Jobs in Tysons Virginia

Position Title:Trust Services Account Specialist

City: Tysons (McLean)

State: VA

Country:US

Type: 4 (Exempt, Bargaining Unit 1 (EB)

# of Openings: 1

Category:Finance and Accounting - Trust Services Account Specialist

Company Name: Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States

Description:

Trust Services Account Specialist

The Air Line Pilots Association, International (ALPA), the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Trust Services Account Specialist for our office in Tysons (McLean), Virginia. Under the guidance of senior staff and management and as an integral part of the Member Insurance Team, the Trust Services Account Specialist will assist the Member Insurance Department by providing administrative, operational, and customer-service assistance for the:

• 
  
• ALPA Pilot Welfare Benefit Plan (PWBP);
  
• Voluntary Employees’ Beneficiary Association (VEBA);
  
• ALPA Canada Insurance Trust (ACIT); and,
  
• Air Canada Pilots Benefits Trust (ACPBT).
  

Serving as the primary operational contact between members, trustees, insurers, and ALPA staff, they ensure accurate processing of member inquiries, billing adjustments, Extended Mutual Aid (EMA) intake and documentation, claim verification, monthly payment workflows, and secure recordkeeping. They safeguard trust assets and protect member benefits while maintaining strict confidentiality and adherence to departmental procedures.

Travel: 5 - 10%.

ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities.

This position is covered by a collective bargaining agreement.

ALPA is a member-driven, staff supported, union with two internal professional unions.

Qualifications:

• 
  
• Bachelor’s degree in relevant area, e.g. Insurance, Business, Accounting, or Finance, from an accredited college or university required; or, equivalent combination of education and practical experience.
  
• Three (3) years administrative or customer/member service experience; five (5) or more preferred.
  
• Voluntary benefits insurance experience is a definite plus.
  
• Solid organizational skills.
  
• Demonstrated performance as a self-starter with the ability to work independently, without close supervision, and provide administrative solutions to various issues as they arise.
  
• Excellent interpersonal and communication skills, oral and written, for effective interaction with all levels of contacts, internal and external.
  
• Strong attention to detail and follow-through skills.
  
• Software: Microsoft Excel, Word, Power Point, and Outlook required; experience with Aptify, SharePoint, and Tableau preferred.
  

Physical Demands:

Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below.

Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office, determine what others have said or written, and converse with others and exchange accurate information.

Regularly required to sit, stand, bend, reach, and move about the office and travel locally and nationally. Also includes occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases.

Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, may be responsible to move, raise, reach, and/or retrieve binders, boxes, cases, and/or files weighing as much as 50 lbs. (Assistance may not always be available.)

ALPA offers competitive salaries with terrific benefits, including:

• 
  
• 401k Plan with Non-Elective Employer Contribution of 12% plus 2% contribution into a Market-Based Cash Balance Plan (MBCBP) after 180 days of employment. No employee contribution required! Employees can choose to make pre-tax, Roth, and after-tax contributions to the 401(k). The plan permits in-plan Roth conversions and has a 4-year vesting schedule. The MBCBP has a 3-year cliff vesting period;
  
• Generous health care benefits on day one – Aetna PPO Plan, Aetna High Deductible Health Plan, and a Kaiser HMO Plan (where available), which includes coverage for medical, dental, and vision benefits for the employee, their spouse, and/or dependent children. Employees do not have to pay premiums if they enroll in the Aetna High Deductible Health Plan or the Kaiser HMO Plan;
  
• days paid vacation and holidays per year plus 2 volunteer days per year;
  
• Generous sick and bereavement leave;
  
• Competitive parental leave;
  
• Company-paid coverage for long term disability, life insurance, and accidental death & dismemberment;
  
• Flexible Spending and Health Savings accounts;
  
• Retiree health plan and a retiree health account (retiree HRA). Funds in the retiree health account can be used to pay for eligible medical expenses in retirement;
  
• Education Assistance Program that reimburses 100% of eligible expenses;
  
• Optional benefits include a legal plan, supplemental life insurance, college 529 plan, pet insurance, long term care insurance, and qualified transportation fringe benefits (where available); and,
  
• Partial remote work opportunities are available after six months of service.
  

