Information Technology Jobs in San Francisco

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You’ll Play

ClassPass is seeking a driven Field Sales Executive to expand our merchant base by acquiring and onboarding high-potential local businesses in the fitness and wellness space. This is a highly field-based role (70–80% travel) and best suited for individuals energized by being in front of customers, building relationships, and representing our brand as a trusted local expert. With a growing team and evolving strategy, this role offers the opportunity to help shape the future of our field sales approach.

******This position requires the candidate to reside in the San Francisco, CA region due to the need for regular in‑person sales engagements and prospecting activities.

What You’ll Do

• Build and grow our merchant network by prospecting, pitching, and closing new businesses in your assigned territory.
• Lead with a field-first approach: visit prospective merchants daily, attend local events, and nurture relationships with community and industry insiders.
• Own the full sales cycle, from outreach and drop-ins to negotiation and close, using a mix of in-person, phone, email and virtual touchpoints.
• Consistently achieve or exceed monthly acquisition quotas and pipeline conversion targets.
• Act as a local market expert, identifying untapped opportunities that align with customer demand.
• Maintain a disciplined pipeline, tracking key activity and performance metrics in Salesforce.

Travel Expectations

• Travel will make up 70–80% of your time, including both local day trips and extended multi-night regional travel.
• Depending on business needs, there may be occasional travel outside of your assigned region.
• Travel may be by car or flight — flexibility is essential to meet customer needs and maximize coverage.

The Experience You’ll Bring

• 3–5 years of outbound field sales experience, complemented by strong inside sales skills.
• Full-cycle sales methodology expertise with emphasis on conversion optimization.
• Strong B2B negotiation, organizational, and time management skills.
• Self-motivated, proactive, and receptive to feedback.
• Proven track record of exceeding quotas and OKRs in a fast-paced environment.
• Familiarity with local industries (fitness, wellness, spas, or related sectors) and existing networks a plus.
• Proficiency in Salesforce, SalesLoft, and Microsoft Office Suite.

Pay Transparency

It is Playlist’s intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $52,125 to $86,075. The total compensation package for this position may also include performance bonuses, benefits, and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Title: Quadient Developer

Position: Fulltime

Location: SFO, CA

Please note, this role is not able to offer visa transfer or sponsorship now or in the future."

About the role

The Quadient Developer role is pivotal in designing and implementing innovative solutions using QI Digital Advantage Suite and Quadient Inspire Interactive. With a focus on Life and Annuities Insurance the candidate will leverage their expertise to enhance digital transformation initiatives. This hybrid position requires a strategic thinker who can drive impactful results in a dynamic environment.

In this role, you will:

• Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)
• Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production.
• Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies.
• Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output.
• Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation.
• Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems.
• Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting.
• Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness.
• Maintain documentation and version control of Quadient Inspire applications, templates, and configurations.
• Ensure compliance with data privacy and security regulations in document management and customer communications.

Work model: Hybrid

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in San Francisco,CA. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Amagi is an Emmy-winning, AI-enabled cloud platform powering the modern video economy. We help media companies unify streaming and broadcast workflows, modernize operations, and maximize monetization—from live remote production and real-time ad decisioning to automated playout and global content syndication.

Our Impact

Trusted by 23 of the world's top 50 listed media companies, Amagi delivers:

• 7,000+ channels across 300+ content distributors
• 500,000+ hours of content processed
• 26 billion+ monetized ad impressions

We power marquee brands including CBS, BBC, Warner Bros. Discovery, NBC, NBA, and DAZN—and the world's biggest events: The Olympics, Super Bowl, The Grammys, and the US Presidential Debate.

Headquartered in Bengaluru with 1,000+ team members across the Americas, EMEA, and APAC, we're redefining how media is created, distributed, and monetized, intelligently and at global scale.

Our identity and mission: Amagi, meaning "freedom", is building the world's leading media technology business grounded in purpose and integrity. We balance individual autonomy with collective mission, guided by the Amagi Way. We're creating a workplace where innovation thrives through the harmonious blend of freedom and shared purpose.

Job Profile

Amagi is seeking an exceptional Chief of Staff to serve as a strategic partner and force multiplier to our President of Global Business. This is a high-impact role for someone who thrives at the intersection of strategy and execution in a hyper-growth environment.

The Opportunity

You'll operate at the center of Amagi's global revenue engine: partnering with the President and senior leadership to drive operational excellence, cross-functional alignment, and flawless execution of strategic priorities across revenue, product, engineering delivery, and customer-facing functions spanning the Americas, EMEA, and APAC.

This isn't a traditional staff role. You'll translate ambitious strategy into measurable outcomes by leading mission-critical initiatives, removing organizational friction, and establishing operating rhythms that scale with our growth. You'll be the connective tissue between vision and reality - ensuring the right conversations happen, decisions get made, and execution follows through.

What Success Looks Like

You'll know you're succeeding when:

• Strategic initiatives move from concept to completion with speed and precision across delivery, product, and revenue teams
• Cross-functional collaboration between sales, marketing, CS, product, and delivery becomes smoother and more effective
• The leadership team gains leverage through improved operating cadence and communication
• Critical business metrics accelerate as organizational effectiveness improves
• Product-market alignment strengthens and go-to-market execution sharpens

Who Thrives in This Role

You bring strategic thinking, operational rigor, and hands-on execution experience from a fast-scaling global SaaS or technology environment. You understand the interplay between product development, go-to-market functions, and delivery excellence. You're energized by complexity, comfortable with ambiguity, and skilled at building structure without bureaucracy across diverse functional areas.

Key Responsibilities

Strategic Planning & Execution

• Partner with the President to define, prioritize, and execute strategic initiatives across the business.
• Serve as thought partner on critical business strategy decisions: market expansion, M&A, pricing, product-market fit, competitive positioning
• Drive alignment between regional and functional leaders on annual and quarterly business priorities.
• Translate high-level strategy into clear operating plans, milestones, and measurable outcomes.
• Prepare executive-level materials including business reviews, board presentations, and strategic updates.

