Jobs in San Mateo, CA
666 positions found — Page 26
Sequoia Living – San Francisco High-Rise Community
Sequoia Living is seeking an experienced, mission-driven Director of Environmental Services to lead operations in our high-rise community. This is a highly visible leadership role responsible for creating a safe, clean, efficient, and beautifully maintained environment for the residents who call our community home.
If you are a hands-on, solutions oriented facilities professional who thrives in a dynamic environment and you are passionate about leading teams, elevating service standards, and improving the daily lived experience of residents this is a unique opportunity to make a meaningful impact.
Experience in a CCRC, senior living, healthcare, assisted living, or hospital setting is required.
Why This Role Matters
As the Director of Environmental Services, you are the operational backbone of the community. You ensure residents live in a well-maintained, safe, and welcoming environment while leading a diverse and dedicated team across plant operations, maintenance, housekeeping, laundry, landscaping, safety, and construction oversight. Your work directly impacts resident experience, staff satisfaction, regulatory compliance, and long-term asset preservation.
What You’ll Do (Key Responsibilities)
Leadership & Department Oversight
- Lead all Environmental Services functions, including plant operations, maintenance, housekeeping, laundry, landscaping, and safety programs.
- Recruit, hire, mentor, and develop supervisors and frontline staff; foster a culture aligned with Sequoia Living’s Mission, Vision, Values, and Commitment to Inclusion.
- Manage administrative operations, staff schedules, training, coaching, and performance review processes.
Facility Operations & Maintenance
- Oversee the community’s preventative and corrective maintenance programs, ensuring compliance with all Federal, State, and local regulations (EPA, ADA, OSHA/OSHPD, Titles 8, 19, 22 & 24).
- Review maintenance projects, repairs, and inventory needs; recommend improvement plans to community leadership and the Director of Design & Construction.
- Ensure the community’s safety programs (Fire, Disaster, Emergency Response, Hazardous Materials Plans) are up-to-date and fully implemented.
- Train staff in safe work practices, including asbestos and industrial chemical handling.
Construction, Capital Projects & Renovations
- Manage capital project planning and execution, including apartment renovations, building upgrades, and major infrastructure improvements.
- Maintain computerized capital budget tools, plan expenditures, and ensure timely project completion.
- Solicit and evaluate contractor bids; manage vendor relationships, permits, and certificates of insurance.
Budgeting & Resource Management
- Prepare and manage operating and capital budgets; track expenses and ensure cost control.
- Oversee energy conservation and utility monitoring to optimize efficiency.
Resident & Community Engagement
- Serve as a responsive partner to residents and committees on maintenance needs and special projects.
- Communicate professionally and collaboratively with department heads, staff, vendors, regulatory bodies, and Sequoia Living leadership.
Risk, Safety & Compliance
- Act as the community’s Safety Coordinator: oversee workplace safety programs, ensure incident reporting, support workers’ compensation processes, and lead safety initiatives.
- Identify and report resident concerns related to physical, mental, or emotional well-being.
- Participate in on-call rotation and support emergency response as needed.
What You Bring (Qualifications)
Experience
- 6+ years of hands-on experience in environmental services, facilities management, plant operations, or maintenance preferably in healthcare, senior living, or a residential community.
- 3+ years of supervisory or management experience leading diverse teams.
- Prior experience with building systems (HVAC, boilers, refrigeration, electrical/mechanical systems, automation, and life/safety equipment).
- CCRC or healthcare environment experience strongly preferred.
Education
- High school diploma required; 2+ years of college or trade school coursework in engineering, facilities management, or environmental services preferred.
- Bachelor’s degree in Engineering, Facilities Management, or related field strongly preferred.
Key Knowledge & Skills
- Regulatory & Compliance: Deep understanding of building codes, construction regulations, OSHA/OSHPD, Titles 8, 19, 22 & 24, ADA, and environmental compliance.
- Technical Proficiency: Ability to read blueprints, technical manuals, and schematics; strong understanding of HVAC, plumbing, electrical, carpentry, and mechanical systems.
- Safety & Risk Management: Expertise in workplace safety, hazardous materials handling, emergency response, and risk mitigation.
- Operational Excellence: Skilled in housekeeping, maintenance, landscaping, sanitation, and environmental cleaning standards.
- Project Management: Strong planning, scheduling, and vendor management experience.
- Technology Skills: Proficient with Microsoft Office and capable of learning maintenance, inventory, and HR systems.
- Communication & Leadership: Collaborative, calm under pressure, resident-centered, and able to lead with empathy and professionalism.
