Jobs in Santa Clara Remote

Technical Account Manager (TAM) is a customer service interface role. TAM is responsible for the stability of the customer's cloud business and the overall growth, quality, and satisfaction of customer service relationships. TAM works closely with the Alibaba Cloud team to ensure that customer requests, issues, and features receive timely attention and priority handling.

Responsibility:

Customer-Proximate Technical Support

•Technical Issue Resolution: Continuously monitor and analyze customers’ technical challenges; assisting customers and technical support engineers in the quick and efficient handling of support tickets through an in-depth understanding of customer business.

•Requirement Tracking: In various industries, correctly analyze customer usage and needs based on their business scenarios and cloud product usage, uncover real product requirements, and assist in the continuous optimization of products.

Stability Support and Assurance

•Emergency Response: Handle critical incident response to assist rapid business recovery, including fault containment and related safeguarding measures.

•Risk Inspection: Conduct inspections on cloud product usage covering workload, business capacity, risk events, and change notifications tailored to customer environments.

•Proactive Services: Design critical architecture monitoring and alerting solutions aligned with customers’ cloud-based business needs, enabling intelligent monitoring and early warnings to enhance business efficiency and user experience.

•End-to-End Assessment: Evaluate end-to-end business application dependencies, integrating cloud and on-premises risk assessments; provide recommendations and risk alerts for critical pathways.

•High-Availability Drills: Collaborate with customers to conduct high-availability drills under extreme scenarios, simulating failure conditions, practicing business failover procedures, and participating in post-drill reviews.

Cloud-Based Business Governance and Optimization

•Cloud Usage Optimization: Guide customers in new product selection and optimize product usage methods, align with industry best practices, avoid common adoption pitfalls, and distill customer-centric optimal cloud practice guides.

•LandingZone: Deliver best practice guidance for account structure, permissions, networking, and resource provisioning throughout the customer’s cloud migration journey.

•Well-Architected Support: Support comprehensive optimization aligned with Well-Architected Framework principles, covering security & compliance, operational stability, cost optimization, and high-performance architecture design.

Service Assurance

•Service Management: Establish appropriate service and communication channels for customers during cloud adoption; provide tailored support across online, on-site, and multi-project/multi-department engagement models to ensure effective information flow for critical events and key initiatives, facilitating smooth project execution.

•Project Support: Deliver customized technical assurance programs based on customer needs during cloud product usage; develop and implement targeted technical roadmaps aligned with product capabilities and customer scenarios to ensure successful delivery of technical initiatives.

•Satisfaction Assurance: Own enterprise customer satisfaction by ensuring rapid issue resolution and smooth project delivery, while continuously providing actionable cloud usage recommendations and stability assurance solutions to holistically enhance customer cloud experience and satisfaction.

Standardized Cloud Migration Support

• Assist customers in migrating business workloads to the cloud by providing expert services including application/big data architecture design, database tuning, application/big data performance optimization, data governance, and security operations; deliver industry-specific best practices and solutions for cloud product adoption.

Customer Relationship Building and Business Opportunity Development

• Identifies key decision-makers within customer organizations, engages in dialogue using the customer’s terminology and perspective to build trust, uncovers product and technical requirements, generates qualified business opportunities, and ensures successful fulfillment.

Requirements:

• Over 5 year of experience in solution design, architecture, backend development, delivery, or operations for large-scale internet applications or enterprise-level systems in industries such as internet or finance

• Possesses a technical background with hands-on experience in developing or operating large-scale applications based on cloud products

• Possesses technical understanding and hands-on experience in one or more domains including cloud-native technologies, big data, databases, networking, and middleware.

• Masters the underlying architecture of core products within the supported business lines.

• Proficient in the specialized technical competencies required by the supported business lines.

• Understands cross-product system architectures and is capable of performing solution design or troubleshooting based on this expertise.

• Accurately identifies and categorizes customers and key stakeholders, establishing tailored response strategies for different customer segments.

