Jobs in Springfield Union County, NJ

755 positions found — Page 36

Benefit Educator/ Life & Health Insurance Agent
Salary not disclosed
Newark 1 week ago
Position Title: Benefit Educator Work Location: New York/New Jersey Market (New York City, NY & Newark, NJ) Assignment Duration: 8+ Months Work Arrangement: Onsite/Travel required Position Summary: · The role of the Benefit Educator is essential to our business's success.

· As the representative of The Organization, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Organization apart from competitors.

· In this customer-facing position, you will educate customers about The Organization’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs.

· Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism.

· This is an “ as needed ,” variable hour role ; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests).

Background & Context: · Role involves customer-facing benefits education and event representation across multiple U.S.

markets.

Key Responsibilities: · Lead and deliver virtual, onsite, or prerecorded presentations in group settings as assigned to existing and prospective customers · Represent The Organization at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutions · Maintain current knowledge in all products, programs, solutions, and initiatives Follow established guidelines and procedures of customer events as assigned · Refer customer service inquiries, administrative functions , implementation, billing questions, and other customer, client and producer matters to appropriate internal partners · Coordinate, track, and update event meetings, including attendance , and top insights via data entry system ( ) by assigned deadlines Qualification & Experience: · High School Diploma or GED required · Current and active Health & Life License · Must be available during peak season (August-December) · Experience explaining and presenting employer-sponsored benefits and health insurance · Excellent communication and presentation skills · Proficiency in Microsoft Programs (PowerPoint, Word), CRM system ( ), and virtual learning platforms (WebEx, MS Teams, & Allego) · Ability to travel to local/remote trainings/meetings as assigned—75-100% · This role must be located within the assigned territory/market to drive or fly to client locations, local offices in and outside of the regional territory · Ability to utilize and maintain a personal, company-approved device (smartphone, tablet, etc.

with compatible operating system), keep required software and system access up to date, and adapt to evolving technology tools and systems Working Conditions & Physical Demands: · Extensive travel required within assigned territory · Variable-hour schedule; may include last-minute event assignments Additional Information: · This is an as-needed role; flexibility is essential Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.

This position's pay is: $30.58/hr.

Key Responsibilities: · Lead and deliver virtual, onsite, or prerecorded presentations in group settings as assigned to existing and prospective customers · Represent The Organization at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutions · Maintain current knowledge in all products, programs, solutions, and initiatives Follow established guidelines and procedures of customer events as assigned · Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners · Coordinate, track, and update event meetings, including attendance, and top insights via data entry system ( ) by assigned deadlines
Not Specified
Auto Mechanic A+
Salary not disclosed
Union 1 week ago
Our shop is growing, and we are looking to hire an 'Auto Mechanic A+' to join our team to diagnose, maintain and repair customer vehicles.

We offer competitive pay, training and growth opportunities and a positive work environment.

Main Duties & Responsibilities: Follow proper testing & diagnostic procedures to accurately solve vehicle issues Maintain a clean, safe working environment Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation Perform emissions inspections, safety checks and similar state-regulated vehicle examinations Test the functionality of parts and systems Repair brake and steering systems Diagnose and repair electrical and electronic systems Replace or repair transmissions and fuel components as needed Repair cooling components and systems including air conditioners and engine cooling Complete tire changing, balancing, and installation Prepared to get additional certification as needed Willingness to learn with hands-on training Communicate effectively with Service Advisor about vehicle status and required parts and labor Explain automotive repairs and issues to non-technical employees and customers as needed Uphold the culture and values of our independently owned shop.

Qualifications: Possess a valid state driver’s license for conducting test drives High school diploma or equivalent education, advanced technical education preferred Possession of or ability to obtain ASE certification Strong written and verbal communication skills Analytical skills Coordination and physical stamina When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do.

A local shop in your community, backed by the support of a Nationwide network.

That is just part of what sets a TechNet Automotive Service Center apart from the rest.

Come join #TechNetNation!
Not Specified
Environmental Health and Safety Specialist
Salary not disclosed
Clark 1 week ago
Job Title : Environmental Health and Safety Specialist Location : Clark, NJ 07066 Duration : 06 Months Shift Details : Onsite Job Summary We are seeking an experienced Environmental Health & Safety (EHS) Specialist to support site-wide EHS programs with a strong focus on data analytics, regulatory compliance, and environmental permitting.

Key Responsibilities: Manage and analyze EHS data (incidents, audits, training, environmental metrics) and build Excel dashboards & reports.

Support OSHA/EPA compliance, air permitting, emissions tracking, and waste management programs.

