script Includes, Client Scripts, and UI Policies.
• Developing and supporting integrations with REST and SOAP APIs.
• Improving CMDB structure, data quality, and Discovery accuracy.
• Assisting with platform upgrades, testing, and general performance tuning.
• Working with teams across the business to turn requirements into practical, scalable solutions.
• Troubleshooting issues and helping keep the platform stable and reliable.

What we're looking for

• Solid hands‐on experience working with key ServiceNow modules, especially ITSM, CMDB, Discovery, Service Catalog, and ITOM.
• Strong JavaScript skills, both server‐side and client‐side, within the ServiceNow framework.
• Familiarity with Flow Designer, Script Includes, Business Rules, and UI Policies.
• Good understanding of CMDB design, Discovery patterns, and service mapping concepts.
• Experience building integrations using REST/SOAP.
• Comfortable working in a hybrid environment and collaborating with technical and non‐technical teams.
• ServiceNow certifications are helpful but not required.

Contract details

• 12‐month contract
• Hybrid role based in Boston
• Competitive rate depending on experience

Job Responsibilities:

• Fully responsible for the operation and management of the Boston Office;
• In charge of expanding market channels in the US, planning and organizing various marketing activities;
• Responsible for consulting with families who are interested in studying abroad and converting them into signed clients;
• In charge of service management and guidance for families after they sign for studying abroad;
• Responsible for the training and development of the team.

Job Requirements:

• Full-case consultants at the partner level or top advisor level in high-end organizations or studios, proficient in US undergraduate or high school business;
• Bachelor's degree above from the top 30 universities of US News is preferred;
• Rich experience in independent full-case consultation and continuous learning ability;
• Strong self-motivation and a cooperative win-win attitude;
• Excellent presentation, communication, and service awareness skills;
• Upright values, strong presence, and strong logical thinking abilities.

Job Title: Cloud Automation Engineer

Location: Boston, MA

Employment Type: Full-Time

Job Description

We are seeking an AWS-focused engineer to build and operate a cloud analytics and dashboard layer for device and fleet data. Data lands in S3 and is queried primarily through Amazon Athena. You will own the end-to-end delivery of reliable datasets, SQL queries, and visualization dashboards used by engineering and operations teams. This role requires strong execution in a fast-paced, ambiguous environment, with a high bar for quality, operational excellence, and written communication.

Responsibilities

• Own dashboard and analytics deliverables end-to-end (design → build → test → release → operate).
• Build and maintain Amazon Athena SQL queries, views, and datasets that support filtering, drill-down analysis, and repeatable reporting.
• Develop and enhance dashboards using QuickSight and/or CloudWatch dashboards (or equivalent AWS-native visualization tooling).
• Define metrics/KPIs with stakeholders and translate requirements into clear, actionable visualizations.
• Improve cost and performance of analytics workflows (partition strategies, query optimization, efficient formats, and operational guardrails).
• Drive data quality and correctness: detect schema changes, missing partitions, late data, and regressions; write RCAs and implement durable fixes.
• Implement mechanisms that scale (dashboards as mechanisms, SLIs/SLOs where applicable, alarms, runbooks, and automated checks).
• Collaborate cross-functionally with teams responsible for ingestion/ETL; contribute to ETL as a plus (Lambda, Step Functions, scheduling).

Essential Skills

• 4+ years of relevant experience delivering dashboards and analytics solutions in AWS.
• Strong SQL proficiency with experience building maintainable, production-grade query logic.
• Hands-on experience with Amazon Athena and S3-based analytics workflows.
• Experience with QuickSight and/or CloudWatch dashboards (or comparable visualization tools integrated with AWS).
• Proficiency in TypeScript (expected usage mix approximately 60% TypeScript / 40% other technologies).
• Strong SDLC discipline: Git, code reviews, automated testing, and CI/CD.
• Strong troubleshooting and root-cause analysis skills; ability to drive issues to closure.
• Strong written communication (design notes, operational runbooks, incident summaries).
• Experience with AWS CDK (TypeScript) and Infrastructure as Code practices.

Location: Remote / Road Warrior

Must reside within the Northeast Triangle: Boston – Philadelphia - New Jersey

Travel: 75%+ (National travel required)

THE OPPORTUNITY

We are looking for a Director of Operations to be the tactical right hand to the COO. This is not a desk job and it's not theoretical. This is a roll-up-your-sleeves, boots-on-the-ground leadership role for someone who loves being in the field, fixing what's broken, and leaving things better than they found them.

You'll live on the road, help integrate new acquisitions, standardize how work gets done, and act as the critical bridge between the technicians in the field and the executives driving growth.