PROJECTED ANNUAL SALARY RANGE: $ 67,981.00 – $ 95,276.00

Relocation not provided.

Sponsorship not available for this position.

PM19

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PI282938194

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make peoples day.

Shoppers make it all happensign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Its that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule*
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

*Subject to availability of batches in your area.

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Preferred

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Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor stores, convenience stores, and more. Looking for a flexible way to earn extra cash? Grubhub is the gig for you. 

Why deliver with Grubhub? 

• Earn competitive pay and keep 100% of your tips from completed deliveries 

• Create your own flexible schedule to work when you want 

• It's easy to get started, with no resume, interview, or experience required 

• Get paid instantly with Instant Cashout 

All you need to get started is: 

• A car (or scooter/bike in select areas) 

• Valid driver's license and auto insurance for drivers 

• Valid driver's license or state ID for bikers 

• Smartphone (with a data plan) 

Ready to hit the road? Download the app to get started! 

All drivers must also be at least 18 years of age (21+ in Las Vegas). Grubhub delivery partners are independent contractors, not employees of Grubhub.

Position Overview

The Cabin Crew Aide is responsible for delivering the highest standards of safety, service excellence, and confidentiality aboard flights transporting heads of state, senior government officials, diplomats, and high-security delegations. This role requires exceptional professionalism, refined protocol knowledge, cultural intelligence, and the ability to perform seamlessly in high-pressure, security-sensitive environments.

Key Responsibilities

Safety & Compliance

• Ensure full compliance with international aviation safety regulations and operator-specific procedures.
• Conduct detailed pre-flight and post-flight safety checks.
• Deliver tailored safety briefings for government officials and diplomatic delegations.
• Coordinate with flight deck crew, security teams, and government protection units regarding emergency protocols.

Diplomatic Protocol & Government Etiquette

• Apply knowledge of international diplomatic protocols, seating precedence, cultural nuances, and official forms of address.
• Manage protocol-sensitive arrangements such as delegation seating, ceremonial requirements, and discreet movement onboard.
• Liaise with embassies, consulates, and government agencies to ensure correct handling of VIP expectations and special requests.

VVIP Service Excellence

• Deliver highly personalized, luxury service to heads of state and senior VIPs.
• Plan, design, and execute bespoke onboard dining, including gourmet menu preparation and premium service standards.
• Maintain impeccable cabin presentation and attention to detail throughout the flight.
• Manage confidential documents, personal items, and VIP preferences with absolute discretion.

Security & Confidentiality

• Maintain strict confidentiality regarding passenger identities, movements, conversations, and mission details.
• Adapt quickly to last-minute itinerary changes and high-security operations.

Operational Coordination

• Coordinate with ground handling teams, diplomatic lounges, airport authorities, and protocol officers.
• Oversee catering orders, special dietary requirements, and high-end amenities procurement.
• Prepare detailed cabin readiness reports and VVIP preference logs.

Required Qualifications

Professional Qualifications

• Valid Cabin Crew License (CCA / EASA / GCAA / FAA or equivalent).
• Minimum 3–5 years of experience in VIP, VVIP, corporate jet, or first-class commercial aviation.
• Experience working with government, military, or diplomatic clientele highly preferred.

Skills & Competencies

• Strong understanding of diplomatic protocol and multicultural etiquette.
• Outstanding communication, discretion, and emotional intelligence.
• High-level culinary service skills (silver service, guéridon, wine knowledge).
• Crisis management, conflict resolution, and emergency response ability.
• Fluency in English; additional languages (Arabic, French, Spanish, etc.) are an advantage.

Personal Attributes

• Impeccable grooming and professional appearance.
• Calm under pressure; able to adapt to rapid operational changes.
• Highly confidential, trustworthy, and security-conscious.
• Service-driven mindset with meticulous attention to detail.

