Jobs in Roseland

About the Company:

At Lincoln Electric Products Co. Inc., We Specialize In The Design, Manufacture, And Distribution Of Custom Equipment Tailored To Meet The Specific Applications And Requirements Of Our Customers. Our Product Range Includes:

• Panelboards: Up to 2000A
• Service and Distribution Switchboards: Up to 8000A
• Generator Connection Boxes
• Generator Output Switchboards
• Single and Double-Ended Substations
• We pride ourselves on delivering high-quality, custom-designed solutions that address the unique needs of our clients across various industries.

Position Summary

Lincoln Electric Products Co. Inc. is seeking a highly motivated and experienced Assembly Manager to join our team in Union, NJ. This individual will play a critical role in overseeing the daily operations of the assembly department, driving efficiency, and ensuring the seamless execution of organizational goals. The Assembly Manager will work collaboratively across departments to enhance productivity, implement process improvements, and contribute to the overall success of the business.

While this role primarily operates Monday through Friday, occasional Saturday work may be required based on business demands. This full-time, exempt position reports directly to the Director of Operations and involves a hands-on approach.

Working Conditions: Office/Shop Environment

Primary Job Function:

• The Low-Voltage Switchboard Assembly Manager oversees the factory's production (including EV) and assembly of low-voltage switchgear systems.
• This includes managing operations and personnel involved in the assembly process to ensure efficient production, high-quality output, and timely delivery.
• The role demands strong leadership, operational expertise, and a focus on continuous improvement in a unionized manufacturing environment.

Key Job Responsibilities:

• Production Planning: The Assembly Manager is responsible for developing production plans, scheduling work activities, and ensuring the availability of necessary resources, such as materials, tools, and equipment, to meet production targets.
• Quality Control: They are responsible for implementing quality control measures and ensuring that all assembled switchgear systems meet the required standards and specifications. This includes conducting regular inspections, tests, and audits to identify and address any quality issues.
• Process Improvement: The Assembly Manager continually looks for opportunities to improve the assembly process, optimize workflow, and enhance productivity. They may collaborate with engineering teams to implement process enhancements, introduce automation, or streamline operations.
• Team Management: This role involves leading and supervising a team of assembly technicians and operators. The Assembly Manager provides guidance, training, and support to ensure that employees perform their tasks effectively and efficiently.
• Safety and Compliance: They are responsible for enforcing safety protocols and ensuring compliance with relevant industry regulations and standards. This includes maintaining a safe work environment, conducting safety training, and addressing any safety concerns or incidents.
• Inventory Management: The Assembly Manager oversees inventory levels, ensures the availability of required components and materials, and helps manage stock control to avoid shortages or excesses.
• Collaboration and Communication: They collaborate with other departments, such as engineering, procurement, and quality assurance, to coordinate activities and address any cross-functional issues. Effective communication with stakeholders, such as customers and suppliers, is also essential.
• Performance Monitoring and Reporting: The Assembly Manager tracks production performance, monitors key performance indicators (KPIs), and prepares regular reports to evaluate productivity, quality, and other relevant metrics. They analyze data and provide recommendations for improvement.
• Experience working in a union shop and familiarity with union labor laws should be preferred.

Job Requirements:

• 3-5+ years of working experience in custom metal fabrication electrical equipment in an industrial setting.
• Ability to read blueprints, bill of material (BOM’s), schematics, diagrams, and technical orders to determine best methods and sequences of product assembly.
• An effective leader who can help level load the factory and can plan a lookout for 3-4 weeks so that the company’s overhead expenses for overtime in the shop stay within budget.
• Should be a Team Player and an Inclusive Leader.
• Knowledge about hand tools and measuring devices.
• Knowledge about EV products.
• Knowledge of Low Voltage or Medium Voltage Switchgear or components.
• Should have a particularly good understanding of Operational Excellence process improvements.
• Ability to work in a loud environment.

Education:

• A bachelor’s degree in engineering.
• Certification in Six Sigma or other process improvement methodologies is preferred.

Position Overview

The Vice President of Business Development is responsible for driving new business growth and strategic partnerships for the agency. This role leads the identification, pursuit, and acquisition of new pharmaceutical, biotech, and healthcare clients while strengthening the agency’s market presence and revenue pipeline. The VP will report to the CEO and collaborate with executive leadership, strategy, and creative teams to develop compelling solutions that address client needs and support long-term agency growth.