Business Operations & Performance Management

• Establish and manage operating cadences including business reviews, KPI dashboards, and leadership forums.
• Own the cadence, agendas, pre-reads, decisions, and follow-through for all leadership forums
• Partner with Finance, RevOps, and Analytics teams to monitor performance, identify gaps, and recommend corrective actions.
• Support planning processes such as annual operating plans, headcount planning, and investment prioritization.
• Drive clarity and accountability across initiatives through structured project management and follow-through.

Cross-Functional Alignment

• Serve as a connective tissue across Sales, Marketing, Partnerships, Customer Success, Product, and Operations.
• Drive strategic programs that don't have a natural owner (e.g., GTM-Product alignment, Delivery transformation, go-to-market for new product line)
• Ensure effective communication and execution across global regions (Americas, EMEA, APAC).
• Partner with functional leaders to remove roadblocks and improve speed of decision-making.
• Manage special projects (eg. due diligence for M&A, post-merger integration, organizational redesign)

Organizational Effectiveness

• Partner with People/HR teams to support leadership development, succession planning, and organizational design.
• Support hiring of senior leaders (participate in interviews, conduct back-channeling, facilitate onboarding)
• Help scale leadership operating models and management rhythms as the company grows globally.
• Foster a culture of accountability, continuous improvement, and high performance.
• Coach and influence senior leaders through data-driven insights and structured problem-solving.

Executive Partnership

• Act as a trusted thought partner to the President on business strategy, organizational design, and execution.
• Support preparation for key internal and external meetings, including executive leadership and board interactions.
• Represent the President in select cross-functional forums and initiatives as needed.
• Anticipate business challenges and proactively surface insights and recommendations.

Skills and Expertise Required

Required

• 10+ years of experience in high-growth technology companies, with progressive responsibility across multiple functions
• Strategy consulting or investment banking pedigree OR GM/operator experience leading P&L or major business unit
• MBA from top-tier program strongly preferred (not required for exceptional operators)
• Multi-functional fluency: Deep understanding of at least 2 of: Revenue/GTM, Product Management, Engineering/Delivery, Business Operations
• Financial acumen: Can build P&L models, analyze unit economics, assess business cases, and speak CFO's language
• Strategic thinking: Track record of shaping business strategy and driving strategic initiatives
• Executive communication: Exceptional written and verbal skills; can craft board memos, strategic narratives, and executive briefings
• Cross-functional leadership: Demonstrated ability to drive results through influence across senior stakeholders
• Organizational savvy: High EQ, political intelligence, ability to navigate complex stakeholder environments
• Bias for action: Comfortable with ambiguity, able to drive decisions and move quickly

Preferred

• Prior Chief of Staff experience to C-suite executive in $100M+ revenue company
• P&L ownership: Prior GM, VP, or business unit leader role with budget responsibility
• International experience: Lived/worked in India or other emerging markets
• M&A experience: Led due diligence, integration, or corporate development
• Board exposure: Prepared board materials or presented to boards
• Technical background: Prior engineering, PM, or technical role (not required but valued)

Base Salary Range: $180,000 – $240,000 USD (annual), plus performance pay incentive. In accordance with local pay transparency laws, this reflects the expected base pay range for this role in the United States. Actual compensation within the range will be determined based on job-related factors such as skills, experience, training, and location.

Total Rewards & Benefits

• Competitive Total Compensation, including base salary, incentive compensation, and equity package.
• Comprehensive Health Coverage including medical, dental, and vision plans
• Retirement Savings Program with a 401(k) employer match of up to 3%
• Paid Time Off (PTO) including four (4) weeks of vacation plus twelve (12) paid company holidays
• Paid Parental Leave for both primary and secondary caregivers
• Flexible Benefits & Protection Programs, including Flexible Spending Accounts (FSA), life insurance, Accidental Death & Dismemberment (AD&D), and short- and long-term disability coverage
• Employee Wellbeing Support, including access to an Employee Assistance Program (EAP)

Amagi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Amagi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About Bristlecone:

Bristlecone is the industry’s largest pure-play supply chain service provider.

As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.

Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.

Learn more at Opportunity Employer

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Job Description: Client Partner – Google relationship

The Client Partner is the CEO of a portfolio of business who is passionate about forming and driving successful client relationships and can successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships.

This individual manages growth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas.

The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets.

Key Responsibilities

• Responsible for a portfolio of business in one of Bristlecone’s most strategic and fast growing relationships
• Responsible for sales of SAP and other supply chain and related services to the client.
• Focus on developing new relationships in the client organization and converting them to opportunities and deals.
• Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
• Accurately plan and forecast revenue growth to achieve their net revenue and margin targets.
• Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
• Continually increase knowledge of the client’s business (and industry) often serving as the client’s first line consultant.
• Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients.
• Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches.
• Effectively “on-board” new client relationships.
• Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation.

Qualifications:

• Relevant undergraduate degree required with advanced degree preferred.
• Unparalleled client relationship skills and business acumen – you must be able to earn Trusted Advisor status with clients.
• Experience in managing the Google relationship is highly desired.
• At least 10 years of experience in working with senior level client contacts.
• At least 5 years’ recent experience in growing and managing complex client relationships.
• Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.

Company Intro

At Sift, we're redefining how modern machines are built, tested, and operated. Our platform gives engineers real-time observability over high-frequency telemetry, eliminating bottlenecks and enabling faster, more reliable development.

Sift was born from our work at SpaceX on Dragon, Falcon, Starlink, and Starship—where scaling telemetry, debugging flight systems, and ensuring mission reliability demanded new infrastructure. Founded by a team from SpaceX, Google, and Palantir, Sift is built for mission-critical systems where precision and scalability are non-negotiable.