If you're the kind of leader who'd rather solve problems in a shop or jobsite than from a slide deck—this one's for you.

WHO YOU ARE

The Industry Vet

You know your doors and docks—sectional vs. coiling, levelers vs. lifts—and you understand how commercial door businesses actually make money.

The Road Warrior

You're energized by travel and thrive in the field. Three to four weeks a month on the road? That's your rhythm.

The Bridge Builder

You can talk shop with seasoned techs and talk KPIs with executives—earning respect on both sides and keeping everyone aligned.

The Fixer

You don't just flag problems. You jump in, fix dispatch, inventory, billing, or routing issues, and train the team so it sticks.

WHAT YOU'LL DO

Standardize Operations

Travel to newly acquired branches (often very "mom and pop") and help professionalize operations—dispatch, service flow, inventory, and more.

Lead From the Field

Coach and mentor Branch Managers and Service Managers on running strong P&Ls and efficient, profitable service operations.

Fix the Order-to-Cash Cycle

If a branch is losing money due to poor billing, bad routing, or process gaps, you'll find it, fix it, and lock in the improvement.

Integrate Acquisitions

Help blend cultures, systems, and processes—moving teams from paper to platforms like NetSuite or ServiceTitan without losing trust or morale.

Champion Safety

Lead a true "Safety First" culture across all field operations, ensuring OSHA and company standards aren't just met—but lived.

WHAT YOU BRING

• 7+ years of operations leadership in the Commercial Door, Dock, or Access Control industry
• Deep working knowledge of commercial entry solutions (doors, dock equipment, high-speed doors)
• Willingness to travel 75%+ of the time
• Comfort with ERP/FSM systems (NetSuite, ServiceTitan, or similar) and strong Excel skills
• Based in the Northeast/Midwest corridor (Boston, Chicago, DC, Philly, Cleveland, Detroit)WHY THIS IS A BIG DEAL

Build the Playbook

You won't be maintaining the status quo—you'll help create the national operational standard that scales this company from 100 to 500+ employees.

Career-Defining Role

Join at the inflection point. As the platform grows, your influence, scope, and career trajectory grow right along with it.

Compensation

$150,000 + bonus

Job Type: Full-time

Benefits:

401(k) + matching

Health, dental, vision, and life insurance

Flexible schedule

Paid time off

Professional development support

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: On the road

Front Office Assistant Manager

• Boston, MA, USA
• Full-time
• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time
• Compensation: USD72,000 - USD74,000 plus bonus

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Job Description

This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations. We are seeking an enthusiastic and detail-oriented Front Office Assistant Manager to join our team in Boston, United States.

The Assistant Front Office Manager's is a key member of our team with the primary function to manage the daily operations of the front office. They are a supervisor to all Front Office personnel, assists with guest complaints, and represents Management in the front office.

The Assistant Front Office Manager is responsible for the running of the daily operation of their shift, by providing support to the front desk staff and assisting in any guest challenges that may occur. Additionally, this role performs projects, reporting and daily operational initiatives on an as needed basis.

Day to Day Duties and Functions may include:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotel's and Resorts grooming policy
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Assist Guest Service Agents (GSAs) with check in and checkouts, confirming all standard operating procedures are followed properly.
• Supervise front desk agent with daily duties.
• Train new employees, help to develop and implement training programs
• Verify and adjust payroll for hourly staff
• Conduct interviews of potential candidates for GSA positions
• Coach and counsel GSAs, Operators and Bell staff on performance, communication and standards
• Maintain performance log for GSAs and perform disciplinary action as necessary.
• Authorize and sign adjustments and paid outs over the limit.
• Responsible for bank and maintaining it at the correct amount.
• Be up to date on all guest services, promotions, and events in the hotel.
• Handle guest complaints, react quickly, logging and notifying proper areas to service guests
• Coordinate timely availability of guestrooms with Housekeeping for check-in
• Oversee Bell and Door staff
• Confirm all daily duties are completed by Front Desk Agents, Operators, and Bell staff
• Must be able to perform all Front Desk duties.
• Brief staff daily on events of the day
• Assure entire staff is updated with new policies and procedures.
• Work with Front Desk staff to maintain and improve guest service scores
• Maintain a presence at hotel meetings and committees, as required
• Responsible for ongoing special projects and duties within the Front Office
• Log all absenteeism and employee lateness
• Oversee key inventory
• Complete special projects in a timely manner as required by FOM or GM
• Block rooms for special groups
• Other duties as required.