NOTE: Candidates in the TriState Area (NJ/NYC/Local PA) are highly preferred.

Key Responsibilities

Business Growth & Revenue Generation

• Identify, pursue, and secure new client opportunities across pharmaceutical, biotech, and healthcare sectors
• Develop and manage a robust pipeline of prospective clients and partnerships
• Lead RFI/RFP responses and pitch development with cross-functional teams
• Meet or exceed annual revenue and new business targets

Client Acquisition & Relationship Building

• Build and maintain relationships with senior marketing and commercial leaders within pharma and life sciences organizations
• Represent the agency at industry conferences, networking events, and client meetings
• Develop long-term strategic partnerships that generate sustainable revenue growth

Strategic Leadership

• Partner with executive leadership to define growth strategy and priority target accounts
• Provide market intelligence on industry trends, client needs, and competitive positioning
• Collaborate with strategy, creative, medical, and account teams to shape compelling client solutions

Pitch & Proposal Leadership

• Lead the development of pitch strategies and storytelling that highlight the agency’s capabilities
• Coordinate internal teams to produce high-impact presentations and proposals
• Guide contract negotiations and onboarding of new clients

Market Development

• Identify emerging opportunities in digital health, biotech launches, patient engagement, and omnichannel marketing
• Strengthen the agency’s reputation within the healthcare marketing ecosystem

Qualifications

• 5+ years of business development, sales, or client growth experience in pharmaceutical, biotech, or healthcare marketing/advertising
• Proven track record of winning and growing multi-million-dollar client relationships
• Deep understanding of the pharma commercialization and marketing landscape
• Experience leading agency pitches and RFP processes
• Strong executive presence and relationship-building skills
• Excellent presentation, negotiation, and strategic thinking abilities
• Bachelor’s degree required; MBA or advanced degree preferred

Key Success Metrics

• Annual new business revenue generated
• Number and quality of new client relationships established
• Pitch win rate and pipeline growth
• Strategic partnerships developed within the pharma ecosystem

We offer a competitive compensation package, health benefits/perks, discretionary annual bonus, 401(k) plan with 50% match, and opportunities for growth.

NPG Health is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

The Orthopaedic X-Ray Technologist is responsible for performing high-quality diagnostic imaging procedures, including extremities, spine, and other orthopaedic studies, with an emphasis on same-day imaging to support timely diagnosis and treatment. This role ensures patient safety through proper positioning, use of lead shielding, and adherence to radiation safety principles (ALARA).

Key duties include operating and maintaining imaging equipment, accurately documenting patient and exam information, and ensuring compliance with regulatory standards such as HIPAA and OSHA. The technologist collaborates closely with radiologists, orthopaedic surgeons, and other healthcare providers to deliver efficient, patient-centered care, while clearly communicating procedures and expectations to patients. Additional responsibilities include managing imaging supplies and inventory. Other responsibilities may be assigned as needed.

Monday through Friday, 9:00 AM–5:00 PM

What We Offer

• Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
• Comprehensive health, dental, and vision insurance
• 401K, Retirement savings plan
• Generous Paid Time Off (PTO) and paid holidays
• Tuition Reimbursement
• Opportunities for professional growth, development, and continuing education
• Employee wellness programs and resources

Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

The Warehouse Manager works alongside the warehouse team, providing leadership, guidance, and operational support to ensure maximum productivity and efficiency. This role is responsible for overseeing daily receiving and warehouse operations, maintaining inventory accuracy, reinforcing safety standards, and ensuring compliance with food safety and quality regulations. The Warehouse Manager partners closely with the Warehouse and Receiving Managers as well as cross-functional departments to maintain smooth and compliant warehouse operations.

Warehouse Operations

• Lead and manage daily warehouse shift operations including receiving, staging, transfers, loading/unloading, and shipping.
• Oversee the receiving crew and warehouse staff during shift operations to ensure productivity and workflow efficiency.
• Ensure inventory accuracy and system transaction integrity within warehouse systems.
• Complete required documentation and ensure inventory records are properly maintained.
• Monitor labor allocation and operational performance to meet company standards.
• Conduct cycle counts and oversee investigations of inventory discrepancies.
• Oversee the order fulfillment process to meet customer and company requirements.
• Communicate operational updates and key information to staff and management via email, phone, and in person.

