Jobs in Schertz Texas

642 positions found — Page 27

Family Medicine Physician
Salary not disclosed
Converse, Texas 4 days ago

POSITION SUMMARY/RESPONSIBILITIES Provides comprehensive family health care to a population that has multiple health care needs in the University Health network of community-based ambulatory care centers.

EDUCATION/EXPERIENCE Must have completed training in an ACGME approved and accredited residency program.

Completion of residency program from the time of graduation from medical school in excess of the traditional time period for the practice specialty must be fully explained in writing.

All incumbents will be expected to be board certified in their specialty or be eligible for board certification.

Must obtain board certification in accordance with Medical-Dental Staff bylaws.

LICENSURE Must possess current license to practice medicine in the State of Texas.

Must maintain current AHA BLS or higher in accordance with Medical-Dental Staff bylaws.

Providers practicing in acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the UMA Credentials Committee within 90 days of hire.

Must maintain DEA number.

Must follow rules/regulations as set forth by the Texas Medical Board Medical Practice Act.

Not Specified
Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available)
🏢 University Health
Salary not disclosed
Schertz, Texas 4 days ago

About University Health: At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview: As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

  • Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
  • Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
  • Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
  • Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
  • Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

  • Education: Bachelor's degree in Nursing (required); Master's degree (preferred)
  • Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
  • Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
  • Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

  • Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
  • Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
  • Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location: San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.

Not Specified
Specialty Nurse Practitioner Outpatient Interventional Cardiology
🏢 University Health
Salary not disclosed
Schertz, Texas 4 days ago

Position Summary

The Advanced Practice Provider (APP) will provide comprehensive outpatient care to patients under the supervision and collaboration of interventional cardiologists. The APP will evaluate, diagnose, and manage patients with cardiovascular disease, focusing on continuity of care before and after interventional procedures. This role emphasizes outpatient clinic management, coordination of patient care, and integration with inpatient and procedural services to optimize outcomes and patient satisfaction.

Key Responsibilities

Clinical Care

  • Conduct new patient consultations, follow-up visits, and post-procedure evaluations in the outpatient clinic.
  • Perform focused histories, physical examinations, and order/interpret diagnostic test results (e.g., echocardiograms, stress testing, vascular studies, labs).
  • Supervise cardiac stress tests (training provided if not experienced)
  • Manage cardiovascular risk factors and chronic conditions (hypertension, hyperlipidemia, CAD, PAD, heart failure) under established protocols.
  • Provide pre-procedure evaluation and education prior to interventional cardiology procedures.
  • Deliver post-procedure follow-up, including medication adjustments, wound care, and complication monitoring.
  • Collaborate with supervising physicians in the formulation and execution of treatment plans.

Care Coordination

  • Facilitate seamless transitions of care between hospital, cath lab, and outpatient clinic.
  • Communicate with referring physicians and primary care providers regarding patient progress and treatment plans.
  • Assist with triage of referrals to the interventional cardiology clinic, prioritizing urgent cases (e.g., unstable angina, critical limb ischemia).
  • Coordinate acquisition and review of outside medical records and imaging.

Education & Counseling

  • Educate patients and families on disease processes, procedures, lifestyle modification, and medication adherence.
  • Provide counseling on cardiovascular prevention and rehabilitation strategies.
permanent
Physician
🏢 University Health
Salary not disclosed
Converse, Texas 4 days ago

University Health is seeking a compassionate and skilled Physician to provide high-quality medical care to individuals housed in the Bexar County Adult Detention Center. This unique role offers the opportunity to serve a population with complex health needs in a secure environment while working within one of Texas' leading academic health systems.

You'll be part of a multidisciplinary team committed to improving the health and well-being of patients while ensuring safe, ethical, and professional medical care.

Key Responsibilities

  • Provide comprehensive health care services within your specialty to individuals housed in the Bexar County Jail.
  • Diagnose, treat, and manage acute and chronic medical conditions for incarcerated patients.
  • Collaborate with nursing staff, mid-level providers, and correctional officers to deliver safe and effective patient care.
  • Accurately document patient encounters and submit billing/coding information in compliance with policies.
  • Participate in quality improvement activities, chart reviews, and peer audits.
  • Support teaching and training opportunities with UT Health San Antonio medical students and residents.
  • Participate in a rotational on-call schedule.
  • Ensure care delivery aligns with University Health's mission, values, and established correctional health standards.