Why Work at Sequoia Living?
- A mission-driven organization devoted to enriching the lives of older adults.
- An opportunity to lead a critical operations team in an established and respected nonprofit community.
- A collaborative culture where your expertise directly shapes resident safety, comfort, and quality of life.
- A role with variety, challenge, and the ability to influence long-term building health and operational excellence.
Ready to Make an Impact?
If you are a proactive leader who finds purpose in maintaining exceptional environments, developing strong teams, and ensuring operational excellence we encourage you to apply. Join a community that values integrity, compassion, and innovation.
POSITION OVERVIEW
The Glazing Engineer is responsible for the completion of high quality façade, curtain wall and glazing system projects on time, within budget and within scope. This role will oversee all aspects of a project from start to finish by coordinating efforts involving the internal team, subcontractors, vendors, and owners/developers. The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively.
RESPONSIBILITIES
- Oversees the design development and coordination of custom curtain wall and glazing systems, translating architectural intent into engineered, buildable, and fully coordinated façade solutions. Capable of leading multiple projects and supervising engineers.
- Know and comply with all federal, state, local building codes, ordinances and regulations, maintaining the highest standards for safety and quality.
- Manage relationships with all internal and external parties in order to determine specifications of the project, resolve conflict, and support success.
- Establish project schedule and delegate project tasks based on staff strengths, skills, and experience.
- Secure and allocate all resources needed for the completion of the project including building permits, licenses, materials, equipment.
- Negotiate, manage and communicate changes to contract scope, schedule and costs.
- Plan and execute inspections, assess design compliance and quality, minimize risk.
- Create and maintain comprehensive project documentation.
- Regularly confer with supervisors to monitor and report on compliance, quality and productivity.
- Be a strong team leader, build synergy within and across the team, and develop individuals.
REQUIREMENTS
- Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Architecture or related field.
- Minimum of 3+ years of experience in façade, curtain wall, or glazing system engineering within a design-build or design-assist environment
- Strong understanding of building envelope design, structural behavior, waterproofing, and thermal performance
- Proficient in AutoCAD, Revit, and 3D modeling tools; familiarity with façade testing standards (ASTM, AAMA, NFRC)
- Experience coordinating with architects, structural engineers, and fabricators through design, procurement, and installation
- Skilled in technical documentation, submittal review, and field problem-solving
- Excellent communication and collaboration skills within multidisciplinary project teams
- A valid driver’s license.
This position description is a summary and not a complete representation of the position; the essential functions of the position may change as duties are assigned.
Information for Recruiters and Agencies/Staffing Firms: Build Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Build Group employee. Build Group will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Build Group.
Notice to California Residents/Applicants: In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Equal Opportunity Employment: Build Group provides equal employment opportunity to all employees and applicants for employment, free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other status or condition protected by local, state or federal law. This policy applies to all terms and conditions of employment, including hiring, training, orientation, placement, discipline, promotion, transfer, position elimination, rehire, benefits, compensation, retirement and termination. As an equal opportunity employer, Build Group seeks to hire employees based solely on their qualifications and abilities.
FIELD & OFFICE ADMINISTRATOR AND OPERATIONS COORDINATOR
RISE Homes – San Mateo, California
POSITION SUMMARY
RISE Homes is hiring a Field & Office Operations Admin & Coordinator to support the physical and logistical side of our residential real estate business across the San Francisco Peninsula and Bay Area.
This role handles the hands-on execution that keeps listings prepared, marketing materials ready, vendors coordinated on site, and the office organized and professional. You will be out at properties, vendors, printers, and the office daily — ensuring everything is physically in place for listings, marketing, and events.
This is an ideal role for someone dependable, organized, detail-oriented, and comfortable managing many small but important tasks that keep a real estate team running smoothly.
ABOUT RISE HOMES
RISE Homes is a boutique real estate team based in San Mateo specializing in high-coordination residential listings, including probate and trust sales.
Our business manages multiple listings at once across the Bay Area, each requiring vendors, marketing, inspections, staging, and logistics. This role ensures the physical execution of those activities happens reliably and professionally.