Maintain EHS documentation and assist with inspections, audits, and corrective action tracking.

Develop training materials, track completion metrics, and support site-wide safety initiatives.

Partner cross-functionally to drive risk reduction and continuous improvement.

Qualifications: 7–10 years of EHS experience in manufacturing/industrial environments.

Strong Excel skills (pivot tables, VLOOKUP, dashboards).

Working knowledge of OSHA and environmental regulations.

Strong communication and project management skills.

EHS certifications (ASP, CSP, CIH, CHMM) preferred.

If you are analytical, detail-oriented, and passionate about building a proactive EHS culture, we’d love to connect!
Not Specified
DevOps Engineer
Salary not disclosed

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: Azure DevOps Engineer

Location: Berkeley Heights, NJ


Job Description:

1. Extensive hands-on experience on GitHub Actions writing workflows in YAML using re-usable templates

2. Extensive hands-on experience with application CI/CD pipelines both for Azure and on-prem for different frameworks

3. Hands on experience with Azure DevOps and migration programs of CI/CD pipelines preferably from Azure DevOps to GitHub Actions

4. Proficiency in integrating and consuming REST APIs to achieve automation through scripting

5. Hands on experience with atleast 1 scripting language and has done out of box automations for platforms like People Soft, SharePoint, MDM etc

6. Hands on experience with CI/CD of databases

7. Good to have experience with infrastructure-as-code including ARM templates Terraform Azure CLI Azure PowerShell modules

8. Exposure to monitoring tools like ELK Prometheus Grafana


LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Not Specified
Field Interviewer - Part Time
Salary not disclosed
Newark, NJ 1 week ago

Pay Details

The pay rate for this position is $25/hour. Hourly wage is based on experience and geographical location.

  • Flexible work schedule
  • Access to an employee discount program
  • Reimbursable travel time and mileage


Project Details

RTI International is seeking self-motivated and outgoing individuals to work on an important and long-standing government-sponsored study, the National Survey of Family Growth (NSFG), as Part-Time Field Interviewers.

The National Survey of Family Growth (NSFG), conducted by the federal government since 1973, is a national survey of women and men, 15-49 years of age, designed to provide national estimates of factors affecting pregnancy and birth rates, and general reproductive health. The topics covered in the NSFG are sensitive but extremely important for understanding women’s and men’s health and well-being in the United States.

The NSFG interview covers sexual activity, contraceptive use, pregnancy history (including pregnancy loss), infertility, relationship experience, (including marriages and cohabitation), use of medical services (including family planning, infertility services, and preventative health care), and experience with adoption and foster care. For more information on the NSFG research project and requirements, please see: Interviewers will make face-to-face visits to selected households to screen for eligible respondents and conduct in-person NSFG interviews. Given the survey description above, these interviews require asking sensitive questions to selected respondents in a private setting using a project-provided tablet.

This is an excellent opportunity for individuals looking for a part-time, long-term career with a variable schedule that allows you to work independently and not be stuck in an office. As a part-time Field Interviewer, you will interact with others and approach selected households without a prior appointment.

If you’re interested in engaging people from diverse backgrounds and passionate about the health and well-being of others, this may be the job for you. Qualified candidates MUST be able to work when respondents are available and be comfortable working a consistent, varied schedule to accommodate project needs.

The current data collection period is expected to run through December 2026, however there is the possibility of continued work beyond 2026 depending on sample locations in future years.


Field Interviewers are responsible for:

  • Traveling frequently to selected locations to recruit study participants
  • Locating selected dwelling units, identifying eligible adult household members, administering a screening interview and recruiting respondents for a longer main interview, if selected
  • Making in-person contact with selected respondents to discuss the study, answer questions, and obtain participation
  • Collecting confidential information and administering standardized questionnaires
  • Independently managing administrative duties, including participating in conference calls and completing online trainings
  • Transmitting data as scheduled
  • Assuming full and legal responsibility for use and care of project-issued equipment
  • Safeguarding any participant incentives, issued equipment, or project materials against damage, loss, or theft
  • Assuming responsibility for and carefully tracking all participant incentives
  • Submitting timely and accurate Time & Expense reports
  • Virtually attend scheduled meetings with other members of the project team
  • Maintaining regular access to a reliable wireless internet connection in your home for project work
  • Meeting weekly with supervisor via Zoom
  • This position involves standing, walking and climbing stairs, and transporting equipment and materials such as laptop computers and notebooks weighing 15 pounds or more.


