Jobs in Tampa

Southern States Material Handling is more than just forklifts

We pride ourselves on partnering with our customers to deliver real results that keep their operations running efficiently. Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, automation, and warehouse optimization — Southern States Material Handling solves problems.

As a Regional Warehouse Systems & Automation Manager with Southern States Material Handling, you will lead and grow our Systems & Automation business within the Georgia territory while coaching a regional team, supporting system design projects, and ensuring first-class project execution and customer satisfaction.

Come be a part of our Toyota & Raymond family!

Top of the Line Benefits!!

• 401(k) with company matching
• Dental insurance
• Health insurance
• Vision Insurance
• PTO and Vacation
• Paid Holidays
• Flexible Spending Account
• Life Insurance
• Tuition Reimbursement

What You Need / Basic Qualifications:

• Working knowledge of warehouse systems including racking, mezzanines, shelving, conveyor, and allied equipment
• Strong customer-facing communication, presentation, and relationship-building skills
• Proficient in Microsoft Office products
• Solid AutoCAD knowledge with the ability to read, audit, and approve blueprints
• Familiarity with county and municipal permitting
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Must be willing to travel up to 80% within assigned territory

Education & Experience Needed:

• Bachelor’s degree preferred; High School diploma or equivalent required
• 3–5 years in material handling systems or warehouse solutions sales with a proven track record of growing sales volume
• Experience presenting ROI and profitability to customers
• Experience leading or mentoring others is a plus

What You’ll Do:

• Participate in the sales cycle, teaming with Solutions Consultants to grow Systems & Automation product sales
• Create and design warehouse systems and racking solutions to optimize client operations
• Travel to customer sites for solution presentations and throughout installation to ensure satisfaction
• Work within assigned territory to create and review proposals, contracts, and orders for accuracy
• Ensure content and timeliness of project documentation including drawings, parts lists, and purchase orders
• Provide timely reporting to customers, vendors, and internal leaders
• Lead and support Regional Systems Associates to drive strong performance
• Assist in defining project implementation timelines and ensure on-time delivery
• Read and approve system drawings and blueprints
• Develop and present project estimates and ROI value justification to customers
• Utilize negotiation skills to close deals and retain customer relationships
• Stay current on material handling and warehouse automation trends
• Be an ambassador of our mission, values, and safety-first culture

Schedule: Monday – Friday, 7:00 AM – 4:00 PM

As a Claims Specialist in the IEL Claims Department you will be responsible for processing customer and carrier cargo claims. The primary function is to coordinate and manage the claim process for IEL brokers, customers and carriers. Critical to the role is document collection, claim presentations and working closely with insurance claim adjusters. The role is vital to the company’s risk management and loss prevention. This position reports to the Operations Manager.

Position Description (Essential Duties & Responsibilities):

• Process Cargo Claims by processing claims IEL experiences from a variety of carrier service issues such as temperature abuse, cargo theft, incorrect or damaged product at delivery
• File claim through carrier insurance and manage claim until completion
• Record claims upon initial notification through the MyEZClaims software, IEL’s claim tracking software
• Work with Accounts Payable team members to process and collect payments
• Collect necessary claim documents needed to process and substantiate each case in an effort to mitigate IEL loss and exposure
• Assist with customer payment and overall satisfaction throughout claim process
• Adhere to Claims Department principles to ensure best practices are communicated through organization
• Develop claims training material and facilitate training sessions for sales team
• Identify trends and trouble areas that IEL can use to mitigate risk and future loss.
• Expand knowledgebase and continuously learn throughout the industry from experts, current events, and case precedent
• Provide reporting to management as requested and maintain accurate claim tracking
• Handle other duties as assigned

Knowledge/Skills/Experience:

Basic (Required)

• High school degree or GED
• Experience in transportation or logistics industry OR experience with processing claims
• Ability to work on multiple tasks in a time sensitive environment, detailed oriented, able to comply with company procedures and escalate issues as needed
• Investigative and analytical mindset
• Basic knowledge of Microsoft Office
• Negotiation skills

Preferred

• Bachelor’s Degree in Business, Supply Chain or related field of study
• Familiarity with Carmack and commercial cargo insurance
• Working knowledge of transportation management software
• Ability to understand application of carrier and customer contracts

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or call 1-888-374-5138 ext. 4.

US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.

