Jobs in Tarzana, CA

Do you want to become a surrogate? We are now offering a sign on bonus to all qualified and matched surrogates that sign contracts. The first step is to fill out our surrogate application. A fertility specialist will contact you to continue the process. For intended parents interested in surrogacy to start or grow their families please contact us today. The surrogacy process is complex, but we will be with you every step of the way. Call today to get started.

Women who may have the ability to produce eggs but are unable to use their uterus or do not have a uterus, may consider a surrogate. A donated egg may also be used with the surrogate in the event a woman cannot produce her own eggs or her uterus is not intact or insufficient to carry a pregnancy. In either case, the husband's sperm, if viable, may be used.

Using an egg donor unrelated to the surrogate carrier eliminates any biological tie. The egg of the surrogate is never used as part of the assisted reproduction process, so that a surrogate is never in the position of delivering her own biological child.

The basic requirements of a woman to serve as a surrogate are:

• Emotionally stable
• Responsible
• In good physical health
• Non-smoker
• Has had at least one successful pregnancy
• Is capable of carrying a child to full term

A woman is not required to fall within a particular age range to serve as a surrogate, but most intended parents prefer a surrogate under the age of 40. For more information on surrogacy please see the documents on the left side of this page.

In Texas, there is a judicial process for validating the Gestational Contract (the contract between the intended parents and the surrogate). Included within the various requirements for having a Gestational Contract validated by a Texas court is that the intended parents must be married and the surrogate must have previously carried a child to term. Additionally, there are residency requirements that apply to either the surrogate or the intended parents, but not both.

Compensation for a surrogate services generally starts in the range of $35,000 - $40,000, for base compensation with over all fees up to 70k, in many cases. The amount of compensation is dependent upon a variety of factors, including, but not limited to, whether the surrogate carries twins, what procedures a surrogate is required to undergo and whether the delivery is vaginally or by cesarean section.

A MISSION WORTHY OF A CAREER! If you're looking for "just a job," then stop reading right now.

But, if you're looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S.

Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.

USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify.

Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below) .

Salary and Benefits Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632
- $92,219 per year.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be eligible for up to $20,000 in incentives.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.

Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.

Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.

Or will receive a bachelor's degree with Superior Academic Achievement.

Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.

Please refer to the BPA GL-9
- 11 announcement.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Position: Customer Support Associate (On-site LA)

Compensation: Base Pay: $23.00–$26.00/hour + Uncapped bonus earning potential

Target Total Compensation (TTC): Top performers consistently exceed $36.40 per hour (reflecting a 40%+ increase over base pay).

Location: North Hollywood, CA

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand in North Hollywood, LA. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $23–$26/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

Buyer

Location: Santa Monica, CA (Onsite)

Compensation: $70,000 + Commission

Team: Trade Desk / Vehicle Sourcing

⸻

About Plug

Plug is the industry’s first EV-exclusive wholesale online auction platform.

EVs’ functionality, longevity, and value depend on factors like range, computer hardware, software-enabled features, destination charging networks, tax credits, and battery health. But in today’s market, most EVs are bought and sold using processes and data sources built for ICE vehicles. EV-specific information is generally absent or inaccurate, which is a disadvantage to most buyers and suppresses residual values.

Backed by world-class venture capital firms with deep expertise in automotive marketplaces, and founded by the former head of North America Remarketing at Tesla, Plug makes buying qand selling used EVs faster, more transparent, and more profitable for dealers.

⸻

The Opportunity

Plug is looking for a wholesale EV Buyer to join our growing team. This is a critical, high-ownership role where you will work directly with inbound consumer leads and vehicle submissions via our EV Trade Desk. You’ll be responsible for appraising vehicles, managing offers, and ensuring successful and timely purchases, all while helping Plug scale.

This is a fast-moving role that demands a sharp eye for vehicle condition, pricing acumen, and relentless follow-up. You’ll work closely with sales, operations, and leadership to ensure every deal is tight, every margin is sound, and every seller is taken care of with speed and professionalism.

