Jobs in San Mateo, CA
609 positions found — Page 4
The Operations Assistant keeps the office moving by providing outstanding customer service, supporting the estimators by qualifying leads and scheduling estimates, and by maintaining the office, inventory, and vehicles. The role requires a high level of organizational skill, a passion for supporting a talented team to get their work done efficiently, and familiarity with online tools. It will suit someone who enjoys interacting with customers, is able to organize multiple jobs simultaneously, and is passionate about getting the job done effectively while contributing to a positive team environment.
Job Responsibilities
Customer Service
- Ensure that customer phone calls and emails are responded to with a sense of urgency in a friendly and professional manner
- Support the work of the estimators by qualifying customers based on geography and rough scope of work, creating new job records, and entering pertinent information as leads are received via the internet and phone calls
- Help update job information throughout the lifecycle of the project
Office Support
- Using online tools including CRM, and in-house software, schedule estimators to attend customer locations balancing factors like route optimization, estimator experience, and availability
- Stage jobs and assist installers with their daily schedules
- Maintain and order supplies and tools to ensure the installation team and the office is properly equipped and stocked
- Accurately submit warranty registrations with suppliers as invoices are paid
Warehouse Management
- Keep the warehouse organized and safe
- Keep track of inbound and outbound shipments, following up with delivery providers where necessary
- Manage the film inventory ensuring film is ready on time each day for the installers to collect and accurately checked back in upon return
- Conduct accurate and timely inventory audits
- Maintain records of company vehicles ensuring regular maintenance is conducted and regularly conducting cleanliness and mileage checks
Teamwork
- Be flexible and seek out opportunities to help other office team members experiencing high volumes of work.
- Maintain a high level of productivity and customer service by stepping into Ops Manager duties as required
Qualifications
- Responsive and friendly customer service
- Effective organization of multiple concurrent jobs
- Strong written and verbal communication skills
- Familiarity working with online tools like g-suite
- Knowledge of window film is a plus but training will be provided
- CRM & Sales experience is a plus
- Must be able to lift up to 50 pounds
Benefits & Perks
- Competitive monthly and quarterly bonus program
- Paid Time Off plan for full time employees
- Medical, Dental, Vision, and more *For eligible employees
- 401(k): American Window Film will match 3% of what you contribute
- American Window Film Perks:
- Family & Friends Day - take an extra day off and get $300 to spend time with family and friends.
- People Helping People - take an extra day off to help someone out or contribute to a worthy cause
- Fitness, Health and Wellness allowance - get $250 towards any health and wellness activity
- We not me time - get $300 when you spend time with a co-worker outside of work
*perks subject to terms and conditions and may change at any time
Our Core Values
- Create Loyal fans - We create an environment that people love
- Authenticity Matters - Trust is built one job at a time
- Be Excellent Together - We support our teammates
- We Embrace Change - How we got here today is not how we will get there tomorrow
American Window Film provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Seeking experienced multifamily CapEx Project Manager!
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.
Project Manager/CapEx - Northern California
Job Summary:
The CapEx Project Manager is responsible to develop the scope, gather bids, manage plans and coordinate activities of designated capital projects. This position is responsible to ensure that goals and/or objectives are accomplished within prescribed time frame and funding parameters of overall projects.
Essential Duties & Responsibilities:
β’ Establishes capital project goals across portfolio with cooperation from management, clients and client representatives.
β’ Identifies capital repairs needed across portfolio.
β’ Develop and manage capex budgets.
β’ Works with various consultants, architects and engineers to develop plans and scopes.
β’ Works with city staff members.
β’ Establishes and maintains vendor relationships.
β’ Reviews project proposal and plans to determine time frames, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
β’ Generates bid forms, contracts, work agreements, change orders and other construction documents.
β’ Establishes work plan for each phase of projects and ensures contractors hire appropriate and qualified sub-contractors where needed.
β’ Confers with contractorβs supervisors to outline work plan and to assign duties, responsibilities, and scope of authority.
β’ Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
β’ Ensure adherence to project specifications and plans.
β’ Respond to and manage project RFIβs.
β’ Reviews status reports prepared by project personnel and modifies schedules or plans as required.
β’ Prepares project reports for management, client, or others.
β’ Coordinates project activities with activities of government regulatory or other governmental agencies.
β’ Ensures that all projects follow all applicable building codes and that all necessary permits and sign offs are obtained.