Clearly Logistics is a fast-moving, people-first freight brokerage firm on a mission to deliver exceptional logistics solutions through teamwork and innovation. We operate in a dynamic industry where every day brings new challenges, and we thrive by staying agile and collaborative. Our internal culture is the heartbeat of our success – we believe in investing in our people, celebrating wins together, and always doing right by our customers and each other.

Our Core Values – CLEARLY: We live by our core values, which form the acronym CLEARLY and guide everything we do:

• Collaboration at our Core – Working together as one team to achieve shared success.
• Lead with Integrity – Doing the right thing, even when no one is watching.
• Exceed Expectations – Going above and beyond for our customers and colleagues.
• Accountability in Action – Taking ownership of our results and responsibilities.
• Results-Driven Focus – Striving for excellence and delivering on our promises.
• Logistics Innovation – Embracing creativity and new ideas to drive logistics forward.
• You Matter – Valuing each individual on our team and treating everyone with respect.

As a Logistics Coordinator (Broker-in-Training), you will be immersed in learning the fundamentals of freight brokering from day one. This role is designed as a gateway to a successful career in logistics brokerage. You’ll start by supporting our experienced brokers and operations team in coordinating shipments and solving transportation challenges. Through hands-on mentorship and a structured training program, you will gradually take on more responsibility with the goal of growing into a full-fledged Logistics Broker managing your own customer and carrier accounts over time. If you’re an ambitious self-starter looking to break into the logistics industry, this is your chance to learn, grow, and make an impact in a supportive, high-energy environment.

• Coordinate Shipments: Assist in planning and executing freight shipments from pickup to delivery, ensuring timely pickups, transit updates, and on-time deliveries.
• Support Carrier Relations: Communicate daily with carriers (truck drivers and dispatchers) to secure capacity for shipments. Negotiate rates and book loads under the guidance of senior brokers to meet customer needs at competitive prices.
• Customer Service: Provide exceptional service to our clients by tracking shipments proactively and informing customers of any status updates or issues. Address problems or delays with creativity and urgency, ensuring our customers’ expectations are exceeded.
• Documentation & Administration: Handle the paperwork and data entry for shipments. This includes creating load confirmations, verifying carrier credentials, updating load status in our system, and reviewing carrier invoices for accuracy.
• Problem Solving: Jump in to resolve transportation challenges as they arise – whether it’s rerouting a shipment, finding last-minute capacity, or resolving delivery discrepancies. You’ll work with your team to develop creative solutions that keep freight moving and customers happy.
• Team Collaboration: Work closely with your mentor and the broader team on daily operations and special projects. Contribute ideas to streamline processes, improve services, and drive innovation in line with our Logistics Innovation value.
• Broker Development: Take advantage of every learning opportunity. Over time, build the skills and knowledge (pricing, market trends, relationship-building) needed to transition into managing your own clients and carriers as a Logistics Broker.

• Education & Experience: High school diploma or GED required. A bachelor’s degree in Business, Supply Chain, or related field is a plus (but not required). Entry-level candidates are welcome – if you have internship or work experience in logistics, transportation, or customer service, that’s a bonus.
• Communication Skills: Excellent verbal and written communication skills. You’re comfortable talking on the phone and writing professional emails.
• Interpersonal Skills: People-person who can build rapport and relationships with carriers, customers, and team members. Collaboration at our Core is one of our values for a reason – we need team players who lift others up.
• Organized & Detail-Oriented: Strong organizational skills with the ability to juggle multiple shipments and tasks without letting details slip through the cracks.
• Problem Solver: Analytical mindset and cool under pressure. When faced with a challenge, you take initiative to find solutions (and you’re not afraid to ask for help or input from teammates).
• Tech-Savvy: Proficiency with basic computer applications (email, MS Office, especially Excel). Experience with transportation management software or the ability to learn new systems quickly is important.
• Motivation & Attitude: Self-motivated and eager to learn. You take accountability for your work and have a Results-Driven Focus to meet goals. A positive attitude and resilience in a fast-paced environment are key to succeeding in logistics.
• Cultural Fit: A genuine alignment with Clearly Logistics’ core values (CLEARLY). You conduct yourself with integrity, welcome accountability, and truly believe that “You Matter” applies to every colleague and customer. We’re looking for someone who wants to grow with the team, not just individually.