⸻

Key Responsibilities

• Appraise vehicles submitted via Plug’s EV Trade Desk, using internal pricing tools and industry knowledge to develop competitive, margin-conscious offers.
• Field inbound inquiries from consumers and present offers.
• Negotiate prices and make financially sound buying decisions, balancing margin and volume targets.
• Own the offer pipeline – manage follow-up cadence, move customers through each step, and close the loop on transactions efficiently.
• Coordinate with operations to ensure all documents, payments, and vehicle details are processed accurately and on time.
• Monitor market and retail pricing trends in the EV space to inform offer strategy and optimize conversions.
• Maintain clean, organized workflows using Plug’s internal systems (CRM, appraisal tools, etc.)
• Provide consistent feedback to leadership on pricing trends, consumer behavior, and opportunities to improve workflows.

⸻

Who You Are

This role isn’t for everyone. It’s for someone who wants to be in the middle of the action, who lives and breathes cars (especially EVs), and who can handle the pressure of making fast, smart, high-stakes decisions.

Non-Negotiables:

• Deep passion for cars and/or EVs.
• High integrity – we’re building a trusted platform; cutting corners is not an option.
• Automotive experience – ideally in buying, appraising, remarketing, or dealership roles.
• Exceptional communication skills – verbal, written, and interpersonally.
• Sense of urgency – leads come in hot, and speed wins.
• Detail-oriented and accurate – small mistakes are expensive.
• Availability outside 9–5 – we’re commission-driven, and opportunity doesn’t keep office hours.

⸻

Compensation

Base Salary: Competitive

Commission: Uncapped — top performers are expected to earn into the six figures

KPI-Aligned: Commission will be based on accepted offers, gross margin, and pipeline management

⸻

Location

This is a full-time, onsite position based in Santa Monica, CA. We are only considering candidates who are currently located in, or willing to relocate to Los Angeles. Relocation assistance is not provided.

⸻

Plug is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.

Revenue Operations Associate

Location: Santa Monica, CA (ONSITE ONLY)

Employment Type: Full-Time

Compensation: $90,000 - $110,000 + Equity

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

As we scale to thousands of vehicles per month our revenue engine has to be highly automated, deeply instrumented, and brutally efficient. We’re hiring a Revenue Operations Associate to sit at the center of that system.

Reporting to our Director of Revenue Operations, you’ll be the person who turns messy reality into scalable systems — translating how deals actually move through Plug into workflows, automations, dashboards, and insights that make the entire company faster and smarter.

This is an early-career, high-trajectory role for someone who loves both execution and systems thinking: you’ll get your hands dirty every day, then zoom out and improve how everything works.

What You’ll Do...

Run the Revenue Machine

You’ll operate directly inside our revenue workflows:

• Support deal flow across Sales, Partnerships, and Operations
• Keep HubSpot (and connected systems) clean, accurate, and reliable
• Track leads, opportunities, contracts, titles, payments, and fulfillment
• Resolve data issues, broken flows, and edge cases

Turn Chaos Into Systems

You’ll help design and build the systems that power Plug’s revenue engine:

• Build and maintain HubSpot workflows, pipelines, automations, and properties
• Design rules for how deals move between stages
• Implement lead routing, task automation, SLA tracking, and lifecycle logic
• Connect HubSpot to tools like Slack, Zapier, Google Sheets, etc.
• Your job is to make sure the system works even when humans don’t.

Use AI & Automation to Kill Manual Work

You’ll take a tech-forward, automation-first approach to everything:

• Identify repetitive or error-prone workflows and eliminate them
• Use tools like Zapier, APIs, or lightweight scripts to automate processes
• Apply AI (LLMs, OCR, data extraction, classification) to speed up ops work
• Continuously look for ways to reduce clicks, handoffs, and manual data entry

Generate High-Value Insight From the Data

Because you’re inside the workflows, you’ll be uniquely positioned to surface insights:

• Build reports and dashboards on funnel performance, cycle time, conversion, and bottlenecks
• Analyze where deals stall, leak, or get delayed
• Identify patterns in partner behavior, pricing, or operational friction
• You won’t just run the system — you’ll help design what it should become.