Description

In this role, you'll be the connective tissue that keeps our offices running smoothly and feeling great. From the moment a visitor walks through the door to the moment an employee grabs a snack before a late night, you'll be responsible for the environment that makes great work possible.

This is a hands-on, ownership role for someone early in their career who thrives on variety, takes pride in the details, and wants to be part of something bigger. No two days will look the same. You might be coordinating a swag shipment in the morning, onboarding a new hire's building access at lunch, and ordering catered snacks and smoothies before a team event in the afternoon. If you're someone who notices what needs to be done before anyone asks, you'll fit right in.

What You'll Do

• Keep our offices running: Perform day-to-day operational tasks to maintain clean, functional, and well-organized facilities across our San Francisco and Los Angeles offices.
• Own building access: Issue, manage, and audit employee and visitor access credentials. Serve as the point of contact for access-related questions and troubleshoot issues as they arise.
• Manage swag: Source, organize, inventory, and fulfill swag orders for employees, customers, and events. Coordinate with vendors and ensure quality and on-time delivery.
• Stock and maintain the kitchen: Keep kitchens stocked with snacks, beverages, and supplies. Monitor inventory, place orders, and ensure spaces stay clean and welcoming throughout the day.
• Create a great first impression: Maintain a polished, organized lobby and common areas. Greet visitors and ensure they feel welcomed and taken care of from arrival to departure.
• Support office initiatives: Assist with office events, team lunches, vendor coordination, and other operational projects as needed.
• Identify and solve problems: Notice what's not working and fix it, or flag it to the right person. Bring a proactive mindset to everything from facilities maintenance to supply management.

The Skillset You'll Bring

• Strong organizational skills and an eye for detail. You catch things before they become problems.
• A positive, service-oriented attitude with a genuine interest in making the workplace better for everyone around you.
• Ability to manage multiple tasks and shifting priorities without dropping the ball.
• Clear, professional communication skills, written and verbal.
• Comfort working independently and taking ownership without needing constant direction.
• 0–3 years of experience in an office coordination, facilities, hospitality, or operations role. Recent graduates and career starters are encouraged to apply.
• Availability to be on-site full-time at either our San Francisco or Los Angeles office.

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

We are seeking a Director of Notary Operations to lead and scale OneNotary’s nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

• Lead and scale OneNotary’s notary operations team and nationwide network of remote notaries.
• Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
• Implement quality assurance processes including audits, coaching, and performance monitoring.
• Ensure adherence to state-specific notary laws and RON regulations.
• Manage workforce planning and session fulfillment to maintain strong service levels.
• Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
• Partner with Product and Engineering to improve tools and workflows for notaries and customers.

• 10+ years of leadership experience in operations, customer experience, or service delivery.
• Experience building and managing distributed or remote teams.
• Strong background in training, quality management, and operational process improvement.
• Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
• Data-driven leader with strong cross-functional collaboration skills.

Our client, a fast-growing software development startup, is seeking a Business Operations Lead to help build and scale its operational foundation.

This is a high-impact, generalist role designed for someone who thrives in early-stage environments and is excited to take real ownership early in their career. You'll work closely with the CEO, gaining visibility across nearly every part of the business while building systems, processes, and operational rigor from the ground up.

What You'll Do

Own and execute key operational initiatives across revenue operations, finance, renewals, pricing, and marketing operations

Lead strategic, ad-hoc projects such as evaluating new tools, automating workflows, and improving internal systems

Manage vendor and partner relationships, including revenue tracking, rev-share calculations, and payout management

Bring structure to high-leverage initiatives, enabling leadership to focus on product and growth

Act as an internal consultant, identifying opportunities to improve efficiency and scale operations

What Were Looking For

1+ years of experience in a generalist operations or BizOps role at an early-stage or high-growth startup

Experience building processes, playbooks, or systems from scratch (0 to 1)

Strong academic background from a top U.S. or Canadian university preferred

Exposure to revenue operations, finance, or marketing operations is a plus

Confident communicator with a high-energy, ownership-driven mindset

Scrappy, resourceful, and comfortable operating with limited direction

The Company

A rapidly growing data consultancy founded in 2023 by a former venture-backed biotech VC data/technology leadership team in San Francisco. The firm has already delivered 20+ engagements across tech, healthcare/biotech, finance, energy, real estate, and startups - building complex data platforms, products, and AI-driven systems.

The Role

A hands-on, senior individual contributor role for engineers who still love coding. You’ll work in small teams (often 1–3 engineers) to design and build production-grade data platforms, pipelines, and products across industries.

What You’ll Work On

• High-impact, fixed-scope builds (e.g., enterprise data marts, complex migrations)
• End-to-end data platform deployments (ETL, warehouses, BI across AWS/Azure/GCP)
• Partnering with startups to build data-intensive products from 0 → 1

What We’re Looking For

Hands-on builder

• Actively writing production code today
• Not removed into management or purely architectural roles

Infrastructure ownership

• Personally deployed and operated production systems
• Cloud, CI/CD, scaling, monitoring, reliability

End-to-end ownership

• Taken products from idea → launch → ongoing operation
• Comfortable operating autonomously with stakeholders

True seniority (well beyond 5 years)

• Targeting engineers with meaningful depth and ownership
• Strong preference for backgrounds in smaller, high-ownership environments
• Experience wearing multiple hats (application + infrastructure + deployment)

Why Join

• High autonomy and real technical ownership
• Variety of industries and problems
• Small, elite engineering team
• Opportunity to shape a fast-scaling consultancy

Location: San Francisco (5 days a week on-site)

Salary: $190k-$250k + 10-20% bonus + equity + sign on bonus

Benefits: Full Health, Vision, Dental, Life Insurance, Commuter Benefits, Unlimited Time off, 401k matched.

The Strategic Sourcing and Procurement function supports the responsible and efficient scaling of advanced technology and research initiatives by ensuring strong commercial discipline, supplier governance, and operational rigor. Within this group, the Human Data and Research Services category enables business-critical workflows that rely on specialized external partners.