Education and Experience:
3 -5 years related multifamily capex experience plus associate degree, or equivalent combination of education and experience.
Other Qualifications:
β’ 25% overnight travel required.
β’ Valid Driverβs License and current automobile insurance required.
β’ Proficient computer skills including the use of MS Outlook, Word, Excel and Project.
Salary $110,000-$120,000/year. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.
PLEASE APPLY ONLINE AT:
OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test.
Weβre looking for a highly intelligent, strategic, and driven individual with exceptional communication skills and organizational abilities to join our team as a deputy chief of staff / executive personal assistant to a busy tech founder with a young family. This role will report to and work closely with the Chief of Staff to serve as the right-hand of the Principal and his family across all facets of their domestic office and household affairs. In this capacity, the ideal candidate will be able to seamlessly balance and transition from critical strategic initiatives and projects that help the Principal and family scale to the various day-to-day tasks required to keep the household running smoothly. Searching for a high-performer that is looking for longevity and the ability to grow rapidly in a dynamic environment and be part of a tight-knit team.
Critical Requirements / Attributes:
- LOCAL CANDIDATES ONLY - can easily be on-site in Lafayette/Orinda area when needed
- 5+ years of experience supporting executives in a complex, high-paced environment, ideally having worked in a private/family office setting
- Bachelor's or advanced degree from a highly-rated institution with evidence of intellectual distinction
- Strategic operator with the ability to develop clear plans across near, medium and long term horizons and then develop a plan to execute on said strategy
- Extremely strong research, reasoning, and analytical skills demonstrated in a professional setting
- Impressive ability to communicate clearly and concisely, both verbally and in writing
- Very technically savvy; not just with standard productivity tools (e.g., Office/Excel) but modern AI apps and the aptitude to pick up new technologies as well
- Maniacal attention to detail, incredible organizational skills, and proactivity are absolutely paramount requirements for this role
- Wired with a "move fast and get it done" mindset for any task - big or small - that can come up with creative solutions on the spot to challenges that may arise
- High EQ with great interpersonal skills and ability to operate in a tight-knit team environment
- Excellent references with demonstrated longevity at previous roles
Responsibilities include (but are not limited to):
- Spearheading various strategic initiatives for Principal - including requirements specification, strategy design, and execution plan
- Assessing overall support needs of the Principal and family and putting in place workflows/processes to streamline and simplify operations
- Handling tasks of a highly confidential nature with the utmost discretion and professionalism
- Researching, organizing and arranging travel for the family, including flights, accommodations, transportation, activities, etc.
- Conducting research and executing on various topics related to lifestyle and philanthropic needs, children's activities, etc
- Overseeing Principal and family calendars, including scheduling appointments, meetings, and events
- Identifying need for various advisors / vendors, researching / screening options, and managing / hosting vendors as necessary
- Building and maintaining positive relationships with all stakeholders, including family members, staff, vendors, and contractors
Logistics:
- Full-time Monday-Friday but flexibility to occasionally work after hours / weekend
- Predominantly remote but with ability to be on-site at family home (Lafayette / Orinda area) when needed
- LOCAL CANDIDATES ONLY
Compensation:
- $100K+ per year | DOE
- Health benefits
- Paid vacation / sick days / holidays
- Annual performance and salary review
- Discretionary bonus
As a Procurement Specialist, you will be the first point of contact for our business teams. Embedded in a dedicated pod, you'll manage purchase orders, track requests, facilitate supplier onboarding, and ensure procurement flows seamlessly through systems and approvals.
This is a hands-on, detail-oriented role where you'll work closely with cross functional partners (e.g sourcing, supply chain, finance) to translate requests into clean procurement transactions and keep momentum. You will report to a Sourcing Category Lead and work alongside other specialists, logistics, and front-end systems support.
This role provides embedded, hands-on, high-quality procurement support for some of the most complex and fast-moving programs in the world. By sitting close to teams, Procurement Coordinators:
- Ensure suppliers are onboarded quickly, POs flow without error, and shipments arrive on time.
- Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency, maximizing end-user experience.
- Deliver proactive order tracking and improved visibility for stakeholders.
- Drive efficiency through standardized buying, automation opportunities, and cost-reduction practices.
What You Will Do
- Serve as the embedded procurement partner to business teams, providing responsive, high-quality support on intake and order management.
- Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency.
- Enter and manage POs/orders in Zip/Oracle; ensure coding is correct and approvals flow smoothly.