Qualifications

  • MD or DO from an accredited medical school.
  • Completion of an ACGME-accredited residency program.
  • Board certification or board eligibility in your specialty.
  • Texas medical license (or ability to obtain prior to start).
  • AHA BLS certification required; ACLS (or specialty equivalent) required within 90 days for acute care.
  • Active DEA and DPS registrations.
  • Correctional health care experience is a plus, but not required.
  • Spanish/English bilingual preferred.

What We're Looking For

  • A physician with a strong sense of social responsibility and a desire to serve underserved and justice-involved populations.
  • Ability to adapt medical care to patients with diverse cultural, psychosocial, and developmental needs.
  • Skilled communicator who can work effectively with patients, staff, and correctional personnel.
  • A commitment to quality, safety, and compassionate care even in challenging environments.

Why Join University Health?

At University Health, you'll find more than a job—you'll find a calling. Working in detention health care offers:

  • The chance to positively impact vulnerable populations.
  • A supportive, team-based work environment.
  • Opportunities for teaching and mentorship through our academic partnerships.
  • Competitive compensation and a comprehensive benefits package.
permanent
Family Medicine Physician Correctional Health
🏢 University Health
Salary not disclosed
Universal City, TX 4 days ago


POSITION SUMMARY/RESPONSIBILITIES



Provides comprehensive health care to a population that has multiple health care needs in the Detention Health Care setting of University Health.



EDUCATION/EXPERIENCE

Must have completed training in an ACGME-approved and accredited residency program.  Completion of a residency program from the time of graduation from medical school, in excess of the traditional time period for the practice specialty, must be fully explained in writing. All incumbents will be expected to be board certified in their specialty or be eligible for board certification.  Must obtain board certification in accordance with Medical-Dental Staff bylaws.



 



LICENSURE



Must possess a current license to practice medicine in the State of Texas.  Must maintain current AHA BLS or higher in accordance with Medical-Dental Staff bylaws.  Providers practicing in an acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the CMA Credentials Committee within 90 days of hire.  Must maintain DEA and DPS numbers.  Must follow rules/regulations as set forth by the Texas Medical Board Medical Practice Act



Not Specified
Physician Assistant Specialty
🏢 University Health
Salary not disclosed
Converse, TX 4 days ago


POSITION SUMMARY/RESPONSIBILITIES

Provides primary healthcare and performs selective medical services under the direction of specialty physicians. Responsible for diagnostic and therapeutic management of patients by completing medical histories, conducting physicals, establishing diagnosis through tests, and formulating treatment plans. Provides follow-up and health maintenance care of patients in accordance with protocols approved by a physician.



EDUCATION/EXPERIENCE

Successful completion of an educational program for physician assistants or surgeon assistants accredited by the Commission on Accreditation of Allied Health Education Programs, or by that committee's predecessor or successor entities is required. One year of training in the appropriate specialty is required.



LICENSURE/CERTIFICATION

Certification by the National Commission on Certification of Physician Assistants is recommended. Must be currently licensed as a Physician Assistant in the State of Texas. Must maintain current AHA BLS or higher in accordance with Medical-Dental Staff and UMA bylaws. Valid DEA number must be obtained within 90-days of hire.



Not Specified
Insurance Professional - Sales and Service
🏢 Usaa
Salary not disclosed
Universal City, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing . Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs!

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership.

After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager.

We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday.

Military veterans and spouses are highly encouraged to apply.

Relocation assistance is not available for this position.

As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.

We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026 . As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.

What you'll do:

  • Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members.

  • Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

  • Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.

  • Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.

  • Maintain required Property & Casualty license and state registrations.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or GED equivalent

  • Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service.

  • Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.)

  • Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries.

  • Effective time management and organizational skills.