Additional Requirements

• Ability to travel extensively and be on short-notice standby.
• Valid USA passport with the ability to obtain security clearances.
• Willingness to undergo periodic protocol, cultural, and security training.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
• This position does not offer relocation assistance; local candidates are preferred.

Location:  Hybrid, McLean, VA office. 

About Vanbridge, an EPIC Insurance Brokers company. 

Vanbridge bridges the gap between insurance and capital markets, enabling our clients to manage risk, enhance strategies, and strengthen long-term financial performance. We go beyond the perceived limits of insurance to maximize its potential. As part of EPIC Insurance Brokers & Consultants, with revenues approaching $2 billion, we're proud to be consistently recognized as a "best place to work" with exceptional team retention, competitive compensation, and unmatched camaraderie.

Our interdisciplinary team of insurance, capital markets, legal, and tax professionals provides concierge-level consulting on estate, business, and financial planning strategies. We serve RIAs, CPA and law firms, family offices, private equity firms, corporations, and high-net-worth individuals who count on us for world-class solutions.

We are seeking a highly organized, detail-oriented, and proactive Executive Assistant to support the Director of Executive Benefits. This is a dynamic role at the intersection of high-touch client service and sophisticated planning. You'll serve as the operational backbone of a fast-paced practice, ensuring seamless coordination across client engagements, advisor relationships, and internal teams.

The ideal candidate thrives under pressure, anticipates needs before they arise, and brings both polish and practicality to everything they do. You'll gain exposure to advanced insurance concepts, estate planning strategies, and executive benefits, making this an exceptional growth opportunity for someone building a career in financial services.Key Responsibilities

• Provide comprehensive administrative support including calendar management, travel coordination, and meeting preparation
• Prepare and maintain reports, presentations, and documentation with exceptional attention to detail
• Handle confidential information with the utmost integrity and discretion
• Monitor deadlines and ensure timely completion of tasks and projects
• Manage CRM data entry, auditing, and task tracking with accuracy and consistency

• Coordinate client communications, scheduling, and follow-ups to ensure seamless service delivery
• Prepare materials for client meetings including paperwork, presentations, and supporting documentation
• Serve as a "concierge" liaison between advisors, internal teams, and external partners
• Assist with case design support, sharing concepts and strategies, and scheduling virtual meetings
• Support point-of-sale activities and post-sale relationship nurturing

• Review client data including assets, liabilities, insurance policies, estate documents, and tax returns
• Create net worth statements and input retirement planning data into planning software
• Summarize key components of life insurance, annuity, disability, and long-term care policies
• Support illustration and case design processes using industry software
• Conduct research and synthesize data to support strategic recommendations

• 5+ years of experience as an Executive Assistant, Personal Assistant, or similar administrative role
• Bachelor's degree in business, finance, or related field preferred (or equivalent experience)
• Strong proficiency in Microsoft Office Suite, Excel (formulas, pivot tables, reporting)
• Exceptional organizational skills with demonstrated ability to manage multiple priorities under tight deadlines
• Outstanding written and verbal communication skills
• High level of discretion, confidentiality, and professional judgment
• Self-driven with a sense of urgency, adaptability, and a results-oriented mindset
• Team-first mentality with a collaborative, supportive approach

• Experience in financial services, insurance, or executive benefits industry
• Familiarity with CRM systems (Salesforce preferred) and document management tools
• Working knowledge of financial planning software a plus
• Some understanding of life insurance products, planning concepts, or executive benefits (preferred)
• Life, Health, or FINRA Series 6/63 licenses a plus (or willingness to obtain)
• Experience with virtual meeting platforms (Zoom, MS Teams)

• Competitive compensation and comprehensive benefits (medical, dental, vision, pharmacy)
• Hybrid work environment with flexibility and work-life balance
• Exposure to sophisticated financial planning and executive benefits strategies
• Clear pathways for professional growth and career advancement
• A collaborative, supportive culture recognized as a "best place to work"
• Wellness programs, life and disability insurance, and additional employee benefits

COMPENSATION: 

The national average salary for this role is $65, $85,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY Vanbridge/EPIC: 

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page:   

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at:  

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Project Accountant

Location: Sterling, VA

Department: Project Management

Join the Team at Vertical Mechanical Group (VMG)

At Vertical Mechanical Group (VMG), we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative solutions drives our success and fuels continuous expansion. We’re excited to offer opportunities for motivated professionals who are ready to elevate their careers. When you join VMG, you become part of a close-knit, supportive team that values both its employees and clients. Here, your growth powers our success.