- Facilitate supplier onboarding - gather vendor docs, coordinate approvals, and track until active; escalate delays with context and solutions.
- Partner with Legal, Security, and other cross-functional partners to ensure contracts, NDAs, and compliance checks don't stall procurement.
- Escalate blockers, approval delays, or scope questions to sourcing managers or functional partners
- Assist with contract and SOW workflows by ensuring correct templates, approvals, and documentation are used
- Monitor and proactively track physical goods orders and deliveries with suppliers and logistics partners, keeping stakeholders informed at every stage.
- Maintain data accuracy across procurement systems (Zip, Oracle, PLM) for spend, supplier, and delivery info.
- Promote consistency and efficiency by spotting opportunities for standardization and aggregation of purchases.
- Communicate proactively with sourcing, supply chain, and finance stakeholders, tailoring your approach to ensure clarity and alignment.
- Generate reports/dashboards on order status, cycle times, and onboarding SLAs for your pod.
- Document and refine workflows to simplify repeat transactions and improve efficiency.
- Identify and bring forward ideas to improve processes, reduce friction, and scale procurement support - including opportunities to leverage automation and AI tools where possible.
You Might Thrive in This Role If You
- Bring 4+ years in procurement coordination, sourcing support, purchasing operations, AP/finance ops, or supply chain support.
- Have experience with procurement systems (Zip, Oracle, NetSuite, SAP, Coupa, Ariba, etc.).
- Excel at attention to detail and accuracy in data entry and approvals.
- Are service-oriented and responsive - you like being embedded with teams and helping them move fast.
- Thrive in ambiguous, fast-moving environments with shifting priorities.
- Communicate clearly, escalate when needed, and adapt your approach to different audiences.
- Take pride in keeping teams moving forward by coordinating requests and resolving blockers quickly.
Pay Rate: $70-$85/hour on W-2
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work
for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment
anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold. Enjoy work again.
Let us help.
THE POSITION:
The Mammography Technologist, under direct supervision, performs specialized examinations of the breast to help in the diagnosis and treatment of breast disease in women patients for our client facilities. Mammography Technologist may perform screening exams or diagnostic exams.
*Weekly amount stated in the job postings is scaled based on estimated hourly wages and potential stipends available for the
location of the assignment. Hourly wages are based on various factors including but not limited to: experience, demand,
availability, location, etc. Please contact one of our amazing OneStaff Recruiting Specialists for more details.
**Equal Opportunity Employer**
Requirements:
Minimum of 1 year of current work experience providing in MAMMOGRAPHY.
California State Healthcare Provider license or willing to obtain one.
Certifications Needed:
This position may require one or more of these certifications: BLS
BENEFITS:
Insurance
We provide group benefits for Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical
Illness, and Identity Theft Protection.
401KΒ
You are eligible to enroll 1st of the month following hire date. We match 100% of your first 3% of deferrals and an
additional 50% of the next 2% you contribute.Β
Employee Assistance Program
Free to all employees whoβd like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial,
Lifestyle & Fitness Management, Working Smarter.
The Experience:Β
Are you someone who finds their purpose in helping others? Do you love connecting with other people? Weβre looking for people whoβd like to turn it into a meaningful career. As a CafΓ© Ambassador, youβre at the heart of the Capital One community. Youβll introduce cafΓ© goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our CafΓ©s. Every day is an opportunity for you to introduce people to Capital One. Itβs a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.Β
But while great customer service is where it starts, development means everything. Here, youβll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.Β
The Benefits:Β
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. Itβs backed by our belief that great work doesnβt mean sacrificing your well being. Itβs part of our mission to set the standard for personal flexibility, so you can grow here and at home.Β
Hereβs what we are looking for in you:Β
Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!Β
Responsibilities:Β
β Bring the CafΓ© experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcomeΒ
β Proactively engage with customers and the community in all areas of the CafΓ© whether youβre helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeysΒ
β Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resourcesΒ
β Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire youΒ Β
β Stay curious, adaptable and have a desire to learn and grow through self developmentΒ
β Continually learn new digital and technical skillsΒ
β Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the CafΓ©Β
β Volunteer within the community and be an advocate for financial literacyΒ Β Β Β Β Β
Basic Qualifications:
- High School Diploma, GED, or Equivalent CertificationΒ
- At least 1 year of Retail, Sales or Customer Service experienceΒ
Preferred Qualifications:Β
- Associateβs degreeΒ
- 2+ years of Retail or Customer-facing experienceΒ
- Proficient in G-SuiteΒ
- Strong written and oral communication skillsΒ
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
San Francisco, CA: $59,800 - $64,584 for Cafe Ambassador
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Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidateβs offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theΒ Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Cityβs Fair Chance Act; Philadelphiaβs Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
DocCafe has an immediate opening for the following position: Physician - Dermatology in San Mateo, California.
