Jobs in Summit, NJ

The Auto Property Damage Claims Representative is responsible for managing Auto Property Damage claims within our “Auto PD Claim Unit.” This role demands a high level of customer service, patience, and professionalism while working in a fast-paced environment with significant phone interaction. Strong customer service, organizational, verbal, and written communication skills are essential. The ability to navigate adversarial situations with professionalism is critical. Comparative negligence claim handling experience is a plus but not required.

RESPONSIBILITIES

Policy Analysis:

• Investigate and interpret policy provisions, endorsements, and conditions to determine coverage for automobile property claims.
• Identify and investigate contested coverage claims that may require a roundtable discussion.

Claim Investigation:

• Investigate auto accidents to assess liability by interviewing first- and third-party claimants, witnesses, investigating officers, and other relevant parties.
• Secure and analyze pertinent records, documentation, and loss scene information to determine proximate cause, negligence, and damages.

Claims Management:

• Evaluate and adjust reserves as necessary.
• Prepare dispatch instructions for field personnel to inspect vehicles.
• Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or requiring additional guidance.
• Maintain effective follow-up systems on pending files, advising insureds, claimants, and brokers on claim status.
• Act as an intermediary between the company, preferred vendors, and customers to resolve disputes.
• Ensure adherence to privacy guidelines, laws, and regulations in claims handling.

Subrogation and Legal Handling:

• Investigate and initiate subrogation processes when applicable.
• Handle and respond to special civil part lawsuits or intercompany arbitrations related to auto property damage claims.

Administrative Duties:

• Manage a customer-focused phone environment by answering calls, returning voicemails, and responding to emails and text correspondence promptly.
• Process incoming and outgoing mail timely and in accordance with state guidelines.
• Complete other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree required.
• A minimum of 1 year of related PD claim experience is welcomed but not required.
• Proficiency in personal computer skills, including Microsoft Office Suite.
• Ability to prioritize and manage multiple tasks effectively.
• Excellent communication, organizational, and customer service skills.

SALARY RANGE

The pay range for this position is $47,000 to $55,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Under direction, assists in performing the work involved in collecting and disseminating informative materials designed to aid the public information and publicity program of the unit; does related work as required.

Assists in gathering informative materials concerning the current and proposed programs of the unit and assists in putting the collected data into useable form. Assists in performing work involved in the preparation and distribution of news releases, speeches, radio scripts, films, feature news stories, telecast scripts, bulletins, pamphlets, circulars, and other informative materials designed to acquaint the general public with the functions, aims, programs, regulations, policies, and procedures of the unit. Manage administrative tasks for Press Office including scheduling, tracking assignments, maintaining records, ensuring projects remain on deadline Ensure all personnel have tools and resources they need to execute communications initiatives effectively Coordinate and oversee logistics for press conferences/events Support the Director and Press Secretary with strategic planning and execution of upcoming events Anticipate operational needs and proactively resolve logistical challenges Demonstrate exceptional organization skills, attention to detail, and ability to manage multiple priorities in a fastpaced environment Assist in drafting briefing materials Compiles, writes, edits, and prepares drafts of materials to be used in house papers and bulletins designed for employees of the unit. Assists in preparing posters, charts, graphs, exhibits, and other visual aid materials as may be required. Assists in performing the work involved in collecting, compiling, tabulating, and interpreting statistical and other information and putting it into understandable form for the use of the general public. Attends meetings, conferences, committee hearings, and other group meetings pertinent to the work of the unit and makes full reports of the thinking and conclusions of the group. Makes speeches and gives talks before adult and school groups. Prepares correspondence concerning the public information and publicity activities of the unit. Prepares reports and records. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

And other duties as required

Kelly Science and Clinical FSP is currently seeking a R&D Support Specialist for a long-term engagement in the US with one of our clients in Summit, New Jersey. This is a hybrid position with 3 days on site weekly.

This person will join our Kelly FSP (Functional Service Provider) division, a managed solution provider and business unit of Kelly Services, Inc. This role is full-time and is offering full benefit options. As a Kelly FSP employee you may be eligible for Medical, Dental, Vision, 401K and a variety of other benefits to choose from. You may also be eligible for paid time off, including holiday, vacation, and sick/personal time.

Fraudulent Applications: All information provided during the application process will be verified. Misrepresentation of credentials, identity fraud, or use of proxy interviewers will result in immediate disqualification and may be reported to appropriate authorities.

Position Overview:

The R&D Support Specialist role provides comprehensive administrative and operational support for the FEI/Skin Health team, focusing on supplier engagement, financial oversight, and talent acquisition processes. The ideal candidate will play a pivotal role in ensuring smooth procurement, accurate budget and invoice management, and effective coordination of onboarding and recruitment activities.

Key Responsibilities:

Supplier Approval and Onboarding Support:

• Coordinate with new suppliers to ensure timely completion of onboarding documents and compliance forms.
• Serve as a point of contact for suppliers during the approval process, answering queries and resolving issues.
• Maintain detailed records of supplier approvals and contracts – liaise with procurement as needed

Contracting and Purchase Order Management:

• Support the drafting, review, and processing of supplier contracts in collaboration with internal legal and procurement teams.
• Create and manage purchase orders, ensuring proper coding and authorization according to company policies.
• Monitor and follow up on outstanding contracts, PO status, and renewals.

Financial Administration and Tracking:

• Collaborate with team leads to maintain the FEI budget within financial management tools.
• Track quarterly invoicing, budget allocations, and identify discrepancies for prompt resolution.
• Prepare routine financial reports and dashboards for management review.

Talent Acquisition Support:

• Assist HR and hiring managers with job postings, resume screening, and interview scheduling.
• Organize panel interviews, coordinate feedback collection, and support onboarding logistics for new hires.

General Administrative Support:

• Handle ad-hoc tasks as needed, including meeting coordination, document preparation, and other operational requests.

Education Requirements:

• Bachelor’s degree or applicable experience in lieu of degree (Business Administration, Finance, Human Resources, Supply Chain Management, or a related field)
• Advanced degree or relevant certifications (e.g., Certified Administrative Professional, SHRM-CP) a plus.

Experience Requirements:

• 2-4 years of experience in administrative support, procurement, contract management, or financial operations (preferably within a corporate or innovation environment).
• Experience with financial management software and procurement tools required; familiarity with PO processes, system management.
• Prior experience supporting HR/talent acquisition functions is an asset.

Desired Skills and Qualities:

• Excellent organizational and communication skills.
• High attention to detail and accuracy in financial documentation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proactive attitude – eager to act with urgency to resolve issues, maintain smooth processes, and provide top-tier support to all internal groups.
• Strong teamwork and problem-solving orientation.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with SharePoint and procurement platforms preferred.