This role sits within the Human Data and Research sourcing pillar and works closely with cross-functional stakeholders across research, operations, finance, legal, privacy, and security to ensure suppliers are onboarded, managed, and scaled efficiently.

About The Role

We are seeking a Human Data and Research Services Strategic Sourcing Manager with a strong operational and analytical orientation to support day-to-day sourcing execution and category operations.

This position is intentionally execution-focused and designed to complement senior sourcing leaders overseeing complex, high-impact engagements. You will manage early- to mid-stage supplier relationships, own sourcing workflows end-to-end, and ensure clean, consistent execution across procurement systems and stakeholder touchpoints.

In this role, you will act as a force multiplier—helping engagements move quickly, ensuring data accuracy, surfacing risks early, and enabling scale through effective use of processes and tools.

Key Responsibilities

Sourcing & Deal Execution

• Own and execute end-to-end sourcing activities for human data and research services suppliers
• Support supplier onboarding, renewals, amendments, and scoped expansions in partnership with senior sourcing leadership
• Draft, review, and operationalize statements of work, pricing structures, and commercial terms in coordination with legal and finance partners
• Ensure supplier engagements align with category strategy, commercial guidelines, and internal policies

Operational Excellence

• Serve as a primary operator across procurement, intake, and contract management tools
• Manage intake requests, approvals, contract routing, and documentation with a high degree of accuracy and consistency
• Track deal status, approvals, spend thresholds, and execution risks across an active supplier portfolio
• Maintain clean records and reporting to support audits, leadership updates, and financial forecasting

Analytics & Insights

• Analyze supplier spend, usage patterns, deal velocity, and operational friction points
• Develop clear summaries and insights to support prioritization and decision-making by senior stakeholders
• Identify opportunities to standardize, streamline, or improve sourcing and contracting workflows

Cross-Functional Collaboration

• Partner closely with research, operations, finance, legal, privacy, and security teams to unblock and accelerate supplier engagements
• Act as a trusted point of contact for internal stakeholders navigating procurement and contracting processes
• Communicate clearly and concisely through written updates and real-time collaboration tools to keep workstreams aligned

Required Skills

• 6+ years of experience in strategic sourcing, procurement, operations, or vendor management
• Proven ability to manage multiple concurrent supplier engagements with strong attention to detail
• High operational fluency with procurement intake, contract lifecycle management, and collaboration tools
• Strong analytical skills, including comfort working with spend data, contract terms, and operational metrics
• Ability to execute independently while partnering effectively with senior stakeholders
• Excellent written and verbal communication skills

Pay Rate

• $55-$75/hour DOE

Presales Solution Architect – US

Series AI Start-up - AI/ML

Location: San Francisco Bay Area (Hybrid)

Salary: Market-leading salary package + stock + benefits

The Role

As a Presales Solution Architect, you’ll operate at the intersection of enterprise AI — helping organizations unlock predictive intelligence from the structured data that powers their business. You’ll work hand-in-hand with Enterprise Account Executives and technical stakeholders to identify architectural challenges, design scalable AI solutions, and guide customers through high-impact technical evaluations that directly drive revenue.

This role is perfect for someone energized by solving complex technical problems, engaging deeply with customers, and clearly articulating how advanced AI capabilities translate into measurable business outcomes. If you thrive in fast-growth environments and want to help enterprises operationalize next-generation AI at scale, you’ll excel here.

What You’ll Do & Achieve

• Drive technical discovery sessions to identify high-impact, high-value use cases where enterprise AI delivers measurable ROI.
• Collaborate with Sales to create compelling demos, run competitive benchmarks, and prototype solutions on customer datasets to accelerate deals.
• Own the technical vision for assigned customers, cultivating deep relationships with senior stakeholders and shaping long-term adoption strategies.
• Lead end-to-end solution delivery, coordinating cross-functional teams — including engineers, IT, governance, and business stakeholders — to remove blockers and ensure alignment.
• Architect scalable, production-ready solutions and integration patterns that perform reliably in complex enterprise environments, from on-prem systems to cloud VPCs and legacy infrastructure.
• Capture patterns and insights from deployments to generate high-impact engineering feedback, informing product and model development.
• Develop repeatable deployment strategies, reference architectures, and best-practice playbooks to accelerate the impact of the broader Solutions Architect team.
• Travel up to 50% of the time to engage directly with customers and deliver hands-on solution experiences.

Who You Are

• 7+ years in customer-facing technical roles (e.g., Solutions Architect, Sales Engineer, ML Engineer, Data Scientist) with proven success delivering complex AI or ML solutions.
• Track record leading enterprise-scale technical implementations, spanning modern Generative AI or traditional machine learning systems, across cloud and on-prem environments.
• Experienced navigating multi-stakeholder enterprise environments, balancing competing priorities, and driving deployments to completion.
• Exceptional communicator, capable of translating complex technical concepts for both technical and executive audiences.
• Hands-on technical expertise in data manipulation, rapid prototyping, and analysis using tools such as Python, Pandas, and SQL.
• Collaborative, cross-functional mindset — skilled at balancing trade-offs and working effectively across teams to achieve outcomes.
• Self-starter with the ability to own initiatives end-to-end, quickly fill knowledge gaps, and deliver results.

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Job Description: Transit City Manager

Employment Type: Full-time

Work Type: Remote

Duration: 12 months (Annual Renewal)

Location: San Francisco

Role Objective:

The team works on keeping Maps Data current and reflective of real-world changes. They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface. The Mapping Maintenance Expert will be responsible for improving & maintenance of city / country transit data and providing country specific expertise. The Maintenance Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth for the countries they would be responsible for maintenance.

Role & Responsibilities as a Maintenance Expert:

Communicating with City Experts & other stakeholder teams and achieving the project objectives.