Team Leadership & Development

• Provide daily leadership, coaching, and support to warehouse staff.
• Manage team performance and hold employees accountable for productivity, attendance, and adherence to procedures.
• Train, coach, and develop warehouse team members.
• Participate in onboarding and track training progress for new employees.

Safety, Quality & Compliance

• Reinforce safety as a core value and ensure all safety policies and procedures are followed.
• Adhere to and enforce GMP, HACCP, SQF, and food safety/quality standards.
• Ensure warehouse staff follows all company, quality, and governmental processes and procedures.
• Report any conditions or practices that may affect employee safety or food safety/quality.
• Participate in safety meetings and required trainings.
• Ensure proper PPE is worn including hair nets, face masks, and lab coats.

Process Improvement & Audits

• Perform internal audits and support external audit readiness.
• Create and implement warehouse processes and procedures.
• Follow up on and close preventive and corrective action requests.
• Support continuous improvement initiatives within warehouse operations.
• Escalate operational risks and recommend corrective actions when necessary.

Warehouse Maintenance & Equipment

• Maintain warehouse sanitation and housekeeping standards.
• Manage and document the Monthly Cleaning Schedule (MCS).
• Ensure P.I.T. equipment checklists are completed and submitted monthly.
• Oversee proper operation of warehouse equipment including forklifts and pallet jacks.

Requirements

• High school diploma or GED required.
• 3–5 years of warehouse experience, preferably within a CPG or food manufacturing environment.
• 1–3 years of leadership or management experience with 15+ direct reports.
• Strong communication and interpersonal skills with the ability to collaborate cross-functionally.
• Experience with WMS and ERP systems.
• Ability to operate sit-down and stand-up forklifts and rider pallet jacks.
• Proficiency in Microsoft Office (Excel, Word, etc.).
• Ability to read and interpret safety rules, procedure manuals, and operational documents.
• Ability to work both independently and within a team environment.
• Bilingual (English/Spanish) preferred.

Physical Requirements & Work Environment

• Ability to occasionally lift up to 50 pounds.
• Frequent standing, walking, sitting, and repetitive hand movement.
• Occasional bending and stooping.
• Exposure to varying temperature and humidity conditions within a warehouse environment.

Benefits& Compensation

Competitive salary with performance-based bonus opportunities

Health, dental, and vision insurance

401(k) retirement plan

Company-paid life insurance

Paid parental leave (including paternity leave)

Paid time off and company holidays

Career growth and advancement opportunities

Comprehensive benefits package designed to support employees and their families

1. Role Summary

The Associate Director, Commercial Analytics, will serve as a key client-facing leader within KMK's Commercial Analytics Center of Expertise. This role combines strategic account management with hands-on delivery of advanced analytics solutions, focusing on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. You will manage a portfolio of high-value client relationships, lead and mentor global teams to deliver tailored insights, and drive business growth through innovative data-driven solutions. As a culture carrier, you will mentor junior staff, promote best practices, and embody KMK's commitment to excellence, collaboration, and client success.

1. Key Responsibilities

• Account Management & Client Engagement: Build and maintain strong, long-term relationships with clients’ senior stakeholders. Act as the primary point of contact for commercial analytics needs, managing expectations, conducting regular business reviews, and identifying opportunities for expansion. Translate client business challenges into actionable analytics projects.
• Commercial Analytics Delivery: Lead the design, execution, and interpretation of analytics projects, with a focus on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. Serve as a subject matter expert, guiding internal teams to ensure all deliverables are high-quality, timely, and exceed expectations.
• Project Leadership & Team Management: Oversee end-to-end project delivery, including scoping proposals, resource allocation, timeline management, and budget oversight. Mentor and develop a team of analysts and managers, fostering skill growth.
• Business Development & Innovation: Contribute to proposal development, ensuring methodological rigor and alignment with client needs. Identify growth opportunities for the firm, including new service offerings and improvements of existing processes. Stay abreast of industry trends in healthcare data, service offerings and AI/ML applications to innovate offerings and enhance KMK's competitive edge.
• Stakeholder Communication & Impact: Present analytical findings through compelling visualizations, reports, and executive summaries. Influence cross-functional teams and clients to drive data-informed decisions that elevate commercial performance and patient care outcomes.