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SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.
But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.
Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.
Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.
Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.
Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).
DON'T FORGET TO CHECK OUT THE INCENTIVES β SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
U.S.
Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.
Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.
Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
PilotCBP Air Interdiction Agent
NEW RECRUITMENT AND RETENTION INCENTIVES!
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demandAPPLY TODAY!
DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region:Homestead, FL and CAMB:Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations:Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
- Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
- Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
- Collecting, refining, and analyzing strategic and tactical intelligence.
- Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).
Recruitment Incentive:New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
- GS-11, 1st year annual pay - $106,588
- GS-12, 2nd year annual pay - $127,754
- GS-13, 3rd year annual pay - $151,918
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
- GS-11, 1st year annual pay - $115,115
- GS-12, 2nd year annual pay - $137,974
- GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
- GS-11, 1st year annual pay - $127,906
- GS-12, 2nd year annual pay - $153,305
- GS-13, 3rd year annual pay - $182,302
Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.
- RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)
- RI: Retention Incentive (25% for Key West, FL)
RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience:You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
- Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
- Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
- Developing strategies and coordinating aircraft and ground assets.
- Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
- Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
- Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
- Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
- Helicopter Rated: Rotorcraft Helicopter with instrument rating.
- Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)
UAS Flight Hours:Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the ""Total flight time"" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the ""day before an individual's 37th birthday"" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decisionIsabellav.Dept of State,the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training:This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
- Fill out theAir Interdiction Agent applicant checklistand email it to a recruiter at along with a copy of your resume; OR
- Apply onUSAJOBS;OR
- Apply onAirline Apps.
Stay Updated Opt into CBPs talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. Youll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
RequiredPreferredJob Industries- Government & Military
-Looking for Travel Directors located in Virginia/DC area for in person corporate meetings and events
-Must have travel director experience and industry references to qualify for our Travel Director position
-Must have professional resume for review and able to complete a video conference interview
-Maximize client/customer satisfaction by providing consistent on site customer service
-Support the Planner onsite with any and all event/meeting management tasks
-Manage the registration desk including name badge printing and attendee management
-Manage the Banquet event order and F&B logistics
-Review the accommodations list and manage check ins and check outs
-Ground transportation management
-Conduct any onsite printing and maintain proper signage and collateral
-Manage and cultivate relationships with the client and attendees
-Support the even production including A/V, Expo, and break out session management
-Support the Planner with any and all onsite task requests
Our client is seeking a skilled Information Security & Compliance Specialist to design, implement, and maintain IT security frameworks with a focus on ISO 27001 standards. The ideal candidate will bring a depth of experience in compliance, security frameworks, and IT best practices, working closely with Managed Service Providers (MSPs) and internal stakeholders to ensure a robust security posture.
**This is a contract opportunity located in South San Francisco**
Key Responsibilities:
- Develop and implement IT security frameworks in alignment with ISO 27001 information security standards.
- Conduct internal audits of current IT procedures to identify vulnerabilities and recommend enhancements following best practices in security management.
- Collaborate with IT Managed Service Providers (MSPs) to support and execute compliance roadmaps and ensure timely achievement of security goals.
- Establish and enforce user account setup, access policies, and Single Sign-On (SSO) integrations.
- Utilize security tools such as Crowdstrike, JumpCloud, and SSO applications to manage system security, access, and endpoint protection.
- Maintain documentation related to compliance, audits, and security controls.
- Keep up to date with industry trends and regulatory changes impacting information security and compliance.
Qualifications:
- Proven experience implementing IT frameworks that comply with ISO 27001 or similar information security standards.
- Demonstrated expertise in IT compliance, security frameworks, and internal/external audit processes.
- Experience working with MSPs and coordinating third-party IT/security initiatives.
- Hands-on familiarity with Crowdstrike, JumpCloud, SSO implementations, and policy management for user security.
- Strong communication and project management skills.
- Relevant certifications preferred (e.g., ISO 27001 Lead Implementer/Auditor, CISA, CISSP).
Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Flagship Culinary Services helps some of the worldβs largest high-tech companies provide high quality dining experiences for their employees, clients and visitors. Our highly qualified staff support our culinary program in preparing tasty and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients. This position is participating in decisions such as hiring, training and employee development and performance evaluations.
Our cafes are fast-paced, welcoming and put collaboration and learning at the forefront. No two days are the same and our Jr. Sous enjoy a work/life balance with a set schedule, weekends off and on-the-job-training for continuing your career in the culinary field.
We are looking for someone ideally with Asian cuisine cooking experience, as well as fine dining on the Mid-shift, 7:30PM- 5PM (hours may vary based on the business needs).
Experience cooking Asian cuisines or any fine dining experience is a plus!
Benefits/Perks:
- No Weekends
- Monday to Friday: 7:30PM- 5PM (salaried position; hours may vary)
- Snacks and meals provided during shifts
- Medical, Dental, and Vision Insurance
- 12 paid holidays
- 401K with match
- Vacation and Sick days
Organization Background
Flagship Culinary Services helps some of the worldβs largest high-tech companies provide high quality dining experiences for their employees, clients and visitors. Our highly qualified staff support our culinary program in preparing tasty and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients.
The Vision: Bring the world closer together.
Summary/Objective
Flagship Culinary Services helps some of the worldβs largest high-tech companies provide high quality dining experiences for their employees, clients and visitors. Our highly qualified staff support our culinary program in preparing tasty and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients. This position is participating in decisions such as hiring, training and employee development and performance evaluations.
Essential Functions*
- Responsible for achieving company objectives and goals.
- Foster and promote the Flagship brand and values within the clientβs culinary culture.
- Promote and ensure that all staff is adhering to Flagshipβs safety culture.
- Maintains a safe working environment by using food handling skills and proper food safety guidelines.
- Develop and maintain an employee engagement program that is based on Flagship core values.
- Partner with upper management and HR for guidance regarding corrective actions, reviews and employee issues.
- Responsible for consistently meeting the Companyβs Key Performance Indicators [i.e., safety, staffing levels, attrition, etc.].
- Follows standard operation procedures set by the company.
- Manages assigned staff, to including scheduling Workday time clock activity and performance.
- Communicates job expectations to hourly employees; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating; and enforcing systems, policies procedures, and productivity standards.
- Continuously seeks opportunities to improve the customer experience. Encourages and builds mutual trust, respect, and cooperation among team members.
- Ability to work well under pressure in a fast-paced environment.
- Serves as a role model for hourly employees, to demonstrate appropriate behaviors.
- Responsible for production according to recipes/directions.
- Sets, manage and follow up on prep and production goals.
- Maintains food quality standards for the cafΓ©.
- Oversees all phases of food procurement, production and service. Including: inventory, ordering, storage/rotation, food preparation, recipe adherence, plate presentation, service and production time standards.
- Conducts daily line checks, food reviews and recipes of the day.
- Ensures that clear feedback is provided to the entire kitchen team.
- Ensures the cleanliness of the kitchen by maintaining to specified standards, passing Health Department audits with a minimum of 90% or equivalent, and training staff on proper sanitation guidelines.
- Prepares food items consistently by adhering to standards with portion sizes, quality standards and kitchen rules, policies, and procedures.
- Able to interview new team members considering our values and culture. Other duties as assigned.
Knowledge and Skills
- Follows safety and sanitation procedures with all guidelines from OSHA and Department of Health.
- Excellent verbal skills with an ability to adjust communication style to suit the audience.
- Excellent culinary skills.
- Lead by example.
- Ability to manage multiple tasks and projects on a consistent basis.
- Ability to understand and speak Spanish is a plus but not required.
- Mid to high level skill in navigation/use of common work programs included in Microsoft Office, as well as ERP, and any other program use by Flagship to conduct business.
- Ability to stay organized, prioritized and manage a busy schedule.
- Ability to handle kitchen equipment and tools safely.
- Interpersonal and organizational skills.
- Utilization of knife skills in a fast, efficient and safe manner.
- Sense of urgency.
- Professional appearance.
- Ability to move throughout the cafΓ© and kitchen.
- High volume production & large batch cooking.
- Strong leadership skills.
- Ability to work with and support union employees and collaborate with union representatives (if applicable).
- Able to delegate work and hold others accountable for achieving needed results within designated timelines.
- Strong ability to influence positive change.
- Know where things are in the kitchen and how to use the equipment.