Identify transit user expectations, broken critical user journeys, data gaps and provide insights to the product.

Validate quality of new and updated data in the data management platform.

Make necessary edits for all transit data types.

Flag issues to Program Managers to communicate with the partner/provider about required data fixes or inform about problematic data areas.

Develop outages and alerts capabilities in their assigned city.

Manage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skills.

Experience / Skills:

6 months +

Graduate or equivalent experience

Good Communication skills in English - additional languages are preferred

Experience with Transit projects - GTFS knowledge preferred

Proficiency in GIS mapping tools and knowledge of the country's transit/traffic network.

Knowledge of traffic laws, landmarks, political modeling and key mapping features of the city/country

Comfortable with a rapidly changing environment

Strong problem-solving skills and excellent attention to detail

Title: VP, Customer Experience & Success

Location: USA (Bay Area preferred)

Reports to: President

Team Size: 50+ (CS, Professional Services, Support, CS Ops)

Company: Milestone Inc.

About Milestone:

Milestone Inc. is a leading Digital Experience Software and Services company focused on AI-first discovery, personalization, and conversion across all digital touchpoints. Our platform enables brands to be visible in search engines and AI answer engines through structured data, entity intelligence, and AI-driven orchestration.

We serve complex, multi-location enterprises across hospitality, banking/financial services, and MarTech-driven organizations, operating a hybrid SaaS + Services business model at scale.

VP - CS Role Overview:

Milestone is seeking a strategic, revenue-oriented VP of Customer Experience & Success to own retention, expansion, partnerships, and customer outcomes across a global customer base.

This is a revenue-adjacent executive role, accountable for GRR, NRR, churn reduction, expansion ARR, payback period, and customer lifetime value—not just customer satisfaction.

The VP - CS will design and operate a modern, AI-powered Customer Success engine, spanning onboarding through expansion, while leading distributed teams across the US, India, Canada, and Mexico.

Problems We Are Looking to Solve:

The VP - CS will be entrusted with solving systemic, enterprise-level challenges including:

• Lifecycle execution challenges across onboarding, adoption, renewal, and expansion
• Limited predictability in churn risk, renewals, and expansion forecasting
• Scalability and repeatability in CS playbooks
• Fragmentation across SaaS + Services delivery models
• Underutilization of AI and automation in CS workflows
• Weak executive-level customer relationships in complex verticals

Key Responsibilities:

1. Strategic Customer Success & Revenue Ownership

• Own and improve GRR, NRR, churn, expansion ARR, CLV, and cohort health
• Operate and forecast a multi-million-dollar global book of business
• Design and run end-to-end scalable and repeatable lifecycle playbooks:
• Onboarding → Adoption → Value Realization → Renewal → Expansion
• Establish a rigorous operating cadence:
• QBRs, executive reviews, health scoring, churn risk models, expansion pipelines
• Directly align CS outcomes with Company OKRs and board-level metrics
• Own the creation of systematic, built-in expansion engines so that customers adopting the Milestone product stack have defined, automatic ARR growth year over year.

2. Global Leadership & Operating Rigor

• Lead and scale 60+ global team members across CS, PS, Support, and CS Ops
• Implement clear playbooks, SLAs, escalation models, and governance
• Drive tight cross-functional alignment with Sales, Product, Marketing, Engineering, and Delivery
• Lead change management for:
• New processes
• Pricing & packaging shifts
• AI-enabled workflows and tooling

3. MarTech, Hospitality & Banking Domain Leadership

• Bring deep expertise in MarTech ecosystems:
• CDPs, CRMs, personalization, attribution, ABM, campaign orchestration
• Demonstrate direct experience serving hospitality and banking / financial services clients:
• Translate platform capabilities into vertical-specific business outcomes
• Act as an executive partner to CMOs, CDOs, Heads of Digital & Loyalty

4. AI, Automation & CS Technology Leadership

• Deploy AI-driven Customer Success capabilities, including:
• Predictive health scoring
• Churn and risk signals
• Automated play triggers & next-best-action systems
• Renewal and expansion forecasting
• Drive automation across the CS stack:
• CRM, ticketing, in-app guidance, chatbots, knowledge bases
• Improve:
• Time-to-value
• CS productivity
• Margin and scalability
• Continuously evaluate and optimize AI tools across CS and MarTech ecosystems

5. Hybrid SaaS + Services Model Excellence

• Operate seamlessly across:
• Recurring SaaS (land-and-expand, usage-driven models)
• Services (projects, retainers, SOWs, campaigns)
• Define clear value, scope, and success metrics for blended offerings
• Partner with CS Ops / Rev Ops to standardize:
• Handoffs
• Capacity planning
• Margin and profitability tracking
• Replace hero-driven delivery with repeatable, scalable execution models

6. Executive, Entrepreneurial & Culture Leadership

• Bring an entrepreneurial mindset suited for ambiguity and scale
• Build a strong CS leadership bench in the Bay Area while leveraging global teams
• Demonstrate executive presence through:
• Board-level storytelling
• Strategic customer engagement
• Partner and ecosystem leadership
• Serve as a culture carrier, reinforcing:
• Ownership over activity
• Accountability over intent
• Customer obsession over internal comfort

Ideal Candidate Profile:

We are seeking a strategic, data-driven, and execution-focused CS leader who:

• Thinks in outcomes, revenue, and systems, not just relationships
• Operates comfortably with C-suite buyers in complex enterprises
• Understands SaaS economics and services margin deeply
• Can design scalable operating models and still drive execution
• Is equally credible with boards, customers, and frontline teams
• Strong learning mindset

Required Experience & Qualifications:

• 15–20+ years in SaaS, MarTech platforms, agencies, or high-growth B2B environments
• Proven VP or Sr Director experience owning retention and expansion outcomes
• Previous high growth/startup experience is must have
• Strong command of CS economics:
• GRR, NRR, churn, expansion, payback period, cohort health
• Deep exposure to hospitality and/or banking verticals
• Global leadership experience across multi-time-zone teams
• Bay Area presence preferred