Qualifications & Experience

• Education: Bachelor's degree in Business, Analytics, Statistics, Life Sciences, or a related field; Master's or MBA preferred.
• Experience: 7-10+ years in commercial analytics, consulting, or pharma/biotech, with at least 4 years in a client-facing leadership role (e.g., Manager, Senior Manager, or Associate Director). Proven track record in patient claims, brand, marketing, and/or predictive analytics required. Experience with life sciences datasets (e.g., claims, EMR, payer data), Speciality Pharmacy, Hub Data, 852 & 867, and coding skills (SAS, Python, SQL, etc.,) and knowledge of data visualization software such as Tableau or Power BI.
• Technical Skills: Strong proficiency in data analysis, statistical modeling, and coding (SQL, Python/R preferred). Familiarity with commercial operations tools (e.g., CRM, incentive compensation platforms) and advanced analytics methodologies (e.g., marketing mix modeling, segmentation).
• Soft Skills: Exceptional communication and presentation abilities, with experience influencing senior executives. Strategic thinker with a client-centric mindset, strong problem-solving skills, and a passion for mentoring. Ability to thrive in a fast-paced, collaborative environment while managing multiple priorities.

Healthcare lawyer with the ability to handle a variety of matters related to claims, policy development, and professional review activities.

Responsibilities

• Review professional liability claims and conduct liability assessment in collaboration with the Claims Team.

• Engage in policy review to ensure operational effectiveness and regulatory compliance

• Support risk management team members with managing issues to ensure compliance with hospital licensing standards, hospital policies and procedures and other regulatory requirements;

• Assist with medical staff professional review activities and compliance with state and federal reporting requirements.

Qualifications

Education/Experience

• Juris Doctor (JD) degree
• Admission to NJ Bar
• 3+yrs of relevant healthcare claims experience
• 2+yrs of relevant Medical Malpractice litigation experience
• Management Experience Preferred

#LI-AW1

About Us

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation.

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
• Best Places to Work in Healthcare - Modern Healthcare
• 150 Top Places to work in Healthcare - Becker's Healthcare
• 100 Accountable Care Organizations to Know - Becker's Hospital Review
• Best Employers for Workers over 50 - AARP
• Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
• One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

____________________________________________

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

• Job Identification21845
• Job CategoryLegal/Comp/RiskMgmt/GovAffairs
• Posting Date09/05/2025, 07:07 AM
• Job ScheduleFull-Time
• Locations 475 South Street, Morristown, NJ, 07960, US
• Minimum Salary (Hourly Rate)83.950000
• Maximum Salary (Hourly Rate)156.990000
• Assignment CategoryFull-time
• Hours per Week37.5
• Primary ShiftDay
• Work Schedule8 am - 4 pm
• Days and ShiftsM-F 8am-4pm
• Department1 Legal Internal Audit - Risk Mgmt
• DivisionCorporate
• SpecialtyOther
• Service LineOther
• RegionCorporate
• Salary Admin PlanMGR
• Overtime StatusExempt

St. Mary's General Hospital, located in Passaic, NJ, is a community-based tertiary medical center focused on providing quality, compassionate care. It is an acute care hospital providing a broad range of services including cardiovascular services as well as a comprehensive program for cancer care. The hospital is also a center of excellence for maternal-child health and outpatient behavioral health services. It is the only hospital in Passaic and with over 550 physicians and 1,000 employees, and is one of the largest employers in the county. Every member of the St. Mary's General team is committed to providing respectful, personalized, high-quality care. St. Mary's General Hospital is a member of Prime Healthcare, which has been lauded as a "Top 15 Healthcare System" by Truven Health Analytics. For information, visit of Dietary Services oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development.

Education and Work Experience

1. Registered Dietitian (RD) required.
2. Bachelor’s Degree, preferably in Food & Nutrition or related field or relevant experience.
3. Two (2) years experience in the fields of nutrition and food service management desirable.
4. Food Safety Certification from an accredited organization and maintain current.

