Jobs in South Euclid

• Operate with a sense of urgency to drive appropriate utilization of TRUDHESA by working both independently and collaboratively with colleagues
• Anticipate potential barriers to achievement of goals and propose responsible solutions for success
• Develop and implement data driven and effective customer specific territory plans with Regional Sales Managers
• Expertly deliver in-person (virtual if necessary) approved product, access, and corporate messaging
• Effectively anticipate and handle customer objections and exceed customer expectations by delivering value to Health Care Professionals and accounts
• Maintain expert knowledge on territory managed care/access environment and partner with the Managed Markets team to implement and measure push and pull-through initiatives that support achieving sales objectives
• Develop and maintain strong relationships with key opinion leaders in region
• Provide relevant, thoughtful input to other commercial colleagues (e.g., sales leadership, regional sales managers) regarding strategic and tactical planning for territory, region, and nation
• Understand the regulatory environment and comply with all legal and regulatory requirements, including those of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, the OIG guidelines
• Present a positive and professional image of Impel Pharmaceuticals and ensure activities are consistent with Impel Pharmaceuticals’ ethical pharmaceutical marketing and compliance laws and regulations
• Oversee the proper utilization of corporate resources and assets
• Perform all activities within budget
  
  

• Bachelor’s Degree
• 1 year of pharmaceutical specialty sales experience preferred
  • Strongly prefer Migraine experience or Neurology
  • Prefer experience working with specialty pharmacy
• Proven track record of launch success
• Outstanding communication and analytical skills
• Results oriented / Team oriented
• Ability to travel up to 50% including overnight travel
• Current knowledge of all relevant industry, legal and regulatory compliance guidelines
• Commitment to the highest ethical, legal, regulatory, and scientific standards
• Must possess (and maintain) a valid driver’s license
• Ability to operate in a fast-paced, evolving and sometimes ambiguous environment while maintaining focus needed to meet/exceed corporate goals
  

Company Description

Tendon Manufacturing, established in 1988, is a full-service metal fabrication and manufacturing company with three locations in Warrensville Heights, Ohio. Tendon’s diverse offerings include laser cutting, welding, machining, assembling and powder coating. Our commitment to excellence and innovation has made Tendon Manufacturing a trusted name in the industry.

Role Description

The Director of Quality Control will oversee all quality management processes and practices at Tendon Manufacturing's three facilities. This is a full-time, on-site role where the Director will lead a team of quality professionals in ensuring compliance with industry standards and internal requirements. Responsibilities include developing and implementing quality control systems, conducting audits, analyzing quality data, and collaborating with customers & production teams to maintain and improve quality standards.

Qualifications

• Strong expertise in Quality Control and Quality Assurance practices
• Proficiency of Quality Management systems, such as ISO 9001
• Demonstrated leadership skills with experience managing quality teams
• Strong problem-solving abilities and analytical thinking
• Ability to ensure compliance with regulations, standards, and customer requirements
• Prior experience in metal fabrication or manufacturing industries

Position Summary

We are seeking a driven and technically proficient Outside Sales Representative to drive revenue growth by developing new OEM and distributor accounts while expanding business with existing customers across an assigned territory. This role is responsible for selling a comprehensive product line including standard hex socket screws, set screws, dowel pins, and custom cold-formed and precision machined contract parts. The Outside Sales Representative will position product quality, high fill rates, and technical expertise competitively within the marketplace. This role works closely with the National Sales Manager, Inside Sales team, Plant Manager, Tooling Engineers, and Production Supervisors to deliver tailored solutions that win and retain business.

Primary Responsibilities

Business Development & Account Management

• Prospect, develop, and close new OEM and distributor accounts within the assigned territory
• Expand market share within existing accounts by identifying and securing additional opportunities
• Conduct on-site product demonstrations and technical presentations
• Partner with distributors to convert competitor accounts

Technical Sales & Quoting

• Prepare competitive price quotes and bids based on material costs, labor, tooling, and production schedules
• Evaluate manufacturing methods, materials, tooling, and quality requirements to determine feasibility for custom or special parts
• Submit bids with accurate delivery timelines
• Collaborate with engineering and production teams to confirm manufacturing capabilities for custom work

Customer Relationship Management

• Maintain detailed records of account activity, opportunities, and customer interactions
• Ensure customer satisfaction through proactive communication and timely issue resolution
• Provide territory updates, competitive insights, and project opportunities to the National Sales Manager
• Address customer concerns with urgency and professionalism

Company Representation

• Represent the organization at industry trade shows and trade association events
• Participate in sales and operations planning meetings
• Contribute to process improvements within Inside Sales to enhance efficiency and customer service
• Complete special assignments to support order handling and overall customer success