Qualifications

EDUCATION & EXPERIENCE:

• 1+ year of progressive Front Office supervisory experience in a hotel
• 2 or 4 year college degree preferred
• Experience in Front desk or customer service in a Hotel environment

SKILLS & ABILITIES:

• Proficiency in hotel PMS systems (Opera knowledge a plus)
• Strong communication and problem-solving skills
• Ability to work well under pressure and maintain composure
• Capable of handling financial information and data
• Excellent customer service orientation

PHYSICAL REQUIREMENTS:

• Able to stand for extended periods
• Capable of light work, including lifting up to 20 pounds occasionally

OTHER:

• Flexibility to work long hours as required
• Proficient in using office equipment and software

Salary Range: 72, ,000.00 USD plus bonus

Clearance Requirement: Active DoD Clearance (Required)

Certification Requirement: IAT Level II certification required (or obtainable within 6 months of hire)

Position Overview

We are seeking a motivated Cloud Systems Engineer . This entry-level engineering role focuses on ensuring stability, scalability, and reliability of cloud-based systems supporting mission-critical applications.

The selected candidate will collaborate with senior engineering teams to support cloud platforms, assist with system integration activities, and maintain distributed virtual environments operating within secure enterprise networks.

Key Responsibilities

• Support stability, sustainability, and performance of enterprise cloud-based infrastructure and software systems
• Assist in system integration, verification, validation, and operational support activities
• Monitor and maintain distributed virtual machine environments across cloud platforms
• Implement proactive engineering mechanisms to maintain system health and availability
• Perform functional analysis, system evaluations, and technical trade studies
• Troubleshoot system performance, configuration, and operational issues
• Develop and maintain technical documentation, procedures, and runbooks
• Collaborate with engineering teams to improve automation and operational efficiency
• Ensure compliance with DoD cybersecurity standards and operational requirements
• Participate in continuous learning and technical development initiatives

Required Qualifications

• Bachelor's degree in computer science, Information Technology, Systems Engineering, or related field
• 1–2 year of experience in cloud systems, IT infrastructure, or systems engineering
• Active DoD Security Clearance (required at time of hire)
• Basic knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform
• Understanding of Windows or Linux operating systems
• Knowledge of networking fundamentals and virtualization concepts
• Strong analytical and problem-solving skills
• Ability to work effectively in a team-oriented DoD environment
• U.S. Citizenship required

Certification Requirements

• DoD IAT Level II Certification (Security+ CE or equivalent)
• Minimum one cloud certification within 6 months of hire, such as:
• AWS Certified Cloud Practitioner / Solutions Architect Associate
• Microsoft Azure Fundamentals / Azure Administrator
• Google Associate Cloud Engineer

Preferred Qualifications

• Internship or academic experience supporting cloud or infrastructure environments
• Exposure to VMware, Hyper-V, or virtualized environments
• Basic scripting experience (PowerShell, Python, or Bash)
• Familiarity with automation or Infrastructure-as-Code concepts
• Experience supporting Federal or DoD programs

WHO WE ARE

Strand Research is a biotechnology startup dedicated to developing and optimizing novel molecules for consumer applications, with a primary focus on hair. Positioned at the crossroads of science and beauty, our mission is to address the most significant challenges in hair care faced by consumers today. We are committed to innovation driven by rigorous data and relentless pursuit of efficacy, creating solutions that will set new industry standards and redefine what is possible in hair care. Our lab is based in Kendall Square and we have secured substantial funding, providing us with several years of runway to bring groundbreaking ingredients to market.

We are at a stage of rapid growth, and looking for results-driven, high octane, resourceful individuals who thrive in a fast-paced, high intensity environment.

THE OPPORTUNITY

We're looking to hire an experienced Formulation Chemist / Technician to join the R&D Formulations team. In this role, you will be responsible for developing a wide variety of haircare formulations incorporating our proprietary ingredients. Experience with personal care or cosmetics formulation is required.

This individual will:

• Support the development of high-performance haircare formulations in accordance with project briefs and technical guidance
• Perform formulation, testing, and documentation activities while ensuring adherence to project timelines and milestones
• Contribute to scale-up efforts by preparing samples, capturing process parameters, and supporting pilot-scale or manufacturing trials
• Support formulation handoff to Product Development or external manufacturing partners through clear documentation and sample preparation.
• Follow good laboratory practices while maintaining detailed and accurate records of samples, analyses, ingredients, and results, demonstrating traceability and repeatability through organized documentation and reporting.
• Create and maintain product ingredient lists, formulation documents and final specifications for finished formulations.
• Calibrate, organize, and order equipment and ingredients as needed to perform project and investigatory tasks.
• Interface with external ingredient suppliers for sampling, ordering and maintaining technical records and inventory of raw materials.
• Stay apprised of beauty and wellness market trends, as well as formulation techniques, ingredients, and regulations to inform new product formulation and development