Key Focus Areas (2026 Lens):

• Revenue retention and expansion predictability
• Lifecycle playbook standardization at scale
• AI-powered CS workflows and automation
• Executive-level customer partnerships
• Margin improvement across SaaS + Services
• Establishing and Growing Partnership /Agency Programs

KPI & Metrics Ownership:

• Gross Revenue Retention (GRR)
• Net Revenue Retention (NRR)
• Churn Rate (Logo & Revenue)
• Expansion ARR
• Customer Lifetime Value (CLV)
• Time-to-Value
• Renewal Forecast Accuracy
• CS Productivity & Margin
• Customer Sentiment (NPS / CSAT)
• AI Automation Adoption & Efficiency Gains

What Success Looks Like (First 12–18 Months):

• Measurable improvement in GRR, NRR, and churn reduction
• Globally adopted lifecycle playbooks
• Predictable renewal and expansion forecasting
• AI-driven CS workflows delivering efficiency gains
• Strong executive relationships across top accounts
• A scalable, high-performing global CS leadership team

Why Milestone:

• Founder-led, award-winning, AI-first platform
• Deep focus on GEO, AI visibility, and customer outcomes
• Opportunity to shape Customer Success as a true growth engine
• Certified Great Place to Work

Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.

What you’ll do:

• Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
• Will be taking over a small security team and growing it.
• Work with Product and Engineering teams to push out products.
• Collaborate with engineering, mitigate security risks, and support shipping quickly.
• Support threat modeling, shifting left, building tooling, and automating processes.
• Review code designs and pull requests, SSDLC, not a generalist/SecOps role.

Does this sound like you?

• 8+ years' exp. working on Application or Product Security Engineering teams.
• True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
• Proven track record of starting and scaling a successful Product Security program.
• Excited about integrating security into product delivery without slowing things down.
• Passion for security and technology, bonus points for SWE background.

[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]

*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*

Cannot wait to hear more about this position?

Click apply below or reach out to Erin Barry ( ) today, and they will share more information and details about the role.

Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.

Our Procurement team is scaling rapidly, and we’re looking for a Contractor: Procurement Operations Manager to build and standardize the enablement foundation that powers consistent, seamless experience for requesters and internal stakeholders. This role will own Procurement’s knowledge ecosystem—SOPs, templates, tools guidance, playbooks, and communications—so teams can execute faster, with clarity, and with the right controls.

In addition to content ownership, you will document current-state processes, identify where users experience the most friction, and translate those insights into clear enablement guidance and prioritized roadmaps (in partnership with process owners). You’ll partner across P2P, Source-to-Contract, T&E, and Contingent Labor to make Procurement easier to navigate, reduce rework, support compliance, and tell the story of Procurement’s impact and wins through crisp internal storytelling and data-informed narratives.

This is a high-impact opportunity to shape how Procurement is experienced across the organization—making processes clearer, faster, and more scalable while maintaining the right governance and controls. You’ll reduce friction for employees by creating the content and knowledge foundation people use, and you’ll help teams move faster by documenting processes, surfacing the biggest friction points, and turning them into prioritized enablement roadmaps. If you love building structure from ambiguity, telling crisp operational stories, and creating systems that scale, this role is for you.

Responsibilities

• Own and standardize Procurement enablement materials across the lifecycle (SOPs, templates, playbooks, tools guidance, FAQs, training materials).
• Establish and maintain a single source of truth for Procurement knowledge (information architecture, version control, governance, review cadence, approvals, and archival).
• Document end-to-end processes across P2P, S2C, T&E, and contingent labor by partnering with SMEs to capture current state, decision points, and handoffs.
• Identify top friction areas through stakeholder interviews, data intake, and cycle-time/rework signals; synthesize themes into clear problem statements and enablement implications.
• Translate friction into action by turning process insights into:
• Clear user guidance (decision trees, checklists, FAQs, what to expect” walkthroughs)
• Standardized templates and “golden” SOPs
• Prioritized enablement + documentation roadmaps aligned to business needs and compliance requirements (partnering with process owners for execution)
• Standardize SOPs, templates, and communications to reduce cycle time, minimize rework, and support compliance requirements.
• Develop internal communications that proactively notify stakeholders of process changes, enhancements, new tools/features, and key reminders (launch notes, release comms, “what changed” summaries).
• Create clear, user-friendly guidance for end users and internal teams (how-to guides, quick-starts, role-based documentation, training modules).
• Translate policy into practical guidance that aligns with cross-functional requirements (Security, Legal, Finance, Accounting, Tax, IT, HR) while remaining simple and usable.
• Use data for storytelling—turn metrics and insights into compelling narratives that highlight Procurement wins, improvements, and the evolving end-user experience.
• Own enablement content for key workflows (intake, approvals, contracting, supplier onboarding, invoicing, T&E) content and knowledge management ownership; not operational execution.
• Partner with SMEs and operators to capture tribal knowledge and convert it into durable, scalable documentation and training.
• Continuously improve the enablement experience through feedback loops, stakeholder interviews, content performance/usage analytics, and periodic content audits.

Required Skills

• 5+ years (or equivalent) in knowledge management, enablement, program/content management, operations, or process documentation in a fast-paced environment.
• Proven ability to create and maintain SOPs, templates, playbooks, and training content that are clear, scalable, and adopted.
• Familiarity with Procurement domains: P2P, S2C, contracting, supplier onboarding, T&E, contingent labor (VNDLY).
• Experience with tools like Zip, Oracle, Ironclad, VNDLY, Navan (or comparable systems).
• Strong writing and editing skills; ability to simplify complex processes into crisp, user-friendly guidance.
• Experience building internal communications (change announcements, rollout comms, training notices) with action-oriented messaging.
• Ability to map/document processes and synthesize ambiguity into clean, structured artifacts (process maps, decision trees, swim lanes).
• Strong systems thinking and process orientation—ability to standardize, define ownership, and implement governance for content lifecycle management.
• Comfort using data and stakeholder feedback to identify friction, prioritize improvements, and craft narrative updates.
• Excellent cross-functional collaboration skills and high attention to detail.

