Jobs in Tysons Corner, VA

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $105,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $105,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $105,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Why Us

Join B&B Solutions, an innovative and mission-driven organization where your talents will thrive and make a real impact. Become part of a team committed to driving change and creating exciting opportunities! B&B Solutions delivers multi-faceted and nuanced support services for Federal, State, Local, and Commercial clients. Our expertise encompasses Professional Services/IT Support, Administrative Support, and Facilities/Construction Support. 

At B&B Solutions, our vision is to continuously grow and evolve while delivering Excellence From Start to Finish.

About the Position 

We are seeking a skilled Quality Control Manager (QCM) with experience in federal construction projects and a strong understanding of contract compliance, safety standards, and industry regulations. The ideal candidate is a strategic thinker with strong leadership skills and a proven track record in implementing and maintaining effective quality control processes. If you’re committed to delivering high‑quality, compliant, and safety‑focused solutions for our client, this job is for you.

Location: Arlington, VA

Key Responsibilities

• Manage the project’s Three‑Phase Quality Control System (Preparatory, Initial, Follow‑Up) in accordance with USACE and federal contracting standards.
• Review contract documents, drawings, and specifications; ensure all quality requirements are understood and implemented.
• Conduct daily site inspections and document findings in required QC reporting software.
• Maintain QC documentation, including testing logs, submittals, daily reports, and deficiency tracking.
• Coordinate and schedule all required inspections, testing, and third‑party quality activities.
• Work closely with project managers, superintendents, subcontractors, and government representatives to resolve quality issues.
• Verify that materials, workmanship, and installations meet contractual and regulatory requirements.
• Lead Quality Control meetings and ensure all stakeholders understand project quality expectations.
• Monitor corrective actions and ensure timely resolution of deficiencies.
• Ensure all work is performed in compliance with federal safety and environmental regulations (e.g., OSHA, EPA).
• Support project closeout documentation, including as‑builts, punch lists, and warranty information.

Required Qualifications

• Bachelor’s degree in Construction Management, Engineering, or related field or equivalent construction QC experience.
• Minimum 10+ years of quality control experience on vertical or horizontal construction projects.
• Experience working with federal government construction contracts, including USACE, NAVFAC, GSA, or VA projects.
• Strong knowledge of federal construction standards, specifications, and QA/QC processes.
• Proficiency with QC documentation and government software systems (RMS/QCS).
• Excellent communication, leadership, and problem‑solving skills.
• Ability to read and interpret construction drawings, specifications, and technical documents.
• Ability to work onsite and coordinate with multiple subcontractors and government inspectors.

Preferred Certifications

• USACE Construction Quality Management (CQM-C) certification 
• OSHA 30 certification.
• Professional certifications such as CQE, CQA, or PMP are a plus.

Security Requirements

• Must be a U.S. Citizen.
• Must be able to obtain and maintain a cleared background check and fingerprinting prior to onboarding.

Compensation

We offer a competitive compensation package, commensurate with experience, and the opportunity for professional growth within our organization. 

Benefits

• 401(k)
• Health
• Dental
• Vision
• Sick Leave
• Vacation
• Paid Holidays
• Life Insurance
• Short/Long-Term Disability and Accidental Death

At B&B Solutions, we take pride in our commitment to diversity and inclusion. We are an equal opportunity employer and do not discriminate against any employee or candidate for employment due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, those with disabilities, veterans or any other federal, state, or local protected class.

Sales Representative

Industry | Industrial - Chemicals Industrial - Cleaning Products or Services

Location | Reston, VA

Salary | $60,000

First Year Potential | $100,000

Territories | Northern Virginia

Reference | 12114

Job Summary

Growing industrial services provider is looking to build their Northern VA sales team. Qualified candidates will have a highly competitive personality, a professional presentation and 1 or more years of stable B2B sales. This compsny is booming and looking for serious, committed and driven sales professionals ready to build a career here. This is a hunting position focused exclusively on securing new business through prospecting (in person) and cold calling. Must be resilient, have thick skin, and have the ability to handle rejection. Base salary of $50K – $60K with a first year target income of $80K – $100K plus company provided credit card for all work related travel, parking, tolls and fuel. MUST RESIDE IN NORTHERN VA- candidates living outside this area will not be considered. Hiring immediately!

Location: MUST be located in Virginia – Dulles, VA or Arlington, VA

At TIGER Drylac, we believe great sales start with genuine conversations and strong relationships. We’re currently looking for an Inside Sales Representative to join our North American team and support our customers from our Virginia locations (Dulles or Arlington).

This role is ideal for someone who enjoys connecting with people, solving problems, and driving results through thoughtful, consistent outreach.

• Manage an assigned customer list using outbound calls, emails, and text-based sales outreach
• Re-engage inactive customers and help grow existing relationships
• Support customers by answering questions, troubleshooting issues, and finding the right solutions
• Conduct market and customer research to better understand needs and opportunities
• Apply practical selling and negotiation techniques in day-to-day interactions
• Maintain regular communication with customers, sales teammates, and internal partners via phone, email, text, and webchat

• Minimum 2 years of outbound phone sales experience
• Strong communication and negotiation skills
• Comfortable working with SAP, CRM systems, Outlook, Microsoft Teams, and Excel
• Self-motivated, results-focused, and organized
• Able to work with urgency in a fast-paced environment
• English is required; Spanish or French is an asset
• Must be located in Virginia and able to work from Dulles, VA or Arlington, VA

• Team: Inside Sales
• Reports to: Inside Sales Manager
• Number of Openings: 1

If you enjoy building meaningful customer connections and want to be part of a team that values clarity, ownership, and collaboration, we’d love to hear from you.