CORE RESPONSIBILITIES
LISTING FIELD LOGISTICS
- Install and remove lockboxes at listings
- Pick up and deliver keys between office, agents, and vendors
- Install and remove yard signs and directional signs
- Deliver and set out brochures and property materials
- Check listing readiness before milestones (photos, staging, showings)
- Verify property access for vendors and inspectors
- Coordinate on-site logistics with the remote operations team
VENDOR & PROPERTY COORDINATION (ON-SITE)
- Meet painters, stagers, cleaners, photographers, and contractors at properties
- Provide access and confirm work scope
- Take photos or notes of progress and report back to team
- Confirm vendor completion and readiness
- Pick up or return materials related to listing prep
- Support staging install and removal logistics
(You are the on-site presence ensuring work happens as planned.)
MARKETING MATERIALS & PRINT COORDINATION
- Pick up brochures, flyers, postcards, and signage from printers
- Assemble brochure packets and marketing booklets
- Deliver marketing materials to listings and office
- Maintain inventory of signs, lockboxes, brochure boxes, and materials
- Prepare open house materials and supplies
- Organize and restock marketing storage areas
OFFICE OPERATIONS & PRESENTATION
- Keep office clean, organized, and professional
- Organize marketing materials, supplies, and equipment
- Maintain printer supplies and paper stock
- Assemble listing folders and presentation materials
- Prepare materials for meetings and events
- Ensure office readiness for clients and visitors
LISTING & EVENT SUPPORT
- Prepare open house kits and materials
- Deliver and pick up event supplies
- Assist with setup for client or community events
- Transport materials between office and event locations
- Support outreach and marketing logistics
INVENTORY & EQUIPMENT MANAGEMENT
- Track lockboxes, signs, keys, and marketing materials
- Maintain organized storage systems
- Report damaged or missing equipment
- Prepare materials for new listings
- Ensure supplies are stocked and ready
TOOLS & SYSTEMS
This role uses basic operational tools for coordination and communication:
- Google Drive (checklists, addresses, instructions)
- Slack (team communication)
- Maps / navigation tools
- Printer & office equipment
- Inventory trackers
- Phone camera for property updates
You will coordinate daily with the remote Executive Assistant and agents.
REQUIRED QUALIFICATIONS
- Valid driver’s license and reliable vehicle
- Comfortable driving throughout the Bay Area
- Highly dependable and punctual
- Organized and detail-oriented
- Comfortable handling many small tasks daily
- Professional and respectful with vendors and clients
- Able to lift and transport boxes and materials
IDEAL TRAITS
- Takes pride in organized, clean environments
- Notices details others miss
- Follows instructions precisely
- Self-directed once given tasks
- Calm and reliable under deadlines
- Enjoys hands-on work and movement
WORK STRUCTURE
- Full-time
- Based in San Mateo office
- Daily travel to listings and vendors across Bay Area
- Combination of office and field work
- Some weekend availability for listing needs
SUCCESS IN THIS ROLE LOOKS LIKE
- Listings always have signs, lockboxes, and materials ready
- Vendors have smooth property access
- Marketing materials are stocked and prepared
- Office remains clean and organized
- Events and open houses are prepared smoothly
- Agents never worry about physical logistics
ROLE RELATIONSHIP
This role works closely with:
- Founder & agents
- Remote Executive Assistant / Operations Coordinator
- Vendors and contractors
- Printers and marketing suppliers
You are the physical execution partner to the remote operations lead.
Position: Vice President of People
Location: San Francisco Bay Area
Compensation: $250 – $300k + bonus
Benefits: Eligible for Dental, Vision, Medical, 401(k)
Key Responsibilities
- Lead and oversee all HR functions including labor relations, compliance, talent development, workforce planning, and employee engagement
- Serve as chief spokesperson and strategist for collective bargaining negotiations
- Partner with executive leadership to align people strategy with business objectives
- Drive workforce development initiatives across skilled labor and professional teams
- Translate financial and operational data into actionable HR strategies
- Build, mentor, and develop a high-performing HR team
- Foster strong relationships with union representatives and external stakeholders
- Ensure compliance with federal, state, and industry regulations
Qualifications Required
- Bachelor’s degree
- SHRM-CP or PHR certification
- OSHA 30-Hour Certification (must obtain if not already certified)
- 10+ years of progressive HR leadership experience
- Minimum 5 years in a unionized construction or industrial environment
- Demonstrated success in collective bargaining and labor relations
- Strong understanding of commercial construction operations and union workforce dynamics
- Exceptional negotiation, conflict resolution, and interpersonal skills
- Strategic mindset with strong financial acumen
Heavy Civil Estimator
When joining GSW Construction, Inc., you will be a part of a fast-paced construction team that strives for excellence. We are actively seeking an experienced Heavy Civil Estimator. The purpose of this role is to contribute to the success and profitability of projects by providing accurate, timely, and complete estimates. The Estimator will be responsible for calculating the cost of a broad range of projects. The goal is to provide accurate information to help in operations and strategic planning, perform quantity takeoff s, produce proposals, and prepare cost estimates.