Education and Work Experience
- Culinary Degree (preferred but not required).
- Exemplary record of attendance, safety and performance in previous position.
- Solid track record of success in previous assignments demonstrating upward career tracking.
- 3-5 yearsβ experience of kitchen management in a full service, moderate to high volume restaurant or equivalent.
Work Environment
- The work environment for includes the following large kitchen environment elements and exposures.
- The noise level in the work environment is moderate to high noise level.
- The job operates in a corporate kitchen.
- Fast paced office environment when working in the cafΓ© office.
- Fast paced kitchen, frequently changing environment in which interruptions are considered normal.
- Work environment involved constant exposure to working with chemicals.
- Work environment entails constant exposure to food allergens such as milk, egg, nuts, fish, shellfish, wheat and soy.
- High sense of urgency. Slippery/uneven surfaces may be encountered.
- Frequently moving from cold freezer to normal kitchen environment.
Requirements
Must have and maintain an active Management Level Food Handlersβ Certification (ServSafe) and adhere to local food handler requirement. Consistently perform all duties in a responsible and efficient manner.
Company Description
Asia Live located at the Westfield Valley Fair Mall, Silicone Valley area, is opening in spring of 2026. It is the first in a series of expansions of China Live San Francisco. True to the original China Live experience, the new 12,000 square-foot space complexβs restaurant will feature an open kitchen concept where diners can watch the cooking action. It is a vibrant Asian cuisine restaurant specializing in authentic and modern dishes inspired by flavors from across Asia. We are committed to delivering exceptional dining experiences through high-quality ingredients, outstanding service, and a welcoming atmosphere.
We are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure excellence in daily operations.
Position Summary
The Restaurant Manager will oversee all restaurant operations, ensuring efficient service, high food quality standards, and exceptional guest experiences. The ideal candidate has strong leadership skills, a passion for Asian cuisine, and experience managing high-volume dining environments.
Key Responsibilities
- Oversee daily front-of-house and back-of-house operations
- Hire, train, schedule, and supervise staff
- Ensure exceptional customer service and promptly resolve guest concerns
- Maintain authenticity and presentation standards for Asian cuisine dishes
- Monitor inventory, manage vendor relationships, and control food and labor costs
- Ensure compliance with health, safety, and sanitation regulations
- Track sales performance and manage budgets
- Develop marketing initiatives to attract and retain customers
- Foster a team-oriented and culturally respectful workplace
Qualifications
- Proficiency in Customer Service and a commitment to delivering excellent Customer Satisfaction.
- Experience in Hiring and training team members, with the ability to foster a positive and productive work culture.
- Strong Communication skills to lead, motivate, and effectively engage with both staff and guests.
- Knowledge and experience in Food & Beverage operations to oversee quality and maintain high service standards.
- Prior restaurant management experience preferred, with a strong understanding of Asian cuisine and culture as a plus.
- Ability to work in a fast-paced, dynamic environment while maintaining attention to detail and problem-solving skills.
- Flexible availability to work evenings, weekends, and holidays as required in the hospitality industry.
Preferred Skills
- Multilingual abilities (a plus)
- Experience with traditional and modern Asian food presentation
- Strong vendor negotiation and cost control experience
To Apply
Submit your resume and a brief cover letter to with the subject line:
βRestaurant Manager Application β Asia Live VFβ
Please check out our website for more update:
Summary:
Our client is a clinical-stage biotechnology company focused on building the
leading, fully integrated platform for precision genetic medicines. Their approach centers
on developing and refining gene editing and delivery technologies to create effective,
safe treatments. At the core of their work is homology directed repair (HDR), a
proprietary method that allows us to make precise, predictable, and efficient changes to
specific DNA sequences.
By leveraging natural repair processes evolved over time, they maximize safety and
accuracy, enabling a broad range of therapeutic strategies. This foundation supports
their diverse portfolio of HDR-based programs aimed at delivering life-long cures for
serious diseases.
Their first clinical trial, is now approaching Phase II with a novel technology treating
Severe Sickle Cell Disease. Based on Phase 1 data from our first- and best-in-class
true gene correction, they anticipate momentum in the clinical trial with feedback from
FDA on our path towards regulatory approval.
Role:
A high-caliber and detail-oriented Clinical Research Associate (CRA) to
support the execution of the NEW clinical trial, a core clinical program advancing
the company's autologous gene therapy. This is a critical role within our growing
Clinical Operations organization.