  • Successful completion of a job-related assessment may be required

What sets you apart:

  • 1 year of customer contact experience in a needs-based sales environment

  • 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face

  • US military experience through military service or a military spouse/domestic partner

Training Schedule: Monday - Friday 9:30am-6:00pm

Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST
USAA provides support to our members 7 days a week.

After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day.

All work schedules for this role are 40 hours per week .
Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members.

Salary: The hiring range for this position is: $45,010-$46,010

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
Associate Life Solutions Specialist - San Antonio/ Colorado Springs
🏢 Usaa
Salary not disclosed
Converse, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus. Relocation assistance is not available for this position.

What you'll do:

  • Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.

  • Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.

  • Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

  • Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

  • Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

  • Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).

  • Monitors legislative initiatives that may impact economy, society, and personal financial situation.

  • Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.

  • May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

Work Hours:

  • Monday – Friday / 7:30am – 8:00pm (Central)

  • An 8 hour shift will fall within these hours

  • This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

  • High School diploma or GED

  • Required maintenance of Life/Health license and/or acquisition within 90 days

  • Required annual completion of AHIP and Broker/Carrier appointments when applicable.

  • Up to 1 year of financial industry and/or life sales experience

  • Experience delivering frequent written and oral communication

  • Experience acquiring and applying new concepts and information

  • Experience processing and analyzing information

  • Experience fulfilling requests and meeting deadlines

  • Experience resolving conflict and negotiating

  • Experience multi-tasking in an operating systems environment

  • Experience participating in a team environment

  • Successful completion of a job-related assessment may be required

What sets you apart:

  • Active Group 1 Life and Health license

  • 1+ yrs experience working in Sales with life insurance or financial services products

  • 1+ yrs experience working in a call center environment 

  • CLU® - Chartered Life Underwriter or comparable designation

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $45,470.00 - $79,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
Life Actuary- Asset Liability Management Team
🏢 Usaa
Salary not disclosed
Schertz, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team. This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is not available for this position.

What you'll do:

  • Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

  • Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations.

  • Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership.

  • May make recommendations for model adjustments and improvements, when appropriate.

  • Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product.

  • Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas.

  • Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.

  • Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership.

  • Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.

  • Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.

  • Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.

  • Advises management on issues and serves as a primary resource for their individual team members on escalated issues.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years of experience without bachelor’s degree)

  •   Do you have one of the following:

  • 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA)

  • OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA)

  • OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA)

  • OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA)

  • Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

  • Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences.

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

  • FSA (Fellow of the Society of Actuaries) designation

  • Experience using Moody’s AXIS software

  • 2 or more years of experience with asset liability management or cash flow testing

  • Prior Actuarial experience with Life Insurance and Annuity Products

  • Fixed Indexed Annuity (FIA) Experience

Compensation range: The salary range for this position is: $127,310 - $236,250

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
Intermediate Life Solutions Specialist - San Antonio/ Colorado Springs
🏢 Usaa
Salary not disclosed
Converse, TX 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.

What you'll do:

  • Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

  • Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

  • Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

  • Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

  • Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

  • Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

  • Monitors legislative initiatives that may impact economy, society, and personal financial situation.

  • Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

  • products and services.

  • May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

  • Serves as a resource to less experienced team members on escalated issues of a routine nature.

  • Guides and influences less experienced team members.

Work Hours:

  • Monday – Friday / 7:30am – 7:00pm (Central)

  • An 8 hour shift will fall within these hours

  • This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

  • High School diploma or GED

  • Required maintenance of Life/Health license

  • Required annual completion of AHIP and Broker/Carrier appointments when applicable.

  • 1 year of financial industry and/or life sales experience

  • Experience delivering frequent written and oral communication

  • Experience acquiring and applying new concepts and information

  • Experience processing and analyzing information

  • Experience fulfilling requests and meeting deadlines

  • Experience resolving conflict and negotiating

  • Experience multi-tasking in an operating systems environment

  • Experience participating in or leading teams

  • Successful completion of a job-related assessment may be required

What sets you apart:

  • 2+ years experience working in Sales with life insurance

  • 1+ years experience working in a call center environment

  • CLU® - Chartered Life Underwriter or comparable designation

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $48,340.00 - $84,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent
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