• Comprehensive Training & Mentorship: You will receive hands-on training from day one, including one-on-one mentorship from seasoned logistics professionals who are invested in your growth. We’ll teach you the ins and outs of freight brokering and support you as you develop new skills.
• Career Development: This role is a career launch pad. We are committed to promotion from within – high performers can expect to take on greater responsibilities quickly. Your hard work and results will open doors to advance into roles such as Logistics Broker, Account Manager, or Team Lead as you grow with us.
• Supportive, People-First Culture: Experience a people-centric work environment where You Matter isn’t just a slogan. We foster a positive, inclusive atmosphere where your ideas are encouraged and your contributions are recognized. Need help or guidance? Teammates and leaders are approachable and ready to assist – we succeed together.
• Fast-Paced & Rewarding Environment: If you thrive in a fast-moving setting, you’ll fit right in. No two days are the same in freight, and that excitement comes with the satisfaction of overcoming challenges as a team. You’ll see the tangible impact of your efforts every day, keeping you engaged and motivated.
• Innovative Mindset: Join a company that embraces change and Logistics Innovation. You’ll be part of a forward-thinking team that leverages the latest ideas and technologies (built in-house – no AI tools referenced here!) to improve how we serve customers. Your feedback and suggestions will be valued as we continuously improve.
• Recognition & Rewards: We believe in Exceeding Expectations for our employees too. Expect competitive compensation and benefits, and performance-based incentives that reward your dedication. Hard work doesn’t go unnoticed – we celebrate individual and team successes regularly.

Ready to launch your logistics career with a company that truly invests in you? Apply today and discover why Clearly Logistics is the ideal place to start your journey in freight brokerage. Join us, grow with us, and help us continue to exceed expectations – clearly a great opportunity awaits!

Job Summary:

The Inventory control coordinator is responsible for ensuring that all the materials and supplies necessary for the efficient performance of company operations are in place and accounted for.

Responsibilities

• Maintains updated and accurate records of inventory, including transfers and cycle counts.
• Performs cycle counts as required to ensure inventory accuracy, report discrepancies, and opportunities.
• Preserves FIFO methodology in material usage.
• Ensures all inventory locations and bins are labeled, organized, and cleaned daily.
• Works closely with the Inventory Control Specialist and Purchasing Manager to monitor and maintain inventory stock levels.
• Assists with cross-functional department team members for alignment and resolve inventory opportunities or discrepancies.
• Receive, count, and verify incoming shipments at Offsite Warehouse.
• Load/unload trucks and operate a forklift safely.
• Maintain warehouse cleanliness, order, and safety.
• Removes empty cartons, pallets, and other debris at offsite warehouse.
• Transfers raw materials or supplies between warehouses using company trucks or vans safely.

Required Skills/Abilities

• Excellent communication skills with warehouse workers, purchasing department, and other departments.
• Demonstrates the ability to quickly adapt to changing conditions and solve problems immediately.
• Basic knowledge of Microsoft Excel preferred.
• Proficient keyboarding skills.
• Extremely organized and able to work with minimum supervision.
• Ability to perform basic math calculations.
• Shows the ability to work well under pressure.
• Forklift operation experience required.

Education and Experience

• High school diploma or equivalent required.
• Experience with computerized inventory systems preferred.
• Candidate will be required to become certified in forklift operation.

Keep Tampa Bay Beautiful | Tampa, FL | Full-Time

Keep Tampa Bay Beautiful (KTBB) is seeking a Projects & Education Coordinator to lead community cleanup events, corporate volunteer projects, and environmental education initiatives throughout the Tampa Bay area.

This role plays an important part in connecting volunteers, schools, and community partners to hands-on opportunities that support litter prevention, beautification, and environmental stewardship.

Key Responsibilities

• Coordinate and lead volunteer events, including the Hillsborough River & Coastal Cleanup, Hallo-Clean, Volun-Tines Cleanup, After the 4th of July Cleanup, Storm Drain Art Projects, and along with the Environmental Projects manager coordinate corporate volunteer cleanups.
•  Plan and host our neighborhood cleanup series to engage new volunteers and community groups.
• Track and report volunteer hours, debris collected, and event participation metrics.
• Assist with event logistics, supplies, equipment management, and program reporting
• Share updates and promote volunteer opportunities, events, and environmental initiatives through social media and community platforms.
• Support and help deliver environmental education and outreach programs with schools, youth organizations, tabling events and community partners.

Qualifications

• Experience coordinating events, volunteers, or community programs
• Strong organizational and communication skills
• Ability to work outdoors and occasionally evenings or weekends for events
• Preferred: Associate’s (AA) or Bachelor’s degree in environmental science, sustainability, education, nonprofit management, or a related field, or equivalent work experience

Why Join KTBB

This is an opportunity to help create cleaner, greener communities while engaging volunteers and inspiring the next generation of environmental stewards.