• Creates a constructive communication atmosphere, focuses on key discussion points, listens effectively, and articulates messages clearly.

• Demonstrates strong service orientation—commits to fully resolving customer issues from start to finish and ensures high customer satisfaction.

• In specific domains, capable of engaging in prepared, professional communication with senior-level client executives.

• Possesses operations technology management capabilities, capable of conducting comprehensive reviews of customer business architectures and providing cloud best-practice recommendations.

• Acts as the primary owner for customer technical projects, including operational assurance, technical transformation, and stack migration initiatives.

• Assists customers in resolving complex technical issues and demonstrates strong capability to drive technical execution on the customer side.

• Exhibits systematic and holistic solution design and architecture skills, able to deliver reliable solutions in complex technical environments.

• Capable of decomposing complex technical challenges into manageable components, formulating integrated technical assessments and resolution strategies.

• Familiar with practical case studies across common business scenarios; able to tailor optimization solutions—including high availability enhancement, cloud operations assurance, capacity planning, architectural refinement, disaster recovery setup, cost evaluation and optimization—based on customer-specific contexts, proactively identify risks, and effectively implement tailored solutions.

About the Company

We are looking for a self-motivated sales rep to join our highly successful team in the Bay Area market. Alliance Gator is the industry leader in the hardscape accessories market with worldwide distribution of its products. Our partners have come to depend on our superior quality products, hands-on service, and industry certified training. We are looking for self-motivated sales reps to join our highly successful team. Alliance is based in Montreal, Canada.

About the Role

Help to continue the growth of sales and training throughout the respective market with existing and new customers.

Responsibilities

• Service and support existing customer base (national partners, dealers and contractors)
• Expand and grow product sales within existing customer base
• Cultivate new customers and end users
• Support aggressive plan to promote Alliance products in the market
• Present/facilitate industry certified training presentations
• Conduct hands-on product demonstrations in classroom and job site settings

Qualifications

• 5 years building products sales experience or equivalent
• 4-year degree or equivalent background in the construction or hardscape industry

Required Skills

• Excellent verbal and written communication skills
• Demonstrated public speaking skills to audiences of 25-35+ attendees
• Strong time management, organization and proper decision-making skills
• 50% travel within territory and occasionally to national trade shows and corporate meetings
• Bi-lingual English-Spanish a must
• Must be proficient with computer and CRM software
• Must have passport and able to travel to Canada
• Must own reliable vehicle for travel and transport product samples (company has vehicle allowance)
• Must have valid driver’s license, registration and proof of insurance
• Occasional long-distance travel by car or air may be necessary; overnight travel 1-2 nights per week

Physical Requirements

• Must be physically and mentally able to work 40+ hours per week, Monday through Friday
• Must be able to lift/move and use 50 lbs of samples
• Must be able to work on hardscape job sites and demonstrate proper use of products; provide technical guidance and hands-on support to end-users
• Must reside in Bay Area

Pay range and compensation package

Base salary of $85,000 plus $1,100 monthly car allowance; benefits include health, dental, and 401K

Staff Design Quality Engineer – Class III Implantable Medical Device

San Francisco Bay Area | Full-Time | Hybrid

A fast-growing medical device company developing next generation implantable technology is expanding its engineering team and hiring a Staff Design Quality Engineer to support the development of a highly innovative Class III medical device platform.

This is a highly technical, hands-on role embedded directly with R&D, focused on ensuring quality is built into product development from early feasibility through clinical and commercial stages.

You will play a key role in helping bring a breakthrough therapy to market while working alongside experienced engineers and cross-functional leaders in a collaborative development environment.

