Jobs in Urbandale, IA

The Opportunity

The Risk Management Consultant is responsible for performing delegated trade review and surveillance to support field management to mitigate and identify potential risks and/or noncompliance issues with MML Investors Services LLC (“MMLIS”) policies or laws and regulations as required by FINRA, the SEC and state insurance and securities divisions.

The Team

The MML Investor Services, LLC Supervisory Controls Group (SCG) is a well-established team of experienced Principals working together to provide solutions for our Field representatives and management.  Team members show high levels of business acumen in the areas of communications, accountability, and relationship management.  With the experience and inquisitive nature or the group, stretch goals and other business challenges are assigned for individual growth/development adding additional value.  The team shares an ability to be agile with process utilizing their expertise and self-development capability to improve efficiency and focus on ensuring that the operations are completed timely and with quality.  The SCG seeks to provide the best-in-class partnership with team members, internal partners, and field associates.

The Impact

As a Risk Management Consultant your responsibilities will include, but not be limited to the following:

• Perform trade surveillance and monitoring activities while appropriately documenting and proactively identifying potential risks and/or violations of policies or regulations specifically within the firm’s trade review systems.

• Collaborate with trending department, field management, and business partners as needed to assist with development of corrective action plans designed to eliminate or reduce potential risks.

• Regularly monitor and communicate surveillance or sales practice trends to relevant business partners and senior management. 

• Work efficiently and effectively to meet or exceed Firm benchmarks for timeliness and productivity. 

• Partner with Compliance, Field and Home Office business partners on regulatory matters and surveillance escalations.

• Keep current with Firm policies and the regulatory environment.

• Upon request from management, perform ad hoc projects, reviews or other duties as required or assigned.

• Focus on the customer, act with integrity, value people, work collaboratively and achieve results.

The Minimum Qualifications

• Series 7 and 24 required at time of application

• 3+ years' experience in the financial services industry

• 2+ years’ broker dealer experience

• High School Diploma

• Candidates residing within 50 miles of the MassMutual Springfield, MA office will be required to work a hybrid schedule of 3 days a week.

The Ideal Qualifications

• 5+ years of broker dealer or compliance experience

• Series 53 & 4

• System knowledge: Envestnet/MAS, BPM, Wealthscape, and/ or FBSI

• Works independently while collaborating with management, business partners and Compliance

• Knowledge of trade review systems, computer skills, analytical competency and sound decision-making capacity

• Strong Microsoft office skills including Outlook, Excel, PowerPoint and Word

• Superior customer service, relationship building and communication skills

• Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style

• Change agent experience with a constant focus on continuous improvement

• Inclusive approach to working with the team and the ability to “listen to understand”

• High aptitude for effective problem resolution

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Supervisory Controls Group

• Maintain and improve relationships with all business partners

• Focused one-on-one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DK1

#LI-REMOTE

Life Insurance Signature / Authority Limits

1M Signature / 5M Authority.

• PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

  PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

Job Summary

Builds relationships with Financial Advisors and internal partners. Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities:

Field & Client Experience

• ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

• Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal

• Responsible for prescreen inquiries.

Underwriting

• Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​

• Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes. ​

• Develops and demonstrates change agility while maintaining mortality and morbidity expectations. ​

• Demonstrates continuous learning through the early adoption of new ways of underwriting. ​

• Develops proficiency with Reinsurance programs and determining where to best place a case.

• Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made. Provides active case and requirement management and provides customized service with guidance. ​

• Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement. ​

• Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

• Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.

• Discusses cases with peer reviewers with medical and technical staff, as needed. ​

• Understands and meets all quality, service, and production goals​.

• Solves issues & escalations, with guidance as needed. ​

• Partners with Underwriting Support for case management

Cross-functional leadership

• May serve as underwriting representative for improvement in product process w/collaboration w/functional partners. ​Participates in other projects as needed.

Qualifications

• A bachelor's degree or equivalent combination of education and experience is preferred.

• 1.5 years of traditional underwriting experience.

• Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

• Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.

• Proficient in computer skills and using various software packages.

• Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

• Highly organized with the ability to establish priorities and meet deadlines.

• Displays agility to manage multiple tasks​ and adapt in a changing work environment.

• #LI-Remote or LI-Hybrid

Compensation Range:

Pay Range - Start:

Pay Range - End:

Geographic Specific Pay Structure:

Structure 110:

Structure 115:

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Information Gathering (NM) - Intermediate, Underwriting Practices (NM) - Intermediate, Information Optimization (NM) - Intermediate, Insurance Acumen (NM) - Intermediate, Technology Adaptation (NM) - Intermediate (Inactive), Underwriting Ecosystem (NM) - Intermediate, Mortality, Morbidity, & Risk Analysis (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Learning Agility (NM) - Intermediate (Inactive), Adaptive Communication (NM) - Intermediate, Reasoning (NM) - Intermediate, Decision Making (NM) - Intermediate, Negotiation & Managing Objection (NM) - Intermediate, Consulting (NM) - Advanced, Attention to Detail (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Data Application (NM) - Intermediate

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups

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POSITION PURPOSE 

The Medical Assistant supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.   

ESSENTIAL FUNCTIONS 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

MINIMUM QUALIFICATIONS 

 Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

• Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

GENERAL SUMMARY:

Provides perioperative patient care, specifically in the intraoperative phase, in both the scrub and circulating roles according to established guidelines. Serves the population from neonate, infant, pediatric, adolescent, adult and geriatric.”

ESSENTIAL FUNCTIONS:

· Scrubs and circulates on cases independently, with minimal direction.

· Prepares for surgical cases in an efficient manner, anticipating needs of patient, surgeon, anesthesia and other O.R. team members.

· Provides a safe environment for patient and staff by implementing standards of aseptic technique and by controlling the physical and psychological aspects of that environment.

· Collects and analyzes data and assesses patient in developing nursing diagnosis.

· Communicates effectively with the patient, staff, physicians, and families.

· Maintains knowledge of equipment set-up and function.

· Initiates and directs room clean up and turnover.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa.

· Operating Room experience preferred.

· Basic Life Support certified within six (6) weeks of hire. The acceptable credentialing body is the American Heart Association.

· Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

· Ability to read, write and speak English language.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.