To Apply: Send your resume to

As a RN Med Surg Endocrine Care, your voice to influence patient care is valued and empowered at every turn -whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

We are seeking a Endocrine Care Registered Nurse. You will provide clinical expertise to ensure all patients receive high quality, efficient care in a medical surgical environment. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

What you will do in this role:

• You will assess, plan, intervene and evaluate the care of Med/Surg patients.
• You will instruct patients and families regarding medications and treatment instructions.
• You will maintain and review patients' records including posting tests and examination results.
• You will administer medications in accordance with physician orders.

What qualifications you will need:

• Must be licensed as a Florida Registered Nurse in accordance with state regulations or appropriate compact licensure. If compact license held, active FL RN license required within 60 days of hire.
• Nursing Diploma or ASN required; BSN preferred.
• Previous experience in an acute care setting strongly preferred.
• Current American Heart Association BLS (Basic Life Support) certification required.
• Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, ability to follow verbal instructions, PC skills.

HCA Florida West Tampa Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

For over 40 years, HCA Florida South Tampa Hospital has been providing comprehensive healthcare services. We provide high-quality medical care. We also provide surgery, outpatient therapies, and acute care. With a team of skilled colleagues, it†s no wonder we have a reputation for excellence. The over 180-bed acute care hospital is accredited by the Joint Commission. We provide 24-hour Emergency Care, Behavioral Healthcare, and Cardiovascular Services. We also provide General Surgery and Imaging & Diagnostic Services. As South Tampa Hospital and ER, we provide high quality, advanced care. We are one of the best-performing hospitals in the Tampa Bay area. We believe excellent people make excellence happen. If this sounds like the type of meaningful work you†d like to be a part of, we hope you†ll consider our careers at South Tampa Hospital.

HCA Healthcare has been named one of the World†s Most Ethical Companies by Ethisphere Institute for ten consecutive years (). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If this opportunity is your next step in your career path, we encourage you to apply for our RN Med Surg Endocrine Care opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

*Class start date 04/06/2026

Job Overview

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
• Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
• Promote and communicate current sales and loyalty promotions.
• Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
• Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
• Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
• Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
• Always act with integrity, humanity, humility, and respect.
• Regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.

Who You Are

• Ability to integrate Bloomingdale’s customer experience model into all interactions
• Adaptable and able to adjust quickly to changing customer expectations and needs
• Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Experience in customer service or a related field, preferably in the credit services industry or luxury selling
• Strong verbal and written communication skills
• Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• High-School diploma or related experience

Essential Physical Requirements You Will Perform

• This position requires talking, sitting and reaching with arms and hands.
• Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
• Reaching, including above eye level
• Involves close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
• Able to navigate multiple computer applications from a dual monitor setup

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Apply Now

Job Info

• Job IdentificationREQ_722561
• Job CategoryStores
• Posting Date02/23/2026, 12:21 PM
• Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

Position Title: LTSS Service Care Manager

Work Location: All candidates must reside in Hillsborough county Spanish speaking in REQUIRED

Assignment Duration: 3 months with intent to convert

Work Schedule: 8-5 Mon-Fri

Work Arrangement: Remote (Florida-based) with 80-90% field work

Position Summary: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Background & Context: Supports The Organization's health plan serving long-term care members in Florida. Role allows self-managed independent schedule with field work.

Key Responsibilities:

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• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
  
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
  
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
  
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
  
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
  
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
  
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
  
• May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
  
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
  
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
  
• Performs other duties as assigned
  
• Complies with all policies and standards
  

Qualification & Experience:

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• Years of experience required
  
• Disqualifiers
  
• Best vs. average
  
• Performance indicators
  

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• 2+ years of Care Management experience (field experience is a must)
  
• Caseloads of 50,60,70 members - bonus if it is geriatric
  
• Long Term Care Medicaid experience
  
• Medicaid / Medicare experience
  
• Need to see experience being able to manage high case load
  
• Fast paced environment regarding new processes and programs
  
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
  
• All documentation must be within system within 24 hours of completion
  
• Experience with electronic medical health records
  
• Home Health Experience
  

1. 
   
2. Discharge Planning
   
3. Working with TruCare which is the software the team uses
   

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• Not having field experience
  
• Not having previous experience with high caseloads
  

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• Top 3 must-have hard skills
  
• Level of experience with each
  
• Stack-ranked by importance
  
• Candidate Review & Selection