TIGER Drylac USA, Inc, In is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. TIGER Drylac USA, Inc makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Now Hiring: Cath Lab Tech / RCIS – Richmond, VA

We are currently looking for an experienced Cath Lab Tech (ARRT) or RCIS professional for an exciting travel opportunity in Richmond, VA.

Position: Cath Lab Tech

Location: Richmond, VA

Shift: 7:30 AM – 6:00 PM

Weekly Gross: $3496

Breakdown:

W2: $23/hr

Hosing & Meal stipend: $2576/weekly

Shift: 8 hours (7:30 AM – 6:00 PM)

Guaranteed Hours: 40 hours/week

Contract: 13 weeks

EMR: Epic

Cath Lab Suites: 13

Average Cases: ~5 per day

Requirements:

Active Virginia license at submission

BLS certification

ARRT (with VA license) OR RCIS

Minimum 2 years of Cath Lab experience

Schedule Details:

• No regular weekends

• On-call: 1–2 shifts per week + 1 weekend per month

• Holidays: 1 major & 1 minor

Join us at the forefront of accessible cancer care! United Theranostics is a brand-new, innovative nuclear medicine clinic revolutionizing how patients access life-changing radiopharmaceutical therapy (RPT) in the community setting. We're breaking down barriers and bringing cutting-edge treatment closer to home. As a newly launched practice, we're building something special from the ground up—a warm, patient-centered clinic where compassionate care meets advanced medicine. Every patient who walks through our doors receives personalized attention in a comfortable, outpatient environment designed with their well-being in mind. This is your chance to be part of something transformative from day one, helping shape the future of community-based cancer treatment!

About the Role: We're searching for an exceptional Certified Medical Assistant (CMA) who is equal parts warm-hearted patient advocate and organizational powerhouse to join us as our Patient Care Coordinator. You'll be the heartbeat of our clinic—the friendly, reassuring face that patients see first and the steady, skilled professional who guides them confidently through every step of their care journey. This isn't your average front-desk role. You'll seamlessly blend concierge-level patient experience—think white-glove scheduling, empathetic communication, and meticulous attention to detail—with meaningful hands-on clinical care, from taking vitals to preparing patients for life-changing procedures. If you love making people feel truly cared for, thrive in a fast-paced environment, and want to do work that genuinely matters, this is the role for you.

What You'll Do:

• Be the warm, welcoming first impression every patient deserves—because first impressions in healthcare are everything
• Handle calls, emails, and patient inquiries with professionalism, empathy, and a calm, reassuring presence
• Shepherd patients seamlessly through registration, treatment, and post-care follow-up
• Verify and accurately enter patient information and insurance details with precision
• Process copays and safeguard medical records with the utmost discretion
• Collaborate closely with physicians and clinical staff to deliver coordinated, seamless care
• Own appointment scheduling and patient communications—keeping every moving piece running smoothly
• Assist with supply ordering and receiving to keep the clinic running at full capacity
• Step into clinical care confidently: take vitals, prep patients for procedures, and document critical medical information
• Keep exam rooms spotless, stocked, and procedure-ready at all times
• Assist patients with mobility, transfers, and comfort during procedures with skill and compassion
• Perform all CMA duties within scope—because safety and excellence are non-negotiable

About Our Team: We're a tight-knit, collaborative crew that moves fast, communicates openly, and genuinely enjoys showing up for each other—and for our patients. As a growing start-up clinic on the cutting edge of radiopharmaceutical therapy, we offer rare exposure to clinical research through ongoing trials and the chance to grow your skills in one of the most exciting frontiers in oncology. In a small clinic like ours, no two days look the same. You'll wear many hats, make real decisions, and see the direct impact of your work on patients' lives every single day. If you love variety, thrive with ownership, and want your work to truly mean something—you'll feel right at home.

What You'll Need to Get the Job Done:

• Associate's degree or equivalent experience
• Certified Medical Assistant (CMA) credential, preferred
• 3+ years in a healthcare or medical office setting
• Familiarity with medical terminology and insurance workflows
• Discretion with confidential information and sound judgment
• Ability to sit, bend, squat, and assist with patient transfers as needed

What Will Make You Great at This Job:

• Strong multitasking and time management skills—you juggle with grace
• Rock-solid reliability and punctuality the team can count on
• A naturally warm, patient-centered approach that puts people at ease
• Clear, confident communication with patients and colleagues alike
• Deep compassion and empathy—especially for patients navigating a cancer diagnosis
• Flexibility and composure in a dynamic, ever-evolving clinical environment
• Laser-sharp organizational skills and obsessive attention to detail
• A true team player mentality—no task is beneath you, no challenge too big

Come build something meaningful with us. At United Theranostics, you won't just have a job—you'll have a purpose. Join a team that's rewriting what community cancer care looks like, one patient at a time.

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.