Pay Range

• $65-$80/hour

Immediate need for a talented Product Marketing Manager. This is a 06+ months contract opportunity with long-term potential and is located in San Francisco, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-05604

Pay Range: $80 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Develop product positioning, messaging, and segmentation using customer insights and competitive research
• Lead go-to-market planning and execution for lending products
• Design and analyze research and testing to inform decisions and improve performance
• Partner closely with product, marketing, analytics, sales, business development, and other cross-functional teams
• Drive adoption and year-over-year growth through effective marketing strategies and channel activation

Key Requirements and Technology Experience:

• 5–8 years of experience in product marketing
• Experience launching and scaling B2B and/or financial products
• Strong understanding of segmentation, targeting, and positioning frameworks
• Data-driven mindset with the ability to analyze performance and ROI
• Proven ability to prioritize, influence, and execute in a fast-paced environment
• Excellent communication and storytelling skills
• Fintech or lending experience preferred
• Experience with small and mid-sized businesses is a plus

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Hi

I hope you’re doing well.

My name is Sai, and I’m an Account Manager with Astir IT Solutions. We are currently working with our client on a senior-level opportunity for AWS Generative AI Architect at Alameda, CA (Locals) .

Based on your background, I believe this role could be a strong fit.

Job Title: AWS Generative AI Architect

Location: Alameda, CA (Locals)

Experience: 10+ years

Position type: Contract W2/C2C

Job Description:

• B.E/B.Tech Graduate in the field of Technology
• Experience Range
• 14 Years
• Primary (Must have skills)* - To be Screened by TA Team
• 5+ years of Strong experience in AWS which should include below services

Skills:

• AWS Lambda
• Amazon EC2
• Amazon ECS / EKS
• Amazon S3
• Amazon RDS / Aurora
• Amazon DynamoDB
• Amazon API Gateway
• AWS Step Functions
• Amazon OpenSearch
• Amazon Bedrock
• AWS IAM
• AWS CloudFormation / Terraform
• Amazon CloudWatch
• Experience with serverless and microservices-based architectures.
• Multi-region deployment and high-availability design.
• Cost optimization and performance tuning.

Job Description:

• Experience working with LLMs and GenAI platforms (e.g., OpenAI, Anthropic, open-source LLMs).
• Hands-on with Amazon Bedrock and managed AI services.
• RAG (Retrieval-Augmented Generation) architecture design.
• Vector databases (e.g., OpenSearch, Pinecone, FAISS).
• Prompt engineering and evaluation frameworks.
• AI model integration into enterprise applications.
• Understanding of AI security, guardrails, and compliance.
• Job Description of Role* (RNR) - To be Evaluated by Technical Panel (Define it to give more clarity)
• Design end-to-end cloud-native architectures on AWS aligned with business and technical requirements.
• Architect and implement Generative AI solutions using LLMs, RAG pipelines, and AI orchestration frameworks.
• Lead technical design discussions and produce high- and low-level architecture documentation.
• Define best practices for scalability, security, reliability, and cost optimization.
• Design multi-account AWS environments using Well-Architected principles.
• Integrate AI services into enterprise systems and microservices architectures.
• Provide technical leadership and mentorship to engineering teams.
• Establish governance, data security, and responsible AI practices.
• Evaluate emerging GenAI technologies and recommend appropriate solutions.
• Collaborate with stakeholders, product managers, and DevOps teams to deliver robust solutions.
• Soft skills/other skills - To be Evaluated by Hiring Manager (To define how this will be evaluated)
• Strong collaboration and communication skills to work effectively with diverse teams and stakeholders.
• Expected Outcome
• We are seeking an experienced Technical Architect with deep expertise in AWS cloud architecture and Generative AI (GenAI) solutions.
• The ideal candidate will design and lead the implementation of scalable, secure, and production-grade cloud architectures while integrating advanced GenAI capabilities such as LLM-powered applications, RAG systems, and AI-driven automation.
• This role requires strong architectural vision, hands-on AWS experience, and a solid understanding of modern AI ecosystems.

If you are currently open to new opportunities, I would appreciate the chance to connect and discuss this role in more detail. Please let me know a convenient time for a quick call, or feel free to share your updated resume.

Looking forward to hearing from you.

Thanks & Regards.

Sai

Sr. Account Manager

Astir IT Solutions, Inc.

ID: , Contact: 732-694-6000 * 795

H&P has partnered with a cutting-edge AI research company as it looks to expand it's in-house legal team.

This is a rare opportunity to work with one of the biggest names in the industry as a trusted, strategic legal advisor to a team of committed innovators.

*Please note this is a confidential search, so we would not be able to disclose the name of the client.

The ideal candidate would bring:

• A JD (Juris Doctor) from an accredited law school with an active membership to at least one U.S. state bar
• 8+ years' experience legal experience with a strong background in Data Privacy and Intellectual Property (IP) law
• Commercial exposure, ideally to SaaS
• Relevant regulatory compliance experience
• Ability to relate technical concepts to relevant legal requirements
• Experience providing guidance on risk mitigation and data acquisition
• Experience providing counsel in a tech company / in a related (fast-paced) industry
• Creative problem-solver

In return we will offer:

• Driven team of legal professionals
• Flexible working hours
• Above market compensation package
• Exposure to cutting-edge technology and world-leading projects
• Collaborative working culture
• 401k
• Support for further academic qualifications
• Life, medical, visual, and dental insurance
• WFH options
• Clear career progression track

is working with a top tech company in Cupertino, CA to hire a hybrid Legal Specialist (Privacy and Law Enforcement Compliance). Your primary responsibility will be to process and respond to requests for assistance on emergencies. You will also be responsible for processing and responding to requests, subpoenas, court orders and search warrants received from law enforcement agencies seeking access to customer information. This role requires someone to be on-site in Cupertino Tuesdays, Wednesdays, and Thursdays.