St. Mary's General Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $76,090.00 to $103,584.00 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Job Description

The Compliance and Privacy Manager oversees, in pertinent part, the following compliance risk areas: (i) general compliance and compliance program effectiveness; (ii) fraud, waste and abuse and Deficit Reduction Act of 2005 workforce member and contractor compliance; (iii) patient and employee confidentiality, organizational privacy, information governance, and data risk classification; (iv) accountable care organization compliance; (v) Medicare C & D/Medicare Advantage compliance program requirements; (vi) Federal healthcare program compliance; and (vii) other assigned risk areas identified through organizational experience, risk identification activities, or regulatory mandates.

• The Manager will support the Director of Corporate Compliance to ensure implementation of appropriate policies and procedures, support compliance training, conduct investigations.
• Perform compliance program effectiveness reviews based on the seven (7) elements of an effective compliance program as set forth in: (i) relevant U.S. Department of Health and Human Services compliance program guidance; (ii) U.S. Sentencing Commission Guidelines Manual; (iii) U.S. Department of Justice, Criminal Division, compliance program guidance; (iv) CMS Conditions of Participation; (v) Medicare Shared Savings Program Accountable Care Organization Compliance guidance and regulatory requirements; and (vi) Medicare C & D/Medicare Advantage compliance program requirements.
• Maintain a system of reporting and ensure the integrity of all compliance investigations, direct and coordinate internal audits, and monitor HIPAA/Patient Privacy compliance.
• The Manager ensures that the Compliance Program effectively promotes prevention, detection, and resolution of instances of improper conduct to ensure conformity to state or federal laws, regulatory requirements, hospital policies, patient privacy, IT Security or the standards of conduct.
• The Manager will be responsible for following up on reported incidents of non-compliance, conduct and or coordinate internal investigations and prepare reports on the incidents and investigation findings.
• The Manager will be responsible for assessing compliance of the organization's policies and assist in updating or developing new policies.
• The Manager will assist in evaluating areas of potential billing, Stark, Anti-kickback compliance or patient privacy risk and collaborate with other managers within the organization to work with management to implement solutions to eliminate potential risks.
• Manage and investigate compliance questions, complaints, and reported incidents in collaboration with management, legal and human resources, as needed.
• Responsible for Compliance Program data analytics to develop reports for monitoring and auditing, case management and federal reporting.
• Responsible for developing organizational wide compliance communication plan, communications, and training programs.
• Coordinate HIPAA Security compliance activities with the AH HIPAA Security Officer/Information Security Officer.
• Investigate HIPAA-related complaints and draft corresponding reports.
• Draft responses to HIPAA-related regulatory inquiries.
• Review business associate agreements, data use agreements, and limited data set agreements and ensure said agreements are acceptable as to compliance form and meet standard form internal requirements.
• Conduct risk assessments and audits pertaining to assigned compliance risk areas.
• Conduct compliance and privacy training and education.
• Prepare PowerPoints and present educational or compliance-related topics to AH constituents.
• Draft compliance and HIPAA-related policies and procedures, as well as policies and procedures related to other assigned risk areas.
• Assist in conflict-of-interest reviews, evaluations, and determinations.
• Assist in conflict-of-interest endorsement requests reviews.

Qualifications:

• Education: A Juris Doctor degree from an ABA accredited law school and admission to the bar to practice law in one of the 50 States (or Washington, D.C.) of the U.S. is required. The holding of a Master’s Degree in public health, healthcare, accounting, allied health, clinical-related studies, compliance, audit, computer science, finance, education, law, privacy, information security, information governance, or another field related to the responsibilities of the position at hand, is a plus.

• Certifications: Candidates who hold the “CCEP” or “CHC” designation from the Compliance Certification Board are strongly preferred. Any successful candidate who does not hold the “CHC” designation at the time of appointment will be required to obtain the same within 12 months of appointment. A successful candidate must obtain either the “CISA”, “CRISC”, or “AAIA” designation from ISACA within eighteen (18) months of employment.

Experience:

• Five years minimum of health care compliance experience, health care administration, legal, fraud, waste, and abuse; internal audit, organizational compliance, regulatory affairs or a filed related to the responsibilities of the position at hand, is preferred.