As a CRA, you will be responsible for making sure clinical trial sites operate in full
compliance with protocol requirements, regulatory standards, and company's
quality expectations, while maintaining the highest standards of patient safety and data
integrity.
This role is designed for a proactive operator who excels in the operational complexities
associated with advanced therapeutic modalities. The ideal candidate thrives in a fast-
paced startup environment where precision, strong site partnerships, and early
identification of operational risks are essential to successful trial execution.
By overseeing day-to-day site monitoring activities, maintaining inspection-ready
documentation, monitor and verify site compliance with chain-of-identity (COI) and
chain-of-custody (COC) procedures associated with the autologous gene therapy
workflow, and promptly escalate deviations, the CRA plays a vital role in supporting the
successful execution of the NEW study.
Through disciplined site oversight and data quality management, this role enables the
clinical team to generate reliable data and advance company's clinical development
efforts.
Key Responsibilities:
Site Monitoring & Oversight:
o Conduct site qualification, initiation, monitoring (onβsite and remote), and
closeβout visits per the monitoring plan and riskβbased monitoring approach.
o Ensure compliance with protocol, ICHβGCP, regulatory requirements, and
company SOPs.
o Perform source data review/verification and ensure documentation supports
clinical endpoints.
o Monitor site performance metrics and drive corrective actions with the Clinical
Trial Manager.
Participant Protection & Informed Consent:
o Verify informed consent is properly obtained and documented.
o Ensure ongoing compliance with updated consent forms and protocol
amendments.
o Confirm participant rights, safety, and confidentiality are maintained.
Autologous Gene Therapy Execution (COI/COC):
o Monitor adherence to chainβofβidentity and chainβofβcustody processes.
o Oversee compliance with apheresis/cell collection workflows and shipment
procedures.
o Ensure proper handling of temperatureβcontrolled and cryogenic shipments.
o Coordinate with manufacturing, logistics, and supply chain teams to align
collection and infusion schedules.
Investigational Product ' Materials Accountability:
o Ensure accurate accountability of investigational materials and ancillary
supplies.
o Verify storage conditions, temperature logs, and excursion management.
o Confirm documentation of product receipt, reconciliation, and
return/destruction where applicable.
Data Quality & Systems:
o Review EDC entries for completeness and accuracy.
o Resolve queries with sites and data management.
o Ensure timely and accurate safety reporting including SAEs.
Documentation & Inspection Readiness:
o Ensure investigator site files and trial master file documentation are complete
and inspection ready.
o Maintain accurate monitoring reports and followβup documentation.
o Support audit and regulatory inspection readiness activities.
Site Relationship Management & Training:
o Serve as the primary monitoring contact for assigned clinical sites.
o Provide training on protocol procedures, amendments, and operational
workflows.
o Build strong working relationships while maintaining compliance standards.
Qualifications:
Education:
o Bachelorβs degree in life sciences, nursing, pharmacy, or related field
required. Advanced degree preferred.
Experience:
o 3+ years of clinical monitoring experience in biotech, pharma, or CRO
environments.
o Experience with cell therapy, gene therapy, oncology, or rare disease trials
preferred.
o Experience coordinating complex clinical logistics or centralized
manufacturing models is a plus.
The right candidate will have:
o Strong understanding of ICHβGCP and regulatory requirements.
o Experience with EDC, CTMS, and electronic Trial Master File systems.
o Strong organizational skills and attention to detail.
o Ability to collaborate effectively across clinical, regulatory, manufacturing, and
supply chain teams.
Compensation:
The expected base salary range for this position is commensurate with experience and qualifications. Our client offers highly competitive equity participation, a performance-based incentive program, and a comprehensive benefits package designed to support employee well-being and professional growth.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES β SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES β SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES β SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Location: Foster City, CA 94404
Duration: 17+ Months (Possibility of extension depending upon business requirements and performance)
Job Description:
- Provide content management operational stewardship of the Global Commercial Learning & Development portfolio by maintaining accurate visibility of learning programs, pathways, and experiences across therapeutic areas and capability domains.
- Serve as the primary operational partner to the Associate Director, Curriculum Strategy, Experience, and Design by organizing portfolio data, maintaining lifecycle oversight, and preparing information that supports informed decision making.
- Ensure learning portfolio components are consistently structured, documented, and aligned with established governance standards, SOPs, and operating principles.
