Jobs in Roslindale, MA

As the Project Manager with a specific focus on CGI, you'll work with the brand'ws in-house CGI, Creative and Marketing teams-you'll be managing the planning, execution, and delivery of CGI assets across product portfolios. You will collaborate with cross-functional teams, drive project timelines, and ensure seamless integration of CGI into the broader marketing and product strategies..

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Day in the life!

• Oversee the end-to-end management of CGI projects, ensuring on-time and on-budget delivery of high-quality assets.
• Collaborate with internal teams and external partners to develop CGI solutions that align with our brand strategy and marketing objectives.
• Act as the central communication hub between stakeholders, ensuring transparency, alignment, and continuous engagement throughout project lifecycles.
• Oversee CGI production workflows, managing timelines, and resources while optimizing efficiency and maintaining quality.
• Maintain rigorous quality assurance processes to ensure CGI outputs meet our brand standards, technical accuracy, and creative vision.
• Identify and mitigate risks, resolving project challenges proactively while maintaining strategic alignment.
• Stay ahead of emerging CGI and AI-driven production trends, implementing best practices and innovative solutions to push creative boundaries.

ATTRIBUTES & SKILLS:3+ years of experience in project management within CGI, animation, or a related creative field.

• Proven ability to lead diverse teams and manage complex projects in a fast paced, deadline driven environment
• Strong knowledge of CGI production pipelines, software, and tools such as KeyShot or similar rendering platforms.
• Ability to align CGI projects with broader company objectives and market trends
• Exceptional organizational, analytical, and problem-solving skills with a keen ability to identify challenges and implement effective solutions.
• Strong communication and leadership skills, with the ability to articulate creative and technical concepts clearly to diverse audiences.
• Familiarity with GenAI tools for CGI production is a plus for this role!
• Highly detail-oriented with a passion for maintaining precision, consistency, and quality in CGI production.
• A background in consumer product visualization or related industries is a plus.

Our financial services client is looking for a Conversation Designer to join their team! This is a 40 hr/week, hybrid role. Candidates can be located in Westwood, MA, Charlotte, NC, Johnston, RI, Iselin NJ, or Plano, TX!

The Conversation Designer will be responsible for creating, refining, and optimizing natural, human like voice interactions within our AWS Connect IVR system. This role will focus on designing intuitive conversational flows that enhance the customer experience and improve the effectiveness of our Voice Bot.

Key Responsibilities:

- Design conversational workflows and dialogue scripts for AWS Connect based IVR experiences.

- Develop voice interaction models that align with business goals, customer needs, and best in class conversational design principles.

- Collaborate closely with product, engineering, and operations teams to ensure smooth implementation of designed experiences.

- Analyze call data and customer feedback to identify opportunities for improving system understanding, response accuracy, and conversational fluidity.

- Create guidelines, prompts, and tone of voice standards to ensure consistency across all customer interactions.

- Conduct usability testing, tune bot responses, and iterate designs based on real world performance.

- Ensure all conversation designs adhere to compliance, privacy, and accessibility standards.

Required Skills & Qualifications:

- Experience designing conversational experiences for IVR, voice bots, or virtual assistants.

- Hands on experience with AWS Connect, Contact Flow design, and related AWS services.

- Strong understanding of natural language patterns, conversational UX, and voice interaction best practices.

- Ability to translate complex business processes into clear, simple, intuitive customer dialogues.

- Excellent written communication, analytical thinking, and problem solving skills.

- Experience collaborating with cross functional teams in a fast paced environment.

Preferred Qualifications:

- Experience with Amazon Lex, Bedrock, Nova Sonic, or other conversational AI frameworks

- Experience implementing voice biometrics, fraud detection, or advanced authentication

- Knowledge of call analytics, voice transcription, and conversation intelligence platforms

- Experience in financial services or regulated environments

• - Strong background in customer journey design and service design

eternalHealth – The Next Generation of Medicare Advantage

Are you an RN with the following experiences with the geriatric population, looking to move into the health plan world: transitions of care or case management or disease management or utilization management. eternalHealth will train.

Healthcare is confusing, but it doesn’t need to be. A consumer-centric HMO based in Boston, MA, we are a tech-focused start up that is committed to creating long-lasting partnerships with our members, our providers, and you!

About the role: As a Care Manager Nursewith eternalHealth you will be a core member at eternalHealth – whose responsibilities will include care management. This position will work towards meeting clinical, financial and operational performance goals and standards.

We provide a unique opportunity to be a part of a health plan in its beginning stages, and you will have insight into all the operations and expertise that is required to run a successful and sustainable plan as well as build the foundation for the sustainable growth that will be crucial to eternalHealth’s success. Our team members are flexible and able to play different roles, while staying committed to teamwork and collaboration, and passionate about sustainable change.

Responsibilities:

• Actively perform and comprehensively document member and provider outreach and engagement activities to support complex care management, care coordination, disease management, and transitions of care.
• Perform comprehensive assessments of physical, emotional, psychosocial, and environmental needs of members and their caregivers.
• Create dynamic and fluid member-centered care plans to support health goals and improve health outcomes, continually evaluating for effectiveness.
• Ensure members receive services that align with their benefit coverage and coordinate additional resources as required for holistic care.
• Follow and contribute to eternalHealth’s strategic goals related to population health management, quality improvement, and financial stewardship.
• Must understand and maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.
• Comply with all guidelines established by the Centers for Medicare and Medicaid (CMS) and Massachusetts Department of Insurance (DOI) and guidelines set forth by other regulatory agencies, where applicable, and defined in eternalHealth policies.
• Other duties as assigned.

Requirements:

• Active RN License
• Bachelor’s degree in nursing or equivalent work experience.
• 3+ years of work experience in care management.
• 1+ years of Health Plan experience is preferred.
• Excellent written and communication skills.
• Creative, strategic, and continuously striving for improvement.
• Ability to think outside the box and offer creative and compliant solutions to existing and new problems.
• Experience coordinating with cross-functional teams and/or external partners/stakeholders.
• Exceptional interpersonal skills with the ability to work in a fast-paced environment as an independent contributor with little supervision or as an active team member depending on the situation and needs.
• Strong technical skills, including with Microsoft Suite (Outlook, Excel, PowerPoint Word, etc.) and other collaborative tools.

Working with eternalHealth: eternalHealth is an Equal Opportunity Employer which means that we are committed to upholding discrimination-free hiring practices. As a woman-led company, and one committed to diversity at all levels, we strive for an organization of inclusion and acceptance. We are changing healthcare for the better, starting with our own diverse and passionate teams. As an eternalHealth employee you will be empowered to contribute to our teams and strategy, regardless of previous healthcare experience. Our valued team members are encouraged and expected to offer new solutions and creative input, all while keeping in line with eternalHealth’s mission, values, and compliance standards.

Accommodations: Any eternalHealth applicant will be considered based entirely on their individual qualifications. Should you require reasonable accommodations during the application process (which may include a job-related assessment) please contact us separately; email with the email subject “Reasonable Accommodations – Applicant Name Here”.