• Experience in conducting compliance investigations, legal internal investigations, or similar investigations is required;

• Managerial experience in a healthcare organization or related setting is preferred.

Technical:

• Proficiency in Microsoft Word, Excel, PowerPoint.

Other Required Skills

• Demonstrated current knowledge of business ethics, legal and compliance risks.

• Advanced and highly developed communication and influencing skills.

• Excellent writing skills.

#LI-AW1

About Us

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation.

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
• Best Places to Work in Healthcare - Modern Healthcare
• 150 Top Places to work in Healthcare - Becker's Healthcare
• 100 Accountable Care Organizations to Know - Becker's Hospital Review
• Best Employers for Workers over 50 - AARP
• Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
• One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

____________________________________________

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

• Job Identification22703
• Job CategoryLegal/Comp/RiskMgmt/GovAffairs
• Posting Date10/01/2025, 06:44 AM
• Job ScheduleFull-Time
• Locations 475 South Street, Morristown, NJ, 07960, US
• Minimum Salary (Hourly Rate)58.560000
• Maximum Salary (Hourly Rate)103.060000
• Assignment CategoryFull-time
• Hours per Week37.5
• Primary ShiftDay
• Work Schedule8 am - 4 pm
• Days and ShiftsM-F 8am to 4pm
• Department1 Legal Internal Audit - Corporate Compliance
• DivisionCorporate
• SpecialtyOther
• Service LineOther
• RegionCorporate
• Salary Admin PlanPRO
• Overtime StatusExempt

The Customer Service Supervisor is responsible for supervising the service department employees and processes at assigned branch locations, this includes responsibility for executing standard processes to provide a seamless customer experience through the service coordination function. This role will hold responsibility for exercising independent judgment in the direct supervision of Service Technicians and Customer Service Representatives. Is responsible for influencing customer satisfaction with service by continuously improving branch efforts of service lead-time, first time completion rate, average days to complete service, and service CES metrics. Is the primary expert used in resolving escalated field service concerns and in proactive education and training for both customers and the internal team members. Has heavy contact with customers, contractors, installers, vendors, sales reps, and all other internal departments in the coordination of service activities. Responsible for assisting in the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. This is an onsite position that works at the Parsippany NJ office Monday - Friday.

The targeted pay range for this role is $75,000 - $90,000. The total compensation package for this position also includes applicable incentive compensation, such as an annual bonus. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data. As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan with company match, tuition assistance, 9 paid holidays, 20 paid vacation days, and much more.

Responsibilities/Accountabilities include the following but are not limited to:

• Ability to manage and support multiple teams/functions, including union and non-union team members.
• Responsible for the direct supervision of service department team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, attendance, performance, professional issues and payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group.
• Coach and mentor team while setting clear and timely expectations to ensure performance metrics and behaviors are met.
• Conducts regular one on one conversations as well as mid-year and year end performance evaluations to promote ongoing professional growth and development.
• Exhibits excellent verbal and written communications skills, organizational skills with attention to detail and the ability to provide support and develop team members to handle escalated issues professionally.
• Assists in the development and implementation of processes that ensure consistent and professional product service to all our customers that is both an effective remedy to customer concerns and an efficient use of internal resources.
• Responsible for the identification, development and implementation of programs, policies and procedures which support total customer satisfaction, both internally and externally, where applicable in relation to this position. Identifies opportunities to update and improve customer experience procedures and makes recommendations to leadership.
• Establish and maintain a working knowledge of products, systems, processes, and resources to support a team of assigned customer experience representatives to ensure compliance with company guidelines and quality of service.
• Analyzes data to help determine potential future business needs.
• Provides input and may prepare initial budgetary proposals for assigned cost centers
• Demonstrates the ability to collect data, prepare reports and documents such as summaries and responses to frequently asked questions or concerns. Creates executable plans based on findings.
• Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease.
• Assists in evaluating and implementing new and creative ways to more efficiently provide product service to our customers. This includes initiating and supporting continuous improvement efforts throughout all areas of responsibility.
• Utilizes technologies relevant to creating logistical efficiency and continually searches for new ways to utilize technology in process improvement.
• Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization.
• May serve as key member for company's Safety Program. Participate and facilitate meetings, design policies and procedures, enforce safety policies and procedures, conduct safety audit tours, provide accident analysis and trends, accident statistics and reports.
• Ensures proper credit is received from Pella Corporation and outside vendors for all warranty items.
• Manages a fleet of company service vehicles and their equipment.
• Responsible for managing all service parts, which includes maintaining the appropriate levels of service stock inventory.