Position Summary

The Project Accountant supports the successful execution of commercial mechanical construction projects by managing project financial controls, subcontractor compliance, and cost tracking. This role partners closely with Project Executives (PXs), Project Managers (PMs), and the accounting team to ensure accurate budgeting, timely billing, and strong cost control throughout the entire project lifecycle.

Key Responsibilities

Subcontractor Compliance & Documentation

• Manage subcontractor compliance requirements across assigned projects.
• Track and verify contractor licenses, business licenses, and jurisdictional requirements.
• Collect, track, and maintain Certificates of Insurance (COIs) specific to each project.
• Maintain organized records of executed Master Service Agreements (MSAs/ASAs) and subcontractor agreements.
• Ensure all subcontractors have signed agreements prior to subcontract issuance.
• Support audit readiness by maintaining complete and accessible compliance documentation.

Project Controls & Cost Management

• Review and maintain project budgets; flag over/under budget concerns to PXs and PMs.
• Monitor job costs and advise project teams of potential cost overruns.
• Review invoice coding to ensure accuracy against budgets and cost codes.
• Assist with project forecasting, cost-to-complete calculations, and financial projections.
• Track commitments and verify accuracy in project management and accounting systems.
• Enter, track, and maintain Subcontract Change Orders (SCOs), Prime Contract Change Orders (PCOs), and PCCOs.
• Maintain accurate change order logs and issue back charges to subcontractors as required.
• Verify invoices have approved Purchase Orders prior to processing.

Billing & Financial Coordination

• Partner with the Accounting team to prepare and submit monthly billings to General Contractors.
• Support forecast accuracy and billing alignment with field progress and contractual terms.
• Review subcontractor pay applications for accuracy, percent complete, and approved change orders.
• Communicate discrepancies and coordinate payment updates with accounting.

Qualifications & Experience

• 3+ years of experience in construction or project accounting.
• Prior experience in commercial mechanical, HVAC, or plumbing construction strongly preferred.
• Solid understanding of project budgets, cost codes, commitments, change orders, and pay applications.
• Experience with construction project management and accounting systems (e.g., Procore, Sage Intacct, or similar).
• Strong attention to detail with excellent organizational and follow-up skills.
• Ability to communicate effectively with project teams, subcontractors, and accounting staff.

Core Competencies

• Project financial controls
• Subcontractor compliance management
• Cost tracking and forecasting
• Billing and pay application review
• Cross-functional collaboration

The A&P Mechanic – G650 is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the G650 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.

The ideal candidate has advanced experience with the G650 platform, knowledge of G650-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.

Key Responsibilities

Aircraft Maintenance & Repair

• Perform scheduled and unscheduled maintenance on the G650, including A/B checks, cabin systems maintenance, and Gulfstream-specific modifications.
• Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
• Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
• Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.

Regulatory Compliance & Documentation

• Ensure all maintenance actions comply with FAA regulations, company procedures, and Gulfstream-specific maintenance programs.
• Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
• Review and apply service bulletins.
• Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.

Inspection, Diagnostics & Troubleshooting

• Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to G650 configuration.
• Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve discrepancies.
• Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.

VIP Cabin, Interior & Special Systems Support

• Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
• Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
• Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.

Safety, Quality & Operational Excellence

• Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
• Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
• Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
• Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.

Required Qualifications

• Valid FAA Airframe & Powerplant (A&P) Certificate.
• 3–5+ years of experience maintaining G650 platforms.
• Strong experience with:
• G650 interior and cabin systems
• Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
• VIP cabin repairs, CMS systems, and premium interiors
• Ability to read and interpret data, manuals, engineering drawings, and wiring diagrams.
• Capable of working in high-standards VIP or corporate aviation environments.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

Preferred Qualifications

• G650 Maintenance Training Certification.
• Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
• FCC License, NCATT or avionics endorsements, or AET certifications.
• AOG experience with international travel capability.
• Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
• This position does not offer relocation assistance; local candidates are preferred.