What You’ll Bring...

• 1-4 years into your career in operations, RevOps, BizOps, consulting, analytics, or a systems-heavy role
• Extremely sharp, structured, and detail-oriented
• Naturally think in workflows, rules, dependencies, and edge cases
• Get frustrated by messy data, broken processes, and manual work
• Comfortable working inside tools like HubSpot, Salesforce, Airtable, Notion, or similar
• Curious about automation, AI, and using technology to make teams more efficient
• Have experience supporting or operating within a revenue or operations environment
• Able to both execute in the weeds and step back to improve how the system works
• Learn new tools quickly and enjoy figuring out how things actually operate
• Communicate clearly in writing and in conversation
• Don’t just do what you’re told – you ask “why does this exist, and how could it be better?”

Why Plug?

• Build the operating backbone of a company at the center of the EV transition.
• Ship meaningful work quickly and see the immediate impact.
• Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces. Join a team that values clarity, ownership, and a bias toward action.

Compensation + Benefits

• Base salary: $90,000-$105,000 + Equity
• Partial on-site parking and meal reimbursement
• Medical, Dental, and Vision benefits

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Next Steps:

Ready to build something from scratch and lead with impact? We’d love to meet you. Email with your best pitch as to why we should connect with you!

We are seeking a detail-oriented, customer-obsessed Freelance Customer Service Associate to support a fast-growing women’s apparel brand. You’ll be on the front lines of the customer experience, helping shoppers feel confident in every interaction and every purchase.

Employment Type: Freelance

Location: Calabasas, CA (Onsite)

Schedule: Monday–Friday, 8:00 AM–5:00 PM | 40 hours per week

Start Date: ASAP

Duration: 3-month contract

Pay Rate: $21/hour

What You’ll Do

• Act as a primary point of contact for customers via email, ticketing platforms, and social media DMs, delivering timely and accurate responses.
• Support the full post-purchase journey, including order status questions, returns, exchanges, and size/fit inquiries.
• Process and troubleshoot orders using Shopify and related tools, ensuring smooth resolution of customer issues.
• Monitor shipment status (including lost, delayed, and damaged packages) and coordinate with warehouse and operations teams to resolve fulfillment issues.
• Accurately document customer interactions, issue details, and resolutions in systems such as HappyFox (or similar CRMs).
• Engage with customers on Instagram and other social platforms using an on-brand voice that reflects the label’s style and values.
• Collaborate with marketing, e-commerce, and operations partners to relay customer feedback and ensure a seamless brand experience.
• Identify recurring issues, trends, and opportunities for improvement to help refine policies, FAQs, and processes.

What You Bring

• 1–2 years of customer service experience, preferably in apparel, retail, or e-commerce.
• Hands-on experience with platforms such as Shopify, Instagram, HappyFox, AfterShip, or comparable customer support tools.
• Clear, confident written and verbal communication skills with a genuine customer-first mindset.
• Strong organizational skills and attention to detail; able to handle high-volume inquiries without sacrificing quality.
• A calm, professional demeanor and the ability to problem-solve under pressure.
• Enthusiasm for women’s fashion and a passion for helping customers feel great about their purchases.

This freelance role is a chance to directly influence the customer experience and help shape how a passionate community connects with the brand every day.

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit Opportunity

Reporting to the Sr. Director of Operations, the Project Manager is the execution engine behind Plug’s most crucial cross-functional initiatives. You will partner closely with Operations, Product, Engineering, Sales, and Finance to turn operational problems into shipped products, reliable automations, and clean, decision-ready data.

You will drive projects end-to-end — from discovery to rollout — ensuring improvements across titles, payments, transport, arbitration, and dealer workflows are delivered on time, adopted successfully, and built on strong operational insight.