Qualifications

• Associate’s degree in engineering, business, or related field — or equivalent industry experience
• 5+ years of outside sales experience in industrial manufacturing, fasteners, or distribution
• Working knowledge of fastener specifications, threads, materials, and grades
• Proficiency in Microsoft Office (Word, Excel) and comfort learning internal systems
• Ability to read and interpret engineering drawings, specifications, and technical documents
• Experience using micrometers, calipers, and other precision measuring instruments
• Valid driver’s license with a clean driving record
• Willingness to travel within assigned territory (up to 60–75%)

Preferred

• Bachelor’s degree in engineering or business
• Experience selling socket head cap screws or related fastener products
• Familiarity with cold heading, screw machining, or CNC manufacturing processes
• Experience with AutoCAD or similar technical software
• Existing relationships with OEM purchasing contacts or fastener distributors

Key Competencies

• Strong negotiation and closing skills
• Ability to translate technical specifications into clear customer value propositions
• Self-motivated with the ability to manage a territory independently
• Excellent written and verbal communication skills
• Analytical problem-solver with the ability to collect data, establish facts, and drive solutions

Commission:

• 5–10% on net new business
• 2–4% on existing account growth

Additional Benefits:

• Monthly car allowance
• Medical, dental, life, and disability insurance
• 401(k) with 4% company match and 4% employer contribution
• Paid vacation, sick time, and holidays
• Continuing education and trade association participation

Summary

The Senior QA Manager is a quality professional with day to day responsibility for site management. From a quality perspective, this role involves designing, planning, prioritizing, executing, reviewing, and reporting results of tests performed in the QA lab as well as other related duties necessary to operate within a highly regulated environment such as supporting quality events (audits, corrective actions, investigating nonconformances), maintaining calibrations, document control, and training. From a site management perspective: the Supervisor is the most senior NextBeam person onsite and has responsibility for assuring operations run as planned in conjunction with our manufacturing partner.

Essential Duties: Quality

• Establish and maintain good technical understanding of relevant industry standards and regulations (ISO 13485, ISO 11137 series, ISO 11737 series, ASTM 51649, ASTM 52303) in order to design and perform testing with appropriate test methods, sample sizes, statistical techniques, and acceptance criteria.
• Collect, analyze, and report data to release / reject product batches and other studies
• Maintain calibration of laboratory equipment and tools
• Investigate, root-cause analyze, and provide disposition when quality events occur
• Maintain document control including developing new and updated procedures, forms, templates and recordkeeping systems
• Support audits by customers, regulators, and other groups including understanding and communicating how we meet applicable requirements, planning and implementing corrective actions
• Maintain a high level of quality and integrity even under challenging conditions such as undesirable test results or during customer or regulatory audits
• Collaborate with other functions to convey the importance of quality control including how quality control affects and is affected by other functions
• Schedule, prioritize, and communicate status of testing according to a variety of factors including internal, customer, and compliance requirements
• Maintain inventory of lab supplies and consumables
• Maintain accuracy and completion of sample inventory and other logs
• Assist with data trending and analysis for monitoring validated processes and supporting changes when necessary
• Assist with establishing schedule and responsibilities for lab personnel to drive customer and employee satisfaction
• Participation in industry standards development and updating internal documentation for continuing compliance as standards and regulations are revised

Essential Duties: Operations & Leadership

• Understand and be able to operate NextBeam’s Enterprise Resource Planning (ERP) system to receive, work order, and invoice jobs
• Maintain strong and proactive communication with our onsite manufacturing partner
• Assure that the small (1-3 person) onsite NextBeam team is trained and and organized
• Provide first-line guidance to help junior staff perform their designated tasks
• Assure NextBeam meets its obligations to customers in conjunction with our Customer Service team

Required Qualifications:

• College diploma or equivalent
• 3+ years in quality control or a related function
• Ability to communicate with native or bilingual proficiency in English including reading, writing, listening, and speaking in a professional and technical manner with internal and external groups
• Very strong skills with Microsoft Office applications (Word, Excel)
• Ability to lift 30lbs., sit or stand for long periods of time.
• Strong skills in mathematics and statistics

Preferred Qualifications:

• AAMI CISS-RAD certification
• Industry training for quality control, document control, or auditing
• Experience working in a highly regulated environment (medical device, pharmaceutical, aerospace, semiconductor or similar)
• Working knowledge of good documentation practices (GDP), good manufacturing practices (GMP), quality systems (ISO 9001 or ISO 13485)
• Experience working in a laboratory environment and using lab equipment
• Experience with performing and maintaining calibrations or other verification / validation processes
• University courses in statistics and/or calculus
• Six sigma certification (yellow, green, black) for statistical analysis