WHO YOU ARE

• You are an experienced personal care formulator with at least 1-2 years of industry experience in a hands-on role in the personal care industry. Knowledge of surfactant and emulsion systems is a must.
• B.S. or higher in cosmetic science or related fields is required.
• You have a strong understanding of the beauty and wellness customer and a proven ability to translate consumer needs into novel products.
• You have a solid working knowledge of industry ingredients and processing methodologies and formulation best practices.
• You are an independent problem solver with a passion for creating products that people love, consistently thinking out of the box and taking the initiative to take the next step without instruction.
• You have strong project management and organizational skills, with an ability to create structure in ambiguous situations. You can balance multiple projects at once and prioritize tasks based on project needs.
• You are a hard worker with a high level of accountability. You hold yourself to high standards but also expect those around you to ask well..
• You believe good enough never really is good enough. You want to always improve, both personally and professionally.
• You are adaptable and a team player, willing to go the extra mile and jump in on ad hoc tasks to support the overall company growth.

ADDITIONAL INFORMATION

• This position is hiring for an immediate start
• This position is in-office 5 days a week in our Cambridge, Massachusetts office

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will assist in leading Front Office team to drive for service excellence and the overall success of The Langham, Boston, by delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times while in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

• Assume all responsibilities of the Front Office operations in the absence of Director of Front Office by making logical, service oriented and responsible decisions that support the goals of the Rooms Division and the hotel.
• Ensure that all Front Desk, The Langham Services, Bell and Door colleagues deliver the highest level of guest service by anticipating guest's needs while maintaining all standards and procedures such as Leading Quality Audits, Forbes, Langham Brand Standard, and Departmental procedures, and ensure positive results in the event of situations.
• Supervise, monitor, coach and develop agents to ensure the highest level of sincere and consistent service delivery and keep the Rooms Division management informed of team performance.
• Communicate with the Rooms Division team constantly to follow up on any pending issue, record any necessary information for tracking purposes (i.e. Daily Pass on/Follow up emails, Profile notes & Comments in PMS, HotSos, IAuditor, etc.), follow through to ensure of a best outcome of the situation.
• Support duties of Guest Service Agent, The Langham Services Agent, Bell, Door, Concierge, Guest Relations colleagues and Front Office Supervisors.
• Ensure that The Langham Services colleagues deliver impeccable, luxury and personalized service at the same expected level and intensity as the Front Desk while on the phone.
• Assumes all responsibilities of Guest Relations in the absence of Guest Relations colleagues.
• Act as a liaison between hourly colleagues and Director of Front Office to maximize communication and smooth operations of all shifts.
• Work together with Rooms Division leaders to maximize revenue as well as guest satisfaction, monitor payroll and keep the team motivated.
• Work with various departments to maximize the level of guest services satisfaction and follow through on any issues.
• Train, coach, supervise and develop non-management Front Office colleagues.
• Keep his/her presence including nights and weekends to ensure that Front Office operations are effective at all times.
• Must be available variable hours/shifts, including weekends and nights.
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests' needs.
• Communicate guest and colleagues feedback to his/her manager and upper hotel management.
• Review and complete reservations to ensure seamless and memorable guest stay by reviewing arrival lists, allocating rooms, amenities, special requests etc. with Guest Relations team.
• Ensure proper VIP room assignments and room preparation.
• Promote internal hotel sales and in-house facilities. e.g. F&B Outlets, The Langham Club and Rooms.
• Able to multi-task and make appropriate decisions while remaining poised, productive in a fast-paced environment with frequent interruptions and changes.
• Ability to anticipate in order to prevent any negative situation and to provide maximum guest satisfaction.
• Additional duties not listed may also be required by Supervisor / Manager.
• Assist Director of Front Office in updating schedules, payroll, KPIs, Daily IAuditor inspection results/analysis, applicable month end reports and attend operational meetings.
• Be knowledgeable of the hotel emergency procedures and ensure that all Front Office colleagues are well trained in these procedures.

Qualifications:

• Proven management skills and ability to lead and motivate a team while maintaining the highest standards of service and adhering to hotel policies.
• A minimum of two years of Front Office management experience in a luxury hotel.
• Previous experience in five-star standards.
• College degree.
• CPR certification a plus
• Able to stand for length of shift: sit, reach, grasp, lift/carry up to 50 pounds, walk, climb, kneel, squat, bend, push, pull.
• Legally authorized to work in the United States

Salary Range:

• $80,000 - $84,000 annually

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