Minimum Required Qualifications

  • Must possess High School Diploma or GED
  • Possess effective communication skills through speech and listening
  • Fluency in English through reading, writing, and speaking
  • Available for entire training and data collection period
  • Able to successfully complete training
  • Must have a valid US driver's license and reliable personal automobile available for business use
  • Comfortable using RTI issued tablet, laptop and other associated equipment
  • Access to password-protected Wi-Fi connection for data transmissions and administrative responsibilities
  • Able to keep project information confidential
  • Willingness to work in various types of weather conditions and after dark
  • Must be comfortable asking survey questions on personally sensitive subject matters (e.g. pregnancy, reproduction, sexual activity)
  • Must be willing to work approximately 20 hours a week, including weekends and weekday evenings, on a regular basis with occasional weekday daytime hours.
  • Must be comfortable working in unfamiliar areas

Preferred Qualifications for Ideal Candidates

  • Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
  • Effective time, schedule, and workload management skills to meet set deadlines
  • Computer skills, namely email and internet proficiency
  • Experience conducting in-person, household interviews with randomly selected respondents
  • Willingness to travel to other areas in geographical region (e.g., within state, adjacent state) for short periods of time


Work Schedule

  • The data collection period is expected to be April, 2026 through December, 2026.
  • On average, you will be needed approximately 20 hours per week when work is available.
  • On average, you should be available to work in the field 4 days each week.
  • The majority of this work is anticipated to be during evenings and weekends.
  • Each of your trips to the field are expected to be at least 4 hours long.


Training Details

You must attend a paid 7-day virtual training, not including the weekend, scheduled for April 13 –April 21, 2026 between the hours of 11:00 am and 4:00 pm eastern. You are also required to complete a self-administered home study and pre-training courses prior to attending virtual training.


Accommodation

RTI International will accommodate our job application procedures for disabled veterans and other qualified individuals with disabilities.

If you have a disability that affects the use of our online application system, or if you otherwise need accommodation in connection with the recruiting process due to a disability, please CLICK HERE for information on how to contact us to request an accommodation.


Additional Notifications

RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach--one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a competitive range of insurance plans (including health, dental, life insurance, a health savings account (HSA), and access to a 401(k) retirement plan.

For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found at San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For Applicants in US Virgin Islands Only: A record of conviction will not exclude an applicant from being eligible for the position. Factors that may be examined include:

(1) The rational relationship of the nature of the offense to the duties and responsibilities of the position; and

(2) Evidence of the rehabilitation of the applicant.

RTI also participates in the E-Verify program. Click here to view the posters in English and Spanish. Click here to view the anti-discrimination notice issued by the Office of Special Counsel for Immigration-Related Unfair Employment Practices. Click here to view the Right to Privacy in the Workplace/E-Verify Poster


Anticipated Close Date Apr 16, 2026

temporary
Teradata Lead Administrator
Salary not disclosed
Newark, NJ 1 week ago

Job Title – Teradata Lead Administrator

*Please note this role is not able to offer visa transfer or sponsorship now or in the future*

About the role

The Teradata Lead Administrator is responsible for owning the end-to-end strategy, governance, and operational excellence of the Teradata ecosystem across on premise and cloud environments. This role combines deep technical expertise with architectural leadership, platform modernization, FinOps discipline, and cross functional collaboration. The administrator will drive platform reliability, performance, security, and scalability while guiding teams, managing vendors, and supporting enterprise data initiatives.

In this role, you will:

Platform Strategy & Architecture

  1. • Develop and own the Teradata platform roadmap, including modernization, integration, and compatibility planning.
  2. • Design and govern HADR architecture, capacity models, workload tiering, and cross cloud QueryGrid policies.
  3. • Provide architectural support for Vantage topology, scaling strategies, observability, and cost control frameworks.
  4. • Lead PoCs for new capabilities, tools, and integrations.

Governance, Operations & Performance

  1. • Establish and enforce SLAs, SLIs, audit frameworks, and antipattern governance.
  2. • Drive systemwide performance tuning and multi tier workload management policies.
  3. • Define automation standards and support WLM as code governance, including code reviews and fixes.
  4. • Oversee DR strategy, backup and recovery processes, and compliance with enterprise data security policies.

Cloud, Network & FinOps

  1. • Support right sizing of compute and storage tiers, including FinOps planning and governance.
  2. • Contribute to hybrid network architecture, DXTGW strategy, Security Hub, Config, Guardium, and enterprise IAM/RBAC governance.
  3. • Ensure cost efficient, secure, and compliant cloud operations.

Operational Excellence & Support

  1. • Monitor Teradata system health, performance, and resource utilization.
  2. • Lead new environment setup, configuration, and platform migrations.
  3. • Provide L3 support for complex issues and guide teams through ITSM processes (ServiceNow, Remedy, Jira Service Desk).