Work Environment:

• Works in a variety of environments including laboratory, warehouse, and office
• Occasional exposure to dust, heat, humidity, and solid or gaseous materials with special handling requirements
• Occasional (5-10%) travel for industry conferences, training, customers, or other corporate functions

Employment Type: Full-Time, Non-Exempt (Hourly)

Benefits Offered: Paid Time Off, Paid Holidays, Medical, Dental and Group Vision Insurance,

401k with Company match, gym membership reimbursement, casual work environment and excellent career growth

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program

Education:

• Bachelor's (Required)

Experience:

• Quality Control: 3 years (Required)
• Management: 2 years (Required)

License/Certification:

• AAMI CISS-Rad (Preferred)

World-class dental practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.

This practice is owned by a well-respected dentist and caters to an elite, but family-focused clientele, where thousands of treatments and procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting.

The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. Dental experince is preferred. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back-office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!

Responsibilities:

1. Sales - assist prospective patients in making comfortable and confident decisions to undergo dental treatments and procedures through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $25,000 is a must.

2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year-round, and is lightning quick on a computer.

3. Additional Responsibilities:

• Organization – Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred but not required.
• Positivity & Normalcy – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
• Whatever it takes attitude with a sales focus – typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.

Job Requirements:

• Bachelor’s degree.
• 1-3+ years of sales experience – preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is NOT an administration position. It is a sales position with some administrative work.
• Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
• Outstanding verbal and written communication and presentation skills.
• Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
• Strong computer and typing skills - typing no less than 40 wpm - with the ability to learn proprietary software for the dental industry quickly.
• Excellent follow-up and organizational skills – a commitment to timely task completion without compromising quality is a must.
• Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
• Ability to excel individually as well as a productive member of a team.

Compensation and Benefits:

• Annual pay based on results for year one is composed of base pay and bonuses. Income is uncapped, but typical first year income, which includes both base pay and bonuses can range from $85,000-$105,000+. With superb performance, additional income can be earned in year one. Ability to earn uncapped income in future years is possible, and typical.
• PTO per company policy
• Medical/Dental/Vision benefits per company policy
• Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
• Reasonable hours
• Reduced or complimentary treatments per company policy
• Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.

IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.

EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).

The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.

If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.

Salary and Benefits

Base Salary: GL-9/GS-11: $63,148 $120,145 per year

Locality Pay: Varies by duty location

Overtime: Up to 25% additional pay

This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.

Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).

Duties and Responsibilities

As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.

Typical assignments include:

• Questioning individuals and inspecting documents and property
• Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
• Tracking and interpreting signs of illegal entry
• Performing farm, traffic, building, city, and transport checks
• Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles

Qualifications

GL-9: One year of specialized experience at the next lower level, including:

• Searching detained persons, vehicles, and surroundings
• Apprehending or restraining suspects in violation of law
• Using firearms, writing reports, serving warrants, and gathering case evidence

GS-11: One year of specialized experience at the next lower grade, including:

• Using intelligence to monitor criminal threats and operations
• Leading fraud or contraband investigations
• Apprehending violators using surveillance and detection tech

There is no education substitution for GL-9 or GS-11 positions.

Other Requirements

• Citizenship: Must be a U.S. Citizen
• Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
• Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
• Veterans: May qualify under Veterans Recruitment Appointment (VRA)

Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.

How to Apply

Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.

You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.

If you have questions, contact a recruiter: /s/usbp

NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.

• Government & Military

• Drivers average $90-$120K per year
• $7,500 sign-on-bonus available
• Weekly home time
• Compensation includes hourly wages (all on-duty non-driving time)

• Health and Safety is our #1 priority and we live it 3-6-5!
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group 401K with company matching component
• Own Part of the Company with our Employee Stock Purchase Plan
• Paid time off, company paid training, and tuition reimbursement
• Positive and safe work environments

• Ensures that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times
• Operates tractor trailer tanker units
• Adheres to weights and ensures proper utilization of the units
• Ensures proper loading and unloading of hazardous waste/non-hazardous waste; Properly secures the loads
• Placards vehicle in accordance to Company and Department of Transportation (DOT) requirements/regulations
• Maintains daily logs, time sheets, expense reports, dispatch and trip reports as well as vehicle inspection reports
  

• Class A CDL
• Minimum 12 months of Class A driving experience
• Minimum 3 months of tanker experience
• HAZMAT and Tanker endorsements
• Ability to climb and work from heights
• Ability to lift and carry 50 lbs or more
• Ability to effectively use required technology such as mobile applications and computer software
• For additional information about driver career opportunities, please call us at 72-Drive (833-723-7483).
  