Additional responsibilities:

• Daily timecard review, allocations and timely approval for hourly team members.
• Inputting of daily metrics.
• Inputting and communicating weekly/monthly metrics. This will require some metrics to be shared with other departments.
• Performing quarterly performance reviews with the team.
• Preparation of PowerPoint slides and presenting them at quarterly team meetings.
• Approving invoices in a timely manner.
• Approving expense reports.
• Ordering technician’s uniforms bi-annually.
• Managing the phone system to skill employees, monitoring CSR calls for quality assurance and shutting down the phones for holidays.
• Daily monitoring of pick tickets and dispatcher console route for efficiency, accuracy and last-minute changes.
• Blocking Salesforce dispatcher console calendars for time off requests and adding load time and holiday blocks.
• Monitoring and enforcing any active recalls on product.
• Scheduling opportunities for ongoing training opportunities for the service team members.
• Resolving customer escalations.
• Overseeing and enforcing quality alerts.
• Documenting notable behaviors of team members.

Skills/Knowledge:

• Must be able to develop a high-level understanding of all Pella products and their applications.
• Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business.
• Demonstrates open communication and the ability to always maintain professionalism.
• Works collaboratively and creates a sense of trust and reliability with internal team and customers.
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available.
• Seeks out internal experts and utilizes their knowledge.
• Supports change and innovation within organization.
• Focused on details and follow through.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Bachelor’s degree from four-year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Previous experience in a supervisory role required.

Language and Communication Skills

Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner.

Computer Skills

Strong understanding of Microsoft Word, Excel, PowerPoint. Comfortable using Salesforce and can easily learn all internal ordering or product information systems and the various phone systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Must be available to work evenings and weekend as necessary.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

The successful candidate will teach one section of Concert Choir (beginner students), one section of Chamber Singers (intermediate students), and one section of Jazz Choir (advanced students), as well as lead evening rehearsals for our a cappella group, Remix. In addition to the three named choir courses, the Vocal Music Director will teach an AP Music Theory course (full year), co-teach one section of a Musical Theatre elective (spring semester), and serve as an advisor to approximately ten students.

Qualified applicants will meet the following criteria:

• BA/BFA in Vocal Music or related field;
• Masters Degree, professional, and teaching experience a plus;
• Strong experience in vocal training/voice lessons;
• A passion for both music and teaching;
• Enthusiasm about collaborative teaching and learning and excitement to collaborate on projects with other disciplines within department;
• An entrepreneurial spirit, flexibility, strong organizational skills, and excellent communication skills (with both students and adults);
• Commitment to helping students one-on-one outside the classroom and a willingness and ability to help prepare seniors who wish to pursue music in college and/or beyond;
• Proficiency in piano accompaniment (for rehearsal purposes);
• An ability to flourish in teaching all styles of music, from classical to contemporary, musical theatre to pop;
• Comfort working with a large choir, as well as small specialty groups;
• Experience with musical theatre and able to add small technical theatre elements into concerts;
• Proficiency in music theory;
• A commitment to grappling with the ethical challenges and opportunities posed by AI;
• An ability to differentiate instruction to meet the needs of students with varying learning styles and levels of ability.

Applicants should send a cover letter and resumé to Nicole Hoppe ( ) & Sarah Mueller ( ), F&PA Department Chairs. The position will remain open until it is filled.

The salary range for this position is $50,000 - $100,000. Final compensation will be determined based on teaching experience.

MKA offers a comprehensive benefits package to full-time employees, including, but not limited to, medical and dental coverage; retirement plans with employer matching; life and disability insurance; and access to wellness and professional development resources.

It is MKA's policy to provide equal employment opportunity to all qualified persons regardless of age, race, creed, color, national origin, ancestry, sex, gender identity, sexual orientation, socio-economic background, or disability not related to the requirements for being a successful employee at MKA.