Leadership & Collaboration

  1. • Manage vendor relationships and coordinate with Teradata engineering teams.
  2. • Mentor junior DBAs and foster a culture of continuous improvement.
  3. • Contribute to RACI definitions, risk management, and enterprise-wide integration planning.

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Newark, NJ. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

  1. • Strong understanding of Teradata architecture, utilities, and tools (BTEQ, FastLoad, MultiLoad, TPT).
  2. • Solid knowledge of data warehousing concepts and enterprise data management.
  3. • Experience with performance tuning, workload management, and system observability.
  4. • Familiarity with cloud security, compliance frameworks, and hybrid network architectures.
  5. • Problem solving mindset with the ambition to grow into a senior DBA/architect role.

Certifications

• New Teradata Accreditation (Required)

Salary and Other Compensation:

Applications will be accepted until March 21, 2025.


The annual salary for this position is between $81,000 - $135,000 depending on experience and other qualifications of the successful candidate.


This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.


Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:


· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan


Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Not Specified
Plant Operations Manager
Salary not disclosed
Morristown, NJ 1 week ago

We are representing a globally recognized FORTUNE 500 manufacturing organization who is actively seeking a Plant Operations Manager at their flagship operation due to a recent divisional promotion. Reporting to the Plant Manager, this position has been coined by Executive Leadership as a "high visibility" role. This is a 600+ employee/$500M campus.


Primary Responsibilities:

  • Reporting to the General Manager, the Plant Operations Manager is responsible for leading (5) direct reports while leading multiple value streams.
  • Directly manage short-term/tactical and long-term/strategic operational activities for department.
  • Establish and enforce processes and procedures that support safety, quality, financial, and production goals.
  • Interview, hire, mentor/develop, and evaluate departmental personnel.
  • Identify and capitalize on opportunities for Lean and Continuous Improvement implementation.
  • Manage and/or contribute toward capital project activities.
  • Track and report upon key metrics/KPIs to leadership.
  • Work cross functionally with other department heads


Required Qualifications:

  • Bachelor’s degree required (engineering/technical preferred).
  • 5+ years of leadership experience within industrial manufacturing environments.
  • Significant experience implementing Lean Six Sigma and Continuous Improvement methodologies.
  • Significant exposure to metallurgical manufacturing (steel, metals, foundry, melt shop, etc.) processes strongly preferred.


Our client offers a generous portfolio of insurance and retirement benefits, an energetic and collaborative culture, and clear advancement opportunities. A comprehensive relocation assistance package is available to especially qualified candidates outside of the immediate geographic area

Not Specified
Project Coordinator – IT & Strategic Initiatives
Salary not disclosed
Essex County, NJ 1 week ago

We are seeking a Project Coordinator – IT & Strategic Initiatives to support large-scale capital and public-sector driven projects with a strong focus on IT scope definition, technical documentation, and strategic technology initiatives. This role sits at the intersection of capital delivery, public operations, and enterprise IT coordination — ideal for someone comfortable working in structured, multi-stakeholder government environments.



About the Role

This role involves supporting planning, scheduling, milestone tracking, and structured follow-ups for capital and public sector project coordination.



Responsibilities

  • Support planning, scheduling, milestone tracking, and structured follow-ups
  • Track risks, issues, dependencies, and action items
  • Maintain dashboards, status reports, and project documentation
  • Coordinate with internal departments, public-sector stakeholders, consultants, and vendors
  • Provide coordination support for organization-wide IT and innovation programs
  • Align capital delivery schedules with IT infrastructure and operational milestones
  • Manage dependencies across infrastructure, communication systems, applications, data, cybersecurity, and operational technology
  • Develop and maintain IT scope documentation, system inventories, and technical dependency mappings
  • Document functional and non-functional requirements (availability, performance, security, data, reporting)
  • Maintain artefacts such as requirement traceability matrices, integration diagrams, interface inventories, and environment overviews
  • Support IT-related change control and impact assessments
  • Document data flows, ownership, standards, and system integrations
  • Ensure alignment with enterprise architecture, cybersecurity, privacy, and governance frameworks
  • Support testing, readiness, and operational handover activities


Qualifications

  • Experience supporting IT-enabled capital programs or large-scale public-sector initiatives
  • Understanding of enterprise infrastructure (servers, networks, cloud platforms) and communication systems
  • Ability to interpret architecture diagrams, interface maps, and technical specifications
  • Experience coordinating across business units, IT teams, and external vendors
  • Strong documentation discipline and follow-up skills
  • Ability to manage multiple priorities in complex environments