- Coordinate internally across learning operations, LMS operations, learning effectiveness, and design teams to maintain portfolio integrity, data accuracy, and system alignment.
- Maintain lifecycle transparency including content evolution, expiration, retirement, and updates to support compliance, audit readiness, and operational continuity.
- Support ongoing operational maturity by improving portfolio visibility, consistency, and readiness for future enhancements, measurement, and technology enablement.
- Responsible for updates, upgrades and maintenance of the following systems: Rail Operations Control System (ROCS); Predictive Arrival and Departure System (PADS), Positive Train Control (PTC) back-office systems, Traction Power Supervisory Control and Data Acquisition (SCADA) System and Rail Scheduling.
- Perform Quality Assurances and system engineering support of all back off systems including PTC office systems, Back Office Server (BOS), Rail Operations Control System (ROCS), Network Management System (NMS); Interoperable Train Control Message Server (ITCMS); Wayside Status Relay Service (WSRS), and the interfaces to all other operational systems.
- Develop, document, and maintain Standard Operating Procedures (SOPs), technical standards, and best practices for all train control and related systems to ensure consistency, safety, and regulatory compliance.
- Develop and implement training programs to upskill staff, mentoring team members at all levels on train control systems, operational procedures, and project management to strengthen technical capacity, foster skill development, and ensure succession planning.Β
- Ensure Caltrain systems meet Federal Railroad Administration (FRA) mandated interoperability requirements with all tenant railroads; ensure Caltrain train control systems are compatible with Association of American Railroads (AAR) standards; follow the ITC guidelines that Caltrain must maintain ?N-2? backwards compatible software versions.
- Manage complex and large-scale train control engineering projects as the Technical Lead for Caltrain.Β
- Manage the work of outside contractors and assist higher level Caltrain Directors and Executives in planning and evaluating the quantity and quality of work performed by subordinate staff.
- Supervise staff. Β Hire, mentor, and take appropriate corrective and/or disciplinary action. Β Ensure EEO policies and procedures are followed. Participate in selection of staff. Β Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.
- Establish and maintain work relationships with internal and external stakeholders to develop consensus on capital project work plans.
- Establish schedules and methods for providing train control system engineering design services on assigned capital projects; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
- Review and approve project schedules; assist in strategic planning; prepare status reports; coordinate project resources; communicate with all project participants on relevant issues; identify and resolve train control engineering issues.
- Provide general technical oversight of railroad train control systems.
- Perform system usage and performance analyses.Β
- Support Caltrain Configuration Management (CM) Manager on configuration control, prioritize system defects and corrective actions; participate in Configuration Control Board (CCB) meetings as required.
- Direct, review, and approve the preparation of train control engineering designs, drawings, and specifications; identify and resolve technical engineering issues.
- Manage technical elements of the office systems warranty and long-term maintenance support service agreements.
- Review and approve operating manuals and procedures developed by various systems providers or vendors.
- Manage all technology refresh and software upgrades/updates and associated testing without interrupting regular railroad operations.
- Establish and lead a knowledge management framework to systematically capture, update, and share institutional knowledge through structured documentation, training programs, and knowledge transfer initiatives.
- Participate in the preparation and administration of the train control engineering program budget (Operating & Maintenance, and Capital); submit budget recommendations; monitor expenditures.
- Review consultant proposals and designs; recommend awards; conduct or participate in the pre-bid conferences prior to system contract awards.
- Perform all job duties and responsibilities in a safe manner to protect one?s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
- Perform other duties as assigned.
Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:
- Bachelor?s degree in electrical/electronics, computer science, or a related field.
- Five (5) years of railroad industry experience in Train Control System and SCADA system development and maintenance.
- Two (2) years supervisory experience
- Knowledge and experience with AIMCore Product/Software a plus.
- Possesses a broad interdisciplinary knowledge of supervisory train control, wayside signal, highway crossing warning system, predictive and arrival system, traffic signal control, traction power substations and distribution, SCADA, server systems, virtualized server architectures, databases, cloud server systems, networking, etc.
- Knowledge of operating systems (UNIX, Linux, Microsoft)
- Knowledge of VHF and UHF radio voice and data communications, information assurance, data security and networking technologies.
- Experience with Configuration Management and Quality Assurance Systems.
- Ability to Interpret and revise engineering plans, drawings, and specifications.
- Proficient with Microsoft Office Suite.
- Effective oral and written communication skills.
Please see job description
PI282632635
Job distributed by JobTarget.
Please see job description
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
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