Responsibilities

• Partner closely with R&D and systems engineering teams to integrate design quality into product development
• Lead and support design control activities throughout the product lifecycle
• Drive risk management efforts (ISO 14971) including hazard analysis, FMEAs, and risk mitigation strategies
• Support verification and validation planning and execution
• Ensure compliance with FDA design control requirements and global quality standards
• Participate in cross-functional design reviews and technical decision making
• Help translate regulatory and quality requirements into practical engineering processes

Qualifications

• BS or MS in Engineering (Biomedical, Mechanical, Electrical, or related)
• 7+ years of experience in medical device product development or design quality
• Strong experience with design controls and risk management
• Experience supporting Class II or Class III medical devices
• Ability to collaborate closely with R&D in early-stage product development
• Experience supporting IDE, PMA, or complex regulatory pathways is highly valued

What Makes This Opportunity Unique

• Work on cutting-edge implantable technology
• Join a highly technical engineering-driven team
• Be involved early in the development lifecycle
• Significant opportunity for technical ownership and influence
• Competitive compensation, bonus, and equity package

If you are interested in learning more, feel free to reach out directly.

Job Summary:

This position is responsible for the evaluation, qualification, and implementation of spray foam technology, as well as providing technical service and support on spray foam products and applications. This role will be responsible for maintaining a high level of technical and sales management of spray foam products within the residential and commercial market space.

Duties And Responsibilities

• Provide sales/technical assistance to partners and customers on Carlisle Spray Foam Insulation products. Support will include phone, email, and on-site field visits.
• Provide Sales support to both applicationsdirect & distribution customers.
• Provide authorized applicator training using the Carlisle SFI Application program.
• Support product management with codes, standards, and regulations.
• Participate in cross-functional teams where new technology might be developed.
• Act in accordance with company policies and best practices.
• Develop new business and maintain current business within the designated territory.
• Meet and exceed the designated sales budget on a consistent basis for the business year.
• Maintain consistent and timely documentation for all sales-related activity utilizing designated databases and manual processes.
• Follow through on all new leads and referrals presented from internal and external sources.
• Prepare and present sales presentations, proposals, and quotes.

Required Knowledge/Skills/Abilities

• Direct experience with insulation, coatings, building envelope systems, and/or roofing systems.
• Effective written and verbal communication skills, including a high level of effective presentation skills to individuals and groups.
• Strong organizational and time management skills
• Ability to use the scientific method of hypothesis and experimentation.
• Proficiency with Microsoft Suite, as well as other web-based applications such as customer relations management systems.
• Demonstrated focus on delivering optimal customer service directed at meeting customer needs and company goals and objectives.
• Ability to influence key external stakeholders in the design process.
• Must have a valid driver’s license and possess the ability to travel as needed by vehicle or aircraft.

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities

• Research the market and customer, create & define the right strategy, and execute the plan.
• Act as the primary point of contact for the customer and identifying new biz opportunity and successfully enable to actual biz.
• Review specific program requirements, and lead the design-in stage of program development with cross functional team.
• Define the project plan/schedule and organize internal resources with cross-functional teams, and manage actual project execution.
• Manage & execute sales processes such as pricing strategy, schedule, design in, forecasting, sales planning, daily operation etc.
• Effectively and consistently communicate overall program status and deliver executive communication/presentations and drive the decision-making process.
• Others as assigned for business.
• Support a protocol service for customer (internal/external).

Qualifications

• Proactive, self-motivated and driven individual willing to learn
• Good interpersonal skill, customer sensitive and focused
• Excellent project management with good documentation and presentation skill
• Willingness to travel internationally(up to 20% per year) and domestically

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen-sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

Subject to availability of batches in your area.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen-sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

Subject to availability of batches in your area.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen-sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

Subject to availability of batches in your area.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen-sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

Subject to availability of batches in your area.

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.

Shoppers make it all happen-sign up now to help create a world where everyone has access to the food they love.

As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.

What you get as a shopper:

• Start earning quickly on a flexible schedule
• Weekly pay with the option of instant cashout
• Potential to earn tips
• Special earnings promotions

Basic requirements:

• 18+ years old (21+ to deliver alcohol)
• Eligible to work in the United States
• Consistent access to a vehicle and a recent smartphone

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

Subject to availability of batches in your area.