Required Skills

  • Experience within government, transportation, or public safety environments
  • Exposure to digital transformation or large-scale readiness programs
  • Familiarity with PMBOK, Agile, or hybrid delivery methodologies


Preferred Skills

  • Experience within government, transportation, or public safety environments
  • Exposure to digital transformation or large-scale readiness programs
  • Familiarity with PMBOK, Agile, or hybrid delivery methodologies
Not Specified
Customer Service Data Analyst
Salary not disclosed
Woodbridge, NJ 1 week ago

In this position the Customer Service Data Analyst is crucial in supporting the Customer Service Center, Underwriting, and Sales teams by providing actionable insights through data analysis and comprehensive reporting. This role requires expertise in Tableau for creating reports and dashboards, proficiency in SQL Server for data extraction and query management, and the ability to support various databases and systems. The successful candidate will work closely with the Customer Service Center, Underwriting, and Sales management teams, while also interacting with Product, Finance, and IT departments. Additionally, this role includes responsibilities as a backup programmer for our Client Letter system.


RESPONSIBILITIES

  • Collect, analyze, and interpret data from various sources to generate reports and dashboards.
  • Develop and maintain regular and ad-hoc reports for Service, Underwriting, Sales.
  • Identify trends, patterns, and anomalies in data to provide actionable insights.
  • Pull data from the Data Warehouse and other sources using SQL Server, running complex queries and building datasets for analysis.
  • Analyze call center metrics such as call volume, average handle time, and customer satisfaction scores.
  • Provide insights to improve call center efficiency and customer experience.
  • Develop reports to monitor agent performance and call center KPIs.
  • Monitor and report on service levels, turnaround times, and customer feedback
  • Analyze underwriting metrics and workflows to identify areas for process improvement.
  • Create reports to track underwriting performance and efficiency.
  • Create reports to track sales performance and efficiency.
  • Develop dashboards and visualizations to track performance and identify opportunities for enhancement.
  • Analyze existing processes and automate manual functions through technology
  • Work closely with department heads and team members to understand data needs and reporting requirements.
  • Present findings and recommendations to stakeholders in a clear and actionable manner.
  • Collaborate with IT and data management teams, including Product and Finance, to ensure data integrity and accuracy.
  • Identify and implement best practices for data collection, analysis, and reporting.
  • Continuously evaluate and improve reporting processes to enhance efficiency and effectiveness.
  • Serve as a backup programmer for the Client Letter system.
  • Program and debug client letters, run batch jobs, and resolve any related issues.


QUALIFICATIONS

  • Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field.
  • Proven experience as a Data Analyst, Business Analyst, or similar role, preferably within a customer service or financial services environment.
  • Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI).
  • Strong analytical skills with the ability to interpret complex data and present findings clearly.
  • Experience with call center metrics and underwriting processes is a plus.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and ability to work independently with minimal supervision.
  • Ability to manage multiple projects and deadlines effectively.


SALARY RANGE

The pay range for this position is $61,500 to $81,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.


PERKS & BENEFITS

  • 4 weeks accrued paid time off + 8 paid national holidays per year, and 2 floating holidays
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Free onsite gym at our Woodbridge Location
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement



ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Not Specified
Customer Service Representative
🏢 Plymouth Rock Assurance
Salary not disclosed
Woodbridge, NJ 1 week ago

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you’re the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!


We’re currently seeking passionate individuals to join our team as Customer Service Associate, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Associate, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. With our internal paid training and licensing program, you will become a certified subject matter expert on Plymouth Rock and affiliate insurance products.


RESPONSIBILITIES

  • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
  • Ensure first call resolution, making the customer experience as seamless as possible.
  • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
  • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
  • Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
  • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
  • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am–7:00pm Monday – Friday and 10:00am–3:00pm every third Saturday.


QUALIFICATIONS

  • Strong interpersonal, communication, and organizational skills.
  • Analytical mindset with good decision-making abilities.
  • Proficiency in computer skills and data entry.
  • High motivation to take ownership and follow up on tasks.
  • Flexibility to adapt to a fast-paced, changing environment.
  • Ability to work weekdays and rotational Saturdays.
  • Must obtain a NJ Property & Casualty Insurance Producer License (You will receive fully paid training, and we will sponsor you for your insurance license).
  • High school diploma required, college degree is a plus!
  • Spanish language proficiency is a plus!


SALARY RANGE

The pay range for this position is $48,000 to $52,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

  • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Free onsite gym and health center at our Woodbridge Location
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.



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Not Specified
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