Core Competencies

• Extreme attention to detail and craftsmanship
• High professionalism and discretion
• Strong troubleshooting and diagnostic capability
• Excellent communication and teamwork
• Ability to adapt in high-tempo VIP operations
• Customer-service mindset for VVIP standards

The A&P Mechanic – Boeing 737-MAX 8 BBJ is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the Boeing Business Jet (BBJ) MAX 8 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.

The ideal candidate has advanced experience with the 737-MAX platform, knowledge of BBJ-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.

Key Responsibilities

Aircraft Maintenance & Repair

• Perform scheduled and unscheduled maintenance on the 737-MAX 8 BBJ, including A/B checks, cabin systems maintenance, and BBJ-specific modifications.
• Troubleshoot and repair MAX-series systems, including advanced avionics, fly-by-wire spoiler systems, LEAP-1B engines, and modernized electrical architecture.
• Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
• Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
• Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.

Regulatory Compliance & Documentation

• Ensure all maintenance actions comply with FAA regulations, company procedures, and BBJ-specific maintenance programs.
• Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
• Review and apply Boeing AMM, BBJ CMP, SRM, IPC, WDM, and service bulletins.
• Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.

Inspection, Diagnostics & Troubleshooting

• Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to BBJ configuration.
• Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve MAX 8 discrepancies.
• Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.

VIP Cabin, Interior & Special Systems Support

• Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
• Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
• Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.

Safety, Quality & Operational Excellence

• Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
• Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
• Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
• Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.

Required Qualifications

• Valid FAA Airframe & Powerplant (A&P) Certificate.
• 3–5+ years of experience maintaining Boeing 737 platforms, ideally the MAX series.
• Strong experience with:
• Boeing Business Jet (BBJ) interior and cabin systems
• LEAP-1B engines and MAX-series avionics
• Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
• VIP cabin repairs, CMS systems, and premium interiors
• Ability to read and interpret Boeing technical data, BBJ CMP manuals, engineering drawings, and wiring diagrams.
• Capable of working in high-standards VIP or corporate aviation environments.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

Preferred Qualifications

• Boeing 737-MAX or BBJ GenFam / Maintenance Training Certification.
• Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
• FCC License, NCATT or avionics endorsements, or AET certifications.
• AOG experience with international travel capability.
• Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
• This position does not offer relocation assistance; local candidates are preferred.

Core Competencies

• Extreme attention to detail and craftsmanship
• High professionalism and discretion
• Strong troubleshooting and diagnostic capability
• Excellent communication and teamwork
• Ability to adapt in high-tempo VIP operations
• Customer-service mindset for VVIP standards

Why You Want To Work Here:

We are a leading nonprofit with a mission to offer comprehensive training to industry professionals, advance groundbreaking research, and advocate for policies that positively impact the lives of children and families across the nation. In this position we seek a highly personable and organized individual to manager inbound phone calls while providing top notch customer service.

Responsibilities of the Call Center Representative:

• Answer all incoming telephone calls and email inquiries
• Answer inquiries and provide information, provide exceptional customer service support in navigating program policies and procedures
• Determine applicant eligibility according to program policies
• Coordinate responses with the appropriate personnel if customer requires an escalated level of support
• Clearly document all customer conversations in call tracking system
• Maintain respectful, professional working relationship with program participants
• Maintain high-ethical standards including maintaining strict confidentiality
• Perform other duties as assigned

Qualifications of the Call Center Representative:

• Completed bachelor's degree or relevant experience
• Excellent customer service skills
• Good communication skills (oral, written, and listening)
• Conflict resolution skills
• Must be able to interact positively and cooperatively with individuals at all levels over the phone
• This position requires completion of a satisfactory background check

Call Center Representative

Arlington, VA (Hybrid)

Full-time

$20/hr