  Clean Harbors is an equal opportunity employer.
  
  Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or 1-844-922-5547.
  
  Clean Harbors is a Military & Veteran friendly company.
  
  Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
  
  *CH
  
  #LI-AS1

• Drivers average $90-$120K per year
• $7,500 sign-on-bonus available
• Weekly home time
• Compensation includes hourly wages (all on-duty non-driving time)

• Health and Safety is our #1 priority and we live it 3-6-5!
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group 401K with company matching component
• Own Part of the Company with our Employee Stock Purchase Plan
• Paid time off, company paid training, and tuition reimbursement
• Positive and safe work environments

• Ensures that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times
• Operates tractor trailer tanker units
• Adheres to weights and ensures proper utilization of the units
• Ensures proper loading and unloading of hazardous waste/non-hazardous waste; Properly secures the loads
• Placards vehicle in accordance to Company and Department of Transportation (DOT) requirements/regulations
• Maintains daily logs, time sheets, expense reports, dispatch and trip reports as well as vehicle inspection reports
  

• Class A CDL
• Minimum 12 months of Class A driving experience
• Minimum 3 months of tanker experience
• HAZMAT and Tanker endorsements
• Ability to climb and work from heights
• Ability to lift and carry 50 lbs or more
• Ability to effectively use required technology such as mobile applications and computer software
• For additional information about driver career opportunities, please call us at 72-Drive (833-723-7483).
  
  Clean Harbors is an equal opportunity employer.
  
  Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or 1-844-922-5547.
  
  Clean Harbors is a Military & Veteran friendly company.
  
  Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
  
  *CH
  
  #LI-AS1

• Drivers average $90-$120K per year
• $7,500 sign-on-bonus available
• Weekly home time
• Compensation includes hourly wages (all on-duty non-driving time)

• Health and Safety is our #1 priority and we live it 3-6-5!
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group 401K with company matching component
• Own Part of the Company with our Employee Stock Purchase Plan
• Paid time off, company paid training, and tuition reimbursement
• Positive and safe work environments

• Ensures that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times
• Operates tractor trailer tanker units
• Adheres to weights and ensures proper utilization of the units
• Ensures proper loading and unloading of hazardous waste/non-hazardous waste; Properly secures the loads
• Placards vehicle in accordance to Company and Department of Transportation (DOT) requirements/regulations
• Maintains daily logs, time sheets, expense reports, dispatch and trip reports as well as vehicle inspection reports
  

• Class A CDL
• Minimum 12 months of Class A driving experience
• Minimum 3 months of tanker experience
• HAZMAT and Tanker endorsements
• Ability to climb and work from heights
• Ability to lift and carry 50 lbs or more
• Ability to effectively use required technology such as mobile applications and computer software
• For additional information about driver career opportunities, please call us at 72-Drive (833-723-7483).
  
  Clean Harbors is an equal opportunity employer.
  
  Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact or 1-844-922-5547.
  
  Clean Harbors is a Military & Veteran friendly company.
  
  Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
  
  *CH
  
  #LI-AS1

Position Summary

The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed.

Primary Objective

To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth.

Duties and Responsibilities

Client Relationship Management

Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth.

Daily Operational Oversight

Manage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards.

Financial and Administrative Tasks

Monitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget.

Team Supervision and Training

Recruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service.

Communication and Reporting

Provide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations.

Supervisory Responsibilities

Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success.

Additional Responsibilities

Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required.

Knowledge, Skills, and Abilities

Competency/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

A high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial.

Certificates and Licenses

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Hospitality, Customer Service, and Communication

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.

Advanced Client Management Skills

Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships.

Strong Analytical and Problem-Solving Abilities

Analyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy.

Effective Training and Leadership Skills

Provide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites.

Payroll Management

Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency.

Excellent Communication and Reporting Skills

Provide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively.

Work Environment

The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions—including extreme heat, cold, humidity, and wet environments—is expected. The location can be noisy, with moving vehicles operated by the public.

Physical Demands

Valet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities—including close, distance, peripheral vision, depth perception, and the ability to adjust focus—to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site.

Cell Phone Use

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will

Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA)

This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave

PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Valet Account Manager

Department: Valet Parking Division

Reports directly to: City Manager / Area Manager

Schedule: Full Time

Status: Exempt

Compensation: Salary plus potential bonus opportunities

(Salary can vary depending on market and applicable experience)