Key Responsibilities

Project Execution & Delivery

• Lead initiatives from discovery → scoping → planning → delivery → adoption.
• Maintain timelines, RAID logs, project plans, and stakeholder updates.
• Ensure cross-functional alignment, risk mitigation, and timely decision-making.

Turn Operational Needs Into Product Requirements

• Translate workflows and pain points into clear PRDs and user stories.
• Define acceptance criteria and support sprint planning/backlog management.
• Ensure product builds reflect real operational needs and optimize user efficiency.

Automation Design & Implementation

• Build and maintain workflow automations using Zapier/Make, HubSpot, Google Workspace, Apps Script/Python, or webhooks.
• Identify manual steps and design solutions to reduce cycle times and error rates.

Data Analysis & Reporting

• Create lightweight analyses, dashboards, and KPI tracking.
• Provide insights that help leadership prioritize projects and assess impact.

Data Quality & Standards

• Define data hygiene standards, validation rules, and audit routines.
• Lead deduplication and issue resolution to maintain clean data pipelines.

Change Management & Enablement

• Run UAT, pilot features, write SOPs/playbooks, train users, and support rollout.
• Monitor adoption and iterate based on feedback and usage telemetry.

Vendor, Partner & Integration Coordination

• Coordinate with third-party partners and internal system owners.
• Ensure API, integration, and process changes are delivered accurately and on schedule.

Qualifications

What You'll Bring..

• 3–5+ years in project management, program management, product operations, or technical operations.
• Proven track record of shipping cross-functional projects with measurable impact.
• Technical fluency: requirements writing, data manipulation, and automation building.
• Strong analytical abilities and clear written communication.
• Bias toward ownership, action, and practical simplicity.

Nice to Have..

• Experience with EV or automotive wholesale, payments/floorplan, or title workflows.
• Exposure to Metabase/Tableau and automation CI practices.
• Certifications such as PMP, CSM, or Lean/Six Sigma fundamentals.

Compensation and Benefits

• Annual Salary: $80,000 - $90,000 USD
• Equity: TBD
• Benefits: Health, vision, and dental insurance. Lunch stipend. Parking.

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate for the role. Relocation assistance will not be provided for successful candidates. Sponsorship not available at this time.

Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.

Title: Clinical Research Associate

Location: Santa Monica, CA

Duration: 18 months

Description:

Must meet all requirements for Clinical Research Associate position and have demonstrated proficiency in all relevant areas. With limited supervision conducts site evaluations/initiations and closeout visits in addition to routine monitoring visits, as required. Assures site compliance with the routine protocol and regulatory requirements and quality of data. Assists in the setting and updating of study timelines. Assists in CRO or vendor selection. With guidance from supervisor coordinates CROs or vendors. Drafts and coordinates review of protocols, informed consents, case report forms and monitoring plans. Assists in the review of routine data and preparation of safety, interim, and final study reports, and resolution of data discrepancies. Participates or effectively runs meetings and conference calls with CROs, vendors, and multi-functional teams. May participate in abstract presentations, oral presentations and manuscript development. Interfaces with individuals in other functional areas to address routine study issues. May be asked to assist in the training of Clinical Research Associates and Clinical Project Assistants. Under general supervision, participates in two or more departmental or interdepartmental strategic initiatives. Travel is required.

Excellent verbal, written, interpersonal and presentation skills are required. Working knowledge and experience with Word, PowerPoint and Excel. Working knowledge of FDA and/or EMEA Regulations, ICH Guidelines, and GCPs governing the conduct of routine clinical trials. Must be able to prioritize multiple tasks, plan proactively, and accomplish goals using well-defined instructions and procedures. Ability to develop tools and processes that increase measured efficiencies of the project. Must be able to anticipate obstacles and proactively develop solutions to achieve project goals. Must have a general understanding of functional issues and routine project goals from an organizational perspective.