Job Details: Full-time position
● Benefits: o Salary Employee (Schedule: Full-time with some required travel and weekend availability.) o 401(k) o OE3 Health & Dental Insurance o Paid Vacation o Salary DOE Essential Duties & Responsibilities
● Perform quantity take off s/reach out to potential subcontractors
● Analyze and compile estimate data that impact the cost of labor, materials, equipment requirements, location, and other factors to ensure a high-quality and timely estimate.
● Accurately prepares estimates. Review proposal specifications and drawings to determine scope. Determines the required contents of estimates and evaluates historical data to project man-hour data.
• Produce budgets from conceptual and schematic design phases that align with the organization's goals and strategy • Review drawings, specifications, and proposed project site conditions; record findings and solicit input from field operations to include in the final project estimate.
● Analyze alternative solutions and construction methods to increase the competitiveness of the bid.
● Apply mathematical calculations requiring advanced analytical processes to ensure logically estimated costs are accurate.
● Present estimate content in bid reviews with senior management to ensure accuracy and completeness. ● Communicate with owners, subcontractors, and public and private entities to ensure competitiveness.
● Develop and maintain business relationships to increase bid opportunities in the regional market.
● Participate in and lead discussions, catalyzing creative thinking and innovative ideas, and distinguishing a successful estimate.
Qualifications & Requirements
● Bachelor’s degree in civil engineering, Construction Management, or equivalent experience.
● 5+ years’ experience in heavy civil construction, emphasizing underground utilities, sewer/stormwater pump stations, WWTP/WTP work, heavy highway, bridges/concrete structures, and commercial/residential site work arena.
● Proficient in HCSS Heavy Bid
● Negotiated project experience preferred, including technical writing skills.
● Proficiency with all MS Office products (Word, Excel, PowerPoint, etc.)
● Advanced knowledge of civil engineering principles ● Advanced knowledge of construction principles and equipment capabilities
● Excellent interpersonal and communication skills. Specific Job Requirements:
● Knowledge of project management software and estimating software.
● Working knowledge of construction equipment, materials, techniques, and required standards applicable to the discipline.
● Successful completion of a pre-employment drug, alcohol, and background investigation.
● Valid Driver’s License.
● Current on all company-required safety training.
● Competence to maintain confidential information and avoid conflicts of interest.
● Adherence to the GSW Employee Handbook.
Notice to All Potential Job Candidates GSW Construction, Inc. is proud to be an equal-opportunity workplace. Individuals seeking employment at our company are considered without regard to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws. Applicants must be authorized to work in the United States.
Company Background:
Longfellow Real Estate Partners is a vertically integrated real estate company dedicated to investing in the rapidly growing and highly specialized life sciences sector. Our institutional capabilities and market expertise enable us to deliver superior risk-adjusted returns for our investors while building collaborative, long-term partnerships with our tenants. Longfellow is a highly entrepreneurial organization where we pride ourselves on a shared work ethic and a focus on accomplishing collective objectives. Longfellow strives to develop deep and lasting relationships internally within our team and externally with our investors, clients, vendors, and community through a shared vision and our core values: ethical, respectful, passionate and genuine.
Since its start as a small company in 2009, Longfellow has grown into a 140+ person organization and is now one of the largest privately owned operators and developers in life science and innovation. The firm has a ~12M square foot global portfolio and development pipeline across several major life science markets in the US and UK (North Carolina; Maryland-Washington D.C.; New York City; San Diego; San Francisco Bay Area; and Cambridge, UK), with additional offices in Chicago, Boston and London.
Position Background:
We are seeking to hire an experienced and highly talented individual to function as an Assistant Property Manager for Class A lab/office properties in Palo Alto and San Mateo, CA. You will be based in our Redwood City office and will visit the properties in Palo Alto and San Mateo as needed. This position will report directly to the Property Manager.
This is a dynamic role that will work closely with tenants, facilities management, service contractors, accounting, and asset management daily. The position provides exposure to a full spectrum of duties within a fast-growing real estate development and management firm. As such, the position demands a dedicated individual with excellent attention to detail, leadership skills, facility with numbers, good people skills and the ability to prioritize, multi-task, work independently and solve problems.