Role Details:

• Anticipated Start Date: Immediately
• Schedule: 40 hours per week
• Duration: 9 months, strong potential to extend
• Pay Rate: $35/hr - $40/hr ($70k - $80k annualized)
• Benefits: Medical, Vision and Dental insurance (all 99% covered)
• Location: Cupertino, CA - Hybrid (in office Tuesday, Wednesday, and Thursday)

Job Responsibilities:

• Reviewing, scrutinizing and responding to requests received from law enforcement agencies for customer information within established procedures.
• Reviewing and responding to large volume of time-sensitive standard requests received from law enforcement agencies for customer information which are handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines, and determining when to escalate non-standard requests.
• Researching relevant internal systems and retrieving appropriate information to include in legal process.

Key Personal Skills

• Strong understanding and handling of sensitive information and privacy protection.
• Ability to analyze and process emergency and legal process documents and requests within departmental operating procedures.
• Strong technical proficiency with ability to work effectively across multiple applications and databases and observe high levels of data accuracy and attention to detail in daily work management.
• Investigatory process experience, able to work independently with impeccable judgment.
• Good analysis and decision-making capability with ability to reliably recognize non-standard and emergency requests and escalate accordingly.
• Strong interpersonal and clear communication skills with ability to take the necessary initiative to resolve request-conflict issues.
• Prior experience responding to legal requests from law enforcement agencies and consumers preferred.
• Strong work ethic and exceptional partnering skills.

Preferred Qualifications:

• Experience at a tech company (tech savvy individual)
• Preferred candidate would have a litigation background either as a junior paralegal / paralegal, or a legal secretary.

-----

is committed to the principle of equal opportunity. All employment decisions are made without regard to race, color, gender, gender identity, gender expression, sexual orientation, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), marital status, age, national origin, ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status or any other basis protected by the laws or regulations in the locations where we operate.

Join a dynamic leader in the transportation, logistics, supply chain, and storage industry, recognized for developing and supporting mission-critical technology solutions that drive innovation in autonomous delivery and operational excellence. As a PLM Systems Analyst, you will play a key role in supporting and optimizing the suite of engineering applications that power the design, manufacture, and maintenance of advanced drone delivery systems. This opportunity is ideal for a systems analyst passionate about engineering tools, process improvement, and collaboration in a fast-paced environment with real-world impact.

• Provide day-to-day administration and support for Siemens PLM tools, including Teamcenter, NX, and StarCCM+.
• Own and resolve L1 and L2 PLM support tickets, focusing on user access, troubleshooting, and minimizing recurring issues.
• Partner with Siemens and internal IT to escalate and resolve complex issues efficiently.
• Manage system configuration, environment setup, and routine maintenance to ensure system stability and reliability.
• Document processes, troubleshooting steps, and system updates to enable scalable workflows.
• Support system upgrades, patches, release cycles, and undertake testing, validation, and user coordination to minimize disruption.
• Collaborate with engineers to understand usage, identify pain points, and implement workflow improvements.
• Support and troubleshoot integrations between Teamcenter and other engineering or enterprise systems.
• Assist with onboarding and training of new users, ensuring effective system access and tool utilization.

• 3–5+ years of experience supporting Siemens PLM or related engineering tools (e.g., Teamcenter, NX, StarCCM+).
• In-depth understanding of PLM concepts, CAD/CAE workflows, and engineering toolchains.
• Proven experience providing L1/L2 technical support and diagnosing system, user, and integration issues.
• Demonstrated system administration expertise including access control, configuration, upgrades, and cloud-based environment management.
• Experience coordinating with vendors (preferably Siemens) for technical issue resolution.
• Excellent problem-solving and troubleshooting skills across multiple systems and functions.
• Strong communication skills to explain technical concepts to both engineers and non-technical stakeholders.
• Ability to collaborate effectively with Engineering, IT, and Operations teams.

• Experience supporting integrations with enterprise systems such as ERP, MES, or API-based solutions.
• Familiarity with change management processes (ECR, ECO, ECN) and engineering data management practices.
• Background in user onboarding, training, and developing technical documentation.
• Prior exposure to SOP development and workflow automation in engineering environments.
• Track record of driving process improvements in PLM or related system landscapes.

• Business Systems Analyst – Oracle Cloud (SCM)

Must Have:

• 5+ years of experience supporting Oracle Cloud ERP
• Strong experience with Oracle Cloud Supply Chain modules (Inventory, Procurement, Payables, or Inventory Management)
• Experience in business process analysis, requirements gathering, and fit-gap analysis
• Hands-on experience with Oracle Cloud configuration, testing, data validation, and issue triage
• Experience with OTBI, BI Publisher, BI Cloud Connect, or SCM Extracts
• Strong SQL / relational database knowledge
• Experience working with business users and technical teams as a liaison

What the client is looking for:

• A techno-functional Business Systems Analyst who can support, configure, test, and maintain Oracle Cloud SCM solutions while translating business requirements into system configurations.

2. Business Systems Analyst – Oracle Cloud (HCM)

Must Have:

• 5+ years of experience supporting Oracle Cloud ERP
• Strong experience with Oracle Cloud HCM modules
• Experience with business process analysis, requirements gathering, and system design
• Hands-on experience with Oracle Cloud configuration, testing, and data validation
• Experience with OTBI, BI Publisher, BI Cloud Connect
• Strong SQL / relational database knowledge
• Ability to bridge business users and technical teams

What the client is looking for:

• A techno-functional Business Systems Analyst who can analyze HR business processes, translate requirements, and support configuration and maintenance of Oracle Cloud HCM systems.