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Service Coordinator
Salary not disclosed
Tulsa, Oklahoma 1 week ago

Service Coordinator

Tulsa, OK | Full-Time | Permanent Opportunity

We are partnering with a leading distributor of industrial process control and pressure protection solutions serving the Southwest region of the United States, including Texas, Oklahoma, Western Arkansas, and New Mexico.

They are seeking a Service Coordinator to join their Valve Services division in Tulsa. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting customers, technicians, and internal teams to ensure smooth service operations.

As a Service Coordinator, you will play a key role in coordinating mechanical repairs, managing service orders, and providing exceptional customer support while ensuring projects move efficiently from quote to completion.

What You'll Do

  • Serve as a professional and responsive point of contact for internal teams and external customers
  • Prepare quotes and coordinate scheduling for repair services
  • Manage service orders to ensure efficient turnaround and accurate documentation
  • Research and source parts required for repair quotes
  • Request and manage vendor quotes and purchase orders
  • Support technicians with quoting, parts research, and administrative tasks
  • Generate accurate invoices and compile supporting documentation
  • Maintain organized records for service orders and repair documentation
  • Assist with counter sales coverage when needed
  • Help ensure targeted sales margins are achieved
  • Travel occasionally for training, meetings, or operational support
  • Maintain a strong customer-first mindset while balancing multiple priorities

What We're Looking For

  • Experience in customer service, service coordination, or inside sales
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Self-motivated with the ability to work independently
  • Ability to remain professional and composed in high-pressure situations
  • Basic understanding of supply chain or accounting processes

Preferred Qualifications

  • Experience with Order Management systems (SAP a plus)
  • Proficiency with MS Excel and CRM systems (Dynamics preferred)

Work Environment & Requirements

  • Ability to communicate clearly in English (written and verbal)
  • Comfortable working in a team-oriented environment
  • Ability to operate standard office equipment
  • Ability to wear required Personal Protective Equipment (PPE)
  • Ability to lift up to 25 lbs

Why This Opportunity?

This is a great opportunity to join a respected organization in the industrial services sector where you can build valuable experience in service operations, customer engagement, and technical coordination while supporting a high-performing team.

If you're interested or know someone who might be a great fit, feel free to connect or message me directly.

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