Specific Responsibilities:
- Proactively communicate with tenants and cultivate strong tenant relationships;
- Actively respond to tenant requests and follow-up as issues are resolved;
- Manage specific assets in the portfolio independently;
- Assist with periodic inspections of the physical properties and tenant spaces to ensure adherence to safety standards, compliance with leases, and to ensure general upkeep of the property;
- Help maintain vendor service contracts and certificates of insurance for vendors and tenants;
- Assist in monthly financial reporting process including accruals;
- Code, and work closely with accounting team on vendor invoice input into accounting software;
- Read and abstract all new leases and amendments;
- Participate in internal property management meetings;
We are looking for a passionate team player with grit, high integrity and a honed attention to detail. In addition, we expect that your life outside of work is as important as your career and that you are driven to succeed in both.
Qualifications:
- Personal commitment to providing best in class service and operations within the portfolio;
- Bachelor’s Degree and California Real Estate License preferred;
- Minimum of 3 years’ experience successfully managing commercial properties, life science industry experience is a plus;
- Basic knowledge of payables/receivables;
- Yardi experience preferred;
- Desire for professional industry growth such as achieving CPM designation and participation in industry associations;
- Strong knowledge of the physical aspect of commercial buildings, construction, and building systems;
- Working knowledge of commercial leases and service contract forms;
- Familiarity with industry standard accounting systems;
- Individual should possess excellent oral and written communication skills;
- Ability to handle multiple tasks with strong organizational skills;
- Detail oriented with independent work ethic;
- Involvement in professional real estate organization
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a dedicated SIU Manager (P&C). Responsible for operational management of Claims fraud investigative teams. Directs staff in the investigation of cases involving questionable, suspect, or fraudulent activity. Ensures compliance with policies and procedures contributing to fraud control objectives, as well as compliance with state insurance fraud-related laws and regulations.
This is a Remote eligible position. However, you must currently live within the State of California. Relocation assistance is not available for this position.
What you'll do:
- Responsible for insurance fraud detection and investigation services to reduce fraud-related claim payments and costs, while avoiding unwarranted risk.
- Ensures compliance with laws and regulations relating to claims handling and unfair claims practices and reporting statutes.
- Participates in the establishment and implementation of policies and procedures for fraud control and investigative practices.
- Performs leadership and management tasks, i.e., providing coaching, evaluating performance, review of time sheets, managing time off, conducting quarterly check-ins/ride-alongs, etc.
- Evaluates, authorizes, and implements actions and decisions to carry out proactive claim’s projects and investigations.
- Reviews and evaluates investigation recommendations from investigators to ensure results and case documentation support conclusions.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 6+ years P&C industry functional work experience OR 4+ years of P&C experience plus military service experience.
- 2+ years of demonstrated leadership experience, supervisory or management experience.
- Extensive knowledge and experience in all levels of claims investigation or fraud investigation and regulatory reporting requirements.
- Knowledge of anti-fraud analytics programs as it relates to fraud prevention and identification.
- Thorough understanding of investigative tools and techniques to guide and coach special investigators.
- Demonstrated ability to build and maintain collaborative relationships with internal and external partners and business areas.
- Demonstrated management skills and the ability to demonstrate monthly productivity and cycle time outcomes from investigations assigned to the SIU team.
- Ability to prepare and present training sessions and case outcomes.
- Demonstrated experience facilitating and managing projects and teams.
What sets you apart:
- More than 2+ years of SIU investigator experience
- Current or prior SIU leadership experience managing diverse teams across multiple locations and functions within SIU.
- First and Third Party auto and property claims investigations
- SIU or Fraud Investigation Designations (CFE, CIFI, SCLA, etc.,).
- Demonstrated experience in leveraging business data to inform decision making and drive strategy.
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $114,080 - $218,030
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a Desk position . Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong multi-line SIU investigation background.
This position is remote eligible. However, you must currently live in California .
What you'll do:
* Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
* Participates in the development of fraud prevention strategies.
* Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
* Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
* Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
* Makes recommendations within defined authority guidelines.
* Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
* Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
* May serve as a resource team member on specific matters through demonstrated skill or training.
* Assists with the delivery of fraud awareness training initiatives in a defined environment.
* Handles CAT duty responsibilities as business requires.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* Minimum High School Diploma or General Equivalency Diploma (GED).
* 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
* Proven investigatory skills.
* Experience obtaining statements from various parties to incidents, witnesses, and suspects.
* Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
* Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
* Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
* Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
What sets you apart:
* SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
* Strong multi-line SIU experience
* Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
* US military experience through military service or a military spouse/domestic partner
Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Remote working/work at home options are available for this role.